ERA Fernandina Beach Realty - Fernandina Beach

Fantastic experience: We had an excellent experience with Presley Miller as our listing agent. This was a challenging property to sell but Presley never stopped giving 100%! She was always very professional and when she was unsure how to navigate something, she asked a more senior realtor in her office so she knew how to guide us. I highly recommend her!!!

Fantastic experience: Jacqueline did an amazing job giving us a tour of the town and explaining all the unique differences between the neighborhoods and homes. Highly recommend.

Fantastic experience: AWESOME!!! Roger Martin and Donny Fussell had my home on the market within 48 hrs of meeting them. Both ERA reps were highly motivated to getting my home on the market. The home received 3 separate bids within the first week. The entire process went flawlessly. No matter what time of day or what day of the week they would answer the phone or get back with me within 5 minutes. They made you feel like you were their only client. I would use ERA with any future home sales. Thank you!

Fantastic experience: Choosing Presley Miller was the BEST decision we made! Presley's knowledge of the market, Island and surrounding areas exceeded all expectations. Her hard work and perseverance sets her apart! I highly recommend Presley!!

Fantastic experience: I am a Realtor and deal with other Real Estate agents everyday. Erin Companion was the agent trying to purchase a home my customer was selling. Erin did a great job negotiating the price and was a blessing to work with. Her professionalism was top-notch. If she is an agent you are interested in working with, I would strongly support that decision. I look forward to working with her again. Mike Nobles CrossView Realty.

Fantastic experience: Wanted to commend the staff for great hurricane preparedness and responsiveness. As a roofing contractor performing work for a property management company getting information to us quick is very important and they’ve done a great job! Thank you!

Negative experience: My family and I recently rented from Fernandina Realty at 226 S. Fletcher on the 2nd floor. It is a lovely renovated property that overlooks the ocean. However, I'm DISGUSTED by what I observed. 28 ADULT COCKROACHES were observed during our 4 night stay in the property. Places located included in closets, kitchen cabinets, on the kitchen floor, in the sink, on the sink face, under appliances, on the mantle, on window sills, and in the bedroom. There was cockroach feces under the sink in the cabinet and in the corner of the kitchen floor. This is further suggestive of infestation, not an isolated incident. I contacted the Realty company upon noticing the infestation on Friday/Saturday. We were told an exterminator was contacted. Unfortunately, they did not come during our stay. The manager spoke with me on Monday morning. She offered 20% off of the room rate: a $390 value. We paid $2,600 in total (taxes, fees) for four nights. I requested 30% because of the infestation. The owner of the property denied to want to offer anything because the 1st and 3rd floor did not report issues. While I understand this is a beach property, and I understand it had been raining regularly, this is an absolutely unacceptable value to have paid to stay here and deal with these conditions. When I further spoke to the Director of Fernandina Realty, I asked him: "what would you have done". He said he would have left and because I chose to stay, no further refund could be offered. Because I was only given access to speak to the manager one day before our departure, there was no information provided about handling of financials until this point. Why would I risk losing hundreds or thousands of dollars before finding out how I would be compensated? To the owner: Your lack of concern over the reported infestation abhorrent. To those considering the property: I invite you to rent from here, pay a few thousand, and then have roaches crawling on your ceiling above your bed.

Fantastic experience: I recently purchased a home, and I couldn't be happier with the exceptional service provided by my real estate agent, Roger and ERA Fernandina Beach Realty. From start to finish, Roger was a wealth of knowledge, guiding me through the entire process with ease. His responsiveness was remarkable; he was always available to answer my questions and address any concerns. He took the time to accurately translate industry language into terms I could understand, making the complex world of real estate much more accessible. Roger kept the process moving smoothly and was an invaluable advocate and communicator with the seller during the negotiations. His expertise and dedication truly made my home-buying experience smooth and enjoyable. I highly recommend him to anyone in need of a top-notch real estate agent.

Negative experience: We had a very negative experience with ERA attempting to rent 303 Fernandina Cay for a month. The property is at Main Beach and a few 100 steps from the beach. The rental was for February 2023 and I reserved it in early March 2022. On April 6th I called to confirm the reservation and get the updated price for 2023. I told the agent I need the conformation in writing because I was planning to cancel a VRBO rental and I didn't want to do that until I had a confirmed reservation with ERA. Their agent confirmed the reservation in an email with the price, exact dates and a reservation number. In my mind that is a legal contract. Based on that confirmation, I cancelled a VRBO rental that I had previously booked. The very next day ERA called me and said the owner wanted to use the property for that last 2 weeks of February and would I consider an alternative that was downtown and no where near the beach. We said no thank you. Then the story changed and they said the owner no longer wanted to rent monthly (although their site still listed a monthly rate) and would I consider a house on the beach for $1,200 more that was "outdated" to say the least and would not meet our needs. We said no thank you and ERA has reneged on the reservation. Our vacation plans are now completely screwed up. Renter's BEWARE!!!

Fantastic experience: I am updating my review of ERA Fernandina Beach Realty. The wonderfully attentive office manager Kim Lynch arranged our stay at a delightful ocean front residence in Fernandina Beach. We arrived at a spotlessly clean and very well furnished home right on the ocean. Freshly laundered carpets and furniture added to a home ready to enjoy and relax in. The agents kept us posted all along about what amenities were included with the house. A great vacation with so much to do and all within easy reach of this ideal location. If a great vacation and hassle free rental are what you are looking for than this agency is the one you want to deal with.

Fantastic experience: Rebecca is very nice to work with.

Fantastic experience: They are a great company to deal with!! Always quick to call back or email. Always friendly to talk to and helpful. I always have them handle my summer vacations.

Fantastic experience: Oceans of Amelia condos were wonderful. Right on the beach, beautiful views, fully stocked with anything you could possibly want or need. I highly recommend staying here.

Fantastic experience: No one can have a better advocate, supporter, "go to" man then ROGER MARTIN!! He has , and will continue to walk with us on our journey to get what we want, where we want, and when we want. He's kind, isn't pushy, provides great information for his clients. I know we'll be in great hands with him. (He's also very kind to put to with all my phone calls). He goes above and beyond.

Fantastic experience: I worked with this office on a sale and was very pleased. These agents have been in the area a long time and know the market well.

Fantastic experience: We recently relocated from Las Vegas NV to Fernandina Beach with the assistance of realtor Rebecca Hutchinson. I typically do not write many reviews, however, the service and assistance we received from Rebecca was unlike no other. Rebecca is extremely professional, responsive and knowledgeable and made our cross country move as easy as it possibly could have been. Rebecca went above and beyond , and took the time to introduce us to services/businesses in our new home/town to save us valuable time and stress. We never had to wait more than a few minutes for a response, and in all honesty, Rebecca contacted us first on many of the different issues during the purchase our new home. If you or someone you know are looking for a knowledgeable/professional realtor, please give Rebecca Hutchinson a call!!!!

Fantastic experience: We used Donnie Fussell as our agent for multiple lot sales in Old Town, Fernandina. Very professional. Very responsive to any questions aske by phone or text. Would recommend him for any of your real estate needs. Best thing that we can say about Donnie, was he is honest in all his dealings.

Fantastic experience: Very amiable & hospitable folks to deal ! They make purchasing a house a real pleasure not an ordeal !

Fantastic experience: Great People, Great Organization!

Fantastic experience: Rented from them. Nice

Fantastic experience: Beautiful beach. Close to great restaurants.

Negative experience: Wow what can I say. Just the most rude employees I have dealt with in a while. Do not waste your time with these people. There are many other realtor companies you could use. Way to forever loose a customer.

Fantastic experience: Friendly staff and a clean well stocked condo made an easy rental for us.

Fantastic experience: Many thanks to Kamie Fournier and ERA. Kamie went above and beyond the call of duty in helping my wife and I purchase a condominium in Fernandina Beach. We are retiring to Fernandina Beach from Georgia and she helped make our life dream come true! We have truly been blessed!

Negative experience: I've had the same excuses that Barbars Sed experienced with some pregnant woman in the main office when renting. My family and I came to Amelia Island for a family reunion a few months ago. When we entered our rentals for the week, neither were cleaned at all and the trash was still in the bins. We called the office to complain and had the same experience, the woman who should've compensated for our many inconveniences acted very unprofessional, rude and treated us as a bother. Never will return to that place again.

Negative experience: We recently rented a house from ERA Reality in Fernandino Beach for a week and highly recommend that you use another company to visit Amelia Island. After hurricane Irma cancelled our plans to be in the Keys last week, we had several friends suggest we visit Amelia Island. We contacted ERA and was told that there was very little damage on the island and rented a home on South Fletcher. We asked all the right questions and was told everything was great at the house we were renting, including that they had Cable and Internet services. We arrived and were told at checkin, also, that we had cable and internet and were given the passwords (that turned out to be incorrect had it even worked). We had neither! When we visited ERA on Monday, the property manager basically could have cared less about the cable and internet, or the fact that a mirror had fallen off the wall in the master bath and that both trash cans were completely full and smelled. Her answer to us after we expressed extreme dissatisfaction was, "I don't have time to walk through every house before it's rented to check on things"! They did take the mirror that had fallen, never replaced it, we had to use a neighbors trash since ours was never picked up and WE had to get the cable fixed finally 5 days into our vacation - Internet never worked, which exhausted our personal data and coast us overage. Please do yourself a favor and find somewhere else to rent property on Amelia other than ERA, they are far below acceptable to deal with.

Fantastic experience: Beach Rentals

Positive experience: Nice staff