Nadeer Group

Fantastic experience: Shania was very helpful and nice

Fantastic experience: Shania was great and very helpful

Negative experience: I’ve been staying at their property (Maple Square Apartments) for almost 4 years. never been late on my rent, missed a payment, or caused any issues. I got locked out of my apartment on my way to work, keep in mind I had been sitting in the hallway for 3 hours just for Emily to tell me no one is on site. I then asked about maintenance she proceeded to say they don’t deal with lock outs which I’m aware of. however, in an urgent situation like this exceptions should be made. maintenance have access to our apartments when it’s convenient for them but can’t rectify my issue. Emily wasn’t helpful or understanding at all they do not care about their loyal tenants the only thing she recommended was for me to call a locksmith which that’s $50-$100 when I just paid them $1200 in rent on July 1. that’s a damn shame they don’t have to worry about me renewing another year at any of their properties. they’re money hungry and their customer service is trash!

Fantastic experience: Keisha has been extremely helpful and resolved an issue I have been having for months on day one.

Fantastic experience: Move in experience was great! I love my apartment

Fantastic experience: The staff at Nadeer Group are friendly, professional, and always helpful. They respond quickly to any issues and make sure everything runs smoothly. So different from other apartments I used to live in!

Negative experience: Their property, Skygate towed my car BEFORE 45 minutes (I am a visitor from the state servicing a family to get their child into free preschool) and corporate stated that after a warning sticker is placed on the window (which was 9:13AM), you have 2 hours to get the car. We were done with our client at 10:09AM. Everyone was very rude and nobody truly understood the policies.

Fantastic experience: Uncle Keith is a wonderful maintenance man.

Fantastic experience: Keith the maintenance guy is an awesome selfless man that makes your home a perfect fit. He gets things done in time and on point. YOU GOT ME ALWAYS! I recommend him to anyone looking for a reliable handy man.

Fantastic experience: Keith is a good, excellent maintenance

Fantastic experience: I've lived here for a year and have loved it. Tiffany in the leasing office has always been a great help.

Fantastic experience: Remsha Stacy and Tiffany has been amazing to me since I been a Resident of 2 years there amazing staff and I love them so much keep up the great work

Fantastic experience: Keith Really nice & knowledgeable

Fantastic experience: I'm just moving in today and this has been the most stress free process I have ever been a part of these ladies are absolutely amazing if you get a chance to get in here and do it they will take care of you I promise. Make sure to ask for Tiffany and Rimsha. These two are such sweethearts with even bigger hearts.

Fantastic experience: Keith is the best maintenance northridge meadows has. He shows up on time and actually cares about helping fix the issues

Fantastic experience: Very welcoming, very flexible, positive move in experience

Fantastic experience: I am very impressed with your leasing agent Rimsha. She is amazing at her job. She goes above and beyond for helping people. She answered all questions in detail over the call. I would suggest this place to my friends. Great Job

Fantastic experience: Leasing agent Rimsha has gone above and beyond with assistance me during my move in. She exercised patience by waiting almost two hours to process my move fees while my bank was struggling to assist me in withdrawing the money necessary for the money order. For that she is outstanding! True value of customer service!

Fantastic experience: I like the property I live at and the staff is amazing! Stacey always makes sure things are taking care of and always treats me with respect

Fantastic experience: Stacey so amazing over the last five year she’s treated me with nothing but respect and has always been in my Corner when times was really rough Skygate been my home for 5years

Fantastic experience: STACY IS GREAT! They go up and beyond normal service.

Fantastic experience: Keith is a great maintenance man , very helpful and efficient

Fantastic experience: Khimya was very helpful and been living since 2020 and absolutely wonderful staff!

Negative experience: Keith is a fantastic worker and all around good dude. Very helpful with fixing everything/anything and is prompt and clean with his work.

Fantastic experience: Maintenance is super helpful! Keith is always informative; he gives great advice on maintaining my appliances & keeping my plumbing in order.

Fantastic experience: Keith was efficient and polite, I appreciate him coming in and fixing the problem so quickly.

Fantastic experience: Keith responded immediately when I called.

Fantastic experience: Keith was awesome. Came fast and did the job well and even replaced garbage disposal for me. Above and beyond

Fantastic experience: Great residence and Stacey made everything go smooth with our move!!!

Fantastic experience: I really appreciate sky Gate apartments, it's a really well kept and professional. The lady in charge Stacy was super professional, knew everything there was to know and also she answered all of my questions with ease. She needs a promotion.

Fantastic experience: Love this place everyone is so respectful and caring

Fantastic experience: I love it here. The staff is always quick to fix any issues. We have been made to feel right at home since day one.

Fantastic experience: We love Maple Square! This is our third year leasing with Maple Square/Nadeer group. We love the location, and especially the management. Whenever we call or email for maintenance emergencies, or enter in work orders the turn around is always insanely quick! The maintenance men are spectacular and friendly, as well as the tenants. The ease that comes with living at Maple Square is truly why we decide to stay year after year. If you’re looking for apartments in the vicinity definitely consider staying here!

Negative experience: Maple Square Apartment resident. Probably the worst experience renting an apartment I’ve ever had! KEEP ALL OF YOUR PAPERWORK AND DOCUMENTS! The short version. They tried to keep my deposit, so I had to take them to court to get it back. Which I did get back. I had multiple issues while living there that they never resolved. Even signing the lease was problematic. Upon trying to move-in, I was given a video tour of one apartment complex, but they sent papers for a different complex, which I had signed. I should note here that they own two properties across the street and about 5 blocks away from each other. On paper, the addresses are very similar, and this being their business, they should’ve been more diligent in distinguishing the two. Emily tried saying, since I had signed the contract that it was binding. Why she got in the middle I don’t know, she is only the secretary. I will note here, that not once did Emily allow me to talk to a manager after repeated request in a 14 month period. This pushed back to my move in an extra week since they had done repairs and maintenance to the other unit in the other building. I had issues with ants in the bathroom. They sent an exterminator out three times. The exterminator said that answer attracted to moisture and water and that there’s probably a leak in the bathroom, he did say, though that he was not a plumber. I relayed this information to Emily and also that the toilet was wobbly, that’s probably where the issue was. After the second time, I asked to talk to the manager and was never put into contact with them. by the fourth episode, I just decided to buy ant traps and spray and deal with it. I should note here that, at the time I worked midnights 4 PM to 4 AM six days a week, and it was highly inconvenient to have somebody come during the day, which I also relayed to Emily as well. They have assigned parking spaces. After repeated issues of others parking in my spot. I called the number they had listed as the tow agency. The gentleman said that he was going to drop them as a customer. He said that by the time he would come out and try to hook up the car, that the people would come out and move it. So he would lose out on his time and money for the tow. I contacted the office, spoke with Emily, relayed this information and asked them contact another tow company and to call the Hazel Park Police Department on my behalf. Emily said that I needed to call since I was the resident. I called the police department and they said since I was not the property owner, there was nothing I could do and I needed to have the management contact them. I called back to the office and asked to talk to the manager and never got a reply call. Upon moving out, didn’t get my deposit. I had to Google what my options were, I had never been in this situation before. I call the office and speak with Emily, I asked to speak to a manager about why my deposit hasn’t been returned. She doesn’t let me speak to a manager says they’re in a meeting, but informs me that the person/accountant who handles that paperwork was out on vacation or illness, I can’t remember, but that she would look into it. Some more time passes, I called again, asked to speak to a manager, and I’m told that they’re in a meeting. I draft a letter saying that if they don’t return my deposit, then I’ll be taking them to court. Couple of days pass, I called again, and asked to speak to management, and I’m told that they’re in a meeting. upon the fourth call, I begin to get frustrated and say that it’s impossible for them to always be in meetings and to not be able to give me a call back. I start the paperwork for small claims court. We get to the court date, I show my evidence. I am very surprised that the magistrate allowed them to “ check their records“, I felt like they should’ve been prepared. But at any rate about a week afterwards, I get an email stating they verified that I had complied on my end. About a week and a half after that I get my deposit returned.

Fantastic experience: Love my apartment and love the management team. THANK YOU! Staff has been great!

Fantastic experience: Many office associates offer to assist, but following through is key to showing great care for the residents of your community. Sarah Forsey has been a wonderful and helpful leasing associate. I couldn’t have asked for anyone kinder than Sarah to assist me with a situation involving a resident of the community. Her commitment and constant communication was imperative as we moved towards a resolution. A huge thank you to the team, Ted, Sarah and Emily, at Northridge Meadow Apartments! -SJ

Fantastic experience: The entire staff has been nothing but helpful! I absolutely adore my apartment and whenever I put in a maintenance request it gets done in a timely manner.

Negative experience: Very rude and useless people Unreliable on agreements Try to stay away!

Positive experience: Sarah was very understanding and helpful with my move in process. She also helped me with the application.

Negative experience: Moved out end of July still haven’t got my Deposit back I got an email stating what I’m getting but no check. Called several times keep getting excuses like oh must have got lost in the mail we will issue another one. I already consulted a lawyer will be taking them to court. Horrible would never recommend them to anyone!!

Fantastic experience: I loved their apartments unfortunately, I relocated and had to leave the area.

Negative experience: Let me first off state this, this management group and the people that works for them are actually USELESS. I originally inquired about an apartment in their Northridge Meadows community back in June of this year. They were over-the-top with their responses and were super helpful in getting me what I needed. BUT THEN, once I gave them money the communication disappeared completely. Since June and since my move in during July, they have not helped me in the slightest and I’ve spent close to 25 hours trying to get answers. The complex is not bad, definitely not worth the price they are charging. But the management is non-existent and good luck trying to get any help from either Emily or Whitney who are the “assistants”. My best recommendation is to read all of the reviews and do not move into any complex under this companies management. I should of listened to them better and never came here. I know there’s no hope for me but please listen to my review and save yourself from the mess you’ll be getting into by living here. P.S. there’s no on-site management what so ever and their website runs like it was made by a middle-schooler in their computer class (and yes I know what I’m talking about I work in software)

Negative experience: Worse place I ever lived don’t care about their tenants but want nearly $1,000 of rent buildings dirty doesn’t clean they just don’t care

Negative experience: The oven in my apartment has been broken for over an month. The women in the main office, ( I think her name is Emily) is useless and incompetent. I can't get in contact with any of her supervisors because she refuses to give me their number, even though she's no help herself.

Negative experience: If you rent from them don't expect to get your security deposit back. Both properties I lived at I had to fight to get mine back. The last one (West Garden) I was not able to get it back as they would never pick up my certified letter disputing the charges from the Post Office. I never got the letter back until almost 6 months later. But I had been in contact with the office staff during this time telling them it was there and they kept telling me they would have picked it up if it was there. They charge me for new carpet even though I was only there for two years and had new carpet when I moved in. I lived alone so there was no damage to the carpet just normal wear and tear (which in Mi a rental company can not charge you for) they also charged me for deep cleaning of the counters which I cleaned when I moved out. If you rent from them do your due diligence and document everything with pictures and letters.

Negative experience: I moved into the Northridge apartments last May 2021. I signed a leased for 12 months and was to move out April 30, 2022. During my stay, I paid my rent each month on the 1st. I hardly stayed there because I traveled with my employer. Never did I receive a notice or a new lease asking if I were going to stay longer than April 30, 2022. I moved out on my appointed day and sent an email stating that I was completely out. 2 weeks later, I was sent a bill for over 3,500.00 stated because I didn't tell them I was leaving, I am now being charged 3 times my rent and they kept my deposit. I'm saying this because this needs to stop. If there is anyone out there that has experienced this from the Nadeer group, please contact me so we can get a class action law suite against them. They are scamming and cheating us. But if enough of us come forward, we can get justice. Thank you

Negative experience: Are you kidding me You people took over new management and it all went south I will tell everyone I can about my horrible experience living in your Westgarden apartment complex Floodings and roaches and refusing to give my security deposit back Moved out January 29, 2022 and still have not received my deposit back

Negative experience: Just want tenants money They hire rude Site Managers and lazy maintenance staff Their units on their properties are over priced yet not truly worth asking price

Positive experience: The staff was very nice Thay did a nice job. Have a great day God-bless the USA to the staff Thank you

Negative experience: The corporate management doesn’t seem bad. Their actual apartment manager are absolutely trash. I swear they take advantage of the job. They leave an hour or two before “office hours” are supposed to end. And never return a single email

Negative experience: Been going back and forth with them for almost 8 months now about my security deposit they're trying to steal. We will be taking them to court. Very unprofessional and the communication is non-existent.

Negative experience: This is a company that does not care about its residents. Many attempts to get an issue resolved with a neighbor's smoking causing health issues has fallen on deaf ears. We've reached out many times with no response and no results. This isn't counting the spotty maintenance, horribly thin walls and ceilings with loud neighbors who stomp around in their apartment, and theft of items on our patio.

Negative experience: This place is so unprofessional such liers and thieves im taking them to court to get my security deposit back. They said i left a mess when i moved out which was not true and i have proof DO NOT TRUST THESE PEOPLE IN ANY WAY THEY WILL STEAL FROM YOU EVERY CHANCE THEY GET

Negative experience: I can not believe i am going through right now with this company. I am dealing with trying to get my security deposit back for the entirely. I stayed for one year at their property. I read all the comments and still decided to go with the company during my move in i thought i met some nice people. I moved in next to the laundry room where the door continuous to open and shut all night, however i never complained , I went without hot water and heat more than a few times, yet i never complained.I constantly heard pipes making sounds throughout the night as other residents showered. close to end of my least I wanted a 2 bd however 1 wasn't available so i decided to move and started the process of moving out , i emailed the staff in every move i should take. Then i finally move out leaving everything in good/clean condition , I received a partial deposit and a list of charges , even charged after i moved out a week after, then I get a response like "Well you cash the check we sent and you and that's it" . Coming from the same lady that was so helpful in the beginning. Then tells me to look up the Michigan Security Deposit law..Well I wish you would have said that in the beginning while collecting over one thousand dollars from me. Especially now during the holidays i am going back and forth for monies owned to me. I waiting to hear back from the Vice President of Nadeer Group because this is not right, fair, and very unethical. I can only hope that he will rectify this matter and be fair.

Negative experience: Very Bad customer service when it comes to management

Fantastic experience: Loving it so far.

Negative experience: Never have I ever felt so violated as a renter of my rights. You cannot enter my home without permission.

Negative experience: Horrible customer service skills!!! I wouldn't recommend anyone to live in any apartment under the nadeer group.