Charlene Jung, Keller Williams Realty

Experiencia fantástica: We are so grateful to have had Charlene as our agent. She helped us buy our home while we were living 3,000 miles away across the ocean, and she made what could have been a stressful experience feel completely manageable. She was always responsive, incredibly patient, and never once pushy. Instead, she offered honest, unbiased guidance that helped us feel confident in every decision. She even went out of her way to visit homes for us to determine whether they were worth flying out to see in person — which meant so much to us. Her attention to detail and dedication kept everything moving smoothly and ensured nothing was overlooked. We truly felt she had our best interests at heart. We would choose her again in a heartbeat and can’t imagine going through this process with anyone else.

Experiencia fantástica: We had a fantastic experience working with Charlene as first-time homebuyers. From day one, she took the time to clearly explain the entire home-buying process, which made everything feel much less intimidating. She was incredibly responsive, proactive about suggesting homes that matched our criteria, and quick to arrange private tours or follow up with listing agents whenever we found something ourselves. What really set Charlene apart was that she never pressured us at any point. She genuinely listened, respected our preferences and opinions, and had a great understanding of what we were looking for. Even when we paused our search, she kept us in mind and ultimately identified the home we ended up buying — a perfect fit that showed how well she understood our needs and preferences. We also had to close on a very short timeline during the holiday season, which made an already challenging process even more difficult. Charlene handled this seamlessly, coordinating inspections and walkthroughs and working closely with lenders to keep everything on track. We always felt supported and well taken care of, and we wouldn’t hesitate to recommend Charlene, especially to first-time buyers.

Experiencia fantástica: It was an awesome experience working with Charlene! My wife and I were first time home buyers but she took the time to educate and walk us through the whole process. She patiently answered all our questions thoroughly without any judgement. Despite working with very little time (only 2 days) she worked tirelessly late into her weekend evening and helped land us our first offer! So look no further and work with Charlene!

Experiencia fantástica: Working with Charlene was an absolute pleasure throughout our entire home buying journey. From day one, Charlene demonstrated remarkable patience with all of our questions - no matter how basic or detailed they were. She was always available to provide clear, thoughtful answers and never made us feel rushed or pressured to make decisions. Her approach allowed us to take our time and make informed choices that were right for our family. Charlene's knowledge of the market, neighborhoods, and the entire home buying process is truly impressive. She provided valuable insights that helped us understand not just the properties we were viewing, but also the broader context of our investment. What sets Charlene apart is her commitment to her clients that extends well beyond closing day. Even after we purchased our home, she continued to be an incredible resource, connecting us with reliable contractors and providing recommendations for various home services. Her ongoing support has been invaluable as new homeowners. If you're looking for a realtor who combines expertise with genuine care for their clients, I highly recommend Charlene. She goes above and beyond to ensure a positive experience from start to finish and beyond.

Experiencia fantástica: We started working with Charlene in April of this year, and we had a truly wonderful experience from start to finish. She is incredibly patient, knowledgeable, and always made us feel supported throughout the entire home buying process. As first-time homebuyers, we had a lot of questions, and she took the time to answer every single one clearly and thoroughly. Her guidance during the closing process was especially helpful - she kept everything organized, explained each step, and made sure we felt confident in our decisions. Thanks to her, the entire process ended up being smooth and enjoyable. Charlene never pressured us and always had our best interests at heart, which we truly appreciated. Her calm and professional demeanor made all the difference - we couldn’t have asked for a better realtor.

Experiencia fantástica: MY Agent Charlene Jung,Keller Williams Realty , prepared my home with a network of selected reliable contractors, vendors ,cleaners ,staging, photographers,inspectors and title co. It took only 3 weeks from moving start to marketing my home The staging was impressing and awesome. It made the house feel like new, I kind of gave me a feeling of keeping the house. It look so good The photographer was very creative and included exterior pictures that showed the large sides of the house and landscaping, tile roof and backyard.. Text description about the house highlighted the bright airy interiors,improvements, and large house. This made the house standout over competitive properties. In short order offer was made . No hitch in escrow where my agent monitored and kept us informed and escrow closed on time. Title co had the recording in AM and we received funding the same day. Mission accomplished thru our agent that was organized, timely, responsive and kept us informed. Henry

Experiencia fantástica: Charlene Jung, Keller Williams realtor, provided professional, reliable and comforting services in the sale of our Mountain View property. She recommended and handled the preparations to sell the condo. Her organized activities and timely decisions are commendable. Her attention to details and focus on preparations made a significant impact. The contractor, help, and staging services she provided made the essential changes. The property turned out fresh and beautiful and we had a successful sale! I appreciate her great people skills, guidance, and patience in making our decisions on matters. The sale went smoothly and seamlessly and it was a grateful experience. Thank you Charlene!

Experiencia fantástica: We first worked with Charlene in 2024. She is very knowledgeable and patient, which was a great experience as first time home buyers. We appreciated how she showed us the ropes over the course of a few months back then. We went back to her early 2025 to continue looking for a home and she helped us secure an amazing deal on a great home!

Experiencia fantástica: Charlene is the one of the most talented and pleasant realtors to work with in the Bay Area for a plethora of reasons - but mainly the most awesome client experience that she strives for. Not only she has market expertise, she also has extensive experience in the area and really stands for her clients best interests. She is very empathetic, and considered our preferences and gave us helpful advice on how to navigate the home buying process. We are first time buyers and it was very intimidating until we found Charlene! She makes sure that we get all our questions answered in time and is always friendly & professional in her work. On top of that, she has amazing skills to assess the house price and helped us get a great deal for our home offer! If you’re looking to buy in the Bay Area, I would highly suggest going with Charlene for your purchase.

Experiencia fantástica: We had the pleasure of working with Charlene, and though we haven’t purchased a home yet, we already know she’ll be the one we turn to when we’re ready. From the very beginning, she made the process so smooth and stress-free. She explained everything clearly at every step, ensuring we fully understood the details, and she genuinely cared for us throughout the entire journey. Her professionalism, kindness, and attention to detail are unmatched. We can’t recommend Charlene highly enough and are excited to work with her again when the time comes!

Experiencia fantástica: Working with Charlene as a first-time homebuyer was a wonderful experience, and I can’t recommend her enough. From the start, Charlene was incredibly helpful and made the entire process feel seamless. She never once pushed me into making a decision, allowing me to go at my own pace while still offering valuable advice along the way. Her communication was outstanding—always prompt, clear, and thorough, which helped ease any concerns I had. Charlene's knowledge of the real estate market is impressive, and she went above and beyond to guide me through all the details. One of the things I truly appreciated was how she helped me navigate the “do’s and don’ts” of home buying, pointing out important factors that often get overlooked. She made sure I understood key aspects of the process that many first-time buyers, like myself, might miss—things like contract details, inspections, and financing options. Thanks to Charlene’s support and expertise, I felt confident and well-informed at every stage. She made sure I was making the right choice and truly cared about finding a home that was the perfect fit for me. If you're looking for a knowledgeable, patient, and helpful realtor, Charlene is the one to trust!

Experiencia fantástica: Charlene was an absolute pleasure to work with as our buyer’s realtor. Her professionalism, expertise, and dedication made the home-buying process seamless and enjoyable. She took the time to truly understand our needs and preferences, guiding us with patience and insightful advice every step of the way. She was always available to answer questions, address concerns, and provide timely updates, which kept us informed and confident throughout the process. We couldn’t have asked for a better agent for the bay area market.

Experiencia fantástica: I had a fantastic experience working with Charlene as my realtor. Her communication was always clear and timely, ensuring I was informed throughout the entire process. What I appreciated most was that she was never overbearing—she provided thoughtful guidance and gave me the space to make decisions confidently. Charlene's negotiation skills were impressive, and she worked hard to secure the best deal for me. Her extensive knowledge of the real estate process made everything feel easy and stress-free. I highly recommend Charlene to anyone looking for a dedicated and professional realtor!

Experiencia fantástica: Charlene is all-in-one deal boxed in a wonderful human being. Whether you are an experienced real estate investor or a first timer like me, I highly believe Charlene with all her magic tricks would make it a wonderful and stress free experience as she did for me. She always goes above and beyond to walk through every step of the process. In general, I could see that she deeply cares about her clients and wants the best possible deal for them. I can't thank Charlene enough for how awesome she is in her job and I highly recommend her for whoever is in real estate business.

Experiencia fantástica: I recently had the pleasure of working with Charlene Jung, and I am thrilled to share what a fabulous experience it was. As newcomers to the real estate market, we were initially overwhelmed by the process, but Charlene made everything incredibly easy and understandable. From the very start, she went above and beyond in explaining every step of the process. Her patience and thorough guidance ensured that we fully understood each phase, from initial search to closing. This was particularly reassuring for us as first-time buyers, and it truly set her apart. Her deep knowledge of the market was evident throughout our interactions. Charlene provided insightful advice on market trends and property values, which helped us make informed decisions. Her expertise not only helped us find the perfect home but also gave us confidence in the process. What truly stood out was her exceptional customer service. She was always responsive, attentive, and dedicated to making sure everything went smoothly. Her professionalism and genuine commitment to our needs made the entire experience seamless and enjoyable. I highly recommend her to anyone looking for a knowledgeable and customer-focused real estate professional. Thank you Charlene for guiding us through this journey and making it such a positive experience!

Experiencia fantástica: As first-time homebuyers, we were naturally nervous about the entire process, but Charlene quickly put our minds at ease. From the moment we started working with her, it was clear that she had our best interests at heart. She took the time to thoroughly explain every aspect of buying a home, making sure we were comfortable and informed at every turn. One of the things that really set Charlene apart was her deep understanding of the local market. She didn’t just show us houses; she provided us with detailed insights into the neighborhoods we were considering, including recent sales, property values, and market trends. This level of detail helped us make sense of the pricing in different areas and gave us the confidence to make well-informed decisions. Charlene was also incredibly attentive to our needs. She listened carefully to what we were looking for and was never pushy or rushed. Instead, she encouraged us to explore our options at our own pace, always ready with thoughtful advice and guidance. Her patience and understanding made what could have been a stressful process feel manageable and even enjoyable. Throughout our home search, Charlene was always just a phone call or text away, ready to answer any questions or arrange a last-minute viewing. Her responsiveness and commitment were truly impressive, and we always felt supported. In the end, we found the perfect home, and we have Charlene to thank for making it happen. Her expertise, dedication, and genuine care for her clients make her an outstanding realtor. If you’re a first-time buyer or just looking for someone who will truly have your back, Charlene is the realtor you want by your side.

Experiencia fantástica: As first-time homebuyers, our experience with Charlene was exceptional. She explained the entire process in detail, ensuring we understood every step. Charlene was incredibly patient with us as we figured out our checklist, providing guidance without any pressure to make a quick decision. Charlene’s expertise was particularly valuable when it came to analyzing the areas we were interested in. She provided comprehensive data on recent sales, including comparable property prices, trends in the local market, and historical price changes. This detailed analysis allowed us to understand how homes in different neighborhoods were priced and what factors influenced those prices. She took the time to break down this information, helping us see the true value of each property and how it fit within our budget. Charlene’s insights into market trends and pricing strategies were instrumental in helping us make informed and confident decisions. Throughout the process, she was very responsive to seller agents and always available for us. Her dedication and support made our home-buying journey smooth and enjoyable. We highly recommend Charlene to anyone looking to buy a home, especially first-time buyers. Her professionalism, patience, and genuine care for her clients are truly unmatched. If you want a realtor who will prioritize your needs, provide thorough market analysis, and expertly guide you through every step of the home-buying process, Charlene is the perfect choice.

Experiencia fantástica: Having pretty transactional experience with previous realtors when my friend recommended Charlene i expected nothing more. I was pleasantly surprised as we started working together with her attention to details, in-depth knowledge and a very humble and kind attitude. She treats you like a family and will share concerns like she is buying her own house. She calls out concerns and highlights all details for a buyer to know. I never got this support with my past realtors. At each step I was elated by her support, generosity, knowledge and a super positive vibe.

Experiencia fantástica: We got Charlene's reference from one of our friends and they sure did do us a tremendous favor. Why should you choose Charlene? Because, with her you get: - Somebody who cares about what you want. - Explains you every step of the way with heart of a teacher. - Tells you more about the property and examines it like she's going to buy it herself - Is so thorough with her research that you are never ever in doubt and have the best possible information to make decisions - Is on your side and will fight to get you the best deal Simply put, I have worked with a few real estate agents in the past and I'm never ever going to search for another agent again. I'll simply call Charlene.

Experiencia fantástica: Charlene is an absolute gem. Throughout the home hunting process she was an absolute gem. Her warmth and gentleness made every interaction a pleasure, and her attention to detail was remarkable. What really stood out was her patience with us she took time to understand our needs and concern, never rushing us and she was equally patient in dealing with other seller agents.Charlene kept us motivated during inevitable ups and downs of process. Thanks to her dedication we found our dream home. If you are looking for a realtor who truly cares about her client and delivers exceptional service, look no further than Charlene Jung.

Experiencia fantástica: I can't thank Charlene enough for her exceptional service throughout our home-buying journey. Her expertise and dedication made the process smooth and stress-free. From the first meeting to closing, she was professional, attentive, and always available to address any concerns. Charlene listened to our preferences and found us the perfect home that exceeded our expectations. Beyond her professional abilities, Charlene showed genuine care and support, going above and beyond to ensure our satisfaction. Overall, working with Charlene was a fantastic experience, and I highly recommend her to anyone in need of a reliable and trustworthy realtor. Thank you, Charlene, for helping us find our dream home!

Experiencia fantástica: Charlene was a rare find for us. She is a passionate real estate agent and it was great working with her in selling our home for my wife and I. We were impressed with her professionalism, knowledge, honesty, strong work ethic, attention to details, due diligence in follow up, keeping us informed daily and going the extra mile, all with an easy and friendly demeanor. She was available to us any day of the week and always answered our questions promptly. Charlene helped us in difficult areas, provided good advice and solutions which helped sell our home smoothly and seamlessly. She is enjoyable to work with and I would highly recommend her for any real estate transactions.

Experiencia fantástica: Charlene is an amazing agent. My husband and I decided to sell our home of many years and downsize to a condo. Charlene helped us every step of the way on a very long journey. She was always on top of everything from getting home repairs, contractors and recommending a home insurance agent when I was having difficulties finding a company. Charlene was always a step or two ahead of what we would need to do to make sure the sell and move went as smoothly as possible. We would work with Charlene again without any hesitation. If you’re looking for a great real estate agent, Charlene is the best!!

Experiencia fantástica: Charlene took the time to understand our needs and preferences and was very helpful throughout the entire process. She is very responsive and answers emails and text messages very quickly. She consistently provided us with valuable insights and guidance and with her help we were able to find a good property.

Experiencia fantástica: It's been a great pleasure to have Charlene as my buyer's agent: Charlene is very thorough, explains everything in great detail, responds to emails and text messages very fast, extremely dependable. I felt confidence in her experience and skills as my buyer agent. I also like Charlene's "no pressure" approach because buying a property is stressful enough and it's also a big step that you should not rush. It also shows that Charlene cares - she truly wants to help you find the property you love. In addition to professional qualities, Charlene has such a great and warm personality! it really was a pleasure working with her and I am sure we will be working more in the future!

Experiencia fantástica: Charlene was the most amazing realtor to work with. She helped my family and I relocate from Kauai into our beautiful dream home in the mountains. Charlene was very responsive and went above and beyond to find our perfect home. I would recommend Charlene and Keller Williams Realty to anyone interested in quality service. Thank you Charlene!

Experiencia fantástica: Charlene was a great buyer agent for us. I was impressed with her attention to detail during house visits and appreciated the insights she shared with us. She kept the process super clear for us. We were first-time home buyers so her organized approach definitely made the process smoother. I liked working with her and would recommend her to anyone looking to buy a house.

Experiencia fantástica: We are Charlene's return customer: she just helped us buy our 2nd house. She's been super responsive and knowledgeable. She was always quick on providing us useful insights for all the houses that we’ve looked at. Would definitely recommend her!

Experiencia fantástica: Responsive, thorough, detail oriented, and instructions for each step of the process (extensive knowledge) She was such a pleasure, went above and beyond to help us purchase the home we were looking for.

Experiencia fantástica: We’re lucky to have Charlene as our buyer agent. She made our entire home buying process a delightful experience. She was super responsive, efficient, attended to every single question we had even during the holidays. As first time home buyers, we were looking for someone that we can actually trust; someone who wouldn't just push us into giving higher offers just to close on a deal. With Charlene we felt like she fits right into that category. She would present detailed market data before suggesting a reasonable offer range. She also followed through a lot of renovation and contractor requests on our behalf even after we closed the house, just to help us have less things to worry about. I would recommend Charlene to any buyers.

Experiencia fantástica: I say this with the utmost sincerity - we probably would’ve still been houseless if it were’t for Charlene. She is the best thing that happened to us during our home buying process. As first time home buyers, we started off with tons of questions, doubts, especially within the uncertain yet highly competitive Bay Area housing market. Charlene provided us with everything we needed to start on the right path. I want to specifically call out the following points of her service: - Integrity. One of the major challenges we had, just like any home buyer, was finding a realtor that we can trust. Charlene earned our trust through her thorough communication and detailed data point preparation along the way. She never tried to push us to just go for a higher offer just to seal the deal; instead, she would carefully advise us on reasonable offer range based on available and historical data. - Speed. Charlene’s ALWAYS extremely responsive to all of our asks. We got our house during year end holiday season, which understandably could be a busy time for everyone. We honestly thought she would probably be less reachable during that time, but she was not. She still tried to meet with us whenever she can, and turn around documents in a heart beat. The house we got was an off/pre-market sale; the seller was already looking to put the house up in the market in about two weeks, which could then mean a lot more foot traffic and competition. From the first day that Charlene shared with us that house, she guided us through each step in the most efficient way, gave us proper reminders and push: no less no more, just the right amount for us to get our ducks in a row before we can submit the offer that eventually landed us the house. - Resources. Charlene has a list of vendors and mortgage lenders that she’s worked with for a long time. We had the most pleasant and easy experience working with the lender that was referred by Charlene, with the best rate we can find on the market too. She really made the whole home buying experience much less ambiguous and scary for first time home buyers. Thank you Charlene!

Experiencia fantástica: Charlene is the best agent you could ask for! My partner and I are first time owners and knew nothing about buying a home. We stumbled upon Charlene's information after reading amazing reviews about her and she did not disappoint! She guided us through the process step by step from the beginning and explained everything to us patiently. Whenever we had questions, she always promptly responded, no matter the time of day! When she did not have the answer, she always found the answer and never let us down! She is very supportive, and she showed us home after home until we finally put in an offer. What I loved about Charlene is she always points out the things that may be suboptimal in the home so that we know what we are getting into and are not shocked once we live there. She also got to know us, our preferences, and what we are looking for so that she can help us with our search. We never felt pressure from her to love a home or buy a home. We got our offer accepted and Charlene provided us with so much moral support as well as a 'next steps guide' that really made the process go as smoothly as was possible. We literally could not have done it without her! Thank you so much for everything Charlene!

Experiencia fantástica: Charlet (Charlene) is a fantastic agent. My wife and I found her randomly online and she has been amazing. She helped us step by step to find a house. She is very responsive and answered every question we have about finding a house. She is very knowledgable about the market and she is very VERY quick in helping us close. She is very on top of things which makes closing very fast. I highly appreciate Charlet and the work she has done for us. You wont regret it.

Experiencia fantástica: It was a real pleasure working with Charlene. We are so grateful for all of the hard work she has done to help us buy our first home. Being the first time home buyers and new to the process, Charlene has made sure to address all our questions and has always been prompt in responding to our texts or emails. She made the process incredibly easy and her thorough knowledge and attention to detail was like a cherry on the cake.

Experiencia fantástica: Charlene helped us finding our new home. She was very thorough and informative.

Experiencia fantástica: We chose Charlene Jung due to her impressive experiences, track records, and knowledge of real estate, especially to our property. She clearly explained each step of sale, quickly responded our questions, immediately provided visitor’s feedback, and took care all details of our home to present it perfectly, that is very helpful for us since we are living in different cities. After the very first open house session, we received multiple offers, which is not common for a condo. Since we were still in the mode of hot real estate market, we just turned down them. Charlene had no complain and continued to work hard to present our home. Then quickly landed another offer with better price in current downturn environment. We are very happy to have Charlene as our listing agent, and highly recommend her to everyone.

Experiencia fantástica: I was referred to Charlene by friends of mine who had just bought a home, who spoke very positively about their experience working with her. Now that I've worked with her as well, I'd have to say the same! Charlene was very knowledgeable about the neighborhoods I was considering in the South Bay and had a solid sense early on of the type of home I was looking for. Looking at homes together, she was good at pointing out different things to consider or be aware of in each home. As a first time homebuyer, there were also a lot of questions that came up throughout the closing process, and she was very patient in explaining and walking through each part as well as very responsive. In general, she was an excellent advocate for me as a buyer, and I highly recommend working with her.

Experiencia fantástica: This is my second time working with Charlene and there's no other agent I'd rather work with. Charlene is sharp on all details and able to provide insight on many nuances of home buying. Her strong communication skills and ability to concisely convey information in paperwork and documents into short summaries makes the experience very straightforward with no surprises around the corner. We love our new home and have to thank Charlene for helping us land this!

Experiencia fantástica: Charlene is such a kind and awesome person to work with! Her attention to detail and knowledge of real estate is impeccable and helped the process of buying a new home with my partner incredibly smooth and easy. Her responses to any of our questions and concerns were quick, confident, and always left me feeling comfortable. I hope to work with her again in the future and would highly recommend anyone looking to buy/sell a house to work with Charlene as well!

Experiencia fantástica: Charlene was amazing! We were first time homebuyers, and she was very patient and knowledgeable in walking us through the process. She had lots of helpful advice and helped us land our new home within just two months of starting our search. Would highly recommend!

Experiencia fantástica: As first-time homebuyers, we are so thankful that we found Charlene to guide us through the process. At each step, we knew we could count on her to provide us with helpful insights. Some of the things that stand out to us include helping us figure out the loan process, providing accurate predictions of what we needed to do to make a competitive offer, and even helping to watch our two young boys as we signed all of the final papers for our new place. She is very quick to respond and personable which helped make the whole process feel very manageable.

Experiencia fantástica: As a first time buyer I didn't know what to expect when I started looking for a home. From the very first meeting Charlene mapped out the entire process clearly and accurately, and provided invaluable input and guidance at every stage. She answered (or anticipated) every question I had in no time and in great detail, demonstrating extensive knowledge and expertise. She was also understanding and quick to adapt to changes in my objectives as I got a clearer idea of what I wanted and what was available, providing all the necessary information for me to make informed decisions. I would definitely recommend working with her.

Experiencia fantástica: We met Charlene through one of my family friend and colleague. In the first meeting she understood all the requirements we had related to type of house, area, budget and any other requirement. I was very impressed to see her knowledge on the current real estate market and the process of buying house. Being very new the USA, I needed someone who can guide me through these tricky process of buying a real estate in Bay Area. She helped me see every house I wanted to see. She was there even for multiple visit to same house. Based on her knowledge, She helped us to write offers which is correct for the house and area. Finally within 2 to 3 months of search and multiple offers, our offer was selected. After offer is selected, She guided me through every step until close of escrow and handover of the keys. I feel the best quality of Charlene are Positive attitude, always there to help, very friendly. I would always recommend her for any real estate transaction.

Experiencia fantástica: We found Charlene in an online search and were very impressed with her reviews and portfolio. Once we met Charlene, it was apparent that she was very knowledgeable in real estate. She helped us in selling our rental property and purchasing a replacement property through a 1031 exchange. Charlene made both transactions a stress-free experience. She took care of everything from the heavy lifting to the fine details. She was always reliable and accessible. Selling a home can be overwhelming, but with Charlene, we felt at ease. Charlene is a dependable and trustworthy realtor who exceeds all expectations. It’s been a pleasure to work with her during the last few months and would now consider her a friend. We hope to work with her again in the future and recommend her to anyone in need of a realtor.

Experiencia fantástica: Charlene is professional, knowledgeable, persistent, and very responsive. She went above and beyond what's expected from a real estate agent and made the home buying process smooth and pleasant in one of the worst market conditions for buyers. I highly recommend her.

Experiencia fantástica: Attention! First time home buyers or even homeowners - You need to get Charlene to be your agent! As a first time home buyer, there are so many questions, uncertainties that one has and from actual experience, Charlene has been the most patient, diligent, honest, experienced, personable and super knowledgeable agent. I am truly blessed to have her recommended to me. I had dealt with an agent prior and it wasn't the best experience. Perhaps it's due to my budget being so small and I'm looking to buy something that may not seem as profitable to some but with Charlene - she is super helpful and is all about personal relationships. In this type of field going through each and every open house or unaccepted offers, it can be super overwhelming. Having an agent who is super supportive and "very" patient is key. There are tons of questions I would continue to bombard her with and not ONCE did she show any unprofessional attitude or frustration. It felt genuine that she wanted to help me get the home of my dreams. She listened and THAT is important. She was always prompt on replying to my texts or calls. If she was busy, she would let me know she'll get back to me within a certain time-frame. Rest assured, each and every question you have, she WILL give you an answer. This actually puts me at ease a bit more while going through the buying process. After your purchase, don't think the relationship ends there. You'll still have questions later on and she will still help answer them. Seriously an angel sent to guide you through the process. Every step of the way, she thought about what I wanted or needed. She was super communicative. That is also another KEY importance when you're buying your first home or even selling a home or buying your second home. Whatever phase you're in, in the real estate market, I highly recommend her and please consider working with her. You will NOT regret it. We're all so busy with our work schedules and other commitments nowadays yet buying or selling a home can be stressful. She helps make it feel less stressful. I can't thank her enough for even stepping in to answer questions that my loan agent should of answered. To have an agent that values building personal relationships is priceless. She is truly the BEST you can have in this world or market! I hardly write reviews unless it's truly worthy to rave about and this experience was beyond my expectations. Thank you so much Charlene for your help through my buying journey.

Experiencia fantástica: I have bought and sold several houses over the years so I have dealt with a number of agents. Charlene is the best! She is super organized, very knowledgeable, always on top of everything, and so pleasant to work with. She always responds quickly to questions, comments or work that needs to be done which is so important in today's hot market. If I buy or sell another house, I definitely want to work with Charlene again. Working with Charlene is like having a trusted friend by your side every step of the way.

Experiencia fantástica: I just worked with Charlene to buy my first home and I'm glad I did. She was very responsive and helpful throughout the whole process, sometimes responding within minutes of me asking for something. She answered all of my questions while searching for a house and making offers, and then once I got into contract she provided a useful list of what to expect and what I needed to do to keep the process moving. Thanks to her, my whole home buying experience was as smooth as could be. I would definitely recommend working with her.

Experiencia fantástica: Charlene was so great to work with. She helped me find and purchase my first home. Her knowledge was fantastic. She was able to help me figure what I was looking for. She was very patient with me. She guided me through the full purchasing process and answered all my questions. I would recommend that anyone looking to purchase a home and wants to have a friendly, knowledgeable agent to definitely contact Charlene.

Experiencia fantástica: Charlene helped my Mom find a condo in the Bay Area. For months she shared her experience with my Mom about all the different South Bay neighborhoods. When my Mom decided on an area that she liked, Charlene helped us visit different units in the neighborhood. Once we found one unit that we liked, Charlene recommended to us just how much to bid under asking price. Our first bid was accepted! Charlene also helped refer us to different mortgage brokers who got us preapproved and closed fast in 30 days. Even after the move in, Charlene helped us with little things like ordering new garage openers. Charlene is patient and hard working, and we are glad we found her. Here is what my Mom said: Charlene Keiko Jung is the realtor you’ve been looking for but didn’t think existed. She is honest, experienced, professional, knowledgeable, responsive, hardworking, and trustworthy. She will always be in your corner, telling you the truth even when it might not be what you were hoping to hear. Bottom line is: she is looking out for your best interest because she has built her business upon her integrity and good reputation. Charlene has many referred and/or repeat clients because of previous clients like us who had a great buying (or selling) experience with her and sang her praises to others in need of a reputable realtor. Look no further for a realtor to help you. We recommend Charlene Keiko Jung without hesitation.

Experiencia fantástica: Three-time repeat customers here: Charlene is *that* great to work with. We've been with her on both buying and selling sides, and either way she puts in the work and hustle to make great deals happen. She took interest in getting to know us from the very beginning and has been selfless, patient, attentive to all our needs and requests and has treated us with utmost care and respect ever since. House hunting and marketing are stressful and require tons of patience, and working with Charlene is like having a good friend who happens to be a real estate expert there with you the whole time. She walked us through every step of the way so that we could make well informed decisions even when we were beginners. We're very grateful and have the utmost respect for her abilities, and are fortunate to have her as our go-to agent.

Experiencia fantástica: We bought our very first home through Charlene and let me take a min here to describe the experience-Charlene is one of the best real estate agents one can ask for.When we started looking for the house, there were so many questions, so many concerns but she helped us through all, she made sure we were satisfied throughout the process. She was extremely patient during our home buying process and accompanied us for every visit until the time we finalized our house. She is very prompt in her response. Overall, we had a great experience working with her. I would strongly recommend Charlene for your next house! She is just too perfect! :)

Experiencia fantástica: Charlene is the consummate professional. Her knowledge of market conditions is encyclopedic. Her house selling strategy is exceptional. She is very responsive and is extremely quick to respond. It was a pleasure working with Charlene. She kept us updated throughout the process with market feedback and the status of viewings and potential buyers. She ensured that all the documentation was correct and signed expeditiously. She worked hard with the buyer's agent to ensure that the transaction was promptly completed . We highly recommend her.