Archwater Property Management and Real-Estate
Archwater Property Management and Real Estate is a trusted name in professional property management and real-estate services, serving the Tampa and St. Petersburg area since 2003. With a focus on exceptional customer service and an unwavering commitment to upholding the highest standards in the industry, Archwater excels in assisting individuals and businesses with their real-estate needs. Their portfolio encompasses a wide range of services including property and rental management, ensuring that your investment is handled with utmost care and expertise.
Horario de apertura
- Domingo: (closed)
- Lunes: 9h-18h
- Martes: 9h-18h
- Miércoles: 9h-18h
- Jueves: 9h-18h
- Viernes: 9h-18h
- Sábado: 10h-12h
Nuestro comentario desde ImmoNetwork sobre Archwater Property Management and Real-Estate:
Gestión Integral de Propiedades en Tampa Bay
Archwater Property Management and Real Estate se ha consolidado como un socio de confianza para propietarios e inquilinos en las áreas de Tampa y St. Petersburg desde 2003. La agencia se distingue por su compromiso con un servicio al cliente excepcional y altos estándares industriales, gestionando un amplio portafolio de propiedades residenciales y comerciales con cuidado y experiencia.
Atención Personalizada y Respuesta Rápida
Las opiniones de los clientes resaltan constantemente la disponibilidad y dedicación del equipo, especialmente bajo el liderazgo de Robert VanPamelen. Ya sea manejando urgencias de mantenimiento, como fallos en sistemas de climatización, o navegando por inspecciones legales y municipales complejas, el equipo es elogiado por su compromiso en resolver problemas de manera eficiente. Muchos clientes valoran el trato cercano, señalando que el personal va más allá de lo esperado para asegurar que tanto propietarios como inquilinos se sientan apoyados.
Experiencia en Ventas e Inquilinatos
Además de la gestión de propiedades, Archwater destaca en ventas inmobiliarias y alquileres. Los clientes frecuentemente elogian la capacidad de la agencia para asegurar inquilinos de calidad rápidamente, incluso bajo plazos ajustados, y por ofrecer asesoría de marketing sólida que facilita ventas fluidas. El conocimiento profundo del mercado local y la atención al detalle en la documentación y los procesos de selección son citados como fortalezas clave que brindan tranquilidad a los inversores.
Lo que más valoran los clientes
- Tiempos de Respuesta Rápidos: Los clientes aprecian la atención inmediata a las solicitudes de mantenimiento e inquietudes.
- Profesionalismo y Transparencia: El equipo es reconocido por su comunicación clara, conducta profesional y manejo exhaustivo de contratos e inspecciones.
- Conocimiento del Mercado: La experticia en tendencias de alquiler locales y valoración de propiedades ayuda a maximizar los rendimientos.
- Resolución de Problemas: La habilidad para navegar situaciones complicadas, incluyendo regulaciones municipales y conflictos con inquilinos, con persistencia y equidad.
Archwater Property Management and Real-Estate: Opiniones
Experiencia fantástica: Second month in the rental house, and the heat stopped working. Roger was on it and made sure that we got a highly competent HVAC professional out to fix the problem super quick.
Experiencia positiva: We had a challenging experience with a tenant, and while the tenant screening process at Archwater was the weaker part of the process, the team truly made up for it with their responsiveness and dedication afterward. The tenant ultimately proved to be very difficult to manage, and there were some background details that, in hindsight, might have warranted closer attention during screening. Once the issues began, Archwater worked tirelessly to handle a very complicated situation. The tenant filed a complaint with the city, and Archwater managed all communication with the City of St. Petersburg, guiding us through the inspection and complaint process with professionalism. When repairs were required but access to the property became a challenge, they coordinated with service providers, city officials, and law enforcement to ensure everything was properly resolved. In the end, Archwater stayed fully committed to managing the property and seeing the process through to completion. Their persistence, communication, and follow-through were impressive and very much appreciated.
Experiencia negativa: Working with Archwater has been one of the most frustrating and disappointing experiences I’ve ever had with any business. From the very start, the process was disorganized, unprofessional, and filled with red flags. When listing my property, I was not given a copy of the signed lease—nor was I even allowed to review it before the tenant signed. It was only after they said "we aren't supposed to share this, but here is a copy of the signed lease" that I received it. It’s required to share the lease to get homeowners insurance… not to mention the fact that it’s my home and I’m not entitled to see the lease? Wild. The listing photos were poorly done despite being taken by a “professional” photographer, and the rental post itself contained multiple typos and inaccurate details that made my property look bad online. Communication throughout the process was consistently beyond poor. My property manager was often condescending, inconsistent, and unreliable—promising timelines that were never met and frequently backtracking on information previously given, which showed a complete lack of experience. They also spoke rudely to my tenant, which reflects poorly on both me and the property. I even heard them speak negatively about me on my Ring cameras when the property was shown to potential tenants. When I spoke to the owner about this, he said that he’s received complaints before about the property manager and asked to see the list of issues I had written down about this individual. When I emailed this information to him, nothing changed of course. Finally the owner agreed to handle my property himself, but then never followed through with the agreement and I had to continue to work with this property manager. I was given no access to an owner portal, no visibility into maintenance work orders, and no transparency about which companies were being hired or at what cost. Instead, I would receive a single monthly email with a generic spreadsheet attached—no real updates, no details, no accountability. The maintenance charges were outrageously high, and it appeared that the property manager was not even present during the work being performed. Additionally, I was pressured into making quick decisions about major repairs involving significant expenses. This is unacceptable. When I expressed dissatisfaction with the services on multiple occasions, I discovered there was no clause in the contract allowing me to terminate services immediately, despite the clear lack of professionalism and process. During a phone discussion about ending the contract, the owner of the company hung up on me—an absolutely unacceptable level of conduct. Even more confusing, I was warned not to speak to the tenant directly, yet the owner of the company later instructed the tenant to contact me directly about negotiating an early lease termination. If the property management company's role is to enforce the lease and mediate between landlord and tenant, why am I being asked to do their job? Especially when I was practically threatened not to do so… Finally, as the tenant lease came to a close, the company once again advised the tenant to coordinate with me directly, leaving me to chase penalties, locate keys, and handle issues that should have been managed professionally by them. What was I even paying them for? Overall, Archwater has proven to be disorganized, uncommunicative, inexperienced, and disrespectful. The entire experience was a nightmare from start to finish, and I would strongly discourage any property owner against trusting them to manage their investment. An absolute disgrace.
Experiencia fantástica: I'm a local Firefighter in the area and Archwater took care of me throughout my entire lease anytime I needed anything....even after my lease had ended. I would recommend Robert and his team to anyone. Super easy to communicate with and flat out good people. It was a pleasure working with you.
Archwater Property Management enjoyed the years you were our tenant
Experiencia fantástica: We hired this company with the hope that they find us good renters on a super short notice. In fact, we had less than 30 days to find renters and provide valid proof to the bank that our old house was rented so that the purchase of our new home could happen. Roger came to check our property the same day we called and was very courteous, professional, and responsive in the future, as well. Roger, Robert, and Meagan worked with us promptly and professionally and made this happen! We would like to wholeheartedly thank Robert, the owner, especially, as he really went above and beyond when our bank was not satisfied with the rental proof that we initially submitted. Robert urgently prepared a different set of documents for us, coming back to his office AFTER the business hours, and was in contact with our lending officer. We are now happy owners of our dream house and our old one has good (hopefully, time will tell) renters. We can definitely recommend this company to others! Our business relationships have just begun and I will be happy to update my review in the future with more details.
Experiencia fantástica: Great job Archwater on assisting us during our stay!!
Experiencia fantástica: Great company very friendly. Highly recommend.
Thank yo Robert, Archwater leasing and property management is happy to hear of your satisfaction
Experiencia fantástica: Robert, Megan and Roger Thank you so much. You guys are an excellent team and trust worthy people to work with; From the first moment to the end of my rental property you guys were 100% super professional about the market condition and challenges, am so happy & grateful that I had found such a unique real state company like you guys. Kudos to you guys 100%. You guys just earned a new loyal customer for life. Peace!!’
Mr Torres, Archwater Realty is pleased to her that the services offered have been above satisfaction. we will continue to assist you and your properties as needed
Experiencia fantástica: I have to say Archwater has a team that gets the job done the first time around, totally proffesional & has come through for my company many times now. I wanted to update my review because I had the pleasure of watching the smooth process that Robert facilitated with his brilliant team work like clock work. I fired a company that truly has no care and couldn't even reply to inquires and thankfully crossed paths with Robert & knew right away I found the business relationship all landlords need! A Great Property management company that also offers realestate services I hope to use one day soon to buy another rental. Great work Robert , Roger, Meagan & company you are Rock Stars! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Archwater Realty Lease and management wishes to say thank you. additionally we are here from leasing assistance or and such related needs
Experiencia fantástica: Amazing team we’ve worked with them and they’re great at leasing and communicating!
Jeremy,
Thank you for the comment. Archwater is equally as please in working with you
Experiencia fantástica: As a first time renter Robert and his staff went above and beyond to help me through the process. I've been a tenant with Archwater for a little over a year. Maintenance was always taken care of in a timely manner. They've even were helpful in my moving out process. Highly recommend!!
Thank you Crystal, Our firm has enjoyed having you as our tenant for all those years
Experiencia fantástica: As a property owner, I have been extremely pleased with the quality of tenants, care and attention Archwater has provided for my property. They have always been responsive to any requests and concerns I have raised, and they ensure the same attentiveness to tenants. Archwater brings considerable expertise about properties in the area, and I highly recommend them to anyone seeking experts in property management and/or sales.
Thank you Michelle, additionally it is our pleasure to have such an executive property in our portfolio of fine rentals. Archwater Realty Leasing and property management of St. Petersburg prides on quality homes for our tenants Thank you again and we look forward to a continued strong relationship of management.
Experiencia negativa: Do not use this company, They have made many false accusations and kept my security deposit. I am in the process of a lawsuit against this company. I have rented from tons of people and never had an issue. For example, they had me do showings for people to come and rent and take over the place once my lease was up, they then claimed that I refused to show, which is obviously false considering I have phone records proving it. They also charged for the garbage can to be replaced which is the dumbest thing I have heard considering I am not the garbage man. Apparently they are clueless what normal wear and tear on a home is. Needless to say, do not use this company unless you plan to need a lawyer at the end of the lease term. They are crooks and as you notice the only good reviews are from landlords, not tenants. They also refused to fix a water leak for an entire month, my water bill was 215 dollars more and they have yet to reimburse this. Lazy and pathetic company, had me do their job of showing the apartments. If you read this review and have been one of their victims please reach out to me and I will give you money to begin a lawsuit with them as well. Edit: As viewers can see, photo evidence they knew of the water issue as well as an acceptably clean home. The fact Archwater mocks someone about a water issue, yet here is proof, says enough of their character, credibility and competency. Not to mention many false accusations. Any curbside "debris" was due to be picked up by the city if any was left, they do not do this on weekends. The fact anyone would charge for a curbside garbage can "missing" proves in itself there was no "leniency" as they suggest. The company has zero knowledge of how a municipality operates where they operate homes (I did leave a chair behind in the home and will own up to the travesty and devastation that must have caused). In 27 years of renting I have never dealt with such incompetency. In no way would I recommend renting from them and encourage prospects to find a home operated by the owner, even if it means waiting for the right place. In the event the company removes the mocking of the water issue I will upload the snapshot of that review. Their response in itself shows their character. They have no respects for tenants.
Zach, in response to your review along with emails to our firm, we appreciate that one Google you elected to not pepper the "F" bomb language as you did in your e-mail. Zach, we always welcome a live call to discuss your dissatisfaction at our office number. Should you elect to hold a call vs. a keyboard warrior, we are happy to discuss charges you may feel the need for discussion. A few highlights. A.) deductions against your deposit were those of standard pre-identified charges spelled out and signed by you at lease start up, these should not come as a surprise to you. Normal wear and tear are considered, however piles of garbage, furnishings, clutter in/outside house food in fridge and extensive cleanout as left by you does not constitute normal wear and tear. Prior to signing the lease, it spells out instructions that you signed indicating processes at lease end including showings, should this have been a concern as you state you had no obligation to continue signing. Water leak? Zach we went through the entire years’ service requests and have no record of you reporting a water leak/or high-water bill. Again, give us a call to review the items you noted and work out a satisfactory conclusion.
Further details, Zach as you know you added an unapproved cat (pet) without permission, additional pet fee would be due, Secondly, the monthly HVAC filters provided you, and per lease your obligation to protect the HVAC system by installing once per month, were all still in the wrapper. Per your lease you would be liable for HVAC cleaning for failure to perform and that of a pet fee for pet violation, as it was in efforts to "give you a break" at lease end our firm initially took a blind eye to those fees. All with efforts to assist on easing a deposit claim.
Experiencia fantástica: Amazing team! Quick responses and lots of help whenever needed! Great management company!
Alexandra, thank you so much Archwater Realty was extremely please to have such an outstanding tenant like you with our team.
Experiencia fantástica: This is where true professionals work starting with Robert! very happy with their services and the whole operation. Great Job! I would recommend this company to anyone with property management needs, great experience!
Archwater Realty leasing and property management thank you for the chance to have assisted you on your investment portfolio and we are a phone call away for future needs
Experiencia fantástica: Robert VanPamelen and his daughter Megan are very attentive, professional and accessible. They have gone above and beyond in addressing my questions and needs. I highly recommend Bob Shea
Robert we are as pleased as you are to have a wonderful leasing and property management experience
Experiencia fantástica: Robert is logical, flexible, and easy to work with. I would recommend Archwater for your property management needs!
Archwater Realty leasing and property management wishes to say thank you for the opportunity
Experiencia negativa: No n one answers the phone. Waste of my time
Hello Terry, pardon our confusion on this one. However, our firm did spoke with you on a couple of calls with live conversation followed by a text message from you identifying your email address to receive company information ( You then mis spelled your own e-mail address in the text) In several re-attempts to connect with you for clarification it appeared to fall on deaf ears.
Experiencia fantástica: Archwater Property Management has managed a rental property I owned for the past two years. I have had numerous property management companies through the years and I can say without a doubt that Archwater is the very best property management company I have ever worked with. They make the extra effort to make your property a priority and are exceptionally responsive and personal with any and all requests that have been made from me. I highly recommend Archwater Property Management to any potential renter or property owner looking to rent their property.
Archwater Realty was pleased to have assisted you
Experiencia fantástica: The team at Archwater have been wonderful. My husband and I rented a property from them and they were always responsive; going above and beyond to address any concerns immediately. Would highly recommend!
Patty, It was great to have you both as tenants with us during your duration
Experiencia fantástica: I have been a tenant for 3 years now with Archwater Realty and they have been nothing but accommodating and understanding of when family matters occur or situations arris’s and they will work with you in the best way possible. Definitely 5 star review!
Experiencia fantástica: Robert was great to work with during the transition on a property I purchased.
David, Thank you Archwater Realty was pleased to have assisted you
Experiencia fantástica: The entire team at Archwater Realty have been amazing to work with! Right from the first phone call, they were helpful and easy to work with. I would highly recommend their company to anyone looking for their services. They went above and beyond in working with us on our specific circumstances. We thank them for all of their time and help! Great company!
Thank you Molly Archwater Realty was delighted to have you as such a wonderful tenant
Experiencia negativa: Robert is a very dishonest individual, do yourself a favor and stay away from this business. I was convinced by the reviews to hire Archwater, soon after I signed the contract Archwater was charging me monthly for new issues, fixing this and that by his own company and profiting of the charges. This didnt stop until I canceled my contract with Archwater and paid a big cancelation fee. Im happy to say I have had renters in my property now for over a year and dont experiance any issues like I had when dealing with Archwater. Lots of issues reported by Archwater were never confirmed by tenants. Dont trust this company, they say and do things so they can profit in every possible way from landlords and tenants, the 5% or 10% thats agreed upon to be their charge ends up like 30% to 40% of your rental income. Not to mention lying about receiving security deposits, also charging fees for communicating with the tenants, just so you dont find out anything you shouldn't. My tenant contacted me to get financial issues revolved because Archwater was only concerned in rotating tenants in and out while profiting from all the fees incurred by tenant and landlord.
Experiencia fantástica: very helpful and knowledge
Archwater Realty leasing and management says thank you for allowing us to rent and manage your St.Petersburg Home Lucia. Thank you again for the opportunity.
Experiencia positiva: Not very responsive and fails to follow up after applying. 07/28/2022 No messages left on my phone and no letter received. They also DO NOT do any repair or maintenance! The parking lot at Beltrees turns into a lake every time it rains and the property looks like a ghetto. Way overpriced. Reccomend looking elsewhere.
Lisa, thank you for your review, However Please note that a letter was sent to the address you provided on the application 1 business day after the review of your application. Additionally, a voice mail was left on your contact number ending in 2277. No return call from you. Both letter and call explained the reasons for your denial, as your credit score does not meet the minimum requirement and you have several accounts placed in collections for past due, unpaid balances. The application criteria spells out the credit score and other requirements prior to even applying, had you read those and have a handle on your score criteria it may have assisted you on the probability of approval.
Experiencia fantástica: I have a been working with Archwater reality for almost two years and I couldn't be happier with the way they have handled my rental and property management. They take care of everything and have truly given me peace of mind when it comes to taking care of my home and renters. I'm happy with their rate and think they are well worth the price. Quick response times and easy to talk to, they will be handling anymore rentals that I may have!
Thank you, Archwater Realty Leasing and Property Management of St. Petersburg is more than pleased to have your rental property in our hands. The property is a great investment for you and a perfect environment for the tenants family. We will continue to keep it positive for all parties and we thank you for your business and trust in our company.
Experiencia fantástica: Great rental experience
Experiencia fantástica: Archwater came in during our lease and it was a seamless transition. They are attentive, communicates with us in a timely manner and are efficient with maintenance requests. Great company to work with! Most especially Roger who facilitated a number of our interactions.
Thank you Mo, Archwater Realty is very happy to now have you in our tenant portfolio.
Experiencia fantástica: Robert and his team provided excellent service for us with our first rental property. He was very professional, explained things in easy to understand terms, and gave good advice along the way. I would use Archwater again in a heartbeat, and I highly recommend them.
Jim, Thank you so much, we as well enjoyed working with, and meeting you, it was equally our pleasure and delighted that the goal with the property all worked out so well.
Experiencia fantástica: Robert VanPamelen was our property manager for over a decade as well as our realtor when we sold the property in 2022. As our property manager, he placed excellent tenants at current market rates. He also handled several property repairs with speed, skill, and quality. A couple of these repairs were major repairs that he and his team of professionals handled well. During our recent sale, he provided solid marketing and advice such that we were able to close within a month of making the decision to sell. We are very pleased with him professionally and over the last decade have come to consider him a friend.
Thank you Selmer, Archwater Realty was pleased to have you as our client for the past years. We were delighted to have served and wish the best in your future endeavors. All the best
Experiencia fantástica: Got the task done. Fantastic
Archwater Realty wishes to Thank you for your business and the opportunity to have served.
Experiencia fantástica: All I will say is, if I could give them 10 stars I would....
Stephen, Thank you for the comments, we are equally glad to have you as our tenant and as noted at move in we are here as you need us for any items at the apartment. Again welcome to your new home.
Experiencia fantástica: Robert and team have been wonderful to work with. They responded to all requests/emails and follow up to make sure you are happy with any repairs performed. Application process was very easy and they go above and beyond for both parties involved. This was our first time working with a Property Management Company and would recommend them to anyone.
Vicky, We at Archwater Realty wish to say it was a pleasure to have you as tenants in our portfolio
Experiencia fantástica: Got us moved in quick! Very happy with our new home.
Welcome to your new home, we recognize once you are settled in that if you have an issues with the home. Please contact us so as to remedy promptly
Experiencia fantástica: Archwater Realty took over for a previous property manager that us tenants had been dealing with. They made the switch so easy and really worked with us on handling everything quickly. They are very responsive any time we have something come up. As a tenant, I enjoyed them managing.
Hello Sienna, Archwater Realty leasing and management thank you for the time to share. Additionally, we hope that you will be interested in renewing and stay with us a new term. We are delighted to have you both in our portfolio.
Experiencia fantástica: We rent through Archwater and they are awesome! They have been responsive and quick to fix anything we’ve needed! They are honest, helpful and kind! Would highly recommend
Archwater Realty wishes to welcome you to your new home, we are pleased that you are enjoying your waterfront location and the services we provide.
Experiencia fantástica: I have had a wonderful experience with Archwater Realty. I highly recommend this company for your home renting needs.Robert and his team are amazing at providing a great home buying experience also.
Roger, Archwater Realty leasing, management and sales is delighted that you are pleased and as always, we are only a phone call away for any future needs.
Experiencia fantástica: I have rented properties through property management before. Archwater may be one of the best in this business I have worked with. They provide good advice, are straight forward and honest. I highly recommend them.
Archwater Realty Leasing and property management of St.Petersburg thanks, you for the opportunity to rent and manage your investment property. We look forward to continuing to serve with on time qualified tenants and the care and needs for your investment property.
Experiencia fantástica: They answered right away and got us approved and moved in next day when we were in a bind. Roger and Robert answered all of our calls and helped us out immensely
Brian, Archwater Realty leasing and property management welcome you to your new rental home
Experiencia negativa: Unethical. UPDATE: the realtor just lied in the below response message. This man created a bidding war for a “move in fee” after we were confirmed to be the first applicant and we were confirmed to have been approved. In fact, he’s now trying to make it sound as if we weren’t even approved or were poor candidates to help his PR. Further, when I told him that he was practicing unethically over the phone, Robert said “welcome to 2021” and hung up on me... yes...UNETHICAL
Molly, Thank you for your call earlier today. We are sorry you feel in the manor. As discuss and provided you in written format. All the details in the original information sheet and highlighted for ease of read to spell out all process, fees and disclosures. This information was provided to you upfront. We are unsure how much clearer we could possibly have spelled it out? Although the competitive applicants on this property were stronger than your application, we still wished to offer you and others the opportunity to get the home. Please note all information was sent you prior to even applying. We do however wish you the best in your future home search.
Experiencia negativa: "It's 2021 (followed by hanging up)" inspiring words from Robert. The housing and rental market is hard enough for locals, Archwater believes it's morally and ethically right to have a "optional move-in fee" bidding war between parties. As if rent isn't high and competitive already, the idea of this practice is unbelievable. Shadey and exploitative practices like these is the epitome of what not to do.
Jake, We have never spoken with you directly, however Your wife (Molly Jacobson whom has also left a review) is the conversation we believe you are speaking of. We wish to recap the conversation with Molly since you were not present on the call. We explained, both yours and Molly credit was less than the competing applicants, none the less wished to try to assist. The conversation with Molly, apparently to the requirements (that were previously e-mailed to both you), (The forms in HIGHLIGHT color identify the competitive rental market and options put forth in detail, such that all parties understand terms and requirement even prior to applying). This information was sent to both of you and your agent and additionally in a PDF format. After then explaining what was apparently unread, Molly became hostile on the phone, so yes, we did end the call at that point. Jake, seems to us that both you and Molly did not read the information, then became upset and it being explained to you. As we stated to Molly, we wish you both the best on your future home search.
Experiencia fantástica: Awesome company to work with if you're looking to move(buy/rent)! They will help you every step of the way!
Archwater Realty Leasing and property management of St Petersburg wishes to say thank you we are delighted to have you at the condo. It is a wonderful place and we hope and feel you will enjoy your rental
Experiencia fantástica: We are very pleased with our experience working with Robert at Archwater. He was very responsive in meeting with us and listing our house for rent within a couple days of our initial contact. Through Archwater's multiple listing approach and vetting process we found lovely tenants that are a perfect fit for our house, I like that Archwater offers options to accommodate the unique needs of their clients. We recommend this company and will work with them again!
Cathy, Archwater Realty leasing and property management of St.Petetrsburg and Gulfport Florida wishes to say thank you. Your home was a pleasure to list and show. We thank you for the opportunity.
Experiencia fantástica: Robert and Meagan have been great to work with and have been very responsive to any issues that have arisen since moving in. Glad to be working with them during my lease.
Hello Josh,
Thank you for Selecting Archwater Realty Property management of Tampa for your choice on rental. We are very happy you are pleased and hope to have you with us at the property for as long as you choose. We are only a call away should you need anything.
Experiencia fantástica: Robert saved me from buying a property that could end up in a disaster. He was able to help me with the comps, market rent in the area and I quickly decided that I should pass on the property. Thank you again Robert for paying it forward. Definitely will use your property management service someday.
Archwater Realty Property Management is pleased that we added value in your decision-making process, by no means were we looking to discourage you, and in fact welcome the opportunity for new properties to manage. However we felt the risk/ reward on your identified properties may not have the return you are looking for. As you do seek an investment property, we are here to have all the leasing and property manager needs you have.
Experiencia fantástica: Robert is a very good realtor , he always there when i need hem ,I yest want to said I really recommend archwater realty 100%
Archwater Realty thank you and we are happy to have you as our tenant Happy Holidays
Experiencia fantástica: Robert has been great! Anything I had a issue with was fixed right away and he is super nice! Couldn’t be happier with Archwater realty!
We at Archwater are so glad you enjoyed your selection, we understand that you chose it sight unseen and that it represented it self exactly as shown
Experiencia fantástica: Robert has been a wonderful realtor and property manager for me; always there when I needed him. Honored all of my requests when possible and went out of his way to fulfill his service obligations. All very much appreciated!!
Thank you Archwater Realty thanks you for the opportunity to manage your wonderful investment property
Experiencia fantástica: Archwater EXTREMELY helpful and very willing to accommodate.we was in a tough spot and needed a place and what i found was beautiful to me good clean good area of town, i was happy from the minute we saw it and was determined to get thia apartment! Maintenance was extremely reaponsive, quick fast.and overall very happy with arch water!
Archwater Realty is delighted to have you in your new home
Experiencia negativa: well after 2 yrs. Of living in one of their apartments as was good until I didn't renew my lease, I was never late with my rent with 1 exception when my daughter passed away, so I was a few day's late but they didn't charge me a late fee so I was grateful for that, but when I let them know I was not going to renew my lease things went sour, I thought I pd 1st & last months rent up front but they told me that it was a security deposit so then they charged me $79.50 + $5.00 per day after that, then they add $75.00 fee for closing the lease on top of $150.00 to process the lease in the beginning, then they asked me for both keys they gave me when I 1st rented the apartment, so I gave them both keys as requested, then they charged me $150.00 dollars to change the locks? I left the apartment cleaner then it was when I moved in but regardless they charged me $100.00 for cleaning, then they tack on $150.00 for refurbishing? Then they added another $95.00 closure fee that is the only fee I don't dispute because when I spoke to Robert on the phone prior to moving in he told me about that, then comes the water bill every month they charge you an additional $22.00 per month processing fee on top of the actual bill and another $4.00 if you pay by credit card, also when you pay your rent they want a cashiers check no personal checks so if you pay with a debit card they charge you an additional 5% of your total rent, that's 2% higher then the credit card companies charge to run a credit card, so I wouldn't recommend their company to anyone, and I would advise anyone renting from them to read carefully what you initial & sign, because I was told over the phone that the only fee would be $95.00 if I left the apartment clean and didn't cause any damages which I complied with both, they sent me my lease electronically and I was foolish enough to just initial where they highlighted and also sign where I was told, I should of read it more carefully but I took him at his word, I had to move because of my health and have been under tremendous stress over the loss of my Daughter & Father 2 months after my daughter passed away, so needless to say this anxiety over these ridiculous fees hasn't helped, and I moved 1 door away with my neighbor and haven't seen anyone cleaning ( probably because I left it clean) and nobody refurbishing anything, also never saw anyone changing the locks & neither have any of my neighbors, also they claimed $130.00 fee for a process server , I was never served anything, I gave them plenty of notice I was moving out and I was out a week early I just spent the last week cleaning the apartment, so my advice to anyone renting from them be careful and read everything before you commit to renting , I never had an issue with their company Besides of not being able to give them a personal check for rent and saving the 5% of the rent and having to pay an additional $22.00 on top of the actual water bill , so when they did this at the end of me living there I was shocked, I'm no lawyer and maybe some of the things they are trying to do to me is legal but that doesn't make it moral !!!
Robert thank you so much for your feedback, be it known that this tenant who signed both a lease and welcome packet prior to moving in had all pre-determined cleaning fees and all other potential fees explained upfront and Robert signed off on all even before receiving the keys.
Also be it known this tenant breeched contractual agreements
Robert also fails to mention that he did not pay rent for the month of Oct-2020. In addition to his leaving the unit in unacceptable condition Archwater Realty offered the opportunity and forgiveness of overage owed leaving him a zero-balance option. Robert declined this, stating the fees were unacceptable, despite him signing and agreeing to all. He instead led on with his usual complaints and standard life’s issues, again not taking into count the firm was willing to “let him off the hook” In this world we try our best, but you can’t please everyone, Robert is clearly that situation.
Experiencia fantástica: Hi I am currently a tenant of Archwater Realty and I must say Robert is a pretty descent landlord of all i have come across...The first time I met with him He was very professional and attentive! I had a major Utility fixture where my water wasnt working and he did an amazing job handling the situation immediately...Ive had a few other issues as well but each time hes been right on it so dont hesitate if youre thinking about becoming a Tenant!
Archwater Realty wishes to say thank you and we too are very happy to have you and your family with us
Experiencia fantástica: I've had a great experience with the company. They've done their best to make my move into the home as accomodating as possible, and i appreciate the way they've done their best for myself and my family.
Jody, Archwater Realty and property management is happy to have you and the family at your wonderful new home. Contact us at anytime as you need anything.
Experiencia fantástica: Robert and the group are awesome people! Made moving from Philadelphia PA to Clearwater Florida seem like a breeze. Couldn’t ask for a better realtor group would reccomend to anyone looking in Florida
Thank you so much Archwater Realty is delighted to have you and as promised offered one year free snow removal here in Fl. at your new residence. :)
Experiencia fantástica: Archwater has been very responsive, professional, and kind. Robert provided outstanding service throughout the entire move-in and leasing process. Meagan was very kind and helpful, as well. Lastly, Archwater service tech, Dave, went above and beyond with any issues we had with the house. I recommend Archwater.
Archwater Realty Leasing and property management thanks you and we are so glad that you are pleased with your rental home and our services
Experiencia fantástica: We are renting a home through Archwater, and Rob helped us along the way. He was very responsive, quick with answers, and friendly. The process was fast and painless. Everything went smoothly.
Archwater Realty leasing and property management services thanks you so much we too are delighted to have you with us and we are here for any future needs you may have
Experiencia fantástica: Robert is extremely professional and has the best personal regards for you and your well-being. He treats every rental like his own property and thrives to make all his customers completely satisfied. I'm fortunate to have found a reasonable rental that's very nice and a great manager. Thank you! Karen Here I am 2 years later and I feel the same way about Robert and Archwater Realty as I did shortly before I moved in. He really takes care of his tenants and of the properties he manages Thank you for everything!
Thank you, Karen. Archwater Realty Sales, Leasing and Property management also wishes to thank you for your business. Looking forward to have you as one of our valued tenants.
Experiencia fantástica: Robert Van Pamelen has been very helpful in getting our house ready for rental and then quickly got it rented. He responds quickly and did whatever it took to make it all happen. We are looking forward to a successful relationship with Robert and Archwater Realty.
Michelle, Archwater Realty Property management of St Petersburg wishes to Thank you for the opportunity to oversee and manage your wonderful investment property as always will look after and care for all the needs of the property and insure the tenants wonderful new home
Experiencia fantástica: Moving with Archwater was a breeze. Robert was very helpful and always quick to respond. Highly recommended.
Adam, Archwater Realty Property management is so glad to have you as our new tenant at your fantastic new home, as noted we are only a call or e-mail away should you require any services from us
Experiencia negativa: This man, the owner Robert, is dishonest and unethical. If you can avoid him do. He will lie and take your money. Over the phone he seems kind and honest. In person he looks trashy and is very sneaky. He will say over the phone $500 security deposit and then after you paid the application fees and meet him he will come up with fake fees that benefit him, so the $500 deposit then becomes $1500 in fees. He does not tell you this until you have paid the application fees. He’s the worst. He’s a liar and very dishonest.
Our firms’ goal is to insure safe, clean housing for all of our tenants, yet solid protection too all of our investor’s properties. Joe was initially provided all Costs, Rent, Security Deposit prior to even applying, all based on credit score. In Joes case, a credit score would enable a higher security deposit. Standard in the industry. Upon meeting with Joe and discovering all costs will be the same as earlier provided with the acceptation of a higher Security deposit in lieu of a credit score not meeting the firm’s standards, Joes demeaner quickly changed to a somewhat hostile, juvenile and argumentative fashion. After re-explaining the situation, Joe became more upset and stormed from the office. That said, we wish for Joe to find suitable housing on his new journey here in Florida.
Experiencia fantástica: Quick response time.
Michael, Archwater Realty property management welcomes you to your new home, we are always here as you need us for any service or needs to your new rental home. W are delighted to have you with us
Experiencia fantástica: My wife and I cannot say enough good things about our recent experience with Archwater Realty in purchasing a condo in St.Petersburg. Our agent, Robert Vanpamelen, made the entire experience almost enjoyable , from our initial contact and viewing of several units, educating us on the St. Pete area in general as well as specifics of the community we chose, through the negotiations and contract signing, as well as being there at the closing table. His timely communication and responsiveness was much appreciated and helpful. We would definitely recommend Robert for any realty needs.
Denny Archwater Realty wishes to say thank you. What a wonderful place you have now. We were equally as please working with you on the purchase. We are convinced you will truly enjoy your new property and always here as you need us.
Experiencia fantástica: Needed to find a rental fairly quickly due to unexpected circumstances and could not have asked for a better experience. Robert was very accommodating and helpful. Anytime I had a question, he responded almost instantly. Would definitely recommend giving Archwater a call!
Sheila, Archwater Realty was happy to assist. Our leasing and property management services are only a phone call away as you need us in the future.
Experiencia fantástica: Archwater Realty and Robert are highly recommended. I found the entire process of renting through this firm a very streamlined and easy process. Absolutely nothing like other companies out there. Robert is completed invested and is extremely competent and easy to work with, a great combination! It is obvious he is very skilled at property management, a win-win for both tenant and owner. Thank you for a great experience!
Thank you so much Gayle, Archwater Realty leasing and property management is pleased to have you. It is a wonderful home. We hope and are near certain you will enjoy your new home. Please know that we are always a phone call away for any needs.
Experiencia fantástica: After many Google searches and interviews, I decided to go with Archwater Property Management. Robert (owner) is fantastic! He helped me throughout the listing process and answered all of my questions and concerns. Robert truly understands the needs of a property owner as well as the needs of a renter. As a property owner, having someone rent your home is very personal because you invested so much in the community and its residents will be affected by who rents in your property. Robert understands this and definitely someone you can entrust to put you at ease and make sure your properties are in great hands. There are many options out there but I decided to go with Archwater Property Management due to their quality of service, their attention to detail and responsiveness. I am a full believer in supporting small and local businesses.
Thank you so much for selecting Archwater Realty Leasing and Property Management. We are very excited to have your investment home in our portfolio of properties. We offer our continued promise to oversee and care for both the needs of the property but additionally the well being and comfort for our future tenant(s).
Experiencia fantástica: Robert was very professional, courteous and responded quickly. I would definitely use Archwater again!
Archwater Realty leasing and property management wishes to thanks you . It was a pleasure talking with you on the rental Anthony.
Experiencia positiva: We rented a condo in St. Petersburg for 3 months from Archwater Realty. Robert and his staff were exceptional. Unfortunately the quality of the unit was unacceptable. The condo was filthy and upon our arrival. The oven and microwave were unusable due to caked on spilled food remains inside and out. The floors in the kitchen and bathroom had not been thoroughly washed and the shower had mold. There wasn't a filter in the air conditioner unit so the place was extremely dusty (we had to purchase a filter). The kitchen did not have appropriate utensils or dishes for a long term rental unit. The condo was filled with the owner's personal things in every room in overflowing drawers. The bedroom closet was half filled with the owner's clothes and belongings. There were religious paintings on the walls. The unit had an ant infestation and needed an exterminator. The towels that were provided were threadbare. Upon arrival there wasn't WiFi in the unit which was clearly written in our lease agreement would be provided. Thanks to the tenacity of Archwater Realty, after many days and many phone calls this issue was rectified. Lastly, after scrubbing the condo and leaving it much cleaner than when we arrived, a $200 cleaning fee was deducted from our security deposit for a 600 sq foot apartment. ARCHWATER REALTY CALLED ME AFTER SEEING THIS REVIEW AND REFUNDED THE $200 CLEANING FEE
Hello Sandy, Archwater Realty Property Management honestly strives for complete satisfactions with all our clients and tenants. We have read the concerns and were unaware of the issues you faced with the condo, other than that of the initial internet concern, which we took immediate action to remedy upon your arrival. Other items noted during tenancy we were unaware of until now, we certainly would have welcomed you to contact us during your stay such that we could have corrected any/all items of concern. None the less, we wish not for you to leave the firm with any bad feelings, Although the $ 200.00 cleaning fee was stated at the initial lease signing, we wish to offer the $ 200.00 fee back to you in lieu of condo conditions. We hope you find this a satisfactory resolution.
Experiencia fantástica: Thank you Robert for the excellent customer service you provided. Would definitely recommend for easy, fast, and great customer service. Thank you Archwater Property Management!
Archwater Realty Property Management wishes to say thank you and is always here to assist.
Experiencia fantástica: Always available, understand the market for rentals, great service.
Archwater Realty Property Management is happy to hold your wonderful bungalow in our rental portfolio.
Experiencia fantástica: I have been selling Real Estate for over 15yrs, and working with Archwater Realty for a good fraction of that. They specialize in rentals where I am not so familiar... I entrust them with all my clients rentals and property management needs. Highly recommended!
Archwater Realty is delighted to partner with great Real-Estate experts like you to assist with all your clients rental and property management needs
Experiencia fantástica: Robert was awesome in helping me and my boyfriend to got the townhouse that we want. Robert is a wonderful person and a very talented agent, and he responded quickly to any questions. He worked we our situation specially we a have a dog. Thank you so much Robert. I highly recommend him.
Maria, Archwater Realty Property management is very happy to have both of you as our tenants we look forward to having you at the town home as long as you wish to stay
Experiencia fantástica: Outstanding customer service! Robert has been extremely helpful in taking care of renting out my property and finding a tenant super quick. He’s been extremely accommodating with my requests and his response time is very quick. I can’t speak highly enough of Robert and Archwater Realty - my experience with this company was truly been a pleasure! If you’re looking for a property management company then look no further!! I highly recommend using them:-)
Thank you Pam, Archwater Realty Property Management is so pleased you are happy. Your home is a super clean and a desired rental, that we are proud to have in our portfolio, a wonderful home for our new tenant
Experiencia fantástica: Robert is always very friendly and quick in solve problems even in strictly non-management cases.
Thank you Gergely, Archwater Realty Sales, leasing and Property management is delighted to here that you are more than satisfied. We look forward to continue over seeing your investment properties in Orlando Fl.
Experiencia positiva: Archwater Realty will help you as much as they can to get you a home! They have the best customer service and also very understanding. I would definitely recommend Archwater Realty. I am a very happy tenant!
Archwater Realty Property management is delighted to have you an the fact you are enjoying the condo. Always feel free to contact us as you need anything.
Experiencia fantástica: I would recommend working with Archwater Realty to everyone. The quality of service and response time is great. Robert was a pleasure to work with he was very helpful throughout the process.
Archwater Realty Property management is pleased to have you as our valued tenant. Welcome to your home.
Experiencia fantástica: Our experience with Archwater Realty has been beyond our expectations. Robert is very attentive, responsive and professional. We moved into an amazing apartment and about 2 weeks in our window broke and he made sure get on it ASAP and resolve the problem. We had another issue with a blockage in the drainage in our A/C (causing our a/c to shut off)and I texted Robert At 3am and he responded as soon as he could in the morning saying a tech was coming that same day and it was resolved less than 24 hours later. As a military family, my husband goes offshore knowing that if anything happens at the apartment that it will be resolved promptly thanks to Archwater’s great service. We highly recommend leasing with Archwater Realty. Thank you, Robert.
Archwater Property management and real-Estate wishes to say thank you. Additionally we are delighted to have you and your family with us. we hope to have a long term relationship.
Experiencia fantástica: Robert at Archwater Realty has helped me secure tenants for the past 8 years. He is incredibly knowledgable, helpful, and professional. Essentially, he is the only person I need to talk to about renting my unit; he knows it all and is happy to help. I could not ask for anyone better--and I highly recommend getting in touch with him if you need help renting a place. You won't be disappointed.
Thank you sandy, Archwater realty property management and real-Estate is always here to assist on any rental needs you may have in the future. thank you again
Experiencia fantástica: Working remotely has been a challenge with my previous property manager. I was referred to Robert and his team and once I made the transition over, the number of headaches declined significantly. I would definitely recommend Archwater Realty.
Thank you Afsheen Archwater Property Management and Real-Estate look to continue to keep any/all tenancy/ property issues solved so you can feel at ease.
Experiencia fantástica: Robert and his team at Archwater were a pleasure to work with. He typically responded within 24 hours and answered all of my questions and concerns. My move in was scheduled during Hurricane Dorian and they were flexible and left me at ease.
Welcome to your new home. Archwater Property management and leasing is glad to have you and so happy the storms subsided this week.
Experiencia fantástica: When there was an issue, Robert always hopped to it quickly and took care of things as requested. I highly recommend him.
Mr. Wronka, Archwater Realty Property Management wishes to say thank you for the opportunity to manage your investment and handle outside needs that assist in making your rental property as easy as possible.
Experiencia fantástica: The best Realty in the area, I was very happy with their service
Thank you Ms Thomas, Archwater Realty Property Management leasing and sales wishes to say thank you. we hope you will keep us in mind on future investment property needs.
Experiencia fantástica: Robert Vanpamelen from Archwater Realty is very professional and helpful. We are from New York they rent our Condo in St. Petersburgh and take care of any issues, which makes it very convenient for us. Robert always goes above and beyond. Anytime we have a question he would respond almost immediately with answers and always ready to go the extra mile. Its a pleasure working with Robert. We highly recommend Archwater Realty. Ana & Augie Maffei
Ana, Augie, Archwater Realty Property management wishes to say thank you for the years of trust and confidence with our company.
Experiencia fantástica: My experience with Archwater realty has been more than exceptional !! Robert came highly recommended by a close friend who has been using Archwater realty for few years now. Robert was/is always available on phone to answer any of my questions and promptly visited our rental home to meet us. He took care of everything that was needed to put our property in the market and found us a renter in 1 day !!!! he took care of all the paperwork and formalities and we don't have to worry about anything. I have recently recommended Robert and Archwater Realty to my friends looking for help in Tampa area. Needless to say, we will be working with him in all our real state needs.
Thank you Archwater Realty St.Petersburg property management was delighted to have represented your wonderful investment property as part of our portfloio
Experiencia fantástica: What a pleasure to work with Robert. He was so fast in processing our rental and made all transactions so easy and pleasant !
Archwater Realty St.Petersburg property management is delighted to have you as our tenant. Welcome to Florida BTW
Experiencia fantástica: Rob was great. Very thorough and attentive. Rented my place very quickly. Highly recommend him.
Thank you Jeremy. Archwater Realty St.Petersburg property management was please to have your wonderful investment property as part of our portfolio
Experiencia fantástica: VERY responsive which is not usually the case with realtors. Robert is so helpful and I highly recommend him.
Thank you Kelli. Archwater Realty St.Petersburg property management is delighted to have you as our tenant. Always feel free to contact us on any needs
Experiencia fantástica: Top notch company. They go above and beyond!
Mr. Gonzalez, Archwater Realty Leasing and Property Management wishes to thank you for the opportunity to have leased your investment property It was a pleasure to represent such a wonderful condo.
Experiencia fantástica: Robert VanPamelen, of Archwater Realty, helped us find the right home, in a neighborhood that we love and at a price that was affordable to us. He has very strong knowledge of the local market, plus relies on his deep experience in the building and real estate industry, to help us select the best home among all the options. Throughout the long process of searching for a home -- as well as during the selection, negotiation, purchase, and closing -- Robert excelled in several key areas that made a difficult and stressful process, less so for us. He was always cheerful, kind and extremely patient, and happy to answer all of our questions, and ease our doubts or worries. Without question, going forward, we will always use Robert and Archwater Realty for all of our buying and property management needs.
We are delighted to have assisted and so happy you found the right home. Archwater Realty wishes to thank you for allowing us to assist.
Experiencia fantástica: Great experience and answered and took care of our needs
Thank you Andrew archwater Realty is pleased to serve as your Property Manager
Experiencia fantástica: Robert of Archwater is absolutely dedicated to his work and his clients. If you want an old school treatement, this is the company that will give it to you! Very reliable, solid as a rock, and that is rare to find in the world of real estate.
Archwater Realty Sales Leasing and Property management is very please to have assisted you on your needs and delighted with your satisfaction
Experiencia fantástica: Robert was very good at follow up,everything he said has proven correct.
Archwater Realty is very happy that you are pleased with your tenancy and delighted to have you
Experiencia fantástica: Robert Archwater is very easy to work with, very knowledgeable, very helpful and was willing to work with us when Sheet Metal Experts, Inc. was in a tight spot looking for a house to house our employees when we were working at a job in Bay PInes. FL. I will use his firm whenever we are in need of any kind of property.
Thank you Terri, Archwater Realty Sales, Leasing and Property management is happy to be able to have housing for your team
Experiencia positiva: Robert with Archwater Realty gives me confidence knowing that my tenants will be dependable and accountable. He will walk me and my tenants the through all the processes of applications and procedures making it a breeze. The only con, I think, is my tenants complain about the application fee being a bit steep. Thanks Robert for all you do for me! Tracy B Landlord
Archwater Realty wishes to say thank you for your continued trust and business.
Experiencia fantástica: Anyone who has relocated to a new city understands a lot of decisions must be made quickly. I had a weekend to find a short-term rental. After speaking with several agents, only one really stood out and that was Robert of Archwater. What sets apart an average transaction and exceptional experience is how the customer’s need are met after the sale. No matter the request or issue, Robert and his team have been absolutely amazing. Every request or issue has been addressed immediately and resolved to my satisfaction. I’m excited to work with Archwater for my future real estate needs. Hope you will give Robert and the team at Archwater an opportunity.
Thank you John, Archwater Realty is delighted to have the opportunity to assist you on Sales or rental needs.
Experiencia fantástica: I can't say enough about Robert and his team at Archwater Reality. Their customer service and attention to detail is amazing. Would always recommend them to anyone in the area looking for a new home or condo.
Hello Shari, Archwater Realty wishes to say thank you. We are delighted to have you as one of our valued tenants. We are only a call away if you need anything in the future
Experiencia fantástica: This was an amazing experience in a very difficult time. Robert really took the time and in no way presssured me and in fact he really went above and beyond to go over all of my options. Thank you again for helping me get into my new home
Robbie, Archwater Realty is so glad to have you,and we are delighted you are enjoying the condo. Thank you again and welcome
Experiencia fantástica: Very: Professional; knowledgable; reliable; pleasant, and available, even after we closed on the purchase. I would recommend Robert, without hesitation
Archwater Realty wishes not only to say thank you, but welcome your wonderful new home here in Florida. Ken, It was a true pleasure working with both you and the family.
Experiencia fantástica: If you're the type of person who believes that to do something right you have to do it yourself, you need to know Robert can very likely do it better. We were amazed at the level of professionalism, attention to detail, care and concern for every facet of the sale of our house from start to finish. It was truly an amazing experience that far exceeds any praise we can write. We truly appreciate Robert VanPamelen and his team at Archwater Realty. Thank you so much for a job well done! Mark & Trish
Thank you so much for the review. Archwater Realty wishes to thank you for the opportunity to have listed and sold your property here in St.Pete. Look forward to stopping by to visit with you both if I travel through your state sometime soon. Thank you again
Experiencia fantástica: After driving out here from California, I spent several days dealing with canceled appointments and zero follow throughs, until I met Robert. Not only was Robert on the ball with his responsiveness, and details, he helped me get through the application process within the same day, all the while he was out of state handling family affairs. Within three days I’m now moved into to my new home here in Florida. Every positive adjective describing Robert is on the money. Robert has taken his engineering attention to detail and carried it over. I strongly recommend using Robert and his team. I will be using Robert in the future, period.
Ian, Archwater Realty Property Management wishes not only to thank you but welcome you to Florida.
Experiencia fantástica: Great group to do business with. They know the area well and have lots of contacts. Always got back to me and were easy to work with. Robert always works hard to make things happen and is fun to work with. I recommend them!
Archwater Realty Sales, leasing Property management and Design wishes to thank you for reaching out
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