Real Estate One
Buying or selling a home is a complex process. You need someone to represent you who knows the market, the area, the people. Real Estate One is based in Michigan and has been in business since 1929. Through every kind of market, we have prospered. We are the largest broker in Michigan, and one of the largest brokers in the country. Michigan is more than our market. It's our home. Established in 1929 by Staunton Elsea, the company has long been known as an innovator. Many of the marketing tools common throughout the country started here. Real Estate One was the first company to have multiple offices, to create homes books, to create a computerized MLS, and to host Open Houses.
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Real Estate One: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,8 out of 5 from 55 reviews
Fantastic experience: Lisa Chung had extensive experience in real estate transactions and kindly explained and handled all the seller’s inquiries.
Thank you so much Sammy for your 5 star review!! We are happy you enjoyed your experience working with Lisa Chung.
Negative experience: *Avoid If You Can* Context: I purchased a home from them. I felt they were completely dishonest in how they deal with purchasers on their listing. And I witnessed their agent operate in a seemingly biased manner to the financial detriment of their clients. As a person who now lives in this community, I’m very disturbed that a large agency like this operates in a way that I believe inhibits our ability to have a more diverse community. I’ve also personally witnessed this agency attempt to take buying commissions from women of color despite their own agent’s apparent harm caused to the buyer in question (me). I tried to address these issues directly with the brokerage and I felt that they couldn’t care less. I would never personally hire a Real Estate One agent after my experience with them. Plenty of other brokers out there, in my view, with actual integrity.
Fantastic experience: Gary Degrandchamp was absolutely the best agent. Was always available to answer questions or concerns. Extremely knowledgeable about the ins and outs of the business. I would highly recommend him.
Thank you so much Shannon for your 5 star review! It was a pleasure working with you!
Fantastic experience: Jill was amazing. She is phenomenal at her job. She doesn't wait for things to happen but makes them happen. She truly held my hand thru the whole process. She was great!
Thank you Katie for taking the time to leave such a great review. Your remarks are testament to the service Jill Tokarsky provides her cleints.
Fantastic experience: Steve was very personable, always available no matter the time of day, and conducts business with an appropriate sense of humor to keep the mood light. I would trust Steve with any matter that has to do with housing. He helped us buy and sell our current house and challenged us along the way to make sure we got the house we truly wanted. He is extremely knowledgeable about the trends of the real estate market and helped us navigate through the selling process with ease. I would absolutely recommend him to all my friends and family.
Thank you Anthony for allowing our agent Steve Potocsky the opportunity to earn your business. We appreciate your trust!
Fantastic experience: Working with Kristin and her team was a great experience. Being a first time homebuyer, they were helpful in explaining the details of the entire process. I look forward to working with them again.
Wes, thanks so much for your rave review of Kristin and her team and the Real Estate One Novi office. We're so glad they have what it takes to be helpful for first time homebuyers and we appreciate that you're looking forward to partnering with them in the future for your real estate needs.
Fantastic experience: Excellent agent fully aware of the market. Steve was terrific in helping me throughout the entire process resulting in an outstanding experience.
Thank you for sharing your positive experience with Realtor Steve Potocsky and Real Estate One Novi. It's always a pleasure to work with agents who are knowledgeable about the market and who go above and beyond to ensure their clients have a smooth and enjoyable experience. We appreciate your business and hope to have the opportunity to work with you again in the future.
Fantastic experience: Gary is the best specially if it’s your first time buying a home, he’ll provide you with the most information about the home and the market. Very professional, patient and great communication, Gary will get it done!
Thank you Ariel! As first time home buyer, we are glad you felt prepared and informed working with Gary DeGrandchamp. Enjoy your home!
Fantastic experience: Kristin was great, and I would recommend her to a friend or colleague without hesitation. We had to look at many houses in order to make a decision and she was with us every step of the way. She was very professional, knowledgeable, and experienced. She provided very helpful guidance and made great business decisions in order to help us buy a wonderful home at a good price for our relocation. I cannot say enough good things about Kristin!
Thank you Angela for your glowing review of Kristin Halmaghi. Enjoy your beautiful new home. All the best!
Fantastic experience: Jill Tokarsky is the best!
We completely agree!!
Fantastic experience: Linda was assigned to me for relocation through work and she impressed me the entire time. Extremely knowledgeable, personable, gave great insight on each property we explored. She was available at all times and was with me every step of the way helping us chose and purchase our new home. Couldn't of asked for a better experience thanks to her!
Thank you for your thorough review. We appreciate your business and are glad to hear that Linda McGonagle was able to provide such a great experience. Congrats on your new home!
Fantastic experience: Gary was the main reason we ended up finding and buying the house we love.He is very knowledgeable, friendly, and authentic. He took us morning and evenings, whenever we found one we wanted to see. We saw over thirty houses before finding the right one, and he treated every showing as if it could be the one for us. He motivated us throughout our process to not give up. He is always available for questions even after the house buying process was complete.I could not recommend him more to help you find the house of your dreams.
Thank you so much Marco! It was truly a pleasure working with you. We appreciate you allowing us the opportunity to earn your business. Enjoy your new home!
Fantastic experience: Laura was an amazing person to work with from start to finish. She is quick to respond with any questions, and very detailed with her answers. She made purchasing a house as stress free as possible, and I would definitely recommend her to my friends and family. I am thrilled with my house, and I could not be happier with the job she and Real Estate One did!
Thank you John for taking the time to leave such great feedback regarding your experience working with Laura Even. We hope you enjoy your new home for many years to come!
Fantastic experience: Liz was great to work with. The entire selling process was fast and smooth. Liz updated us throughout the entire process and was always available when needed.
Thank you for your 5-star review, Dee. We appreciate your feedback and elated to hear that your experience with Liz Cook and Real Estate One was excellent!
Fantastic experience: Steve Potocsky is very personable and honest. He is very prompt in keeping up with his appointments and answering calls or messages. His art of communication and negotiation was instrumental in selling the house at the best possible price and in a timely manner. He is very astute in navigating through difficult situations that arise during the selling process. Importantly he works at a pace that is comfortable to all. He has a very comprehensive knowledge of the whole selling process which alleviates a lot of pressure because you know the right things will be done at the right time. He is more than a real estate agent he is a friend and a guide. Very Highly recommend Steve as a real estate agent.
We agree and are very proud to have Steve as part of our team. Please keep him in mind for friends and family that are in need of a real estate professional. All the best, and thank you again!
Fantastic experience: Liz Cook was fantastic to work with throughout the entire process of selling our home. With her help we were able to sell in one weekend in a multiple offer/highest-and-best situation. As we worked through inspections and additional negotiations Liz was there every step of the way providing great and knowledgeable advice. I would recommend Liz to anyone looking to Buy or Sell!
Thank you so much Andrew for your review! We appreciate your trust and are happy you enjoyed working with Liz Cook!
Fantastic experience: I highly recommend Laura Even. The decision to sell my condominium was very emotional. Living out of state, she made the entire process less stressful. Communication was excellent! Laura was prompt to respond to questions whether via text, email or a call. She helped coordinate repairs and deep cleaning prior to putting the condo on the market. A true professional. Laura kept me updated on all aspects throughout the process which made the entire experience less stressful. I would work with Laura again.
Realtors wear many different professional hats and Laura wears them all very well! Thank you for sharing your top-notch experience with her and best wishes on your new journey!
Fantastic experience: Mrs. Laura was patient and willing to show as much houses as I wanted before making my choice. She's very experienced and was willing to guide me to make the best decision that got me a house. Get her as your agent and you will be in great hands. I am recommending her to everyone who wants to buy a house now and in future.
We love to hear that our clients are happy and receiving top notch service! Thank you for taking the time to share your experience!
Fantastic experience: Jill was an amazing real estate agent and was a huge help with our relocation. She went above and beyond with helping us get settled in our new house.
We appreciate your business Dave. We are glad Jill Tokarsky exceeded your expectations. Enjoy your new home!
Fantastic experience: The agents at this office are nothing short of amazing. They are professional, responsive and very knowledgeable. They are the best of the best and in such a tough market this year they have the best strategic plans to get you top dollar for your home or win the home of your dreams. Gary DeGrandchamp has a wonderful team and you will be have the best experience either buying or selling with them. I highly recommend them.
This is so wonderful to hear! Thank you so much, Megan, for your positive review and 5 stars.
Fantastic experience: Gary DeGrandchamp was a pleasure to work with and his real estate expertise is evident. From selling to purchasing, in a very competitive market, Gary kept us comfortable and informed every step of the way. We are so grateful that we had him to guide this journey.
We are lucky to have Gary apart of our real estate family! Thanks so much, Krystal, for sharing your top notch experience with him.
Fantastic experience: As an engineer, I am rarely hyperbolic. Gary is the best realtor there could be. There is nothing he could have done better to anticipate the needs of all stakeholders. I would describe my experience as better than I could ever have imagined. First-time homebuyer - never thought it would be this easy. Gary is an absolute pleasure to work with.
Teri, we appreciate your candid review and we're happy to hear that Gary was able to deliver a 5-star, first-time buyer experience. Congratulations on your new home!
Fantastic experience: I was a first time home buyer with no idea what to expect. Jill Tokarsky took the time to explain the process, answered my questions and concerns, and really made the effort to understand what I was looking for. She handled my impatience, frustration, and anxiety with a level of professionalism and grace that I have not experienced before. I appreciate that there was no pressure to choose any particular property.
Thank you Kevin for the glowing review and thank you for allowing us to assist with something as big as your first home purchase!
Fantastic experience: Gary DeGrandchamp is a professional who believes in the client, has the utmost level of integrity and character and has a moral compass that is evident in his daily operations. His passion for real estate is evidence in his hard work, dedication to his clients, and relentless pursuit of creating client satisfaction. His knowledge for his craft is apparent and creates a confidence in his clients. I would highly recommend Gary DeGrandchamp for your real estate needs.
Thank you so much Mary! We so enjoyed working with you and appreciate the trust you placed in us. All the best!
Fantastic experience: Jeanine knew exactly what to put on our offer to get it accepted. I've only made 2 offers on houses in my life, both with Jeanine, and both offers were accepted. Very happy with both buying experiences.
Thank you Ryan!
Fantastic experience: Great experience
Thank you Jean for your feedback! It was a pleasure working with you as well.
Fantastic experience: Great realtors, highly recommend!
Thank you Jason for your 5 star rating! We thank you for trusting us with your home purchase/sale needs.
Negative experience: hat was terrible service my Agent...Neil...Do not hire him.....he make me lost money and time...
Hi Gin, I'm so sorry to hear that you had such a bad experience back in 2016. My name is Gary DeGrandchamp and I am now the Managing Broker in Novi. I do not know Neil or the situation however please reach out to me at [email protected] if I can be of any assistance.
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