Century 21 Gold Coat Realtors

Fantastic experience: A pleasure to work with. No complaints.

Fantastic experience: Katie Hein is amazing. Highly recommend

Fantastic experience: This is transaction number 4 with Nina. We absolutely love her commitment to every crazy goal we set out to achieve. Doesn't matter if we are buying or selling she is completely behind us and gives us honest and true feedback. Can't ask for someone better!

Fantastic experience: Veronica was such a pleasure to work with. She went above and beyond with all of our questions. She is knowledgeable and trustworthy . It is rare to find that these days. Would recommend her to friends and family. I do not know how to repay her for such kindness.

Fantastic experience: Nina was phenomenal through the entire process. She was honest, compassionate, communicative, and very knowledgeable. I would recommend her (and I have recommended her) a million times over. Nina far exceeded our expectations and we are so grateful for her expertise and friendship.

Fantastic experience: Alyssa had great communication skills and always kept me up to date with how things were going with properties, the sellers, and my financer. She also provided critical insight on the different homes that we were looking. Alyssa is a very professional and knowledgeable realtor that helped me find a house that I really wanted. Thanks again!

Fantastic experience: Katie Hein did an excellent job helping us with our relocation and home purchase. She was quick to respond to any questions and concerns guiding us through the home buying process and a calming presence when conflicts arose. We will definitely use her in the future and feel confident referring her to family and friends.

Fantastic experience: To say that Veronica is amazing, professional, knowledgeable, helpful, considerate, kind, and understanding is still an understatement. My fiancé and I just closed on our first home about a week ago, and we could never have done it without Veronica. We had little knowledge going in, but we explained our situation to her, and not only was she understanding, but she really advocated for us and got us the best deal possible. She's easy to talk to, and she quickly quelled all of our worries and doubts when it came to purchasing our first home. We appreciated the candor with which she presented the expectations and knowledge of the houses we looked at; we also appreciated her attention to detail and her expertise on the local real estate market. Veronica went above and beyond to make our dreams of home ownership come true, and the process turned out to be smooth, easy, and kind of fun because of her work ethic and dedication to her clients.

Fantastic experience: Nina Horn was extremely knowledgable and kind during the process of selling my home. This was my first home sale and she really helped me through the unknown. I appreciated Nina's expertise and her proffesionalism. She kept me informed every step of the way and was always quick to help when I needed it.

Fantastic experience: She helped me with my home search- questions-and pictures of my home I am selling ! She is a solid package of raw talent!

Fantastic experience: Nina Horn was very professional, courteous, polite, respectful, etc...

Fantastic experience: 10/10 would use Veronica again. She was very attentive and had answers to any and all questions we had! She goes above and beyond to help find the perfect home!

Fantastic experience: Scotty was great to work with. He went through and tirelessly sent us info on home after home. He is relentless. 5/5 would work with again!

Fantastic experience: I cannot say enough about Helen - she makes the home buying process so seamless and stress-free on my end! She cares about her clients and will always go the extra mile to make sure things go as smooth as possible. If you are looking for a Realtor who is trustworthy, driven and unstoppable I would recommend Helen 100 times out of 100!!

Fantastic experience: Working with Helen was amazing! She helped sell our house quickly and got the highest price possible. I will definitely use her again!

Fantastic experience: Alyssa Chavez was very helpful and nice, answered all my questions I had!

Fantastic experience: I have worked with Vanessa on 2 purchases and I couldn’t thank her enough. She listens and applies your wants/needs while helping you find the right fit. Both times, I looked at more homes than I should probably admit, but Vanessa was also positive and helpful.

Fantastic experience: Andy Menk made my home buying experience super easy and as stress free as possible! I would highly recommend him to anyone looking for an amazing realtor to assist them in such a big purchase!

Fantastic experience: Alyssa Chávez, was very helpful & sweet! Recommending her to my friends & family!

Fantastic experience: Alyssa Chavez was the epitome of patience and sweetness during our home-buying journey. Her approach made both my wife and me feel completely at ease. Working with her was a pleasure, and we can't recommend her highly enough for anyone in search of a heartfelt and dedicated realtor

Fantastic experience: Alyssa chavez helps great for housing needs.

Fantastic experience: Alyssa Chavez is a great realtor. We are in the process of trying to sell my home and get into another one. Can’t wait for a new chapter.

Fantastic experience: Alyssa chavez is a great realtor. She helps with housing needs.

Fantastic experience: Alyssa Chavez is an amazing Realtor! She walked me through an entire process during my buyers consultation on what to expect when purchasing a home! Century 21 Gold Coat Realtors is an exceptional team full of knowledgeable Realtors and professionalism! If I could rate them 100 stars, I would!

Fantastic experience: Alyssa is an exceptional realtor who provided outstanding support throughout my entire home-buying process. Her expertise, patience, and dedication made all the difference. Highly recommend century 21 to everybody!!

Fantastic experience: Vanessa is a professional and patient person. She listens to what you need. I got my home 3yrs ago and Vanessa still keeps in touch!

Fantastic experience: My wife and I got in contact with Vanessa when we were moving from Northern California to Wichita Falls. She went right to work for us by finding some homes in our price range, recording video tours of homes, and then helping us submit an offer on a home we liked. We closed on a home we loved within a few weeks. Vanessa helped negotiate many details with the seller, stayed in close touch with our lender, and kept us informed at every stage of the process. Vanessa is friendly and efficient. We were super happy to work with her!

Fantastic experience: Very nice people.

Negative experience: Before you can even finish moving out they’ll let people come in and steal your stuff.

Fantastic experience: Have been with them for almost 3 years. They are the BEST! Helpful, professional, nice, attentive and fast . Highly recommend

Fantastic experience: Great team to work with!

Fantastic experience: Katie was amazing to work with!

Fantastic experience: Marc McCown and Katie Hein are Wichita Falls real estate experts! They can answer any and all questions and are happy to help!

Fantastic experience: Katie is amazing!

Fantastic experience: Nina was very helpful every step of the way. She was available to us 7 days a week! Recommend!

Fantastic experience: Marc McCown was very professional, had a lot of patience. He went above and beyond his job to help us find a home.We looked at so many houses and he was with us all the way. He is the greatest. I would highly recommend him for your needs in buying a house to suit your family. I can't thank Marc enough.Thank you, Beth and Valerie "The Sisters"

Fantastic experience: Marc McCown, new part owner at Century 21, is the best realtor I’ve ever worked with. Quick and efficient without being pushy, he was completely on the ball with helping us sell our house and buy our new home. So, so glad we went to Marc!!

Negative experience: The absolute WORST property management in Wichita Falls. I’ve been yelled at over the phone; when I called and said “hey a pipe burst”, Katy Hein (property manager) literally yelled and then told herself to calm down. I had a flooded garage for a week with nothing being fixed and went TWO WEEKS without water because she still didn’t have anyone come fix it. Nothing was reimbursed, no “I’m sorry”, nothing. NEVER sign a contract with Century 21 or Katy Hein because you will be screwed out of a ton of money while being insulted at the same time. See her response below? Professionalism is key here.

Negative experience: If I could leave 0 stars I would. I’m on day 30 of having a broken freezer in my house. Very unprofessional people.

Fantastic experience: Valeria very helpful

Fantastic experience: I have been with them for 4 yrs. Very nice and sweet people!! My experience has been wonderful

Negative experience: Would not recommend this company at all. Unfortunately as a tenant I can't afford to move,but case said I have put in a number of request forms for repairs and still nothing has been fixed like the hole in the outside wall, the rotten floor in the kitchen,hallway and bathroom which has sunk about 1 1/2" worst part in the middle of it all sits my gas hot water heater. No insulation in walls or attic so power bill is outrageously high during the summer. So as a tenant take my advice do not use centry 21 as a property management company.

Negative experience: We gave Katie and Century 21 a month notice before we were going to move to Wichita Falls from the Dallas area. The house we were shown needed the lawn mowed badly, some fence repairs, general cleaning (such as a dirty microwave) and she promised to have the property re-keyed. After a months time we arrived in Wichita Falls only to find NOTHING had been done. When we notified Century 21 we were made to feel like the 'bad guys' for complaining. We signed a 1 year lease. After that lease was up, and for 3 years after that we never heard a word about a renewal or anything at all. They finally contacted us to let us know the rent was going to be raised and misquoted us what it was actually going to be. Now that we are moving, which apparently they also got the date wrong, they are rushing us out because its all about getting the tenent signed up and then acting like they dont exist. On top of everything they don't even have a key to the property. We are thankful this will be the last time we ever rent. Consider other options if you expect your rental company to care about your experience.

Positive experience: I appreciate these guys for giving us a chance when we had literally nothing to work with. My family has been better off with a home in a great neighborhoid. We have definitely not been the best tenants but they have been patient with us all along .

Negative experience: Would not recommend anyone to use this agency as a property manager. They are worthless. Nelson Tubbs continuously told me my house was in immaculate condition only to find it in the opposite condition. Attention to detail/rental agreements aren’t their forte.

Fantastic experience: Great Place

Negative experience: After Mr. Tubbs stopped managing, his daughter took over everything and it went downhill. Expect them to rush you to sign and then customer service is non-existent. They will never call you back. The owner is so full of herself that she won't let you talk and she will interrupt and talk down in a heartbeat. Always an attitude for no reason. No matter what you do or say, your ability to ask questions is irrelevant. Takes months for them to do any repairs. Took 4 weeks of no shows appointments from them to get them to show up for a final out inspection and that is when you get the cleaning checklist. They sit on security deposits past the 30 days. I paid my bills early every month, made improvements on the house, and went years between contacting them and they prove constantly that regardless of how good you are as a tenant, they want to get you to sign the lease and do nothing but get their paycheck. Some of there employees are good, but their boss restricts them from doing a lot. Good luck if you want to do business with them.