Advantage Group - eXp Realty
Real Estate Agents in Chagrin Falls Ohio and surrounding areas - eXp Realty LLC
Opening hours
- sunday: (closed)
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: (closed)
Photos of Advantage Group - eXp Realty
Advantage Group - eXp Realty: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,9 out of 5 from 61 reviews
Fantastic experience: Tina Richardson did a fantastic job!! I moved out of state, and she took care of so many things for me!! She quickly sold my house...... Plus she was awesome at putting up with my brand of crazy!!
Fantastic experience: Internet and technology is very understanding and for one God only understanding communication which is Jesus Christ and Almighty is he.com
Fantastic experience: We had such a great experience working with Stuart! From the very beginning, he made the process of buying and selling smooth and enjoyable. He was always available when we needed him, and his knowledge of the market was invaluable. When it came to buying, Stuart was fun to look at houses with and brought great insight into each property. His creative ideas for negotiating helped us stand out in a very competitive market. On the selling side, he guided us with thoughtful feedback and helped us prepare our home to shine. Thanks to his expertise, our house sold in just one weekend with offers well above list price! We couldn’t have asked for a better realtor and highly recommend Stuart to anyone looking to buy or sell.
Negative experience: 2 months after moving into my home, I can say with confidence that I would not reccomend using this group for your next property purchase. The day we got our keys, our realtor was out of town and a random stand in was assigned to meet us at the property for a final walk through. There was no walk through. The man handed me my keys and left without another word. The longer I have lived here, the more i have realized that the stipulations of our purchase agreement were loosely followed at best (ie things not corrected as they should be).Our realtor had promised that if we closed with him, he'd get us a pack of diapers for our baby as a closing gift. The next time I heard from him, that sentiment was long forgotten and instead he passed along an ominous message from the seller that the utilities should be promptly switched to our name (they already were, it was part of our closing stipulations). On Friday of last week, I got a bill from my homeowners insurance saying I owed nearly two thousand dollars. I called today and apparently no one had informed them that the seller had pressured my agent to close early. All this to say, im grateful we found our home. And im happy with my choice of property. But the customer service and the professionalism of the group was subpar at best.
Thank you for taking the time to share your feedback. I’m sorry to hear your experience didn’t meet the level of service we aim to provide. Closing on a home should be exciting and smooth, and I regret that you felt this wasn’t the case.
On your closing day, our agent had an unavoidable conflict and arranged for another licensed team member to be there so you could still receive your keys on time. I understand it felt rushed, and I apologize that the walk-through wasn’t handled to your expectations.
Regarding the items in the purchase agreement, we did confirm completion of the agreed-upon repairs with the seller prior to closing, but I regret if any issues were missed or if that process wasn’t communicated clearly. With the utilities, our goal was simply to pass along the seller’s message to avoid any disruption — I’m sorry if that came across in a different tone.
The earlier closing date was requested by the seller, but all parties, including your lender and closing attorney, approved it to ensure your interests were protected. I’m truly sorry for any confusion that caused with your homeowner’s insurance billing.
I do appreciate your acknowledgment that you’re happy with your home, and I wish the process had been smoother for you. If you’re open to it, I’d like to connect directly so we can go over any remaining concerns. You can reach me anytime at [email protected].
Wishing you and your family all the best in your new home,
Michael Henry
President, Advantage Group - eXp Realty
Fantastic experience: My wife and I are incredibly grateful for the exceptional service and expertise provided by our realtor, Mr. Stuart Kahn, throughout the process of selling our home. From the very beginning, it was clear to us that he has a strong foundation in real estate strategy, market analysis, and negotiation. Every decision he guided us through was rooted in deep knowledge and thoughtful insight, which gave us tremendous confidence during what can often be a stressful process. What truly set him apart, however, was his ability to translate that expertise into practical, personalized guidance. He was with us every step of the way — from preparing the home for listing, to setting the right price, to navigating offers and closing with ease. He explained each part of the process clearly, answered every question with patience and depth, and advocated for our best interests at all times, even when he was on vacation. Thanks to his dedication, patience and professionalism the sale of our home was not only successful, but sold above listing price and in a relatively short period of time. We wholeheartedly recommend him to anyone seeking a knowledgeable, trustworthy, and exceptionally capable realtor. Asuquo & Bassey Ebiana
Fantastic experience: Stuart represents everything a real estate agent can and should be. He was patient, communicative and very knowledgeable, and calmed my nervous, irrational panic with grace. We wouldn’t hesitate to call him again.
Fantastic experience: Working with Stuart again was an awesome experience! He helped us buy our first home, and when it came time for our second, there was no question we’d call him. Stuart kept the process moving fast, made time for us whenever we needed, and explained everything clearly along the way. We completely trust his professional advice, and the contacts he shared made it so much easier to get into the home we love. Couldn’t have asked for a better partner — highly recommend Stuart to anyone looking for a top-notch agent!
Fantastic experience: Stuart was a great agent to work with, I have a lot of experience in the real estate field and I fully trust Stuart to have my best interest in mind. Would rate 10/10 and would recommend to a friend.
Thank you, Zach, for your business and trust! We think Stuart it pretty great too & appreciate you taking the time to leave a review!
Fantastic experience: My wife and I found ourselves in a situation needing to sell our house and purchase a new one simultaneously between Thanksgiving and Christmas. Mike and his team made this experience from beginning to end fluid and seamless. We recommend the Advantage Group to anyone and everyone looking to buy or sell or both!
Thank you Justin! Congrats again!
Fantastic experience: Mike and his team did an amazing job helping us find our home and has helped many of my family Members do the same. His suggestions and expertise allowed us to make the right offer to win the bid and close on time. He has created a brand and reputation based on family values, integrity and determination. Highly recommend!!!
Thank you, Brian!
Fantastic experience: We were lucky to have encountered Missy Smith on our quest of finding our dream home! When we found a home in Hiram Ohio it turned out it was at the real estate team she belongs to and her teammate, Mike was the listing agent! Such a small world! Missy went above and beyond answering questions/concerns and was a total joy to work with. Thanks Missy, Mike, Julie and everyone at EXP!
Thank you, Debra! Our team enjoyed working with you as well! Congrats again :)
Fantastic experience: I worked with Sierra for the purchase of my new home. As a first time home buyer the process can be so confusing and overwhelming. Sierra’s patience and knowledge made the process go so smooth and stress free. Having a realtor who you know is in your corner gives so much peace of mind. 100% would recommend!
Thank you so much, Bethany! Helping first time home buyers is an especially rewarding experience for our team. So glad we could make this process smooth for you! Wishing you many happy years in your new home :)
Fantastic experience: Sierra was very kind and helpful. She helped answer our questions and made buying our first home a lot easier. She also was great at communicating. I recommend her 100%.
Thank you for taking the time to give us your feedback— congrats once again on your new home!
Fantastic experience: Sierra Hummer did a great job working with us to find our new home. She is very thorough and knowledgeable. Thanks so much!
Thank you, Lauren!
Fantastic experience: It is very easy to write a review about Jennifer Kayla and her team. We purchased a home from out of state at a time where inventory was quite low in the school districts we were interested in. Jennifer kept us up to date with listings, videos and pics and we ultimately purchased site unseen due to our trust in Jennifer. She consistently worked in our favor and provided support. She even went so far as to allow us to utilize her home for storage until we moved. I will never be ever to thank her and her family enough. Her team made the paperwork so very easy. They easily earned a 20STAR rating!
Jeff, wow, thank you so much! We appreciate your feedback & your trust in Jennifer and our team. We love what we do because of people like you!
Fantastic experience: Missy Smith helped my wife and me through the ups and downs of finding and purchasing a new home. We are now settling into the home of our dreams. Recently sold our first home with Missy’s help. Now our transition is complete. Thanks Missy!
It sounds like Missy Smith really came through for you guys! Getting your dream home is such an exciting journey, and it's awesome that Missy was there to help with both finding and selling your homes. Cheers to a smooth transition and a new chapter in your dream home!
Fantastic experience: Missy Smith was a joy to work with! My husband and I were out-of-state clients looking to relocate to the Cleveland area. Missy was always responsive and flexible, especially as the market (and our focus) kept shifting. We finally found the perfect home! I highly recommend her!
Congrats, Katherine!! We are so happy we could help you find the perfect place to call home here in NEO! Thank you for taking the time to leave us some love :)
Fantastic experience: We met Stuart Kahn while attending an Open House he listed. He was personable, knowledgeable, and friendly. He kindly followed up with us a few days later. Stuart guided us through our home search. He was in tune to what we wanted and patient as we looked for “the one”. When we found it, he was a champion at closing the sale for us. We highly recommend Stuart as the best real estate agent we’ve ever employed! Thank you, Stuart! MJ and Bob
Thank you MJ and Bob and congrats on your closing!! We are so very excited for you and appreciate allowing our team to help you through the process!!
Fantastic experience: I've had the privilege of working with Alex Libertucci on the purchase of my new home. From first contact with her, she was personable, responsive and knowledgeable. I would highly recommend Alex and her associates if you're looking to purchase a new home!
Thank you so much, wishing you many happy years in your new home! Thank you for taking the time to leave a review and for trusting our team with this important part of your journey!
Fantastic experience: We met Sierra while just curiously looking at a family members former home that was on the market and mentioned to her that we were planning on selling our home. She immediately went to support us in doing so and made the process super simple. Her and the HG team were constantly by our side and would answer any questions we had as first time homeowners and first time sellers. Thank you again Sierra and your entire team!
Thank you for the wonderful feedback! We're glad Sierra and our team made the process simple for you as first-time homeowners and sellers. Best wishes on your new journey!
Fantastic experience: Sierra was so wonderful in helping my fiancé and I find our home. We went in the experience really undecided in whether we wanted to rent, buy a home, or buy a condo and Sierra went above and beyond in helping us find the best fit. Every single place we wanted to go see, Sierra set up a showing immediately which is necessary in this market. She was so responsive and answered every one of our questions throughout the whole process instantly, even after we closed on the house. I could not recommend her enough!!
Thank you, Nikki! So glad that Sierra was able to help you find the perfect home, our team enjoyed working with you, excited for your next chapter!
Fantastic experience: Our recent purchase experience with Mike Henry and his team was excellent. They helped us navigate through the whole process. We highly recommend HG Agents.
Thank you, Jon!
Fantastic experience: Jen is awesome. For a first time buyer, she was quick, helpful, and thorough. Would recommend her to anyone looking to buy or sell!
Thank you and a major congrats from our entire team!!!
Fantastic experience: What an amazing Agency to partner with while buying a home. Tracy helped us along every step of the process and is willing to bat for us when needed. Each visit with her brought a smile to my face. Once paperwork started the entire team at eXp Realty were beyond amazing. I've purchased a few houses at this point and I would recommend them to anyone.
Thank you, Jake! Your review means so much to us and we are thrilled to hear about your positive experience with Traci and our entire team. We look forward to keeping in touch!
Fantastic experience: Sierra was a pleasure to work with. She is very professional and got back to us with answers to our questions immediately. I would highly recommend her to anyone.
Thank you, Kelli, for taking the time to leave a reviw and Congratulations on your new home! We enjoyed working with you very much :)
Fantastic experience: Carissa Battaglia did an excellent job working with us to sell our home! We had a few issues with the initial buyers and she assisted us in navigating through all of the problems. I would highly recommend her as your agent whether you are listing or buying a property. Thank you Carissa, we appreciate you so much.
Thank you so much for taking the time to review your experience with our team and Carissa. We agree, she is awesome! Congratulations once again and thank you!
Fantastic experience: All my questions and concerns were always answered or dealt with promptly. Excellent service. Use of moving van is above and beyond. Thanks so much!
Andrea, thank you so much for taking the time to review your experience with our team. We are so happy you enjoyed the moving truck! Thank you for allowing us to join forces with you to help you reach your goals!
Fantastic experience: I have known Mike Henry since he was a boy and one of my son’s best friends from school. I knew he would take good care of me selling my home and buying one close to my daughter, who just had a baby. Mike and his wonderful team made the whole process easy and quick, while paying great attention to detail and making sure all legal bases were covered. Mike even lent me his box truck to move the last of my belongings.
Thank you Rebecca, it was such a pleasure! We are so happy to have been able to help you get to where you wanted to be :) wishing you many wonderful years in your new home close to family!
Fantastic experience: What else can I say but.... THANK YOU! My fiance and I found our beginner home in less than a month after working with Alex! Alex has been our saving grace and one of the best professional and friendliest person we've connected with out of all realtors and realty companies. HG overall is amazing from every behind the scene staff to Alex! Joe and I couldn't be happier during this time. Have you seen these reviews?! AMAZING; and this company stands by it.
Hi, Gabrielle! Thank you for the wonderful feedback! It's great to hear that agent Alex was able to help you find your dream home in such a short time. We are thrilled to have been a part of your journey and are grateful for your kind words about our team. We wish you and Joe all the best in your new home! Congratulations!
Fantastic experience: Missy was a very patient and knowledgeable real estate agent. She always had out best interests in mind. I would absolutely recommend her to anyone buying or selling their home.
Hi, Danielle! Thank you for the kind words and for taking the time to leave a review for Missy. Thank you for letting us help you sell your home and close your new home with us. Congratulations, The Geaney's family, on your wonderful home! ️
Fantastic experience: Mike, Danielle, and team were very easy and pleasant to work with and helped to make sure the entire buying and selling process went smoothly. This was the second time I had worked with Mike, and if a 3rd time is needed, he's who I'll start with.
Thank you, Kyle for your ongoing support and trust in our team.You are always a pleasure to work with! Wishing you all the best in your new chapter :)
Fantastic experience: Amber was delightful to work with in are hunt for the right house . Would definitely send people her way when looking for a home.
Thank you, Jerry! We appreciate you taking the time to leave a review of your experience with Amber and our team. Congrats again!!
Fantastic experience: I worked with Liz on purchasing a home, she was very fast to respond to any of my inquiry's and helpful setting up visits even the same day. She helped me get through the process of being a first time home buyer and helped me through step by step. Amazing work!
Hi Mitchell- thank you for taking the time to leave a review for Liz and our team. We are so happy you had a wonderful experience and CONGRATS on closing on your first home, that's a big deal! Wishing you many happy years there!
Fantastic experience: I don’t think I could say enough great things about Danielle. Responsive, efficient, and professional. She’s perfect from start to finish. She answered all of our questions, she helped us put an offer on the house and she always has great recommendations. It was our pleasure working with Danielle and I would refer her to all my friends and family.
Thank you so much for working with our team and taking the time to leave a five star review for Danielle! She is a fantastic agent & we are so happy you think so too! Congratulations on your home, we wish you many happy years to come!
Fantastic experience: I had the pleasure of working with Spencer Kalsbeek with HG Agents when buying my first home. He was responsive, thorough, and answered all of my questions to help guide me through the process. For anyone looking to buy or sell, I was very pleased with my experience, and would happily work with him again!!
Hi Christen, we are so happy to hear of your 5-star experience with Spencer and our Team! Thank you for taking the time to leave a review and CONGRATS on the purchase of your first home, that is a huge accomplishment!
Fantastic experience: I am extremely happy with the service provided by HG Agents- EXP Realty. Amber Braucher was our agent and was such a joy to work with during our home buying process. She was very attentive and great at answering all my questions that came along with being a first time homebuyer. Amber’s communication is strong and her willingness to work hard and go above and beyond is greatly appreciated. We 100% recommend Amber to anyone that is looking to purchase their next home! :) thank you Amber!
Thank you Patrick and CONGRATULATIONS! Buying your first home is such a huge achievement and we are so glad to be a part of it wishing you many happy years in your new home
Fantastic experience: The entire team, especially Missy Smith, made what can be a stressful time that much easier and seamless. They communicated with us every step of the way and their expertise and professionalism gave us confidence in placing the sale of our home with eXp.
Thank you Julie, we truly appreciate your review & are so happy to have you as a client!
Fantastic experience: HG Agents with EXP Realty i just amazing. They have specialist covvering either the buying or the selling process and their back office efficiency is unmatched. Thanks so much.
Thank you, Bill, for taking the time to leave us a review, we appreciate it very much!
Fantastic experience: Our experience with selling our house was seamless with EXP. I dreaded going through the process but, EXP made it so easy and effortless on our part. Thank you
Thank you so much, we appreciate your feedback and trust!
Fantastic experience: Choosing Missy to sell our house was the best decision ever. She was professional, thorough and precise. The entire HG Real Estate Agency was amazing- especially the truck rental!!! Thank you Missy and HG Real Estate!
Thank you Julie- we loved working with you as well and are so glad you found the complimentary moving truck to be helpful!
Fantastic experience: We are so thankful for the determination and help in selling a difficult property. Melissa and her team were super responsive, honest and provided a lot guidance despite the deals falling through a couple of times for reasons out of their control. Melissa never gave up and found us a buyer quickly. Thank you!
Thank you, Lisa, for the review & for being such a Rockstar during the ups and downs. We are so glad our team could help get this handled for you with the best possible outcome. Thanks again!
Fantastic experience: Danielle Parent is the best realtor we have ever worked with. This is the second house we have bought with her and my sister has also used her to buy her home. She cares so much about her clients and is always willing to go out of her way to help! She is very responsive as well which is great when you need to make a decision quickly. If we ever need to buy again we will certainly be contacting Danielle!
Thank you for taking the time to leave a glowing review for Danielle and our team, we certainly enjoyed working with you as well!
Fantastic experience: We were fortunate enough to find our home in this wild housing market with the help of Missy! Right off the bat we were able to create a strong rapport with her and it greatly reduced the stress of looking for a house! We moved from a different area of Ohio and she provided insight to many of the neighborhoods that were foreign and new to us. When we put in an offer on our current house she gave us guidance to make the most reasonable, but also strong offer in order for us to get the house! We are thankful for Missy and all of the effort she put in to finding our dream home.
Thank you so much for your review, Colleen! We are so happy for you all, congratulations again and wishing you many happy years in your new home!
Fantastic experience: Spencer was very knowledgeable and helpful throughout the process. He is the best angent i ever met . The entire team was available for questions and to help with the buying process. I highly recommend
Thank you, Scott! We appreciate you taking the time to leave a review and allowing Spencer and our team to help you through the buying process. Congrats again on your new home!!!
Fantastic experience: Excellent team, 100% dedication especially our agent David Iberkleid
Thank you, we are so happy to be a part of the journey. Appreciate you taking the time to write a review!!
Fantastic experience: My wife and I 100% recommend HG Agents- eXP Realty, they were very professional from start to finish...we love this team, especially our agent and friend David Iberkleid "tye best", who helped us buy our first home. Blessings to the team.
Thank you for your review!
Fantastic experience: What an amazing team hard working honest and eager to please. Thanks I'll be calling you when I'm ready to sell.
Thank you Amanda for taking the time to write a review. We appreciate it and YOU!
Fantastic experience: Spencer was awesome! He helped us nail our dream home on the first try!
So happy to hear you loved working with Spencer- he IS awesome! We appreciate you taking the time to share your experience and are so happy to have you as clients!
Fantastic experience: Michael Henry and his team were/are outstanding professionals. They helped me at every turn. A very difficult situation became a very positive experience. I would highly recommend his team.
Thank you so much Jan for taking the time to review our team. We are so happy to hear you had such a wonderful experience. We look forward to staying in touch!
Fantastic experience: Very professional, knowledgeable , quick response to all my questions A+
Thank you Dan! We appreciate you taking the time to submit your review. It has been a pleasure to work with you!
Fantastic experience: Spencer went beyond my expectations and was extremely helpful from start to finish.
Thank you for your review, Juan! Congratulations once again!!!
Fantastic experience: Great experience. We 100% recommend HG Agents. From start to finish expectations were met and exceeded. We feel we have a partner for life!
Thank you Mark for taking the time to review your experience, we are thrilled to be your real estate team for life!
Fantastic experience: I am so appreciative of the job that our real estate person, Pam Raines, did on our behalf. With her help we managed to sell 2 investment properties in two months. We could not have asked for more! She was knowledgeable and communicated with us as we went throughout the selling process. Her team also was very responsive to our needs. Anyone wanting to sell their home would be fortunate to have her and her team. Thank you, HG EXP Realty!
Thank you so much, Arlene. Our entire team enjoyed working with you as well. Truly such a pleasure! Thank you for your review :)
Fantastic experience: Missy Smith was very knowledgeable and helpful throughout the process. The entire team was available for questions and to help with the buying process. I highly recommend
Thank you Sheila, and congrats once again on your new home!!!
Fantastic experience: If you want a realtor you can trust and who puts her clients first, choose Liz Kentner. She is the person to go to. We had a long process of home buying due to the crazy covid market and she was amazing and if it wasn’t for her we would have never found a home. Liz your the best thank you for all you do! You go above and beyond.
Thank YOU Hannah, you guys were such a pleasure to work with. Wishing you MANY years of happiness in your new home!
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