I & A Properties, LLC.

9106 Warren H Abernathy Hwy, 29301, Spartanburg

Opening hours

  • sunday: (closed)
  • monday: 10h-17h
  • tuesday: 10h-17h
  • wednesday: 10h-17h
  • thursday: 10h-17h
  • friday: 10h-17h
  • saturday: (closed)

Photos of I & A Properties, LLC.

I & A Properties, LLC.

I & A Properties, LLC.: Reviews

3.6/5 (63 Reviews)

Reviews are the opinions of their authors. We do not verify that the author was a customer.

Reviews on Google

3,6 out of 5 from 63 reviews

Brooke Dimery Published on Google

Negative experience: I wanted to share my experience as a new resident. Overall, the apartment itself is very nice, beautifully constructed, and located in a quiet and peaceful neighborhood. However, my move-in experience and the lack of communication regarding a significant maintenance issue were extremely disappointing. My lease began on July 1st. When I moved in on August 16, my air conditioning was not working properly. I later learned from the technician who repaired it four days later that there was a leak in the unit. I submitted two maintenance requests through the AppFolio portal on August 17 and made several attempts to contact the office by phone and text. On August 18, I was told a technician was on the way around 4:00 p.m., but no one arrived. I also contacted the maintenance manager directly and did not receive a response. My AC was not repaired until the morning of August 20. This occurred during a severe heat advisory, and the temperature inside my apartment became so unbearable that I had to send my dog to stay with my parents until the issue was resolved. I was also given no compensation regarding this issue. What was most frustrating was not simply that the AC needed repair, but the difficulty getting a response or timely assistance for such an urgent issue. On August 24, I emailed I & A Properties regarding the entirety of the situation and formally documented my concerns. I respectfully requested reasonable compensation or a credit toward my account for the additional electricity costs associated with the issue and asked to discuss an appropriate resolution, including reimbursement for any increased utility expenses resulting from the malfunctioning AC system. I never received a response to my email. Furthermore, when I moved in, my dishwasher, washing machine, and oven were either not powering on or malfunctioning. I submitted several maintenance requests via the app portal and maintenance was very slow to respond and fix my requests. Prospective residents should also be aware that the apartments do not come with ceiling fans, kitchen cabinets, or a bathroom cabinet. Make sure you read the lease thoroughly! Pest control, valet trash, power, water, and WiFi is not included in the monthly rent payment. Aside from these concerns, I genuinely like the apartment itself, and the neighborhood is very quiet and peaceful. I hope management improves its communication and responsiveness to maintenance concerns because the property itself has a lot of potential.

Tanner Day Published on Google

Fantastic experience: The whole property management is great, awesome people.

Follow_The_Babbling_Brooke J Published on Google

Fantastic experience: I moved into a unit managed by I&A Properties in April 2024. The unit was a brand new 3-bed/ 2.5 bath. It has been a wonderful experience living in this property (currently in year 3) with kind and responsive staff. I don’t foresee leaving unless I relocate for work.

Lena Odeychuk Published on Google

Positive experience: I lived in this duplex for about two years. First, I want to note that I had no issues with payments, deposits, or my refund—this review is strictly about the unit and living experience. The home is a newer construction, visually appealing, and reasonably priced for the area. However, maintenance was inconsistent. The flooring was already buckling when I received the keys, and despite multiple maintenance requests, the issue was never resolved. We were also notified of a future air filter replacement fee, but during my two years there, the filter was never replaced (and I was never charged). Landscaping was inconsistent, with no service for several months before I moved out. Since there is no HOA, noise can also be an issue. Some neighbors regularly hosted late-night gatherings, rode four-wheelers, and had bonfires. Sound travels easily between units, and smoke from neighboring units often made it difficult to enjoy sitting outside or opening windows. The leasing office staff were always friendly, professional, and responsive. Overall, it's a nice-looking property at a fair price, but those seeking a quieter living environment may want to keep these factors in mind.

Sam Onufriychuk Published on Google

Fantastic experience: Great company with awesome units! Stayed with them for 3 years and never had any issues! The girls at the office were very informative and the handy men always do a great job up keeping the property! Would definitely recommend.

Cassandra tooblessed Published on Google

Negative experience: Lived there for 3 yrs the last year started seeing roaches bc of the neighbors that moved in. I&A wouldn’t do anything about pest control. Lease was up moved out 3/26/2026. Cleaned the place from top to bottom and I definitely have a video going through each room to prove it. Yall have audacity to send me a notice for 5K They trying to bill me for April& May so they don’t have to give me my deposit back. Will see you in court. I&A you wonder why you have so many vacant units out there!

Антон Simon Published on Google

Fantastic experience: Прекрасні будинки та умови для проживання, рекомендую

stepan grek Published on Google

Fantastic experience: They manage a property of mine and are absolutely awesome! Easy to work with and friendly.

Василина Шишка Published on Google

Fantastic experience: We would like to thank I & A Properties for their service. A special thank you to Svitlana, who was very attentive, professional, and tried to take all of our wishes into account. She was helpful throughout the process and did her best to assist us. Overall, we appreciate her support and communication, and we are grateful for her help.

Teresa Melton Published on Google

Fantastic experience: Svitlana went about and beyond to get us set up in a duplex, truly a good asset to the company. Transition was great with her help

Lubov L Published on Google

Fantastic experience: I had a great experience with this rental company. The entire process was smooth and professional from start to finish. The staff was always helpful friendly and quick to respond to any questions.

Mylan Adkins Published on Google

Fantastic experience: Liliia was amazing, super helpful, easy to communicate with, and made everything stressfree. The duplex was exactly as described. She also made sure all questions were answered and even helped us with all the paperwork

Steve White Published on Google

Fantastic experience: I have been renting a Town Hone for the last year and have nothing but good to say about IAProperties. I have had no issues and they have been prompt with any questions or issues that came up.

Taylor Hucks Published on Google

Fantastic experience: I’m honestly sad to leave this property because of how lovely the entire renting experience has been. Management has been so helpful and caring over our two years of renting on Hummingbird Lane. Any time i’ve had an urgent need or request they’ve been timely to help. The unit is beautiful and well maintained. I highly recommend this community and management company to anyone looking for a rental.

Andrew Hucks Published on Google

Fantastic experience: We've rented one of the units on Hummingbird Lane for 2 years and it's been the best experience I've had renting. The office has always been very responsive and professional any time we've needed to reach out, the unit is well maintained, and any maintenance request we've had has been addressed within a day. The process of leasing, moving in, and moving out has been smoother than any place I've rented in the past as well. Highly recommend renting from I&A - especially Hummingbird Lane, it's quiet, family friendly, and more than reasonably priced.

Shas Published on Google

Negative experience: Need focus more on the upkeep of these places instead of credit scores. Looking at some of the other reviews I see how this management is . Update these units it’s 2026

William Khrab Published on Google

Fantastic experience: Front desk staff was very kind and professional, took their time to show different options and made the move in process seamless!

Natalie Mali Published on Google

Fantastic experience: I’m very pleased with I and A Properties. Renting our home was smooth and straightforward, and the team has been consistently professional and responsive. Any minor repair requests submitted through their portal were scheduled and completed without any hassle.

Salomia Neufeld Published on Google

Fantastic experience: We have had a great experience with I & A properties these last 3 years. Maintenance always comes out the same week when needed and is flexible with my schedule. The unit is well structured, the grass gets cut regularly, we can’t hear our neighbours, and we truly love living here.

Виталий Ляшук Published on Google

Fantastic experience: Great rental housing — clean, cozy, and exactly as described. Special thanks to the manager — everything was excellent, fast, and with great attention to detail. Very satisfied, highly recommend!

Vita Popadyuk Published on Google

Fantastic experience: Manager Angelina and Nadya have provided us with an exceptional service. It was a great experience. Thank you!

Sam Babushkin Published on Google

Fantastic experience: Liliya was very helpful. She showed strong customer service, attitude and Christian values. My best realtor. Would highly recommend work with her.

Никита Нектт Published on Google

Fantastic experience: A very pleasant place, my family and I were left with a good impression. I hope whoever reads this will see my words for themselves.

Вероника Кротюк Published on Google

Fantastic experience: Great rental, absolutely loved everything! Clean, cozy, and convenient. The manager is fantastic—always available and helpful. Highly recommended.

Владислав Кротюк Published on Google

Fantastic experience: have been living with I & A Properties for a year now – everything has been wonderful! During this time, I haven’t had any problems at all. Now I am moving into another beautiful home from the same company. Special thanks to the property managers and staff – they are professional and very helpful. If you are looking for quality housing and great service, I definitely recommend choosing I & A Properties!

Karina Cotton Published on Google

Fantastic experience: Wanted to start my review with sharing that the beginning process to rent from this company was so easy. We reached out about one property location and got a tour very shortly after and Lillia was very happy to help us and show us everything we wanted to see. After thinking on it, my husband and I decided to look at another location through this property and she was still more than willing to get us a time quickly and efficiently. She showed us multiple locations very happily. As soon as we decided that we wanted to move forward with applying she got us the application quickly and got us approved and our lease sign all within 24 to 48 hours. This company has been so easy to work with getting started to move in and we’re super excited to live at one of the properties here!

Shaniqua Avant Published on Google

Fantastic experience: Very beautiful community

Rossy Bedoya Published on Google

Fantastic experience: I want to recommend this company because my friends have lived there for almost 2 years and they are really happy. The property is always clean, well presented and a safe place for children. This company is always willing to help when any inconvenience appear. As a leader of the Hispanic Community I am so proud to share this information with everybody who needs a good property to live in Spartanburg.

Анна Малиевская Published on Google

Fantastic experience: An excellent property, maintained to a high standard with professional customer service. I resided here for several years without experiencing any problems. A reliable and well-managed place — I highly recommend it.

Павел Тарасов Published on Google

Fantastic experience: Great property , good customer service, lived there for years and never had any issues. Highly recommended!

Oleh Kurat Published on Google

Fantastic experience: We’ve really enjoyed working with this company. The duplexes are clean, well-built, and have everything you need. Plus, they have a lot of different locations to choose from, which was super convenient for us.

Mariasha Grek Published on Google

Fantastic experience: Great accommodation, we have been here quite recently, we like everything very much, my family and I are satisfied. One of the best renters in our area, always very kind and quick to respond to any problems. When the toilet broke, the plumber came the same day and repaired everything, very grateful. I highly recommend this accommodation, it is also very well located, 5 minutes from the freeway, so it is very convenient to get to work.

Amanda Pillis Published on Google

Fantastic experience: I’ve always had a great experience with this property management company. Communication is clear and timely, and they’ve proven to be very honest and reliable. Anytime maintenance is needed, they respond quickly and resolve the issue. I truly appreciate how easy they make the process, and I would highly recommend them to anyone looking for a trustworthy property management team.

Great Way Auto Transport Published on Google

Fantastic experience: I was a tenant at one of their properties and the entire experience was amazing. Every maintenance request was completed in 24-48 hours. The maintenance guy was friendly and went above and beyond to make sure everything was perfect.

Светлана Узун Published on Google

Fantastic experience: I recently rented a duplex through I & A Properties, and I’m really happy so far. The team at I & A Properties made the whole process smooth and professional, and I appreciate how responsive they’ve been. Excited to make this house my home.

Олег Курат Published on Google

Fantastic experience: I really love the duplexes and homes provided by I&A Properties LLC. The quality of the housing is excellent, and the management team is outstanding — always professional, responsive, and helpful. Everything has been just perfect. Definitely a five-star experience!

Ira Baranenko Published on Google

Fantastic experience: Great houses! We have been renting for more than three years now, there are no complaints, if there are any problems, the repairmen arrive quickly and fix everything without any additional costs. Love this houses and my neighbors. Highly recommend it!

Gheorghi Grec Published on Google

Fantastic experience: I lived for several great years in a duplex in Spartanburg with its own private garage, and I loved it. I’m not a fan of apartments because there’s no real privacy, but I & A Properties’ duplexes are a different story — private garage, bright rooms, and just one shared wall, so it feels nice and quiet. Definitely recommend I & A Properties!

Ludmila Cobisneanu Published on Google

Fantastic experience: I had the pleasure of living in a duplex in Wellford for five years, and it was truly a wonderful experience from start to finish. The home was well-maintained, comfortable, and had everything I needed for day-to-day living. The neighborhood was peaceful, safe, and welcoming, which made it feel like home right away. Over the years, any maintenance needs were handled quickly and professionally, which I greatly appreciated. I’m grateful for the time I spent here and would highly recommend I & A Properties to anyone looking for a great place to live.

Elizabeth Valesa Published on Google

Fantastic experience: Love the area I’m renting in. Very cozy and usually a very calm and quiet area. Only had to put in a maintenance request once through out the 5 years I’ve rented from I&A and issue was fixed promptly. Never had any other issues. They take care of grass and pool very well. No complaints.

Ellen Nardella Published on Google

Negative experience: I think it’s about that time to leave an overdue review. I lived in Magnolia Heights 3 years ago, and I see that it’s still horrible. I should have read the reviews before moving, and now I know better. First and foremost, maintenance is a waste of time. I had HVAC issues my entire year of living there. My house temp was below 50 in the winter and up to 90 in the summer. Mind you, this is with me changing the filters religiously and not touching the thermostat! To compensate me, they gave me a portable air conditioner and heater THAT WAS BROKEN! Also was missing the hose to go outside the window. These people do not care about you. When I put in my 60 day notice, they acted like they didn’t even see it. I had to send a screenshot of my own email. When the maintenance man came to fix the hvac unit, he had to keep replacing the fuses because they kept blowing. So, he had it hanging from the attic, and gave me extra fuses to change them out. He told Anna that the whole unit needed to be replaced and she wouldn’t. So I suffered all year. To make things even better… upon move out, one of the charges that came out of my security deposit was the wire hanging out of the attic. Even though it was the maintenance guy who pulled it out. It was the only way I could have air for a total of 2 days until it had to be changed. When I tell you to run from this leasing company… I mean SPRINT!

Oksana Sahan Published on Google

Negative experience: We had a very disappointing experience with Tonhaus. They made promises they didn’t keep — essential repairs were never done, even after multiple reminders. The unit had a terrible smell that we couldn’t get rid of. These people are dishonest — don’t trust them. I would not recommend this company to anyone.

I & A Properties, LLC.
I & A Properties, LLC.

Dear Oksana,
Your review is not only misleading—it’s blatantly false. Every request you and your husband submitted through the proper channels was addressed. What didn’t happen were the demands you made informally, outside of policy, expecting us to act without documentation, authorization, or even proper notice. That’s not how we operate, and you knew that.
We don’t bypass protocol to chase verbal complaints or follow vague messages. We operate with standards—for accountability, legal compliance, and the protection of everyone involved.
Calling us dishonest because we held the line on procedure is an unfair and reckless accusation. We’ve worked hard to build our reputation through transparency and professionalism—not by bowing to those who refuse to respect process.
Your comments say more about your unwillingness to follow simple guidelines than about the quality of service we provided

Bodas Mog Published on Google

Negative experience:

I & A Properties, LLC.
I & A Properties, LLC.

We take feedback seriously. We are unable to verify you as a tenant or client. If there is a misunderstanding, please contact us directly.

Кана Published on Google

Negative experience: We had a very disappointing experience with Tonhaus. They promised to complete important repairs before our move-in date, but never followed through. Despite multiple reminders, nothing was done. On top of that, the unit had a terrible and persistent smell, which was especially concerning and potentially harmful for our newborn baby. Due to their negligence and lack of responsibility, we had no choice but to terminate our lease. I would not recommend this company to anyone — especially families with small children. Their lack of professionalism and disregard for health and safety is unacceptable.

I & A Properties, LLC.
I & A Properties, LLC.

You were made fully aware of the unit’s condition before move-in and still chose to sign the lease without a showing — to save money, not because you were misled. That was your call.
The repairs we agreed to were completed prior to your move-in. Any further requests were never submitted through the required process.
The repairs we agreed to were completed prior to your move-in. Any further requests were never submitted through the required process.
You gambled on a cheaper option and tried to shift blame when it didn’t meet your expectations. That’s not our responsibility.

Larry Hardeman Jr Published on Google

Negative experience: They discriminated against my family and I. Never repaired anything. Forced their way into our apartment on multiple occasions against our will. We literally rented the apartment right by the pool so we could have convenience of use but unfortunately it was always closed, filthy, or packed with rude guest. This was until the Department of health forced them to close it in the beginning of 2024 and it's still not safe to reopen. They're scammers and trying to charge us an extra month rent which I'm sure will come out of my security deposit. My advice would be RUN AS FAR AWAY FROM ANNA AND HER SO CALLED TEAM AS POSSIBLE.

I & A Properties, LLC.
I & A Properties, LLC.

Larry, you claim that we never fix anything and in the same sentence say that we came too often. Our maintenance staff has always repaired issues in a timely manner. Any entrances that were made in to your unit were with a proper written notice. Your failure to follow procedures and give us written notices on your move out dates is not us scamming you. These rules are there for a reason, and are also required by the LLTA.

Tommy Allen Published on Google

Negative experience: I would say customer service and empathy from this company is non existent. At the latter part of January I advised Anna that the doctors are given my brother several weeks to live. He was unable to speak and she would not speak to me about his lease agreement with 292 Hummingbird Ln Chesnee SC. Additionally, his lease was due to end March 8, 2025. My brother passed January 30th 2025. I advised her he has passed and she requested a copy of death certificate. Provided copy of death certificate on February 6th. Still are refusing to speak to me about his lease. Advised the apartment is ready for walk through as well. Spartanburg county is two months behind in assigning representative and she was made aware of this. She voiced to my brother’s son that she has to see what the lawyers want to do about this situation since this never happened before. Well here is a thought! Use common sense! A death certificate is provided so end the contract! If nothing else reach out and let the family know what is going on. We have left numerous messages, text and no response. This is UNSATISFACTORY. As a veteran he deserves better, as a veteran I demand better, providing this company freedom they should provide better.

I & A Properties, LLC.
I & A Properties, LLC.

We are very sorry for your loss and understand that you are grieving. I am sorry, but legal procedures are going to be followed vs common sense.

Richelle Smith Published on Google

Negative experience: Anna Olek stood us up for a tour we scheduled. She even texted to confirm several days prior. My roommate & I drove 45 minutes out of our way just to sit in the parking lot for 25 minutes. Complete waste of time. Based on my experience, as well as the reviews from previous tenants, I wouldn’t rent from this company if they paid me.

I & A Properties, LLC.
I & A Properties, LLC.

We apologize for any inconveniences that you experienced. Miscommunications and human error do happen. We are sad to see that the grace that is extended to our potential tenants when they come late, do not respond, or show up cannot be extended to property managers.

Rodion Kukhlenko Published on Google

Negative experience: I do not recommend this agency for renting housing, the employees do not answer phone calls, the office is closed to the agency’s clients, be prepared for the fact that you will have to pay for bills and home repairs that you have not done, the owner of the property can come to you at any time and demand you have whatever he wants

I & A Properties, LLC.
I & A Properties, LLC.

Radion, we are sorry that you did not enjoy renting from us. However in our lease it does explicitly say that if you misuse, damage, or harm the property in anyway-you will be held responsible for the cost of repairs. For example, if you damage a stove top and admit to doing so, you will have to pay for the damage you caused. No charges were assessed to you without cause. I have also checked out record system and you did receive responses within 24 business hours as per our policy.

Jake Deane Published on Google

Negative experience: The building was ok, very cheap materials, floor creaking and coming up, particle board trim. You can hear every word your neighbors say, pray they don’t play any music. There aren’t any rules at all, kids were banging on my windows messing with my dogs and the parents just laughed it off, kids were hitting my cars with their scooters and bikes. We have no problem with children, but being in my driveway causing damage is unacceptable. Neighbors would use my hose to fill their pool which they had in the driveway. I was blocked in my own driveway a few times by neighbors friends because of parties. Some tenants were just burning their trash every night. Neighbors sometimes even took our lawn chairs because they had people over. No one ever put their dogs on a leash so they would just run around everywhere and even jump in my car, I was also constantly picking up their dog poop all over my yard. We got a new place 3 months before our lease was up because it was so ridiculous, I’d rather pay two rents than ever live like that again. People were playing drums on the front porch at 11PM. I notice they are selling most of these units now and that is to be expected, you could never get anyone on the phone if you had an issue, you were lucky to get a text back 3 weeks later. They didn’t mow the lawn the first 7 months we were there and it was 3 feet high, we bought our own lawn equipment because it was just causing bugs and pests everywhere. I highly recommend not renting from this company, I doubt they will be in business much longer. I truly feel bad for the people that might end up buying these units.

Dr. Brid Published on Google

Negative experience: I’ve been renting from I & A. For the last past year. Within that year. We have had mold( it was taken care of after I complained through writing). So don’t put that you need maintenance on their website. We have had seven walk throughs “inspections”. Yes you heard right, seven of them! They would put a lock and letter on the door, the day before. It’s very unsanitary, unsafe and you wouldn’t get much privacy. For I&A property to continuously bring people, in and out of our home. To look at this property. They have several other properties made exactly the same way as ours. I asked the realtor, are they going to look at the unit next door. She tells me that I&A property said “that it wasn’t up for showing”. So how come they are deciding to force me to show the property I live in? Is my next question. Both houses are up for sale! I literally just renewed my lease a month ago and come and find out that they are selling it. They could’ve told me that before I renewed my lease. Their communication lacks!

I & A Properties, LLC.
I & A Properties, LLC.

We are sorry that we could not earn a 5 star review with you, but we would like to point out that all maintenance request per our policy and your protection do have to be submitted in writing. Record keeping is just as important for a tenant as it is for management. We do provide a very user friendly platform for this, and we take care of the requests as soon as they come in.
As far as the "inspections" you have been made aware that the property is for sale and these are showings. That is why we have to give you a proper notice which we hang on the door as well mas lockbox for access. We do hate having to disturb you however we also have to respect the decision of the owners of the property to sell.

Tonya Brooks Published on Google

Fantastic experience: I have to give Anna and her team a 10 out of 10 me and my family have been leasing from I&A pro for going on 3 years whenever I had a maintenance problem it was fixed. Also we was behind on rent and instead of evicting us she was able to work with us. Anna has always communicated with me no matter the time of day even when she can’t answer the phone she will text you. I just appreciate Anna and her team especially Anna for all that she’s helped my family with. I would rent from them and refer them to anyone.

I & A Properties, LLC.
I & A Properties, LLC.

Thank you so much Tonya!

LaMarna Stevenson Published on Google

Fantastic experience: You have to pay the application fee before seeing the place. The flooring had gouges in it that they refused to fix even before I moved in. There were some other things that needed attention during my nearly 3 year stay that were handled in a relatively timely manner. HVAC was definitely an issue when living there. Had to call every winter because the unit would go into AUX heat at least once a winter. It would be days before they would send someone to “repair” it which would shoot my electric close to $200 when it’s normally under $100. Repair guy said that it was low on freon and probably had a leak. My last winter here they never even sent anyone to come check it as a precautionary measure when I sent the request on the portal. Landscaping was not performed when it was definitely needed on quite a few occasions. When I moved out about 7 months ago, I gave months in advanced notice. My husband spent a great deal of time cleaning the place. I even let them know when I was done moving a few days early after they begin texting me asking if I was done yet even though I gave them a specific date that I’d be fully out of the unit. We did not get our full money back. They charged us like $100 for “cleaning” and over $300 to repaint the hall that we had painted a darker shade after my son used crayon on it. I highly doubt they changed it as it really wasn’t a huge change. It’s like they just needed to keep some money for fun. When I asked about the cleaning they stated “everyone has a different level of cleanliness” or something of that nature. Not even Berry Shoals “nickel and dimed“ me like this. Overall I did enjoy my stay there, but there were definitely some issues. Add on: I mean, I can change it to 5stars, but I will still leave my review. I never said I was pressured or rushed. I inquired, and I was told to do the application and then I had to ASK to see the unit. It was never like scheduled prior to doing the app to even see if it was adequate. I'm not the only one saying this, so there must be some truth to it. Since you are not on site like other places, it's totally understandble(to me at least) if you want to be sure the individual/s qualify before having to go to each unit to show it to people over and over again. I was really in no rush as I was still living at Berry Shoal's. I informed about the floor when I came to view the unit. I was specifically told "they're not going to fix that" and I was confused but I believe it was written up on the move-in sheet when submitted. It is correct that I did not submit a work order, I was already told that it wasn't going to be fixed. Also, I was not charged for it so that is somewhat proof that it must have been a pre-existing and ongoing issue. The type of flooring is not repairable. Looks like it would have to be peeled up and start over. In regards to the HVAC, unless it was done from the outside of the unit unbeknownst to me, the last precautionary request was not done. On appfolio jobs that were done typically showed as "completed," the last HVAC request was still showing as "technician contacted" when I moved out. The inspection report for a lack of better words and really I mean no disrespect, but it was a joke. The carpet had normal wear for a 2+ year stay, especially during the pandemic and of that particular quality. The only thing that was overlooked and definitely dirty was the kitchen sink sprayer. I won't dispute that. Not really bothered by the paint either, just giving my honest review as I do see some of these other reviews are definitely from employees/people I have had some form of communication with while living there.

I & A Properties, LLC.
I & A Properties, LLC.

We apologize that we could not earn a 5 start review with you. I would like to clarify that we NEVER ask that someone MUST to fill out an application before viewing the place. We are on a first come first serve basis, and in our communications I do see where you were told that the property will be available for viewings after the current tenants move out. You were not rushed or pressured to fill out the application before hand, but you chose to do so to be first in line for the property. I also reviewed the work orders you had submitted and not one was in regards to flooring-that is why it was not addressed. I do see where we addressed the HVAC issue promptly every time. The wall was indeed repainted, and we charged you $225 for that, we charged what our painted charged us per coat to cover up the different color. As far as the cleaning, the inspection report was available for you to review to see exactly what had to be cleaned. We do have to pay someone to go out there with supplies and get it done. All receipts and paid invoices are available by request and we have no desire to keep any of your money for "fun".

Vith Gass Published on Google

Fantastic experience: Anna and her team are very professional, prompt and efficient in their handling of any business matters. They have always been dependable and do a wonderful job between tenants and landlords. Congratulations to you and your team for such a job very well done Anna! I wish all of a property managers are as dependable as you are!

I & A Properties, LLC.
I & A Properties, LLC.

Thank you Vith! We appreciate the kind words!

Alysia Beck Published on Google

Fantastic experience: We rented from them for 5yrs. If we had a maintenance issue it was fixed. We lived in a quant duplex,we just outgrew our space, and it was quiet where we lived. The ladies in the office were very nice and I never had an issue. I would rent from them again definitely. Thanks everyone!

I & A Properties, LLC.
I & A Properties, LLC.

Thank you for your kind review!

Hayley Tuttle Published on Google

Negative experience: This property management company is the most incompetent company I have worked with. My AC has quit working 5 times since April. Now it has stopped again (#6) and I cannot get anyone to answer my phone calls. I even drove to the leasing office with hopes of a resolution but no one was in the office. I requested on the 4th time that they send someone else and even offered to call someone myself but they have a warranty with the man who installed the units and informed me that I would be responsible for the bill in the event that I call someone else. The man who installed these units is unmotivated to find a resolution and has limited HVAC knowledge at best. I’m very disappointed in my experience and believe now that I need to take my complaints to the Better Business Bureau.

Katie Combs Published on Google

Negative experience: DO NOT RENT FROM THESE PEOPLE!! We rented with them for 3 years while my husband was on recruiting for the Marine Corps and the one time we had something break we called to have it fixed the repair guy said I don’t have anymore microwave doors I’ll have to order one for now I’ll glue it so he did we moved out due to new orders a few months later and We were told we wouldn’t be charged for the door at move out (had it documented) and they still charged us at move out for the door. We asked them about it and they asked for proof we went screen shots showing they said we wouldn’t and they still wouldn’t send us the money. Also they tried to raise our rent up with no heads up after us living there two years…randomly… if I could give no stars I would… and it took them forever to give us our security deposit back when our house was super clean at move out (they even said it was the cleanest move out they’ve had)

I & A Properties, LLC.
I & A Properties, LLC.

We are sorry that you are displeased with your deposit refund. However, everyone has different "clean" standards. Microwaves also do not crack on their own, it was damaged and you were responsible to pay a small fee for it. As far as your rental rate increase of $45 after the 2 years is very reasonable and was done in a proper manner giving you multiple ways of notifications. Choosing to ignore it and not signing your renewal does result in a month to month increase, which was of course changed back after you actually signed your lease.

Just Juju Published on Google

Negative experience: Property Manager is very nonchalant. My residence had no heat for almost a week and I have a toddler. Then to make matters worse Anna had my car towed & I had to pay for it to be released 4 days before Christmas due to illegal parking. There’s never anywhere to park because some residents have 5-6 cars at a time. Do you think I got a refund for the tow or anything reduced for my rent. No! And yes I had a few names for her because to be frank about it, Anna’s attitude was stank. She was more worried abt someone potentially needing to get to the hospital or work, which I understood. I just wish she had the same concern for my son who was in that residence without heat. A portable heater was provided but it didn’t hear the whole town house & honestly It sucked. I would have liked to stay here a few years because my fiancé and I settled here so we can work towards buying a home but once my lease is up, We’re gone.

over & out Published on Google

Negative experience: This place is absolutely horrible and it is getting worse! In the summer, the air went out 5 times! Kids are everywhere unsupervised. The “management” are related to most of the tenants and let them do whatever they want to. The walls are so thin you can hear what everyone is thinking. These nasty unclean kids who probably haven’t seen a bath since birth, play in every yard in the duplex, leaving all sorts of things from toys to dirty underwear. If you bring the attention to management, they will ignore you. DO NOT MOVE HERE!!!

I & A Properties, LLC.
I & A Properties, LLC.

Hello, we are sorry that you did not enjoy your stay in our unit. However improper use of the HVAC system will cause it to break. Your personal views on children cannot reflect on how the property is managed. Just because you do not like children, does not mean people shouldn't have them or take them outside to get fresh air. To say that the management is "related" to most tenants is absurd, and making a statement like that because management happens to speaks the same language as a few of the tenants is xenophobic and will not be tolerated at I&A.

Kiara Published on Google

Negative experience: Horrible customer service and Anna the so called property manager is not good at communicating with future tenants/applicants at all. You have to pay your deposits before you can even see the property. Never heard of that. Very unprofessional. And they customer service sucks. They all about money and nothing else. And they obviously have no good reviews and one review Snezhana is another supposedly property manager at another company so more than likely they are friends so that is why she left a good review. Other than that there are no good reviews about their company and I met one of the neighbors whom informed me they never fix anything in a timely manner like they should. I’m thankful I did not waste anymore of my time or money. I will not inquire about anymore properties with this company nor waste my money on application fees

I & A Properties, LLC.
I & A Properties, LLC.

Kiara, the application fee and the deposit for a site-unseen unit were explained to you several times. You were informed that we did not want you to do anything you were not comfortable with multiple times, especially putting down a large amount of funds towards a unit. You were also explained that the unit is not held for you without a paid deposit. All of these are common business practices, and again explained to you. We apologize if you did not feel responded to quickly enough, we do have a 24 business hour response time, however leaving a bad review because the unit got taken by someone else is who was willing to move forward sooner (first come first serve policy explained several times as well) is you is ignorant.

Raegan Cogdell Published on Google

Negative experience: Do NOT rent from this company. We have lived here for going on two years now. The first couple of months were great but then a couple months into renting here our downstairs toilet would randomly flush on its own so I put in a maintenance request. Before the request was answered one night we walk downstairs and our whole entire downstairs is flooded. It has now been a year and they have refused to make any changes due to the floor. The water damage has now caused our floors to rise up terribly. The maintenance man at the time told us that it was a problem in many different units and that it was due to a rubber band being left over when they were built. We also have a dishwasher that has been broke for over 2 months. Our new maintenance man said he ordered a part to fix it and then after weeks of no answer he tells us he no longer works for the company and this is the second maintenance man we have seen now. We also have to cut our own grass when listed in the lease agreement someone is supposed to come out and cut it. They don’t do their part at all around here. They do not care about their tenants. Only the money. Don’t waste your time renting here.

I & A Properties, LLC.
I & A Properties, LLC.

Raegan, we apologize for the inconvenience and as you know are working towards getting things repaired. Unfortunately due COVID and the circumstances its brought, we have not only had a hard time finding proper/qualified maintenance but the supplies on parts is very low and when ordered do take time to come in. We do hope that our new team member will be able to fix all that is needed.

Angel McCord Published on Google

Negative experience: We had problems from the first day we moved in. From the unit not being move in ready with unfinished floors to main water line busting to dishwasher being broke over a month and now a week with no air conditioning. They do not care and do not seem to be in a rush to fix any of the issues you report. It is currently 80 degrees and climbing in my house with two kids one of which has chronic medical problems and has had 11 surgeries at just 10 years old. DO NOT RECOMMEND. RUN. THEY ARE TERRIBLE

Jami Duke Published on Google

Negative experience: Applying for a rental was an easy process. Paying online through the tenant portal is very easy and convenient. The unit was complete and ready as agreed upon by the move in date requested. They units are very nice units. We’ve had numerous issues since moving into our duplex. Management is not responsive and it takes days to a week to resolve issues. We’ve had two major issues since moving in. Heat & Air unit which took a week to get any repairs. Today we returned home to water covering all of our floors and our neighbors side as well. We called, submitted maintenance request, as well as text the number provided. We didn’t get a response as of yet. I imagine we may or may not get a response on the next weekday as today is a Holiday and the weekend. They need someone who can answer these calls or at the very least respond to calls. Management company is responsible for lawn care which also is not done in a timely manner. The walls are too thin between duplexes and our neighbors so happen to sleep with their televisions on all night. So we are up most nights due to the sound of the TVs coming from next door. I would not recommend I & A properties for your rental landlord.

This is Our Channel Published on Google

Negative experience: Poor management, unprofessional and will screw you over at any given opportunity. This company runs things very poorly. Whatever they can get away with charging the tenant with; they will do so. We had fees taken from our deposit for so called damages that were falsified. There is alot of sketchy activity in the area. I had considered trafficking of some sort. We had strange people coming to our home, guns shots in the middle of the night, fireworks at random times, they use the tenants water to pressure wash the buildings, fire ants got into the house through cracks in the foundation, bikes race down the road and the water in the house turns red from the clay in the grounds. The contract states when moving out, you will get your deposit back within a month. It took a month and 10 days and we had to chase them for it. This complex reeks of sketchy business and even a laundering set up. If I could put negative stars I would.

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