FirstService Residential Vero Beach
FirstService Residential is simplifying property management. Its hospitality-minded teams serve residential communities across the United States and Canada. The organization partners with boards, owners, and developers to enhance the value of every property and the life of every resident.
Leveraging unique expertise and scale, FirstService serves its clients with proven solutions and a service-first philosophy. Residents can count on 24/7 customer care and tailored lifestyle programming, amenity activation, and technology for their community’s specific needs. Market-leading programs with FirstService Financial and FirstService Energy deliver additional levels of support.
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: (closed)
FirstService Residential Vero Beach: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,9 out of 5 from 61 reviews
Fantastic experience: Ted was very respectful and helpful with our transition to the community.
Fantastic experience: Helped investigate capital contribution error and refund amount overpaid
Hi John, thank you for the recognition, we appreciate your kind words. As North America’s property management leader, FirstService Residential aims high to provide consistent professionalism to our communities.
Fantastic experience: I would like recognize one of your employees Kimberly Gray. Never has there been a time where she was too busy to offer whatever assistance was warranted. She is an asset to your firm as a wonderful employee. Jay Neuman
This review made our day! Thank you for recognizing Kimberly's hard work. We strive to be genuinely helpful and build great relationships in our communities. The FirstService Residential team is dedicated to taking care of our residents by delivering exceptional service and solutions to the communities we manage.
Fantastic experience: Mr Ted Matthews’s provided excellent customer service and helped me resolve my issue in a quick and professional manner.
This review made our day, Canieria! Thank you for recognizing Ted Matthews’s hard work. We strive to be genuinely helpful and build great relationships in our communities. The FirstService Residential team is dedicated to taking care of our residents by delivering exceptional service and solutions to the communities we manage.
Fantastic experience: First Service Residential staff at Ocean Village -- Gabriella, Holly, and especially Dominique-- worked diligently to get our stubborn gate transponder to work over several days. They were professional, cheerful, and extremely helpful throughout. First rate customer service all around!
Hello, Kristin. Thank you for the shout out! FirstService Residential strives to provide exceptional customer experiences and satisfaction, and your review reaffirms the hard work we put in. We are lucky to have you as a member of our community.
Fantastic experience: Kim Gray has always been responsive to any questions I had and she is professional and friendly. Great asset to First Service Residential Vero Beach.
Hello, Sandra. Thank you for the shout out! FirstService Residential strives to provide exceptional customer experiences and satisfaction, and your review reaffirms the hard work we put in. We are lucky to have you as a member of our community.
Negative experience: The property management team at Seaquay is adequate, but basically a figurehead. We have difficulties with their financial branch in that we have multiple assessments plus regular HOA's and are supposed to send payment coupons and don't. We send the checks appropriately labeled with unit number and account and they continue to send a late fee payment. We have submitted repair forms for exterior door repair, outdoor porch light repair (never altered from original installation) and outdoor electrical receptacle repair and were denied stating they were our responsibility. When we hired an electrician he wouldn't touch them because the outside is a community responsibility. We deal with another First Residential branch at a property in Maitland, FL and they are far more efficient and responsive
Hi Beth, thank you for sharing your feedback and bringing this issue to our attention. We are always committed to our residents, association board members, and communities. Feel free to reach out to us with your name and the name of your community to address any issues or questions you may have at [email protected]. Thank you!
Fantastic experience: Sylvia and Kim were very pleasant during the delivery we made today. They made everything simple and easy for us and it was greatly appreciated
This review made our day, Jordan! Thank you for recognizing Sylvia and Kim's hard work. We strive to build great relationships in our communities, and in doing so, be genuinely helpful. The FirstService Residential team is dedicated to taking care of our residents by delivering exceptional service and solutions to the communities we manage.
Fantastic experience: Kim Gray is very helpful . She is friendly and pleasant. She handles all situations in a professional and extremely competent manner ! She is loved by the residents of the Lakes at Waterway Village Don and Miriam Iskra
This review made our day, Donal! Thank you for recognizing Kim's hard work. We strive to build great relationships in our communities, and in doing so, be genuinely helpful. The FirstService Residential team is dedicated to taking care of our residents by delivering exceptional service and solutions to the communities we manage.
Fantastic experience: Worked with Maria Mignone at Seaquay. There are always lots of moving parts at Seaquay. Maria keeps it all humming by being efficient, capable and a pleasure to work with.
Hi Christopher, thank you for the recognition, we appreciate your kind words. As North America’s property management leader, FirstService Residential aims high to provide consistent professionalism to our communities.
Fantastic experience: I would like to recognize Marc Bellamy for his exceptional work at Ocean Village with our maintenance team. Marc consistently goes above and beyond, taking on difficult tasks that others, understandably, avoid and always with a positive attitude. He is unfailingly polite, friendly and respectful. His professionalism reflects greatly on your team. Marc is truly an asset to First Service Residential.
This review made our day, Sally! Thank you for recognizing Marc's hard work. We strive to be genuinely helpful and build great relationships in our communities. The FirstService Residential team is dedicated to taking care of our residents by delivering exceptional service and solutions to the communities we manage.
Fantastic experience: Emily Cipriano is the best. So easy to work with
Hi Thomas, thank you for the recognition, we appreciate your kind words. As North America’s property management leader, FirstService Residential aims high to provide consistent professionalism to our managed properties.
Fantastic experience: I would like to thank the Rec Office, Marie Montano & Emily Cipriano for all their patience and service this past season. They were either short staffed or training a good part of the season. They set up and/or take down for all or most all events, check on pool seating, rent equipment handle all the walk-ins and phone requests, plan events, tech support to name just a small portion of their jobs. The new hire, Mike Talbot, is super friendly, will handle whatever he is asked with a big smile and seems to be cstchibg on very quickly!. Great addition to the Rec office team that are here 7 days a week with a few Holidays off unlike Maintenance and Admin Office. Welcome to the Team Mike and TY all for a job well done!
Hello, Paulette. Thank you for the shout out! FirstService Residential strives to provide exceptional customer experiences and satisfaction, and your review reaffirms the hard work we put in. We are lucky to have you as a member of our community.
Fantastic experience: Ocean Village Golf Course is exceptional because of Beth Cecil and her amazing staff. They all are professional, friendly, and very accommodating. The course is impeccably maintained by Sean and one employee (Holly) who has 34 years of service. More than 5 Stars!!!!
This review made our day, Helen! Thank you for recognizing Beth's hard work. We strive to build great relationships in our communities, and in doing so, be genuinely helpful. The FirstService Residential team is dedicated to taking care of our residents by delivering exceptional service and solutions to the communities we manage.
Fantastic experience: Brian Coombs has been an extraordinary staff member here in Ocean Village. He goes above and beyond to keep our community looking and running beautifully. And as a senior single senior woman, Brian is very helpful and friendly.
This review made our day, Patti! Thank you for recognizing Brian's hard work. We strive to build great relationships in our communities, and in doing so, be genuinely helpful. The FirstService Residential team is dedicated to taking care of our residents by delivering exceptional service and solutions to the communities we manage.
Fantastic experience: Always a pleasure dealing with Maria Mignone. Resourceful, pleasant, and professional. We're lucky to have her here at Seaquay.
hank you for recognizing Maria's hard work. We strive to be genuinely helpful and build great relationships in our communities. The FirstService Residential team is dedicated to taking care of our residents by delivering exceptional service and solutions to the communities we manage.
Fantastic experience: Beth Cecil and Bob Page are exceptional when it comes to arranging your golf activities at Ocean Village.
Hello Timothy, thank you for the shout out! FirstService Residential strives to provide exceptional customer experience and satisfaction every day, and your review reaffirms the hard work we put in. We are lucky to have customers like you.
Fantastic experience: My favorite golf course ever…Ocean Village golf in Ft Pierce Florida. Superbly run by Beth Cecil and all the staff in the golf shack, Bob Page, Linda, Judy and John are incredible. The maintenance team run by Sean G all take painstakingly great care of our course and they all deserve a shout out! Thank you Ocean Village Golf!
Hello, Terri. Thank you for the shout out! FirstService Residential strives to provide exceptional customer experiences and satisfaction, and your review reaffirms the hard work we put in. We are lucky to have you as a member of our community.
Fantastic experience: Emily is super helpful & kind for the 20 yrs we have been coming. Appreciate her. Karen Gray
This review made our day, Karen! Thank you for recognizing Emily's hard work. We strive to be genuinely helpful and build great relationships in our communities. The FirstService Residential team is dedicated to taking care of our residents by delivering exceptional service and solutions to the communities we manage.
Fantastic experience: Maria Mignone Extremely knowledgeable, courteous, and highly efficient
Hello, Robert. Thank you for the shout out! FirstService Residential strives to provide exceptional customer experiences and satisfaction, and your review reaffirms the hard work we put in. We are lucky to have you as a member of our community.
Fantastic experience: Ariel is highly responsive and works tirelessly to keep Coral Gardens looking wonderful. Keep up the great work!
This review made our day, Matthew! Thank you for recognizing Ariel's hard work. We strive to be genuinely helpful and build great relationships in our communities. The FirstService Residential team is dedicated to taking care of our residents by delivering exceptional service and solutions to the communities we manage.
Fantastic experience: Our condo association is professionally run and maintained. I always appreciate dealing with Kim Doyle (onsite property manager of our condo association). She's very professional and concerned about the residents of our community. She helps to make our community a better place to live and ensures the standards of the association are upheld in a professional and considerate manner.
This review made our day, Denise! Thank you for recognizing Kim’s hard work. We strive to build great relationships in our communities, and in doing so, be genuinely helpful. The FirstService Residential team is dedicated to taking care of our residents by delivering exceptional service and solutions to the communities we manage.
Fantastic experience: Amy Pimentel was so helpful. 5 gold stars for her
Hello Michael, thank you for the shout out! FirstService Residential strives to provide exceptional customer experience and satisfaction every day, and your review reaffirms the hard work we put in. We are lucky to have customers like you.
Fantastic experience: Review for Ariel Portunato, LCAM – Community Association Manager I would like to share my personal experience with Ariel Portunato as our Community Association Manager. In my time living in this community, Ariel has consistently been professional, responsive, and genuinely helpful. On several occasions, he has taken the time to assist me with practical matters — from helping resolve a garage issue quickly to guiding me through small maintenance concerns. What stands out most is his willingness to treat residents with respect and patience. During a particularly difficult time in my transition into the community, he was kind, clear, and supportive. That kind of steady professionalism makes a real difference. In my experience, Ariel conducts himself with integrity and care for the residents he serves. — Flora McDonald
This review made our day, Flora! Thank you for recognizing Ariel's hard work. We strive to be genuinely helpful and build great relationships in our communities. The FirstService Residential team is dedicated to taking care of our residents by delivering exceptional service and solutions to the communities we manage.
Fantastic experience: I asked Kim for assistance on a security issue today. She was very helpful working with me to locate some security camera materials. She took time out of her busy day to stop everything and assist me with my issues.
Hello, William. Thank you for the shout out! FirstService Residential strives to provide exceptional customer experiences and satisfaction, and your review reaffirms the hard work we put in. We are lucky to have you as a member of our community.
Fantastic experience: Sylvia and Kim helped me fill out ARC forms on the portal. Without their help it would never have been completed. Navigating it on a MacBook Air was difficult. They problem solved and figured out how to submit.
This review made our day, Karen! Thank you for recognizing Sylvia and Kim's hard work. We strive to be genuinely helpful and build great relationships in our communities. The FirstService Residential team is dedicated to taking care of our residents by delivering exceptional service and solutions to the communities we manage.
Fantastic experience: Georgia Raines at the Sand Dollar Shores office on S. Hutchinson Island is the epitome of professionalism. Upon entering the office or on the phone, one is first given a warm, friendly greeting, and then she listens intently to you. She is extremely knowledgeable and responds in a timely fashion. First Service should also use her as a role model for all other employers to emulate.
Hi Donald, thank you for the recognition, we appreciate your kind words. As North America’s property management leader, FirstService Residential aims high to provide consistent professionalism to our communities.
Fantastic experience: This five star review goes out to Ariel Portunado. He is the manager at Coral Gardens of Melbourne where his positive impact is clearly evident in many community aspects. The grounds, buildings and facilities are excellently maintained. The community is safe with little to no crime. These improvements have been made with Ariel exercising fiscal responsibility when it comes to our HOA fees. He is an excellent communicator and has always been responsive and effective in addressing our concerns. We are very fortunate in having Ariel at our location.
This review made our day, Alan! Thank you for recognizing Ariel's hard work. We strive to be genuinely helpful and build great relationships in our communities. The FirstService Residential team is dedicated to taking care of our residents by delivering exceptional service and solutions to the communities we manage.
Fantastic experience: Kim does an excellent job as our CAM, keeps the residents well informed and makes my job as board President much easier. Very detail oriented and great personality. Very happy to have her here at Woodside.
This review made our day, Larry! Thank you for recognizing Kim's hard work. We strive to be genuinely helpful and build great relationships in our communities. The FirstService Residential team is dedicated to taking care of our residents by delivering exceptional service and solutions to the communities we manage.
Fantastic experience: Marc Bellamy at Ocean Village does a superb job of making our pool area look great. He is diligent and consistent and appreciated for his efforts!
Hello, Linda. Thank you for the shout out! FirstService Residential strives to provide exceptional customer experiences and satisfaction, and your review reaffirms the hard work we put in. We are lucky to have you as a member of our community.
Fantastic experience: Danielle Flowers works in the office of our community. She is always pleasant and happy to help with any issues or questions you may have. Although she is the Assistant Manager of our community, I prefer dealing directly with her rather than the Office Manager.
This review made our day, Jean! Thank you for recognizing Danielle's hard work. We strive to be genuinely helpful and build great relationships in our communities. The FirstService Residential team is dedicated to taking care of our residents by delivering exceptional service and solutions to the communities we manage.
Fantastic experience: Melissa has done a great job for Vista Plantation. I would give her a 10 out of 10.
This review made our day, Daniel! Thank you for recognizing Melissa's hard work. We strive to be genuinely helpful and build great relationships in our communities. The FirstService Residential team is dedicated to taking care of our residents by delivering exceptional service and solutions to the communities we manage.
Fantastic experience: Vista Plantation has partnered with FSR for a number of years. We are fortunate to have an outstanding CAM, Melissa Piotter, who consistently goes above and beyond. Melissa is highly respected by our entire Board of Directors. Our management office is known for being knowledgeable as well as efficient, providing outstanding service to our residents.
Hi Joan Mason. Thank you for the recognition; we appreciate your kind words. FirstService Residential aims high to provide consistent professionalism to the boards we serve and every resident living in the communities we manage.
Fantastic experience: Working with Emily Cipriano has been wonderful! She helped me solve a problem with kindness and concern. She is a huge asset to Ocean Village!
This review made our day! Thank you for recognizing Emily’s hard work. We strive to build great relationships in our communities, and in doing so, be genuinely helpful. The FirstService Residential team is dedicated to taking care of our residents by delivering exceptional service and solutions to the communities we manage.
Fantastic experience: I think the HOA mgr Tom Lund from First Service Residential is a great mgr! He is always helpful, friendly & does a great job handling all residents' issues. He always makes time to do the best job he can! I know LWV is lucky to have him as our HOA mgr! Thank you Tom for all you do!
This review made our day, Linda! Thank you for recognizing Tom’s hard work. We strive to build great relationships in our communities, and in doing so, be genuinely helpful. The FirstService Residential team is dedicated to taking care of our residents by delivering exceptional service and solutions to the communities we manage.
Fantastic experience: Sylvia Woolcock is a breath of fresh air to Harbour isle east. She runs an awesome office with grace and professionalism. Every one who comes in to the office is treated the same no matter who they are. Know one person gets special treatment.Harbor isle east is now moving in a positive direction that has been needed for such a long long long time. THANK YOU SYLVIA.
This review made our day, Richard! Thank you for recognizing Sylvia's hard work. We strive to be genuinely helpful and build great relationships in our communities. The FirstService Residential team is dedicated to taking care of our residents by delivering exceptional service and solutions to the communities we manage.
Fantastic experience: Thanks again Amy Cavasinni for ALL your help in our community of Garden Grove. Always looking out for our best results as community and individuals.
Hi, thank you for the recognition, we appreciate your kind words. As North America’s property management leader, FirstService Residential aims high to provide consistent professionalism to our communities.
Fantastic experience: Kim is a very professional and dedicated person. She is someone that First Services should be proud of. She has helped us so much. We were really in a hard place e when she came. But she worked through it, and we are all very happy to have her. So proud that she is now a CAM. Congratulations are in order. This was hard to do and do her daily work also. Hats off to Kim
This review made our day, Janet! Thank you for recognizing Kim’s hard work. We strive to be genuinely helpful and build great relationships in our communities. The FirstService Residential team is dedicated to taking care of our residents by delivering exceptional service and solutions to the communities we manage.
Fantastic experience: We have recently moved to Lakes of Waterways. We have been to the HOA office numerous times as we have navigated being new owners. We have had excellent service from Kim Gray. She has been attentive, kind and courteous to our many questions. The association is fortunate to have such an outstanding employee. She is a true asset, and we highly recommend her expertise to our neighbors.
This review made our day, James! Thank you for recognizing Kim's hard work. We strive to build great relationships in our communities, and in doing so, be genuinely helpful. The FirstService Residential team is dedicated to taking care of our residents by delivering exceptional service and solutions to the communities we manage.
Fantastic experience: I have been to the HOA office dozens of times in the Lakes of Waterways Village and have always had excellent service from Kim Gray. Excellent service each time without complaint. Listens intently and always takes care of whatever problem I bring her. Highly recommend her to everyone in the lakes to take advantage of a superior ascent.
This review made our day, Richard! Thank you for recognizing Kim's hard work. We strive to build great relationships in our communities, and in doing so, be genuinely helpful. The FirstService Residential team is dedicated to taking care of our residents by delivering exceptional service and solutions to the communities we manage.
Fantastic experience: I attended s craft fair on Saturday at Ocean Village in the beautiful community center. Maria Montano set up the room very nice. Area where fair was held was roomy and the customers were able to visit or shop or do both.
Hello, Linda. Thank you for the shout out! FirstService Residential strives to provide exceptional customer experience and satisfaction every day, and your review reaffirms the hard work we put in. We are lucky to have customers like you.
Fantastic experience: Marie Montano helped make it an enjoyable experience at Ocean Village craft fair. She was very accommodating, friendly and helpful.
This review made our day, Mary Ann! Thank you for recognizing Marie's hard work. We strive to build great relationships in our communities, and in doing so, be genuinely helpful. The FirstService Residential team is dedicated to taking care of our residents by delivering exceptional service and solutions to the communities we manage.
Fantastic experience: Amy is always welcoming and eager to solve any issue that comes up. She has the answer or will get it quickly. She seems to truly know everyone. When a friend of mine fell entering the vet with her dog, the Vet facility called Amy and arranged for someone to get her car as she and her husband went to the hospital by ambulance and she called me to ask me to get the dog left at at clinic. …..taking care of all loose ends!
This review made our day, JoAnn! Thank you for recognizing Amy's hard work. We strive to build great relationships in our communities, and in doing so, be genuinely helpful. The FirstService Residential team is dedicated to taking care of our residents by delivering exceptional service and solutions to the communities we manage.
Fantastic experience: Marie Montano always finds activities for the residents to do. She is so helpful when visitors come in and goes above and beyond to help them even find things to do in the area!
This review made our day, Cindy! Thank you for recognizing Marie's hard work. We strive to build great relationships in our communities, and in doing so, be genuinely helpful. The FirstService Residential team is dedicated to taking care of our residents by delivering exceptional service and solutions to the communities we manage.
Fantastic experience: Carol At woodside condominiums in Palm Bay Florida deserves a five star rating… She is knowledgeable, professional, and very kind
This review made our day, Mary! Thank you for recognizing Carol's hard work. We strive to build great relationships in our communities, and in doing so, be genuinely helpful. The FirstService Residential team is dedicated to taking care of our residents by delivering exceptional service and solutions to the communities we manage.
Fantastic experience: GREAT PROPERTY MANAGER :)
Hello, Joe Carter. Thank you for the shout out! Working in partnership with your board of directors, FirstService Residential strives to provide an exceptional customer experience every day, and your review reaffirms the hard work we put in. We are lucky to have customers like you.
Fantastic experience: FirstService Residential of Vero Beach have managed our beautiful Seaquay Condominiums for several years. As a full time owner and as a Board member I see first hand the detail of their time and talents. Thank you Mona Bakley, for being our amazingly talented Property Manager (CAM) and Denise Peterson, Charity Gruwell and staff for all you do to make Seaquay an amazing place to call home!!
Hi Jane, thank you for the recognition, we appreciate your kind words. As North America’s property management leader, FirstService Residential aims high to provide consistent professionalism to our communities.
Fantastic experience: Love working with FSR. Enjoy working with Mona Blakely in Vero. She's top notch & easy to deal with. Great team in Vero & West Palm as well.
Hi Zach Chittum. Thank you for the recognition; we appreciate your kind words. FirstService Residential aims high to provide consistent professionalism to the boards we serve and every resident living in the communities we manage.
Fantastic experience: Great Company and one of the best manager to work with is Mona Bakley. very knowledgeable and great communication.
Hello, Lisa Perez. Thank you for the shout out! Working in partnership with your board of directors, FirstService Residential strives to provide an exceptional customer experience every day, and your review reaffirms the hard work we put in. We are lucky to have customers like you.
Fantastic experience: FirstService Residential (Mona Bakley) is professional, prompt and attentive. She has been an absolute pleasure to work with our team. I would highly recommend her to anyone that needs a LCAM. Treasure Coast Best Landscape Inc.
This review made our day, Keith Chisholm! Thank you for recognizing Mona's hard work. We strive to build great relationships in our communities, and in doing so, be genuinely helpful. The FirstService Residential team is dedicated to taking care of our residents by delivering exceptional service and solutions to the communities we manage.
Fantastic experience: Mona Bakley is a great property manager to work with. She wants the best for her customers.
This review made our day, Alan! Thank you for recognizing Mona’s hard work. We strive to build great relationships in our communities, and in doing so, be genuinely helpful. The FirstService Residential team is dedicated to taking care of our residents by delivering exceptional service and solutions to the communities we manage.
Fantastic experience: Mona Blakley is one of the best all-around to work with. Professional and precise. It's great to work with all of FS Residential but she is definitely on the top of the list.
Hello, Anastasia. Thank you for the shout out! FirstService Residential strives to provide exceptional customer experience and satisfaction every day, and your review reaffirms the hard work we put in. We are lucky to have customers like you.
Fantastic experience: Mona Bakley LCAM for Indian Pines Village has helped me get through setting up the budget and guide us through our million dollar roof project. Always quick to respond to my phone and email questions.
This review made our day, Robert! Thank you for recognizing Mona's hard work. Together with your board of directors, the FirstService Residential team is dedicated to taking care of our residents and delivering the exceptional service you deserve.
Fantastic experience: FirstService Residential delivers peace of mind to your community by providing professionals such as LCAM Mona Bakley who go above and beyond to manage your property.
This review made our day, Dawn! Thank you for recognizing Mona's hard work. Together with your board of directors, the FirstService Residential team is dedicated to taking care of our residents and delivering the exceptional service you deserve.
Fantastic experience: Working with them is easy as a HOA board member. Mona Bakley is knowledgeable, helpful and supportive as our HOA board tries to improve our community and plan for the future.
This review made our day, John Opie! Thank you for recognizing Mona's hard work. We strive to build great relationships in our communities, and in doing so, be genuinely helpful. The FirstService Residential team is dedicated to taking care of our residents by delivering exceptional service and solutions to the communities we manage.
Fantastic experience: I had been having issues with my HOA payments. Almost every year they will call me or send me the bills because I did not make payments. I am set up through my bank to make regular payments. My bank statements will show no missing or late payments. This year Melbourne office was under a new manager Ariel Portunato who personally called me and made sure to turn every stone to figure out why their accounting department was having problems. He made sure every thing was resolved and had them correct the info. I really appreciate his help.
Hi Su, thank you for the recognition, we appreciate your kind words. As North America’s property management leader, FirstService Residential aims high to provide consistent professionalism to our communities.
Fantastic experience: I want to congratulate and acknowledge the outstanding staff at Ocean Village under the leadership of FSR Property Manager Maney Gale . She has had made a positive impact on the property since starting in August of 2021. Communications to the residence has improved as well as surrounding herself with hard working staff that work well as a team that has enhanced an already fine community to a new level. Her assistant manager Kim Saucier is as good as they come. She deals with any concerns promptly and effectively . Dominique Harrison is always personable, the friendly voice on the phone or at the front desk to assistant in all things . FSR maintenance leader, Kenton Keltner has been at Ocean Village for a little over a year and he an his maintenance staff have done more to improve the property than what was done by his predecessors in the previous decade. His team consists of Chris Diaz, Freddy Tillman and Mark Bellamy. Always hard at work, they are positive, professional and pay attention to detail . Under the leadership of Mr. Kelton they have made noticeable improvements and truly have made a difference to make Ocean Village a beautiful well-maintained property . If there was a six star ⭐️ they would all deserve that. Can’t imagine a more dedicated professional group working for FSR! We are fortunate.
Hello, Beth. Thank you for the shout out! FirstService Residential strives to provide exceptional customer experience and satisfaction every day, and your review reaffirms the hard work we put in. We are lucky to have customers like you.
Fantastic experience: Under the leadership of Maney Gale our management has improved. Maney and her entire team have improved and are continuing to improve all services at Ocean Village.
This review made our day, Eileen! Thank you for recognizing Maney's hard work. We strive to build great relationships in our communities, and in doing so, be genuinely helpful. The FirstService Residential team is dedicated to taking care of our residents by delivering exceptional service and solutions to the communities we manage.
Fantastic experience: Just a quick thank you to the wonderful staff at Harbour Isle East! Interactions with the property manager(Dawn A.) have been professional while questions/concerns have been promptly addressed/resolved. Thanks for everything that you all do!
This review made our day, Don! Thank you for recognizing Dawn's hard work. We strive to build great relationships in our communities, and in doing so, be genuinely helpful. The FirstService Residential team is dedicated to taking care of our residents by delivering exceptional service and solutions to the communities we manage.
Fantastic experience: Harbour Isle East under the guidance of LCAM Dawn Atwood of FSR, is a beautiful place to live due to excellent management of property and amenities! As a fulltime owner/resident, I happily rate five stars! Love living this island life!
Hi Annette, thank you for the recognition, we appreciate your kind words. As North America’s property management leader, FirstService Residential aims high to provide consistent professionalism to our communities.
Fantastic experience: i cannot speak highly enough about what a great HOA we have in FirstService and, in particular, our manager, Dawn Atwood. Outstanding performance, great positive attitude and just a pleasure to be around. i live in paradise and feel very blessed.
This review made our day, Cynthia! Thank you for recognizing Dawn's hard work. We strive to build great relationships in our communities, and in doing so, be genuinely helpful. The FirstService Residential team is dedicated to taking care of our residents by delivering exceptional service and solutions to the communities we manage.
Fantastic experience: Dawn Atwood is the best! Such a joy to work with!
This review made our day, Frankie! Thank you for recognizing Dawn's hard work. We strive to build great relationships in our communities, and in doing so, be genuinely helpful. The FirstService Residential team is dedicated to taking care of our residents by delivering exceptional service and solutions to the communities we manage.
Fantastic experience: FirstService manages the complex I live in and they do an awesome job. I get clear, consistent communication and our onsight manager, Dawn, is ‘on it’. I feel lucky to have the FirstServices team here helping us. And this year, in particular, they have helped the board accomplish so much - from fully repainting all of the exteriors to implementing/executing a new cable and wifi company. The service they provide is very personalized to our needs.
Hi Jane, thank you for the recognition, we appreciate your kind words. As North America’s property management leader, FirstService Residential aims high to provide consistent professionalism to our communities.
Fantastic experience: We’re very happy with Dawn Atwood at Harbour Isle East. She is responsive to requests and is a great representative of our lovely community.
This review made our day, Ellen! Thank you for recognizing Dawn's hard work. We strive to build great relationships in our communities, and in doing so, be genuinely helpful. The FirstService Residential team is dedicated to taking care of our residents by delivering exceptional service and solutions to the communities we manage.
Fantastic experience: I live at HIE and all my dealings with Dawn our Property Manager have been handled professionally and promptly. She is a joy to have to have on site.
Thank you for the great feedback, Patricia. We strive to "Do What's Right" for our communities every day, which is one of our core values. As North America’s property management leader, FirstService Residential is here to find the best solutions for each community we manage. We're glad to be working with you!
Fantastic experience: They are always taking care of our community needs quickly and efficiently. I appreciate their attention and professionalism.
Thank you for the great feedback, Doreen. We strive to "Do What's Right" for our communities every day, which is one of our core values. As North America’s property management leader, FirstService Residential is here to find the best solutions for each community we manage. We're glad to be working with you!
Fantastic experience: The people at first service are top notch. Every situation we throw at them they handle w ease
Hello, Michael. Thank you for the shout out! FirstService Residential strives to provide exceptional customer experience and satisfaction every day, and your review reaffirms the hard work we put in. We are lucky to have customers like you.
Positive experience: Nice.
Hi Dave, thank you for the recognition, we appreciate your kind words. As North America’s property management leader, FirstService Residential aims high to provide consistent professionalism to our communities.
Fantastic experience: Ocean Village is fortunate to have Beth Cecil in charge of all things golf. She manages fabulous tournaments and the golf leagues with ease and she knows just about everyone's name making us all feel welcome.
This review made our day, Ruth! Thank you for recognizing Beth Cecil's hard work. We strive to build great relationships in our communities, and in doing so, be genuinely helpful. The FirstService Residential team is dedicated to taking care of our residents by delivering exceptional service and solutions to the communities we manage.
Fantastic experience: Sherri Abel is a pro ... Professional and personable ... A great combination! Supervisor Charity Tull an asset also ... Love FSR ...
This review made our day, Gregory! Thank you for recognizing Sherri Abel's hard work. We strive to build great relationships in our communities, and in doing so, be genuinely helpful. The FirstService Residential team is dedicated to taking care of our residents by delivering exceptional service and solutions to the communities we manage.
Fantastic experience: I'd like to give a five star review for Marissa Tykac, Ocean Village's Recreation Supervisor. I have been taking Marissa's exercise classes for over six months now, and she makes it enjoyable and challenging; that's a great combination when it comes to exercise! They are all excellent and fun. Marissa goes out of her way to address the needs of the participants.Marissa always strives to bring new activities to the community too....she far exceeds my expectations and is a shining star to our Village!
This review made our day, Carol! Thank you for recognizing Marissa's hard work. We strive to build great relationships in our communities, and in doing so, be genuinely helpful. The FirstService Residential team is dedicated to taking care of our residents by delivering exceptional service and solutions to the communities we manage.
Fantastic experience: Kenton Keltner does a fabulous job. Ocean Village landscaping is outstanding.
Hello, Doug. Thank you for the shout out! FirstService Residential strives to provide exceptional customer experience and satisfaction every day, and your review reaffirms the hard work we put in. We are lucky to have customers like you.
Fantastic experience: YOUR GUYS ROCK !!! Thank you for the GREAT job! OV loves you
Thank you for the great feedback, Aurora. We strive to "Do What's Right" for our communities every day, which is one of our core values. As North America’s property management leader, FirstService Residential is here to find the best solutions for each community we manage. We're glad to be working with you!
Fantastic experience: The restaurant in Ocean Village is excellent! The staff and the food. On the two occasions we have been there our food was served by Ivan. He is so personable and his smile is great and genuine.
Thank you for the great feedback, Susan. We strive to "Do What's Right" for our communities every day, which is one of our core values. As North America’s property management leader, FirstService Residential is here to find the best solutions for each community we manage. We're glad to be working with you!
Fantastic experience: Love it.
Hello, Charlotte. Thank you for the feedback! FirstService Residential strives to provide exceptional customer experience and satisfaction every day, and your review reaffirms the hard work we put in. We are lucky to have customers like you.
Fantastic experience: As a company, FSR guided our community through the transition from a prior management company with nothing but professionalism and careful conversion. Dawn Atwood and Judy Brauer came with the knowledge and work ethic to make this transition a success. Currently, we have a new FSR employee Antonio Papallardo. As our new CAM, it is certain his skills are exemplary in all areas of Property Management. I can speak for many at HIW that we look forward to working with the FSR staff towards the maintenance of our beautiful community and ultimately the protection of our investment. Many Thanks to all.
Hi Adele, thank you for the recognition, we appreciate your kind words. As North America’s property management leader, FirstService Residential aims high to provide consistent professionalism to our communities.
Fantastic experience: Our management (Dawn & Judy) and maintenance Team at Harbour Isle, West are terrific! They are quick to respond to owner's needs. Their tasks can be extremely daunting, difficult and stressful dealing with over 600 owners on a daily basis. They are efficient, supportive, kind and they always deliver with a smile and upbeat attitude. We are Blessed indeed!
Hello Theresa, thank you for the shout out! FirstService Residential strives to provide exceptional customer experience and satisfaction every day, and your review reaffirms the hard work we put in. We are lucky to have customers like you.
Fantastic experience: FirstService Residential of Vero Beach has been our Management Company for several years. Charity as our CAM until her promotion has been professional, knowledgeable and responsive to our needs. Her replacement has the shown the same qualities - thanks Debbie and Sherri as the Adm Asst.
Hello Joann, thank you for the shout out! FirstService Residential strives to provide exceptional customer experience and satisfaction every day, and your review reaffirms the hard work we put in. We are lucky to have customers like you.
Fantastic experience: Really enjoy working with the 1st residential team in Vero Beach - Keith, Charity, Maney, Diane and Derrick. They really care about the people they serve.
Hello Mike, thank you for the shout out! FirstService Residential strives to provide exceptional customer experience and satisfaction every day, and your review reaffirms the hard work we put in. We are lucky to have customers like you.
Fantastic experience: Excellent service! Charity always made sure things were done. “You get what you pay for” could not be more true!!
Hello Edward, thank you for the shout out! FirstService Residential strives to provide exceptional customer experience and satisfaction every day, and your review reaffirms the hard work we put in. We are lucky to have customers like you.
Fantastic experience: I have always received prompt, courteous and professional service from the staff here at Harbour Isle West. In my opinion, Dawn and Judy are valuable assets for First Residential and to the residents of Harbour Isle West.
Hi Ronald, thank you for the recognition, we appreciate your kind words. As North America’s property management leader, FirstService Residential aims high to provide consistent professionalism to our communities. Your feedback made our day!
Fantastic experience: Our property management team is THE BEST. Knowledgeable, Professional, and Personable. Hats off to Franchesca Rodriguez, Carla Robinson, Julian Solanilla and Kelly Murnane. Couldn't ask for better!!!
Fantastic experience: First class Proper Management Company
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