Cardinalli Realty & Management Inc

Negative experience: Most unprofessional realty place I’ve ever dealt with. Showed up to my in person meeting and the Broker told me my appointment is canceled last minute no call or nothing wasted my time. These people don’t present their property correctly rush you to sign the lease without knowing what’s going on are clueless about what’s going to be repaired when you ask basic concerning questions they get upset? stay away from these people they HATE to work very LAZY.

Negative experience: You will pay $45 for to apply for a home and they will never respond back to you about it. Like it never happened. The bare minimum is non existent

Negative experience: Horrible company. Greedy property management company. Doesn’t care about the tenants at all.

Fantastic experience: I originally gave a one star due to the receptionist attitude, however, when I moved their inspection was very generous. You see I have two dogs….

Negative experience: Worst property management company I have dealt with no clear or consistent information regarding what units are available or not available. I will never be doing business with this company

Fantastic experience: I cannot even begin to explain how amazing everyone is at Cardinalli! This is my first apartment I've ever rented. And it was scary because I wasn't sure if I was going to be able to do it in Monterey with the high prices and limited availability. Heather is an ANGEL She answered my phone calls at all hours multiple times for at least two weeks. Best part about Cardinalli is if you get denied for one location you can submit your application to another location free of charge. She worked with me closely to make sure I submitted everything I needed for the broker to review. I'm happy to say l am a first time Apartment owner and I could not be happier. I'm going to suggest Cardinalli to everyone I know thank you Robert, Heather, Cindy and everyone!!! God bless you all!

Negative experience: I had a lovely property manager and unfortunately they had to transfer me to this HORRIBLE property management company. Ever since I have had 2 rent increases in less than a year and when asking if I could see the signed lease notice from the owner of the property was told "we have a contract with the owner and his signature is on file." Hiding things much? What do you think? When giving me notice of the rent increase ($400 in less than a year by the way), they sent someone to leave an envelope on my door with no warning, slinking around and not even announcing the visit - scaring my family to bits. If there is any issue, I have to fill out a form from online and email it to them. Maybe they respond, maybe they don't. Then if they do, I get a text or email to call the workmen myself and arrange a call. When I asked for them to check the roof that leaked in the storms and ruined my furniture and curtains, it took me 2 months to get someone there, and then out of the blue I am sent a bill for $255 to pay for "an un-necessary visit." No one called me to discuss this or even sent an email prior to the bill. I learned the hard way to pay for everything to be fixed myself. I had my helper come and check the roof and he found the soft area immediately and found the reason for the leaking. He also had to clean off the roof and gutters. It seems that all the debris on the roof that contributes to its deterioration does not concern their "roofing specialist." I have to pay rent via their portal and they charge me extra for this even though it is an ACH draft. I doubt the owner knows any of this. I feel sorry for the owner of my house, an old man that was easy to work with when I was with my prior property manager. I have found Cardinalli Realty & Property Management Company to be unreachable, disconnected, disinterested, detached, out of touch, and greedy. I will be working with my lawyer to be sure the owner of this expensive rental knows what they are up to - and if I find they are cheating the owner, I will update this review so stay tuned. If they kick me out because I am telling the truth (and note that I always pay my rent on time since 2013), I will also update this review. I wish I could give a zero for the disappointment this company is.

Fantastic experience: Steve is Great!!!!

Fantastic experience: Great management company!

Positive experience: Definitely had to clean up a lot since moving in. A lot of appliances were rusted and needed to be fixed or replaced, such as Shower,Sink,Thermostat,air vent, and front door. However, the staff is very kind and friendly, environment is quiet and close to convient stores and once everything was taken care of its a very cozy place.

Fantastic experience: I haven't had an issue renting with Cardinalli. I was unfamiliar with the application process but completed requests as promptly as possible. All done online as I lived out of town. There have been two issues in the building which are understandable given the age of it. All issues resolved quickly. I'm not sure what expectations renters have since I came from owning a place but I have no complaints.I'm a tenant so I expect some back and forth as well as possible minor inconveniences. A short wait is better than having to fix or pay for repairs myself. Plus Cardinalli is ten times better than my HOA was!

Negative experience: DO NOT RECOMMEND!!! Neli the owner is extremely rude and unprofessional, this place will try and charge you for things that ARENT your fault. Be extremely careful with this property management place. Aside from being rude for the lack of completing maintenance request , the roof fell exactly where my toddler was playing & someone was able to break into my home because they never fixed my windows. Id give them no stars if it were possible.

Fantastic experience: Professional Property Management from all areas of staffing

Negative experience: STAY AWAY! NOT WORTH YOUR TIME, TRUST ME. One of the most unprofessional encounters I have ever had with a property managing company. They were very prompt in collecting the application fee. However, the same promptness was never shown when answering phone calls or emails. I got nothing but automated email responses and voicemail boxes that were full. When I requested for a refund, the owner (not the agent or anyone else in the staff..but the owner itself) took their time crafting an email where he turned the story around and blamed me for dropping the ball on sharing the info needed. Please look elsewhere for anyone looking to rent around the Monterey area. Edit to the reply from the owner: I was the one who made all the calls. They never called me. 90% of the time, it went to a voicemail inbox that was full. I never got responses to my emails. It was just automated replies. I never got a chance to talk to the listing agent or get a viewing. The only time the listing agent called back was after I told them I will be seeking a credit card refund.

Negative experience: These companies are about taking your money and giving you false hope. We applied for 3 different properties and waited well over two months to find out the property owner picked someone else. Communication from Heather is worthless, no communication. So unless you have a year to find a place do not bother.

Fantastic experience: Love them truly. They work every issue out with you they are dedicated. Love yall

Fantastic experience: I’m leasing a property from Cardinalle for over a year so far, and received the most professional management ever. The office is highly responsive and understanding, all employees who I get to communicate are extremely knowledgeable and professional. Maintenance requests are managed on timely basis and with great quality as well. For years of leasing property in Monterey Area this is the first time when everything is prefect. They maintain the properties very well, and make sure the tenants are happy and satisfied with the service provided. Thank you, Cardinalle team for being amazing and caring for your customers every day!

Fantastic experience: When I first looked into Cardinalli in 2019, I had seen reviews of people receiving little to none of their deposits back with the management company being a bunch of crooks... But I'm writing this review as a tenant to say that this is not the case. I lived in my unit for 2 years, I treated the property with respect, and minus an expected $200 cleaning cost, I received my full deposit back. Cardinalli Realty was a responsive and professional property manager. At times we had miss communications with issues of emails not sending, which were quickly resolved with a phone call and confirmations of sending and receipts.

Negative experience: Literally just called and when I asked info on this property the woman who answered stated she had no info on this. I explained I have seen this sign up for a week now the operator stated she did not show anything for this property. It literally took me to ask if that means the property has already been rented. The woman stated yes and did not sound sure at all and stated “sometimes they still keep the signs up”. How does that work if they have already rented it? Noticing that they also reply back argumentatively on other reviews does not seem professional either. When your work is high quality and when you are professional, there is no need to do that. I probably should have known. So now I still I’m left to wonder if this property is indeed still up for rent or not. Definitely not helpful and unprofessional it almost feels as if they’re saving it for someone they may know.

Negative experience: Takes too long for them to return calls. Some employees are rude. By the way no online payments allowed.

Fantastic experience: When its only wifey hubby ti m e

Fantastic experience: Steve and his staff really set the bar high in service! Everyone is so friendly and will answer any and all of my questions.

Fantastic experience: Great property management company. Friendly staff and good communication. Really cares about their tenants and makes sure they have a safe and comfortable living environment. -Amanda

Fantastic experience: I had a great experience with Cardinalli property management. The gentleman that did my move in executed the inspection wonderfully and I know once we moved in we were in great hands. I look forward to continuing my business with this management.

Fantastic experience: I needed help finding an apartment for my kid who is a full time student. After calling several rental management offices this was by far the most helpful and friendly one. I interacted with 3 different people there and they all were very nice. Customer service is clearly a priority with them and they found her a great apartment. And they allowed me to be her cosigner since she doesn't have a job due to school. Other agencies wanted nothing to do with that. I am super grateful!

Fantastic experience: I needed to find a place that was within my budget and within walking distance to work. I called a few property managers and found Cardinalli Property Management to be one of the easier ones to work with. Since I'm not from the area I needed a little extra hand holding to find the right place and they gave me the extra attention I needed. Been here a few months now and am very happy with the place they have provided. Move in was smooth and I've had a couple maintenance issues that were dealt with very quickly.

Negative experience: RUN AWAY AS FAST AS YOU CAN!!!

Fantastic experience: Steve, Nellie and the entire Cardinalli Realty team have been a phenomenal partner for us over the last 10 yrs. From the moment Steve helped us put an offer on our property in Seaside, CA through the 10 yrs managing the property on our behalf and right up to yesterday when we finally closed on the Sale of the home, Cardinalli has been our ally and has ensured that our investment was secure. I highly recommend this team not just for helping navigate the home buying/selling process, but they are a first-class property manager who always has the homeowner/investor's interest in mind. You can rest assured that your property is in good hands. Even better was how we never had to worry that the property would be vacant. They always filled any vacancy with very little down-time, and always with responsible tenants and very very good rents. Very prompt payment as well. One last note, I believe that Steve and team have some of the very best relationships in the area w/contractors. I was NEVER able to get a better repair or service deal than Steve, ever, and I'm a professional salesman. This team is tops, and you should not doubt to trust in them as your local eyes & ears on your property and the market. They helped us get into a great deal, and sell it at the right time (for us). We'll gladly work with them again.

Negative experience: If you have the option (and I understand in these times it is really hard for options) please do not go through this property management. C&C property management is great and so is Columbus Property Management. Paramount properties is not bad either. Please just please don't go through Cardinalli Realty& Property Management.

Negative experience: They’re the absolute worst property management company I’ve ever experienced. If you have any...ANY opportunity to go with another property management or rental property, please save yourself the grief and go with the latter. You will thank me later.

Negative experience: Awful and discrimination to the fullest extent and the unit had bed bugs they mentioned that I brought it to the unit and so money hungry it's ridiculous and they've kept my security deposit. completely unprofessional

Negative experience: 1. nobody takes care of garbage. nobody is responsible for taking it out to the curb or cleaning things up when they get spilled. in the contract it doesn't indicate that tenants should be doing it either. 2. they can start a repair in the public area and will not finish it for 4 months. 3. nobody is responsible for fixing the washing machine. it doesn't even have warm/hot options and can stay broken for over 3 weeks. 4. they return a part of the security deposit AND offer explanations for how they spent the rest, but the spending do not make any sense. $80 for changing 3 light bulbs? They may help you if you are just moving into town and for the first few months-year, it's an okay option, but they will not hesitate to increase the price for the following year as much as legally possible.

Fantastic experience: Cardinalli Realty & Management Staff are professional and personable. Phone staff and maintenance personal conveyed very happy, encouraging yet humble spirit about them. Very pleasant to interact with!

Fantastic experience: My friend recommended me to Cardinalli Realty & Management Inc as I was looking for an apartment close to college. The office workers were so kind and they helped me to find an apartment. I was glad they gave me an opportunity as I am a college student. I have been living in these apartment for almost 2 years and when I have a question I'll call the office and they will answer my question. Maintenance work has been excellent and the environment in the apartment complex is outstanding. They show respect towards me and I love that. Steve is a great person and he's willing to help others. Thank you for giving me a home.

Fantastic experience: First an foremost, I am satisfied with the type of work Cardinalli Realty and Property Management has done to fulfill any maintenance requests. In a timely manner they have fixed every maintenance request within 3 days. Jimmy has done an excellent job. I have been renting in one of Cardinalli apartment complexes for over 5 years and they have been doing an outstanding job. Steve has been a great help to me and if I have any issues he's willing to work with me. I love the fact that our property is always clean and gardening guys do a very great job cleaning apartment complexes weekly. I have never had any issue with Cardinalli Property Management. His office workers are so kind and helpful as well. Cardinalli Property Management is here to help out each resident and they will always provide an excellent customer service.

Negative experience: Ok so I know for sures Cardinalli writes their own reviews. I use to live in Natividad, Chris Diaz and Adrian Chavez use to do the maintenance work, these are the same guys writing reviews about this horrible property management property. People Beware!!!!!!! This is the most horrible property management place to rent from. They not only take advantage of the people that rent from them but also the people they are managing properties for. “Billing for repairs” which are unnecessary and having his property manager “sal” write all those fake invoices. Nellie and Steve you guys are thieves And belong in jail!!!!!! People please believe what I say as I am someone that went through all this!!!! Do your research there is better property management companies to rent from and to trust your properties with!!!!!

Fantastic experience: They really work with you, very nice staff

Fantastic experience: I just move to my new apartment in Salinas and was very happy with the service I received. Thank you.

Positive experience: They treat you nice from the start.

Negative experience: Extremely unprofessional extremely unorganized save a headache go somewhere else they will not call you back they are all on the wrong page they don't care about people they are rude and provide false hopes DO NOT APPLY HERE YOU WILL SUFFER

Negative experience: Don't waste your money and time with them!!

Negative experience: So very disappointed with the customer relations this company shows for long term tenants. Extremely dissatisfied and was treated with no understanding or kindness.

Positive experience: Buen trato rápido y eficiente.

Fantastic experience: I have been a client for over 10 years and always had the best service from these folks, highly recommended.

Fantastic experience: Kathryn has been very helpful and very friendly

Negative experience: Asked how many square feet and was told "I dont know", you can go to our website. It's not listed there. Asked how much the deposit was and was told, 1 1/2 to 2 times the rent. Well, which is it?? Must be nice to have a business where you can sell your goods even thought you can not answer a single question. I'd think twice before using these people.

Negative experience: They are the worse. Everybody is so rude and horrible.

Negative experience: Save your self the head ache. Go somewhere els.

Fantastic experience: It's been very good and helpful. They made it very easy into the property management. Thank you!

Negative experience: if there was anything lower than 1 star, I would have given to them. we moved out 7 months ago and our deposit finally was sent 2 months ago, but the remaining portion of the rent (with advanced 1 month notice) that we were supposed to receive was never credited. we were also charged for the cleaning, despite we were told that if we do it ourselves we wont be charged. I am glad that I took pictures while we moved out with deep cleaned sinks and faucets and bathroom and all room corners. The employees and office never helped, despite my 25+ times calling and twice walking into their office and asking for my money. So, I dont really know how the people gave them 5 stars! You must be kidding.. :(

Negative experience: I rented for 1 year. I was assured that they would fix things when I checked in. THey never did. My place also had fleas in the carpet. I do not own any animals. Upon checkout I left the place beter by actually cleaning it. The checkout date I showed up and there was a cigarette but in the toilet. I quit smoking months ago. At checkout the guy kept pointing things out. I am glad I took pictures time dated sent out while I moved in. I did not receive my security deposit nor have I heard from them since. I did hear that my place was under new management in their defense. I was advised to press charges but I don't want the hassel. My neighbor had complaints as well. Although the previous tenants wouldn't let cardinalli into their place when they posted will be entering notices frequently. I hope new management is better. THey may have changed and were in the process of selling beforehand.

Fantastic experience: Peace of mind. This is what a property owner has when Cardinalli manages his/her rental. If something needs to be repaired, they take care of it (with approval of course). We live out of town and frequently travel. We always been greatly satisfied with Cardinalli care.

Fantastic experience: They really went out of their way to go above and beyond our expectations. So far the place is better than we even expected, the location is great for work and the price is exactly what we were looking for.

Negative experience: They must be writing their own reviews. They change employees like you change socks. They are clueless because they are too new to know what's going on or as someone else said retarded. Don't buy that nonsense they answer maintenance calls quick. My entire complex has issues with them because they won't fix a thing. They also are afraid to talk to tenants when something is wrong. They just put a notice on everyone's doors and leave you to figure out what the hell is going on. There is nothing professional about them.