The Michael Kaim Team

Fantastic experience: I bought a home in Mentor on the Lake, Ohio in April 2024. There were unusual circumstances surrounding this purchase, one being I bought it unseen, (only the really nice photos on the Internet) and I was using a Realtor here in Ohio that the Lord had told me to use, HE has His reasons, He also directed me who to use to sell my home in Falcon, CO and that proved to be amazing. So of course, I knew He was gonna choose who to sell this home that has such great potential and is on two beautiful lots in Mentor on the Lake. I prayed on it for a while, was getting a bit impatient and then the Lord brought me to Michael, confirmation came in April of 2026 after actually dropping hints for a while, we connected, he was so kind, I’m sure he thought me odd from the get-go, but he never acted that way! Michael Kaim is honest, hard-working and kind. He listened and he heard me and then being the very busy man that he is, he oversaw the details of not one purchase since the first one fell through, not anything to do with our side, but the buyers agent on my property on first offer was less than honest and things didn’t work out. When stuff like that happens, you never know the reasons, but I can tell you one thing, Michael and his team were so professional. I honestly was never worried except for the fact that my feet were literally to the fire cause I had moved back to Colorado the day before the sale was supposed to close on June 28. We got a second buyer in short order, less than five days both times and this deal was so much SWEETER for me. My second buyer closed on the sale on August 26. (earlier than contract date) While Michael keeps watch over his business he also has an excellent transaction team in Patty and then Missy on the closing side. I have appreciated their excellence so very much! This team of Real Estate professionals I would highly recommend to buy or sell a property.

Fantastic experience: From the Moment, my friend and I met Michael. We knew immediately he was going to be a good match for the sale of My home. Michael and his family are just the kind of people that you very rarely run into in a lifetime. They are kind, caring and go far beyond what is needed to get the job done. And he did. My house was sold almost immediately. And he sold it to somebody that was going to be perfect for Occupying my home. It’s a perfect match. The process all the way through the beginning to the end was effortless on my part. Michael and his crew Took care of everything and help me through the process of selling this home. I would highly recommend them. They are both personal and professional at the same time. You would be very glad you did. Today was my closing day and because of Michael and his team I was not nervous or worried about anything. Thank you Michael and your family both on your team and your personal family.

Fantastic experience: Kayla Wilson was amazing!! So helpful

Fantastic experience: I was in market searching for a house and Chris Mulqueen was able to help my wife and I find the perfect home. Chris is resourceful, knowledgeable and works with a level of integrity that is unmatched. Thank you Chris

Fantastic experience: We wanted to take a moment to thank Michael for his great advice and guidance throughout the selling process. Thanks so much for helping us make the right decision to list our home. Sure do appreciate you! Thanks again and if you ever need anything from us we would be glad to help. Take care and best regards, Mark and Karen

Fantastic experience: Great service!! Highly recommend Michael Kaim! Professional and knowledgeable.

Fantastic experience: Just a wonderful customer experience with the Kaim Team on a recent property they sold for me, as selling agent. Sold at a great/fair price and sold very quickly (under contract in 4 days from listing and closed in a month after). Michael was fully engaged in communications/negotiations between buyer/seller and very informative to me in stuff I had no clue of. Created a lot of fairness and transparency. Michael was also super engaged and fully supported me in getting the property market ready and attractive to buyers (made himself available via text/phone always). From updates I needed to design recommendations, extremely appreciative. Missy and Patti were a joy to work with on the back end stuff. They supported me through out the month with everything I needed to do regarding paperwork, point of sale process, liaison with title company and much more. Very much appreciate you all!

Fantastic experience: Chris Mulqueen is a rockstar agent! I have a had a few agents to represent me in real estate and by far Chris is the most knowledgeable in all areas. He is my go to guy in advice for everything from inspection item issues, home repairs and renovations, title company questions, loan estimate questions, to all general real estate advice. He will keep it real with you throughout the whole process! No bs. Whether first time homebuyer and you need someone to walk you through the process, or a seasoned investor needing eyes and experience on the ground for your next purchase, Chris is your guy! Thanks again Chris and I look forward to working with you in the future.

Fantastic experience: I enlisted the help of Chris Mulqueen and the Kaim Team to help our family sell my mother's house after her passing. I had never sold a house before, so I needed a lot of step by step guidance. I asked friends and family about their experiences with realtors and Chris was described in very positive terms. Thinking back, I realized I had met Chris a few times when a friend moving to the area from the West Coast looked for a house. I was impressed by his knowledge and by his kindness in helping my friend through the process. He shares his experience in "bite sized" pieces as it becomes important, so I never felt overwhelmed. Chris patiently answered all of our questions too, even when we asked them the second or third time (There is a lot to think about, and there are a lot of emotions and family dynamics involved). Chris's best qualities include his empathy and concern for the people he works with. He delayed placing the house on the market when he saw we were exhausted and needed a little more time to get the house ready. Even a month after the sale Chris quickly responded to my question about utilities money withholding. I enjoyed working with Mr. Mulqueen and I think you will too. Chris was my realtor, but now I think of him as a friend.

Fantastic experience: We had a magnificent experience with the Kaim team. Holly was an absolute angel and a pleasure to deal with. She was very attentive and listened to all our needs and wants when my fiancée and I were looking for our new home. She found us exactly what we were looking for in our price range and we’re now in our new home. We highly recommend Holly and the Kaim team. They are A-1!!!

Fantastic experience: My wife and I chose to go with Michael because of his experience and reputation in the area. He was my parents realtors for decades and is well known in Lake County and in North East Ohio. We’re glad we went with him. He and his team did a great job. We ended up bidding on 7 houses. The 7th one was the charm. We looked at a lot of houses. And he always supported our decision and gave us great guidance. In the end, we did NOT overpay for the house that we purchased and we are very happy to have worked with Michael and his team. We will be working with them in our future real estate purchases. Highly recommended.

Fantastic experience: He was very hands on and help through the whole process I recommended he to any one who looking to purchase a home

Fantastic experience: Although I was born and raised in NE Ohio, I moved away many years ago. I recently had to sell my mom's house in Willoughby Hills. The property had fallen upon hard times due to mom's declining health. Michael and his team were amazing - they had the right industry contacts to get all the work done, and a ton of expertise when it came time maximize the selling price and close the deal. I highly recommend The Michael Kaim Team!

Fantastic experience: I had a great team Tom Eves,& Mike right there to help with it all

Fantastic experience: Anthony was absolutely amazing. He handled my mom and I with the upmost respect. He listened to what I was looking for and made sure any properties we saw, he made sure it was something within my budget and reasonable repairs.

Negative experience: Realtor and loan officer were amazing and had great communication. The rest of the group had terrible communication with me.

Fantastic experience: Fabulous team to work with. Everything went smoothly.

Fantastic experience: Wonderful experience working with Anthony, such a big help getting through the whole process, thanks again, Dan

Fantastic experience: This is my second time buying with Sandy Sojka and my first time selling with her. To say that she is the most thorough, caring, knowledgeable agent would still not do her justice. My gratitude to her help cannot be properly conveyed but I will say she is the absolute best!!!! Sold my house the first weekend it was listed and she was on top of everything from the beginning and her attention to detail is amazing. She even helped do everything from buying and listing my home while she was out of town. Seriously she is the best!!!

Fantastic experience: I used Tzipporah Sonnenschein of the Kaim Team to purchase our house. Our experience was amazing from start to finish! From the showings through the offering and contract, Tzipporah was there to help, easy to reach, and easy to work with. We would certainly recommend her to anyone looking for a pleasurable homebuying experience

Fantastic experience: Michael and the Kaim team were great from start to finish with the sale of our house. Michael was honest and insightful in not only successfully selling our home but made the whole process smooth from start to finish!

Fantastic experience: Great team. Getting the job done efficiently and effortlessly

Fantastic experience: Great experience! Brad and the Michael Kaim Team were very helpful in guiding us through the homebuying process. As first-time homeowners, we're glad to have worked with Brad!

Fantastic experience: Michael treated us and the sale of our home as if we were family. He truly cared about our experience throughout the process, and he always put our best interests first… even if it meant a sacrifice on his end. Great person.

Fantastic experience: Michael, Patti, and Missy crushed it. From start to finish… couldn’t have handled it better!

Fantastic experience: Brad Klimek My wife and I needed to sell our house as we had just put an offer on our new house as a contingent based on the sale our our home I performed an internet search and Brad was on the top of the list as a proven deliver! This was so true! Brad came out and we listed he had his photographer come out the next day the house listed, we had one showing and I know for sure they made an offer because Brad reached out to them quickly he convinced them to make an offer! We got our asking price the Brad knew our house was worth! Brad is extremely experienced and understands how the process works and how to close the deal I will only use Brad going forward fantastic experience!

Fantastic experience: The Michael Kaim Team is a very Professional group! They are knowledgeable, informative, understanding and well trained! I was impressed with their responsiveness. They do not hide from the phone! That is so important when looking for assistance and helpful answers to your questions! Customer Service begins after the sale but there’s never stopped! I would not hesitate to call on them again!

Fantastic experience: Excellent experience. Staff is very professional. They kept us informed from start to finish. I give them my highest recommendation.

Fantastic experience: He sells my houses FAST..always under 30 days and no issues to deal with..very smooth transactions and his assistant Patti does a wonderful job..highly recommend Michael and his team.. if you want you house SOLD today call him!!

Fantastic experience: The Michael Kaim Team helped us get into our dream home. As two Army veterans we can’t recommend them enough in ANY professional setting.

Negative experience: Michael is very shady and unprofessional. I had my offer accepted with a seller he is representing. He made up excuses about why the paperwork was not being signed while still showing this property . After finding someone offering more than me he contacted my realtor saying the sellers were going with another offer. No explanation or anything.

Fantastic experience: "Mike Kaim has handled 2 real estate transactions for me. Both were handled extremely well. He’s the most responsive real estate broker I have worked with."

Fantastic experience: Holly was great while selling my house in Stow! She was super helpful every step of the selling process! I could not have asked for a better team The Micheal Kaim team. Holly is now helping my sister sell her house in Copley, that’s how much I trust her expertise!

Fantastic experience: Best real estate experience, hands down.

Fantastic experience: I worked with Eric Lakia on Michael Kaim's team and had the best experience as a first time home buyer! When I was ready to start looking I was told by numerous friends and family members that I should choose anyone on the Michael Kaim team. I knew they had a reputation of being one of the best teams in the business, but working with them far exceeded all my expectations. Eric was super down to earth and got to know me and what I was looking for. Within hours of talking to him he had sent me over 50 listings meeting my criteria. He got me in to look at homes as quickly as I wanted - which in this market is very important! I looked at a half dozen but nothing was jumping out at me until I saw a new listing hit the market from the notifications Eric set me up with. Within 24 hours of that house being on the market, Eric got me in to see it and when I saw it I knew we had to put in an offer right away. Eric helped me put in an offer that was competitive but also something I was comfortable with. We were able to get under contract and then Eric made sure he helped me through the whirlwind of the next few weeks before we closed. The whole Kaim team was incredible making sure I knew and had everything I needed. From the closing team, to the moving concierge , to the title company - everyone was very friendly and incredibly helpful. I am now all moved in to my dream home and it was all made possible because of Eric Lakia and the Michael Kaim team!

Fantastic experience: Prompt professional answers made to all questions asked. It took a long time to sell this unusual property but it all turned out well. Thank you to Berkshire Hathaway.

Fantastic experience: Holly and her team were amazing!! Very fast, friendly and professional! The listing and photos were outstanding, and we were able to sell for much higher than I originally expected. Thank you so much!! I will definitely be utilizing Holly for future realtor needs!

Fantastic experience: Kaim team was fantastic to work with. The commitment and relentless work is second to none. My future real estate decisions will be along side the kaim team no doubt, thanks again for all your help.

Fantastic experience: I had the very good fortune of meeting ms debbie hink with the michael kaim team. i had applied for a VA loan and she handled every detail superbly to include negotiating virtually everything from appliances to having the seller pay the closing costs. as i work in the area of construction sales and management, i cannot commend her enough for her diligence, patience and total understanding of the process to close the home thru the VA within 45 days. Kudos to debbie and i highly suggest asking for her to list , sell or negotiate the best deal to buy your first of fifteenth home. A true professional.

Negative experience: Nonstop spam caller to my home.. do not call list exists for a reason..! Shameful

Fantastic experience: The Michael Kaim Team took the potentially daunting experience of selling a home, and made is both seamless - and profitable ! Their guidance was excellent and as a result, my home sold quickly, and for more than I had imagined. I highly recommend Michael Kaim !

Negative experience: Called for information on a property and never received a call back

Negative experience: Hired this team back in 2017. They offered a different approach (an auction) but it was simply a money making scheme for them and yielded absolutely no value. It destroyed equity we had and it’s basically a money making scheme. Trust Is central in business.

Negative experience: This Team is the was the WORST decision I ever made! Do yourself a favor and pick literally any other agent to represent you. I worked with Michael and another agent on his team and neither of them could sell our house in a decent amount of time, although they bragged about being the top team on the east side of Cleveland. It took 9 months to sell the property and we felt in the dark the whole time. Beware of their contracts, the dates you are signing are way above the normal length of time (12 months) and they do not let you out of it. They DO NOT communicate and they DO NOT have your best interest at heart. They deceived us several times and were a double agent on the transaction that fell through and they NEVER collected earnest funds. We are still out this money and our house was off the market for over a month. I've never experienced anything like this and I want to save someone else a headache.

Fantastic experience: Very professional team to work with!

Fantastic experience: Joe Shaffer from The Michael Kaim Team made buying a home a seamless process. He made sure I was getting a house that perfectly met the needs of my family rather than trying to push me in a particular direction, and I appreciated his candor and advice. I had full confidence in Joe throughout the process, and his responsiveness and attention to detail gave me peace of mind. I would wholeheartedly recommend Joe to anyone searching for the right home.

Negative experience: Just received a phone call from Vicki from this company..............she has zero customer service skills and has no business calling people with such a condescending and negative tone! If she represents this company I would urge you to stay clear from a company who would hire someone like this to handle their customers! If I could rate a half star I would! So just to be clear there was no problem with verification of income maybe you need to record your customer service calls for your own peace of mind but when I was trying to tell her my income she hung up on me and I tried calling back and she wouldn't take my call. So for a company that has a 3 out of 5 star rating maybe you need to take these complaints more seriously? Good luck with your business and hopefully you can find people that can handle that tough job that Vicki does because a lot of people have tough jobs and they do fine and treat people well.

Fantastic experience: Eric Lakia with the Michael Kaim Team helped me buy my first home last month. He was excellent to work with! Eric was so patient helpful, honest, and worked very hard to help me! I never felt pressured, neglected, or taken advantage of! I would highly recommend him to everyone.

Negative experience: No good would never use again rude ruined the sale of my house

Negative experience: Very unorganized. I emailed one of their agents on a property we had put an offer in on and not only did they NEVER email me back regarding our offer the lady I emailed called me and left a voicemail stating "I am calling regarding a property you are interested on _________ street." NOT the street or house number I put an offer on. Never replied to my email. Not my first unpleasant experience with them but it will be my last.

Fantastic experience: Michael, We just deposited the net proceeds for our house sold in Mentor. Thanks to you and your team's efforts to sell our house. It was a very efficient, quick and flawless sale of our home. I have your card and I will pass it on to anyone that I hear is selling their home in the area. Thanks again,