Randolph Field Realty Inc

Fantastic experience: This team is the best in the city of Cibolo/Schertz area when it comes to hiring a property manager.

Negative experience: I am so upset. We recently moved into a property managed by Randolph Field. Two days ago we recieved e-mails telling us we had prorated bills that needed paying, and I was just trying to get clarity on this and say we transfered the water. Their secretary actually accused us of not wanting to pay our bills, which is definatly not who we are. I have never in my 65 years been yelled at, hung up on and treated like this by any business ever. I am so sad that this is what we have to deal with in our new home.

Negative experience: Cheryl is a very rude woman and i had nothing but issues with her. i highly recommend looking into her position.

Negative experience: I'm not a big "reviewer" type of person, but my experience with Randolph Realty was so bad I felt I needed too if, for no other reason, as a public service announcement. I will say that some of the problems I had as a renter for a year can be attributed to the owner of the house, but all in all be prepared to deal with a property management company for slum lords. I needed to rent a house for a year while I was building my own. I won't get into all of the details, but I'll sum it up this way. I put down a deposit of $1,495...left the disgusting 100 year old house better than we found it, and received $86 of our deposit back when our lease ended. The reasons given for why we didn't get our deposit back are criminal. I'm not going to get into them, as I just wanted to warn anyone considering using them to look elsewhere if it is at all possible. You'll be thankful you did. Update: 4 years later and I still see they're getting many 1 star reviews and it's never their fault...I mean that's impossible. Of course their response to my review is 90% lies. The only thing i'll give them is charging me for propane we used...I guess. That propane came free with a new tank they had to install. The grass was in one area. It would grow 6 feet in a week in one spot because of a septic overflow problem because they didn't service the septic in years and it was completely full. So they charged us for a 6 foot by 6 foot area of tall grass due to them taking a few days to go check it. The trash they removed from a falling shed on the property wasn't ours. Straight up wasn't ours. Cool. They don't provide a receipt of carpets being cleaned upon move in. Because they're not...like others said. My wife is a clean freak and had to go over carpets 8 times upon moving in just so the water wasn't black. Not sure how that's defined as professionally cleaned. We left the disgusting carpets far better than how we found them. You should see the blinds they were referring too. First off they were like that when we moved in and they were probably worth $4 on the open market...combined. The door that had to be repaired...yeah that's from someone breaking in to the house, which we reported. Sure that's our responsibility lol. Oh and the broken window...yeah a bird flew through it one day. We reported that too. It's not ok to lie. Your lucky we didn't take you to court. Quit lying to people. Because when you do who knows what is true. Respond to this response now. Go for it. 4/22/2026 update...still haven't heard your response pertaining to my response to the lies you regurgitated pertaining to my original review. Do you think it's ok to lie? If you're under new management/owners then let me know. If you're still the same slum lords you can still do the right thing and reimburse me for my security deposit you failed to pay due to your printed lies. Yeah that's right...this business steals money. I'll check back in in a few years if you continue not to address the lying. I'd question as to whether you think its ok to just lie and move on but its becoming an epidemic in society and you're the epitome of it. Then again, you can be the change that few, but still some do...which is the right thing and be rewarded for it. I still have hope for humanity. Do the right thing and I'll make sure to acknowledge it or don't...and continue to be par for the course. Facts are facts and lies are lies and no matter what I take solace in knowing he knows what's what. In the end we are all judged.

Negative experience: Very much a real person, however the one star is because when I called inquiring about rental properties because I plan to move to the area, your staff was incredibly rude and unprofessional. So I one starred it because you clearly suck. And your snarky reply back about reporting my review, bish please.

Fantastic experience: I can’t say enough good things about renting from Randolph, they treat us like actual adults and start any unnecessary drama on our lives. 10/10 recommend

Fantastic experience: * For the past three decades, I have had a golden opportunity to have my properties being managed with by several different Property Management Establishments. However, based upon my experience, my humble and unbiased assessment Randolph Field Property Management company stands out. Its team members led by Ms. Joyce Z has exceeded my expectations. Their entire team adhered to his sacred principles: “make sure that the landlord grants their tenants sound and mint living conditions in their properties, in return the tenants meet their financial obligations timely as stipulated in their contracts.” * Hence, their operating system run very smoothly, the tenants and landlords meet their commitments religiously. Any issue related to a particular property is notified to the landlords immediately, the repairs are done in a reasonable time and the monthly proceeds are remitted to the Landlord on the first 5 days of the month. Based upon the stellar performance that I have witnessed for years, Randolph Field deserves the exponential growth that it has been undergoing decades upon decades. In the past, I have recommended several other landlords to this fantastic company. Each and everyone of the people who hid my words is satisfied until today. Therefore, if you are yearning to achieve a successful outcome in your rental business, I will ask you to contact Randolph Property Management. You will be warmly welcomed and enjoy a peaceful outcome in your rental business.

Negative experience: They claim the house we applied for is not for rent. It has gone from 5 contacts to 12 contacts. I think they are making applications money on alot of people and telling them it's not for rent.

Negative experience: Terrible experience with them. I would not recommend. The employee I spoke with was extremely rude and unprofessional. I’d give 0 starts if possible. They were absolutely no help. I would highly recommend to go elsewhere.

Fantastic experience: My lease is up. The process from the beginning to the end was straight forward. They are courteous and professional. The problems I had with the unit were fixed in a timely manner. Management leaves you alone. Just be a good tenant. One thing I didn’t agree with was the “resident benefits package” ($30)being charged in full at the end of my lease (6/2) and not being able to be prorated. All n all good experience with management co. and the unit, even though that unit was so old and nothing was upgraded. Hey, you get what you paid for. Would highly recommend this company.

Fantastic experience: As a real estate investor with dozens of rentals, I appreciate the care shown by Randoph Field Realty. The owner portal makes it a breeze to track income/expense reports, communicate with my manager, or even send funds for capital expenditures. A special shout-out to Joyce for all her help!

Fantastic experience: Randolph Field Realty, Inc. has been a fantastic partner in managing my property! Their professionalism, expertise, and dedication to excellent service have truly set them apart. From the very beginning, they’ve made property ownership a seamless and stress-free experience. Their tenant screening process is incredibly thorough, ensuring my property is rented to responsible and reliable tenants. Maintenance issues are handled promptly and with great care, saving me time and ensuring my property remains in excellent condition. I also appreciate their attention to detail and how proactive they are in preventing small issues from becoming big problems. Communication is where Randolph Field Realty, Inc. really shines. I’m always kept informed with regular updates and detailed financial reports, so I always know how my investment is performing. Any questions or concerns I have are addressed quickly and with genuine care. If you’re looking for a property management company that prioritizes your success and handles every detail with precision, look no further than Randolph Field Realty, Inc. Their professionalism, reliability, and results have earned my trust and this glowing five-star review!

Negative experience: If I could leave no stars I would. I have been a tenant for a couple of years, I am so disappointed and upset at the service and lack of communication and assistance I have received. I paid for carpet cleaning and a full detail clean of the home before moving out, come to find out I’m charged an outrageous amount for carpet cleaning from this company. No communication, no nothing just here is your charge and that’s it. When I ask to speak to someone all I get is that’s the way it is and nothing else. This is by far the worse service from a property management company I have ever received. I sent in a receipt for the carpet cleaning that I paid for and nothing just a sorry this is the way it is. I tried to call the office to talk to someone and I’m told “we can’t discuss this over the phone you need to e-mail us”. To be treated this poorly is highly upsetting and the fact that I will never see my refund again is the icing on the cake. If I could find the owners of the home I would suggest they list the property with another company or rent is themselves. The treatment I am getting is disgusting. DO NOT RENT FROM RANDOLPH FIELD REALTY!

Fantastic experience: Joyce at Randolph Field Realty has been great! She has been a wealth of knowledge. We have been very impressed with all of Joyce's help! Thanks Chad

Fantastic experience: I have been impressed with how Joyce seems to proactively solve problems. I like it when problems "disappear"!

Negative experience: Updated below!!! RUN! Day 2 of dealing with them and there is so many steps and fees that YOU have to pay but getting them to hold up their end seems to be impossible. Rented me a house in a gates community that I can’t enter after hours because they don’t have a good code or a remote then told me that all of the appliances were staying, then after a neighbor let us in the gate we got in the house and found that there was no refrigerator. So now I have to go buy that just to function properly. They won’t return calls or emails. Just RUN! AC quit, put in a work order on Sunday, apparently no one looks at repairs that are needed on weekends because AC isn’t considered an emergency to them…..it’s August…..in south Texas.

Fantastic experience: All the folks we have spoken with at Randolph Field Realty have been very polite and professional. They are a friendly group of people. We leased through Randolph Field for two years. All maintenance requests were handled quickly by professionals. All of our communication with them was prompt and friendly. They were helpful and really seemed like it was important to the staff that we enjoy our experience with them and in the home. Overall, pretty darn good folks to work with.

Fantastic experience: Love the family that runs this business. Such good people!

Fantastic experience: We have been tenants for the past 3 years and have had an amazing experience so far. Recently the homeowner for the home we rented with them decided to rent to family and didn’t want to allow us to re-sign our lease and as you can imagine, we panicked. I reached out to Lana and Joyce and they were amazing. They said we could continue to rent with them we just needed to find another rental that would work for us. Within 2 weeks we had signed a new lease on another property, and we didn’t even need to run new applications! They even worked with the homeowners of both properties to allow us to end the lease early so we wouldn’t have double rent! Then the process of receiving our security deposit back was super simple and we got it back in about 3 weeks with no issues. We love the service we receive here and will continue to rent with them for the foreseeable future!

Fantastic experience: Yes, I do love Randolph Field Realty. If there’s any kind of dissatisfaction, they will quickly resolve the problem.

Fantastic experience: For anyone looking to rent out their rental home(s), look no further, Randolph Field Realty is amazing. We are an active duty family and we were hit with a very short notice military move. We were working with another realtor company to rent out our house and they were making it a stressful process. We reached out to Randolph Field Realty very last minute, less than two weeks before we PCS’d. Joyce Zimdahl & Thomas Zimdahl drove out to our house and were very accommodating. We signed the rental papers at our house and they had our house rented out right away, we had multiple offers and the house was only shown during the weekend after we left. My husband and I heard about Randolph Field Realty from our neighbor, who owns multiple rentals in Live Oak, TX. Our neighbor has used Randolph Filed Realty for a long time and has only had good things to say about them. Like my neighbor, we are also very happy with Randolph Field Realty. We’ve never been landlords before and they gave us an amazing experience and they made it easy. I really can’t think of anything else they could have done to make the experience and better as they were so amazing to us. They are very accommodating, and they listen to what you want done with your home. They also have a business office that you can go to which is also very nice. They also have a front desk lady, Lana, who is equally nice and helpful. You can get ahold of Randolph Field Realty via office visit, phone call, or email. They get back to you quickly which is another plus. They have an amazing online portal that you login to that contains all the documents and statements. This company is very organized and put together. They also video film the condition of your house, inside and out, before the tenant moves in. Again, I stress how amazing this company’s customer service is and how organized they are as a business.

Fantastic experience: Great place, been renting 3 years from them and never had any issues. If I needed service for anything I got a call the next day to schedule an appointment for them to come check it out. I would recommend them for anyone one looking for a home in the northeast side town around Converse TX.

Fantastic experience: Great property managers!

Negative experience: Probably should have read the reviews before renting with this company. A lot like the similar reviews, the company puts blame on the tenant to make sure they HAVE to rent again from them and NOT have to give a deposit back. We left the home CLEANER than when we moved in and was still charged after they kept the deposit. Not to mention when we moved in the toilets were still in the bath tub and other issues with the home were not addressed. Other rent managements have said they have had several clients leave this one for the same reasons (not just one company either) When you try and rent else where they try and black list you so that you cant. Will not refer nor rent from this company again. BEWARE before signing your life away with this company

Negative experience: Just read the reviews, instead of taking responsibility this company blames customers. This company is disorganized and slow to react, we had to hound them to get anything done. They won’t even tell you anything about moving in until the day of, to ensure you can’t plan your day effectively.

Fantastic experience: We have been renting our current house for about a month and we love Randolph! They have made everything simple for us from the start! Lana has been so wonderful in assisting us along the way! :)

Fantastic experience: As property manager this company is very commutative. I would recommend it very much.

Fantastic experience: Edited for typo* I lived in Randolphs property some time ago.. Things didn't work out as anticipated then which prompted an abrupt move. Fast forward to 7 years later and I find out I have an outstanding balance with them.. I called and due to my account age with them I had to be transfered to Joyce whom is the director of property management. In between getting Joyce and the other young lady that had helped me get in contact with her I was treated with nothing but respect and quite frankly patience as I called every single day confirming. They took my call each time with the same positive and reassuring attitude. I know there is quite a few not so great reviews on here but in my opinion if you give respect and are kind you will receive such back. Even when I was a tenant of RFR they took care of me. Things could've been a lot worse than what they were. Joyce and the entire team of RFR should be held to nothing short of outstanding customer service and understanding. I will forever remember the treatment I received from them for the rest of my life! Thank you again!

Fantastic experience: Great team!

Fantastic experience: Wife and I were in the market for a good rental. Found a place in Live Oak. Very cozy and spacious. Lana made all the paperwork very quick and d painless. And was able to get us moved in earlier. Another staff memeber Lauren has made all the little maintenance requests a breeze , quick and knowledgeable. I definitely recommend to anyone looking for cozy rentals on NE side.

Fantastic experience: I just recently moved in to my rental and the whole process was a breeze. Being a military family and moving across the country the staff were so helpful and answered all of my questions. This company is a family owned company and they really take the time to help you out. I would recommended this company to anyone that ask.

Negative experience: This place has a low rating for a reason. We have had an ongoing situation since late December 2020 with with Randolph Field Realty over their tenants and their large dogs breaking down the surrounding fence. Leading to up to one of our neighbors dogs dead and another seriously injured, both incidence 5 months apart. I spoke with Thomas Zimball and 3 months later the tenant was evicted. But then Thomas Zimball, and The receptionist, Lana became completely unresponsive for situations regarding that matter with the injured dogs vet bill. They refuse to return calls or emails to address any situation concerning that matter. Rather cowering and ignoring that matter till hopefully went away. The tenant had three to four large dogs the whole ten years she was there and Randolph Field Realty had no clue??!! As a property management company how was that hidden from them for so long?? Their contracted worker Bobby seemed very shady and troublesome. He said he called City of Live Oak Code Compliance (Not HOA FYI) on me for a 8”chain I had connected from a tree to my fence that was OK’d and cleared by the Owner of the property. Bobby also stated that Management Thomas Zimball had also reported me to Live Oak Code Compliance for a project I was doing in my front yard. Which then I called Randolph Field Realty to express my concern. Lana The receptionists was rude, easily tempered and had very poor phone etiquette. I finally got their attention by putting this review in which then the owner covered for her workers saying I was harassing them by cursing on the phone which was totally untrue. This is more due to poor etiquette and Communication on Randolph Field Realty’s part concerning their last tenants dogs and their recent contracted workers or management being troublesome and a nuisance to surrounding neighbors. My concern is that a Randolph Field Realty is unable to properly manage A property with no annual inspections of their tenants. Now the owner of the property is faced with thousands of dollars of property damage to replace not only inside the house but the surrounding fence that their tenants dogs have destroyed. Huge lack of Communication on their part. I would NOT trust them to manage any property seeing that they take No responsibility for their tenants.

Fantastic experience: Helpful & professional realty team. Provided timely service & info to meet my needs.

Negative experience: Very unprofessional. Wouldn't recommend to anyone.

Fantastic experience: Awesome place to find a place to live

Negative experience: When I moved in it took them 6 months to repair my oven. When I moved out they charged me for things that were missing when I moved in like the closet doors never installed in my daughters bedroom but the handy man left them in the garage and they stayed there ever since. I lived in their property for FIVE years. They take advantage of people. The worst.

Negative experience: Horrible service

Fantastic experience: These folks are the most professional in the field. They do what they say on time and better than expected. I’ve worked with them for 20 years and have never been disappointed with them maintaining my two properties! You’ll love them.

Positive experience: They are priced pretty good to use for managing property. However they are not prompt and getting back to you. They are not good on getting back to you on inspection request or informing you on the status of your rental property. On the plus side, when you do talk to them they are usually friendly and will answer your questions.

Fantastic experience: I have used Randolph Field Realty to manage my property in Selma, Texas for seven years. They are THE BEST property management company that I have ever used. They screen tenants, video-tape the property when a tenant moves in/out, and take care of all improvements required.

Negative experience: Was a first time renter with this company. The property was received/rented (sight unseen) as my wife and I were relocating to Texas from Florida. The rental was received in poor condition, dirty, however the yard had recently been cut. There was a smart phone app that we had the ability to utilize to report our concerns however we missed our cutoff point to get it submitted (the hustle of moving to a different state). A year into the lease - Randolph WAS responsive to any service tickets submitted - which is where the 1 star is coming from. No late payments whatsoever - house maintained/kept in excellent condition throughout duration of the lease (considering how poorly we received the property). Starting with us notifying Randolph about not renewing/staying past our 1 year lease - we immediately started receiving phone calls for showings (the first one with less than 10 minutes of advanced notice). This was an unexpected experience (yes you approve this in the lease I later found - the language used however seems much more innocent than the actual experience actually was (buyer beware)). These showings would also be charged at a rate of $50 for each showing that was declined. (I work from home and less than 10 minute notice on a variety of these forced showings simply was not going to work for me.). I am a reasonable person and had no issues working to set meetings up - but I have no say and they have the right to schedule on my behalf with no notice?... Get out of here! Moving on to our security deposit... We expected 0 issues with the return of our $1350 security deposit as we thought we had left the place better than which we had received it. Well - we received our check in the mail today - to find that we had been charged for carpet cleaning (despite us receiving dirty/stained carpets that needed to be cleaned from the start), $70 for trash disposal (we left a few items behind/forgotten in drawers - however for less than a trash can's worth of items left behind?), $8 for a light cover? (nothing was changed by us), $161.29 for a pest re-certification (although I had to handle pest control on day 1 to combat existing pests - received with the house), $375 for cleaning of the property, $45.00 for (unpaid/accelerated rent) despite us paying/satisfying the last month of our lease. So the grand total of our returned security deposit was $351.58. ($1000 to make ready a place that was cleaned before we left...?). Seems a bit questionable but - its not what you know - its what you can prove - right? We definitely learned our lesson for taking detailed pictures/video before we step foot inside of our next rental. Shame on us for not showing them the state of their own property before we accepted it (procrastination for the loss!). I would highly recommend you think twice before renting with these people - they will all but claim your security deposit as their own under the guise of "repairs" if you are not careful/fully prepared to justify your situation. Learn from our mistakes - rent from a higher rated company who actually cares/maintains their property! Check out full review on yelp...(Character limit)

Negative experience: We leased a home through this company not even one month ago and its been a Nightmare from the day we moved in. CAT Hair EVERYWHERE throughout the house even in the fridge! I vacuum 3x times daily and still can’t get rid of it all. I even use a lint roller in hopes of removing it off the staircase. The door knobs are falling off left and right along with the door stops, which is a major choking hazard for our small child. The kitchen cabinet doesn’t shut it stays all the way open due to the hinges being stripped. The Community Pool which was Falsely Advertised in the home ad on Zillow because we do NOT have authority to use per the HOA manager Glenn who even told me “We often receive calls from residents in your community thinking they're part of ours It's unfortunate that realtors use us to get their properties rented.” The home was 80+ degrees when we moved in & programed to not drop below 77° we did not get a technician until we called and followed up 2 days later when we were told the home was under a “Home Warranty” & they had no control on when the technician came, However, we were told by the realtor it was not an Emergency unless it was 103°. We were able to request an AC technician come out and he did maintenance on the froze up AC and fixed the programmer for us. We were issued 2 garage door openers that don’t work (still after notifying the company the day after we moved in a month ago, don’t have working openers) They had the yard mowed 2 days before we moved in and charged us $70 (Which we paid) claiming the HOA is strict. The HOA here actually has a volunteer program, & if you qualify they send out volunteers to mow your yard and seem very understanding due to all the overgrown yards in the neighborhood. I am normally not one to complain, and a very understanding person but this is not what I expected my family to be going through when we chose to do business with this company. We are very upset about our current situation.

Fantastic experience: I Pcs'd from Fort Hood Texas and had to go through the process of putting in an application ,signing for the lease, paying deposits and rent from there . It was all digital easy and Lana was so helpful and walked me through the entire process. She was helpful , patient and very kind. She went the extra mile to ensure that my transition was smooth. Once I arrived I was able to do a walk through on an app which made it so much easier then to have to do a paper one. About three weeks into living in the house I put in a work order and recieved a call within 2 days because it was non emergent and it was repaired within 2 days after I made tge appointment for the company to come out. A lot people are quick to put in reviews when they aren't happy about service but do not bother when they are happy . I appreciate this group and am excited about dealing with them for the duration of my lease ... I just wanted to follow up withwith this reviewreview. 3 months into my lease and I am still having a great experience with this company . I put in a work order last night and someone came today to repair the problem . If I could give them another 5 stars I would !! !

Positive experience: *update* communication is key call and talk with the office manager she is really trying her hardest to get things right. I really appreciate her honesty and understanding. I have only been renting from this company since March and it is a hassle to get them to come fix issues. It took a month to get a toilet repaired and now both of my bathrooms from upstairs are leaking into the downstairs. I called the emergency line several times and whoever has the emergency line phone sends it to voicemail after two rings. This company is the worse do not rent from them because you will never get anything repaired. I should of stayed with KClark Reality.

Negative experience: Terrible business practices. Run away quickly if you are considering doing business with these folks.

Positive experience: Good people

Negative experience: Very money hungery, I feel bad for anyone that has to rent from them!

Fantastic experience: Very professional and quick response when we have issues.

Negative experience: Stay away from this company. This was our first time hearing about this place while we were looking for a rental home. I truly believe this is a scamming company out to get many to turn in applications for a rental, be horribly rude and try to discourage you so you could say forget it, all so they keep your application money. This rental we had been looking at has been for rent since Sep.and it's still vacant?! The add says it's move in ready but when we went to see it, the inside of a room had a hole in the wall, screen door was missing on the sliding door, the garage door was dented and not in working condition. isabel is a very rude, cold hearted lady who has absolute no care about anything, she is there only for the paycheck and nothing more. She always talked to me in a very unprofessional way, treated me as if I was lying and twisted my words. I asked her how everything on our apps looked and she said "I don't know, I can't tell you until we verify your rental history,your current landlord said you haven't given them notice!" I then said " We have talked to our manager at our apt. and they are aware we are looking for a house and we haven't given them a 30 day notice yet until we knew we would get approved by Randolph." She then went on and said "well, you need to give them notice so we can finish processing your application"I said ok then we will do that if that is all that is needed to continue the process. She said she would call us when the office sends over confirmation of our notice. The next day isabel calls me and says "I called the apt office and they said you haven't paid your re-letting fee and you need to pay that in order for us to continue your application" I said,we haven't paid it because our manager hasn't billed us, and we would pay it before we moved out of our apt, but does everything else on our app look ok" isabel said "yes but she would call them and make sure that's what they are saying cause we don't want you to do them bad and do us bad too if you moved" I said ok, she will tell you the same, we have a perfect rental history and have never had any issues anywhere we have lived, and that's why we are communicating with our manager to let them know we are looking to move and may have to give notice, even paying a re-letting fee" she called me back 2 days later and said " I talked to them at your office and they said your fee was due when you move, so since you can't pay that fee we have to move on to another applicant on that house and let the landlord decide who they want" yes folks, just like that! " I responded back to her saying 1st of all I never said we couldn't pay our re-letting fee, I said we haven't paid it because we haven't been billed yet which will be due by the last day at our apartment and now you want me to go pay a re-letting fee that isn't due yet but yet you are going to start processing another application and let the landlord decide who they want?! We have cooperated with you all and done what you want us to do even risking giving notice where we live,not 100% sure if we would get approved. So if all you need is for us to pay the re-letting fee, if I go pay that right now will that complete and approve our applications, and isabel said "well, we are starting the other application and will let the landlord decide." I said ok that makes absolutely no sense at all,we have done what you are asking us to do and are willing to go pay this fee but now your saying the landlord will decide?! I said forget it, I am not gonna take any more chances with a company like this, this company is shady and is a big scam, even though we lost out on $100.00 it doesn't bother me because at least we're not bound to a 1 year lease with an unprofessional, unorganized scam company! I can't imagine how they would mange the rental! I gave them 1 star cause I had to otherwise they would get none!

Negative experience: absolutely terrible when it comes to fix things. ive requested to fix a garage door that won't work for over 6 months. they will not fix it. i get ignored and told to leave messages on someone machines that so happens to be out. also, we have been living here 5 years, and ive only requested for handful of things to be fixed. water leak, broken ac, broken door knob.

Negative experience: Their agents are liars & thieves, especially Isabel. She will tell you what you want to hear to get you to pay your application fee, and then continue to take multiple other applications, hold on to them and then submit them all at the same time. And, when I called her out on how unethical that was, she just kept hanging up on me. She also knew we had a week until we had to be out of our current home and held the application for OVER a week before she even ran it.

Fantastic experience: World class service! Joyce and her team made sure that we well taken care of and we can't thank them enough for their time and patience in working with us! They have big hearts and warm dispositions! Thank you Randolph Field Realty!!

Fantastic experience: I am so happy to have found Randolph Field Realty. Me and my wife were tenants of Randolph’s two years ago, renting a house under their site and they where there every step of the way on anything we needed. We chose Randolph Field Realty to help us on our new home based on this great customer service they provided. Customer service goes a long way and they did not disappoint on this very scary and nervous jump, me and my wife were about to do on buying our first home. We heard nothing but scary stories of so much time and paperwork. From day one to closing, Randolph Realty was amazing. Working with our limited schedule and making any question so clear and quickly answered. I know when we are in the market to rent out property they will be our first choice as we know the service and customer service they will provide. There team is amazing!!

Fantastic experience: After we bought our first home (hoping to stay put), the military sent us to DC. We have been using Randolph Field Realty for almost two years, and we couldn't be happier with their service.