Summit Management
Opening hours
- sunday: (closed)
- monday: 8h-16:30
- tuesday: 8h-16:30
- wednesday: 8h-16:30
- thursday: 8h-16:30
- friday: 8h-16:30
- saturday: (closed)
Our comment from ImmoNetwork about Summit Management:
A mix of professional services and community management
Summit Management operates in the United States, managing a diverse portfolio of residential properties that includes manufactured home communities and apartment complexes such as Connelly Park, Boulder Ridge, and Campus Park. The company offers comprehensive property management services, focusing on maintaining community standards, handling maintenance requests, and facilitating smooth transactions for residents. They emphasize a commitment to keeping properties well-maintained, safe, and clean, aiming to provide a high-quality living environment for their residents.
Positive experiences in rentals and purchases
A significant portion of resident feedback highlights positive interactions, particularly in the realms of leasing and home purchases. Many tenants praise the staff for being friendly, responsive, and genuinely caring. For instance, residents at Boulder Ridge and Campus Park frequently commend the helpfulness of the front desk and management teams, noting that they are easy to reach and willing to assist with any questions. New residents, such as those at Connelly Park, have reported that the buying process was seamless and stress-free, with staff members like Santiago and Fern providing immediate answers and support. This responsiveness contributes to a sense of security and satisfaction among those who have had favorable experiences.
Community atmosphere and amenities
Beyond basic management, Summit Management strives to create engaging living environments. Residents appreciate the amenities available in communities like Boulder Ridge, describing them as enjoyable and relaxing. The company organizes community events that foster a sense of belonging, allowing residents to meet neighbors and build friendships. Many long-term residents describe their home as a safe, quiet place with a wonderful atmosphere, where the staff’s attention to detail and the overall community vibe make it a desirable place to live. The presence of free parking, well-kept grounds, and family-friendly environments further enhances the appeal of these properties.
Areas for improvement and management focus
While many residents are satisfied, the feedback also reveals challenges in communication and the enforcement of community rules. Some residents have expressed frustration regarding the clarity of policies, maintenance response times, and the application of regulations, particularly in older communities. The company acknowledges these concerns and states that they are working on improving communication channels and ensuring that rules are applied consistently and fairly. They emphasize transparency, noting that lease terms and community guidelines are clearly outlined to avoid misunderstandings. Summit Management continues to prioritize resident feedback, aiming to address specific issues and enhance the overall quality of service across all its managed properties.
Summit Management: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
3,4 out of 5 from 62 reviews
Negative experience: Summit does not care about the residents. We pay top dollar to live here when they do nothing. Santiago has no right to be involved, he has no clue, and yes, he is rude! Jaime was good about coming out and helped us recover what we lost. Santiago, no.They dug up our yard to remove a tree, left us to fix it. Our power line was damaged (by them) which left us w/o electricity and sent a power surge through our home during the hottest day of the year. No A/C. Now our yard is dug up again, leaving us to fix it. Not happening!.
Fantastic experience: I bought a trailer in the Connelly Park and thanks to Santiago and Fern the process was seamless! They answered all my questions and responded to all my questions and needs right away and made the process so smooth. I would highly recommend this park and now living here for weeks it is very well maintained and have loved living here so far!
Emily, thank you so much for your review! We are so glad to hear that you had a good experience buying your home with us and are enjoying Connelly Community. Thank you for living with us!
Negative experience: Do not rent from summit! The rules they apply to renters are absolutely ridiculous! Santiago has harassed my 86 year old mother endlessly for over a year. She's lived in Hugo Estates for 45 years. Her shed has been there since 1985! City of hugo says its grandfathered in. Santiago and summit properties say its not. Despite our due diligence they served her with a 10 day notice to evict if she doesn't tear it down. She just got out of the hospital on Wednesday. I think its elder abuse picking on an 86 year old.
Pam, we’re sorry to hear that this situation has been upsetting for you and your mother. We recognize and appreciate her many years as a member of the community. We want to assure you that we treat all residents fairly and consistently follow the policies and guidelines established by our company.
The concerns referenced in this review were addressed directly with the resident, and our team made multiple efforts to communicate, discuss potential solutions, and allow time for the matter to be resolved.
Our goal is always to maintain a safe, welcoming, and enjoyable community for all of our residents.
Negative experience: Do not - I repeat- DO NOT move anywhere this company manages. Run as fast and as far as you can if you hear their name. They will harass you and play dirty pool. I see in one response the company said that everyone needs to follow the rules but this company doesn’t play by the rules. Laws and rules do not apply to them. The laws are clear! Minnesota Statute 327C.05, “homeowners are not obligated to adhere to any new rule that substantially changes an existing rule.” Also, Minnesota rules and regulations governing mobile home parks, a shed that was lawful at the time Summit took control remains protected even if Summit changed the community rules. PLUS! Our own Attorney General has Manufactured Home Park Rules guidelines. “parks cannot prohibit pre-existing sheds, and any rule changes must be reasonable and applied equally to all residents.” Even the City of Hugo cleared the shed as grandfathered in. These laws and rules are crystal clear yet Santiago Romero and Summit think they are above the law when they served an 86 year old woman who has lived in the park for 45 years and has been in and out of the hospital with stage 3 heart failure a 10 day notice to tear down the shed or face eviction. Thereby cornering her because she didn’t want to risk lose the home she has lived in for 45 years and she does not have it in her to fight. So Summit and Santiago, do not reply that rules need to be followed when you, yourself, do not follow the very rules you claim need to be followed. This company preys on the elderly and low income. I hope karma comes calling for you.
Negative experience: PLEASE DON'T MOVE HERE UNLESS YOU DO YOUR RESEARCH ON THIS MANAGEMENT COMPANY or connelly community. This company will harass you one, two maybe three times a year with lot inspections, things they want you to fix. Things they want you to fix range from how your grass grows to the color of your home or whether or not it's dirty and they want you to pressure wash the whole thing or reside your whole house and give you 30 days to do so or expect an eviction letter. They do not care about how much it costs you or whether you can afford it or not. The management team of Jamie and Santiago are rude and very unwelcoming once you move in.This harassment has been going on for years. I've lived here for 8 years and I have regretted it. There are 61 trailer spots in this park and I can guarantee you that every single one of us have had problems. This company was sent a letter from the attorney general to stop the harassment . That reprieve only lasted a year. All I'm saying is please do your research before you move here. Santiago and Jamie have made it absolutely horrible to live here. The owner is also a lawyer. You are given 30 days to fix these things or expect eviction even if you own your own home!!! They also raised the lot rent every year by $40.00. all the good reviews from August of 2025 were solicited in order to be eligible for a drawing. This place also tries to act like an HOA. Please please do your research and save yourself years of headaches.
It is unfortunate to receive your review, as you know, we all must follow the rules and regulations of the community. The community rules are designed to comply with Minnesota statutes, which help ensure a safe, high-quality living environment for all residents. We take great pride in our communities and request everyone’s cooperation with these standards for all residents to enjoy the quality of great housing. If you have specific concerns, please reach out through the resident portal, email, phone, or stop by the office—we’re committed to continuous improvement and are here to help.
Negative experience: Santiago is useless and should go back to McDonald’s, tried reaching out to Jamie multiple times including leaving voicemail for no return call. Been a resident in there park for nearly 7 years and we just get treated as trash.
George - We’re sorry to see that your experience didn’t meet expectations. We’d appreciate the opportunity to learn more and address any concerns—please feel free to contact us directly so we can assist you at [email protected].
Fantastic experience: The summit management staff is outstanding!!
Nick - Thank you for the wonderful review! We truly appreciate your kind words and are so glad you had a great experience with our team.
Fantastic experience: Summit Management Duluth has been great to work with. The team is friendly, responsive, and always willing to help with any questions or concerns. They make the renting process smooth and stress-free, and you can tell they genuinely care about their residents. I’ve had a really positive experience overall and would definitely recommend them!
Josie - Thank you for the wonderful review! It means a lot to us, and we’re thrilled our team helped make your experience a great one.
Negative experience: I highly recommend going elsewhere to rent. When I first rented from them a lady named Mariah was absolutely fantastic. Suddenly she quit and I was working with “Santiago” every one is extremely rude. Cleaned my gutters one time and the siding was falling off my house after, all of my windows were covered in mud and dirt because they took a back pack leaf blower up there and covered all of my stuff with mud. I don’t recommend ever dealing with Santiago. Stay away from that dude. He has no idea what he’s doing.
Austin - We’re sorry to hear about your experience and appreciate your feedback. Our team always aims to provide respectful service and properly maintain our homes, and we are disappointed this was your impression.
We’re happy to discuss any remaining concerns directly. Please feel free to reach out to us at [email protected].
Fantastic experience: Comfortable community. Property managers are easy to talk with and get ahold off. They keep the park clean and well maintained. Lot rent is reasonable. I would rather live here then in an apartment in town. The other residents and property managers are friendly.
Moses - Thank you for the kind words! We're glad you’re enjoying the community and appreciate your feedback.
Negative experience: Be very careful of renting from this management company You will sign a lease that will go to the end of the month but they require you to move out 10 days prior and they do not prorate the rent for those 10 days It gets worse, they will not notify you about this and they will charge you $50 for every HOUR you are in the place after your lease is up…… How do you charge someone a full month of rent and make them move out 10 days prior without pro-rating those 10 days???
Steve - We’re sorry to hear you had a frustrating experience and appreciate your feedback. We understand this may be surprising if you're not familiar with our lease terms, which is why we are very transparent with our policies from the beginning of the leasing process. On the first page of the lease, we clearly outline our End of Possession policy. This is done specifically to avoid any confusion and ensure all residents are aware well in advance.
That said, we are genuinely sorry for any frustration this caused and appreciate the opportunity to improve communication wherever possible. If you would like to discuss this further, please reach out to us directly at [email protected].
Negative experience: I live in Sunny Acres we now have this group as management. I have felt very harassed by them since they have taken over. Their office workers are rude to many people, and they take an exceedingly long amount of time to get back to you.
Zachary - We're sorry to hear about your experience. We take your concerns very seriously and are committed to maintaining great communication and service for all residents. To discuss this further, please reach out to us at [email protected].
Negative experience: Many neighbors and myself have had nonstop issues with summit. They give out notices to address what's wrong with your property and give 2 weeks to correct it. They chopped down a bunch of trees and ground the stumps and did horrible repair jobs on the holes. They cannot keep a full time manager on property for whatever reason either.
Charles - Thank you for taking the time to share your experience. We understand that receiving notices can be frustrating, and we aim to provide fair timelines for compliance while also maintaining community standards. We're also reviewing the tree removal and stump repair work. We are actively working to bring in a dedicated, long-term manager who will provide consistency and support for our residents.
Your feedback is important to us, and we’d welcome the opportunity to speak with you directly to better address your concerns and find solutions. Please feel free to contact our office or email us at [email protected].
Negative experience: Everyone has one or more violations for things that don’t make sense! No back steps? No shed? Can’t even have a grill outside Doesn’t even have their policy’s in check! Every one is about to get mischarge! Wish I could put 0 stars
Hi Allan - Thank you for sharing your feedback. We're sorry to hear about your frustrations, and we understand how some of the policies may feel restrictive. Our goal is to maintain a safe and consistent community standard, but we also recognize that communication and clarity are key.
If you've received a violation that doesn’t make sense or believe there’s been a mistake, please reach out to us directly at [email protected] so we can review it together. We appreciate your patience as we work to create a better experience for all residents.
Positive experience: Great place, lots of amenities!
Hi Sylvester,
Thank you so much for your positive review! We're thrilled to hear that you enjoyed the amenities and are having a great time living with us.
Positive experience: Great place to live. Nice and quiet. Communication between tenant and management / maintenance could use some improvement.
Hi RJ,
Thank you for taking the time to share your experience with us. We're delighted to hear that you find our place to be a great living environment and appreciate the peace and quiet. We also take your feedback regarding communication with our management and maintenance team seriously. We are committed to continuous improvement and will look into enhancing our communication channels to serve you better. Your comfort and satisfaction are our top priorities. Should you have any immediate concerns or suggestions, please don't hesitate to reach out directly at [email protected] . We value your residency and look forward to making your experience even better.
Fantastic experience: YAY
Hi Braden,
Thank you so much for your positive review! We're thrilled to hear that you are having a great time living with us.
Fantastic experience: Good staff, good things around building and good price for what you get!
Hi Mark,
Thank you for your positive feedback! We are delighted to hear that you are satisfied with our staff, the amenities around the building, and find value in our pricing. Our team works hard to ensure that our residents have a pleasant experience and it's rewarding to see these efforts appreciated. If there's anything more we can do to enhance your living experience, please don't hesitate to let us know at [email protected] Thank you for choosing to make your home with us!
Positive experience: I have had a great year here. The community is full of people my age. I have met a lot of friends along the way and encourage anyone who can get in passed the wait list to move in.
Thank you for sharing your positive experience! We're thrilled to hear that you've had a fantastic year with us and that you've found a sense of community and friendship here. It's wonderful to know that our residence has been a place where you could meet people of your age and create lasting memories.
Fantastic experience: The staff cares about the residents. They have fun events too!
Thank you so much for taking the time to share your thoughts! We're overjoyed to hear that you feel cared for by our staff and are enjoying the events we organize. Creating a warm, engaging community is at the heart of what we strive for, and it's fantastic to know that our efforts are resonating with you.
Fantastic experience: I love Boulder! Free parking is a must and the apartments have great amenities for the price.
It's fantastic to hear that you're loving your experience in Boulder! We're particularly thrilled that you appreciate the free parking and feel that the amenities offered provide great value for the price. It's always our goal to ensure our residents not only enjoy their homes but also find convenience and satisfaction in the services and facilities we provide. If there's anything more we can do to enhance your living experience or if you have any suggestions, please don't hesitate to reach out. Thank you for choosing to make your home here, and we hope you continue to enjoy everything Boulder has to offer!
Fantastic experience: I love the front desk people they are so nice and so helpful
That's wonderful to hear! We're so glad that the front desk staff has made a positive impression on you with their kindness and helpfulness. Our team strives to provide excellent service and ensure that all residents feel welcome and supported. Your feedback is greatly appreciated and serves as a wonderful encouragement to our staff. Thank you for being a part of our community!
Fantastic experience: Living at Boulder ridge has been one of the best choices I have ever made! It has great amenities and is such an enjoyable and relaxing place to live!
We're absolutely delighted to hear that living at Boulder Ridge has been a great choice for you and that you're finding it to be an enjoyable and relaxing place to live. Knowing that you appreciate the amenities and the overall atmosphere of the community is truly gratifying for us.
Positive experience: Great place to live with amazing perks, communication, and nice location on the hill!!
It's fantastic to hear that you're enjoying your living experience, especially appreciating the perks, communication, and the scenic location on the hill!
Fantastic experience: Boulder Ridge is awesome, loved living here so far!
It's great to hear that you love living at Boulder Ridge! We're thrilled to know that your experience has been awesome so far.
Thank you for taking the time to share your positive feedback, and for choosing Boulder Ridge as your home.
Fantastic experience: It has been a great safe place to live right off the DT.
Thank you for sharing such positive feedback about your home. We're thrilled to have you as part of our community and hope you continue to find everything you need and more right here.
Fantastic experience: I have lived at Boulder Ridge for 3 years and have been so satisfied with my experience. Great amenities, events, and wonderful staff.
t's fantastic to hear that your three-year tenure at Boulder Ridge has been characterized by satisfaction and enjoyment of the amenities, community events, and interactions with the staff. Your continued satisfaction over such a significant period of time speaks volumes about the commitment to creating a welcoming and engaging community experience.
Thank you for choosing to call Boulder Ridge your home for the past three years. We're looking forward to continuing to serve you and hope that your experience remains outstanding for many years to come.
Fantastic experience: Boulder Ridge is great!
Hi Carla,
Thank you for the positive review.
Positive experience: The experience that I have had, has had ots ups and downs but I believe the people that are now working have been able to fix and resolve most of my issues in a timely manner
Thank you for taking the time to share your experience. We understand that life in any community can come with its challenges, and hearing that our team has been able to address and resolve your concerns in a timely manner is incredibly encouraging.
Our staff strives to ensure that Boulder Ridge remains a place where you feel valued and heard. It's our priority to address any issues our residents face quickly and efficiently. Your feedback is essential to us, as it helps us identify areas of improvement and continue to deliver the high standard of living you deserve.
We appreciate your patience and trust in us to make things right. Should you have any more concerns or need further assistance, please do not hesitate to contact our office. Your continued satisfaction is important to us, and we're committed to making your experience at Boulder Ridge even better.
Thank you for being a part of our community. We look forward to continuing to serve you with excellence.
Fantastic experience: Lovely atmosphere, friendly staff, would recommend
Thank you so much for your positive feedback! We're thrilled to hear that you're enjoying the atmosphere at Boulder Ridge and find our staff friendly and welcoming.
Fantastic experience: Amazing 10/10 would do again.
Thank you for choosing Boulder Ridge. We appreciate your support and look forward to continuing to offer you a wonderful place to live!
Fantastic experience: Love living here. Great room sizes and amenities.
Thank you so much for your enthusiastic review! We're thrilled to hear that you love living at Boulder Ridge and are enjoying the room sizes and amenities we offer. Our goal is always to create a comfortable, welcoming environment for all our residents, and it's fantastic to know we're hitting the mark for you.
Thanks once again for making Boulder Ridge your home. We're so glad you're here and look forward to continuing to make this a great place to live!
Fantastic experience: It is a nice facility
Thank you for your review, Julia! We're glad to hear that you find Boulder Ridge to be a great home.
Fantastic experience: Since living at Campus Park all the staff have been extremely helpful with anything and everything we need. We have never had an issue with reaching any of the management. So kind and always efficient! :)
Thank you so much for your kind words and for taking the time to share your experience at Campus Park! It truly warms our hearts to hear that our staff has been extremely helpful and accessible throughout your time with us.
Thank you again for being a valued member of our community — we look forward to serving you for many more years to come!
Fantastic experience: Great place to live! So nice to guests and great amenities provided! Would recommend.
We're absolutely thrilled to hear you're enjoying your time with us and find our community to be a great place to live! It's wonderful to know that both you and your guests feel welcome and that our amenities contribute positively to your experience.
Thank you for choosing to make your home with us and for taking the time to share your positive experience. We look forward to continuing to make this community a place where you're proud to live and recommend to others!
Fantastic experience: Amazing place to live with amazing amenities! Fantastic management as well!
t's wonderful to hear such positive feedback! Thank you for taking a moment to share your experience. We're thrilled to know that you find this to be an amazing place to live and are enjoying the amenities we offer.
Thanks again for choosing to make your home with us and for your kind words about our management and amenities. We look forward to continuing to provide you with a fantastic living experience!
Fantastic experience: Friendly staff, always available to answer any questions!
We're delighted to hear that you've experienced such positive interactions with our staff!
Your recognition of the staff's friendliness and availability is truly appreciated, as it reflects our commitment to delivering excellent customer service and support to our community members.
Fantastic experience: Perfect place, Reasonable Price, Good community
It's fantastic to hear that you've found such a great balance of value, community, and quality of living with us! Thank you for sharing your positive experience.
Positive experience: They have helped with the issues we had with our flooring, however, we had issues with other things that took time communication wise. Overall, they’re attentive and nice to the residents.
Thank you for taking the time to provide us with your feedback. We're glad to hear that the issues with your flooring were addressed satisfactorily, but we also understand that communication regarding other concerns has not been as prompt as it should be. We sincerely apologize for any inconvenience this may have caused and appreciate your patience.
At Summit Management, we strive to maintain open and efficient communication with all our residents, as we recognize that this is crucial for a comfortable and enjoyable living environment. We are continuously working on improving our responsiveness and ensuring that all resident concerns are dealt with promptly.
Thank you once more for your review, and for choosing to make your home with us. We look forward to serving you better each day.
Negative experience: On 9/17/22 we received a detailed personally addressed letter which had a list of things we had to throw, replace, and repair within thirty days. Noticing that we have to replace our ladder as per our letter and our neighbors had two ladders stacked up on their trailer, and their letter mentioned none. So I began to wonder what the intent is of the manager/management company with such overbearing and inconsistent messages being sent to their residents. The first two days I worked on completion of this list so I can relax and not worry about my housing. I hired 1-800-got junk to remove the storage containers which doubled as chairs on my front porch. I was asked to replace some skirting and paint siding. I took a loan out to buy the six gallons of paint needed, brushes, pans, paper, tape, the bare minimum. Approximately $1,000.00 I spent out of my loaned money first week. Then I hired a painter whom I didn’t know and hadn’t met previously, but was referred to me, to paint shed house and deck. They required half down half at finish. One day before the deadline; after the news was called and a star tribune ad later, they put an email up, saying disregard the letters. After I have invested $3k and threw away $1k in my possessions!!!! I wonder if I have any recourse to seek reimbursement. Super unprofessional. The previous manager quit this company and went to a new company, after mailing this letter out. She apparently was not at all in agreement with what was being done here. People sold their homes, just to have the requirements and deadlines from stressing them out! Now my house
First we are always here for any questions or concerns you may have, please reach out to us directly. We and the rest of the community thank you for maintaining your home. We are proud that you and many other residents take pride in keeping up the maintenance of your home.
Our main goal is to keep our properties well maintained and provide the best living experience for our residents. In our manufactured home communities, residents lease a homesite from us, and when doing so sign a lease and community rules agreeing, among other things, to keep their manufactured homes and homesites properly maintained including making repairs and replacement of items when needed. It is important to us to maintain safe and clean communities that our residents are proud to live in – and to do so, we need to enforce our community rules and standards.
Negative experience: I live in the your mobile home park in Forest Lake. I sent a message over the app to Katrina a week and a half ago asking when they were going to spray our lawns for the weeds because we got an email about it two months ago. I want to plant grass seed because I like my yard to look nice and I can't lay the seed for 30 days after the lawn has been treated. I never got a response. I also put a post on the app which by the way is now being censored by management about the street light at the end of my road two months ago. I know my neighbor told Will also. No response and it hasn't been fixed. The sidewalk leading to my deck has been cracked in numerous places since I moved in. I'm waiting for my repair list but I think it's unfair that we are expected to spend money to make all the repairs listed in the letter if you're not to make yours. Oh almost forgot. they repaved the street and did a horrible job painting the speed bumps. That was a year and a half ago. About two months ago they painted the two speed bumps coming into the park. The rest were left.
Christine - Thank you for being a resident at Woodlund Park! Our Area Manager, Katrina, did reached back out to you several times through Active Building letting you know an update. If you have further questions, please give us a call about this. You can continue to use Active Building to stay up-to-date with community updates and information from our staff as well.
We have a request in to our maintenance team to get the street light fixed, please know that calling our office line or emailing us will be the best way to place work orders and communicate with our team. The sidewalk leading up to your home, is the resident’s responsibility to maintain. We are doing further updates to the community roads this summer and all speed bumps will be painted after that work is complete. Our main goal is to keep our properties well maintained and to provide the best living experience for our residents.
It is important to us to maintain safe and clean communities that our residents are proud to live in – and to do so, we need to enforce our community rules and standards. We thank you for following our community regulations and making the necessary repairs to your home every year. If you have any further concerns, please reach out to [email protected] and we can work towards a solution.
Fantastic experience: This company, from its owner to all support personnel, works hard to provide quality properties and fair management.
Hi Thomas - Thank you for the wonderful review! Our team works hard to provide quality properties and exceptional customer service. We are thrilled to hear your feedback!
Negative experience: Currently gave one weeks notice to fix up mobile home properties in Hastings MN, or they are going to evict almost everyone one that lives there
Summit Management is working with all our current residents to bring everything back into compliance with our park rules and regulations that each resident has signed and agreed to, to make Hastings Terrace the best community in Hastings. We have been working with our residents since early Spring about repairs to follow the park rules. As stated in the letters, please reach out with a timeline of completion for the items in the letter. We are not going to evict everyone that lives there. Our main goal is to keep our properties maintained and provide the best living experience for our residents. If you have further concerns you wish to address, please reach out to your Regional Manager. 651-689-2200
Negative experience: I am a black Muslim woman. I had the worst discrimination experience today involving the manager and maintenance personnel. I own a small portable washing machine that is located in the bathroom. They never mentioned to me that I could not have it. So today when I was home I heard a loud aggressive knock at the door. I called out to ask who it was and was told it was Management. I told them I will open the door but first I need to get my hijab. They continued to knock loudly and aggressively to the point that my 2 yr old son was scared. I opened the door to see what they needed. They yelled at me the whole time demanding to be let in to see if I had been running the washing machine. I was very frightened by how aggressive they were. They continued to yell and call me a liar. My husband was not home and I felt very unsafe so I told them they could not come in at this time. I also should mention that a second person called after the incident and informed me that I am not allowed to have appliances inside the apartment. I completely understand and the washing machine has been removed. The person that called after everything was very polite and understanding. Mariah and James are the Manager and maintenance personnel that was so rude and angry with me. This is not the first time they have been harsh towards Black people. They treat white people with respect and courtesy while singling out the black people. I really feel hurt and unsafe. I’m sure I will be evicted after this review but people need to know the discrimination and racism that is going on in this Particular property management.
Madina - Thank you for bringing this to our attention. We are truly sorry to hear about this. We follow Fair Housing policies and do not allow discrimination of any kind. We take this matter very seriously and we will be in contact with our staff and you. With further questions or concerns, please reach out to our Regional Manager at [email protected].
Negative experience: Elders live in the park and the person that plows pushes it 3ft in and 3-8ins high en wen I have to help shovel 6 driveways to help them an shovel my own there is a issue I've been plowing for 20yrs and this is ridiculous thanks
Hi Ben - We are sorry to hear this. Please let us know more about your experience by emailing us at [email protected].
Fantastic experience: I am a freshman at UMD this year and am currently looking for a place to live this upcoming year. These apartments caught my eye constantly. I went on a virtual tour with Jenna at Campus Park on 11/6/2020 and I e-mailed to set one up on 11/5/2020. Informational and fast response. The apartment was absolutely beautiful and had everything I could ask for. Jenna was very informative and I could not have asked for a better experience. 10/10:)
Carolynn - Thank you for taking the time to tell us about your experience at our Campus Park property. We love hearing about great service from our staff. We hope you become a resident with us.
Fantastic experience: We absolutely LOVE Charlie & Julie Packard @ (BLE) Baldwin lake estates. They work so hard and are so accommodating. They are great managers and always go above and beyond. One year our heat tape went out and they rushed right over to help us get things back together and made sure our water worked. Anytime I would call or text they would answer as soon as they were able to. BLE is the best manufactured home community in the area! The home values stay up and all of our neighbors were fabulous!! Its very cozy and comfy and so quiet! We had awesome neighbors when we lived there! Anyone who does whine or speak bad about them or the park, it's because they either got evicted or didn't tc of their place or follow the rules to keep it a sweet lil park that it is. We looked at SEVERAL MHCP before we moved to BLE. BLE IS THE BEST MHCP in the twin cities area, cottage Grove estates was nice, too, but BLE is the best located and most accommodating, we were allowed a garden fence and gardens, which puts BLE the best MHCP to live at, hands down. Ty Charlie & Julie-- you guys are the best!! Jerry n Jenn Myers formerly 241 Apple.
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