Community Managers Associates, Inc.

Experiencia fantástica: Attending these workshops is helpful in the following ways. 1. You have access to those working for your community. 2. You can ask questions. 3. You gain knowledge which helps you become more effective and responsible as a board member. Suggestions for improvement would be to allow a breakout group with accounting or your property manager to ask questions or clarification on a topic that may be specific to your community or hands on step by step instruction for navigating the portal to find the information you are looking for. I can look at slides but I learn by doing.

Experiencia negativa: Worthless. I have been calling and emailing them about a billing error on their side for six weeks. They have ignored 5 calls and 3 emails. My new bill just arrived and it contains yet another mistake. Absolute clown show.

Experiencia negativa: No one returns emails or phone calls. Can't go to office. I have been trying to resolve an issue for over 6 months now. Who ever runs the office is non-existent.

Experiencia negativa: Can never reach someone and they don’t respond to emails.

Experiencia positiva: We have Jeffery and I am the president of the association. I have dealt with most of complainers of CMA. Most residents expect too much for their HMO fee. The cost of everything is going to be transferred to the owner. We have a few owners that think the association has a blank check to work with. We have about $1200 extra per month to pay for everything. Our insurance has gone From $32000 to $64000, and now we are paying $75000. Sorry but we have very little wiggle room to fix anything. If it pertains to your unit or building you get an assessment. Sorry but that is life! Oh, and JEFFERY is great. He has multiple properties to manage.

Experiencia negativa: I wish I could give zero stars. Literally THE WORST customer service ever. If you want someone to call you or reply to an email, you’re very lucky. Pretty disgusting considering their role is to serve paying members of a community.

Experiencia negativa: Horrible company, and employees!!!!!They do not respond to calls or emails. The entire neighborhood have Roof problems, since the first storm in March, 2025, now it's June, none of the roofs have been fixed, no one is answering calls or emails, some of the townhouses are flooded. I can't describe the attitude and unprofessionalism of this company!!!

Experiencia negativa: We were just hit by a ridiculous "smart meter" fee ($1631) by this "family" business. We are not responsible for the utility company's upgrading of their facility. Stop your scam!

Experiencia fantástica: Pauline has been very helpful with the condo listing at 13101 Mill Crossing #307. She sent our requested information timely. I appreciated her help..

Experiencia negativa: Terrible experience, takes people fees for condo and then send to collection agency. Will file lawsuit against this company! stay tuned

Experiencia negativa: Horrible at communicating email them multiple times do not get answers back. still have not received our yearly HOA fees the HOA board blames it on this company this company blames it on our board. Nobody will tell us the truth..

Experiencia negativa: If I could give them a -0-, I would. I had CMA at previous subdivision and now newest subdivision. Horrible company. They do not respond to calls or emails, even when the president of the subdivision requests a response. Do yourself a favor and interview other companies.

Experiencia negativa: Run from any property that is affiliated with CMA! You will lose money!

Experiencia fantástica: We appreciate the responsive experience we always receive when dealing with Flo Lee at CMA. She's quick, accurate and pleasant.

Experiencia fantástica: Ruth has worked diligently as our property manager for 2 years. Our previous company’s accounting was a hot mess. Her work ethic is outstanding. CMA is a blessing.

Experiencia fantástica: Amanda has always been very quick to respond to any questions I might have. Two thumbs up!

Experiencia fantástica: Angie E. is amazing. She responds quickly, follows up on everything she promises and is very professional and always has an optimistic attitude. We absolutely enjoy working with her here at Chateau Country Club Townhomes!

Experiencia fantástica: I appreciate Angie and Amanda letting me know about a credit to my account and how to proceed. They answered my question in a very timely manner...

Experiencia fantástica: I have worked with Ruth Haen at CMA for quite some time -- both as a condo board member and just as a condo resident. Ruth has been fantastic to work with throughout this time. She is super responsive, professional and just has a great all around attitude (which is really beneficial in the condo industry). Having worked with many property managers over the years, I can say that Ruth is truly the best of the best!!!

Experiencia fantástica: Angie Engelmeyer is a breath of fresh air for CMA/VILLAGES OF SPRINGHURST. She is doing literally anything and everything to get people to vote (their choice) on the land requisition proposition. I met her a couple weeks ago. She is smart, astute and cares about the issues she has to deal with. I found her delightful and I have heard nothing but good things concerning her.

Experiencia fantástica: Excellent property manager in following up to resolve the issues.

Experiencia fantástica: It has been a pleasure dealing with my CMA Community Manager, Elizabeth Hlavaty. My issue arose from my altering some financial accounts with my bank that did not communicate with CMA's accounting system. I contacted CMA and luckily got Elizabeth. She is great to deal with: personable, knowledgeable and has great communication skills. Due to her diligence (and patience), she resolved my issue perfectly. Should I encounter anything else requiring assistance from CMA, I hope Elizabeth iis available to help. Gary Hendren

Experiencia fantástica: Angie was very helpful and professional when helping us resolve a problem with our HOA!!

Experiencia fantástica: Angie Engelmeyer responded quickly to my concern and took action immediately. I did not expect my request to be acted on at such speed. My previous experience with CMA was deplorable. Thank you, Angie!

Experiencia fantástica: Angie was quick to respond and settle my issues and questions quickly.

Experiencia fantástica: Angie at CMA does a wonderful job for our HOA! She dealt with some difficult supplies and sourced a new one to get our entrance fountain issues resolved. She’s fantastic!!!

Experiencia fantástica: A new addition to our CMA, Angie Engelmeyer, has certainly been a breath of fresh air, after the lunkheads we had previously. She is always courteous, responds with lightning speed, and works to resolve issues. I hope she sticks around for a long time.

Experiencia fantástica: Amanda , Has done an awesome job. We have had easy access, great communication and prompt service& prompt payments. Her management company is the best I have dealt with hands down. Thank You , Amanda for truly caring about your clients ! Will @ Covenant Contracting LLC

Experiencia fantástica: Had excellent explanations and follow-ups regarding the new web portal CMA has set up for WROA.

Experiencia fantástica: The Board at The Villas of Penny Lane Would like to thank Mandi Mueller for everything she has done for us. She has really stepped up to handle all of our constant non-stop emails to maintain Penny Lane as one of the Premier subdivisions in Saint Peters. Thank you from the bottom of our hearts and God Bless.

Experiencia fantástica: Amanda responds quickly and is very helpful. She is an asset to CMA!

Experiencia fantástica: Love working with Amanda! Always upbeat and quick with responses.

Experiencia fantástica: Amanda done a fabulous job. Great on the phone , follow up,dependable. And she is nice person. We are so lucky to to have her on our team. Will S

Experiencia fantástica: Amanda Creech started with our HOA last year and has been absolutely wonderful! She has been working diligently to clean up the mess that was left by previous managers. She is 100% responsive and takes care of anything we need!

Experiencia positiva: I requested information from my CMA Manager, Trae Lee, and he responded in a timely manner. Trae is great but the association has a lot of work to do.

Experiencia fantástica: Amanda, has done done so much to restore faith in our community

Experiencia fantástica: I requested information from my CMA Manager, Trae Lee, and he responded in a timely manner.

Experiencia fantástica: Had an issue with the siding on my house and CMA responded quickly and professionally. Refreshing, when good service is getting harder to find!

Experiencia fantástica: Amanda is doing a wonderful job for our Association. She is prompt with responses, addresses the issue and presents a solution.

Experiencia fantástica: Amanda walked into a mess and she has worked extremely hard to help us straight things out. There is still a lot to be done but she is there for us.

Experiencia negativa: I've lived in my condo for 20 years and since our original property manager at CMA retired....nothing but issues. They are non responsive and all the sudden we've had "special assessments" that we've never had before that aren't explained well and that they want ASAP. Yet, when we need something, they can't bother to get back to us in a timely manner. It's the reason why I'm selling my property; I don't want to deal with them anymore!

Experiencia negativa: I called many times, emailed many times, they never get back. They don’t even send me a bill at the end year.

Experiencia negativa: They have done a terrible job managing my community over the past 10 years. They have never had the siding cleaned, power washers cracked the concrete on walkways and no follow up. Recently all owner received a bill for $3000 for new roofs due within 1 month because they have mismanaged it so poorly all the owners get hit with the bill. Avoid them if possible, they are very hands off and difficult to get any type of straight answer from on HOA issues.

Experiencia negativa: They don’t return emails or phone calls. And dang near every month they deposit money into wrong accounts and then tell me im late and charge a fee. I had to get my board involved just to get some communication from them.

Experiencia negativa: Do not use this company. They do not answer calls or return messages. I tried to pay my hoa for almost 2 years with no returned calls or emails. I sold my house over this hoa problem. They are a shady company stay far away! Read the past reviews they say it all.

Experiencia negativa: Requiring buyer's contact info and upfront payment of the Trustee Letter fees in order to get resale documents from HomeWise is insane and the main reason I never recommend CMA.

Experiencia negativa: Adrienne Petty is responsible for all management issues for Baywood Village. She was not professional and was careless in dealing with all legal issues. Legal letters were issued with incorrect terms and wording. Worse still, we needed to challege her before she is willing to re-issue updated letter. That letter was never received in the mail, even though she declared it was mailed out. Even she openly admitted that her initial letter was incorrect, she refused to send out a letter to clarify that was incorrect and will be replaced by the updated one. All in all, she is a disaster. I caution anyone to use Adrienne Petty at CMA for any real estate management. She is unprofessional and unknowngeable in real estate issues and legal matters.

Experiencia negativa: Wait for days to get a call back a call or answer a email. Poor response time. All you can do is put it in voice mail or email limbo. G. MARIK President Barathaven HOA

Experiencia fantástica: called with ? left vm, was called back promptly & was sent message via email issuer resolved .

Experiencia fantástica: I had several problems on few occasions. They've always been there to answer any questions and to get the job done.

Experiencia negativa: I do not recommend this company at all. They are very unprofessional and will not allow full view into the accounting records of the community that you are an owner. Terrible Customer Service and poor business practices.

Experiencia negativa: Someone said in their review that Jessica with CMA is not responsive and that is putting it mildly. Even when given additional time to take care of questions and concerns, you still get nothing. They are new to representing my previous residence (Golfview on the Green) and I could not have made a better decision to leave this place. The HOA and property management are equally a complete disaster.

Experiencia negativa: Jessica Goodman is very slow to return calls. She is unable to answer basic questions. Not impressed with her.

Experiencia negativa: RIP-OFF they take the money every month and do NOTHING I would like to see an audit of this operation the trustees need to make sure they don't continue to rip off the homeowners and provide no service at all except collect money that we never see or get to use

Experiencia fantástica: Jodi Rovelto is our property manager, and she is FANTASTIC! She is works very nicely in harmony with our HOA Board. She is good at anticipating our needs and is very responsive to our requests. She is very helpful in our decision-making process, including warning us when a decision on our part might lead to a potential legal risk to our association. Jodi is willing to tell us the truth, even if the truth might be painful to us. We believe we have made some excellent financial decisions because of her guidance, including raising our HOA fees $40/month to pay back three years of deficits in our very important Reserve Fund. I feel like Jodi has a very good understanding of the unusual needs of our community, given the fact that half of the homes are villas (duplexes) and the other half are row homes (townhomes). We have one home owner who has been extremely ABUSIVE to every property manager our community has ever had, and to every member who have ever served on our HOA Board. Jodi has been exceptionally kind in dealing with this woman, and has given us helpful advice in dealing with this woman as well. That alone proves to me that Jodi is an exceptional property manager!

Experiencia fantástica: I am the President of the HOA for a community of 248 homes; it's a mix of traditional homes and Villas. The Villas, in particular, have a large number of services included in their monthly fee so keeping the community upscale and residents happy presents a considerable challenge. CMA and Jessica Goodman in particular have done a wonderful job and make the trustees job relatively easy. I highly recommend CMA as a community management provider.

Experiencia fantástica: As President of our Association, I cannot say enough wonderful things about our representatives from Community Managers Associates, Inc. in St. Louis, MO. They go above an beyond to service our community and I'm proud to partner with them. I would highly recommend CMA for all of your community needs. Our association has a decades long relationship with CMA and I hope they remain in our community for many years to come!

Experiencia fantástica: As President of our subdivision I could not be more pleased with CMA. Its service is superior and I have yet to experience anything other than complete professionalism in resolving any issues within thier pervue. I couldn't serve my community effectively without CMA.

Experiencia negativa: Worst customer service I've ever had. Sold my house to get away from them.

Experiencia negativa: Stay away. These guys got our subdivision into an insanely big mess. The worst.

Experiencia negativa: this service is terrible, the phone number provided is useless, no one ever answers the phone, even I left voice mail. appears like ghost service. I do not know why we have such so called Community mangers associated, Inc. I do not think that they do anything for this community. it makes me very upset.

Experiencia negativa: Hopefully no one has to deal with CMA. Terrible at making things right, and they don't even enforce the rules until there is a problem. They ignore your requests and make things difficult for the homeowners. Jessie Ricco is very unprofessional and ignores the needs of homeowners. Everyone at the CMA passes the buck to someone else. They have failed at their job many times.