MySmartLease Property Management

Fantastic experience: It was a really nice place easy to find easy to operate the device and take a tour

Fantastic experience: Garage needs to be cleaned.

Fantastic experience: This is a professional and efficient way of renting and/or buying a property! The self guided tour, the presentation and the smells through out the home make you feel like you already live there! Can’t wait to lease a homes with MySmartLease

Fantastic experience: It was very nice with simple directions and easy to follow I enjoyed the self guided tour thank you

Fantastic experience: This is such a beautiful community and a great place to raise a family being close to an elementary school and a middle school .

Fantastic experience: Very good team. They communicate effectively and are willing to help.

Fantastic experience: The House was Beautiful and I would pay extra just to be able to have the opportunity to live there it’s spacious and has big rooms and a Beautiful kitchen I am in Love with this place.

Fantastic experience: Very professional. Property was clean and very presentable.

Fantastic experience: I liked that you got to see the house in your own and didn’t feel like it was a rushed walk through with other people being in the home

Fantastic experience: Easy to use website. Very friendly staff

Fantastic experience: Great place, hopefully we can make this home ours soon ,people were very helpful

Fantastic experience: Was east to tour

Positive experience: Everything went well, I did have a bit of difficulty with the lockbox because I had never used that model before but once I got it open it was an easy process. Place was presentable with a few minor things that I’m sure will be taken care of soon.

Fantastic experience: MySmartLease is very professional and provides amazing customer service. Erica always goes above and beyond making sure all issues are addressed on-time and correctly. Very recommended.

Negative experience: The secretary was rude as hell. I will never suggest this company to anyone ever. She actually said "I can no longer help you "and hung up and blocked me

Fantastic experience: It was very nice and safe for me and my kids to live in.

Fantastic experience: Loved the home I went to see I hope I get it!!!!

Negative experience: Hello I am new here in California. I applied for unit that has been available for over a month. I followed instructions to pay for application process. They were answering the phone when the application was being set up but after submitting the application no one has responded to any of my calls. I am still trying to rent the property and the agent that showed me the property said he would like me to stay there. But no one will answer my calls to even give me status update. Usually you hear back next day or day afterwards from most companies. Can someone tell me why no one answers the phone and why did you take my application fee if you weren’t going to rent to me.

Fantastic experience: Nice and good website for rentals

Negative experience: They never answer their phones or emails, very unprofessional.

Negative experience: worse company I have ever experienced

Negative experience: Very poor customer service never anyone to handle any issues, and the most disrespectful rude unprofessional, secretary Erika from smartlease is a very poor example of how people should be treated. She is very rude and unhelpful everytime. Tried to ask for a manager and she says I am all you get nobody else here

Negative experience: Attempted to contact regarding a viewing of a home. I received text with a link to apply for a self viewing. The link then took me to an address that asks me to upload my ID, a selfie, and my credit card. I am unwilling to upload any personal info if I have not yet met with anyone. I then attempted to call and schedule a viewing that way, and they refuse to do so stating the only way is through the link. I do not feel this is a legit entity.

Negative experience: Applied. Did not receive any calls or any information back from them

Negative experience: Shady business practices. Buyers beware!

Negative experience: Its funny how they try to keep their business running great but the honest truth they wong resolved anything

Negative experience: Mysmart lease never answers my emails or phone calls....like I said before worst company I ever rented with, and this time this comment wont be erased upon my smart lease request. Save you time and dont rent with them

Fantastic experience: Totally satisfied with the customer service they provide. Very helpful and understanding. Not one problem did i experience with this company. Thank you guys again for your loyal support.

Fantastic experience: Great company that will help you manage your property. The folks are kind and they have lots of services to fit your situation. Give them a call!

Fantastic experience: My husband, Dave, and I have worked with Tim on multiple occasions. He is always professional and honest. We would not use any other Broker! Tim and his staff are very helpful and always there to take care of any situation we run across. We can not say enough about them and always recommend My Smart Lease for any owner or renter!

Fantastic experience: I have used with this company for my rental for over 10 years. I have always found them to be professional, responsive to both my tenants and me and they have consistently found good long term tenants.

Fantastic experience: This is a premier property management. No slum lords here. We have been renting with them for over 6 years and they are a great company. Erica (hope I spelled that right) does EVERYTHING! She works the front desk, does the repair requests, etc. She is always super nice. She coordinated with the owner of the home where we are at now to reglaze the tubs, put in a new dishwasher, fresh paint throughout, etc. I was happy with the initial walk through but they went the extra mile to make the house absolutely gorgeous upon move in. The walls were painted yellow before which wasnt a problem for me but they had the entire home repainted a beautiful fresh white and it was stunning! They managed the home we were previously renting until the owner sold it and they coordinated a move into the lovely townhome we live in now. It's cute, it works, and I'm so glad we are renting with them again. I actually rented the townhome prior to doing the walkthough and put down a deposit having only seen pictures because I trust them and they did not disappoint. I had no worries about anything. Heidi is a great lady, she's so nice and works with you. As a tenant, you can avoid most problems if you just communicate to them whats going on. My mother had a stroke and heidi allowed me to pay rent a few days late. It wasn't a problem and she totally understood. Justin is a cool guy, he really worked with us on the move out of our previous home and gave us an extra day to finish moving. He came out on his day off to do the move out which helped out tremendously. We were running behind due to issues with the moving truck and we were not moving fast enough and Justin really saved the day. Paul is a nice guy too, he came to do the pre move out inspection. Everyone there is great, we get treated like family. But then again we don't send harassing emails to the management, we keep to the terms of our lease, we don't trash the place, and we pay rent. Really simple. Doesn't take much to be a good tenant. All in all, I could not say enough about the property management. We intend to stay with them as long as they'll have us. :)

Negative experience: The place is full of crooks. The owner is a shady liar. Trust me domt do business with these scum bags

Fantastic experience: This is a review from a home owners side. I have been with Mysmartlease since 2010. My experience has been very good even with having to deploy to Afghanistan and no communication for weeks at a time. Never felt the need to change to a different management company. Very dependable on keeping my home in order and tenants happy and if there was a problem, I was informed. Their experience and solutions to issues has made working a full time job and renting out a home possible. I can speak on my interactions with Holli, Richard, Chris and most of all Erika. They have been very professional and easy to get a hold of. Would definitely recommend if you like not having head aches with the HOA.

Fantastic experience: highly recommend this management! Fast, reliable, and vey helpful staff. as a tenant, every time I have a concern or maintenance problem I want it to get fixed fast. Erika handles all maintenance and gets things fixed as soon as possible.

Positive experience: Helpful at times

Negative experience: The staff is rude, disrespectful, dishonest, inconsiderate, and incompetent. Dealing with this company was a complete nightmare. They are crooks. Do not do business with them!

Fantastic experience: It's a pleasure to refer property owners to Paul DiMarco to manage their apartments, homes and commerical buildings. He has an ethical company with an emphasis on excellent customer service. Located in the heart of Redlands makes it convenient for my friends to meet with Paul to discuss their real estate needs. I highly recommend him and his staff to help you!