Berkshire Hathaway HomeServices Professional Realty

Fantastic experience: Noreen Kaseda is one of the best realtors we have ever worked with. She was assigned to us through my employer’s relocation program when we moved to the Cleveland area, and we could not have been more fortunate. From the start, she was knowledgeable about the area, responsive to our questions, and honest with us throughout the purchase. Our home purchase had its share of complications. The inspections raised concerns about the roof and attic, as well as the well and septic system. Noreen helped us work through those findings and stay on top of what needed to be addressed before closing. She was patient when we needed time to understand the issues, and we never felt pressured to overlook something that mattered to us. The most stressful part came near closing, when problems with our lender delayed the funds needed to complete the purchase. We had already relocated, and our movers were scheduled, so the uncertainty was incredibly difficult. Noreen stayed involved through it all. She proactively reached out to the lender on our behalf, followed up when we needed answers, and made sure we knew what was happening. It meant a great deal to have someone dependable advocating for us at that point. Noreen is professional, reliable, and a real problem solver. She knows the Cleveland area and clearly cares about the people she represents. We would recommend her without hesitation, and if we buy another home or an investment property in the area, we would gladly work with her again.

Fantastic experience: Lindsey was an exceptional agent!

Fantastic experience: I truly cannot say enough good things about Noreen Kaseda. She was absolutely incredible and, by far, the most professional and knowledgeable realtor I have ever worked with. She is the kind of realtor you want in your corner. She is an absolute shark when it comes to representing her clients and will fight for you every step of the way. At the same time, she is honest, straightforward, and never tells you what she thinks you want to hear. One of the things I appreciated most was how honest she was during showings. Instead of walking into every house and telling us how great everything looked, she would immediately point out concerns, flaws, and potential problems that I never would have noticed as a relatively inexperienced buyer. She came into every showing already knowing details about the property and the surrounding area. It was obvious that she had done her homework before we even walked through the door. Her professionalism also stood out from day one. She was always prepared, punctual, well dressed, presentable, and carried herself like someone who takes her work and her clients seriously. Our home purchase was far from easy. We encountered obstacle after obstacle, and there were several points when we became incredibly frustrated and honestly started losing hope. Through all of it, she remained patient, understanding, responsive, and optimistic. Most importantly, she never stopped advocating for us and fighting to get us into our home. I cannot stress enough how grateful I am that she was the realtor we ended up working with. Having someone that knowledgeable, honest, and determined on our side made an incredibly stressful process so much easier. I would recommend her 100,000 times over to anyone looking for a realtor. If you want someone who will do their homework, tell you the truth, protect your interests, and fight for you from beginning to end, she is exactly the person you want to work with.

Fantastic experience: Lindsey Griffith Phillips Where do I start. I am not a paid spokesperson for this - So it's from the heart. My elder mom "Itzy Bitzy Mitzie" in Geauga County, worked two jobs as a single mom - raising two boys and at 91yrs and ailing health - it was time to leave the home she paid for on her own & loved her entire life - and head to a facility in Florida to be closer to family. I had been in contact with Lindsey for YEARS about the possibility of having to sell the home my mom loved - to pay for her assisted care. Even when we did not pursue "selling" - Lindsey was so genuine and kind, but most of all, I noticed she actually cared about our well being. Lindsey supported us for years of ups and downs - sell - or not sell. She never left our side. When things came to the forefront (last week Nov 2025), we had to make a decision. It's not easy with logistics when out of state. Lindsey took control of the "project" and made a seamless integration, and did so many things I cannot explain in short notice to get the home on the market. The sale was mutually beneficial and a win win (sold in the first weekend). MOST SPECIAL: The night before my mom was transported down to Florida - Lindsey grabbed a few friends including husband Bill, and my other buddy Steve & visited her that Sunday night in the Bainbridge facility- they face timed me to see her off. That meant more to my mom and my family than anything else she could do. Everyone is busy but she took time out of her weekend with family to make the most memorable moment and will never forgotten by all! It's not about just selling homes - it's about actually caring about people and keeping their best interest at heart. That's Lindsey - We all thank you!!

Fantastic experience: Noreen Kaseda provided us with exceptional advice on the sale of our home. It was on the market for less than 12 hours before we had multiple offers above asking price. She was able to negotiate terms that let us stay in our home till the kids finished their school year, which made a smooth transition to our new home in California. I would highly recommend Noreen for her expertise in the market and ongoing customer service.

Fantastic experience: Anya Hodgson did an outstanding job selling my house! Her professionalism, market expertise, and dedication made the process smooth and stress-free. Anya communicated clearly, negotiated effectively, and got us a great deal. I highly recommend Anya to anyone looking to sell their home!

Fantastic experience: We were very grateful to have Katie Morgan guide us through the process of selling our home. From start to finish, Katie demonstrated professionalism and expertise. What makes Katie different from others is that she has a warm and personable approach. She took the time to sit down with us and walk through the process, and we felt supported every step of the way. She always made sure we had the knowledge to be confident in decisions we made, and helped ensure that our sale process was as smooth as possible. We highly recommend Katie if you are looking for a skilled agent, but also one who cares about their clients.

Fantastic experience: Tonya was wonderful to work with. She was very communicative, responsive and tenacious getting us the information we requested. We can't recommend her enough and look forward to working with her in the future.

Fantastic experience: Devon is awesome! She was professional, detail oriented and is an excellent negotiator. We appreciated the smooth transition for our new property.

Fantastic experience: 10 out of 10, would recommend our experience with Noreen to everyone. She is absolutely the best! From the moment we met her, it was clear she was fully committed and had our best interests at heart. We are incredibly grateful for her extensive experience and expertise, which made this the best home-buying process we've ever had.

Fantastic experience: Anya is a wonderful and professional realtor. She helped made useful suggestions that helped us sell a house and allowed her negotiate a great offer. She also helped us purchase a condominium with a difficult seller. She was also very responsive, professional, great at negotiating but also patient and kind. We were very happy to work with Anya, and will look forward to working with her in the future.

Fantastic experience: Tonya, is a wonderful person and an excellent professional. Thank you because she accompanied us throughout the entire process and was very patient with us in each house we wanted to see, the language was not a barrier. Thank you so much

Fantastic experience: Anya is excellent. She works closely with a contractor as well and is very knowledgeable with remodeling questions and is a fount of knowledge in everything home buying our renting related. 12/10.

Fantastic experience: Anya Hodgson was an absolutely amazing agent and we were so thrilled and thankful to have her. She was patient and accommodating through our home search. She listened and answered all of our questions. She was available any time we needed her. Anya was by our side and had our backs through the purchasing process, too. She is awesome at what she does and we were so pleased to have Anya as our agent. We were also very happy to have the lifetime concierge service offered by Berkshire Hathaway. Our concierge, Khalil, has helped us in the transition and has assured us he will be with us for the duration of our time in this home. Overall, we would highly recommend Berkshire Hathaway to anyone looking to buy or sell a home, and Anya Hodgson will always have our referrals! Thank you for your amazing service!! We appreciate it so very much!

Fantastic experience: Anya made us feel incredibly comfortable and confident in our decision as first time home buyers. She is professional, reassuring, honest, and sweet. We are so lucky to have found Anya… and we cannot wait to move into our perfect home!

Fantastic experience: Tanya is super easy and fun to work with. She’s extremely personable, reliable, communicative and flexible. We’d love to work with her again. If you’re looking for someone who’s has plenty insight in their field and listens to what you need and want….Tanya is the one!

Fantastic experience: OH MY GOODNESS. Andrea will FOREVER BE our realtor. She is absolutely amazing. Outstanding pofessionalism aside, she is such a genuine, beautiful person with an incredible sense of humor and LOVE for her clients. We have worked with Andrea twice (selling and buying), and both times, I kid you not, she made my husband and I feel like we were her only clients. Not exaggerating. In this crazy market, she helped us get MORE than what we wanted for 25K less than the Zestimate of the home. I can't give enough praise. If you want an EXTREMELY personable, fast, knowledgeable, giving realtor who makes the process ENJOYABLE and relatively stress-free... Call or text Andrea. She is phenomenal. Can't say enough about her.

Fantastic experience: We are first-time homebuyers and we did not have any prior experience buying houses. Fortunately, Noreen took excellent care of us and gave precious advice on making decisions on a house. She is very energetic, friendly, honest, and responsible. On top of that, she is very experienced. Once we explained our needs (budget and timeline), Noreen did an excellent job from her end until we secured our dream house in these difficult times. We highly recommend Noreen to anyone who is looking for a home.

Fantastic experience: Emily Vaisa is a professional and honest real estate agent. Her warmth and thoughtfulness make you feel as if you are her only client. We would definitely recommend her!

Fantastic experience: Absolutely enjoyed working with them. Made my life so much easier. My husband is very hard to work with, but they were so accommodating and understanding. They have very good advise and we’re with us with every step of the way until we received our check for our house we sold. They just started but I’m so confident they will go far! Thank you so much!

Fantastic experience: Tonya was on top of her game at all times. She managed the whole moving experience for us with ease, and kept us updated on what needed to be done and when. From the outset she was patient with us, and let us tour many homes. She helped us find the right home for us. She gave us the insight we needed to make our home sellable - guiding us on how to make it look great (and we ended up getting lots of offers, sold very quickly). Overall highly recommend working with her for your real estate needs.

Positive experience: Very professional and efficient.

Fantastic experience: My condo sold after only 3 showings. Thanks to the professionalism of my agent, the whole selling process was as painless as possible. I will use again.

Fantastic experience: Jo-Ann did a great job helping us sell our house and purchase our new home. She answered all questions and concerns that we had. She was there every step of the way and really went above and beyond to help with closing as the bank and title companies dropped the ball. I highly recommend Jo-Ann to anyone looking to buy or sell a home.

Fantastic experience: Tonya was amazing! I have used her three times now and each time she has made the sale, or purchase of my house, seamless.

Fantastic experience: Lindsey Phillips at Berkshire Hathaway thank you for: *Shining the brightest of the 3 agents we interviewed. *Helping me stay calm when selling our home of 30 years *Keeping us updated when we were not in town *Going out of your way to help with appointments I could not be there for *Your negotiation skills And for the sale of our home in 2 ½ months during a worldwide pandemic!!! I have recommended you to one friend and you sold her house also. I cannot speak highly enough about you and your capabilities. If you are looking for a realtor, look no further - Lindsey will get it done for you. Rachel Swartz

Fantastic experience: My husband and I as first time home buyers needed an experienced realtor to help us make the best decision on our home. We are so lucky to have had Muffi as our partner in the home buying process. She helped research areas and compare our options in homes. We landed on the home our family loves. Muffi was quick to answer any calls or text we had for questions any day, even while out of town she would answer. We already have recommended Muffi to friends and they too were impressed by her professionalism.

Fantastic experience: Susan Metallo with Berkshire Hathaway came highly recommended to us when my husband and I began the search for a new home. We were first time homebuyers and were nervous to take the plunge into homeownership. We have a baby and were looking for a home that we could grow into and stay for the longterm. We were also relocating from another state in the middle of the winter which made the process more difficult for us. Susan was extremely professional and personable throughout the entire process. Her level of knowledge of the Cleveland area and the home buying process is exceptional! She answered all of our questions openly and honestly and helped us narrow down our search. After three days of viewing homes, we found a home that exceeded all of our expectations! Not only did she help us find our home, she also connected us to other residential professionals in home inspection, insurance, HVAC, home security, and even recommended pediatricians, schools, and a veterinarian. Unsurprisingly everyone she referred us to along the way was extremely professional and raved about working with Susan. Buying our first house was a big milestone for us and we feel very lucky to have been in such great hands. Highly recommend!

Fantastic experience: Anya Hodgson was our realtor. Anya is very personable as well as professional, and made buying our new home easy and enjoyable. She takes the time to get to know her clients and understand what they are looking for in a new home. The process was fun, easy, and effective. Great realtor, great experience!

Fantastic experience: These generous people crushed it ...

Fantastic experience: Ann Sords is a class act. Any client should be pleased having Ann as their agent.

Fantastic experience: Lori O'Neill is fantastic! She has gone above and beyond in my home search and purchase!

Fantastic experience: Lori O'Neil was FANTASTIC. I felt no pressure and that she had MY best interests at heart. I would (and probably will) use her services again in the future. If you're looking for someone that will work hard and leave no detail behind in your real estate transaction, Lori is your agent!!

Fantastic experience: If there was higher than 5 start than that is what I would give Anya. I am an out of state investor who knew nothing about the Cleveland market. Anya understood in one email what I was looking for, how to communicate with me, how to educate me, how to help me, and how to find the best investments for me. She is very responsive, always on top of things, understands the local market, and has a large network of great professionals including mortgage and 1031 exchange people. I felt I had a partner who had my back, who put my interest first, and who I could trust in the numerous transactions I had with her from across the country. I would highly recommend her services to anyone and I hope to work with her again real soon.

Fantastic experience: Anya Hodgson, arrived at our initial meeting with comps in hand. This signaled to me her professionalism and that she took me, as a potential client, seriously. It was great working with Anya to sell my property. She handling issues that came up to make the transaction as stress-free as possible for me. thank you!

Fantastic experience: Andrea genuinely cares about her clients and goes above and beyond to find properties that are the best fit. It’s hard to find someone who is willing to work hard and give their best. We really feel that we can trust what she is saying which means a lot. Thank you Andrea, you’re truly the best!