Walters Management Carlsbad

Fantastic experience: Walters Management is responsive to resident inquiries and concerns.

Fantastic experience: Verinice is amazing. Organized, helpful, always a positive attitude and incredibly professional. Thank you for being such a positive presence in our community!

Fantastic experience: Veranice is a big part of what makes our community experience and our Bressi events so great. We appreciate her and her dedication to making our family-oriented experiences so great.

Fantastic experience: Awesome Easter celebration in Bressi. V did such a great job organizing everything

Fantastic experience: Veranice is amazing!! We want her to stay at Bressi Ranch! Such a fun Easter event!!

Fantastic experience: Giving 5 stars for the quick response from their Account Services. They were quick to resolve access to the portal.

Fantastic experience: Vernanice has been so great as HOA at Bressi Ranch . She’s attentive to anything that comes up in our group when we’re using the clubhouse.

Fantastic experience: Just a note to say that Veranice is an amazing HOA director at Bressi Ranch ! And I am always impressed with how kind and patient she is whatever the problem!! Shout out to V!

Fantastic experience: Veranice, the HOA Director does an amazing job. She is so easy to get along with, is kind and helpful and is good for the Bressi Ranch community. We would love to keep her!

Fantastic experience: Veranice is a great HOA director. We love seeing her bright smiling face every week at the clubhouse. We hope she will continue serving our Bress Ranch community.

Fantastic experience: Veranice (Vee) is very attentive to all our needs and very knowledgeable about everything Bressi Ranch.

Fantastic experience: I would like to give Veranice Berry the highest compliment. She is the best director we have had here in Bressi. She is so organized and creative and really cares about pieces community.

Fantastic experience: The Management team with Amanda and Steve is top notch. We work with quite a few managers and Management companies and the two of them stand out. My whole team and I are very impressed. There are times we can’t get a call back the same day, cars stay parked and block paving and clients pay more, work ceases because unforeseen issues can’t be discussed in a prompt manner, etc. They both responded instantly, handled the issues with care, kept things moving, reduced additional cost to the community, and showed true pride and passion for what they do. The whole process with Steve leading up to the project, including the questions, the research, the pre-con meeting with the Board, etc are what set our project with one of their communities up for success. Truly unparalleled service. I have also worked with Claudia, Lori and Kyle quite a bit and both have been great. The team is great!

Negative experience: Dear RealManage Team, Let me start by congratulating you—our community has now had three HOA management companies, and somehow you’ve managed to keep the tradition of disappointment alive. We were hoping for something different, but clearly, that was too much to ask. Recently, I’ve had the pleasure of dealing with your parking enforcement circus. And when I say “circus,” I mean no one—and I do mean no one—is actually vetting how this operation works. The result? Unwarranted parking fees that seem to appear out of thin air. Today, I received an email from Cristal Murtha, who apparently moonlights as a detective, informing me what vehicles I “own.” Her assumption (or the HOA’s assumption) is that if a car is seen in my garage and I drive it, that magically equals ownership. Fascinating logic. To make things even more absurd, you’ve decided to play law enforcement by claiming that if a vehicle doesn’t display a “proper” license plate, it cannot be identified. Newsflash: in some states—like mine—temporary plates aren’t even a thing. We get a temporary operating permit displayed on the windshield. But because that’s not “standard” in your world, you’ve apparently given parking enforcement free rein to issue warnings and fines as they please. RealManage, like every other property management company we’ve had, seems to forget that homeowners actually live here and deserve representation. Instead, you treat us like unwelcome guests in our own community. If this is your idea of service, I’d hate to see what negligence looks like.

Fantastic experience: Jackie Jimenez has been a great asset to Rancho Carrillo HOA. She is always cheerful, friendly, courteous. She is competent and efficient in carrying out her duties.

Fantastic experience: Therese was very helpful and fast response times.

Fantastic experience: I have never had a problem with the office.

Fantastic experience: I have lived in Rancho Carrillo in Carlsbad for 21 years. Walters took over management some years back. The previous management company was a nightmare to deal with. Walters and especially Matt Mc Cann, who handles our subdivision have been absolutely great to deal with. Matt is very responsive and reliable. He gets things done!

Fantastic experience: The team at Walters Management here at Rancho Carillo have been nothing short of fantastic. I wanted to especially highlight Jackie the manager locally who has always gone above and beyond to help with every service request and has been phenomenally supportive since we moved into this community. It’s people like herself that make living in a community enjoyable and I truly thank her for everything. She has done so much to make this a great place to live.

Fantastic experience: How does Rancho Carrillo get to be an even better HOA, they hire Matt. Great job Jackie, you are such a great leader. What a gentlemen and such a nice person, Matt helped me install the pool access app and his service was amazing. Jackie was able to help answer a few MAC questions as well. Thanks you both. You two really help make this such an amazing place to live.

Fantastic experience: I would like to take a moment to recognize Jackie, our exceptional HOA community manager. She truly stands out as a caring, kind, and intelligent individual who has made a significant impact on our community of over 1500 homes. Jackie has an impressive ability to remember nearly every home, resident and their unique needs, which fosters a strong sense of connection among us all. Her wealth of knowledge and deep understanding of our community’s history is invaluable, making her a fantastic resource for both newcomers and longtime residents. We are fortunate to have her guiding our neighborhood!

Fantastic experience: The La Costa Greens Management team is first class. We hosted my wife’s 39th birthday at the Presideo and the management team went above and beyond to make sure the event went smoothly. Thanks team and a special shoutout to Loren

Negative experience: The absolute worst company at taking care of property issues. I have rats in my attic from overgrown palm trees, I cant get to my door because of overgrown vegetation. DO NOT USE THIS COMPANY!! Im sorry I cant give 0 stars.

Fantastic experience: I been working with Walters Management and Jacqueline Jaminez from Rancho Carillo for at least 10 years and she's been a pleasure to work with. She's very involved in her HOA and very responsive on emails/calls.

Fantastic experience: This is specifically for the Rancho Carrillo Community HOA team. Jackie Jimenez is our local on-site community manager. Her knowledge of our community neighborhoods,, our CC&R’s, and master architectural committee guidelines, She is truly the best in the business. Having worked in real estate and working with many communities, Jackie is Top of her class. Her professionalism, knowledge and community support sets the bar high for all other community managers. Thank you, Jackie for all that you do to make Rancho Carrillo a wonderful place to live!!!

Fantastic experience: Our rep Jackie Jimenez has always been there for us. I used to be a Delegate and she seemed to bend over backwards to help. And of course even not as a Delegate she’s always so helpful to everyone.

Fantastic experience: Our Rancho Carrillo development works with Jacqueline Jimenez who is above and beyond anything you could want in an HOA manager. She is extremely knowledgeable, professional, upbeat, always smiling and will help you with anything needed. We would be lost without her as a community.

Fantastic experience: Always helpful Very clean grounds

Fantastic experience: The La Costa Greens management team is amazing. Always professional and helpful

Fantastic experience: Fast response.........

Fantastic experience: I have been on the Venanzo HOA board for 10 years. I have enjoyed working with Walters Management team. They are very professional and knowledgeable, provide outstanding service to our HOA. All the community managers have been well trained and professional as well. Kyle Black, our current manger is doing an outstanding job! He keeps the board informed on all issues pertaining to the Venzano board. He is very knowledgeable on issues pertaining to our community. He provides us with the expertise necessary to resolve problems and disputes which arise in our community. John Hensley,, President, Venzano board.

Negative experience: Working with Walters is pure frustration. After repeated requests to fix a ground leak eroding my backyard, they chose to procrastinate and deny a problem exists. If you want arrogance, and stalling they're the ones for you. Otherwise avoid this one star minus company,

Fantastic experience: Louie and Alex were a pleasure to work with. They were responsive, professional and pleasant even when challenging issues arose. Walters is well represented by these two employees. Please thank them for their work on my behalf.

Fantastic experience: Great experience working with Louie and his team. Professional, friendly and very quick to respond. Looking forward to working with them again!

Fantastic experience: We have worked with Walters Management on a couple of painting and construction projects throughout Southern California, and our experience working with them has been incredible. For example, I worked with a manager in the Carlsbad office named Louie; his attentiveness to communication during the bidding process was an enormous help. It streamlined the bidding process, and we were able to make adjustments to the scope of work in real time, which benefited the proposal turnaround time for the community. Also, the Carlsbad office Director, Claudia, was extremely knowledgeable with over 20 years of experience in the HOA sector and was extremely helpful during the entire process. We look forward to working with their office more in the future, and highly recommend this HOA management office for community management. Cheers

Fantastic experience: Louie is an amazing manager and incredibly professional in all he does.

Positive experience: Mgmt team is a pleasure to work with and their responses to our requests have been very professional and timely.

Fantastic experience: Super helpful and always a pleasure to work with. Quick, knowledgeable, and genuinely kind – thank you!

Fantastic experience: Our management team is responsive, attentive, and genuinely receptive to our community’s needs. They’re always willing to listen and work toward solutions in a positive, supportive way. Una is especially helpful as she is quick to respond, always friendly, and provides outstanding customer service. I truly appreciate the support and professionalism they bring to our neighborhood.

Fantastic experience: Ima is great. She’s very conscientious and helps us in every way possible

Fantastic experience: There was a very quick response to our home approvement application.

Fantastic experience: It was nice to meet our new Community Manager, Danielle Lizardi. We enjoy continuing to work with her assistant Jessica Hamilton.

Negative experience: Over an 8-year period, Walters Management has been the property managers for Old Creek Ranch. I have rarely encountered people of such arrogance and incompetence in my life. They have absolutely no regard for your well-being as a customer who pays their salaries. It's no wonder that this group will shortly be terminated by our community.

Fantastic experience: Very attentive, thorough and pleasant.

Negative experience: Rates have increased steadily after HOA switched to this company. (Did not increase under last company in all the time I lived here). Slow to no response on issues. Even with a response that someone will “look at it and investigate” there is no follow up or resolution of issues.

Fantastic experience: Barbara Day and her assistant Kirstie were always helpful and prompt in attending to agenda matters.

Fantastic experience: Walters Management is the most efficient and conscientiously run HOA that I have encountered. Many thanks.

Fantastic experience: They have always been responsive to our needs and concerns in our community in Vista.

Fantastic experience: Met all expectations in professionalism, and helpfulness.

Fantastic experience: The ladies at the SEH office are so nice to deal with. Had a project I wanted to start and needed assistance with the paperwork. The gals were patient and helpful. Thanks for being so nice!!

Fantastic experience: Fast execution of my request for paint approval. Very helpful to me.

Fantastic experience: Veranice was courteous, helpful, and quick to respond. Great customer service!

Positive experience: A little difficult to get answers in a timely manner, but in the end they were able to answer my questions.

Negative experience: As far as HOAs go they are one of the worst I've dealt with. Very quick to enforce the dumbest rules but they drag their feet on repairs they need to make and it always seems they go for the cheapest option despite how much they charge residents of their community. They are unresponsive when you reach out, emails go ignored, they never answer, you can leave a message but they don't call back. It's taken literal days to finally get through to someone before and then the answer is useless.

Negative experience: Incompetent. Unreliable. Slow. Especially Angela. If you have any problems or need advice. Good Luck, you'll be waiting.

Fantastic experience: excellent and supportive interaction with property manager

Fantastic experience: We have had the distinct pleasure of working with Nika Richardson as questions, concerns and HOA needs arise. She is ALWAYS gracious, helpful and dedicated to helping work through any issues and concerns. We are grateful for her!

Negative experience: They do not pay invoices in a timely manner. Update - I reached out for information on a payment and still nothing. Made contact with Emily and there is no more info then when I started. Very frustrating!! Please help to end this situation.

Negative experience: Poor communication and service, feel like they are king and treating residence like peasants.

Negative experience: My experience with Walters is not good. I would never move into an area managed by them again. They do a good job of sending out bills cashing your check. That they do with efficiency.

Fantastic experience: Always gets back to me quickly with the info I need.

Fantastic experience: I'm really impressed with Walters Management. We recently moved to the area and have felt so welcomed by the management team. I'm also very impressed at the social events that are put on for the homeowners at no additional cost. It really gives the homeowners a sense of belonging! Love it here and working with Walters Management

Positive experience: We have been in the neighborhood since 2010 without any issues with this HOA. Very organized and received timely responses with all communications. We used to love the community events such as the Bingo, Yoga and all the Holiday events. Hope these events can resume again soon!

Fantastic experience: I have always had a good experience with the Walters staff. Super helpful!

Positive experience: The few times I reached out to them over the years, they have answered my questions promptly.

Positive experience: They are responsive and listen to requests. They are not flexible and are very stringent with rules. They provide feedback professionally even if it is not the result you were hoping for

Fantastic experience: I have lived in 2 communities with Walters Mgmt. They continue to be top notch and professional as the years go on. No matter the issue, I can call Walter's and feel my voice or concern is heard. I would highly recommend using them for your needs.

Fantastic experience: Very responsive to our neighborhood.

Fantastic experience: The company has done a great job in our community keeping it clean and safe!

Fantastic experience: We have had no problems with Walters Management. They manage the HOA I live in and they are always responsive and do a great job

Fantastic experience: I know people hate HOA’s but I can say Walters is in a class above the rest. When I had water damage inside my house they made it so simple to get everything fixed. My insurance company actually said to me they were the best HOA they have dealt with in a long time and recommended I buy them a gift. For that I would recommend them for any of your HOA management needs.

Fantastic experience: Responsive and timely with approving architectural changes for our pool construction project both pre and post construction!

Positive experience: Walters Management takes care of its homeowners and community members with professionalism and excellent customer service. Thank you for making the San Elijo community a wonderful place to live.

Fantastic experience: My husband and I have lived at Saratoga West for many years and have worked with Lisa Isaacson from Walter's Management. She has been considerate of our requests and we have been very happy with our experiences working with Walter's Management.

Fantastic experience: Always professional and quick to resolve issues.

Positive experience: Walters Management has been extremely responsive and informative with any questions and requests that I have submitted. I appreciate that they take the time to look into inquiries in a prompt time period.

Fantastic experience: This is quite a nice and peaceful community. I like it very much. Especially I enjoy hiking. Have you seen the views of the whole community at night? Yes, I have. Absolutely amazing!!!

Fantastic experience: The group is very responsive with any request.

Fantastic experience: I have found Walters Management to be quick in responding to my questions and concerns. They are polite with their requests to the community and I appreciate their positive professionalism.

Fantastic experience: Very responsive and easy to work with for our HOA needs.

Fantastic experience: Professional company with am interface that is super user friendly. I've been working with them for the past 2 years and have never had any major issues.

Positive experience: A solid management company as a whole. Vendors get paid, community issues get dealt with, and for the most part they follow procedures set by the board

Fantastic experience: Well taken care of property

Fantastic experience: My family and I genuinely love living in Horsetheif Canyon! As it is managed by Walters management I can first hand attest to how well kept and organized the community is. We appreciate the quick responses to any questions we have and how friendly all the staff are. Recommend it here 100%

Fantastic experience: Walters Management has been very responsive and professional in all activities within our HOA. From parking stickers to information on approving solar installation at our house Walters Management has been very nice to my family and on point in responding in a timely manner.

Fantastic experience: My husband and I have lived in the area for nearly 20 years. Walter’s has been a great management company to work with. They are responsive and helpful, guiding us through exterior updates and improvements, which keeps the neighborhood sparkling and a very desirable location to live.

Positive experience: The management team has always responded to my request in a positive manager.

Fantastic experience: I've always had a great experience when contacting Walters Management. You never know what you'll get in an HOA management company, but Walters does a great job.

Fantastic experience: I want to say that Mariela the manager is always very helpful and always ready to help. company looks better because a person like MARIELA

Fantastic experience: Always always our favorite Italian dining restaurant, it's very affordable and very healthy we love the food here, cocktails are high end and very affordable

Negative experience: If you like having your car towed from your home this is the company for you! Been calling them for over a year now with zero progress.

Negative experience: I just moved in to the Valencia neighborhood 6 days ago, and every single day since, with the exception of the holiday on Monday, I have called and left a detailed message on the HOA is answering machine regarding the registration of my car to this neighborhood. I own the property, I don’t rent, and they had the audacity to tow me in front of my own home after 11 hours on the property! I’m writing this as a way to also get their attention, seeing as I have still not received a phone call or email back. Believe me, towing fees are cheap, compared to the hell I will put them through if they do not respond to me.

Negative experience: A HOA violation for my kid's basketball hoop on my driveway during a PANDEMIC and STAY-AT-HOME order. Need I say more? Never hire this company for your community association.

Negative experience: Terrible Company full of Terrible people doing a Terrible job.

Fantastic experience: Customer service was great for me!! I’ve never had a bad experience with Walters Management’s customer service.

Fantastic experience: Our onsite manager Jacqueline Jimenez and assistance Valentina Adams are the best managers we could possibly have for our HOA. These ladies strive to accommodate the high demands from residents, meet the demands for the Homeowners Board of Directors, and comply with the demands from Walters Management Corp. Well, it is my opinion they have accomplished their goals. I am a 16 year resident of our community. They are nothing short of professional, cordial, kind, inviting, welcoming, supportive, and encouraging. They are helpful. If you have experienced something less, remember they are only human, not Super Gods, and have a mountain of work to handle. Be patient with them. Thank you Walter Management for providing these wonderful ladies to work for and with us.

Negative experience: Walters Management in collusion with the Board of Rancho Montecito HOA is spinning a very biased and prejudicial Addendum with an increased fine schedule that applies mostly to Landlords. Kyle Kruger Flat out LIED to me in writing, telling me the increased fine schedule only applies to short term rentals. When questioned where in the Addendum does it state that? NO RESPONSE. $ 500 1st Violoation/1,000 2nd Violation/1,500 3rd Violation/$ 50 Per Day thereafter...applies to violations of ALL RENTAL/LEASE Agreements...Folks, this can be applied if as a landlord you don't submit benign information to the HOA, such as the personal RELATIONSHIPS within the household or LICENSE PLATE NUMBERS of your tenants!! They are trying to spin this addendum by saying it mainly applies to BNB's--FALSE. This Addendum has far reaching implications and will affect ALL homeowners-NOT just those who choose to rent their home to others. It will increase Rancho Montecito's Dues and deter renters and homebuyers.

Negative experience: I have been trying to get a key cut for the restrooms in the pool area of the condo complex I live in. I've called a few times but have never been able to get a hold of a live person. Each time I'm sent to a voicemail, leave a message and never get a call back. I also sent an email last week and still there's just radio silence.... Unbelievably poor customer service. My wife was at first upset with me, thinking I was making excuses, that was until she saw all the multitude of poor reviews both here on google and on yelp as well

Negative experience: This is the absolute worst HOA I have ever seen. Vindictive, petty and works in their own interest, not in the interest of the residents. They fail to fix & maintain the community, illegally overwater the plants, raise dues without offering anything in return (which is not allowed by bylaws). The HOA board is an absolute joke and should quite frankly be ashamed of themselves.

Negative experience: I have been trying to get assistance in ordering documents since Tuesday and the girl at the office is very rude. I left 2 msgs for Jennifer ohayda and she never called me back. she is going to cost me money now in fines because she is not or Jessica willing to help me. it is now Friday and we have some of the documents but not the really important ones. Ithe ordering system is not allowing me to place an order, so what am I to do? can I charge the hoa because I have been asking for assistance most all week and now I will miss my filing deadline?