Vine Management

Fantastic experience: Blake is very professional and helpful. A great representative for Vine Management

Fantastic experience: Always a pleasure to speak with everyone there, and when I email them with HOA questions, they are always very prompt at answering all my questions. A+

Fantastic experience: I am working with Mara to reserve the Woodland Village Clubhouse to host a special baby shower and she has been very helpful. Thank you

Negative experience: This is a predatory organization. It exists solely to enrich their own pockets. They have created massive cost for my property that never existed before. There has not been a single tangible benefit. My expenses have gone up hundreds of dollars a month as they invent new ways to fine me, fee me, lien me, lawyer me every month- all with made up nonsense. IF THIS FOR PROFIT COMPANY COMES TO YOUR COMMUNITY SAY NO!

Fantastic experience: Had an opportunity to meet Mara from Vine Management. She was very helpful with our needs as we move into our new home.

Fantastic experience: Blake Lock has been a so helpful and a pleasure to work with.

Fantastic experience: Spoke with Mara Tolbert after there was an apparent issue with my title company producing the deed to show I purchased my new house. Mara was amazing. She took the time to explain the process and had me entered in the system less than 24 hours after receiving my documents. No I can move forward with my home improvement plans. Mara even explained exactly what needed to be in my improvement requests for the approvals to go smoothly.

Fantastic experience: We’ve had a great experience with Vine Management at Lakeside Landings. Since they took over, I’ve noticed a real difference in how well things are handled around the community. The clubhouse, gym, and common areas are well cared for, and the team stays on top of things. The biggest thing for me is their responsiveness. When you reach out with a question or concern, you actually get a response, and they follow through. Everyone I’ve dealt with has been helpful, professional, and easy to work with. It’s been a very positive change from our previous management company. Lakeside Landings is lucky to have Vine. Definitely five stars from me!

Fantastic experience: I would highly recommend Vine Management. Our CAM is Tony Roy. He is thorough in his analyses and recommendations to us. He works for the Board during the month, not just at meetings, and has a good understanding of our community. His follow up and follow thru are amazing!!

Fantastic experience: I had been trying to rent the clubhouse for my daughter's birthday party and had not heard back. I called the office and Mara answered and we were able to figure out that I mailed the information to the old address because the form had not been updated. She was very helpful and I ended up dropping off the information needed. She took care of it very quickly and had it all squared away by the end of the day. She did a great job!

Fantastic experience: To Ms. Lori Anderson and Vine Management Good afternoon Ms. Lori and Vine Management we wanted to thank you Ms. Lori for all of your great help and quick response to the community fence being repaired after it was damaged by the lawn service. And thank you Mr. Matthew with Yellow Stone lawn service for working together to take care of the repairs. Charles and Migidalis Pecot. God bless. 08/10/2026

Fantastic experience: Rachel and Josh are so helpful and friendly. It makes you feel like you are important and not just a number. They are a value asset to the company. Don't lose them because they are the first impression your company may see and it is top notch. Kudos to whoever hired them. Sincerely, Sam Burton 7870 SW 195th Ave Dunnellon Fl Grand Park North

Fantastic experience: New to JB Ranch, had an exceptional experience with Mara. She was very helpful with setting up our gate passes. She made us feel so welcomed. Appreciate the great service. Teshia Matheny

Fantastic experience: We have had experience with a number of management companies over the years and Vine Management as a whole has outperformed all the other ones based on their IT knowledge, Financial Reports, experience with Vendors, Availability to Residents, etc....would definitely give them an opportunity to earn your business if you are looking for a new management company!

Fantastic experience: Our CAM Lori Anderson is knowledgeable and helpful in getting things completed. Vine Management overall has been efficient and professional with the management of our community at Lake Diamond Golf and Country Club Community. Thank you all!

Fantastic experience: Mara T. from Vine Management was fantastic to work with! She communicated clearly, was always friendly and incredibly helpful throughout the process. She went above and beyond by even suggesting some great local restaurants, which made settling in so much easier. Highly recommend her for anyone looking for a smooth and enjoyable experience!

Fantastic experience: Vine Management has been an outstanding property management company for our HOA for more than five years. Their team is wonderful to work with — responsive, professional, and genuinely invested in our community. We highly recommend Vine Management to any HOA or property owner looking for a management company they can trust. Thank you!

Fantastic experience: Ms Mara is a superstar!! Always providing seamless customer service!

Fantastic experience: Mara is Phenomenal She’s the most helpful receptionist ever encountered She definitely deserves a raise

Fantastic experience: Wonderful helpful staff, they are also available to help us in the community.

Fantastic experience: Noticed that I was overpaying my monthly dues and decided to go by the office in person to solve the matter , Mara was at the window upon arrival , I requested to speak to someone about the overpayment and a landscaping request form , Mara was vey helpful at the window she proceeded target the problem and solved the issue right at the window, Thank you Mara for the great customer service received from you. Edwin

Fantastic experience: I just had the pleasure of of speaking with Mara and she is absolutely the greatest! She was incredibly helpful, kind, and professional. She truly went above and beyond to assist me. Thank you again Mara for all your help. Angel Howard & Gracie ♥️

Fantastic experience: Mara has always been incredibly helpful, kind, and responsive. She answers my questions promptly and is always friendly and professional. I truly appreciate her willingness to help and the great customer service she provides. Thank you Mara!

Fantastic experience: It was a pleasure to speak to Mrs. Mara this morning. She was very informative in the process of becoming a vendor with the company. and honestly, that is the kind of company that thrives. Thank you again for your help.

Fantastic experience: Mara was helpful at the front desk, and vine management is a pleasure to work with

Negative experience: Rainbow Springs was under great management until they switched to vine. Worse management I have ever experienced. Won't answer questions in person or via email. Impossible to reach. I wonder what they do all day.

Fantastic experience: Very helpful and knowledgeable! As a REALTOR in Ocala I am always happy to hear "HOA managed by Vine Management"!

Fantastic experience: Blake was very helpful and professional. Thank you!

Fantastic experience: Amazing service! I had an issue with the HOA dues from the previous homeowner and they did an excellent job helping me figure out the payment solution. Mara, Jay, and Rebecca are all amazing support!

Fantastic experience: Excelent customer service

Fantastic experience: Josh Gahr is always helpful, knowledgeable, and goes above and beyond. Highly recommend

Negative experience: "Rebecca" the President of this firm does not return calls to her property owner clients. She needs to understand who she works for. Terrible company to have as an HOA manager. Unprofessional and unreliable.

Fantastic experience: Amazing management team.

Negative experience: TWO MONTH LATER I AM STILL WAITING FOR SOME ONE TO RESPOND. VERY UNPROFESSIONAL EMAILS NOR PHONE CALLS NEVER GET RESPONDED. MARA SCREENS CALLS AND DOES NOT TRANSFER CALLS. SADLY I HAVE NO CHOICE TO GET STUCK WITH SUCH AN UNPROFESSIONAL MANAGEMENT COMPANY!

Fantastic experience: Blake is professional, knowledgeable and friendly and addresses any questions or concerns in a caring manner. He responds quickly and takes the time to resolve situations. Thank you Blake!

Negative experience: Worst property management company I have encountered. Their accounting software is from the dark ages.....would not recommend under any circumstances....

Negative experience: Terrible customer service, no real help at all！

Fantastic experience: Louis, Lauire and the team at Vine Managment are the best. They are professional and caring. I have worked with several management companies over the years, and Vine Mangement are by far the best.

Fantastic experience: I can’t say enough good things about Vine Management. They have been working with our HOA for many years now and never fail to impress. Louis is extremely responsive when it comes to unplanned or unexpected incidents and very thorough and knowledgeable with regard to handling the ongoing issues that inherently come with managing any community. I have and will continue to recommend this company to any and all HOA’s in need of support.

Fantastic experience: Vine management has been doing an amazing job working with our community HOA. They have done an outstanding job handling all of our community’s needs in a timely, and efficient manner. They go above and beyond to make things run as smooth as possible. I cannot recommend them enough.

Fantastic experience: Vine management goes the extra mile!

Fantastic experience: Blake is the best. Salt Springs Resort really needed a person like him to get everything straight.

Fantastic experience: Blake is very responsive with any requests or needs sent his way. He helps coordinate between multiple parties to make sure everyone is taken care of, and he does so with a professional and kind tone. I am thankful for their management and continued support to our association

Fantastic experience: Blake was informative, and professional in answering my questions. I am looking forward to doing business with,Vine Management, due to his professionalism!

Fantastic experience: Blake has been a wonderful asset to our community since taking over as our CAM about a year ago. He is responsive, dependable, and truly dedicated to making sure everything runs smoothly. We greatly appreciate the effort and care he puts into his work. Vine Management has also been excellent in addressing all of our needs promptly and effectively. Overall, we couldn’t be more pleased with the partnership.

Fantastic experience: Vine Management has been handling our HOA for the past several years. Blake and staff do a very good job. Smooth, silent, strong!

Fantastic experience: Blake went up, and beyond great satisfaction. He should be the employee of the month in my eyes. Thanks Blake

Fantastic experience: Blake is amazing and provides an exceptional customer experience.

Fantastic experience: Came home one evening and the gate was malfunctioning due to a powerful storm. We got in when an exiting vehicle activated the gate. I called Vine Management after hours, was VERY pleased to learn they had an after hours emergency option. I went for that option, the phone was answered almost immediately and on site response was very, very quick. They were not able to repair the control that night, but they did get the gate open so people could get home!

Negative experience: I live in Ocala and my homeowners fee address for vine mgt. Is Tampa ,FL. How ridiculous!!!!!!!! We recently had our entrance gate updated. Did Vine mgt. Send us the info plus sticker ,of course not -for a $10 fee they would accommodate us. They claim to make life easier and simple for us. What a big joke.!!!!!!!!

Fantastic experience: Laurie and Josh were very professional helping me with a recent inquiry. They were polite on the phone and quick to relay information via email when appropriate. When the board decision was made, they sent me the verdict immediately. Thanks and keep up the great work!

Fantastic experience: Muy profesionales

Fantastic experience: We needed the gates open in order to have an open house. Josh could not have been nicer in helping me through the whole process. Once we were approved he even took the time to let me know for sure that someone would open them for us on Sunday. Definitely made it easy and I'm grateful.

Positive experience: Thank you Blake for and staff who saw me in spite of not having an appointment. I look forward to working with you in conjunction with our HOA.

Fantastic experience: I had the listing but the buyer had so much trouble with registration for acceptance into the community . Josh at Vine mgt was so patient and went the extra mile to find out information for me to relay to him .

Fantastic experience: Blake Lock was very helpful and courteous.

Fantastic experience: Aloha, Laurie of Vine Management was professional, courteous, and understanding in taking care of a several question’s I had asked about in reference to my wife and I getting ready to purchase a vehicle. We live in JB Ranch Community. Laurie explained to us on the cell phone, what the Community Restrictions were in the purchase of certain type’s of trucks and or vehicles that are allowed to be parked in the JB Ranch Community. Laurie saved us plenty of monies due to the fact no vehicles greater than the size of 3/4 ton truck are allowed in the JB Ranch Community to include Commercial or Recreational Vehicles! Thanks for your total Care, Professional Attitude in explaining to us what the rules and regulations are in the JB Ranch Community. Great Job, plus the time you took to look up the information in such a short timely manner! Laurie you are definite asset to Vine Management! Laurie You Are A Diamond In The Rough! You Deserve More Than 5 Stars! Thanks Once Again! Keith & Minnie Miles

Fantastic experience: We reached out to Vine Management on behalf of our clients to obtain needed information to facilitate the purchase of their home. Laurie was prompt to provide the information needed quickly and efficiently. In the real estate industry, I have the opportunity to work with a multitude of management companies and they are a breath of fresh air!

Fantastic experience: I was in need of a HOA estoppel in a rush to save a closing and received it pronto!!

Fantastic experience: Blake was very professional and pleasant to talk with. He got back to me in a timely manner.

Fantastic experience: After feeling like a red-headed stepchild to our previous management company, Vine Management, Rebecca in particular, has been a breath of fresh air. She is responsive, understanding, and knowledgable. Managing a large community is a collaborative event that takes many people and time. Nothing gets done quickly. But with Rebecca, we have been able to complete many deferred maintenance issues such as roofs.

Fantastic experience: Thank You Blake , with your excellent service. Very polite and helpful. Provided documents fast and efficient.

Fantastic experience: Blake was very patient and helpful with getting my issues resolved quickly! The first person I spoke to who actually listened to my concerns! If you call Vine, request to speak to Blake and I’m confident he will help you or find someone who can help you!

Fantastic experience: I want to publicly admire and give kudos to this management company. I have dealt with multiple firms in the market and also from the point of view of being a HOA board member in multiple locations; but the professionalism and diligent that Vine Management shows is phenomenal. The team is super response and detailed. Very courteous and I would congratulate them for the hard work. Their leaders and team. Cheers and thanks for supporting our community.

Negative experience: Vine is new to our community as of 02/2023. They have accomplished a several maintenance tasks such as tree removal & roof repairs. However, I made 5 attempts to contact Rebecca by calling the office phone over the course of 3 weeks for my work order (WO#209). Each time, I was asked to leave a voicemail which is never returned. I submitted a work order April 4th with still no progress despite my COA approving the repairs. Very difficult to contact, and untimely. 12/14/23 Edit In response to owner: Request made on 11/29/23 12:10AM via email for proof of return calls and voicemails. Still no response given. Communication is lacking even after going in person to speak to Louis (manager).

Negative experience: Communication and a faster response are key if you'd like to keep our business.

Fantastic experience: Rebecca was super helpful in answering questions and getting information that I needed quickly. Big thanks!!

Fantastic experience: As a Realtor I work with a lot of different management companies. I can honestly say that Vine Management is the best management company to work with. I've done several transactions where they've been the management company and it's always seamless. In my latest transaction they notified me up front about a potential legal issue; I was already working on it, but it's nice to know they're in front of the issue and not allowing it to be an 11th hour surprise. Well done Vine!

Fantastic experience: One of the Best management companies in Central FL. Very thorough and they communicate well!

Fantastic experience: You've been one of best management companies I have ever worked with in my 39 years being a realtor here. You answered my questions immediately and correspondence was very professional.

Fantastic experience: Thank you all for working so hard, best HOA company we worked with!!

Fantastic experience: I appreciated the good communication. I feel Laurie Gahr went the extra mile by texting me at 9:45 in the evening with my answer. I was impressed. Thank you

Fantastic experience: We owned two units in Silver Downs and had the privilege of working with Rebecca on several occasions over the years. The staff was good, but Rebecca was exceptional. She was professional, pleasant, reliable and always get things done in a timely manner. Her communications skills are " Simply Amazing " "Thank you Rebecca for all that you have done and I am sure you are still doing. Maggie☺

Fantastic experience: I highly recommend Vine Management. We are in an HOA community and they are the property managers. They are doing a good job. We have worked with Lisa in the accounting department and she is wonderful!

Fantastic experience: As a Realtor, I often work with property management companies. I've had a couple of opportunities to work with Vine Management recently and have found them to be so responsive! The followup on questions, sometimes requiring a little research, has been excellent! Thank you, Rebecca, for making the most recent interaction a very positive experience. I look forward to being a resident in one of your communities!

Negative experience: Worthless management Co. Like most HOA management firms, they are just looking for the money.

Fantastic experience: It's always easy to get information and talk to a live person about their communities they manage!

Fantastic experience: One Year review having Vine as our HOA managers Whenever I call they either answer immediately or call back shortly after I leave a voicemail. Whenever I have a question it seems that Lori always has the answer. Every manager I have dealt with so far has been very knowledgeable and friendly

Fantastic experience: Vine Management has and is doing an excellent job in my community!! Kudos!

Fantastic experience: I have owned property in Derby Downs since 2004. This is the best management company we have had so far, hands down. I currently have five units. They respond very quickly, whether I have an issue or somebody has an issue with one of my renters. They answer the phone quickly and are very good with answering any questions that I have.The grounds look great! Job well done thank you.

Fantastic experience: Vine manages Fox Meadows and I could not ask for any company to do more for us. Always looking out for the residence and taking care of any problem quickly.

Negative experience: Let me leave a review that has not been bought and paid for or that comes from someone's relative, but that comes from a resident who lives in a neighborhood Vine Management is paid to serve. This is my personal experience: First, Vine Management and the HOA Board of Woodland Village require residents to submit an ARB (Architectural Review Board) form before making any modifications to the exterior of their home or on their property. Need a new roof? Want to paint your home? Want to remove a dead tree? Create a patio space? Get a new garage door? You must get their approval. They will even go as far as to tell you what color paint you can use and what kind of roof. Some of this I can completely understand, knowing that just comes with living in a gated community that has an HOA. However, If your home is experiencing an emergency (as my home was when water was pouring into my living room) you are not allowed to make ANY modification to the home without this ARB form and their approval (which, in my experience takes weeks). Flooding happening to your home does not trump this ARB form they require of you. AND, if you go ahead and take measures to protect your home and valuables without this ARB form, they will serve you with an attorney notice and threaten you, amidst whatever costly misfortune you are already contending with. Zero compassion. Zero concern. If digging a trench in YOUR yard or grading YOUR yard to move water is what will save your home in the event of an emergency, forget about it. You better fill out that ARB form AND get some unqualified person's approval before you touch or move a thing! Let's now talk about communication. You can send an email to Vine Management and you are LUCKY if they reply sooner than 3-5 business days. Heaven forbid you have an issue after 4 p.m. or on a weekend. You are out of luck. The cheap, lousy irrigation system that runs through Woodland Village is always breaking, always going off at random times, causing bubbling and flooding and mushy spots in homeowners' yards, but if you think you can call about it and it be resolved right away, forget it. That burst pipe will spray and bubble and pour out water until they finally get around to checking messages the next day or maybe the next day – I don't really know when they might decide to check or answer a call. They "work" Mon-Fri until 4 p.m. and that's firm. However, good luck reaching them even during working business hours. And if you do call back to back to back, like I had to do, Vine Management ripped me a new one because, "Do you expect us to answer all of those calls?" Actually, "No. I expect you to answer the first one." The trees inside Woodland Village are rotting, falling and disintegrating before our very eyes and this has been going on for weeks and months. One incident of a falling limb blocked the only way in and out of this community, not allowing for emergency vehicles to get to residents if they had needed it. It took hours before anything was done and days before the debris was moved. They hired someone to resurface the community I live in and they did such a poor job, they actually surfaced the slope TOWARDS the homes and not away, causing (you guessed it) flooding! How did they resolve this? You would think they would make this company come back and redo work and get it right. Nope. Instead, they cut a huge section of my yard, poured concrete and laid a flat grate over the hole for drainage. I am expected to lose part of my yard, live with this eyesore and also be the unofficial "unclogger" of this flat grate that collects leaves and debris that blocks the drain from even working! If I don't do it, water backs up and floods the entire left side of the neighborhood homes. I could go on and on with just my experiences alone and, in talking with neighbors, they have told me about similar experiences where they are ignored, spoken down to, blamed, accused and given little to no help at all when they need it.

Negative experience: They do not get back with you as soon as they should and keep saying the roofs are going to be blown off the house but making to many excuses..

Fantastic experience: Loch Harbour hired Vine Management to care for our community. We are so happy with the choice. They taken ownership of the property and made immediate improvements. They answer the phone. Thank you Vine for caring for our community.

Fantastic experience: As a resident here for more than 20 yrs, I've seen several property management companies co- operate with our Home Owners Association with varying degrees of success. The team at Vine Management have been effective in maintaining and improving the property here from day one.