Berkshire Hathaway HomeServices Homesale Realty I North Pointe
Customer service is key! Both our clients and agents alike are always #1 here at our North Pointe office located in Lancaster, PA. The positive atmosphere at our office is felt from the moment you step through our front door until the time you leave. Our objective is to provide the bestpossible experience for everyone who comes into contact with any member of our team.
Our agents are dedicated, hard-working professionals in every sense of the word. And it shows—our office is consistently ranked among the top three Homesale Realty offices in the Northeast for closed sales.
Horario de apertura
- Domingo: (closed)
- Lunes: 8:30-17h
- Martes: 8:30-17h
- Miércoles: 8:30-17h
- Jueves: 8:30-17h
- Viernes: 8:30-17h
- Sábado: (closed)
Fotos de Berkshire Hathaway HomeServices Homesale Realty I North Pointe
Nuestro comentario desde ImmoNetwork sobre Berkshire Hathaway HomeServices Homesale Realty I North Pointe:
Una Agencia Líder con Filosofía centrada en el Cliente
Ubicada en Lancaster, Pensilvania, Berkshire Hathaway HomeServices Homesale Realty I North Pointe se ha consolidado como una de las tres oficinas principales de Homesale Realty en el noreste de Estados Unidos por volumen de ventas. La oficina se enorgullece de mantener una atmósfera positiva donde el servicio al cliente es la prioridad absoluta, garantizando que tanto los clientes como los agentes sean tratados con el máximo respeto. Este compromiso con la excelencia se refleja en su desempeño constante y la dedicación de su equipo profesional.
Experiencia Reconocida y Asesoría Personalizada
Los clientes elogian frecuentemente el conocimiento profundo, la paciencia y la capacidad de respuesta de los agentes de la agencia. Diversas reseñas destacan a profesionales específicos como Tiffany, Margaret, Tyler Stoltz, Kyle Shuker y Lisa Naples, quienes son reconocidos por superar las expectativas para guiar a compradores y vendedores. Estos agentes son descritos como trabajadores, honestos y atentos, proporcionando un entorno de apoyo que hace que el complejo proceso inmobiliario sea más sencillo y menos estresante.
Compromiso con el Éxito del Cliente y las Relaciones
Lo que realmente distingue a esta agencia es el trato personal y las relaciones a largo plazo que construyen con sus clientes. Los usuarios aprecian cómo los agentes los mantienen informados de cada detalle y actúan como verdaderos guardianes de sus mejores intereses. Ya sea ayudando a un primer comprador a navegar el mercado o asegurando un cierre sin problemas, el equipo es elogiado por su amabilidad, profesionalismo y disposición para hacer memorables los hitos importantes. Muchos clientes expresan su intención de recomendar la agencia a amigos y familiares, citando el servicio excepcional como un factor clave.
Un Entorno Profesional y Acogedor
La experiencia en las oficinas físicas se describe a menudo como cálida y acogedora, con un personal amable y un área de espera limpia y cómoda. Esta vibra de bienvenida complementa la reputación de la agencia de integridad y minuciosidad en la gestión de transacciones. Al combinar un rendimiento de ventas de primer nivel con una preocupación genuina por el bienestar del cliente, Berkshire Hathaway HomeServices Homesale Realty I North Pointe continúa siendo una opción de confianza para las necesidades inmobiliarias en la región.
Berkshire Hathaway HomeServices Homesale Realty I North Pointe: Opiniones
Las opiniones son de sus autores. No verificamos que quien las escribe haya sido cliente.
Opiniones en Google
4,3 de 5 sobre 62 opiniones
Experiencia fantástica: Tiffany is the gem of all realtors! Knowledgeable, patient, responsive and supportive through the whole process!!
Experiencia negativa: If you’re looking for exceptional service, this company is far from it. In fact, the mediocrity of my experience was so overwhelming that this review won’t even fully capture what I experienced. I was encouraged to waive inspection “given the volatility of the market”…I later discovered that any realtor that advises a waived inspection should not be licensed. As a first-time buyer, I thought my realtor had my best interest. That was clearly my ignorance. I’ll take accountability for that. However, what sent me over the edge was the close. I was disrespected on several levels that day, and I was always under the impression that new home owners are celebrated with a bottle of Champaign, gift card, etc. I received NOTHING from my realtor. Just some mediocre letter in the mail congratulating me on my “new” home. Do you research before hiring anyone from this company. Buying a home is one of the biggest decisions anyone can make. This company is clearly not equipped for such things.
Thank you for sharing your experience with us. We’re disappointed to hear that your home-buying journey did not meet your expectations, especially as a first-time buyer, and we take your feedback seriously. While market conditions can sometimes lead to discussions around inspection waivers, it’s always our goal to provide guidance that protects and empowers our clients’ best interests.
Regarding your closing day, our agents do what they are able to make each milestone memorable and celebratory for their clients, and we apologize that you felt this was lacking.
Experiencia negativa: Scott Wiglesworth defunds public libraries. If you’re against this practice, and the arbitrary devaluation of your potential new property by people like this, please reconsider working with Berkshire Hathaway. Edit: for prospective residents, added local news clips for context. The partner of Berkshire Hathaway, Scott Wiglesworth, champions DEFUNDING the Mountville Public Library; after the Lancaster downtown Library received terroristic/bomb threats. Wiglesworth is implicitly agreeing with the sentiments of terrorists, and explicitly defunding the library unless the library agrees to Wigleworth’s demands, (thus using the pretext of terror in order to erode a local public service) How this isn’t a massive conflict of interest for Berkshire Hathaway is beyond me.
We appreciate your feedback and want to address your concerns. Regarding your mention of Scott Wiglesworth, we want to clarify that while he serves on the board of supervisors for East Hempfield Township, his actions are independent of our company's policies and values. As a real estate agency, we strive to create an inclusive environment where all individuals are treated with respect and dignity. We are committed to supporting diverse communities and ensuring that everyone feels welcome and valued.
Experiencia fantástica: Margaret went above and beyond in every possible aspect, including the ones I didn’t realize she needed to. She kept me informed of every single detail throughout the entire process and was an amazing steward in keeping my best interest. Understanding my busy schedule, Margaret was instrumental in keeping me on track with completing every task/signature required. I have already spread the word about how amazing this woman is and I will be reaching out to Margaret in the future when I find myself in need of her services again. Thank you for your utmost professionalism, kindness and becoming a new friend.
Thank you for sharing your feedback, Stephen! We are so glad to hear Margaret was instrumental in helping you achieve your real estate goals.
Experiencia fantástica: We worked with Tyler Stoltz. He exceeded all of our expectations when selling/buying our homes. He listened to and understood what was important to our family when buying our new house. We felt like Tyler was always in our corner no matter what. It was obvious how much time and work he put in to not only getting a good deal for the house we bought but we were extremely impressed with his work and the outcome of the house we sold as well. We do not hesitate to recommend Tyler to anyone we know who is considering buying/selling a house- he makes the stressful situation much easier!
Thank you for sharing your feedback! We are glad to hear Tyler was able to help you achieve your real estate goals. Congratulations on your home purchase and sale!
Experiencia fantástica: Berkshire Hathaway was incredible throughout our entire process of buying a home. We will definitely be recommending them to anyone that is looking for a house!
Thank you for leaving your feedback, Reuben!
Experiencia fantástica: Wonderful team very knowledgeable and helpful.
Thanks for the great review Cody! We are gad to hear our team could assist you with your real estate goals!
Experiencia fantástica: We worked with Preston Eberly and he was great to work with from start to finish. He’s an honest realtor and helped guide us through finding our home! He made it easy and comfortable throughout this journey.
Thanks for your feedback, Jaimie! We are glad to hear Preston was able to help you achieve your real estate goals. Congratulations on your new home!
Experiencia fantástica: Best realtor to do business with, speacilly with kyle shuker, very attentive and responsive guy, knows all the details about any questions you may have. It was a pleasure doing business with this facility and with kyle’s help all the way with the process.
Thanks for the five-star review Wilson! We are glad to hear that Kyle was able to help you achieve your real estate goals!
Experiencia fantástica: Very friendly and helpful.
Thanks for the great review, Vince!
Experiencia fantástica: Everyone is so friendly, kind and welcoming there.
Experiencia positiva: Good to get real estate.They come up with a great plan for long term goals to achieve the American dream.A home to have with family,and if I may add,a great place,with up to date appliances,and maintenance.
Thanks for the review! If you have any recommendations on how we can improve our services, please reach out to us at [email protected].
Experiencia fantástica: Lisa Naples is wonderful!
We're so glad to hear that Lisa was able to help you achieve your real estate goals!
Experiencia positiva: Excellent service. The agent will assist you through the whole thing.
Thanks for the great review, Wanda! If you have any suggestions on how we can improve our services, please reach out to us at [email protected].
Experiencia negativa: This company is the worst. They won't show an apartment unless you pay their fee. As someone, whom has paid many fees, just to see an apartment, all pictures are deceiving. They don't make enough money to show you an apartment, to decide if you like it. Property Management companies in Lancaster only care about themselves. I suggest buying a property. The rent is twice the amount an owner pays for the mortgage and property management companies make so little money off rentals, they have no vested interest if you need repairs. All their good reviews are made up by staff. Stay away from this company for rentals and home appraisals. Notice they only thank the good "fake news" reviews? Sad but true.
Hi V J, we appreciate all feedback, good and bad, as anything a client tells us will help us continually improve our services. We are disappointed to hear that your experience with some of our rentals wasn't ideal. If you would be willing to provide more information about what specific rental company you were working with, what agent you were in contact with and what properties you had toured, please feel free to reach out to [email protected].
Experiencia fantástica: Jim White was great. He was able to save me some money every month, and provide more coverage at the same time. He answered all my questions and was very knowledgeable. Great experience. Brett
Experiencia fantástica: Corey Thudium is the best!
Thanks for the great review, Michael! We are so glad to hear that Corey was able to fulfill your real estate needs and represent us well!!
Experiencia fantástica: Great company. I know many of the realtors personally.
Hi CJ! Thanks for the great review! We are so glad that you have positive relationships with so many of our excellent agents.
Experiencia fantástica: Good realtor
Thanks for the great review, Denise! Please think of us if you ever have a real estate need in the future!
Experiencia fantástica: Wonderful people to work with
Thank you for the great review, Pablo! We appreciate the kind words and are glad to hear you had a lovely experience with our staff.
Experiencia fantástica: Karie Martin did a fantastic job at handling the title paperwork for both the sale of our home and purchasing our new home. When an issue came up after settlement with something that got missed, they were quick to resolve it and cover the charges that had resulted from that. Thank you for a great experience!
Hi Steve! We are so glad to hear that you had a great experience with Karie! Thank you for the five-star review! Please think of us if you have a real estate need in the future!!
Experiencia fantástica: Great people to deal with! A special thank you to Mark Cloyd for being so accommodating.
Experiencia fantástica: Great people, solid company to do business with!
Thank you so much for the great review, Austin! We appreciate your kind words. If you ever have a real estate need in the future, please think of us!
Experiencia negativa: Below is the letter I sent to the company following our experience: I am writing you this letter as a reminder of our disappointing experience with your company and employees. Though you may simply disregard this letter as you did our well-being, I still want to share as this will be the same story you will see in our review of your company and when we share our experience with friends and family alike. To begin, a maintenance worker employed through your company admitted to Sean Hall, a co-signer on the lease, that the apartment had not been ready for move in. Through December 1st, 2017 and April 9th, 2018, we had no heat in our apartment. Later I came to learn your company was in fact breaking the law by not rectifying this issue. Had we not been naive to our rights, your company would not have gotten away with taking advantage of us. The credits the company quickly like to refer to during the several months with out heat was not adequate coverage, the only right solution and law-abiding answer was the heat to be fixed. In the case that the property owner was not able to afford the fixing of the heat at that time, the lease breaking fee was not the only assistance we should have been allowed, but also moving costs and assistance. We are both students, full-time workers and volunteers, we did not have time to bend to your whims. We were then harassed and threatened in April for more payment towards our rent which was inaccurately claimed to be due. Severely times we were spoken to disrespectfully by employees and brushed off as a nuisance all the while freezing in our own home- we had days where we could see our breath standing in our kitchen, our pipes froze and were left that way for more than a day, we would have to wear jackets in throughout our home to attempt to stay warm. We often had to stay elsewhere with family members and friends just to escape from the cold. In addition to the major issue of the heat, we have had a leak in our ceiling for several months. No one has fixed it and it has been reported on several occasions. We had no locks on our windows upon move in. The front entrance way to the building smells, and looks disgusting. The ceiling in the kitchen is cracking and following apart. This was reported and they place tiny slabs of wood on the ceiling to give the impression they fixed it, which isn’t true, it only hid the problem and was done out of hopes they we were naïve enough to believe that it was solved. We were treated unfairly, inhumanely, and your company was breaking the law. The fact that you got away with this was only due to our ignorance on our rights, and I hold responsibility for that ignorance. Thanks to your company, I now better understand my basic rights has a human and tenant, and will never be treated this way again. I will also never rent or buy my future home from your company or any branches of it. I am still completely shocked by the treatment (and lack thereof) given by your company.
Hi Christine,
We are sorry to hear that you had an unpleasant experience and that you feel as though you have been treated disrespectfully. Although the expectations for the heat had been discussed, we apologize that the situation was not remedied in a timely fashion in accordance with those expectations. We appreciate you coming forward to tell us about your experience and have communicated this to our Executive Vice President. If you would like to discuss this further, please feel free to reach out to us at [email protected].
Experiencia fantástica: Would go there again. Very caring, understanding, kind, willing to work with you.
Hi Audrey, Thank you for your 5-star review. We are so very happy you had a pleasant experience and we look forward to the possibility of working with you again in the future.
Experiencia positiva: Real estate office
Hi Robert! We appreciate your review and hope you were satisfied with your experience. Please let us know how we can earn a 5-star review from you in the future.
Experiencia fantástica: Great service friendly staff clean office, tea and coffee while you wait!
Christian, Thank you for your review. We are glad that you had a pleasant experience.
Experiencia fantástica: The Craig Hartranft Team is awesome!
Thank you Brandy! We agree.
Experiencia negativa: Don't believe all the hype about this realtor. They are highly overrated.. I set the price for our home and got it. $5,000 more than the agent was going to list it. Didn't even get a thank you for putting more money in his pocket. The communication exchange was horrendous. Then they never delivered a SETTLEMENT sheet the day before SETTLEMENT as required by law. Lastly,the day before SETTLEMENT, we learn that a portion of our proceeds are being held back. Very sloppy and lack of attention to details. There are a lot of choices for realtor in Lancaster. I cannot recommend this one.
Thomas, We are concerned about your experience and would like to address the issues. Please email us your contact information and we will address this immediately. [email protected]
Experiencia fantástica: Best company ever! Ask for Jack Wittmaier!
Thank you Charlene!
Experiencia fantástica: Donna Shaw was a great realtor, she helped us to find our dream home here in Lancaster.
Awesome. So glad Donna was able to assist you.
Experiencia fantástica: I've had nothing but great experience with them as they've helped me to buy a home.
Thank you for your feedback. We love helping people achieve homeownership.
Experiencia fantástica: Largest real estate company in Lancaster County!
Thank you to all who have helped us become the largest real estate company.
Deja tu opinión sobre Berkshire Hathaway HomeServices Homesale Realty I North Pointe:
Berkshire Hathaway HomeServices Homesale Realty I North Pointe aparece en los siguientes listados:
Otras agencias inmobiliarias que podrían interesarte
The Shreiner Group
Berkshire Hathaway HomeServices: Brandon Talley, Realtor
The Clark Team
Howard Hanna Lancaster
Mike Skillman - Realtor at RE/MAX Pinnacle
FOWLER & CO REALTY (Lancaster, Central PA, DE, MD)
Mike Gordon | Realtor | Berkshire Hathaway Homesale Realty
Añade tu inmobiliaria a nuestro directorio de forma gratuita
Si gestionas una agencia inmobiliaria y quieres aparecer en nuestra guía, envíanos la información de tu empresa y podrás aparecer de forma totalmente gratuita.