Vicky Kustov, Realtor - Real Estate Agent in Burlington

101 Cambridge St #210, 01803, Burlington

With over two decades of dedicated experience in the Massachusetts real estate market, Vicky Kustov and her husband Paul Kustov have established themselves as a premier real estate team in Burlington and the surrounding communities. Combining deep local expertise with a client-first philosophy, they specialize in guiding buyers and sellers through every step of the residential property journey, from first-time home purchases to complex estate sales.

Proven results speak volumes: The team has successfully closed over 280 transactions, generating more than $155 million in sales volume. Their commitment to excellence is reflected in their outstanding reputation, boasting over 80 five-star reviews on Zillow and 60+ five-star reviews on Google. Clients consistently praise Vicky’s exceptional communication, meticulous organization, and ability to reduce the stress typically associated with buying or selling a home.

Whether you are looking to secure your dream home in Burlington, Billerica, Woburn, or neighboring towns like Chelmsford and Reading, Vicky provides tailored strategies that maximize value. For sellers, she offers comprehensive marketing plans, professional staging advice, and expert negotiation skills that often result in multiple offers and sales above asking price. For buyers, her insightful guidance helps navigate competitive markets, ensuring you make confident, informed decisions. Choose Vicky Kustov for a seamless, successful, and enjoyable real estate experience.

Opening hours

  • sunday: 10h-18h
  • monday: 8:30-19h
  • tuesday: 8:30-19h
  • wednesday: 8:30-19h
  • thursday: 8:30-19h
  • friday: 8:30-19h
  • saturday: 10h-18h

Photos of Vicky Kustov, Realtor - Real Estate Agent in Burlington

Vicky Kustov, Realtor - Real Estate Agent in Burlington

Vicky Kustov, Realtor - Real Estate Agent in Burlington: Reviews

4.8/5 (61 Reviews)

Reviews are the opinions of their authors. We do not verify that the author was a customer.

Reviews on Google

4,8 out of 5 from 61 reviews

Eileen Brickey Published on Google

Fantastic experience: We honestly couldn’t have asked for a better realtor to help us through this journey. Buying a home is such a huge and emotional experience, and there were definitely moments when we felt overwhelmed, but our realtor Vicky Kustovwas there for us every step of the way. Vicky was always patient, kind, responsive, and willing to answer every question we had no matter how big or small. We never felt rushed or pressured, and we always felt like she genuinely cared about finding the right home for us, not just making a sale. From looking at homes, putting in offers, navigating all the paperwork, and getting us to the closing table, she made us feel supported and confident throughout the entire process. We are so grateful for everything she did for us and for helping us find a place we can finally call home. We would wholeheartedly recommend her to anyone looking to buy or sell a home. ❤️

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Dear Eileen,

Thank you so much for this incredibly kind and thoughtful review! ❤️ It truly means so much to me.

Buying a home is such a big decision, and I know the process can sometimes feel overwhelming. It was very important to me that you always felt supported, informed, and comfortable every step of the way—and that you never felt pressured to make a decision until the right home came along.

I’m so happy we found a home that you can truly call your own! It was an absolute pleasure being part of this journey with you, and I’m very grateful for the trust you placed in me throughout the process.

Wishing you many wonderful years, happy memories, and exciting new beginnings in your new home in Dracut! ❤️

Vicky

Teal B Published on Google

Fantastic experience: Vicky takes a white gloved approach to real estate. We worked with Vicky for over a year. She tirelessly sent us recommendations for houses to see every week and we had private showings with her almost every weekend - the exceptions were when the listing agent did not allow them. Vicky puts in the hard work to understand the market. She is actively representing buyers and sellers and seeing houses which allowed her to share many insights with us about what to expect from the market. We were picky about the house we wanted but Vicky never tried to force us into anything. We were worried she would grow tired of working with us because we were so picky but she had the attitude that every house we saw was closer to the one we would buy. She never made us feel like we were taking too long. Vicky offered helpful advice for how to make a competitive offer and did an excellent job representing our interests and negotiating based on the inspection. She made things very easy for us by having a list of recommendations for anything we needed. With Vicky on our team buying a house was as easy as it could be.

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Dear Teal,

Thank you so much for such a thoughtful and generous review! It truly means a lot to me.

It was such a pleasure working with you throughout your home search. I know we saw a lot of houses along the way, but I always believed that each one helped us get a little closer to finding the right one. You knew what you were looking for, and I never wanted you to feel pressured to settle for anything less.

I’m so happy that the search ultimately led us to such a special home in Carlisle. It was absolutely worth the wait! Thank you for trusting me to guide you through the process and represent you along the way. I truly enjoyed working with you and wish you many wonderful years and happy memories in your beautiful new home!
Vicky

NK KM Published on Google

Fantastic experience: I used to think using a real estate agent was totally unnecessary, but working with Vicky and Paul completely changed my view. We managed to buy a new house and sell a condo in two different towns in just 3.5 months with minimal works. Of course, we had to put in some work on our end too, but having Vicky and Paul in our corner was an absolute blessing. Vicky always protected our interests, whether we were buying or selling. Instead of just trying to push the first home on us, she gave us genuinely honest opinions and advice on every house we toured. She’s also strategic, always having plans for potential scenarios and make sure things kept moving along smoothly and on time. She’s so thorough every step of the way. She read through inspection reports and made sure she addressed every concern raised by us or inspector with the seller’s agent. And I can’t leave out Paul, who was so helpful joining us for the inspection of the home we were purchasing and the works prior to the inspection for the home we are selling. Vicky and Paul make an amazing team, and they’re honestly the exact combination you want when you’re navigating the market. Thank you both so much for making our move way less of a headache!

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Dear Nopparat and Boramy,
Thank you so much for sharing your experience!  It was a pleasure helping you buy a home in Littleton below asking price and navigate a multiple‑offer sale on your townhouse in Lowell in this challenging market.  We’re thrilled that our team‑up—honest guidance, strategic planning, and hands‑on support—made the process smoother and less stressful for you.  If you ever need anything in the future, we’re just a call away.
Vicky & Paul Kustov

Steve Tenney Published on Google

Fantastic experience: Vicky and Paul are the greatest! They helped me sell my late mom's condo during a very difficult time. The staging and the photography was done so professionally. Vicky communicated with me at each step of the process, keeping my mind at ease. I highly recommend Elite Realty Experts.

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Thank you so much, Steve. We are truly grateful that we could support you with the sale of your mom’s condo in Woburn during such a difficult time. 
Receiving three strong offers and knowing the staging and photography helped showcase her home to make it happen means a lot to us. 

It was a privilege to be there for you every step of the way, and we appreciate your recommendation. If you ever need anything in the future, we’re just a call away.
Vicky & Paul

Nicole Runyan Published on Google

Fantastic experience: I had an outstanding experience working with Vicky and Paul! They were incredibly helpful, knowledgeable, and made the entire selling process easy and stress-free from start to finish. My house sold very quickly, and everything went smoothly every step of the way. They were always available to answer my questions, kept me informed throughout the process, and truly had my best interests in mind. If you're looking for realtors who are professional, responsive, and get results, I highly recommend Vicky and Paul. We couldn't be happier with the experience!

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Dear Nicole,
Thank you so much for the kind words and for trusting us with the sale of your home in Billerica! It was a pleasure working with you and nine offers and $130K over asking price made the result even more rewarding.

I’m glad we could keep the process smooth, stay responsive, and look out for your best interests every step of the way. Your recommendation means the world to Paul and me, and we’re thrilled you’re happy with the experience. If you ever need anything in the future, just give us a call!
Vicky & Paul

Marge Shinkle Published on Google

Fantastic experience: I cannot express how exceptional our experience was working with Vicky. She is professional, organized, thorough and by far the best realtor I have ever seen. We moved to Florida, and our sale was remote. She was always available to walk us through any questions and help us with anything that needed to be done remotely. Her people took care of everything after we moved south and she made the process so much easier for us. AND she got us a great price for our home! Cannot recommend her highly enough. I would say better than 5 stars.

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Dear Marge,

Thank you so much for sharing your experience! It was a true pleasure helping you and Rick to sell your Billerica home (with multiple offers and well over asking) while you were moving to Florida. I’m glad that Paul and I were organized, stay reachable, and walk you through every detail, from staging to closing. Your “better‑than‑5‑star” recommendation means the world to us, and we’re grateful for the opportunity to have made your transition easier.

If you ever need anything down the road—or know someone else looking for help—just give us a shout!
Vicky & Paul

Jeff S Published on Google

Fantastic experience: Vicky Kustov and her husband Paul helped us for a year to sell our house in Burlington, Ma, giving us guidance and advice to prepare our house in advance to give us a smooth selling process. They stopped by to check in on us and were professionals througout the process. From the staging, to the open houses and appointments, Vicky took control and we never had a doubt that we were in good hands. I highly recommend Vicky and Paul.

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Dear Jeff,
Thank you so much for sharing your experience! It was a pleasure working with you and getting your Burlington home in front of the right buyers—multiple offers and a final price well above asking was the perfect payoff for all the prep we did together. 

I’m glad the staging, open houses, and our check‑ins helped make the process smooth and stress‑free. Your recommendation means the world to us, and we’re grateful to have been part of this milestone.

If you ever need anything down the road or know someone looking to buy or sell, we’re just a call away.
Warm regards,
Vicky & Paul

Victoria Jamgochian Published on Google

Fantastic experience: We had an amazing experience working with Vicky! We truly appreciated her professionalism and support through our home-buying journey.

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Dear Vickie,
Thank you so much for the kind words! It was a pleasure to guide you through the home‑buying journey, and I’m thrilled the process felt professional and supportive. Wishing you many years of love, joy, and happiness in your new home in Westford!
Vicky

Mithun Sawant Published on Google

Fantastic experience: Vicky Kustov and Paul Kustov, the perfect realtor team that we had while buying as well as selling our first home in Burlington, MA. They walked us thru every step at both times (buying and selling) 'patiently' - in spite of our 100s of questions. Having them on our side left us with nothing to think about. Way to go Vicky and Paul. Wish you all the best.

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Dear Vick and Monali,
Thank you so much for your kind words! It was a true pleasure guiding you through both the purchase and then sale of your first home in Burlington. We’re glad we could answer all of your questions and make the process feel effortless. Wishing you many happy years in your new home—please don’t hesitate to reach out if you need anything in the future, or just want to say hello!
Vicky & Paul

Alla Londinski Published on Google

Fantastic experience: We were very fortunate to have Vicky Kustov as our realtor. It was truly a pleasure working with her. Vicky was always positive, upbeat, and extremely knowledgeable. She consistently gave us her honest opinion and went above and beyond our expectations throughout the entire process. She was always available, promptly responding to our emails and messages and patiently answering all of our questions. At one point, she even mailed letters to all residents of a condo complex we were interested in — and thanks to her initiative, we were able to purchase a wonderful condo there! Vicky guided us every step of the way, from the beginning of our search through closing and even afterward. She connected us with a great attorney and also provided us with a list of trusted contractors for future home improvements. Vicky Kustov is simply the best real estate agent anyone could ask for. We highly recommend her to anyone looking to buy or sell a home.

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Dear Alla,

Wow—thank you! Reading your note made my day.
It was such a pleasure to help you find that hidden‑gem condo. I’m thrilled the letters to the residents paid off and that we were able to find this off‑market opportunity that aligned perfectly with your needs.

Wishing you many happy moments in your new condo in Waltham.
Vicky

Joan Powell Published on Google

Fantastic experience: Working with Vicky on a recent sale in Woburn was an absolute pleasure. She was professional, responsive, and truly on top of every detail throughout the transaction. Communication was smooth and consistent from start to finish, which made the entire process seamless for everyone involved. I look forward to opportunity to work with her again. Thank you Vicky!

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Thank you so much, Joan! You were a pleasure to work with and you did an amazing job for your client who was buying condo in Woburn. He will enjoy living at the property and I look forward to working with you again soon.

Stephen Bowen Published on Google

Fantastic experience: My experience with Vicky & Paul Kustov Real Estate of Elite Realty Experts has been excellent. They are professional, responsive, and extremely knowledgeable. Having completed multiple deals together, I have found them to be reliable, easy to work with, and committed to getting transactions done smoothly. I would highly recommend Vicky and Paul to anyone looking for a trustworthy and experienced real estate team.

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Thank you Stephen! It is always a pleasure to work with you. We enjoyed working with you on the sale of your properties in Billerica and Woburn - thank you for trusting our process that allowed us to sell both properties with multiple offers and above asking price even during the slow fall market. Who your work with matters :)

Joe Ghio Published on Google

Fantastic experience: We couldn’t be happier with our experience working with Paul and Vicky Kustov! From start to finish, they were incredibly helpful, knowledgeable, and truly dedicated to helping my wife and me find the perfect home. With a baby on the way, timing was everything—and thanks to Paul and Vicky, we were able to find the house of our dreams just in time to get settled before our son arrives. They made what could have been a stressful process feel smooth and manageable. They were always quick to answer any questions we had, no matter how big or small, and their expertise gave us confidence every step of the way. On top of that, their office in Burlington was super convenient to get to, which made meetings and paperwork even easier. We’re so grateful for everything they’ve done for us and highly recommend them to anyone looking to buy or sell a home. Thank you again, Paul and Vicky, for helping us start this exciting new chapter!

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Dear Joe,

Thank you for taking the time to share such a thoughtful review. It was an absolute pleasure working with you and Cylise, and we’re thrilled that you’ve found the perfect home in Billerica—just in time for the newest member of your family!

Helping you navigate the process smoothly, answering every question (big or small), and being a convenient resource in Burlington was exactly what we set out to do. Knowing we could ease the stress and help you start this exciting new chapter means the world to us.

We truly appreciate your kind words and your recommendation. If there’s ever anything else we can do for you, your growing family, or anyone you refer, please don’t hesitate to reach out.

Wishing you all the best as you settle in and welcome your little one!

Vicky & Paul

Virginia Todd Published on Google

Fantastic experience: Vicky was representing the sellers and I was representing the buyers. The deal was smooth from beginning to end, as we both worked well together and communicated well , while looking out for the best interest of our clients. I hope to work with her again, as it was a refreshing change to work with a professional and experienced agent such as Vicky

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

It was a pleasure to work with you and I look forward to working with you again soon! Thank you for making this home buying and selling experience rewarding for everyone involved!

Kathleen Canney Published on Google

Fantastic experience: Vicky is professional, friendly and doesn't give up searching for homes for her clients.

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Thank you Katie! It was a privilege to help you buy your new home in Woburn and to sell your condo. It took us a while but we persevered and find just the right home for you.

john tkacs Published on Google

Fantastic experience: Over the summer, I had the opportunity to use Vicky's real estate office and take advantage of Vicky's extensive experiance and knowledge of the market, It's trends, pricing and demographic for selling. It came at a difficult time where my dad had passed away and we needed to sell the family home. Within the first seven days, we had 12 viable offers and even after the first prospect backed out, we already had a second offer that was accepted and closed the deal. Vicky is very organized always, prepared and always available. She has a team of people working with her and following her a lead. The whole process from start to finish was completed approximately within 60 days. We were very fortunate, due to her organization and skills to achieve a sale price higher than our listing price.I would highly recommend Vicky and her office.

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Dear John,
Thank you so much for your kind review and for the privilege of assisting you during such a difficult time. I was deeply sorry to hear about the loss of your father, and I appreciate the trust you placed in me to help you navigate the sale of the family home. I'm glad we were able to work together to achieve a successful outcome, despite the challenges we faced, including the reverse mortgage. We worked closely together to navigate the complexities of the sale, and I'm thrilled that we were able to sell your Dad's home in Burlington within the required timeline and for a top price. Thank you again for your kind words, and I'm honored to have had the opportunity to work with you and your family.
Best regards,
Vicky

jeanne landers Published on Google

Fantastic experience: I am pleased to give highest review to Vicky Kustov, Realtor. Vicky was so enormously helpful through the whole process, before, during and even after the sale of my mom's condominium. The unit needed to be sold after my mom's death. This was my first experience in selling a property and it was overwhelming and complicated with legal issues, probate, physical condition in need of repair and renovation, and emotional issues. Vicky was so knowledgeable and professional yet also very caring and concerned for what was best for me. Vicky showed me other properties, that were comparable, but were in newly renovated condition and helped me to understand the impact of condition on market value. Vicky brought in contractors to give estimates and advice on what repairs would be needed or for total renovation. She is very experienced spent time to explain the pros and cons of the various options available for selling. Vicky also gave me information and contacts for dealing with the overwhelming amount of stuff in the unit. Vicky was really knowledgeable about all the issues for vetting buyers and carefully evaluating offers. Throughout the process I always felt that Vicky was more interested in my comfort, understanding, and in allaying my fears and anxieties and supportinfg my decisions than in her own profit. Vicky was extremely knowledgeable about what to check for in offers and in contracts. Vicky was always available to answer any of my many questions and very prompt in replies by email or phone. Vicky's advice and support helped me to feel assured that I was making good decisions, and confident of having made the best deal possible. Vicky continued to be available to provide advice and insight even after the property was sold. I relied heavily on her advice and support and am very grateful for her professional, experienced, and caring assistance which helped me get through this otherwise overwhelming experience. I am happy to be able to give Vicky my very highest recommendation.

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Dear Jeanne,
Thank for taking the time and writing such a great review for me. It was a privilege to assist you with the sale of your Mom’s condo in Tewksbury.
Vicky

manalisha borah Published on Google

Fantastic experience: We sold our house with Vicky in July 2025 and she made the process very easy and smooth. She took care of everything for us. We are very happy to work with Vicky.

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Dear Manalisha,
Thank you so much for your kind review. It was a privilege to work with you and sell your home in Burlington.
Vicky

User R Published on Google

Fantastic experience: I worked with both Vicky and Paul and they were unbelievable! They did so much more for me than I expected a realtor would do. Replied to any questions I had immediately. Honest, professional and accommodating. This is the team to go with.

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Hi Mike,
Thank you so much for trusting us with your real estate needs. It was a privilege to work with you and we wish you all the best as you settle into your new home in Dracut.
Vicky & Paul

Joe Published on Google

Fantastic experience: I couldn’t have asked for a better experience working with real estate agent Vicky Kustov. This is now the second time selling a home and working together. She is incredibly organized, smart, pleasure to work with, and much more. I hope to work with her again in the future.

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Dear Joe,

Thank you so much for your kind words! I'm thrilled to have been able to assist you with the sale of your home in Billerica and then again in Burlington. Thank you for your loyalty and trust; I'm excited about the possibility of working together again soon.

Best regards, Vicky Kustov

Boris Dzyubenko Published on Google

Fantastic experience: We’re so glad we had Vicky by our side during our home search! She was incredibly thorough and took the time to explain everything in a way that made us feel confident and informed. During showings, she pointed out things we wouldn’t have thought to look for, which was so helpful. Her communication was amazingly fast, and she made the whole process feel smooth and stress-free. We couldn’t have asked for a better experience—highly recommend her to anyone looking for a great realtor!

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Dear Boris,
Thank you so much for taking the time to share your wonderful experience! I'm thrilled to have been a part of your home search journey and am grateful for the opportunity to have worked with you. It was my pleasure to provide you with thorough guidance and support every step of the way. Congratulations again on your new home in Billerica, and I wish you all the best!
Vicky

Rita Nichiporuk Published on Google

Fantastic experience: Vicky Kustov is highly professional and knowledgeable real estate agent. She did a wonderful job helping with finding our dream home. She has guided us through every step of home buying. We have won the bidding over others’ multiple offers following Vicky’s professional advice. We definitely recommend Vicky Kustov to anyone who is looking to buy a house in Boston area!

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Dear Rita,
Thank you so much for your kind words! I’m thrilled to hear that you found your dream home and that my guidance helped you navigate the competitive bidding process. It was truly a pleasure working with you, and I’m so glad to have been part of your home-buying journey.

Your recommendation means the world to me! If you ever need anything in the future or have questions about your new home, please don’t hesitate to reach out. Wishing you many happy moments in your new space!
Warm regards,
Vicky Kustov

Anne Vitali Published on Google

Fantastic experience: It was a stroke of luck to have found Vicki that Sunday morning.I was searching for a realtor who could guide me through a very difficult house sale. I am out of state and the conservator for my mother's house. I was navigating many issues with the house and being 3 hours away I was lost. Vicki returned my call that day and alleviated all my anxieties. She took charge of absolutely every issue we had during the course of the sale. She did an amazing job pricing and promoting the property. She checked on the house on a regular basis. She dealt with every problem that arose in a professional, and compassionate manner. She communicated with myself and the attorneys as we worked our way through the probate process. She anticipated issues and headed them off before they became issues. I could go on and on. I cannot recommend her more highly.

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Dear Anne,

Thank you so much for your heartfelt review! I’m truly honored to have been able to assist you with the sale of your mother’s home in Stoneham, MA. I understand how challenging this process was, especially being out of state and navigating the complexities of the probate process.

I’m glad that Paul and I could alleviate your anxieties and make this challenging time less stressful for you. Our goal is always to provide compassionate and professional support, and I am glad that we were able to make a difference for you.

If you ever need assistance in the future or have any real estate questions, please don’t hesitate to reach out. Wishing you all the best moving forward and putting this chapter behind you.

Vicky and Paul Kustov

Stephen Buonopane Published on Google

Fantastic experience: For this review, I could actually write a book with several chapters., but for the sake of hoping it gets read, I’ll keep it short and to the point. On a scale of one (being not so good) to ten (being the best), Vicky Kustov as a Professional Realtor is a 10+++. I was apprehensive about the whole process and was a ‘Nervous Nellie’ and Vicky came through as a real pro. From the first day Vicky walked into our house she assured me that everything would be fine. She did her homework before she arrived and spelled everything out in detail of how and when steps during the process would transpire. I was still skeptical but being the penultimate professional, Vicky assuaged my fears at every step along the way. The house sold for 16%+ of asking and Vicky became more of a friend than a named realtor and stayed with us until the day we moved out and beyond. I can’t say enough about this Professional Friend of mine and would recommend her as the #1 realtor in her area.

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Dear Stephen and Linda,

Thank you so much for your incredible review! I’m truly honored to have been able to assist you in selling your home in Billerica, MA. It was a pleasure to work with you, and I’m thrilled that my strategic marketing and pricing plan exceeded your expectations.

I understand how nerve-wracking the selling process can be, especially after being in your home for so long. I’m glad I could provide the reassurance you needed and guide you through each step with a detailed plan. Selling your home for over 16% above asking price, with multiple offers and buyers waiving inspections, is a testament to the power of effective real estate strategies.

Your trust means the world to me, and I’m grateful to have built a friendship throughout this journey. If you ever have any real estate questions or need assistance in the future, please don’t hesitate to reach out. Thank you again for your kind words and for recommending me as the #1 realtor in the area!

Vicky Kustov

BettyAnn Published on Google

Fantastic experience: We are so thankful we chose Vicky Kustov as our Realtor. After our mom passed away, we needed help selling her home in Burlington and Vicky made the entire process so easy for us. Vicky is a great communicator and exceptionally organized. She outlined the entire process, gave us a timeline, and always kept us informed. We were hoping to sell quickly and Vicky kept everything moving forward, allowing us to sell the home and close only a few weeks after the initial open house. She also got us quite a bit over the asking price! If you choose to work with Vicky, you will not regret your decision. She is a kind, caring professional and knows the Burlington market well. She exceeded all our expectations.

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Dear BettyAnn,
Thank you so much for your heartfelt review! I’m truly honored to have been able to assist you during such a challenging time in selling your mom's home in Burlington. It was my priority to ensure a smooth and stress-free experience for you and your family.
I’m glad to hear that my communication and organizational skills helped keep the process on track, allowing us to sell the property quickly and exceed your expectations with a sale price above the asking price. Understanding the Burlington real estate market is crucial, and I’m thrilled that my expertise made a difference for you.
If you ever have any more real estate questions or need assistance in the future, please don’t hesitate to reach out. Wishing you all the best!
Vicky

Mini Majumder Published on Google

Fantastic experience: I had the pleasure of working with Vicky during my recent home selling journey, and I couldn’t be happier with the experience. From the very beginning, she impressed me with her extensive knowledge of the market and her keen organizational skills. One of the standout qualities of Vicky was her excellent communication. She was always quick to respond to my questions and made sure I was informed at every step of the process. It was clear that she genuinely cared about my needs and concerns, which made the entire experience much less stressful. Her guidance was invaluable, and I felt confident making decisions with her advice. Overall, Vicky was wonderful to work with, and I highly recommend her to anyone looking for a dedicated and skilled realtor!

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Dear Mini,
Thank you so much for your wonderful review! It was a true pleasure working with you on the sale of your home at 6 Four Acres Road in Burlington. I'm thrilled to hear that my extensive knowledge of the real estate market and effective communication made your experience as a seller smoother and less stressful.
Your trust in my guidance as your realtor means the world to me, and I'm glad I could help you feel confident in your decisions. If you ever have any more questions about real estate or need assistance in the future, please don’t hesitate to reach out. Wishing you all the best in your next chapter!
Vicky

JT Chan Published on Google

Fantastic experience: If you want to sell your house, work with Vicky. For our initial meeting, before we even decided which agent we wanted to hire, she had prepared comparables, found open permits we needed to have the town close, a timeline of the selling process and explained what was involved with selling to a builder versus listing on MLS. She shared personal stories which created a personal connection from the get-go. She walked us through her selling process instead of boasting about how many properties she's sold like other agents we spoke with. She explained what the recent changes in the law from the settlement against the National Association of Realtors meant to sellers and buyers. After we chose Vicky, at no cost to us, our home was professionally staged and cleaned, which made it look great. No virtual staging gimmick or distracting echos inside an empty home. She took care of everything after the house was listed, handled a buyer who got cold feet with a plan of action to get us back on track, and all the way through closing, working closely with the attorneys. We got multiple offers after one open house and she helped us negotiate to get the best for us, well above asking price. Open communication and transparency during every step of the selling process. She even gave us a gift to remember the house by after our house was sold. She really stands out. Vicky and her team made selling our house quick, smooth and easy. Call her already!

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Dear John,
Thank you for such a great review, it was an absolute pleasure to help you and your Mom with the sale of your home in Burlington. I am so happy that our home sale strategy worked perfectly and we ended up with 8 great offers to choose from! I wish you both all the very best.
Vicky

Mashooma Khalifa Published on Google

Fantastic experience: As a first-time homebuyer, the experience of purchasing a home seemed overwhelming and daunting, but working with Vicky turned it into a smooth and enjoyable journey. From the very beginning, Vicky demonstrated exceptional knowledge of the market and an unwavering dedication to finding the perfect home for me. Vicky took the time to understand my needs, preferences, and budget, providing personalized recommendations and insights that made the search process much more manageable. Her expertise and attention to detail were evident in every property we visited, ensuring I was well-informed about each potential home. What truly set Vicky apart was her patience and responsiveness. No question was too small, and no concern was too trivial. She made herself available at all times, guiding me through each step with clear communication and professional advice. Vicky also had a keen eye for identifying potential issues in properties and provided honest assessments, which was incredibly reassuring. When it came time to make an offer and navigate the complexities of negotiations, Vicky was a skilled and confident advocate on my behalf. She worked diligently to secure the best possible deal and handled all the paperwork efficiently, making the entire process stress-free for me. Thanks to Vicky, I am now a proud homeowner, and I couldn't be happier with my new home. I highly recommend Elite Realty Experts to anyone in search of a dedicated, knowledgeable, and trustworthy buyer's agent. Their commitment to their clients and passion for real estate truly make them stand out.

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Dear Mashooma,
Thank you for taking the time to share your experience! I’m thrilled to hear that you found your dream home in Tewksbury, MA. It was a pleasure to assist you throughout your real estate journey.
I’m glad that my knowledge of the local market and commitment to your needs helped make the home-buying process smooth and enjoyable. If you have any questions about your new property or the Tewksbury area, please feel free to reach out. Wishing you all the best as you settle into your new home!
Vicky

Lidiany DaGama Published on Google

Fantastic experience: Vicky is Wonderfull! We loved working with her. We met few months prior to prep my house for sale. She had professional photos done and the house looked beautiful on the market. Vicky helped us understand the process and always explaining the following steps ahead. She went above and beyond to make the sale of our house. Vicky's commitment to her work and to protect and represent us to the most difficult situations was something admirable. We also, purchased a home with Vicky and once again, I have never seen someone with such care and professionalism to their clients. Vicky's efforts to find us a new home in a very short time frame was essential for my family . The team that worked throughout the process all loved her. Vicky's is great communicating with parties to get the process done faster. We can't thank you enough for the outstanding service. I recommend Vicky a million times! She is simply the best Realtor out there.

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Thank you so much for trusting me with the sale of your home in Lynn, for being patient while we ran into some turbulence as buyer worked out his financing, and for allowing me to find you perfect home in Pepperell. In this challenging market having a great plan to sell your home and buy another one made all the difference - we were ready and I couldn't be more happy for you. Wishing you many years of love, joy, and happiness in your new home.

Jammy Published on Google

Fantastic experience: Vicky Kustov is hands down one of the best real estate agents in Massachusetts. She knows her real estate and is a plethora of knowledge. I didn’t know where to start when it came to selling a family member’s home. I ‘interviewed’ two other agents, prior to meeting Vicky, and one of them had no idea what she was talking about and the other, didn’t do a good job of selling himself to me. Vicky is honest, very upfront, knowledgeable and warm. She’s the whole package. I honestly feel blessed that we found her because she made the whole home selling process so much easier. Told me what to do and I executed. I wouldn’t even know where to begin if it wasn’t for her. In the end, we got more than expected and the house sold within days. Vicky is unreal and I would highly recommend her 1000%!

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Thank you so much for trusting me with the sale of your mom's home in Stoneham. I know that it was a bitter sweet experience and I am glad that I was able to help with getting the home sold and making the whole home selling process easier for you.

Frada Berenshteyn Published on Google

Fantastic experience: I had an outstanding experience working with Vicky. Vicky helped me to sell my then existing property and to buy my current property, which I absolutely love! Vicky is a highly qualified professional who can guide you through the whole process of buying and selling your property; this process is guaranteed to be efficient and you are going to end up buying a home you LOVE!

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Dear Frada,
Thank you for choosing me to be your real estate agent and assist you with the sale of your condo in Woburn. Your review means a lot to me and thank you for trusting me with such an important decision. We were prepared and EVERYTHING went according to our plan! I am so happy for you and I wish you many years of happiness in your new home.
Vicky

DEIRDRE TESO Published on Google

Fantastic experience: Vicky was outstanding in every way. She took care of every little detail and kept me up to date as things evolved. I have a busy job and Vicky made sure all the little details got attended to so I didn’t have to take time off. Vicky got me over the asking price and made sure everything went smoothly. I would highly recommend Vicky and if I have to sell or buy again I will definitely contact Vicky ! Thank you Vicky for making this easy for me !

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Thank you so much for your kind words and the 5-star review! It was an absolute pleasure working with you to sell your home. I'm thrilled that you were pleased with the process and the outcome. If you or someone you know is looking to buy or sell in the future, I'd be honored to offer the same level of service. Thanks again for choosing me to be your Realtor and assisting you with the sale of your condo in Woburn. Wishing you all the best in your next chapter!

John Rey Peña Published on Google

Fantastic experience: Meeting Vicky Kustov was a blast! She's not just good at what she does, but she's also an absolute joy to be around. Super fun and friendly, she made my experience memorable. Her work speaks volumes about her talent, and her positive energy is infectious. If you're looking for someone awesome to work with, Vicky's your person!

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Thank you so much, it was a blast working with you :)
Vicky

Kritika Ramani Published on Google

Fantastic experience: Vicky is AMAZING. Five stars are not enough to capture how great she is. We were first time home buyers and Vicky was extremely patient with us as we navigated the housing market's ups and downs over several months. She is knowledgeable on so many fronts and was honest with her impressions on the pros and cons of homes we saw. She took time to explain even the simplest of things to us as we were new to the process. She went above and beyond during the entire process and even after. She had great recommendations for all things home-related once we had an offer accepted. I would highly recommend working with Vicky if you are looking for an excellent realtor and above all an amazing human being.

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Dear Kritika,
Thank you so much for such an amazing review! It was an absolute pleasure to work with you, to be your buyers agent and help you find a beautiful home in Arlington. Wishing you many years of love, joy, and happiness in your new home!!!

Harish Swaminathan Published on Google

Fantastic experience: Vicky is the best. We couldn't have asked for a better realtor. Apart from being extremely knowledgeable about the housing market, she showed genuine care and concern for us. She made the daunting task of searching for a home very manageable and was a constant, reliable guide for us throughout the entire process. It was a pleasure working with her.

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Thank you for trusting me to be your real estate agent! It was a pleasure to work with you and help you find a perfect home in Arlington. I wish you many years of love, joy, and happiness in your new home!!!

Vladimir Ostroukhov Published on Google

Fantastic experience: Vicky made the long journey of buying a house easy. She helped us find the perfect home for my family. She was helpful, resourceful, and patient throughout the entire process. She was always available to answer questions via email or phone. Vicky is genuinely involved from the beginning to an end making sure all buyers' requests were met in this tough market.

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

It was an absolute pleasure to work with you and help you find your dream home in Framingham. I wish you many years of love, joy, and happiness in your new home!

Jesika Madio Published on Google

Fantastic experience: I can't say enough about Vicky! She is so accommodating, thoughtful and incredibly knowledgeable when it comes to home buying and selling. I have been on both ends and she has been my Real Estate Agent for purchasing a home and also selling two homes! I trust her and she has never let me down. She communicates constantly to keep you apprised of everything going on from day one throughout the process. She is an absolute smooth operator and I highly recommend Vicky for your real estate sale as an seller or buyer!!

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Thank you so much for your amazing review and thank you for trusting me with the purchase and sale of your home in Lynn! It is always a pleasure to work with you and I wish you all the very best!!!

Trevor Published on Google

Fantastic experience: Vicky is a fantastic realtor. She recently represented us in selling a house. We interviewed several realtors and she immediately stood far out of the pack. She presented the best reasoned and most data-driven listing, pricing, and negotiation strategies, gave the best recommendations on how to prepare our house for sale, and wowed us with her project management skills - it was clear that she had developed a time-tested house selling machine. From there, she only exceeded our high expectations and proved to be a force of nature. We hit a few potentially difficult snags along the way, but Vicky gave us great advice and acted as a true partner in ensuring a successful sale. Throughout, she was highly proactive, consistently responsive, and a pleasure to work with. In the end, we received several excellent offers, Vicky drove them far up, and the house sold for significantly above market value. Vicky will be our first call for any future realtor needs and I would highly recommend her to anyone.

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Thank you so much for your trust in me and for allowing me to do what I do best - help my clients get the highest and best price for their home! My strategic marketing and pricing system produces amazing results - we were able to sell your home in Stoneham for unbelievable price and I am so grateful for having the opportunity to help you.

Sunetra Banerjee Bass Published on Google

Fantastic experience: Vicky is a one-stop solution for all your real estate related concerns .. All you need to do is to give her a call/text and the prompt response that starts right after, ends only in you sitting back and relaxing (which rarely happens with any other real estate agents) while she takes care of EVERYTHING .. Including house cleaning, staging, photos, website design, follow ups .. She's unbelievable!

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Thank you so much Sunetra. I am honored to be your realtor and it was a pleasure to work with you to sell your beautiful house in Stoneham.

Ginger Boermeester Published on Google

Fantastic experience: Professional and courteous and quick to respond to and understand our position in the many ups and downs and ins and outs of the buying process. Thank you Vicky!

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Thank you so much for your review, I really appreciate it! It was a pleasure to work with you and Tim to help you buy a home in Burlington. Happy to be your real estate agent :)

Doug D Published on Google

Fantastic experience: Vicky is the best! She handled the estate sale of our house from start to finish and did an amazing job. She is highly knowledgeable, responsive, professional, and pro-active. Vicky truly goes above and beyond in supporting the sale of the house - she even stopped by the house on a regular basis just to make sure things were okay (the house was unoccupied). And Vicky also has a large network of connections in a variety of areas. Do you need to rent a dumpster to clean out the house? A handyman to fix a few things? Do you want to sell some collectibles or antique furniture? Or find a good legal team to handle the closing? Vicky has excellent recommendations for you. I quickly gained the utmost confidence and trust in Vicky and knew that the sale would go smoothly and as planned, which it did. I highly recommend Vicky to handle your real estate transaction. You won't be disappointed.

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Thank you so much for your trust, it was a privilege to work with you.

Natalya Published on Google

Fantastic experience: I would highly recommend Victoria Kustov as a realtor. I had the pleasure of working with Victoria as she helped me sell my home through Elite Realty Experts, LLC. Throughout the entire process, Victoria demonstrated the utmost professionalism and competence in her field. Victoria’s experience and knowledge of the real estate industry was evident in the way that she conducted business. She provided a staging team that truly transformed my home, making it all the more attractive to prospective buyers. Victoria was always available for any questions or concerns I had and was consistently on top of communication and updates on the selling process. Thanks to Victoria’s hard work and the staging team, my home was sold quickly, for the asking price and with very favorable terms. From start to finish, Victoria was a pleasure to work with, and I would highly recommend her to anyone looking for a realtor who is both skilled and dedicated.

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Thank you so much for your trust and for taking the time to write this amazing review. It was a pleasure to work with you and I am really happy that everything worked out better than expected.

Sushma Parab Published on Google

Fantastic experience: We were first-time home buyers looking for a real estate agent, and my friend recommended Vicky. We had a wonderful experience with Vicky. She helped us find the perfect home for my family and ensured we got the best deal possible for the dollar. She was helpful, accommodating, and honest throughout the entire process. She was always available to answer questions. From our initial meeting until well after the closing date, she showed genuine concern for us and was able to understand our needs and concerns. She explained everything clearly, including how to make an offer, interact with a mortgage lender, and more. We highly recommend Vicky if anyone is looking for buying/selling the house.

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Dear Sushma, thank you so much for trusting me with your home search. It wasn't easy but we persevered and your found a really great home! Wishing you many years of love, joy, and happiness in your new home.

Young Jin Published on Google

Fantastic experience: It was such a pleasure to work with Vicky! She was amazing and professional and made sure to communicate all the details to get our house sold. It was so easy to work with her and she definitely knows what she is doing. Our house was sold within a week and she made sure everything happened smoothly. Highly recommended!

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Thank you so much!! It was a pleasure to work with you.

Rick Welch Published on Google

Fantastic experience: Great Realtor! Went above and beyond. From the staging to the open houses. She was awesome!

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Thank you so much! It was a pleasure to work with you.

Lopa Gupta Published on Google

Fantastic experience: I highly recommend Vicky. With her knowledge, experience and sincerity, she helped us successfully navigate the sale of our mother's house at an especially difficult time.

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Thank you for your kind words. It was a privilege to work with you.

Jamie K Published on Google

Fantastic experience: Vicky was great to work with. We interviewed several other realtors, but immediately knew Vicky was the best person to have on our team. She was knowledgeable, detail oriented, consistent, and trustworthy. She truly cared about helping us find the right home for our family (not just in it for the sale). We believe that without Vicky's expertise and guidance, we would have ended up with a less desirable home and neighborhood. We are glad we found Vicky and could not recommend her more!

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Thank you so much! It was a pleasure to work with you and I am super happy that you found a great home in an amazing neighborhood. Wishing you many years of love, joy, and happiness in your new home!

Suresh Ramaswamy Published on Google

Fantastic experience: Vicky is what all you can wish when you decide to hire a realtor. She was pleasant, patient, thoughtful, listening and communicative. She understood and strategized in selling our home. When we wanted to put put home in the market, we were wondering how we could declutter or if we should and take easy way out but she was gentle and firm and asked us to take time. And we were glad we did which helped in more than one way. In level setting expectations thru negotiation and into closing she was there to take care of all things. We are very happy to recommend her to anyone and can be sure no one would be disappointed as her style should fit anyone.

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Thank you so much Suresh! It was a pleasure to work with you and Padma and I wish you all the best in your new home.

Dianne Joy Published on Google

Fantastic experience: My mother was selling her home that she has lived in for 50+ years. Vicky helped her (and us) through every step of the process all while making it a smooth and stressless experience for my mom. Vicky’s communication, follow up and attention to detail are top notch. She is very knowledgeable in all aspects of the home selling process. Above all, she is personable and genuine and went above and beyond in making the sale of my mother’s home actually a pleasant experience. We were extremely pleased with her and highly recommend Vicky and would use her again!

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Thank you so much! I really enjoyed working with you and I wish your Mom all the best in he new home.

John Biundo Published on Google

Fantastic experience: Vicky is completely devoted to providing the best service possible. My 86 year old mother was extremely nervous about selling her house and buying a condo, and Vicky was a life-saver, guiding her (and us) through the process every step of the way, going out of her way to make things easy, and making Mom feel extremely at ease with each step. We could not have done this without her. Highly, highly recommended!

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Thank you so much! It was a privilege to work with you and your family and I enjoyed being your local real estate agent to help your Mom with her home sale and purchase process in Burlington.

Nidhi Agarwal Published on Google

Fantastic experience: I highly recommend Vicky. She is very professional and always happy to help. Vicky's communication and follow up are excellent. She is very patient, pays attention to details and is the only one I'd trust to help us buy a house in such challenging times. She helped me buy my first house and I am currently working with Vicky to buy the second one!

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Thank you so much Nidhi! I really appreciate your review and love working with you :)

Romil Trivedi Published on Google

Fantastic experience: Vicky helped us get our first house and she was fabulous, she dint just listen to our requirements but she made sure to show us multiple properties for us to understand what we really like she was extremely patient in the entire process and really made sure we are in love with the property we are buying 1000%. I definately recommend Vicky - one of the most knowledgeable, patient, friendly realtor.

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Thank you so much! I really enjoyed working with you to help you with your home search and condo purchase in Burlington and in Woburn. :)

Joseph Verducci Published on Google

Fantastic experience: I have bought and sold many properties over the years Vicky was by far the best realtor I have worked with

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Thank you so much! It was a pleasure to work with you.

Bobby Jamgochian Published on Google

Fantastic experience: I have nothing but great things to say about Vicky! We met her at an open house, as she was the listing agent for a home we went to view. As a first time home buyer, we had many questions and no one to talk to. Vicky spent 20-30 minutes in the middle of her open house to talk about the process. At that point we knew we had our realtor! She spent time to walk us through each and every step and made our process easier than we could have imagined. Highly recommend!

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Thank you so much! It was an absolute pleasure to work with you :)

Smiley W Published on Google

Fantastic experience: Vicky is absolutely wonderful to work with. It's like having a friend on the "inside" that is working for you. She really cares about her clients as well as her community and the neighborhood she lives in. She is thorough, professional and so comfortable to work with. She kept me appraised about available appointments and always let me know when a new house came on the market. She is honest and forthright. I had no questions about the home buying process and there was no stone left unturned.

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Thank you, it is a pleasure working with you!

Jeanie Shaw Published on Google

Fantastic experience: From the very beginning of my sale process, Vicky was outstanding. She is professional, yet personal, kind and caring. She advised while listening to my concerns. She went above and beyond what I envision realtors doing. She updated me, walked me through the entire process, anticipated needs, encouraged, took care of details, offered complimentary cleaning and staging, and so much more. For example, I had an unfortunate sump pump back up while I was away during torrential rains. She found it and swept up the standing basement water. She was amazing. For me, she took the stress out of the moving process. I wish there were more than five stars, because in my book, she would get ten!

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Thank you, Jeanie! It was a privilege to work with you and help you sell your home in Burlington.

Sharon McGrath Published on Google

Fantastic experience: me… “Vicky is just amazing! She went above and beyond in every aspect of my sale. She advised me on what was needed to do to prepare for the sale, had a schedule of what and when the different phases would be happening, and communicated with me every step of the way. My open house weekend was extremely active and my home sold within days. When I needed anything, she was always quick with a recommendation. I am very fortunate to have had Vicky as my realtor! She really cares and went out of her way to help out. It is very rare to find someone as kind, reliable, genuine, and knowledgeable as Vicky. Highly recommend!”

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Thank you, Sharon. It was a pleasure to work with you and I am so happy that you were able to buy and sell a home in such a challenging market. It was a privilege to be your Realtor and to represent you in the sale of your condo in Stoneham and you purchase in Wakefield. Enjoy your new home!

Svetlana Moreva Published on Google

Fantastic experience: I highly recommend Vicky. She is very professional and only because of her experience and right strategy I was able to buy a house in such challenging times. Vicky went above and beyond to make it happen! She is very responsive,  very attentive to details and has a great knowledge of everything related to buying a house. She was participating in all negotiations with the seller's side and navigating communication with my lender and lawyer. This was not my first home buying process and can say that Vicky is simply the best real estate agent from my experience! And she is an extremely wonderful person to work with!

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Thank you so much! It was a privilege to work with you and help you find the right home.

Tiago Ramos Published on Google

Fantastic experience: My wife andI just bought our first home, and we could not have done it without Vicky's help. She has been truly wonderful. From the very beginning she gave us confidence that we would find our home, she gave us valuable information, guided us through the process , kept positive, and did did not let us get disheartened. We were truly fortunate to have worked with her, and grateful for her awesome support.

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Thank you so much. It was a pleasure to help you find such a beautiful home!

Nida Khan Published on Google

Fantastic experience: We are truly blessed to have worked with Vicky as our real estate agent. We are first-time home buyers so we had very minimum idea of what to look for in buying a house. Vicky gained our confidence after our first meeting with her. She walked us through the whole process in a very structured manner. We began house search in the midst of pandemic but Vicky's organizational skills and experience made it all a very comfortable journey for us. Vicky is tremendously knowledgeable in all areas of home-buying process and this sets her apart from the other agents we met. There are many questions that came up on our house visits for which we didn't have to wait around for weeks to get an answer because Vicky had all the answers with backed up reasoning. At every house visit that we did with Vicky, it felt as if she is buying a home for herself. Her honest feedback really made the home buying process smooth for us. More importantly, after our successful home purchase Vicky continued to stay in touch with us. She answered all our questions as well as provided her advice on inspection-related queries. We have been recommending Vicky to all our friends and family since the day we met and without a doubt would love to work with Vicky in future :)

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Thank you so much! It was a pleasure to help you find and buy your beautiful home!

Cristina Gutierrez Published on Google

Fantastic experience: We have worked with several realtors over the last 15 years, renting apartments both as tenants and landlords, buying and selling our two houses, and I can say that Vicky was, by far, the best and more comprehensive real state professional we worked with. She managed and gave us great advise for every aspect of the sale: sale preparation (including steps, recommendations and timelines), best strategies for pricing right, staging, absolutely everything you can think of. We needed a quick sale and she managed to pack three open houses and more than 50 private showings in 5 long and -I’m sure- exhausting days… all that while we were relaxing 50 miles away in a vacation rental per her recommendation. The review/selection of the many offers we got was an exceptionally painless and streamlined process, very well organized by Vicky using a spreadsheet and an objective and systematic process. Overall, she was extremely patient, caring, responsive, and a great ally to get the most of our sale, well above asking price! You would be lucky if she takes care of your real state needs. Highly recommended.

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Thank you so much for your kind words. It was a privilege to work with you in the sale of your beautiful home.

Heather Chew Published on Google

Fantastic experience: I'm so grateful that I chose Vicky for selling my Dad's condo. This was my first time selling. From the beginning Vicky was quick to respond and very thorough when answering questions. Vicky met me at the condo months before putting the place on the market to help me decide whether to sell as is or to put in some time and effort to make the place more appealing. She gave me great advice that ultimately resulted in a sale price that exceeded my expectations. Her knowledge and experience brought me peace of mind and confidence. Her expertise was key in selling well above asking price. Vicky is not only a strong professional, but is also very kind, and respectful. It was a pleasure to work with her and I would absolutely recommend Vicky to anyone.

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Thank you for choosing me to be your realtor. It was a privilege to work with you and help you with the sale of your Dad's condo.

Paul Forester Published on Google

Fantastic experience: We spoke with several brokers to sell our parents’ house and decided to work with Vicky due to her responsiveness and market knowledge. It was a great decision because she exceeded our expectations at every stage of the process. Even before we hired Vicky, she viewed the house several times and provided a lot of good advice to prepare it before listing. Vicky's communication and follow up were excellent. And importantly, her preparation and pricing strategy resulted in a quick sale over asking price. Vicky made the sale process easy and it was a pleasure working with her.

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Thank you for the opportunity to be your realtor and represent you in the sale of your parents home. It was a privilege to work with you.

Cheri Smith Published on Google

Fantastic experience: Look no further. Vicky is nothing short of the perfect realtor! Being raised by an all-star realtor, ourselves, my sister and I recognized the traits in Vicky right away, when we first spoke to her about selling a single family home in Woburn. She is persistent in the BEST sense of the word, ensuring that our property was the best it could be before, during and after listing. She has meticulous attention to detail, and is the master of follow through. Her understanding of the market and its daily ups and downs make her a crucial part of your buying or selling endeavors. Following her advice, we realized a much greater profit than we would have if we had gone with 'the other' realtor. Most of all, you can TRUST Vicky. She demonstrated nothing but integrity and kindness to us throughout the entire process. I recommend her, whole heartedly!

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Thank you, Cheri. You and your family are amazing and I love working with you!

Paul Gerwig Published on Google

Fantastic experience: Vicky is just amazing! She went above and beyond in every aspect of our sale. She advised us on what we needed to do to prepare for the sale, had a schedule of what and when the different phases would be happening, and communicated with us every step of the way. Our open house weekend was extremely active and we sold our home within days, for above asking price! When we needed anything, she was always quick with a recommendation. We consider ourselves to be very fortunate to have had Vicky as our realtor! She really cares and went out of her way to help us. She even offered to walk our dog! It is very rare that you find someone as kind, reliable, genuine, and knowledgeable as Vicky. Highly recommended!

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Thank you for choosing me to be your realtor. It was a privilege to represent you and help you with the sale of your home.

Adam Marinaccio Published on Google

Fantastic experience: My long journey searching for a forever home with Vicky was a great experience. She was very patient as I took my time to find just the right property. Her long career in real estate really shows- she is very knowledgeable of different style homes, the local area and all the nuances that a home might entail. It’s amazing how much knowledge she has about a property and what may or may not be up to par from the roof to the basement and everything in between. She has a great intuition when it comes to what I was looking for. She never once pressured me and she made me feel very comfortable throughout the home buying process. I could truly tell she has a passion for what she does and that made me feel at ease. She is very professional and very detail oriented. when looking at countless properties she didn’t miss a beat— she catches everything that I would have definitely missed or wouldn’t have known about. Thank you Vicky for your professionalism and expertise. - Adam

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Thank you, Adam. I couldn't be more happy for you because we were able to find you a great property that was absolutely perfect for you, and it was an awesome buy. It was meant to be :)

Grace Wakelam Published on Google

Fantastic experience: My fiance and I met Vicky at an open house that she was showing. After speaking with her, we knew she'd be our buyer's agent. We couldn't have made a better decision. Vicky is knowledgeable, professional, and actually cares about your purchase. She does not pressure you to buy the wrong house. She will walk you through as many houses you want to see, until you find the one! She was very helpful throughout the entire process. Without her, there is no way we could have made this perfect purchase on a perfect home. You will not regret working with Vicky!

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Thank you so much! It was a pleasure to work with you and Paul, and find a perfect home :)

Michael Greenside Published on Google

Fantastic experience: Vicky is a phenomenal realtor, and an even better person to work with. Our family recently moved out of state for work and we needed to move relatively quickly to ensure that our children were registered for their new schools in time. Vicky immediately understood our situation and developed an action plan that maximized our time without sacrificing a strong sale. I asked a lot from Vicky and her team and they exceeded my expectations. Vicky and her team were highly responsive, well prepared, and thorough. Vicky’s tireless efforts allowed us to hit all of our targets on time, resulted in a highly competitive open house, and multiple offers well above asking. Vicky and her team are simply professionals.

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Thank you so much Michael. It was an absolute pleasure to work with you and I hope that you are all settled and ready for new chapter in your home

Aakriti Sharan Published on Google

Fantastic experience: Vicky was extremely knowledgeable, supportive and helpful. As a first time home buyer, I was overwhelmed and did not know anything about buying a home. Vicky was patient and guided me through the whole process. Like other agents I talked to before meeting Vicky, she didn't push me to make a decision on any house and had my best interests in mind. She remained my constant advocate even after the purchase and followed up to see if I needed anything even after I moved in. I would definately recommend her to anyone looking to buy/sell a house and I'll be back when I need to buy a house again.

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Thank you so much Aakriti, it was a pleasure to help you find the right home! Please don't hesitate to reach out to me at any time, I am always happy to help :)

Anthony Demeo Published on Google

Fantastic experience: Vicky helped us with both selling our home, and buying our next home. We couldn't have asked for a better experience. Vicky was very knowledgeable about the market, walked us through every step of both processes (we were first time sellers), and helped us get the house we wanted against multiple offers. She was always very responsive to all of our questions and concerns, and gave us tips and advice throughout the process. We would highly recommend Vicky to anyone who is looking to buy or sell a house in the area

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Thank you so much! It was a pleasure to work with you :)

Ella D Published on Google

Fantastic experience: Vicky helped me buy a condo in Beverly this summer. For me as first time buyer she was an invaluable source of knowledge and advice, and she truly went beyond my expectations. Throughout the process, she was extremely professional, responsive, and available to meet at very short notice. She also connected me with exceptional inspection and mortgage professionals. I am very happy with the condo, and would recommend Vicky without hesitation. Thank you Vicky!

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Thank you Ella! I hope that you are enjoying your new home :)
Vicky

Victor Local Published on Google

Fantastic experience: Our first impression of Vicky was "Wow, she is very responsive" and it only continued from there. Vicky's knowledge of the market conditions was clearly demonstrated by the in-depth CMA she provided. She was not only professional and courteous but consistently went that extra step to be helpful or make the process go as smooth as possible. We are out of state and Vicky didn't hesitate to come to us to make sure we had all the necessary paperwork and understood every step of the process in advance. She also took great care in making sure the property showed well. This clearly had an impact since we had multiple offers. I would highly recommend Vicky to anyone buying or selling real estate.

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

Thank you so much for posting such a great review. I am glad that we were able to sell your property in Woburn, MA with multiple offers and that everything worked out exactly how we planned.
Vicky

S C Published on Google

Negative experience: interesting that you say you don't know me! You perfectly know who I am. It's obvious based on your response you know who I'm. I was approached by Vicky a few times asking if I'd like her to list my house for me. I told her thank you, but I'd like to sell it privately. After continuously trying to pressure me, she got upset and said in a very rude manner, "Good luck, because you'll really need it". The day of my open house, my friend came inside and told me that there was a woman standing in the yard saying all kinds of negative things about the house, and trying to steer people away from it. Vicky was suggesting that they go to a house on her listing instead. After speaking with her, a few of the potential buyers who came to see the house, decided to leave. Vicky is a bully, and bullies people into working with her. If you are looking for an agent, find someone with a little more class

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

We NEVER met.
I don't know you and we NEVER spoke about selling your home. I am not sure why I would need to stand in your yard and tell people not to buy your house - it doesn't make any sense because I don't get paid unless I sell the property. And, I am pretty sure if I was yelling in your yard, you would have called the police.

Also, I don't pressure people in working with me and I definitely wouldn't stand in your yard badmouthing your house. You would have known that IF WE HAD ACTUALLY MET!

Charles Kaufman Published on Google

Negative experience: I met Vicky a few months ago. We did not give her our listing as we wanted to sell the house ourselves. She tried to pressure us into selling with her, however, we would not budge. Because she did not have our listing she unfairly spoke negative about the house we were selling right in front of potential buyers who came to see the house at our open house. There are many real estate agents out there. My advice is to find one that is both fair and knowledgeable even when they are not the listing agent. Having someone like Vicky whether you are the buyer or the seller will not give you an advantage but will be a disadvantage.

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

I NEVER met you and don't know who you are, and we NEVER spoke about LISTING or SELLING your house! IF you had met me, you would know that I don't pressure people into working with me. ALL of my actual clients are extremely happy with my service - you can see that by reading ALL 5 Star reviews on Zillow that were written by MY ACTUAL CLIENTS!

Vicky

Linden Lincoln Published on Google

Negative experience: Considering Vicky as your realtor? Confident she would be selling the condo we were looking at this afternoon, Vicky felt it totally appropriate to turn away business from an open house. She was barking orders at everyone who came in (no "hello" or "welcome" or smile here) and turned me out when I could not remember the name of my realtor to write on the sign-in sheet (and I am not entirely comfortable writing my full contact information on a sign-in sheet seen by many people). This has never happened to me at an open house and she said she "couldn't help that other people don't do their jobs." She continued to shout at the door at me as I left (she said I would not be permitted to view the unit). If you want your realtor to shame prospective buyers who may be struggling with learning disabilities and/or memory loss, she is your woman!

Vicky Kustov, Realtor - Real Estate Agent in Burlington
Vicky Kustov, Realtor - Real Estate Agent in Burlington

It my job as a Realtor to have everyone who comes in to the open house sign in with their contact information or contact information of their Realtor. Everyone who came to the open house was greeted and asked to sign in. I don't know who you are when you walk in the door - you may be a buyer looking to buy or someone casing out personal belongings to come back later and rob the place. And, if you don't want to sign it, than you can not view the property - it is that simple. Think about this - if this was your property, would you want to work with a real estate agent who doesn't care and lets anyone inside your house without asking them to sign in? It's not like we are asking for an id! If you are a serious Buyer who is working with an agent, why would you not sign in with your agents contact information? I am 100% sure that if this was your house, you would want to work with an agent who is accountable and will take their job seriously.

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