PURE Property Management of Texas

Experiencia fantástica: Delilah and Betty are the best i lived in my rent home 11 years and couldn't say anything better for these two lady's they are great people.

Experiencia fantástica: Our AC went out last night and they contacted someone as soon as they could and got someone here as soon as they could to look and repair it even though it was Mothers day and Sunday

Experiencia fantástica: Pure property management of texas has great customer service

Experiencia fantástica: We had maintenance requests that got ignored for years until PURE took over our property. They responded quickly and got the job done! Thank you Brandi!

Experiencia fantástica: Marthy was wonderful. Good service !

Experiencia fantástica: Shoutout to Seth! The maintenance coordinator from Pure Property Management Texas. Excellent maintenance service selection and excellent work, fast and professional.

Experiencia fantástica: Marthy was an amazing help, kept checking to see if issue was being handled. Very friendly. Issue is ongoing but due to weather not a person.

Experiencia fantástica: Marty, has exceptional work ethics, working with clients, my rating is a 10!

Experiencia fantástica: Wonderful service

Experiencia fantástica: Grecia and Brandi were the most helpful anyone could have possibly been during this whole process!!! I’m glad I decided to do business with pure properties and I’m glad Grecia and Brandi were the ones helping me and my family throughout this process.

Experiencia fantástica: Helped every step of the way, and answered every question.

Experiencia fantástica: Denice was very courteous and helpful in finding my new residence. I certainly give them my recommendation. However, there’s the one thing, if someone is physically disabled they should not have to view the property physically in order to fill out an application. The virtual viewing would be sufficient for that individual.

Experiencia fantástica: Marty was absolutely wonderful, super kind, personable and helpful! He continued to follow up with me until he was certain the work order had been recieved and processed. His kindness brightened my day!

Experiencia fantástica: Anne helped me with my questions over the phone and walked me through the viewing process seamlessly.

Experiencia positiva: Denice was very helpful and patient. Thank you for your assistance.

Experiencia fantástica: Very nice

Experiencia fantástica: Rhea

Experiencia fantástica: I called after hours. Marthy was very good with helping me. We went through different steps to see what the issue was. Got it handled. Very patient and willing to help

Experiencia fantástica: Rico, very helpful and kind. much appreciated!

Experiencia positiva: Staff is very friendly, professional and organized.

Experiencia fantástica: Rhea was outstanding!! Communication was the best, and any question we had was answered immediately. We were even reached out to and made sure everything was going smoothly.

Experiencia fantástica: We had a great experience and really appreciated Jane’s guidance with our application. She was professional, helpful, and made the process smooth and easy.

Experiencia fantástica: While I received questionable service from most of the team, Delilah was amazing to work with.

Experiencia fantástica: I have never been so happy with P.P.M. management until i met Mrs. Deliahla Clark, she is the best.... she is very well on top of things... May God Bless her.

Experiencia fantástica: I just wanted to say that I really loved Alejandra Trejo, she has done my search sooo easy, I just tell her what I want and right away she gets it for me, excellent service ❤️

Experiencia fantástica: Jane did a great job

Experiencia fantástica: Lizette Edeza was very helpful.

Experiencia negativa: Being that my apartment building has been acquired by a new property management company, I am now able to write a real and honest opinion of my experience without fear of retaliation from Pure Property Management. To clarify, my fear of retaliation was solely based on a family member of mine being terminated from their company shortly after they acquired Action Property Management. They may write off my review as biased because of this. However I’d like to emphasize that this review is completely unrelated to that fact, as I value professionalism in the business industry, to which you can refer to in my previous reviews of other companies. I have lived in an apartment complex on Ocean Drive for going on 3 years now. For the first time in my life, I have had to deal with a roach infestation. This infestation is throughout the building. I live by very clean standards, which has been confirmed to management by various vendors. I had to work this issue up to the Operations Manager of Pure Property Management located in Corpus Christi, also known as Amber. Initially, she got back to me very quickly to address the issue. However, I felt she dismissed the infestation, telling me to buy traps and bait out of pocket as they spray every few months. I had to reiterate that this is not how an infestation is removed. She told me that according to my lease, that if I’m not happy with their sprays, then I can feel free come out of pocket. It wasn’t until I argued that an infestation of pests is at the discretion of the owner, that she called the pest control company to confirm the infestation. Only then did she give me a follow up course of action. I want highlight that I have had pleasant experiences with this manager before, as well as the company in its entirety. However, having to argue health and safety with the head property manager was enough to solidify my dissatisfaction with the company. I will note that I did have many pleasant experiences with the office staff. They were all very friendly and always happy to help. If you have simple issues, they are usually good about getting someone out there in a reasonable amount of time. However, there is a huge lack of communication when it comes to following up on issues and appointment times. Your appointments will usually be based on approximation and not a set scheduled time. They allow you to choose an appointment time on their third party app, but the vendors tend show up at a different time and sometimes, a different day. This is likely just their way of doing things, but if you’re strict on your timeframes, you may want to consider that. Overall, this company has strong potential. I think they could dominate the property management industry, especially here in South Texas, if they had better process flow, better communication between the employees and the tenants, and managers that embody professionalism. If you’re an owner looking for them to manage your properties, they will surely always put you first.

Experiencia fantástica: Lizette Edeza was great to work with! She was helpful, professional, knowledgeable, and very responsive. There were a few items that we needed to work through and Lizette was on top of it! She made the application process stress free and easy! I would highly recommend Lizette!

Experiencia fantástica: Saquib is extremely knowledgeable but also trustworthy and honest. I appreciate his excellent dealings with clients!

Experiencia fantástica: So far, best place I’ve rented from been here 5 months . Great maintenance great owners

Experiencia fantástica: Saquib Ahmed is very helpful. Highly recommend.

Experiencia fantástica: Property Manager Saquib Ahmed is a class act. Thank you for all your hard work my friend

Experiencia fantástica: Saquib Ahmed is truly a man of character. He is honest, caring and hard working. Based on my experience I am more than glad to recommend him to my family and friends.

Experiencia fantástica: Seth was awesome

Experiencia fantástica: Saquib is detail oriented and professional. Highly recommend!

Experiencia fantástica: I have been working with Saquib Ahmed for many years now. He is very thorough and detailed since day one. Thank you Saquib Ahmed for going the extra mile, Always☀️

Experiencia fantástica: Saquib Ahmed is the man ! He was super professional, kind, and did an excellent job explaining everything.

Experiencia fantástica: Saquib Ahmed helped me look for an apartment and show different rental locations.

Experiencia fantástica: Saquib Ahmed Is an awesome realtor he’s sold a house for me and I’ve purchased using him. One in Corpus and one in the Island. He’s very knowledgeable and easy to work with. He listens very well and pays very close attention to fine details. Would recommend Saquib to anyone and will never use any other realtor besides Saquib!

Experiencia fantástica: Visited this place to rent an apartment and Saquib Ahmed was the person who helped me find the best place we were looking for. Amazing guy and has made the process so smooth for us.

Experiencia fantástica: Awesome friend and brother a good person to deal he is the best of the best Saquib is true and honest I highly recommend him to anyone who works with him

Experiencia fantástica: Great Property management group! Saquib Ahmed is perfect person to get on touch with!

Experiencia fantástica: Really enjoyed the help from Saquib Ahmed. He was great to work with and had a great personality

Experiencia fantástica: Saquib Ahmed is very easy to work with ,I highly recommend them .

Experiencia fantástica: Ma shaa Allah Great person God Almighty bless you and your family

Experiencia fantástica: Saquib, was so polite and respectful. I know I'm I need any other assistance whom to call.

Experiencia fantástica: Saquib is a great agent, he’s very attentive and helpful!

Experiencia fantástica: Deliahla and Betty did an awesome job helping me with my ledger.

Experiencia fantástica: I am so thankful for Lizette Edeza she helped us tremendously and was very patient she even answered all of our questions. Thank you

Experiencia fantástica: Marcelo was quick and thorough in getting my hot water heater running again.

Experiencia fantástica: I have lived here almost 9 years at crescent drive and have known Daniel Villanueva for about 2 years his customer service I can't say enough of it it's just so strong and he's always willing to help when he can his customer service out beats any other persons that I've ever talked to he has been great ever since I known him and I wanted to take the time to do this review because I am amazed by his customer service

Experiencia fantástica: Good communication and good with following up and scheduling with Marla Valdez and Amber

Experiencia fantástica: Good customer service! :)

Experiencia fantástica: Marla Valdez handled all my maintenance requests in a timely manner and checked in often with me to see how the vendors were doing. She is A+!

Experiencia fantástica: My family has been leasing with Action property ( Pure Property ) for almost 5 years now. They have always taken in consideration our life’s ups and downs ( Rent payments ) treated us fairly and anytime something needs to be fixed they get it taken care of super fast Daniel and Harold are awesome .

Experiencia fantástica: Marla Valdez thank u so much for helping me with my reapir and getting it done in a timely matter

Experiencia fantástica: When ever I put in for a maintenance request response time is always fast and several people communicate to see the problem, how it will be handled and once completed a follow to see if the job was done and done well. Thank you to all involved including Marla Valdez who usually responds expeditiously to our work orders, Alan Barajas and Frank the maintenance man that handles the repairs.

Experiencia fantástica: I was having problems with my last property management so I decided to find greener pastures and I found Pure Property Management and I'm so happy to report that the staff are more professional then I have been accustom to. The staff is very professional and they work with you on whatever the issue may be.One of the nicest people I have met is Daniel Villanueva he's always on top of the task at hand, being very professional and caring goes a long way.You go Daniel Villanueva.

Experiencia fantástica: Betty is an amazing property manager. She always goes the extra mile. Thank you Betty!!!

Experiencia fantástica: Great management and team! Daniel Villanueva is awesome to work with!

Experiencia fantástica: I can't say enough about how nice it has been working with Daniel at Pure PM. He is always very respectful, good at communicating, and prompt to make sure things get taken care of - and done right! He was even kind enough to help me move some furniture I recently had delivered when I needed an extra hand. I have lived here for 2+ years and Daniel has proven to be very dependable and caring, and always makes sure tenants are being taken care of.

Experiencia fantástica: Hi everyone just want to say that Estrella Delgado is amazing on doing her job she is really professional and polite and respectful to what she does keep up the good work.

Experiencia fantástica: Awesome service and great agency. Daniel Villanueva in particular is respectful, timely with responses, scheduling and getting maintenance orders taken care of!

Experiencia fantástica: Estrella Delgado has help to accomplish this tast and work ty for your support 5 stars

Experiencia fantástica: (Estrella Delgado) worked around my schedule and had amazing customer service. The work was quick and efficient. Overall great service !

Experiencia fantástica: Estrella Delgado is amazing and efficient and has great communication!

Experiencia fantástica: Excellent work!!! Very friendly!!!

Experiencia fantástica: So very polite and nice and very very helpful. Thank you so much Dasheeca Bajadia so much.

Experiencia fantástica: Recently had work order completed. Great communication Estrella Delgado. Job well done, work was timely. Easy process with the app. Thanks.

Experiencia fantástica: I recently had to call in for work orders that had not been completed or that had been half done. I finally got 3 work orders done. Estrella Delgado contacted me and made sure I was satisfied with the work and checked to see what else I needed. I appreciate this so much! Caring makes a huge difference!

Experiencia fantástica: Estrella Delgado ty so much ... Well attended

Experiencia fantástica: Estella Delgado contacted the Electrician and they came the very next day to take care of the issue Thank you

Experiencia fantástica: Jeremy has been working with my family and I for a few weeks and he’s absolutely amazing!! He is very professional and very honest. He did everything for us to get into our place… long days for him and he was always in contact me and keeping me updated. I am very grateful for him and action property!! And I can’t forget about Ms. Betsy… her laugh was giving me life! She worked very hard to get us into our home! She was compassionate, my son got ill while I was signing paperwork and she was so helpful in that situation! That may not mean much to people but it meant a lot to me! Action property is where it’s at!!

Experiencia fantástica: Jeremy is AMAZING!!! he understood my budget and helped me find the best place for me. Even when other places got taken up he always gave me options I had not even seen! He is great with communication and I couldn’t ask for a better experience. He is also very informative and makes sure everything is clear. If you’re needing a place, definitely request Jeremy!!!

Experiencia fantástica: Jeremy, has gone above and beyond for my family and I! Have a question he’s quick to respond! Need help he’s there, day or night Jeremy has been a big help! Thank you Jeremy at Action Property for all you do & continue to do!

Experiencia fantástica: Betty, Is a great property manager. She is always there whenever I need mostly everything dealing with the property. I often she her taking great care of the grounds around my apartment. Thats why I renew my contract three years running so far. Neat, organized, Fair, and safe. That is the best way to sum up the staff here.

Experiencia fantástica: I’ve been living at Southern Comfort Apt’s since November 2021 and these are the best apartments I’ve ever lived at for numerous reasons!!! I really love the manager Ms Betty, as I call her bc she’s always so friendly and helps me with anything that I need, as well as, the whole staff!!! And the apartment is beautiful inside and I especially love the concrete tile flooring bc they are so easy to keep clean instead of carpeting, as well as, it being a lit and gated community since these two things make me feel so safe living here and it’s usually always quiet outside. And even though I live downstairs and have someone who lives above me, I never ever hear them since the apartments are so well built. I lived at a certain place where I could even hear them talking at times and especially every time anyone walked across the floor you could hear every step!!! So it’s been a very positive experience living here and I see myself continuing to live here for many, many years to come and really never want to move again!!!

Experiencia fantástica: Great service Jeremy was very helpful and professional . Appreciated the opportunity and communication .

Experiencia fantástica: Jeremy at Action Property on Nile was awesome! He was great with clear communication, responded fast and got my girls & I in an amazing home that checked all of our boxes. Jeremy was very honest and professional throughout the whole process.

Experiencia fantástica: I was using two different realtors in town to assist with finding a rental. I was getting thrown in different directions and couldn’t get a straight answer. I contacted Jeremy at Action Property Management and asked him about a certain home. Jeremy is kind, courteous, very professional and explained the process as well as what I needed to do to move forward. The very next day I was APPROVED! Jeremy made this whole process sooo easy for me. Thank you so much Jeremy for helping me get through this process!

Experiencia fantástica: I was a tenant with Action several years ago and needed a rental history in order to rent again in a different city. Betsy was so, so helpful, prompt, and kind!!

Experiencia fantástica: Nice place to find a good place to rent at a reasonable rate and friendly people to help you.

Experiencia fantástica: Betsy has been great!! And her co workers! Made this whole transition for us so much better and smoother. She is great!

Experiencia negativa: I rented from Action Property for 18mo. I will NEVER rent from them again. I would never have them manage a property for me! Read the lease thoroughly before you sign! He hides fees in it! Monthly management fee/filter fee. Keeps most of the deposit, charges misc fees etc.

Experiencia fantástica: They have been absolutely GREAT!! ESPECIALLY BETSY! worked around the clock to get us the perfect home! Went out of her way to help us being we were moving from another state. Wonderful people, efficient and were on it. Ensured everything was done in a timely manner. BEST EVER!

Experiencia fantástica: Best landlord I've ever had. Their entire staff from office to maintenance are professional and prompt and very courteous and have the utmost respect for the tenants. I'm so blessed to have found Action Property Management. God willing we continue several years at our place with Action Property because my little family and I love Action Property Management!!

Experiencia fantástica: Very great customer service. Love Betsey shes an awesome person

Experiencia fantástica: The people who run this establishment are so helpful!! They work with you and are very professional and eager to help!!

Experiencia fantástica: Everyone there is GREAT!

Experiencia negativa: Horrible management and maintenance crew. They do sloppy work and are very slow to get it done. Do not rent with these people!

Experiencia fantástica: We rented a single family home from Action. Application, move-in, and move-out processes were quick and easy. Online portal made repair/maintenance requests streamlined and we appreciated being able to communicate on the portal. The security deposit refund was very reasonable and sent to us quickly. Understanding and flexible with military + SCRA policies.

Experiencia negativa: Whatever lady answers the phone needs to learn some phone etiquette. Answering "Action Property Management" and leaving me on hold for over 10 minutes without saying anything, not once but twice is very unprofessional.

Experiencia fantástica: Good service

Experiencia fantástica: The lady there was very friendly. Just an FYI, they do accept section 8 vouchers.

Experiencia negativa: Called to get help the girl was rude as F needs people that care

Experiencia fantástica: Lived there for 2 years no problems with the landlord he is a great guy and if you call he will help with your problems , rent is also cheap, its a bad Neighborhood tho, car was boken into multiple times and my Neighbors apartments were broken into. Lots of homeless people hang out nearby and sometimes climb through the fence if your thinking about living here you should invest in a firearm

Experiencia fantástica: Action property recently took over my apartments and I honestly couldn’t be happier. They have took care of every problem I had (which was a lot that never got done from the owners before). The maintenance guy they sent was real professional. He worked with my schedule and knew exactly what he was doing. They have took care of maintenance inside the apartments as well as the outside. So glad to have them.

Experiencia fantástica: I know them very well if there is an issue they are on it immedately. They will deal with any issue for renter 24 /7

Experiencia fantástica: Wonderful, attentive managers, very willing to assist you with any issues you might have with the property. Decently priced for the area and the location is prime for those who want to be close to Rockport/Fulton but, desire a more calm and slower paced community. With the newly renovated apartments it's really a hidden gem in the Coastal Bend!