The Gilbert Group - Shannon Gilbert - Highgarden Real Estate

Experiencia fantástica: We recently moved to Washington State needed to sell our house in Noblesville. After interviewing a couple of agents (I guess broker is the right term) we felt like Shannon was the best fit for us. She knew our area really well, did not blow us a lot of smoke AND my wife really liked her. It was pretty stressful selling our home from across the country. So, many things that were best taken care of locally. She found us someone to keep our yard looking good and at the end when the buyers had some repairs they wanted made she worked hard to get that arranged on a really tight schedule. Bottom line I think she and Millie did a great job for us and I would definitely recommend The Gilbert Group to anyone ready to list.

Experiencia fantástica: Working with Shannon and the Gilbert Team was an amazing experience from start to finish. Shannon made the entire process smooth and easy. From the beautiful listing photos and marketing to the constant communication throughout the process by staying connected every step of the way, answered every question quickly, and truly went above and beyond to make sure everything stayed on track. Shannon is very knowledgeable of the market, which is extremely important for selling and buying. If you’re looking for a top agent who genuinely cares about her clients and gets results, Shannon is the best. Highly recommend!

Experiencia negativa: Shannon displayed a level of unprofessionalism that could not go unmentioned. She confirmed an appointment for a showing on a Friday evening at 10 pm that was scheduled for the following (Saturday) morning. We arrived to the property on time to see a note on the door from Shannon saying she already rented out the house to another renter. We were not notified of this by Shannon directly. We had to initiate a phone call to her where she informed us that she didn’t want to log in to her mobile account and thought the note taped to the door was sufficient and hung up on us in the middle of speaking.

Experiencia fantástica: Shannon developed an exceptional strategy to market and sell our country home, then executed every part of that plan with precision. Her professional demeanor and two decades of real estate leadership were evident from the start, and the results exceeded our expectations. Our home sold quickly and at a premium price point. Shannon and her team handled every detail, allowing us to focus on relocating to another state. Throughout the process, she kept us fully informed and ensured nothing slipped through the cracks, making the entire experience remarkably stress‑free. We were especially impressed when our home went live on a Sunday afternoon and immediately generated multiple showing requests. Within 24 hours, we had several competitive offers. By Monday night, the home was under contract. Shannon maintained that same momentum through closing, and less than 30 days after accepting an offer, the sale was complete and funds were disbursed. We cannot thank Shannon and her team enough. Their expertise, communication, and flawless execution helped us achieve every one of our goals—quickly, smoothly, and with an outstanding financial outcome.

Experiencia fantástica: Shannon was amazing to work with when we purchased our house. She and her team made the process easy!

Experiencia fantástica: Shannon is great! She is a go-getter, very fast and competent. I worked with her both to buy and sell a house, and in both cases, she helped me close the deal quickly and confidently. She guided me through every step of the process and helped me weight my options with patience and empathy. Most importantly, she is a wonderful person, very energetic and easy to work with. Totally recommend!

Experiencia fantástica: Shannon was excellent from the first moment we met. We thought selling our house would be very stressful, as we didn’t know how to do it. She was professional, friendly and always answered our questions, no matter how complicated they were. We can’t recommend her enough! She made all the worries disappear, took control of the situation, and we had an offer within the first day! I’m thankful that we decided to go with Shannon. Do the same and you won’t regret it!

Experiencia fantástica: Back in 2012, Shannon helped us buy my first super affordable home in the city. While other realtors might have steered me toward cookie-cutter condos given my tight budget, Shannon understood our desire for a home with charm yet safe enough to start a family. She looked at the abandoned and literally burned-out houses on our street and said, "This neighborhood is going to explode!" I also knew this to be the case after witnessing the transformation in the neighboring Fall Creek Place neighborhood. Shannon did the research, and Mapleton Fall Creek shared with us the plans and goals for the neighborhood backed by funds from Lilly Endowment and others pouring into its revitalization. The entire buying process was so smooth and efficient that as first-time homeowners, we barely had to lift a finger. Shannon was on top of everything—quotes, paperwork, you name it. Over the next 13 years, our home almost tripled in value! It was going to be our forever home. We absolutely loved our charming home and our neighbors. Anyway, I ended up taking a job out of state. Late July of 2025, I contacted Shannon via Facebook and told her I was in town and was ready to sell the house. She responded immediately while coming back from vacation in Aruba and met with me the next day. She did the market research and secured the Zillow 360 photos that same week. I was only in town for 7 days, a few of those days on vacation with my family. Before I left, everything was posted, and about a week later I accepted an offer. Now, since I hadn't been living in the house, there were some issues that needed addressing (hello, sewer line problems due to the neighbor's tree roots). Shannon HUSTLED. While I was stressed, she kept reassuring me that she'd handle everything, and she meant it. She secured her own quotes for all the buyer's requested repairs to verify they were reasonable because Shannon doesn't just make things up or guesstimate. She ALWAYS does her research. We needed locks changed in the middle of the night. She had a guy AND paid for it herself to avoid any delays. Emergency cleanup two days before closing? Already handled. This woman has a guy for absolutely everything in Indy. The quotes she got me saved me thousands of dollars on repairs because her people trust her and don't overcharge. She even convinced the contractors to do the work BEFORE payment with the condition that they'd get a check for services after the closing. Her people trust her enough to know that the closing would happen and that they would receive their money. When my mother had the new set of keys the night before the final walk-through, Shannon drove 45 minutes just to pick them up and waited for my mom to get home. I felt bad, but Shannon wasn't even fazed despite having an appointment across town right after that. I gave her power of attorney to sign at closing because she kept me involved in every decision, and she had already taken care of all the surprises. It was a miracle we made it to closing on the original date. And here's the thing about Shannon: once you're her client, you're family forever. I literally met her at an open house for some house that I wasn't even considering. She was so honest about the pros and cons of that fixer-upper house that I could tell she would be a reliable source of information. Similarly, a friend I recommended to her years ago still keeps in touch. Have a random real estate question 13 years later? Shannon will answer it. Need someone to present at your school's career day? Shannon will do it. If you want a well-connected problem-solver who can help you buy an affordable house with potential or sell your house without any headaches, Shannon Gilbert is your person. She's a real estate miracle worker. She will work with your budget and give you the same care and attention as if you had a million-dollar budget. 10/10, would trust her crystal ball instincts and superhuman dedication again.

Experiencia fantástica: We had an amazing experience working with Shannon! She communicated well & made the “home buying” process easy for us. She went above & beyond for us as first time home buyers. I highly recommend this company!

Experiencia fantástica: Shannon was referred to me by a realtor friend living in Florida. I listed my deceased mother’s home with Shannon. She was able to sell the house in 4 days with 3 offers and it was sold for $20,000 more than it was listed for. I then listed my home with her and she sold it within 40 days. Shannon was able to find a new house for me and it’s been exactly what I wanted! It was great to work with Shannon on all three transactions! Shannon is very down to earth and a genuinely caring realtor. I feel I gained a great realtor and a new friend. I can’t say enough nice things about Shannon!

Experiencia fantástica: Great experience with Shannon and her staff!

Experiencia fantástica: Shannon was a huge help in purchasing our first home! We knew exactly what we wanted, and she helped to find it. She set up appointments with most of the builders in the area we were looking at, advocated for our wishlist, and helped to explain the home-buying process in a way we could understand. Shannon was also very responsive via text or email whenever we had a question.

Experiencia fantástica: By far the best home buying experience I have had. Shannon was amazing and patient with me through all my changes and wants.

Experiencia fantástica: Has been nothing but superb. I bought my house over a year ago and am still getting the Benefits of using this company.

Experiencia fantástica: I’ve bought and sold with Shannon from Gilbert group multiple times, referred all my family. She is the best. Attentive, personable but most of all obtains what you are after in the market. She will not lead you astray.

Experiencia fantástica: I went through the home selling process and buying process with the Gilbert group. They are simply amazing and made the process so easy for me. We have been in our new home for almost 3 years and they still keep in touch with us, that is true customer service.

Experiencia fantástica: Shannon with the Gilbert Group is Awesome, she has sold 2 houses for me & she great. She knows what she is doing & knows how to price a home to sell it & get you the most for your money. She will work hard for you.

Experiencia fantástica: Shannon has been amazing to work with through the whole process. We originally had a realtor who was not there for us. We found Shannon and we had 8 showings the same day and ended up putting in an offer. She has kept us updated and now that it is coming time to move again, helped us through finding out pricing/comps and all the other details that go with selling a home. We are looking to move out of the area and she went above and beyond to connect us to a realtor there to help us. The Gilbert Group has been incredible to work with!

Experiencia fantástica: Shannon was absolutely great helping my now wife and I buy our first home. You can tell she’s an expert at what she does. We’ll definitely be using her again in the future.

Experiencia fantástica: We have been working with the Gilbert Group since 2013, have bought two houses and sold one with them. They are a power team, they will make sure you get the most for your house or get the right house for your needs. The GG also works to build a sense of community among their clients, which is great for networking. Super highly recommend the GG.

Experiencia fantástica: Shannon exceeded our expectations!!! She's an example of what every real estate agent should be. Shannon and her entire team were amazing to work with! I was very impressed by her professionalism, and her care for her clients. I couldn't be happier and would recommend her to everyone looking to sell or buy a home!

Experiencia fantástica: The Gilbert Group saved us from what was a terrible realtor situation. The team stepped in and took over and our house sold very quickly. They even played therapists when a few inspection items went sideways and caused significant anxiety. If you are selling in Fishers there is nobody else to choose!

Experiencia fantástica: Dawna and the Gilbert Group are the best. They really care about the community and want the best for their clients. I highly recommend selling/buying your next home with them!

Experiencia fantástica: Shannon is awesome to work with, she communicated well and let us know what to expect before and after closing on our house. I would highly recommend her for buying or selling.

Experiencia fantástica: I reached out to Shannon to help with an Estate sale. Shannon is extremely knowledgeable, driven, compassionate, easy to work with, and customer service oriented, and personable. Shannon and her team are there to guide you through the process and are highly responsive if you ever have a question. They made a very stressful time in my life much easier. I couldnt have done it without her sound advice. Shannon listed the house and less than 24 hours later I accepted an offer over asking price. It doesn't get any better! Shannon will absolutely be my go to agent if I ever have a future need in this business.

Experiencia fantástica: Shannon provided me with an awesome experience in selling my house. She offered helpful suggestions on how to stage the interior and great advice on what to expect during the selling process. The house sold very quickly and far beyond the selling price. I highly recommend Shannon Gilbert for her professionalism and knowledge in selling a property.

Experiencia fantástica: Shannon is extremely knowledgeable on the markets in this area and on how the ever changing environment is impacting buying and selling. She is super energetic and helpful. We are happy to have bought and sold a house with her. Would highly recommend!

Experiencia fantástica: Shannon and the Gilbert Group Team are simply the best around. Start to finish top notch the best agency to buy with or sell your home! Thank you so much!

Experiencia fantástica: We just closed our first real estate transaction with Shannan. She’s extremely knowledgeable and responsive. We had a previous realtor listing our property who recommended we spend a tremendous amount of money on updates. Shannan gave us the opposite advice - told us to save our money and still sold it for $25k more than the other realtor had recommended. Highly recommend!

Experiencia fantástica: My wife and I met Shannon when we made an appointment on Zillow to see a house. She contacted us, made the appointment, and knew all the details of the property when we viewed it. As we spoke to her that day, we realized that Shannon was going to be the person to help us sell our house as well as help with buying a new one. We did find a house and Shannon and her team were super in guiding us through that process. Better yet, she gave us great guidance on what we needed to list and show our old residence. She was totally focused on value and was great in making sure we'd optimized where we prepared the house. That house went on the market the day after we closed on our new one, and it sold on the first day for over the asking price! Needless to say we were thrilled! Shannon and her team are the best!

Experiencia fantástica: She was very professional finding me a home in my price range.. We took a mold house and will turn it into a dream home on one acre.

Experiencia fantástica: The Gilbert Group is awesome! Shannon helped every step of the way. She was professional, knowledgeable and supportive! I would highly recommend her!

Experiencia fantástica: Shannon and her Team Rock...Super professional, Super Knowledgeable, Super Experience.

Experiencia fantástica: Jerry was the best!!!!. Made the home search enjoyable.

Experiencia fantástica: I have had the pleasure of working with Shannon on multiple deals in the new home construction industry over the last few years. Shannon is professional, responsive, and honest. I highly recommend her.

Experiencia fantástica: Shannon helped me find the perfect home when I relocated to Indy. I have referred 2 of my children to her agency and would encourage anyone looking for a realtor to contact her.

Experiencia fantástica: Shannon helped us buy our first home in Indiana when we moved here from Florida, she was professional and easy to work with. We would definitely recommend her to anyone that wants a low stress move!

Experiencia fantástica: Shannon was great both times we have used her services! She has a great knowledge of the real estate market and made herself available for any questions we had. Made the home buying and selling experience easy!

Experiencia fantástica: We moved to Indiana in summer 2015, hoping to find a house before our children had to start school in the fall. Shannon Gilbert was so patient and kind while we tried to find a home. We could not have asked for someone who worked harder to find the home we wanted, and we recommend her to anyone looking for a home!

Experiencia fantástica: I have had the pleasure of working with Shannon Gilbert in a professional capacity for the past 8 years; she is truly a Class Act and a top notch agent. As a Broker for over 20 years it is refreshing to have an agent of her caliber to work with in the business and on the other side of a transaction.

Experiencia fantástica: Shannon was very professional and easy to work with. I highly recommend her!

Experiencia fantástica: We worked with Shannon Gilbert and she went above and beyond to help us find a house. She is very professional and responsive. I will definitely recommend and use her in any future moves.

Experiencia fantástica: Shannon was diligent in finding the perfect property for my son! She is very attentive and professional!

Experiencia fantástica: Shannon is AMAZING!! We looked at SO many homes and she never complained once and always had something new in mind and really listened to what we were looking for!

Experiencia negativa: Shannon has no time for us. I guess we weren’t the type of clients she wants to work with. She’s unresponsive and ignores texts for requests for information. Maybe we just aren’t the types of clients she wants to work with. Buyer beware.

Experiencia fantástica: We worked with Shannon Gilbert to sell our previous home & purchase/build our current home & have nothing but positive things to say about her & the whole experience with the Gilbert Group. Shannon is a complete professional who’s expertise led to us getting an accepted offer on our house after four days on the market. We would use Shannon & the Gilbert Group again without hesitation.

Experiencia fantástica: Working daily with Shannon Gilbert and the Gilbert Group team, the entire group is always professional, responsive and an absolute advocate for their clients. Shannon and team are wonderful and fun to work with!

Experiencia fantástica: I’ve had the pleasure of working with Shannon and her team this past year! They are professional , efficient, knowledgeable and the best of the best!

Experiencia fantástica: My Wife and I worked with Jamie in buying our first house...she answered all of our questions, met us on short notice, and drew up our first and only offer on a Friday night. She was professional, personable, and very knowledgeable. Would highly recommend this group.

Experiencia fantástica: I interviewed four realtors before deciding to work with Shannon. I didn't hire her because she saw the highest potential selling price (she did) or because she had the best communication skills (she does), but I hired her because she laid out a comprehensive, detailed plan to prepare my home for sale and walk me through to closing. Shannon executed with excellence at every step of the journey. She brought in an expert to help me declutter and stage my home - using my own belongings and witho0ut spending extra money. She had a terrific photographer who showed my house in its best possible light. She prepared great materials to distribute, and activated her network of colleagues who knew my neighborhood well. Before it was on the market, there was already interest. We sold the house in 3 days for above asking price - and we had set that asking price significantly higher than the other agents had suggested. Shannon had a general contractor on standby to manage the few issues that came up on inspection, and at the last minute -when the maids found an issue during the 4 hours between my closing and the buyers, she skillfully negotiated a solution that kept the proceedings on track - and my stress under control. From start to finish, Shannon was a rockstar!!

Experiencia fantástica: Shannon is the best! This was my first home buying experience and Shannon made me feel comfortable every step of the way. I would use her again and again!

Experiencia fantástica: Shannon and team are amazing. Everyone is friendly and helpful. Shannon helped us sell or home and buy a new one. We ran into issue with the buyers of our house. Shannon went above and beyond to make sure the situation was resolved and that we didn't lose out on anything with the house we were buying. I would definitely recommend this team to anyone looking to buy or sell a home!

Experiencia fantástica: We had the pleasure of working with Shannon and her team for the sale of our first home. We loved Shannon’s tenacity and straight to the point demeanor. She tells it like it is and was always quick to respond to any of our (many) questions. We liked that she was easy to talk to and was very personable - someone you could go get a beverage with and shoot the breeze. She was a pleasure to work with and know that she will continue to have great success in realty.

Experiencia fantástica: I know several agents because I work in this industry but I decided to choose The Gilbert Group because of how great they market their listings and how fast they respond to questions and concerns. I listed my house with them on Saturday afternoon and by Saturday night I had multiple offers over list price. Shannon has been so fast to respond to my questions, has called me with updates, and has been a great support through everything. We are building a house and she has even went to bat for us with this process. She truly has done what’s best for US this whole time. I couldn’t give this group a better review. They are rockstars!

Experiencia fantástica: I have done business with Shannon Gilbert since 2009. She got me into my first home. Fast forward 8 years later into my 2nd forever home. Being a hairstylist, approval for a house alone wasn’t always easy, but she made me the max money and held onto my house with a lengthy closing schedule. Why, because she is just hands down the best in the biz in Indiana. She knows the market she knows how to buy/sell to your needs. Also, connected! Trustworthy and hardworking comes to mind anytime I think of Shannon and her colleagues.

Experiencia fantástica: Shannon and her group were amazing. I will use them again when it is time! You will not be disappointed in hiring them.