MKB, REALTORS

Fantastic experience: If you are in the market and need to find a realtor I couldnt reccomend Bill Kern with MKB more. Bill was an absolute pleasure to work with. He was quick, organized, kind and above all else ready to hit the road and tour! We definitely put him through his paces turning a start to finish home search and close in just over 1 month total! His experience and honesty throughout the process was incredible and you can tell he is genuinely happy to help you find a place to call home. THANK YOU BILL!!!!!

Fantastic experience: We had been trying to sell for a while We are currently under contract thanks to our wonderful realtor Jennifer Pardee. I have been very nervous about moving into our forever home because it's 2 times the size of what we are in now but she has made sure everything is going smoothly..if you need to see your house call Jennifer at MKB realtors

Fantastic experience: Debra Deitrich was (is) the BEST. She went above and beyond to help, assist and guide me through my home sale to every detail. Her suggestions were directly on spot and made my sale extremely beneficial, comfortable and with ease. Do yourself a Favor And Let Debra: * Find Your New Home And *Sell Your Existing Dwelling. You will Enjoy the Experience And Have Fun Too !!! Debra, Thank You So Much!! I Am All Happy 😁

Fantastic experience: I worked with Mitch Jearls. I was a first time home buyer and I could not have asked for a better realtor! He helped guide me with very useful information and was very patient with me. He was also very punctual and responded quickly over the phone. I would recommend him if you are looking for a realtor with a lot of experience in the Roanoke area.

Fantastic experience: I cannot say enough great things about my experience working with Christine Sands. From start to finish, she truly went above and beyond to make sure I understood every step of the process. No matter how many questions I had, she took the time to explain everything clearly and made sure I felt confident in every decision. What really stood out was her dedication—she was always available, even after hours, and ready to help at the drop of a dime. That level of commitment is rare and made such a difference throughout the entire experience. Christine carried herself with the utmost professionalism, yet at the same time, it felt like I was talking to a friend who genuinely cared about me and my family. One moment that meant a lot to me was when I was having a really tough day, and she went out of her way to bring me coffee. That simple gesture showed just how thoughtful and compassionate she is. She made what could have been a stressful process feel easy and smooth. I would highly recommend Christine to anyone looking to buy or sell a home. I truly cannot praise her highly enough—she’s the kind of Realtor you want by your side every step of the way.

Negative experience: The realtor we were buying the house from, countered our offer and then he countered back. We accepted his offer, signed the contract and then he countered His counter!!!! The rate was higher than the listing price!!! I was getting ready to send 1k earnest money when we got the news. Every Realtor I've spoke with has never heard of a Realtor countering his own counter. He did not want an inspection done! But the VA will not give a loan without it. Our hearts were set on this house it's right next to our children. Ivan Bowman has a lot to learn about real-estate Countering his own counter after we signed the contract! He gives your company a bad name. Update: The people that bought it last yr had several plumbing trucks there and now U-hauls. We dodged a bullet!

Negative experience: awful, stay away from this broker. Inexperienced agents and we were charged for simple interior photography and a drone shot after signing a release due to the inexperience of our agent. we have never been charged by any brokerage in the 40 years we have been conducting business. agent didn’t put a lockbox on the property door. Overall 0/10 experience from MKB.

Fantastic experience: We worked with Mitch Jearls and his home team. Mitch, Corey, and the rest of their team were wonderful. We recently relocated to Roanoke area from another state. There were many differences in purchasing a home in Virginia compared to some other states we’ve lived. Mitch was patient and helpful in answering our many questions. They were always there for whatever we needed and helped refer us to other local businesses.

Negative experience: Allison O'brian sold my 80 year old mothers home. I called Allison and informed her that my Mother has Dementia and thought she only had 3 weeks to move! She also has no clue what all is in the contract. I wanted a phone call to discuss what was going on. Allison refused! She also sounded very inexperienced. How horrible to take advantage of the elderly to make $.

Fantastic experience: You need to RUN to work with Casey Anderson. I saw his advertisements on facebook and didn't know the company MKB. But having recently bought with my husband, it was a very stressful experience and often times we felt lost and stressed. This time we are buying my parents a house to relocate to VA. Although my parents don't speak english and are in a different state, Casey was so wonderful, understanding, accommodating and culturally insightful. We never felt pressured but not knowing anything about lenders etc, he walked us through the process, and gave us suggestions and explanations of every step of the process along the way.

Negative experience: We referred an important client to them and they did a horrible a job representing them . A total nightmare and they were fully aware of who we were dealing with with/ So disappointing. As a Realtor referring them a customer I'm very upset that they took such poor care of my referral. I hope other agents beware. Don't deal with this agency!

Fantastic experience: As we decided to put our home on the market in September of this year. We called Julie Arthur of MKB, as I had seen a her sign in a yard of another home in Salem for sale. ( that home sold very fast) From the moment I spoke with Julie on the phone, to the day she met with my husband and I. Julie was nothing but professional, knowledgeable and the kindness person you ever wanted to meet.As she went over the details of listing a home and giving us great pointers for the listing. When we finally decided to list the home she made arrangements for a professional photographer to come and take pictures ( TOTALLY AMAZING) we listed our house and within 12 hrs we had a full price, cash offer with settlement within 30 days! Everything went totally smooth from home inspection to the day of settlement! If you are looking for an agent, Julie Arthur is the one that will be by your side. Julie cares about her clients and she gets the job done with an amazing smile on her face! We couldn’t have done without you, Julie! Thank you, David & Kim Bunting 💗

Negative experience: unprofessional. I will not go into details on my personal experience.

Negative experience: We are living me and my two young sons for almost 5 years ,,, is was so very awful, I had to call many times to tell them , stop by the apartment to fixed something else and they take it much longer , to respond your , the building 709 Drew Ave Ne Is too old , now I haven’t been in problem for almost , one year , we went to the office , we calls many’s times, the staffs tells us, we send somebody’s to fixing, but is the same thing lying,, the problem is one Bedroom the staff of MKB have to sender to our apartment to fixed the Carpet Room,, is no reason ghz we still paying the $700.00 each month

Fantastic experience: Worked with Alison O'Brien as our Buyer's agent. Did an excellent job for us. Knowledgeable, easy to work with, kept us informed during the buying process, answered our many questions. With our preparation and Alison handling the bidding process, we went under contract on the first (and only) home we bid on. Also worth noting: When I was in MKB's lobby and the front desk employee had stepped out to handle some work, another employee who entered the lobby or saw me from their office would offer and did help me. MKB employees are obviously trained not to ignore a client in the lobby, instead offer to help. A 5-Star experience with Alison O'Brien and MKB employees in general.

Negative experience: The worst group of realtors in Virginia. If you want the experience of a three ring circus, then these are the people you should use! I would never recommend MKB to anyone!

Fantastic experience: Dana Berenbaum and her sidekick Kim Booth just sold my home in Salem VA. It was a totally painless process. Dana and Kim held my hand every step of the way and helped me navigate the sea of offers and services we needed to make this happen. I always felt informed and respected throughout the entire process. They know the Salem market and the buyers in this area. Their expertise was invaluable. And they were/are completely trustworthy. I am eternally thankful that they took me under their wing and treated me like family. You won’t regret seeking Dana and Kim when you sell your house.

Fantastic experience: Amanda Ostrander of MKB Realtors is a realtor who goes above and beyond! I am a first time home buyer, and she was there to assist every step of the way, from looking at houses to making an offer to closing. When she was out of town, she made sure that I would have assistance on the ground from one of her associates, and was always available by phone and email. Overall, I could not be happier with my new home and the valuable services Amanda and MKB Realtors provided!

Fantastic experience: Excellent agency. Mr. Henry Scholz is an excellent agent and a good man. I will do more business with MKB.

Fantastic experience: Brandon W was simply THE BEST realtor I’ve ever had. He made the process super simple, and followed my whim when I wanted to be let in about 50 different houses. He was exceedingly responsive, always available and represented MKB Realtors very well. We did almost everything electronically and he drew up papers and fixed errors promptly and without complaint. He’s very knowledgeable, personable, and honest. I felt at ease with him. He’s not afraid to tell you the truth about the house you’re viewing! Well done; should I need real estate help again, he will be my go-to.

Fantastic experience: Wonderful locally owned and operated firm.

Fantastic experience: Very friendly staff at the business office near Oak Grove ...

Fantastic experience: Josh did a wonderful job assisting us buy our first home. He was friendly and helpful and was always available to answer questions, took us on multiple tours, always kept us in the loop in communication between lender and seller, and was always sure to explain the difficult ins and outs of home buying. I cannot recommend enough!

Positive experience: 5 star Service. 4 star selection.

Negative experience: I wanted to give 0 star if I could. The agent Jessica farmer we used was awful. Didn’t represent us at all. So many misinformation and lead to many problems. She is not knowledgeable at all . My bank confirmed her lack of knowledge in real estate and can’t believe she is in the business. Snippy attitude at times. She doesn’t care about her clients expect her commission fees. We gave this agency a second chance, they failed us miserably. We used this agency twice, we should have followed our instincts on the second time. Will NEVER use again. Push you for higher price than the property actually worths

Fantastic experience: What a great experience, Pat Joiner at MKB could not have been more helpful. I am 600 plus miles from the property I bought and everything was handled remotely beginning to end. Pat made it quick and easy, all deadlines were met seamlessly. You can bet that the next time I buy property MKB and Pat Joiner will be my first choice.

Fantastic experience: If you're looking for a realtor that grew up in the Valley and offers great thorough service - then Rick Payne is the realtor to call.

Fantastic experience: Rick Payne loves his clients and works tirelessly to help them find their dream home! Give him a call!

Negative experience: 1 year contract with 9% commission. The land just sat there with a plot image. Glad to be free.

Fantastic experience: April is great to work with definitely a company to work with with locating a home

Fantastic experience: Great Company to work with! Really nice people across the board and a lot of fantastic realtors.

Negative experience: Very unresponsive to tenants. Called and emailed weeks ago to fix appliance and not even a courtesy call back. Don't rent from them!

Positive experience: I was looking for something specific that wasn't on their site

Fantastic experience: Responds quickly to all questions, has expert knowledge of the housing/land market. If your looking for a Realtor, call Tony Seifred.

Positive experience: The usual way a human is treated when your not a part of that top 1%. Poor service

Fantastic experience: Really helpful realtors.

Negative experience: We did not feel that Tim Thompson met our needs or advocated for us during a purchase and sale several years ago. Based on information from a phone call I made to the other involved realtor, we believe that Tim was dishonest about communication that he said the two of them had. The problem potentially cost us a significant amount of money that we did not have to lose. I discussed the problem with the managing broker at length. He vaguely conceded to the problem and said that he would handle it with Tim, but the situation caused major problems for us that we did not feel were adequately addressed. I would not wish the experience we had with MKB on my worst enemy.

Fantastic experience: Working with Bob Chandler/Realtor and he could not be more knowledgeable and helpful. MKB is so fortunate to have someone of his character. Would highly recommend him to clients!

Fantastic experience: Has good information, easy to navigate and good pictures

Fantastic experience: Sonja is great selling your home

Fantastic experience: Professional Realtors... highly recommend.