The Crutcher & Hartley Team RE/MAX Properties

Fantastic experience: The Crutcher & Hartley Team RE/MAX Properties

Fantastic experience: Working with PJ was a delight! She made my selling process easy and I felt like she had my best interest at heart. Highly recommend!

Fantastic experience: Doug Crutcher has helped me buy and sell a couple of homes and lake lots in Tyler. He is the go to guy to get things done. Doug is personable and a genuine guy whose experience in real estate makes him an absolute rockstar in his field. There were a few things that needed to be repaired in the last house I sold before we closed. Doug had great contacts and quality service people to get the repairs knocked out. I highly recommend Doug and his team of knowledgeable experts for buying or selling homes or land in East Texas.

Fantastic experience: Everyone on the team is friendly like you've been friends for a long time. Add to that the many years of professional experience they have and we got the results we wanted and needed. They helped us buy and sell, both jobs exceeding our expectations....really!

Fantastic experience: We had an exceptional experience with this realtor team while both buying and selling our homes simultaneously. Their attention to detail was truly outstanding, and every step of the process was handled with care. Debbe (buyer’s agent) and PJ (seller’s agent) were consistently present, proactive, and supportive. They showed up when it mattered, advocated on our behalf, and navigated negotiations with professionalism and sound judgment. The agents are supported by Karen and Kenzie with marketing and closing/document needs. This is an excellent model as it seemed to have freed up our agents to focus on our needs and concerns. They are courteous, professional, responsive, respectful, and reliable. We couldn’t have asked for a better team to guide us through such an important transition for our family.

Fantastic experience: Doug and team made our transaction seamless and stress free. Very professional and experienced!

Fantastic experience: My wife and I used the Crutcher & Hartley team several times over the past 15 years. P.J. and her team were professional, personable, trustworthy, and treated my wife and I like friends. We would never use any other company!

Fantastic experience: Doug Crutcher defines what Realestate should be. Integrity is at the top of the list. He has a wealth of knowledge and experience that makes you feel like you are his only and very best customer. I cannot recommend Doug and his team more highly. A recent addition, Matt Hayden, brings a wealth of new ideas, creativity, and new construction business to an already premier, service driven organization. These folks are Tyler’s finest!

Fantastic experience: Absolutely great team of people, purchased with Debbie who was awesome and Doug had me a sale contract in a week 13 years later, no doubt best in Tyler for hustle!

Fantastic experience: We were pleased with our real estate experience ! The Crutcher & Hartley Team provide exceptional communication , Their expertise is unmatched making our process easy and stress free.

Fantastic experience: We were super nervous about buying our first home and weren’t sure how to start the process. That’s how we met Chelsi Luke and thank goodness we did! She was very helpful and PATIENT(We asked a lot of questions)! The entire Crutcher & Hartley team was so incredibly nice! Doug Crutcher was also kind enough to help us with anything we needed! His experience and knowledge was truly appreciated! We couldn’t thank them enough for helping us buy our first home!

Fantastic experience: The Crutcher & Hartley Team were extremely knowledgeable, professional, and efficient. They are gracious people and made every step of my house sale a smooth and enjoyable experience. I highly recommend using this team when you buy or sell a house.

Fantastic experience: Pj Hartley and everyone in the Remax office made this selling experience the best I could’ve asked for! I was fairly overwhelmed by the idea of selling our home but Pj was so incredibly knowledgeable and there to provide answers to questions I didn’t even know I had! I’m so incredibly thankful for how quickly everything was processed through and how accommodating their office was towards my busy schedule! Crutcher and Hartley Remax is the place to go to sell or buy a home!!!

Fantastic experience: Always a fabulous experience!! Sold my house in 30 days! Won’t use any other company!! Thanks PJ and Doug!!

Fantastic experience: Doug was our realtor. Always got back to me right away, was available at all times, never got upset with all my questions and gave me recommendations for people he trusted to fix problems with the house when I was having a difficult time finding help during Covid. His wife does all the work behind the scenes and makes sure everything is ready for closing. Good team to go with especially if you live in The Woods.

Fantastic experience: Our whole process of selling then buying was perfect. PJ and Chelsi helped us all the way. Their office staff was excellent as well.

Fantastic experience: This Real state company did a great job and found us the perfect property. Chelsi Luke was very dedicated in helping us. She was so patient as we viewed lots of properties until we found what we were looking far. I would recommend the Crutcher & Hartley team. We will be hiring them to sale our old home after we finish building our new home.

Fantastic experience: Doug Crutcher is a great realtor and is how other realtors need to model themselves after. We have had other realtors in the past that we weren't impressed with. His follow up skills and just keeping you in the loop are bar none. If you want the best realtor to buy or especially sale your home in East Texas, look no further!

Fantastic experience: I love Joni she’s very personal, high energy, and knowledgeable about her job! Please give her a call!

Fantastic experience: My wife and I worked with Debbe for several months for our house hunt and she was very helpful all the way from start to finish during this arduous journey. You are in really good hands with Debbe as your agent.

Fantastic experience: Debbe is such a sweetheart.... so kind and personable! We are thankful we have a trustworthy friend like Debbe for our real estate needs!

Fantastic experience: Debbe is the best in the business! So great to work with and helps in every way possible. We have worked with Debbe for years because she never disappoints!

Fantastic experience: Debbe Hill is the best! By far our favorite agent. She will help you find exactly what you’re looking for!

Fantastic experience: My husband and I have worked with Crutcher and Hartley in purchasing two properties and I highly recommend them! Debbe Hill was a delight to work with, professional, extremely knowledgeable about East Texas, and always went the extra mile to assist us.!

Fantastic experience: Doug Crutcher went the extra miles necessary to help us sell our existing home and purchase our next home. I highly recommend Doug with the Crutcher & Hartley Remax Team! You can’t go wrong!

Fantastic experience: PJHartley was wonderful to work with! She’s professional, thorough and extremely helpful. She made selling my home painless

Fantastic experience: They were supporting and very Diligent all the time

Fantastic experience: Thank you so much, Doug!!

Fantastic experience: Doug has been our realtor since we moved to Tyler 15 years ago. He is very knowledgeable about the area and easy to work with. Doug has always been available and quick to respond to any questions or concerns we have had during and after the buying process. We highly recommend using Doug!!

Fantastic experience: Chelsi helped us find the perfect house by paying close attention to what we liked, even though what we said we liked didn't always match! Not only is Chelsi super professional, she is super friendly and always put our interests first. We recommend her highly! Chelsi is the best!

Fantastic experience: Debbe Hill was our agent, acting on our behalf and serving as our eyes and ears from out of state. She gave us honest and open feedback about the property to make sure there were no surprises, and assured us that she was with us whether we ended up with that house or another. She conducted a virtual showing, was VERY responsive to all of our questions and concerns - even connecting us with experts and other professionals as needed along the way, and helped guide us through the process. She was very pleasant and patient, as I think all buyers get apprehensive at some point during the process. I highly recommend Debbe for in state or remote purchases - she’s wonderful!

Fantastic experience: Crutcher & Harley is the best real estate company in Smith County. I have engaged their services multiple times over the last several years for both buying and selling real estate, and they have helped me through many tough situations. I wouldn't use anyone else!

Fantastic experience: Chelsi has my strongest possible recommendation for anyone purchasing a home in the greater Tyler area. She found 2 homes for us that were the PERFECT fit. Real estate expert, unmatched local knowledge, relentless advocate - Chelsi is THE BEST!

Fantastic experience: We first came in contact with PJ and Chelsie about 3 years ago when we were looking for. House in the Lindale area. Our son and daughter-in-law in law bought their home with the help of PJ and were so happy with the whole process, so we did the same. Chelsie was so helpful, friendly, professional and patient, and we found the perfect house. I have a cleaning business and now Chelsi, Doug and PJ call me if customers need a thorough clean before listing, a move out clean, or move in clean. They are great people!!! trustworthy professional and above all, THEY KNOW REALESTATE!!!!

Fantastic experience: I've bought and sold multiple properties with Doug Crutcher and Debbe Hill. They are excellent to work with and very knowledgeable. Very responsive and excellent customer service

Fantastic experience: We have done business with Debbe and Doug over the past several years and have always been pleased. They are professional and very knowledgeable. Highly recommend.

Fantastic experience: My wife and I have been dealing with Doug, PJ and their team for the past 17 years and have found them to be everything you could ask for in a realtor. Needless to say, when it came time to sell our last home, it was a “no brainer”. The Crutcher-Hartley team took us from listing to closing in about six weeks with virtually no drama. Thank you so much, Doug, PJ and the team. Kent and Jo Bacon

Fantastic experience: We were referred to Doug Crutcher from a neighbor and we feel very fortunate! Doug was attentive throughout the process of selling our home. From the very start with giving us a market review of the worth of our home, to working quickly to getting the home on all advertising sites, to answering our many questions, to keeping us informed throughout the selling process, Doug was professional and congenial. When Doug couldn't make it to closing due to illness, PJ came to make sure all went well. They are a great team and I would highly recommend them!

Fantastic experience: Always a 5-star experience at Crutcher & Hartley!

Fantastic experience: I called these folks when I got ready to sell my house in Tyler, and it was a good call on my part. I knew about their reputation from others, and the fact that they were an established local firm. What I did not know was the level of expertise and professionalism that I would get from PJ Hartley, who patiently and promptly answered my many questions, and guided me through the process quickly and efficiently. I had multiple offers 2 days after the listing went up, and a signed contract on day 3 - can’t get much better than that. I highly recommend Crutcher & Hartley for anyone needing a real estate professional in the Tyler market.

Fantastic experience: Made selling our house a breeze

Fantastic experience: I highly recommend PJ Hartley with the Crutcher & Hartley Team.

Fantastic experience: We have used the Crutcher Hartley team several times for our real estate needs. They have always performed flawlessly . Any problems that arose they handled promptly and professionly. We would highly recommend them to anyone that needed real estate services or advice.

Fantastic experience: We worked with the Crutcher and Hartley team to purchase our first home. Debbe, the buying agent, was so incredibly helpful and responsive. The entire team made the process easy and painless!

Fantastic experience: Doug was quick and responsive! He found professionals to fix things when needed and they sold my house quickly. I would definitely use them again!!!

Fantastic experience: Chelsi did an outstanding job in representing us as buyers and we would not hesitate to have her to represent us in another real estate transaction. Whether working face-to-face or long distance, as was often the case with us, she consistently provided great advice in the offer stage and prompt responses to any questions and concerns we had after that. After the close, she has continued to reach out to us to assist in welcoming us to our new community. Thank you, Chelsi!!! Kay and Terry

Fantastic experience: How could I not give Doug & Karen a five star review after selling my house in one day! This means so much to me and my family. What a stress relief to have your house sold for top dollar in one day!! Is there a realtor hall of fame? If so put Doug in!

Fantastic experience: Debbe Hill and the rest of the team are awesome. They have a ton of knowledge and responded within an hour of every one of my questions (which were numerous as we were first-time home buyers). I would highly recommend them.

Fantastic experience: The Crutcher and Hartley Team were wonderful to work with and handled every detail of selling our home from the first day of listing it through the final day at closing. PJ Hartley was our team leader and through her efforts, we had two excellent offers to consider within 3 days of listing our house. We couldn't be more pleased with our overall Crutcher & Hartley Team RE/MAX home selling experience. They made the whole process so simple!

Fantastic experience: We have bought several properties through Crutcher & Hartley and have always been very satisfied with their customer service and expertise. Our primary agent Debbe Hill has guided us every step of the way, promptly answering all questions and solving any problems. Karen clearly communicates the many documents needed during the closing process. We highly recommend this great team!

Fantastic experience: We have purchased and sold several properties through The Crutcher & Hartley Team with great success. They are all very professional and competent at their jobs. I highly recommend them.

Fantastic experience: Doug and team worked hard from day one to make sure we got what we needed. Would highly recommend this business to anyone who needs a realtor.

Fantastic experience: Doug was understanding and sympathetic to all of my concerns and issues about selling my deceased brother's house. He was straight forward in all of his explanations. He and his staff were very professional. He kept me informed during the selling process. I highly recommend the Crutcher & Hartley Team.

Fantastic experience: Excellent attention to details, great communications, team support. These and other skills contributed to a sale exceeding expectations. The Crutcher & Hartley Team was the right choice.

Fantastic experience: Doug was fantastic in helping us sell our house. He was professional, knowledgeable, punctual. He helped us through the entire process. Any time we needed him he was there for us. After listing our house we had a contract in 3 days for what we hoped to sell for. I would call him my friend! He took personal interest in me, my wife and family.

Fantastic experience: Doug Crutcher helped us move to Hawaii by selling our home fast and hassle free! I would use the Crutcher Team if you are thinking of buying or listing your home! Thanks Doug!!!

Fantastic experience: We had a great experience with Crutcher and Hartley. Chelsi was our agent and she made moving across the country as easy as possible and found us a perfect home for our family!

Fantastic experience: Let start by saying as a first time buyer I was a bit nervous. My agent Chelsi did an amazing job of helping with my trepidation. She walked me thru every step of the process . Once we found the house the entire team worked to get everything done and get me closed in a timely manner. Great experience and I highly recommend The Crutcher and Hartley Team.

Fantastic experience: Chelsi really helped us find what we were looking for. Since we live in VA it was definitely a long distance relationship but she stayed on top of things and kept us informed.

Fantastic experience: We worked with Mr. Crutcher and his team in purchasing our house which was a fantastic experience for us. It was a very smooth process from beginning to end.

Negative experience: I have very bad experience with Remax and their staff..you have be careful while dealing with Magen Sims! She is a fraud! Just disconnect the call if you get any call from Remax

Fantastic experience: Our home buying experience was nothing short of excellent. Every question was promptly answered at any time of the day. Any problem was quickly solved. I honestly can't recommend this great agency enough.