Broadpoint Properties - Property Management & Sales

Experiencia fantástica: Every time we have needed assistance from our property managers they have always responded lighting fast. We appreciate the thoughtfulness and diligence whenever we have to call. We are grateful residents! :)

Experiencia fantástica: We have been Living under Broadpoint Properties for 4yrs now, any problems we have had over the years has gotten resolved quickly. We love the community and how peaceful it is.

Experiencia fantástica: The move-in process was painless and we were greeted in our new home with charming housewarming gifts. Maintenance requests are quickly sorted out and the staff is very respectful in the home. Communication with our property manager Rachel is always fast and pleasant.

Experiencia fantástica: Hi management is really good communication and understanding people thank you for everything

Experiencia fantástica: Broadpoint properties has been great! They are always very helpful, respond quickly & anytime I have needed anything it is handled quickly. I appreciate how communicative they are. Highly recommend!

Experiencia fantástica: Very organized and responsive team! The communication is great! All the paperwork for the rental was done fast and efficiently without any inconveniences. After looking for rentals for 3 months, and applying to many places, we found Broadpoint properties was the most serious and didn’t waste our time.

Experiencia fantástica: Broadpoint has been amazing. We've been with them for a few years now and have always had very good service when needed. Very responsive and always kind.

Experiencia fantástica: I can’t say enough about broadpoint management. They are very attentive whenever I have needed help. Quick to answer any questions or maintenance issues. I would definitely recommend!

Experiencia fantástica: Beyond grateful to be in the care of Broadpoint. I’ve been a tenant in one of their beautiful properties for almost two years now, and they have continued to exceed expectations the entire time. Every need I’ve had has been handled with professionalism, efficiency, and genuine ease. Their app makes managing requests seamless, and it’s been such a pleasure working with their team consistently over time. Rachel, Melissa, Cesar, and all of their contracted vendors for always being responsive and supportive whenever anything comes up. What stands out most is the consistency! After nearly two years, the level of service hasn’t dipped at all. If anything, it’s reinforced how well-run everything is behind the scenes. I truly feel the value of what I pay is reflected in the care, attention, and peace of mind I receive here. I love my home and feel confident knowing I’m well taken care of. Looking forward to many more years here raising my kids and making memories in our home.

Experiencia fantástica: I’ve had a great experience with Broadpoint Properties! They are super helpful, always get back to me right away, and really make things easy. They’re a solid team that actually cares about their clients. Highly recommend them if you want people who are reliable and easy to work with :)

Experiencia fantástica: Love broad point company, very nice people to deal with and very knowledgeable about their business.

Experiencia fantástica: Broadpoint Properties are caring people thay care about their tenants. They meet our needs fast. The staff calls you and texs if needed, they post when they will be closed or any other information we might need to know. Thank you Betty Chairez

Experiencia fantástica: We are with Broadpoint properties for our new home and couldn’t be happier. The entire experience has been so wonderful, the staff and property management, Rachel, Karen and Seb have been amazing from start to finish! Thank you Broadpoint!

Experiencia fantástica: Broadpoint has been an absolute breeze to work with. They have made everything from move in to property concerns, so so easy! They answer questions, keep proper records, and ensure that you are always on the same page. Their communication has been amazing and has put my household at ease. 5 stars! We love it.

Experiencia fantástica: I have loved working with broadpoint properties. They were so responsive and helpful when we were first looking at the house. But even through living here for six months, they are so quick to respond to questions. They are extremely professional and ensure that they keep meticulous records. We so have appreciated the way that they run things.

Experiencia fantástica: We have recently had our property management switched to Broadpoint Properties. Even before they officially took over Management they were on the property to talk to us and give us information. The staff that I have talked to in the office are all cordial and professionaly efficient. Maintenance issues were handled quickly! Maintenance crew is also friendly and efficient. Love Broadpoint Properties!

Experiencia fantástica: Excellent service

Experiencia fantástica: Super helpful property management company, they are making my upcoming move so much easier. The concierge service, they provide has been a lifesaver! Highly recommend nothing but positive experiences so far.

Experiencia fantástica: We have had a great experience with Broadpoint properties. The staff is always reachable and very professional. They have very good client service and the maintenance department is on top of our customer's needs, as well as the accounting department. We are glad we can count on them!! We have had to do several upgrades at our house, and they have coordinated it very well with the customers and the providers to offer a great and easy experience to them and to us. Thank you Broadpoint properties!

Experiencia fantástica: 6 year customer of Broadpoint here. Look no further. Super satisfied! Responsive staff that cares about owners AND tenants.

Experiencia fantástica: We have been renting for about 6 months and love working with the broad point team! Everyone is friendly and professional and responds in a timely manner. We had a few maintenance requests and they are always taken care of immediately

Experiencia fantástica: We've been with Broadpoint Properties for over two years now and feel that they are doing excellent work! They found wonderful tenants for our property, they are always highly responsive when we reach out, and they consistently handle out-of-the-ordinary situations competently. What more could you want?

Experiencia fantástica: Affordable, manager always friendly. If any concern property, they respond fast and accurate

Experiencia fantástica: They do great mgmt work. I have been using them for multiple years. If I purchase any new properties i would have them manage as well.

Experiencia fantástica: So far so good Need my drive way paved bad

Experiencia fantástica: I’ve had a great experience with Broadpoint. They are super quick to respond whenever I have a question or issue and always get things resolved fast. They are reliable, attentive, and easy to work with, and I really appreciate how smooth and stress free they make everything!

Experiencia fantástica: We’ve been with Broadpoint Properties for over three years, and our experience has been consistently positive. Communication is reliable, and they respond quickly to maintenance requests and any questions we have. Overall, it’s been a smooth and professional experience.

Experiencia fantástica: I enjoy every interaction with Broadpoint Properties. Knowledgeable, kind, respectful individuals. Look forward to many more years of business with them

Experiencia fantástica: Always respond immediately and very helpful with all of our inquiries

Experiencia fantástica: Very responsive and easy property management company to work with!

Experiencia fantástica: The team over at Broadpoint Properties are fantastic to work with. They truly care about their tenants and work diligently to ensure they are well taken care of. They are great communicators and have been a real joy to work with over the years. We are grateful for the long-standing relationship we have with them and look forward to many years to come. We highly recommend them to anyone looking for a reliable and professional property management company!

Experiencia fantástica: I have interacted with nothing but wonderful people so far at Broadpoint. Very helpful with the application/move-in process and sent someone out same-day to fix a minor maintenance issue. Maintenance guy is amazing as well. I’d recommend them to anyone!

Experiencia fantástica: Rachel was very kind and informative. Thank you for your business and forward with a lot more trust.

Experiencia fantástica: In all of my renting experiences, Broadpoint Properties was the easiest process ever. Rachel was amazing! I was relocating from Escondido to Valley Center. I met Rachel for a tour, applied, received communication within 24 hours and had all documents completed within 3 days. The payment software, communication, and support was stellar. I highly recommend anyone to consider Broadpoint properties.

Experiencia fantástica: Great experience 100% recommended. I have recently perches my house and Eder Contreras was with me every single step of the way. Cant find the words to describe how welcomed and cared the experience was, Eder is definitely your to go to, he will make this journey a lot more easy and enjoyable. You can defiantly count on him to be with you on every step of the way .

Experiencia fantástica: We recently worked with Broadpoint Properties, Eder Contreras is an exceptional Realtor. Extremely professional! He was incredibly patient, trustworthy, and knowledgeable throughout the entire process. He promptly answered all my questions and made us feel like family. His expertise and kindness made a significant difference. I highly recommend Eder to anyone looking for a top-notch realtor who truly cares about their clients.

Experiencia fantástica: Rachel Tourtillotte the residential service manager was one of the most helpful and personable people I have encountered throughout all of my years of renting. Every time I had a question big or small, Rachel was always there to answer it immediately. The process of moving can be very stressful but having Rachel help the process moving into a property that Broadpoint manages, was one of the easiest processes I have experienced. Thank you Rachel for being so personable and compassionate, you are awesome!

Experiencia fantástica: I have known the agents and owners at Broadpoint properties for years! Just recently I have had the opportunity to work with Eder Contreras on a transaction right here in Escondido. What a pleasure this transaction has been for me. Smooth as glass! Thank you for stepping in and being so helpful and kind. Looking forward to our closing!

Experiencia fantástica: I can't say enough good things about Melissa and the team at Broadpoint Properties. I moved out of state where my property is located and after researching multiple management companies I decided to give Melissa and her team a try and I could've be happier with my decision. Letting someone take over the responsibility of taking care of the biggest investment I've ever made was a bit overwhelming at first. Melissa has put all those worries to rest and at this point I make sure the mortgage is paid and she takes care of the rest. If I ever have questions I can call Melissa and she will either answer or get back to me very promptly. If you're looking for a professional team to manage your property don't think twice and give them a call. I plan to there services for a very long time to come.

Experiencia fantástica: What a great company! Wonderful agents and property management department! Very friendly group of people and extremely helpful with all things real estate!

Experiencia fantástica: Rachel and Melissa have always super responsive and helpful. It’s been a pleasure working with them.

Experiencia fantástica: Everyone is great, no problems with my rentals

Experiencia fantástica: What's really impressive here is the maintenance team. They're very quick at responding and checking up on things after repairs are done. We had an A/C issue and their vendor, Sterling Mecahnical, was friendly, honest, and professional. Very grateful!

Experiencia fantástica: Amazing property management and home services. If you are looking for someone to help with property management for your rental property, this is the place! They are also great for buying and selling homes as they have expert teams of realtors. I absolutely recommend their services!

Experiencia fantástica: We have a cleaning business and we are thankful to be able to clean broadpoints business offices! They have been really happy with our work and appreciate them having us to clean the offices.

Experiencia fantástica: Love working with the staff at Broadpoint Properties , always professional and willing to go the extra mile.

Experiencia fantástica: Melissa and Javier were the best for what I need, they were very supportive in every step on the way, their crew also help me and my family to get our new home in Escondido CA which is amazing!!!

Experiencia fantástica: Rachel is the best! She’s very knowledgeable and kind!

Experiencia fantástica: extremely knowledgeable! Jeri has helped me greatly!

Experiencia fantástica: Jerry from Escondido was most helpful and polite answered my questions, very profetional, great company

Experiencia fantástica: The best in all of San Diego County.

Experiencia fantástica: Great Service, always enjoy working with the BP staff.

Experiencia fantástica: Awesome company.

Experiencia fantástica: Great company and the employees are great!

Experiencia negativa: Unprofessional. The lady that is responsible for showings has an attitude problem. She told me, “I told u when I’m available! If you can t make it at that time you need to figure it out. It’s like going to the doctor, you go when they have an appt.” Excuse me I don’t know who you think you are. Secondly whether you believe it or not, you are a customer based business. Third, don’t ever compare your industry to a person going to the doctor. Here is a word of advice, if you don’t like your job, QUIT! It’s that simple… Don’t put your personal frustrations off on well qualified clients. Lose the attitude and start showing respect.

Experiencia fantástica: I recently had the pleasure to work with Broadpoint Properties, specifically with Eder Contreras he helped us purchase our first home. Working with Eder was amazing, he guided us through all the steps making it very clear and easy for us, from day one he was very honest and trustful, sure enough he went beyond our expectations. Eder was there 24/7 to answer any doubts and help in all ways. We are very happy, can't say enough good things about my experience, so thank you again for everything Eder! Definitely recommending Eder & his team.

Experiencia fantástica: Great to work with this group and Rachel Tourtillotte, in particular, is such a pleasure to work with.

Experiencia fantástica: I've been with this management company a couple months now. They were very quick to send someone to fix a problem we had. Great communication and overall zero problems. I'm very happy so far!

Experiencia fantástica: Broadpoint has completely fulfilled my expectations as our property's manager, and Melissa and the staff are very knowledgeable and timely.

Experiencia negativa: DO NOT GO WITH THIS PROPERTY MANAGEMENT COMPANY!!! Beware Beware!!! From the start of the showing the agent showing you the listing will have no clue of any knowledge on the property. They have you reach out to the property manager which is RACHEL and I reached out multiple times a day and no phone calls back or answers. Then when submitting an application their site was not allowing us to submit the application and when we were in need of HELP nobody was there to assist. Once Rachel answered the phone call after multiple days have gone by and the listing was coincidentally no longer available she was VERY UNPROFESSIONAL and flat out rude. Everything was shady about this management and how this business is ran. I AM SHOCKED on how they have this good of a rating for this business. Javier who is the Business manager was also not very helpful with fixing the issue as this whole situation was handled very poorly. If i could give ZERO stars I WOUILD! DO NOT GO WITH THIS COMPANY WHEN LOOKING FOR PROPERTIES!!!

Experiencia fantástica: It was really nice to work with the team of Melissa and Javier, they’re really professional and efficient. I was looking for a property and they show me the one it was meant for me. Definitely if your looking for experts on real estate and property management, they’re great. Thank you so much guys! I’m really happy.

Experiencia negativa: I was interested in renting a house from them while we start looking into buying our own home and we did the application asked for 3 times rent clearly over qualified for this house with good credit scores we wanted to do it the right way and include my teen that just turned 18 and finished high school 3 months ago we put him on the application and because it asked that all 18 year Old must pay for an application as well we don't want to lie and show him this is what it is in life when u become an adult they didnt proceed with the application because he needed a goverment issued ID and a credit score of 680 what teenager at 18 has a credit score of 680 or better so it doesn't matter if u make a million dollars a month they won't rent to u because ur teenager doesn't have credit

Experiencia fantástica: I have been working with Broadpoint Properties for 4 years now on several transactions and they have been the example of professionalism on every one of them. I have seen how hard they work to get the best deal and terms for their clients. They go above and beyond to make the process easy for their buyers. I can't say enough about the great team they have at Broadpoint. I highly recommend working with them.

Experiencia fantástica: We listed my in-laws home with Eder Contreras and we cant say enough good things about him. He went way above and beyond not only our expectations, but his responsibilities as a realtor as well. He was in non stop communication with us making sure that we understood the process, and he did everything in his power to make the transaction go as smoothly as possible. Thank you again for everything Eder! You are the best!

Experiencia fantástica: Broadpoint sales had taken the lead on the sale of our house and we were treated with the upmost respect. The constant communication ensured us that, as a client, we mattered to our agent. A great peace of mind during our sale.

Experiencia fantástica: If you are looking to buy, rent or a property management company, the best option is Broadpoint Properties, Melissa and Javier with a great team of professionals in the area of ​​Escondido CA will guide you to obtain the best deals.

Experiencia fantástica: I highly recommend Breakpoint Properties if your looking for a house or if your looking for someone to manage you're property in Escondido, Melissa and Javier Zavala team are the best option for property management and also for real estate sales. They are such an amazing team, ultra dedicated. They make so easy everything, answering every question, and taking care of every detail. Thank you guys for everything!

Experiencia fantástica: I highly recommend choosing Broadpoint Properties, the team handles many duties that you don’t have to worry about, it’s easy working with them I’m so happy with the results.

Experiencia fantástica: I have known the property management team in Escondido for many years; they are professional and provide top notch property management services in Escondido and beyond.

Experiencia fantástica: Rachel at Broadpoint is incredibly patient, helpful, and friendly. Excellent service and straightforward processes

Experiencia fantástica: I really enjoy working with the team at Broadpoint Properties for both property management and real estate sales. The property management team handles duties such as the collection of rent and maintenance. The sales agents are very professional and easily accessible to answer any questions or concerns. I highly recommend choosing Broadpoint Properties.

Experiencia fantástica: Working with Melissa and the team at Broadpoint Properties has been nothing short of amazing. Their dedication and investment to servicing all their landlords and tenants are exceptional! Highly recommend Melissa for all your Real Estate needs.

Experiencia fantástica: We purchased our home with Eder Contreras in March of last year after trying for months before with a different realtor without success. He was extremely knowledgeable of the Escondido area and had a good grasp on the market which dictated our initial offer price. Our offer was accepted first try with helpful tips from Eder. He was helpful and professional throughout the home buying process. Also, this guy always looks great, never caught him in the same suit twice! After our house closed, Eder continued to be a great help when it came to refinancing advice. Over all a great experience.

Experiencia fantástica: As an investor, I've been involved with around 350 real estate transactions. I’ve seen the good, the bad, and the great. I've worked closely with Eric Contreras on Javier Zavala's team and I can honestly say they are “the great”. I’m fortunate enough to work with them on the purchase side as a buyer and as a seller as well, so I got to see how they operate on both sides. They got me top dollar for my house! Excellent response time and communication. They know what they are doing from beginning to end. This is a relationship/people business and I hope to maintain the great working relationship we have with both Eric Contreras and Javier Zavala. I highly highly recommend them!

Experiencia fantástica: Great company to work with. Very knowledgeable and helpful. They definitely take care of their clients. Highly recommend them.

Experiencia fantástica: I had the pleasure to work with Eder to purchase and sell my house in Escondido. He did an amazing job helping me with all the paperwork and walking though the process of purchasing and selling a house. If you are a first time home buyer, an experience home buyer or and invers I highly recommend Broadpoint properties. If you are an investor Melissa and Rachel are an amazing team that managed my rental property with no issues. I couldn't have asked for a better all around team that helped me purchase, manage and sell my property.

Experiencia fantástica: I have used Broadpoint Properties to buy 2 houses now. They are amazing. They would answer my calls day and night. They made everything very smooth. I sold a house and bought a new one in 1 month which is very fast. I want to personally thank them for their hard work and dedication. I live in New Mexico and they are in California and I am not associated with them in any way; so this review is not biased. Just wanted to give them the high marks they deserve.

Experiencia negativa: If I could give them a negative I would give them a negative 10 Having prospect tenants waiting forever and not professional at all. waited over 4 weeks for an answer on a property. Have never been treated with such discrimination, very Suttle how they do it. Very slick worst people to have ever encountered

Experiencia fantástica: Melissa is the best! We moved from another state and she found us our first home in California and continues to take care of us as we are looking for a new place. The company is always so professional and ensures you are always kept up to date.

Experiencia fantástica: Great Team.

Experiencia fantástica: The best ever! As a tenant, this is the easiest property management I've ever worked with!

Experiencia fantástica: Everyone at Broadpoint properties is very professional and knowledgeable. We had a great experience and will be recommending them to our friends and families.

Experiencia fantástica: Experience you can trust! I have complete confidence that this property management team can efficiently handle all my requests related to my property. They are professional and always have my best interests in mind. I would definitely recommend their services to other property owners.

Experiencia fantástica: The property management team was very professional and responsive with my questions and concerns. They helped me navigate and learn more about CA tenant law. There speed and attentiveness was second to none.

Experiencia fantástica: Signed with Broadpoint a few months ago to manage my rental properties. I had complaints with my previous management from my tenants due to delays in addressing their issues. The broadpoint team is responsive, reliable on following up and providing detailed reports including balance sheets I can access anytime. Overall, they made my life significantly easier and took away the stress of managing the rental day to day demands

Experiencia fantástica: Absolutely top notch! Extremely professional organization, they know what they’re doing. Hiring Broadpoint was the best decision I ever made!

Experiencia fantástica: Broadpoint has been wonderful to work with. They have been extremely attentive and responsive to our maintenance needs since we moved in.

Experiencia fantástica: Absolutely amazing team and most importantly Melissa has been terrific. I have multiple properties each managed by a different property management company in SD. From my years of experience this one is the best. They are responsive and do what needs to be done. Clear up front fees and no hidden charges afterwards. Very happy to be working with this team.

Experiencia fantástica: It was a pleasure working with Rachel Tourtillotte and Melissa Zavala. Communication was alway open and clear from the transition from owner to Broadpoint, to repairs, and from the time our lease ended. Despite the pandemic, we didn’t experience any hiccups and were readily available for any questions we may have. I would highly recommend home owners and renter in using their services.

Experiencia fantástica: Broadpoint has managed our property for two years so far while we are living overseas. They charge less than other companies we’ve used but provide superior service. They quickly found a quality tenant and have done an excellent job of meeting our tenant’s needs while also ensuring that our property is properly maintained. We receive timely and professional communication when required, but Broadpoint very capably handles all coordination for repairs, pest treatment, and other routine matters. I highly recommend this excellent company. You will sleep well knowing that your property is in good hands.

Experiencia fantástica: I'm not sure where to start about how amazing Eder Contreras and the Broadpoint Properties team is! Eder has been a tremendous help on helping my parents sell their house. Not only he got their house appraised and sold $40k over asking price, he was also there every single steps of the way to make the process go as smooth as possible. Eder explains everything to us so we have a very firm grasped of the process. With my parents' language barrier and lack of knowledge in technology, Eder was willing and happily drive over to their house every single time to explain all the paperworks and show them how to fill them out correctly. He was so patient with them. Not only that, Eder also helped us out while we were remodeling and when my parents were moving. I mean, what other realtor do you know that would go above and beyond like this? I worked with a few before Eder, and they were pale in comparison. If you're looking for a realtor, look no further. Eder is not only the best, he's also very detailed oriented and willing to go above and beyond. I will always recommend him to everyone I know and he's the only realtor I will use in the future!

Experiencia fantástica: I have known Javier and Melissa and the team at Broadpoint Properties for several years, and I can honestly say that their ethics and professionalism is top notch. Their Escondido property management services and real estate sales group is detail oriented, friendly, and has great communication. I would highly recommend them.

Experiencia fantástica: I have pretty much seen it all when it comes to property management. Broadpoint Properties in Escondido, CA definitely goes the extra mile for their tenants and property owners. Their website is beautiful, full of information, and easy to navigate .Their Tenant/Owner Portal puts everything at your fingertips. If you are looking for a premier Escondido Property Management and real estate sales team, look no further!

Experiencia fantástica: Trustworthy, they were able to sell my condo very quickly and I got the price that I wanted! Quick, easy, and very transparent. What more could I ask for? Nothing, they were great!! Thank you Javier and Eder!

Experiencia fantástica: Melissa and Rachel are fabulous to work with! Their expertise and knowledge was so valuable and lifted a huge burden off of us, particularly as first-time landlords. We are confident our property is in good hands!

Experiencia fantástica: Amazing & very professional!

Experiencia fantástica: I have recently worked with Broadpoint Properties. They have been in constant contact, responded promptly, and answered any question I may have had. The staff has been welcoming and warm making me feel like they truly appreciated my business. i would highly recommend Broadpoint Properties for any of your home needs and I will be a return client when the need arises. Thank you!

Experiencia fantástica: I personally like how Melissa calls whenever we need to do an immediate repair and emails for other minimal repairs.

Experiencia fantástica: Superb professionalism without loosing the human touch. Friendly and efficient service. Very observant for the intricacies and fine details of the property in question, which can become extremely important. Tolerance and understanding of human nature as well as having a heart for animals. I highly recommend the expert service of this wonderful and always reliable institution. The offices are also very inviting and exquisitely designed. I, along with family members, thoroughly enjoyed working with Broadpoint Properties staff, especially Melissa and Rachel in Escondido, and still do!

Experiencia fantástica: This is the second time we've used Broadpoint and my wife and I have had a fantastic experience every time. The whole process, both times was painless and so quick. Javier helped us understand the myriad of house buying and put everything in layman's terms to ensure we were all aligned and on the same page. We highly recommend the team and a huge thank you to the team for all their hard work!!