Legum & Norman Property Management

Edgewater House, Sea Colony Wy, 19930, Bethany Beach

Legum & Norman Property Management is a premier HOA and condominium management firm proudly serving communities across the East Coast, with a specialized focus on Bethany Beach, Ocean City, and the greater Washington, D.C. metropolitan area, including Maryland, Virginia, and Delaware. As part of the Associa network, the company brings decades of experience—managing associations since 1969—to deliver world-class property management solutions tailored to the unique needs of residential communities.

The firm offers a comprehensive suite of services designed to enhance community value and resident satisfaction. Their expertise spans community management, handling daily operations, vendor coordination, and governance support; professional maintenance to preserve property values and ensure safety; and real estate services that guide owners through sales and leasing processes with industry-leading professionals. Additionally, Legum & Norman provides robust financial solutions, characterized by strict security standards, SOC 1 Type 2 compliance, and transparent reporting, ensuring fiscal stability for associations.

What sets Legum & Norman apart is their commitment to personalized service and advanced technology. Management fees are custom-quoted based on the specific size, location, and requirements of each community, rather than relying on rigid tiered schedules. They utilize cutting-edge software like TownSq for efficient communication and management, prioritizing data security and operational efficiency. From onboarding transitions to ongoing lifestyle programming and sustainable community initiatives, Legum & Norman acts as a dedicated partner, combining professional integrity with a family-oriented spirit to help communities thrive.

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Legum & Norman Property Management

Our comment from ImmoNetwork about Legum & Norman Property Management:

A Decades-Long Legacy in Community Management

Legum & Norman Property Management stands as a premier firm in the United States, specializing in the administration of Homeowners Associations (HOA) and condominiums. With a rich history dating back to 1969 as part of the Associa network, the company brings decades of expertise to the East Coast, with a strong presence in Maryland, Virginia, Delaware, and key areas such as Bethany Beach, Ocean City, and the Washington, D.C. metropolitan region. Their approach goes beyond basic administration, aiming to enhance property values and resident satisfaction through professional, tailored solutions.

Exceptional On-Site Professionals and Resident Engagement

The most frequent praise from clients centers on the outstanding quality of the on-site managers and community staff. Residents consistently highlight the professionalism, patience, and warmth of individuals like Theresa Sakalski at Braemar Towers in Ocean City, who is described as "exemplary" and a "five-star" communicator. Similarly, Gloria Lamonaca at Bishops Landing is celebrated for her prompt responsiveness and kindness, while Amina El Ghawil has received acclaim for her welcoming nature and ability to make new residents feel at home. Other mentioned professionals, including Rick Michaud, Michelle Pearre, and Greg Roby, are also noted for going above and beyond their duties.

  • Personalized Attention: Managers are frequently commended for taking a personal interest in residents' well-being, from helping elderly owners navigate technology to assisting with complex board issues.
  • Responsiveness: Clients appreciate the quick reply times and the willingness of staff to handle inquiries, even on weekends or after hours.
  • Conflict Resolution: The team is recognized for their ability to provide successful resolutions to issues with grace and efficiency, fostering a positive community environment.

Comprehensive Services and Technological Integration

Legum & Norman offers a full spectrum of services designed to maintain and improve community standards. This includes operational management, vendor coordination, and rigorous financial stewardship, ensuring stability through strict security standards and transparent reporting. The firm leverages advanced technology, such as the TownSq software, to streamline communication and data management. Their financial services are underscored by SOC 1 Type 2 compliance, providing peace of mind to associations regarding fiscal responsibility. Customized management fees, tailored to the specific size and location of each community, further demonstrate their commitment to a non-rigid, client-focused model.

Commitment to Property Improvement and Community Standards

Beyond daily operations, the agency plays a vital role in the physical and social vibrancy of the communities they manage. Staff have been instrumental in spearheading significant improvements, such as the resurfacing of tennis courts, pool upgrades, and enhanced landscaping projects. Clients value the team's deep knowledge of the property’s infrastructure and their proactive approach to maintenance. While a few isolated complaints exist regarding specific logistical or maintenance delays, the overwhelming consensus reflects a high level of trust in the agency’s ability to protect property investments and foster a welcoming, well-managed living environment.

Legum & Norman Property Management: Reviews

4.4/5 (52 Reviews)

Reviews are the opinions of their authors. We do not verify that the author was a customer.

Reviews on Google

4,4 out of 5 from 52 reviews

Hisgrace Bow Published on Google

Fantastic experience: I moved to the Westview South Community two years ago. Legume & Norman has managed our community since then and I have had the opportunity to work with both Linda and Michelle.and they have work extremely well with the board and the residents of the community. Additionally, does an exceptional job in her role serving as property manager. I love how passionate she’s about her work and how incredibly engaged she is with the residents in the community, which I know at times can be challenging . Lastly, I will say that as a new community it has been a blessing knowing that both Michelle and Linda have such a willingness to work with the board and are always advocating on our behalf to ensure our community is successful.

ty Clay Published on Google

Negative experience: Lack of timeliness to emails is highly concerning. Mallard Lakes Condo Association deserves better service.

Don Conant Published on Google

Fantastic experience: The level of personal attention and response we get even though we are a small HOA is beyond outstanding.

James Smith Published on Google

Fantastic experience: I hope that this is the correct setting for this specific feedback, but if not, then I will gladly share this information in the appropriate forum upon notification. I simply want to comment on the superior services that I have received from Legum & Norman Realty Inc.; more specifically, the invaluable assistance rendered me by a Ms. Tammie Cunningham, Community Manager, Parkside Residential, Maryland. Ms. Cunningham’s professionalism, knowledge, and willingness to assist me with a particular homeowners association (HOA) matter pertaining to the unfortunate weather damage to my residential is beyond reproach. She was well-versed and graciously assisted with this matter by providing helpful guidance in the way of applicable resources (i.e., governing rules and policies) relevant to my specific situation. Ms. Cunningham tirelessly responded to my numerous inquiries and requests, and all in timely fashion (e.g., within 24-hours). Undoubtedly, the success of my endeavor was directly contingent on the excellent services that she specifically provided. Thank you.

Achim Oppelt Published on Google

Fantastic experience: Legum & Norman has been managing our community (Arlington Court Condominium) in the last couple of years and they are doing a great job. I served as vice president of the board last year and am now the president, and I would like to say that they provided us with an excellent community manager (Joe Alfonso-Wright) who has been with us for the last year and goes above and beyond serving our community! We are very happy to have him and hope he will stay with us for a long time.

Monica Saldarini Published on Google

Fantastic experience: Christina Davis is our on-site manager at Champions Club. She is helpful, pleasant and available for all our needs!

Nancy Enright Published on Google

Fantastic experience: When I arrived at the Byron, I knew nothing about condo living. But I was lucky because Manager Amina El Ghawil was there. She welcomed me like a pro, graciously explained the practical details of life at the Byron and patiently answered my many questions. She simply made me feel at home. Among many helpful things, she personally searched with me to locate my storage locker, she quickly dispatched the building engineer to help me with my AC vents, she kept an eye on my condo when I was having surgery. Amina’s office was open to all. When I would stop by with a quick question or just to say hi, I could see that she took a personal interest in the well-being of each resident. She made time for anyone who popped into her office and handled any issue that crossed her desk, major or minor, with exceptional grace and competence. One day I brought an issue to her attention. She picked up the phone and addressed the matter on the spot — problem solved. At board meetings, I marveled at her knowledge of the complex physical plant and the many projects in progress. Everyone I’ve spoken with says how much they will miss her. But with her usual thoughtfulness, she left us in the good hands of her personally trained replacement TJ Davis. Amina has that rare combination of professionalism, efficiency, exceptional people skills, grace and genuine warmth that merits a 5-star-plus rating.

Jess Briggs Published on Google

Fantastic experience: Michelle L Pearre @ westview south is AMAZING! always helpful and responsive. love our community and our center with all the fun events she helps plan in addition to helping me throw my 40th bday bash at the westview clubhouse!

Rosabeth Cuppy Published on Google

Fantastic experience: On Friday, February 16, 2024 at 4:30 pm I went to Greg Roby our General Manager at Fairlington Villages. I am running for the BoD, and desperately needed maps to show the boundaries for all 6 of our Wards. February 17,18 was the weekend for our campaign flyers to be distributed over the entire neighborhood. With a smile, Greg eagerly helped me and my friend (this was my second time asking for his assistance that day).He offered to print plats of each Ward. He asked me to look at the plat on his computer to be sure I could read the document before it was printed. Greg went above and beyond to be sure my friend and I could read the maps easily and understood where the boundaries were before we left his office. Without Greg's kind assistance, my weekend could have been disastrous. The volunteers who assisted me with the distribution of my flyers all remarked at how easy it was to read the maps. My weekend campaign event was a great success. Sincerely, Rosabeth Cuppy

Karen Fields Published on Google

Negative experience: Hopefully, the laundry machines in bldg 906 (the Boulevard 22314) will be repaired soon. If not, perhaps an adjustment to the monthly condo fee until then.

Marva Dansberry Published on Google

Fantastic experience: Tina Davis is a most helpful manager for our community. She responds quickly to committee needs and helps individual homeowners understand HOA rules and guidelines. Her smiling personality is very welcoming!

Chele Published on Google

Fantastic experience: I'm in Bishops Landing, Millville DE. I thank Gloria Lamonaca for being so prompt in responding to needs & always willing to help. She's the best!!

Marcy Romm Published on Google

Negative experience: Appalling and unconscionable that we are just being notified , and not even by Legum Norman, that our building, Edgewater in Sea Colony Bethany Beach, is once again having construction on it starting in only 2 days and lasting until possibly Memorial Day of 2024. We had already rented our unit for the last two week of September and now at the last minute we have to let the renters know that they can either get a refund or partial refund if they opt to rent anyway. Incredibly horrible management!

Debra Facciolli Published on Google

Fantastic experience: I have lived in Bay Creek in Cape Charles Virginia for five years. Rick Michaud is our current manager. He has been an excellent manager. He has been instrumental in so many improvements in Bay Creek. He is extremely responsive and gets things done. In the time he has been at Bay Creek he has been able to spearhead many projects such as Tennis and PickleBall resurfacing, Community pool upgrades and new signage and lighting for all the villages to name just a few.of the major improvements. We are very lucky to have Rick Michaud in Bay Creek.

Taisha Braun Published on Google

Fantastic experience: We have lived in the community for 15 yrs and have seen a few changes in our HOA. Management has always been pretty responsive but Kim is our favorite. She has always gone above and beyond for any of our needs and is always responsive pretty quickly. She is thorough but in an easy manner that makes any dealings that much easier.

Rose White Published on Google

Negative experience: Stratford Place, Kingstown VA Ashby Ln is well kept, Wigmore Ln on the other hand is completely neglected and run down. It’s a shame that management allows a beautiful property to look like it doesn’t belong in the area. From landscaping to balcony upgrade project shows management does not care. As for parking Ashby Ln has enforced assigned parking, Wigmore Ln again allows anyone to park where ever they want with no enforcement. I have witnessed people drop off vehicles and leave them for a few days to a few months. Complete disappointment.

Naomi belkin Published on Google

Positive experience: The management here is friendly and responsive but the services covered are poor to middling. They use round up to kill weeds often changing the times and with poor communication with residents. Plus it’s poison outlawed many places and shouldn’t be used at all. The plantings are not beautiful, mostly meager and non flowering. I used to live in Rossmore leisure world and they had wonderful plantings and deer screens on beds. The trash service is limited to far less than an average reston household receives, tho you claim to have unsurpassed service. We are expected to dispose of a lot of the trash categories ourselves. To your credit our resident manager is a caring and sensible person, hence friendly and responsive, but the services provided are not good.

JoVita Wells Published on Google

Negative experience: Why am I charged a late fee although I send my payments on the first of the month. I should not be charged a late fee because the company empties the lock box at the end of the month.

Ana Menezes Published on Google

Fantastic experience: Without having Fatima Laatour I don't even know what I could do. Fatima is an intelligent, attentive, quick person, and above all patient with people like us, the elderly. Thanks to Fátima, we were able to register on the Legum&Norman Reality website and it was she who taught us how to put a note on the rent of our apartment. We hope to see Fatima promoted because she really has the capacity for it and a special charisma to serve people who "were born and raised without a computer. Thank you for your attention ana maria menezes and jose marcus menezes 2665 Prosperity Avenue apt 254 Fairfax VA 22031

Erin Cooper Published on Google

Negative experience: The management at the Bryson Condominium is really poor. Packages go missing, parking passes aren’t done correctly, residents are expected to handle noise complaints etc themselves. This is not the point of having a management .

Paula Kaplan Published on Google

Fantastic experience: Legum & Norman does an excellent job of managing the Braemar Condominiums. Theresa Sakalski, the on-site manager, couldn't be nicer and does her job flawlessly. I highly recommend Legum & Norman.

Brad Swartz Published on Google

Negative experience: L & N Management staff at Glen Riddle is extremely overly officious to the point we will no longer deal with the assistant manager who has lectured and insulted my wife over disposing if a half bag of yard waste, yet they have an overflowing dumpster of garbage situated next to our property raising public health concerns in addition to privacy and asthetics of the community. The Manager has openly defended the Asst. manager for berating my wife over this minor issue. The manager and BOD have not resolved complaints related to this dumpster eyesore. The assistant manager is quick to cite for violations then back peddle because they have no merit. Overall, N&L is not meeting the needs of the community due to these major issues and have little confidence in their abilities to resolve them. We will be looking for another home away from this madness.

Connie Meisner Published on Google

Fantastic experience: Yesterday I asked Gloria Lamonaca for some information that I needed for our Finance Committee. She responded within the same hour. Gloria is very responsive, patient and helpful!

Bob Haltmeier Published on Google

Fantastic experience: Theresa Sakalski at the Braemar always provides 5-star service. She’s knowledgeable, pleasant and the best communicator I’ve ever seen at the Braemar in 28 years.

Laura Clifton Published on Google

Fantastic experience: Our family have been owner’s in Ocean City, Md since the late 80’s. We’ve had many property managers over the years and Theresa Sakalski is exemplary. She is pleasant, organized and quick to respond to our needs. She’s attentive and emails as needed to keep us updated with any issues or relevant information.

Wayne Miller Published on Google

Fantastic experience: As condo owners of a unit at the Braemar Towers in Ocean City, Maryland, my wife and I have had a fantastic experience with Legum & Norman as property managers, and most specifically with the on-site manager Theresa Sakalski. Not only is Theresa extremely pleasant to work with, but she and her team are very responsive to our needs as well as needs for the whole Braemar community. She keeps projects on task and is always willing to go the extra mile. We feel that this is a key reason Braemar Towers is such a prime property in OC.

John Beachley Published on Google

Fantastic experience: Theresa Sakalski and the whole crew at Braemar Towers are fantastic!

Bill Corey Published on Google

Fantastic experience: While we did not spend as much time at the Braemar this year, I always found Scott and Theresa responsive to our needs. Theresa handled the transition very smoothly when Scott moved to the head office of Legum & Norman. The Braemar is an extremely well-run building.

JR Norris Published on Google

Fantastic experience: The L & N Management staff at Bear Trap Dunes, Ocean View DE are phenomenal. Judy Truitt and her staff are very informative, courteous and professional. Kudos to the Team!

ToniAnn Published on Google

Fantastic experience: Gloria is very nice and always knows how to respond in the correct manner. She calm and attentive and always takes concerns to heart. Wonderful lady.

Susan Slagle Published on Google

Fantastic experience: Theresa Salkowski does a great job at the Braemar

Philip Samawicz Published on Google

Fantastic experience: Great. Especially Ms. Sakalski at Braemar. Steve Wright, the gardener, has enhanced the property as well.

barbara bruce Published on Google

Fantastic experience: Theresa Sakalski at the Braemar in OCMD does a fabulous job managing the property. She answers emails & calls promptly, is very kind & personable to deal with on many issues concerning owners & guests.

D B Published on Google

Fantastic experience: Buying a condo in Ocean City, MD a few years back was something we had always wanted to do. Narrowing down the possible locations was a difficult process. We decided on The Braemar Towers on 131st St for a variety of reasons. One major reason was the reputation of the complex and its management company. They were known as second to none. Now that a few years have passed we thank our realtor for his insight. Legum & Norman has performed even better than anticipated. The key to their success and my happiness is the people. Top notch, detail oriented and professional. I cannot say enough about Theresa Sakalski, the onsite manager, and her skill set. I sleep well at night when I am not in Ocean City knowing she is taking care of my investment. If you are looking to buy at The Braemar, stop in and meet Theresa and the team at Legum & Norman Realty. You will see why it is the place to live on the north end.

Robert Piccione Published on Google

Fantastic experience: Theresa S. and staff has consistently done a great job over the 2 years we've owned our OCMD condo. Bringing countless years of insight and experience to our HOA.

Michael Rudy Published on Google

Fantastic experience: Theresa Sakalski and her staff are doing a wonderful job serving the Braemar community.

Frank Cangelosi Published on Google

Fantastic experience: So I have owned a condo at the Braemar Towers in Ocean City MD for about twenty years. And I must said that the management over the years has been excellent. The current team at Braemar Towers, led by Theresa Sakalski is no exception. In fact I believe that they have raised the bar even higher. The team is very responsive to owners needs and questions. Any they do it always with a smile on their face. Personally I have always enjoyed my interactions with Theresa and her team because they have always been able to provide successful resolutions to any issues. And it is always done in a timely manner. They work hard to make the Braemar Towers one of the best buildings in Ocean City . And they have succeeded!

Paul K Published on Google

Fantastic experience: On the rare instances I need help from either a simple inquiry to assistance with issues here at Bishops Landing, Gloria is always there to help! Outstanding!

Kathy Hooker Published on Google

Fantastic experience: Always excellent and prompt response and service at our Bear Trap neighborhood and home.

Judy Burgo Published on Google

Fantastic experience: If I want something done, I call Gloria in Bishops Landing. Gloria is responsive and always very pleasant! She is always willing to help in anyway that is needed.

Richard Femiano Published on Google

Fantastic experience: Gloria,in BLN is the best !!

Lewis Dardick Published on Google

Fantastic experience: Gloria at Bishops Landing was super responsive to our concerns.

Sandee M Published on Google

Fantastic experience: I had a great experience with Gloria at Bishops Landing. We recently moved and I truly miss her. She was really great and communicating effectively between the HOA and the community. She was very easy to get in touch with. She worked on the weekends, when I needed something. The main thing is that she was kind. When we moved and we moved out she was kind and caring. I cannot say enough good things about her.

Edward Haywood Published on Google

Fantastic experience: Always Very Helpful.

Lisa Twiss Published on Google

Fantastic experience: Sheri-Ann was incredibly helpful today, and I genuinely appreciated her professionalism and customer service.

Marcella Hartman Published on Google

Fantastic experience: Great service in the Peninsula. When asked manage a problem the Legume people follow through. Thank you

JoAnn Dunn Published on Google

Fantastic experience: Love the Braemar. Everyone is friendly and ALL the employees are courteous and helpful. Five stars again!!!

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