Sandra Salinas Property Management, Inc.

Negative experience: I wish it could be ZERO stars or negative even!!!! Sandra Salinas Property Management in Laredo, TX manage the townhomes I live with my spouse. We went from paying a ridiculous quarterly association fee to now paying a RIDICULOUS monthly fee. Fee is suppose to cover maintenance and fumigation AT THE BARE minimum. At the beginning of 2026 they fumigated for the first time since 2019!!!!!! We have called her office HUNDREDS of times asking to get tree branches cut, the weeds that grow on our gate removed & to fumigate because in the heat there are sooooo many roaches. They have done NOTHING!!!! Absolutely a waste of money monthly for my car to be completely scratched from the branches of the trees being so large and long they drag as I pull in to my drive way. The house is INFESTED with roaches. We have to spray regular spray weekly to avoid them in the garage, downstairs and upstairs areas. I’ve had 4 situations just this year where I wake up with roaches crawling on my body since our room has a balcony. I even killed a scorpion in the garage less than a month ago. They have done NOTHING in months. We have called countless times this year and we never get a response or a call back when promised. Oh but we miss one month of paying the association fees and we get eviction threats! This is ridiculous. They need to have their business license fully removed. They are a trash money hungry excuse of a company! Avoid any property manager by her at ALL COSTS!!!!

Negative experience: Nunca contestan!

Fantastic experience: Sandra Salinas Property Management, Inc. managed my Apartment Complex for over 12 years. During this period the company had been great at keeping me in the loop about everything happening with my rental property, from tenant turnover to maintenance needs, and always responded quickly to any concerns I had. The management team was friendly, courteous, respectful, gracious, knowledgeable, and had a proactive approach to property management. They looked out for my best interests and managed my property with the utmost care. Krisel, who was the office manager and also a real estate agent assigned to my property was the best, she was extremely professional and always readily available to answer any questions I had, making the whole rental process smooth. She ensured her maintenance crew was always on top of any issues raised, and that they handled servicing promptly, efficiently and cost-effectively. To Sandra, Juan and particularly Krisel, thank you all so much for caring and your excellent management skills over the years, and for your lead in the efficient, trouble-free and successful selling of my property. In conclusion, I have been so very pleased with my experience with Sandra Salinas Property Management, Inc. therefore, I wholeheartedly advocate this company to any property owner seeking professional property management expertise.

Fantastic experience: I'm thrilled to share my outstanding experience with Salinas Property Management, which has been nothing short of exceptional over the past 18 years. They truly handle everything with professionalism and dedication. From managing my home and finding reliable tenants to overseeing remodeling projects and eventually selling my property, they've been remarkable. What sets Salinas Property Management apart is their reliability and accessibility. Whenever I had questions or needed assistance, the team was always available and responsive, making the entire process smooth and stress-free. Special thanks go to Juan, Sandra, and especially Krisel, whose expertise was instrumental in the smooth sale of my property. The team's commitment to excellence and comprehensive service has made my experience incredibly positive. I highly recommend Salinas Property Management for their reliable, all-encompassing property management services!

Fantastic experience: Totalmente recomiendo el servicio, atención que tiene Sandra Salinas Property Management, para el cliente y el cuidado y manejo de asociaciones para proteger nuestras propiedades, son varios años ya trabajando con ella y su equipo quienes siempre tienen respuesta inmediata para ayudar a resolver cualquiera que sea la nesecidad en nuestras propiedades incluyendo limpieza, iluminación ,seguridad, por mencionar algo, son lo mejor en Laredo.

Negative experience: We own our condo and she has us paying ridiculous prices for “maintenance” ($200) when we don’t even make a mess or have grass to cut , and she has favorites that tell her what to do and she does it , and the pool is ALWAYS closed year round, she changes the passcode every other day and never updates us on the code. We don’t recommend you rent or buy a property in LA MANSION mansion or any under SANDRA

Negative experience: The worst service in Laredo, no one ever. Even the basic service attitude is not. Encounter problems directly evasive, phone calls are afraid to answer. Terrible !!!

Fantastic experience: If you're looking for a professional management company, Salinas Property Management is the company for you. Sandra Salinas and her team provide professional, excellent, and friendly service. They have managed our condominium complex for several years and have helped us make major improvements to our property. They respond promptly when problems or concerns arise. They truly go above and beyond for their clients. I would not hesitate to recommend Salinas Property Management to anyone.

Fantastic experience: Friendly staff, prompt service, highly recommend!

Fantastic experience: We were property owners and clients of Sandra Salinas Property management/Casting Crowns for 15 years. Sandra and her team, with Krisel at the helm, took utmost care in the upkeep and maintenance of our property. They were in constant communication with us regarding the tenants' needs and recommended improvements. I would highly recommend them to manage your real estate investment.

Fantastic experience: Mrs. Salinas and Alison are outstanding to work with. Negative reviews I've read should know the management company is only as good as its board, if the board is weak, her teams hands are tied. Mrs. Salinas brings a massive network where no task is impossible. The speed and efficiency of her team is second to none. Their expertise and knowledge of property law/code will keep your HOA out of trouble. For the good of your HOA and property value, I would highly recommend Salinas Property Mgt.

Negative experience: They like to only collect the money and not take care of the place. I know this is Laredo but this property management company’s lack of care is astounding. They do not enforce basic regulations such as fire lane parking, parking in visitors area , unless you are on the home owners association board..if so you can park as many cars as you want in visitors area. The upkeep of the pool is horrible signs are faded and barely readable. Wooden fences around back yards need replaced, garage door frames are rotting. I guess they feed the cats in the office with the home owners association fee. They act like it is a nuciance to manage the Shiloh Heights Condominiums. The BARE MINIMUM is done to maintain this place, not sure who would buy here but…remember..if you are on the board you get special treatment! Oh…and no dangerous yard decorations!!! The neighbors kids who run wild and can’t stay out of your yard might get hurt!! Some parents have no desire to control their rats! But you can leave your Christmas lights up as long as you want! Such beautiful chairs they leave for pool users. Too lazy to even throw them out!

Fantastic experience: Best property management company in all the land! 5 stars doesn't compare to the level of value this establishment creates.. 50 stars!! Highly recommend

Fantastic experience: Great. Helpful and fast

Fantastic experience: Great staff working there especially Ashley shes really the best.

Fantastic experience: Service is good & nice.

Positive experience: poor customer service

Fantastic experience: Always good

Fantastic experience: I'm very happy with the staff. Continue the great service. Thank you!

Fantastic experience: It's always been a pleasure working with S. Salinas Property Management. The staff is amazing, great personalities and professional. Looking forward to many more years.

Fantastic experience: Great people to work with!

Fantastic experience: Highly recommend Salinas Property Management! Excellent service and professional staff!

Fantastic experience: Great customer service. Prompt responses from staff. Being doing business with Management for several years and from my experience, they really take care of their properties and their tenants. Great Management Company.

Fantastic experience: Really great people to work with! Found a great home to rent for the last year!

Fantastic experience: Great property management! The staff is extremely helpful and courteous.

Fantastic experience: Outstanding customer service. Prompt responses from staff. Overall satisfied with her staffs willingness to help

Fantastic experience: Thank you for managing my property. Very friendly and hard working ladies.

Negative experience: Awful awful awful.... very unprofessional, this company has been nothing but trouble and mismanagement from the beginning. She is no help, her staff is no help, they don’t answer emails and they definitely do not help out their residence. Absolutely disgusting.

Negative experience: Horrible service. They never return your calls nor emails. For months I have tried to get them to fix the fence and yard, so far they haven’t taken any action. She probably just cares about the rich areas she’s in change.

Fantastic experience: I recently moved out of town but wanted to write this review to commend Sandra Salinas Property Management for the excellent service I received while living in Plantation townhomes. Sandra Salinas has always been consistent with providing excellent service. Every email and every call was always answered. She always tried her best to resolve issues that occurred while I was living there, somethings had to go through the board, but whatever she was able to do, she handled immediately. I was always happy and grateful. I praise her and her staff for their kindness, friendliness, and professionalism. One time that I had to go to the office, I witnessed them very busy with so many calls coming in and other residents being helped and all the while Sandra Salinas carrying herself in a positive and effective way. I wish them continued success in providing the best service to all properties that they manage.

Negative experience: They don't care about customers and ignore the calls all the time. They close whenever they want an don't care about hours

Negative experience: Friendly reception and they even have cute cats running around their office. They had a little bit of trouble pulling my account and there was a little bit of confusion on my balance. Made the process feel longer than it should have

Negative experience: Worst property management I have ever experienced. They never return phone calls. They don't care about our concerns or complaints. They are lousy at up keeping the grounds. Pools are always dirty, grass is always tall and over grown. These people don't care about nothing.

Negative experience: This is the worst management company! They do not return phone calls or keep up with the property. The gate shocks you when you push the numbers! It has been this way for years with no concern from the property management. They were aware of break-ins but did not feel any responsibility to the property owners so they have not notified anyone. Do not use this property management if you care about your property or homeowners!

Negative experience: Very poor management. Never can take care of problems in the properties. Our parking attendance is very bad. No after hour number to contact in case of an emergency.

Negative experience: Terrible at keeping complex properly maintained. The place is falling apart and they don't care. Not recommended.