Jess & Co. Real Estate - Narrative Real Estate

Fantastic experience: Finding the perfect home can be a long and arduous journey, but with Jessica Berchtold as our realtor, it was a truly enjoyable experience. For over a year, Jessica patiently guided us through the ups and downs of the home buying process. Whether we were considering new construction, historic rehabilitation, or anything in between, she was always there to provide expert advice and support. Jessica's deep knowledge of the real estate industry is matched only by her incredible patience. She has a true gift for explaining complex concepts in easy-to-understand terms. No question was ever too silly or inconvenient; she was always available to help. Her honesty and direct communication style were refreshing. She never overpromised or overcommitted, and she always had our best interests at heart. We wholeheartedly recommend Jessica to anyone searching for a realtor who is knowledgeable, responsive, and genuinely cares about her clients. Thank you, Jessica, for helping us find our dream home!

Fantastic experience: Wonderful 1st time home buyer experience. Cassi was a wonderful resource for me as a first time home buyer. Flexible when scheduling tours and swift with handling documents. Knowledgeable, efficient, and most importanly- kept it real with me to help guide my decisions. 10/10 would recommend!

Fantastic experience: Cassie was wonderful to work with and more than helpful helping me understand the process. She not only helped us find a house in our time of need but a suitable home for my family.

Fantastic experience: As a lender, I've worked with countless realtors, yet Cassidy Herbison stands out. Throughout the entire process she communicated fantastically well and her attention to detail was unmatched. I see she truly advocates for their clients. A seamless process from start to finish - highly recommended!

Fantastic experience: Excellent Experience Selling A House. Jess is always so responsive and helpful throughout the whole buying and selling process. I needed to sell a house that had previously lost two contracts. She made great recommendations on staging and prioritizing repairs and got a good price. I would recommend Jess to everyone I know! Thanks!!

Fantastic experience: Endless patience and top-tier local expertise. Tracy Adams is hands-down the best local realtor you could ask for. She guided me through my home purchase by connecting me with top-tier professionals for everything from financing to inspections. She showed incredible patience with my indecisive moments, but the second we identified my non-negotiables, she switched into fierce advocate mode and boldly fought for what I wanted. She kept everything moving perfectly and got me to closing right on time. If you want an agent who is patient with you but bold for you, hire her! I also love the way she was very personal. It was the personal touches that made all the difference. From the special personalized gift at closing to preparing a meal for the moving crew, I am overwhelmed with gratitude. Tracy prayed with me and for me throughout this entire journey.

Fantastic experience: Excellent and quick communicator. After trying to sell our home on our own and dealing with multiple no-shows, I was becoming increasingly frustrated. On a Monday, I reached out to Jess and told her I wanted the house on the market as soon as possible. She immediately got things moving, arranging professional photos and scheduling an open house for the following Sunday. Showings began that same day, and by Thursday, we had accepted an offer. Unfortunately, less than a week later, the buyer backed out of the contract. I was extremely disappointed and discouraged, but Jess was there to reassure me and help me stay positive throughout the setback. By Saturday afternoon, the house was back on the market, and by Monday morning, we had another accepted offer. Throughout the entire process, Jess and her team maintained excellent communication, keeping me informed of every step and clearly explaining anything that required my attention. Their professionalism, responsiveness, and dedication made all the difference. In the end, the closing went smoothly, and everything was a success. I couldn't be happier with the experience.

Fantastic experience: Cassie communicated and explained each step in the process. . This was our first experience looking and purchasing a home. Cassie was very patient and explained each step in the process with patience and knowledge. She communicated well. Her response to questions was very quick. Cassie made purchasing a home smooth and our experience was fantastic.

Fantastic experience: Was always there to answer my questions and assisted me with technolog and getting the job done.. Jessica and her staff were eager to assist me with this moving task and how it's done in today's world. Everything being done electronically, but if you weren't tech savvy they were willing to help. She always got back with me in a timely matter, and her staff, Naomi, helped find workers to get through Florissant inspections among other recommendations

Fantastic experience: 10/10 would recommend Jess as your realtor! As first-time home buyers, the process can be scary and overwhelming. Jess made it so that this process was FAR from those two things! She set up tours last minute while we were in town before we lived in St. Louis and was patient as we navigated moving to St. Louis from Montana. She was persistent in finding us the perfect fit and her communication could not have been better. She was quick to answer all of our questions and did so with ease. We could not imagine working with anyone else!

Fantastic experience: We have worked with other agents in the past. For YEARS Julie has been showing us properties one after another. Several offers made. Her patience with us has not gone unnoticed. Other agents would be annoyed and probably fire us. The time has finally come that we got an accepted offer on our newest investment. I would highly recommend Julie Lassiter to anyone looking for a compassionate, patient individual to work with. She has been a huge blessing to us!

Fantastic experience: I knew from the moment I sat down with her that she was the one for the job. She walked into our first meeting ready to go — comps already pulled, a clear plan in place — and that confidence never wavered. She took care of every detail: photos, staging, marketing. Everything was so beautifully presented. We had an offer and were under contract on day two, and the rest of the transaction was completely seamless. She made selling my home feel effortless. 10/10!

Fantastic experience: Jess was amazing, she worked with us for almost a year and never tried to pressure us into anything. She provided candid feedback on the properties we saw together and her personal knowledge of the area was priceless.

Fantastic experience: Very Helpful-Great agent. I was looking for a local sales agent that knew the area. That is what I found with Jessica and her team. She is very knowledgeable and I feel that helped a lot with sale. Which went very smoothly! I also felt the property was really well represented online and every other outlet. THANK YOU

Fantastic experience: Tracy went above and beyond to make the daunting process of selling my house as easy as possible. Tracy was with me and present throughout the entire process of selling my house: the prep and repairs, the marketing, the negotiations, and the closing. She answered my questions quickly and patiently. She gently offered advice about upgrades that would make my house more marketable. Tracy also knew who to call to fairly and professionally take care of those repairs and upgrades. Although it was difficult to leave my home of nearly 35 years, Tracy made the transition as smooth as possible. I would highly recommend Tracy Adams as the realtor to go to if you are selling your home.

Fantastic experience: Fantastic at explaining and assisting a first time home buyer. Cassi was fantastic. As a first time home buyer, she explained everything for me clearly and answered any question I had. No matter how stupid. She was easy to get ahold of as when I needed help. I couldn't have asked for a better agent to help with my first home purchase!

Fantastic experience: A Great House-Buying Experience. Jess was very easy to work with, and she helped us to find exactly what we were looking for. She went the extra mile, and we couldn’t be more pleased with our experience. We moved from out of state, and she made the house buying fun and easy. Jess is a great ambassador for Florissant. We give her our highest recommendation!

Fantastic experience: Jessica is the best! Jessica was extremely diligent in helpful with helping us buy our family home. She is incredibly good at what she does!

Fantastic experience: We highly recommend Jess. Not only did Jess help us buy our new home (she stuck with us for a very long time while searching) she also had our old home under contract before listing. We had the smoothest buying and selling process! Not sure if all the stars aligned or if it was just her expertise, but we'd highly recommend hiring Jess to sell your home!

Fantastic experience: Jess you're the best I enjoyed working with you always there when I needed to ask questions look at houses you were on time thank you for your patience

Fantastic experience: We had a wonderful experience working with Jess & Co to sell our home. Their expertise, communication, and attention to detail made the entire process seamless. They truly cared about helping us achieve the best results, and it showed in every interaction. We’re so grateful for their hard work and would absolutely work with them again.

Fantastic experience: 10/10 Would Recommend. Jessica was very knowledgeable about the current market and was extremely helpful when viewing homes. She pointed out things that we wouldn't have noticed. We didn't feel she was pressing us to buy a house quickly or one that was out of our budget. Jessica was very responsive and timely.

Fantastic experience: Love our new home! This is the second home Jessica has helped us find. Jess is great to work with because she made things work with our crazy work schedules and we got to view any home we were interested in. Her knowledge of homes is second-to-none and she did a fantastic job of pointing out negatives and positives of each property so we could have a realistic view and make an informed decision. She found us a great house that suited our wants and our budget.

Fantastic experience: Jessica is a wonderful, knowledgeable agent who got our house sold fast! Her team is awesome too! I highly recommend Jess & Co.

Fantastic experience: Highly recommend . Cassidy is an amazing realtor and helped make this stressful experience in finding a new home for my parents such a breeze! She truly cares for her customers and explained everything. Any additional questions she responded right away. Never once did I have to reach out more than once! Even after the purchase of the home she still answered questions and made sure my parents were set in their new home! If you are looking for a relator that truly cares and wants to help you find a forever home, I highly encourage you to contact her.

Fantastic experience: I would recommend Tracy to anyone! Tracy helped me sell my Moms house and I would highly recommend her to anyone else looking to buy or sell a property! She was always there to answer any questions we had and help us with anything we needed! Tracy is a true gem of a realtor and made our sale experience, even with a few bumps in the road, as quick and painless as possible! She is very knowledgeable and and a true professional!

Fantastic experience: Jessica is a great agent and has a great team with her. This is the second home we've bought with her and first time selling a home with her. She has a great eye for potential issues with houses you're looking at and was also great with our kids! They love her! Thank you for all you do!

Fantastic experience: AN OUTSTANDING EXPERIENCE . Jessica provided multiple recommendations and expertise throughout the entire process of selling our home. She was a wealth of knowledge in answering all our questions. Her professionalism was evident especially when we finally were ready to list (it took us a while after living in the same place for 38+ years). Her marketing of our open house provided great exposure and interest allowing an offer above list price in less than a week. I would highly recommend Jessica to satisfy all your real estate needs.

Fantastic experience: Thankful for a trustworthy team! Jessica always had the time to show us another property. She was always looking for and pointing out things I would not think to consider but that would impact us as homeowners while walking through houses such as, but not limited to, signs of foundational cracks, water or mold damage, spacing or layout issues. Her communication was always clear and concise and her professionalism still left room for personableness and fun. Throughout the home buying experience, Jessica and her team worked so efficiently, making it a smooth and even enjoyable process for us. Thank you, Jess and Co. for a great first home buying experience!

Fantastic experience: Cassidy did an amazing job and was very helpful and knowledgeable to make the process very easy!

Fantastic experience: Good Advice, Knows the Market. This agency gives you personalized attention, smart advice and was helpful when we bought our house and then when we sold our house. I can't say enough good things about Jess (& Neely). Everything you'd want for a real estate agent. Good at their jobs, and good people to be around. And they have a great eye for the market in North County and surrounding areas. Would absolutely work with them again, and feel very fortunate to have worked with them twice this past year (buying & selling).

Fantastic experience: Above and Beyond. When my brother passed away suddenly, I needed a local person to help me with security and repair matters regarding his house, as I live in Pennsylvania. Jessica was recommended by the area Chamber of Commerce, and she proved to be of tremendous value in my family's situation. She is very knowledgeable and professional in her field. She never asked for anything in return while assisting me initially. I knew right away that when it came time to sell the property, she would be my go-to person. Thank you!

Fantastic experience: My husband and I are first time home buyers. My experience with Jessica was wonderful. She was very helpful and took time to explain the entire process to us. I highly recommend working with her.

Fantastic experience: Jessica was fantastic! Jessica was great throughout the entire process. She worked quickly and was able to answer all our questions as first time home buyers. I recommend her to anyone looking to find a home!

Fantastic experience: Jessica is an amazing realtor! Her expertise and passion made our process of buying and selling homes seamless. Whenever I find out someone is buying or selling, I recommend Jess.

Fantastic experience: Easy Long Distance Sale! . Jessica and Neely were amazing throughout the process of selling our home! Even after we moved away, they still made sure things were moving and that we weren't stressed too much! I wish I had a thousand houses to sell so I could work with them over and over again! The best agents!! Thank you all so much for this quick and effortless process!!

Fantastic experience: Jessica was a complete professional agent that exceeded expectations in every way. I would highly recommend using Narrative Real Estate!

Fantastic experience: Extremely helpful and knowledgeable in every way. . Jessica was extremely knowledgeable and very willing to help and teach me what I needed to know as a first time home buyer. Very responsive to any and all questions in a quick manner.

Fantastic experience: Jess is someone you can trust! . We love working with Jessica. She was incredibly flexible to meet our family’s needs. Additionally she brought expert knowledge on the industry to guide us through the process. When seeing homes she made sure to point out deficiencies to limit buyers remorse rather than just trying to close a deal. Highly recommend working with Jess!

Fantastic experience: Two thumbs up. Jessica was terrific throughout the sale. Always responded to my questions, helped with all the details. I got a little more than I expected, as well. Very highly recommended.

Fantastic experience: Excellent experience! Jessica was a pleasure to work with! She made buying our first home a breeze. She was easy to communicate with and was always quick to answer any questions we had. Jessica knows Old Town Florissant inside and out and is so invested in this community.

Fantastic experience: From beginning to end, Cassidy exceeded our expectations. Selling the home you are in and then buying a new home is never easy, particularly for the real estate agent who helps you accomplish both. Finding the highest price for the house we're selling and the lowest price for the home we want is in constant conflict. Cassie listened to, assessed, and then skillfully navigated our needs (and emotions) to a very successful outcome for everyone. Don't let her youth convince you otherwise, she is wise beyond her years and displayed that at every turn as our partner in this relationship. There is no one I would not recommend more than Cassidy as your realtor. On top of that, she is also a person of exceptional character. We are grateful to have had her help us and for the opportunity to get to know her better.

Fantastic experience: Great local knowledge . Jessica is very knowledgeable of the local market, potential buyers, city requirements and willing to answer any questions. She did a great job of shepherding me through the entire process. Her communication was frequent and took as much time as necessary to answer all my questions

Fantastic experience: Jess knows how to make things happen! I found Jess after conducting a Google search for "Florissant MO Realtors". I did a little online research, took a leap of faith, and decide to give her a call. Being several states to the west, I was in need of someone who could handle the sale of my "not quite ready for the market" inherited home, in a area I knew nothing about. After speaking with Jess and giving the details of what I had going on, I knew I found the right person. She took on my project without a moment of hesitation. Jess and her team accomplished in 45 days what I thought would take months. My family and I owe her a big, giant THANK YOU!!!

Fantastic experience: My experience was challenging and I'm so glad I made it. Thanks Jessica for everything you have done. New Home Ower Amanda and Nelly thanks Sooo Much!

Fantastic experience: Jessica & Co came highly recommended by a relative having recently utilized her business. Both she and her partners, Amanda & Neely, instantly curbed every bit of nervousness I had in what can be a, albeit exciting, very stressful venture. With both patience and up to date knowledge of the housing market and its plethora of buying options, which can be utterly overwhelming, Jessica and her team navigated the process with ease and made it much less confusing with their personable and consistent interaction with me. In addition to their skill and experience, it was the feeling of having a team working on my behalf that made doing business with Jessica & Co so rewarding.

Fantastic experience: Knows the Market and Great Support Throughout. When I first met Jessica, I could tell how much she valued the Florissant and North County community. Not only did she want to help me sell my childhood home, she wanted to make sure she found someone who would love it and nurture it. She provided guidance throughout the process and went above and beyond during every step. Thanks so much to Jessica and her fantastic team!

Fantastic experience: First-rate real estate sales guidance based upon local market conditions and their recent local market experience in guidance through to the final offer and sale closing at a good price

Fantastic experience: Great Agent. I fired an agent and hired her and house sold like it should have with other agent

Fantastic experience: Experienced realtor who helps make the process easy. With the real estate market in flux, it was great to have an experienced realtor who understood trends and gave good advice. It had been 27 years since we last dealt with real estate, and we greatly depended on Jessica’s knowledge for pricing. She was always available to answer questions through the process.

Fantastic experience: The BEST Experience . I purchased my first home and Tracy Adams was my agent. She was so kind and caring. If I didn't know something, she explained it to me and made sure I understood. She gave amazing advice which lead to one of the smoothest home buying processes ever. Homeowners in my circle all said they did not experience the level of customer service, concern and guidance I did. I could go on, but I will stop right here.

Fantastic experience: The best. Jessica was an absolute pleasure to work with. She was extremely knowledgeable and prompt about any and every thing I wanted to know. If you are searching for a realtor to work with, look no further.

Fantastic experience: Jessica is an excellent realtor! She is very knowledgeable and has plenty of experience. She was easy to with with, she gave great advice, and she was very patient with us. Truly an, amazing realtor that helped us sell our home and buy a new one. Through all the ups and downs, she stayed focused on the goal and helped us through our rollercoaster of emotions. Go Jessica!

Fantastic experience: I appreciate Tracy's guidance. I was a first time seller and it was bittersweet leaving after 20 years. I appreciate Tracy's knowledge and guidance to help me navigate through the entire process. I would have been lost without her.

Fantastic experience: Excellent Agent. Jess is and always will be my go to person for my realtor needs. She is a woman who knows how to balance her personal life and her professional life. She was Awesome to work with. As my husband says, she's a bulldog, she work hard to get the job done, she's straight forward and a well rounded person who knows the business of the business. She was their for us every step of the process and made herself available no matter what we needed her for. She definitely put the work in. I will recommend her to the world, that's how Awesome she is.

Fantastic experience: Jess, was awesome to work with. She assisted with any questions I had. I felt comfortable with this process especially coming in from out of state. She was well recommended and am glad, she met expectations.

Positive experience: I had an exceptional experience working with Jess, whose professionalism, expertise, and dedication to client satisfaction resulted in outstanding results throughout the entire real estate transaction.

Fantastic experience: Very helpful and responsive. We were first time homebuyers willing to live in at least part of 6 counties. Jessica came recommended by a friend, and she couldn't have been better. Wherever we wanted to go look, she was down and made time for us around my husband's crazy work schedule. She was very knowledgeable in things to look out for when we looked at houses. I always got text responses in a timely manner. And, she always put up with my what about this and how does this work type of questions (and I had a bunch of them) with a smile on her face. Even our four year old loved her! She will forever get all my praises and will 100% recommend her to anyone and everyone I come across who is looking to buy or sell a home.

Fantastic experience: Super Job! Before listing I followed suggestions by Jess on improvements to get the best possible price for my property. The improvements plus staging by Jess brought a lot of interest. First day on the market was a flurry of activity with more interest than I ever imagined. There were a number of offers and Jess assisted in understanding each offer as it was presented and I was able to get a great buyer who was eager for the property. Property was moved faster than expected due to Jess and her attention to all the details. Have recommended Jess several times and will continue to do so in the future.

Fantastic experience: Great to work with! Tracy was super helpful and had quick and knowledgeable communication. Couldn’t have done it without her!

Fantastic experience: 10/10 recommend distance seller. Jess was very knowledgeable and explained the entire process before and during the sale. Jess was on site and handled everything necessary while we were out of town.

Fantastic experience: Incredibly helpful and available 24/7! Jessica was more than we could have asked for in a realtor! As first time homebuyers we had a lot of questions about the process, and she answered them graciously. She walked us through every step of the process, reminded us of every deadline, presented alternative options when possible, connected us with a local lender, and made us feel confident and comfortable when making our purchase. I would recommend her to everyone I know, and we will certainly be keeping in touch in the future!

Fantastic experience: Jess is the best! Jessica was very helpful in selling our first home and buying a new one. She answered all of my questions, and I had many. She is very professional and knowledgeable. If she didn't know the answer, she could always find someone who does. Her team helped us with pictures, staging, and getting us through all of the paperwork. We also really valued her opinion and the effort she put into finding us the perfect place to live. It took a while, but we love our new home and sold our old house in 1 day! I'll never use anyone else!

Fantastic experience: Outstanding͏ Performance I chose to approach Jess & Co. when it was time to sell my Dad’s house in Florissant because of their growing and glowing reputation around town. From the outset I have felt so fortunate that Neely was there on the day I reached out. I still had a few projects to complete and was a few weeks from being ready to list, and she provided solid suggestions and was very proactive; staying in regular contact, providing support but never being pushy. The team’s knowledge of the local market proved exactly what we had hoped. Neely & Jess advised what buyers in our spot in the market needed and expected, allowing us to more efficiently prepare the property. When it was time to list, Neely really shined. She drew on every resource available through the Jess & Co. team and hustled to market the house in the best possible light, getting us under contract on the first day! Neely didn’t just represent us in selling our house. She partnered with us in the sale every step of the way. She calmed our anxiety in the process by setting clear expectations and seamlessly pivoted past the unexpected. I couldn’t have hoped for more from an agent. Jess is doing a tremendous job of identifying and mentoring talent as well as advancing Florissant in the process. We will not hesitate to call Neely for our future needs and would confidently recommend her and Jess & Co. to anyone looking to buy or sell in Florissant or anywhere

Fantastic experience: Amazing͏ Availability! Jess always found a way to get us in to see a house as soon as possible. In the crazy quick sales market, this was so helpful! She also stuck with us for the long haul, never giving up even when we were searching for very specific property characteristics. She was available to answer questions whenever they popped up. Thanks for helping us buy and sell Jess!

Fantastic experience: BEST͏ AGENT EVER!!!! Jessica was truly exceptional. At first, we went with a family friend and let me tell you….. NEVER do that.... Especially if they do not know the area. Jessica lived in the area so she knew what people wanted and focused on that. Jessica was always available to answer any questions we had and she was patient with my wife every time my wife would get anxious and freak out. We definitely recommend her to anyone buying or selling.

Fantastic experience: Great Job

Fantastic experience: Couldn't͏ have been a better experience Jess turned my whim of a thought into reality in a time-frame that I didn't think was possible. Her and her team are a delight to work with. The communication was great, as I felt fully informed at all times. I can't recommend Jess enough!

Fantastic experience: Quick, Skilled, Informed Jess and her team responded quickly to our need connected us with financing and we made an offer and were under contract in less than 24 hours We closed in 30 days

Fantastic experience: Jessica and Brett were incredible to have on our side as we sold our home. Their passion, expertise in real estate, and dependability made this process so simple. They also staged our home, which was incredible! Every time we had a question they were quick to help! They value their clients SO MUCH! Thank you, Jessica and Brett, for an incredible process! If you are looking for an exceptional real estate agent then look no further...you have to work with Jessica and Brett Berchtold!

Fantastic experience: We have the added joy to not only know this great, family company but to be able to work with them professionally. You talk to Jess for even a moment and you can't help but see her passion & drive to serve her clients. She cares period. That is not something you find everyday. We are honored to be able to work with her and highly encourage people to see the difference with Jess and Co.

Fantastic experience: Jess is very knowledgeable and always answers my questions quickly and accurately.

Fantastic experience: Hard-working team!