Veritas Property Management

Fantastic experience: I had a great experience renting from Veritas. Throughout my time as a tenant, they were always understanding, professional, and easy to communicate with. Whenever I had questions or needed assistance, they responded promptly and made the process simple. It was clear that they cared about their tenants and were fair to work with. I really appreciated how smooth everything was from start to finish, and I would definitely recommend Veritas to anyone looking for a reliable property management company.

Fantastic experience: Everyone in the office is so helpful. Communication is excellent. Highly recommend!

Negative experience: Very uncommunicative. Very disrespectful. I’m highly disappointed. Scheduled a viewing with them and they said they’d be there at Noon. Took time off work to go to the viewing and nobody showed. Nobody responded to my texts. When I called I got immediately sent to voicemail. I spent 45 minutes today hopeful about a new apartment to only be completely ignored by this company. I will go out of my way to avoid doing any business with them in the future.

Fantastic experience: Their customer service is absolutely excellent. Whenever I've had a question or needed assistance, their team has been promptly responsive, friendly, and highly professional. They make renting a breeze, and it's clear that they genuinely care about their tenants' well-being. I couldn't be happier with their service, and I highly recommend them to anyone looking for a reliable and customer-focused property management company.

Fantastic experience: Such great people to my family and I we are so blessed to have VERITAS PROPERTY MANAGMENT IN MISSOULA MT

Fantastic experience: THANK YOU SO SO MUCH VERITAS PROPERTY MANAGEMENT!!!! We have been with y’all going on 3years now!! And would like to note that within those three years EVERY TIME we needed you, you came right away and made sure to get things back to normal as quickly as any person is able to with the utmost respect and professionalism! We enjoyed Erin (as she no longer works with u) but ALLISON is GREAT! she came with kindness and understanding and was able to work with us on a few things! Such a great gal! I also wana give DENISE a shoutout as she has been a great addition to the company as well! So look no further TIMBER and the team @VERTIAS PROPERTY MANAGEMENT IS THE BEST IN MISSOULA MT!!!

Fantastic experience: Love renting from them! Have been with them a little over a year and they have always been so kind, understanding and helpful! I would recommend them to anyone!

Negative experience: Just horrible. Did a surprise inspection in December, checklists the discrepancies and it's been ten months and nothing has been fixed. Texted me and stated that they would do another inspection on the place four months ago and haven't showed up. They should be called bankers cause all they want is money they don't wanna help you or the property.

Negative experience: The design of this organizations process makes it impossible for local Montanans to qualify for housing. They base qualification on a credit score that is far higher than the average Montanan. If you rent from Veritas Property Management you are first hand in adding to the crippling housing crisis in Missoula P.S. If you leave a negative review, no matter how objective, they will reply and publicly release your private financial information.

Negative experience: Overall, very poor experience with Veritas over the 2 years we lived with them for. Starting off in July of 2020 when we moved in, Erin (who no longer works for Veritas) was great and we had nothing but good interactions with her. A few months in, as usual for most renters, we had some maintenance requests. Veritas will argue, but no matter the emergence, your maintenance request will not even be looked at for weeks, let alone fixed. When we moved out, we had an active maintenance request from April 6th, 2021. We also got charged for this when we moved out in July 2022.. The whole company is corrupt. Not a single person at this company is reliable or respectful. They are extremely nice when you first move in, of course because they gain money. Once you live there for more than a few months, you are ignored, and invalidated in EVERYTHING you say or do. They are extremely repetitive offenders of giving way less than 24 hours’ notice for any maintenance, and terrible communication. Example: leaving a piece of paper with a single piece of scotch tape on your front door letting you know you owe $30 extra dollars each month for “admin fees”, no text or email until WE reached out questioning. There is absolutely no professionalism within this company. Move out week soon came, which was the worst overall experience. Allison was extremely rude on the phone, when she was late for our move out inspection at 4pm. I called multiple times at 4:30 wondering where she was, until she picked up and verbally screamed “CAN YOU STOP CALLING ME, IM DRIVING???!!!!” as if I were supposed to know she was leaving work at 4:30 when their hours are till 5pm Friday. Second, how was I to know she was driving, and third SHE set up the time to meet, not me. As you could assume, we lost 41% of our deposit. Not to add we were charged for a $150 (each) for a trash removal fee when it was our neighbors trash, but we still paid our $30 a month trash fee for that month so even if it was, not sure how that one works. We did not even want to attempt to argue our deposit back. So here I am writing this review, hoping to prevent future people from being stripped of their money, energy, and time from this horrific company. Good luck!

Positive experience: The people in the office and property manager Allison was wonderful at answering our questions! Heads up to anyone renting outside of Missoula: they do require EVERYTHING to be conducted in person. We ended up seeing a 2 bedroom house, but it was actually a small 1 bedroom home (the landlord had failed to tell them). Lots of things wrong with the place that seemed to be a surprise to Allison. Allison was very honest and upfront about it, the landlord seemed greedy so we decided against the property (construction going on in the back for another unit, was told there might be a decrease in rent only to find out it was the same listed price). My only huge issue with the process was it took a week+ for us to hear back about our application. Although they did tell us they like to wait until they get a good pool of applicants (10+), this is hard when you need a rental asap or have a strict time-line. Overall, I probably would contact them to rent a property in the future!

Fantastic experience: Veritas has been extremely easy to work with and is very likely the best property management company in Missoula. Even with the way rent has been skyrocketing in town Veritas has kept our rate at a very reasonable level. Allison, you are the best thanks for making our lives easier!

Fantastic experience: I've spoke with Allison over the phone a few times and she has been so helpful, sweet, and understanding about the anxiety that comes with finding a rental in the current market. And she hasn't acted the least bit annoyed when I keep calling and checking in about a property. I wouldn't be able to say that about any other property management companies I've dealt with. Fingers crossed that we are approved!

Fantastic experience: I have spoken with Allison several times over the phone, she is great to work with and has always been prompt at returning calls, answering any questions, and making the search for a new rental house easy. Veritas property management has a great staff and I look forward to renting from them!!

Fantastic experience: Had the most helpful lease signing experience with Veritas. My lovely property manager, Allison, sat down with me and took the time to read/explain the lease contract word for word. She was very kind yet straight forward and was open to answering any and all questions. It’s very noticeable that the property management company as a whole prefers smooth sailing through good communication with tenants. I haven’t been able to say that about another property management company yet, so I’m excited to be in the hands of Veritas!

Fantastic experience: Allison was quick and incredibly sweet/helpful!

Fantastic experience: This is the Best property management in town . They rented us a home when we needed it so badly. And Allison is the Best and most caring landlord. I would feel Great about recommending VERITAS PROPERTY MANAGEMENT TO MY FAMILY AND FRIENDS AND EVERYONE IN NEED OF A HOME.

Fantastic experience: Very nice and helpful crew!

Fantastic experience: Veritas made the whole application/viewing/paperwork/payment process as stress free as possible. They worked around my work schedule when they didn't have to in order to get me a viewing of the property and explained everything to the best of their ability. I knew exactly what I was paying for before I signed anything. They were recommended to me by a current renter who had nothing but positive things to say about her experience. I am excited and thankful to be renting from Veritas.

Fantastic experience: I appreciate all the hard work you do all these past years. Thank you for the peace of mind!!!

Fantastic experience: It could have went better I went to give them a check for our applications fees and nobody was in the office except several big dogs . then when I went to find a different entrance I started to fall down the stairs and grabbed a bush to keep from falling and cut my hand up and due to my several health conditions I'm extremely sore today. But please everyone know that it has NOTHING !!!! To do with the employees or owners of VERITAS I've yet to meet them in person but they were very nice and helpful and considerate so for how wonderful they treated me on the phone I will give them 4 stars I WANTED TO UPDATE MY PREVIOUS REVIEW. WE WERE ACCEPTED FOR THE CUTE LITTLE HOUSE WE WERE APPLYING FOR ABD THE GALS AT VERITAS HAVE BEEN JUST WONDERFUL AND ARE SO CARING THEY HAVE GONE ABOVE AND BEYOND TO MAKE SURE OUR MOVE WAS AS SMOOTH AS POSSIBLE. THEY ARE ON TOP OF EVERYTHING NEEDED DONE AND I WILL RECOMMEND VERITAS TO EVERYONE IN NEED OF A HOME .I CANT SAY ENOUGH NICE THINGS I DON'T HAVE EVEN ONE COMPLAINT. EXCELLENT JOB EVERYONE AT VERITAS. WE ARE SO GRATEFUL FOR YOU GETTING US INTO A NEW PLACE TO CALL HOME WE WERE GETTING VERY WORRIED THAT WE WOULD BE HOMELESS. THANK YOU SO VERY MUCH. SINCERELY MINDY AND JOE

Fantastic experience: I have rented with Veritas for 7+ years now. They are very personable, easy to work with, and respond to needs promptly. I am planning to sign another lease with them shortly and was very pleased to see they are managing the rental I am interested in!

Fantastic experience: Very helpful with managing my rental units.

Negative experience: I've never had a worse property management experience. After renting for nearly a decade, always paying my rent on time, fixing up many of the issues with the rental on my own dime, they increased my rent by $500 with one month's notice (the absolute minimum). They failed to fix my leaking roof despite numerous requests over a year. They brought unmasked people into my apartment during COVID, routinely failed to give 24 hours notice, and didn't fix numerous other problems. Similar issues were shared by most of my neighboring tenants. Do yourself a favor and do not rent from them.

Negative experience: Dishonest. Beware.

Fantastic experience: My husband and I have been renting with Veritas Properties for nearly 4 years now and we are very pleased with their professionalism and helpfulness! They have been quick to respond to our needs and are willing to work with my husband and I as well. We definitely recommend them!

Negative experience: Poor . Don't answer phone are return calls

Negative experience: Do not use these people. My girlfriend and I found a place with misleading pictures but scheduled a time with them to view an apartment and then payed for application. We tried contacting them the day that we were scheduled but they would not pick up their phone at all or even call us back or reply to emails. We found the apartment and got there at the time they told us to come and it was very misleading from the pictures. Also the apartment was already occupied and they did not even bother to let us know to cancel our appointment. We both took off work and drove 1 hr to view this apartment and they totally wasted our time. I would not recommend them at all!

Positive experience: When I noticed a certain property had been posted, I immediately called, emailed and sent a message from their website about my interest. The posting had only been up for a small amount of time (think 1 hour) so I was optimistic. I received no contact back. I finally called again the next day. I was informed they already had several applications and were removing the house from available. I was frustrated because of the competitive nature of rentals and I knew that I had reached out in a timely manner. Erin agreed to open it back up so we could apply which was lovely. We waited and waited to hear back only to find out the house had been sold. We had passed up other properties waiting for this one and were bummed. They refunded our application fee immediately.

Fantastic experience: Best property management company in Missoula! Don't bother with the rest - and I base that on 30+ years of experience owning rentals in Missoula.

Fantastic experience: By far the easiest company I've worked with in Missoula. I'm moving for work and all the other companies in town are crazy busy and really dont care if they have your business or not whereas this company is a smaller company and busy as well but willing to actually take the time to talk to you and show you a property instead of just sliding you under the rug. Very appreciative of them. Although I prefer conducting business via phone calls but it was tough to reach anyone via phone. But with email and texts I got prompt responses so theres that.

Fantastic experience: Veritas has been managing our single family home in Missoula for just about a year now. Sonia and Timbre have been wonderful to work with. They quickly found the perfect tenants for our house. Since then, we've been able to enjoy consistent updates about our property, along with the rent checks on a monthly basis. Their maintenance service is also amazing! This company really tries to keep costs low, which is higly appreciated. Sonia always checks in with us about any necessary repairs before sending maintenance out. So there is never a surprise on our rental statements, which we value and appreciate. We've always felt 100% comfortable with this team managing our investment property and will definitely renew our contract next year. Thank you Veritas Property Management!

Fantastic experience: Veritas Property Management has been taking such great care of our property in Missoula. We moved out of state and no longer had the chance to manage our tenants ourselves. Veritas always informes us about anything that goes on with our property and keeps us in the loop. Their regular inspections make me feel very at ease. Also, the tenants seem very happy as well, which is always a plus! Maintenance is always on point and very corteous. Best of all, this property management isn't loaded with tons of hidden fees and charges. I highly recommend this down-to-earth and family-owned business to anyone looking to have their rental professionally managed in Missoula.

Fantastic experience: Veritas Property Management has been nothing but exceptional to me and my roommates. Every time we had an issue, there were swift to assist us. They are very honest and upfront about everything. They go above and beyond any average management company. Every member of the staff is kind and always willing to lend a helping hand. I am grateful for this management company and the people that staff it!

Fantastic experience: We have been renting from Veritas for going on 4 years. It has been the most pleasant experience I've had in Missoula with a landlord! We always have a quick response for any maintenance needed. We are always given 24 hours notice before they need to come over. I don't have any worries here because we are treated like valued friends. I would recommend anyone to rent from Veritas!

Fantastic experience: I have been a homeowner most of my life and once I began renting I dealt with 6 PM companies in Missoula. Veritas staff were welcoming, responded quickly to my questions, and their above and beyond customer service is amazing.

Fantastic experience: I've read the other reviews, and I will agree that there was an ex employee that wasn't very easy to deal with and she was very rude. However even while she worked there, other employees still took care of any concerns we had at that time. Every company will have an employee at some time or another who is not a good fit for their company. Veritas still remained professional and always has since then. All of the office staff have been so friendly, personable, and went out of their way many times to help us. Their new maintenance man is also very efficient and honestly cares about his quality of work and the tenants. I would still be renting from Veritas if it wasn't for needing to be in a specific school zone for my child.

Fantastic experience: Excellent Property Management Company. Looks out for the needs of their tenants closely.

Fantastic experience: Veritas Property Management is the best property company I have dealt with! My friend and I recently moved across the country with a horrible welcome when it came to finding an apartment/dealing with property companies. We were blessed to come across Veritas. The apartment we rented out is affordable, BRAND new/gorgeous, and thankfully pet friendly! We worked with a very nice lady from Veritas through the entire process. She always returned phone calls, was very patient, understanding and answered ALL our questions. She was even more than happy to help us when her work day was over!! They actually care about you as a tenant and customer! I would reccommend Veritas a hundred times over. You won't be dissapointed.

Positive experience: My property has been a rental with Veritas for about two years and they are excellent. They are prompt,courteous and very efficient. I am very happy with them. Joan p.

Fantastic experience: I have been with Veritas as a tenant for about 1 1/2 years. I've never had an unpleasant experience, and the response time when I need anything is very fast! Love doing business with them!

Fantastic experience: They are quick to respond to any issues and their property managers are super nice.

Fantastic experience: In the 3 years my wife and I have been with Veritas, we've had nothing but superior service. Everyone at Veritas have always been professional and friendly. I would recommend Veritas to anyone!

Negative experience: The worst rental company ever. Elizabeth the Property Manager is rude and belligerent. They are keeping my deposit when the house is in perfect condition. They never in 3 years did any repairs or maintenance. Sprinkler system never worked and grass died. Recorded the problem on the original paperwork. They never repaired it. Trying to charge me for lawn damage. There is a huge drainage problem in the neighborhood. Never took care of any reported problems.

Fantastic experience: Veritas does an amazing job of taking care of my property! They take care of everything the property needs and I have total piece of mind that everything is going great!

Fantastic experience: Currently renting from Veritas. They are prompt with their responses to any issues we have and super easy and friendly to deal with!

Fantastic experience: Veritas has been managing my rental property in Missoula for over two years. Their service is very thorough and efficient. As an out-of-town landlord, I need property managers who identify problems and keep tenants happy, as well as screen potential tenants who are suitable. The folks at Veritas perform very satisfactorily on all tasks. The bottom line is, my tenants are of good caliber, and my property is kept in safe and attractive condition. I highly recommend Veritas Property Management for landlords as well as tenants looking for well-kept apartments.