Blue Sapphire Homes
Sede Lafayette, Blue Sapphire Homes es una agencia inmobiliaria y empresa de gestión de propiedades comprometida con ofrecer un servicio personalizado y de alto nivel tanto a compradores como a vendedores en el mercado local. Liderada por el Broker/Propietario Drew Eggum y la Agente Inmobiliaria Dana Salerno, el equipo se enorgullece de actuar como su asesor de confianza, asegurando que cada transacción se maneje con profesionalismo, transparencia y una atención inquebrantable al detalle.
Para los compradores, Blue Sapphire Homes ofrece un sistema de orientación integral que comienza con la comprensión de sus necesidades y criterios específicos. El equipo ayuda con la pre-calificación hipotecaria, actualizaciones de propiedades y visitas personalizadas, proporcionando evaluaciones honestas e informales para ayudarle a tomar decisiones informadas. Desde la preparación de ofertas escritas y la negociación estratégica hasta la gestión de documentos complejos y el seguimiento de tasaciones e inspecciones, su deber fiduciario asegura que consiga el mejor precio de compra posible. También le acompañan en las inspecciones finales y asisten a la mesa de cierre para garantizar una transición fluida hacia su nuevo hogar.
Los vendedores reciben apoyo mediante una estrategia de marketing robusta diseñada para maximizar la exposición y minimizar el tiempo en el mercado. El plan de servicio incluye una estrategia de precios basada en tendencias del mercado, fotografía profesional, tours virtuales y listados amplios en plataformas principales como Realtor.com. El equipo maneja todas las visitas, recorridos para brokers y presentaciones de ofertas, filtrando a los compradores para asegurar su cualificación. Proporcionan comunicación clara durante todo el proceso, ofreciendo sugerencias de mejoras para aumentar el valor y gestionando todas las negociaciones hasta que se entreguen las llaves. Destacablemente, Blue Sapphire Homes ofrece flexibilidad en las estructuras de comisión, permitiendo a los vendedores adaptar los honorarios a sus necesidades específicas.
Para inversores y propietarios de alquiler, la agencia ofrece excepcionales servicios de gestión de propiedades con un enfoque único y rentable. A diferencia de muchas competidoras que cobran un porcentaje del alquiler, Blue Sapphire Homes ofrece una tasa plana mensual de $215 por servicios de gestión completa, independientemente del monto del alquiler, sin cobro de tarifa durante períodos de vacante. Los servicios incluyen la recolección de alquileres, depósito directo, coordinación de mantenimiento 24/7, inspecciones anuales y un portal seguro para propietarios. Para aquellos que prefieren manejar las operaciones diarias ellos mismos, también ofrecen un Servicio de Colocación de Inquilinos por una cuota equivalente a un mes de alquiler, que incluye marketing profesional, verificación exhaustiva de antecedentes y crédito, visitas presenciales e inspecciones detalladas de ingreso.
Ya sea que esté comprando su primera vivienda, vendiendo una propiedad o administrando una cartera de inversiones, Blue Sapphire Homes combina experiencia local con una filosofía centrada en el cliente para entregar resultados sobresalientes.
Horario de apertura
- Domingo: (closed)
- Lunes: 9h-17h
- Martes: 9h-17h
- Miércoles: 9h-17h
- Jueves: 9h-17h
- Viernes: 9h-17h
- Sábado: (closed)
Fotos de Blue Sapphire Homes
Nuestro comentario desde ImmoNetwork sobre Blue Sapphire Homes:
Un Enfoque Personalizado en Bienes Raíces y Gestión
Blue Sapphire Homes, dirigida por Drew Eggum y Dana Salerno en Lafayette, se distingue por una filosofía profundamente centrada en el cliente, adaptándose a las necesidades únicas de compradores, vendedores e inversores. El equipo se enorgullece de actuar como un asesor de confianza, asegurando que cada transacción se maneje con transparencia inquebrantable y atención al detalle. Para los compradores, ofrecen una orientación integral que comienza comprendiendo sus criterios específicos, guiándoles desde la pre-calificación hipotecaria hasta visitas personalizadas y evaluaciones honestas. Su deber fiduciario garantiza negociaciones estratégicas y un acompañamiento hasta la firma, asegurando una transición fluida a la nueva vivienda.
Marketing Estratégico y Máxima Exposición para Vendedores
Los vendedores reciben apoyo mediante una estrategia de marketing robusta diseñada para minimizar el tiempo de la propiedad en el mercado y maximizar el retorno. El plan incluye una estrategia de precios basada en datos, fotografía profesional y tours virtuales, con listados amplios en plataformas clave como Realtor.com. El equipo cualifica a todos los compradores, gestiona las visitas y mantiene una comunicación clara durante todo el proceso. Un punto fuerte destacado es la flexibilidad en las estructuras de comisión, permitiendo a los vendedores adaptar los honorarios a sus necesidades, junto con asesoramiento profesional para aumentar el valor de la propiedad antes de la venta.
Gestión de Propiedades Transparente y Económica
Para inversores y propietarios de alquiler, Blue Sapphire Homes ofrece un servicio de gestión de propiedades único y muy valorado. A diferencia de la competencia, cobran una tarifa plana mensual de $215 por la gestión completa, independientemente del monto del alquiler, sin cobrar durante períodos de vacante. Los servicios incluyen la recolección de alquileres, coordinación de mantenimiento 24/7 e un portal seguro para propietarios. Para quienes prefieren manejar el día a día, ofrecen un Servicio de Colocación de Inquilinos con verificación exhaustiva de antecedentes por una cuota de un mes de alquiler. Este modelo garantiza previsibilidad de costes y alto valor para los propietarios de inmuebles en la zona del Este de la Bahía.
Agilidad en Mantenimiento y Soporte Confiable
Las opiniones de inquilinos y propietarios de larga fecha destacan la rápida respuesta del equipo ante solicitudes de mantenimiento y consultas diarias. Muchos clientes describen a Drew, Dana y a sus agentes, como Gregg, como profesionales, accesibles y con un trato humano genuino. El uso de un portal en línea fácil de usar facilita la comunicación rápida, los pagos automáticos y el seguimiento de reparaciones. El equipo es reconocido por su transparencia al gestionar las obras y comunicar los horarios. Esta fiabilidad ha generado una fuerte lealtad entre inquilinos que valoran el mantenimiento de las propiedades y propietarios que aprecian la tranquilidad de tener una gestión profesional y eficiente.
Blue Sapphire Homes: Opiniones
Las opiniones son de sus autores. No verificamos que quien las escribe haya sido cliente.
Opiniones en Google
4,3 de 5 sobre 64 opiniones
Experiencia positiva: Blue Sapphire Homes need to hire more qualified contractors when sending them to the homes to do repair. Example when changing 2 floor tiles in the kitchen the lady had to google/youtube how to do it. And didn't match the tiles. Tiles cracked again a few weeks later. If she was a qualified contractor she would have let Blue Sapphire know that the floor flex's when people walk across the kitchen floor causing the tiles to crack. Another time a man came in to repair a hot water heater and brought his 12 year old son with him. He ended up putting the wrong part on the hot water heater which could have caused serious injury from gas leak or it could have exploded. Hot water heater went out 2 days later and ended up putting in a new hot water heater.
Experiencia fantástica: I had a great experience, this was my first time moving in over 40yrs. They made me feel comfortable during my move in experience. All of my questions and concerns were answered very quickly. I would recommend to everyone.
Experiencia fantástica: I had a good experience renting with Blue Sapphire Homes. Their portal is easy to use and their response time is adequate. Just follow the rules stipulated in the contract, treat the place you’re renting with care, and you shouldn’t have any problems.
Hello Carlos, thank you for being great tenants and taking well care of the property. We wish you and your family well in your new home that you purchased.
Experiencia fantástica: We were long term renters (13 years) in Walnut Creek. We worked with Blue Sapphire the last 6 years and had a wonderful experience. Drew and Dana were always highly communicative around any needs we had with the home and always brought a human touch to the experience. We highly recommend them as a preferred Management organization.
Hi Scott and Christy,
Thank you for the kind words, we truly appreciate it.
It was a pleasure working with you both over the years, and we’re glad to hear you had a positive experience with our team. Long-term tenancies like yours are always meaningful to us, and we appreciate how well you cared for the home throughout your time there. Wishing you both all the best in your next chapter, and please don’t hesitate to reach out if we can ever be of assistance in the future. Thank you again, Blue Sapphire Homes Drew/Dana/Team
Experiencia fantástica: The agents are always helpful with maintenance concerns. When something is damaged, they assist quickly and efficiently, and I’m very happy with their support.
Experiencia fantástica: A great experience so far! Thank you! Soraya Esfandiari
Experiencia fantástica: Our maintenance request was handled quickly and efficiently. Thank you!
Thank you we do try our best to get repairs done as fast as possible.
Experiencia fantástica: I’ve been extremely happy with Blue Sapphire Homes as the property manager for my condo in Emeryville over the past five years. Drew and Dana have been fantastic to work with—very professional, responsive, and reliable. I was incredibly busy with work and even moved to Boston during that time, but they took care of everything without me having to worry. From tenant management to maintenance, they handled it all smoothly and proactively. I’ve had a great experience and would definitely use them again. Highly recommend!
Experiencia fantástica: Blue Sapphire managed my property for over 13 years and living in a different state from where my property is, they always made things easy for me. It was a pleasure to work with them.
Experiencia fantástica: We’ve had such a great experience with able Sapphire Homes! Gregg showed us the place and has been incredibly responsive from the very beginning. Drew and Dana have also been wonderful to work with—such a professional and helpful team. Signing the lease was smooth and stress-free, and we absolutely love our new home. When we first moved in, there was an issue with the dishwasher and they had someone out the same day to take care of it. Couldn’t ask for better service!
Experiencia fantástica: We lived here for two years and had a great experience. The apartment was well maintained, any maintenance issues were solved promptly, and the community felt safe and welcoming. I’d recommend it to anyone looking for a comfortable place to live.
Experiencia fantástica: After our maintenance request, we recieved a quick response and the issue was resolved. We are very happy.
Experiencia negativa: Very saddened after renting with Blue Sapphire Homes.They are very unprofessional as a professional property management company. Very rude and unfair as on numerous occasions they refused to fix or change broken items clearly malfunctioned due to normal use. The $200 late fee after five days are absurd. Tenants can not use the outside water as Blue Sapphire have the faucets locked.Dana and Drew are not fit to communicate respectfully with tenants and they have become extremely unpredictable as nearly every year they raise the rent in a likely effort to make it hard to cope.so sad that after I requested to move things changed financially and Blue Sapphire forced me to vacate although I rescinded the request.very unfortunate to meet such heartless individuals.i had some difficulties receiving my deposit and emails and calls were not answered. It is unfortunate also that I tried to speak with someone in person at their noted physical address for Blue Sapphire Homes,however the address is only a UPS mailbox store.To prove the unworthy actions of Drew I received a text sent by mistake from Drew to another Blue Sapphire worker who had attempted to verify with Drew the return of my rental deposit.very rude and unprofessional comments indicating Drew's reluctantly to help me understand the transaction respectfully.Glad I had taken pictures and legally their threats to charge me for unfounded costs related to having the unit professional cleaned and replacing the same windows blinds that I complained about asking them to replace after residing there for over five years had gone unfixed as they refused,ultimately I did receive my full return deposit,although the wait was extremely long.
Experiencia negativa: 1-Star Review This is by far the worst property management company I’ve ever had to deal with. From the very beginning, communication was a nightmare. They sent our lease to the wrong emails and never followed up or reached out about move-in logistics. I had to contact the agent who originally showed us the property just to get any information—he ended up being the one to connect us with the company because they completely dropped the ball. Unfortunately, things didn’t improve after move-in. Emails were routinely ignored. They charged us for renters insurance—even though we had our own policy for the full two years of our lease—because the policy supposedly didn’t include both renters’ names. They never communicated that this was an issue until it showed up as a charge. The final straw was when a contracted company they work with—DPS—botched a simple repair. A leak should have required a plumber. Instead, they sent an unqualified contractor who made it worse, resulting in water pouring through our upstairs ceiling and damaging valuable music equipment. Despite sending pictures and videos, both companies denied any responsibility. At move-out, DPS again conducted the final walkthrough and claimed there was $3,000 in damage—an outrageous and inflated claim. They attempted to charge us for new paint throughout the home over minor scuffs, which are clearly considered normal wear and tear under tenant laws. After two years, they are also only allowed to charge for pro-rated damage, which they ignored. They even tried to charge for burnt-out light bulbs—yet provided photos clearly showing the lights were on. Completely contradictory. It’s clear these companies work together to exploit tenants and squeeze every dollar they can. I had to threaten legal action and take steps toward small claims court, backed by thorough photo evidence, to get my deposit back. If you are a property owner, do not use this company to manage your property. They will treat your tenants terribly, communicate poorly, and reflect badly on you as a landlord. If you’re a renter, be warned: you will not be respected or treated fairly.
We’re sorry to hear you feel this way, but we’d like to clarify the facts for the sake of transparency.
You were offered a pre-move-out inspection, as required by California law, which would have given you the opportunity to address any potential deductions. Unfortunately, you declined that inspection.
At move-out, a third-party inspection company—DPS—conducted the final walkthrough. While their findings did note damages well beyond normal wear and tear, the property owner ultimately chose not to pursue the charges and instead returned your full deposit in full, despite being legally entitled to withhold for certain repairs. This decision was made not because of legal threats, but because the owner did not wish to engage in further dispute.
We take great care to follow all California landlord-tenant laws, including proper documentation, notice, and prorated deductions when applicable. Accusations of working to “exploit tenants” are unfounded. We are committed to fair and ethical property management for both owners and renters, and many of our tenants have had positive experiences reflected in our other reviews.
We wish you the best moving forward.
Experiencia fantástica: Dana and their team are quick to respond and get the job done as soon as they can. We are so happy that we have a reliable property manager. Thank you, Blue Sapphire Team
Experiencia fantástica: Thank you for your continued efficiency.
Experiencia fantástica: The response time is very good whenever we have maintenance issues or requests, there was also one Sunday that I was able to contact them also
Experiencia fantástica: Fantastic good work and satisfied communication . Blue sapphire home management company very pleasant with in 4 years
Experiencia fantástica: Overall the process was really great to move into our rental. There was a slight gap in communication related ti receiving the key at the lease start up due to the holidays and everyone we worked with was so kind and understanding. The property is well taken care of. We have been renting for over 7 years through multiple agencies and Blue Sapphire Homes has been the easiest one to work with!
Experiencia negativa: Respuesta muy lenta en cuanto a reparaciónes
Thank you for bringing your concerns to our attention. I’d like to address the timeline of your recent plumbing request and provide some clarity regarding the scheduling process.
When we received your work order over the weekend, we promptly arranged for a plumber to assist you. However, it appears that the service was delayed due to appointments not being confirmed as needed. Specifically:
The plumbing company reached out to you to confirm the initial appointment, but the appointment was not confirmed on your end.
When they attempted to provide service, it was declined, and you requested same-day service, which the plumber was unable to accommodate due to their schedule.
The plumbing company then offered an appointment for the following day. However, the appointment could not proceed as it was not confirmed on your end again.
After you spoke with our staff, we explained the importance of confirming your appointment with the plumber to secure their availability.
We understand that plumbing issues can be frustrating and aim to resolve them as quickly as possible. To ensure timely service in the future, please confirm any appointments promptly with the service provider once they have been scheduled. This step is critical to avoid delays and ensure the issue is addressed without unnecessary back-and-forth.
If you have any remaining concerns or need further assistance, please don’t hesitate to reach out to us directly. We’re here to help.
Experiencia fantástica: From the perspective of a renter, Blue Sapphire is a fantastic property management company. They are responsive and have a good system for communication and resolving maintenance issues.
Experiencia fantástica: Very responsive to maintenance requests. Web site works well for communications and automatic payments.
Experiencia fantástica: Blue Sapphire Homes is an excellent property management company. I have had 3 appliances in my townhouse stop working and they have replaced them quickly, efficiently, and cleanly. They have worked with my schedule and I was not inconvenienced. I am able to go into the service portal online and get an immediate response from their service department. I am very happy with BSH and would recommend them highly for your property management needs.
Thank you Doug you been a great tenant, hope you stay for a long time
Experiencia positiva: Gregg and Drew are responsive and easy to work with! We're happy in our new place.
Experiencia negativa: Dont expect a return call or any interest. The answering service and automated email is all you will get. Trust your property elsewhere.
Hi Ben, I understand there might have been some confusion regarding the information on closing out your property, which our office cleared up for you. I hope the sale of the property goes smoothly. As you know, our main contact during the management of your property was your wonderful sister, Molly. Take care
Experiencia fantástica: Nice place nice people would recommend them
Experiencia fantástica: I wish I had more property for The Drew Crew to MANAGE!!
Thank you Rick you always been a strong supporter of our services. Thanks again.
Experiencia fantástica: Blue Sapphire has been excellent at managing my property for over 10 years.
Thank you Peg, it's been great working with you over the years.
Experiencia fantástica: Your service is and always timely and professional!
Thank you Pete. Dana and I have enjoyed working with you and your wife over the years.
Experiencia fantástica: Excellent customer service , quick response. Very well organized monthly statements to home owners.
Thank you Vladimir!
Experiencia fantástica: I have hired Blue Sapphire Home to manage my rental property in Alameda City for several years. I enjoy working with them. They are professional and effective property managers.
Thank you David how the years go by and we have enjoyed working with you over the years.
Experiencia fantástica: My experience with Blue Sapphire homes has been from the vendors side of things. My company provides plumbing services for their tenants and I must say that you can see how much they care for their tenants. They are consistently on top of any requests for service and following up to make sure that service was completed. One the vendor side of things I can also report that they pay their bills on time as agreed and their communication is excellent. It is very hard to find business that are A++ like this one to work with that matches our companies values and level of service. You cannot go wrong with Blue Sapphire Homes to work with as a vendor or to manage your properties.
Thank you Will!
Experiencia fantástica: Blue Sapphire is the best property management company. They are very responsive to both owner and tenants. Also, they have good marketing and sales channels to attract potential tenants and good screening systems as well.
It's been great working with you for many years. Thank you for being a great client of ours.
Experiencia fantástica: Dana and Drew are amazing to work with. So much compassion and consideration for the owners and just good people. Will recommend Blue Sapphire Homes to anyone in need.
Thank you so much, it's a hard business to keep smiles on everyone's faces. You know how that is your business is just as hard. We really enjoy working your your team. Thanks again
Experiencia fantástica: Great job!
Experiencia fantástica: Quick response, professional, knowledgeable. Field people and office crews are always helpful and that makes a great team. Thank you!
Thank you, always a pleasure working with you and your husband.
Experiencia fantástica: They’ve been my property manager for a few years now and I am very happy with them. Dana is always there to help when I or the tenant have any problems or issues. I could manage the property myself but why when I can have people who know what they’re doing manage it for me.
Dana, and the team thank you for being a long time client of ours.
Experiencia fantástica: I have been using Blue Sapphire Homes for property management of my home while living abroad. I have been very satisfied with the service. They are always ready to send out quality people in case of a problem in my home. I would highly recommend them.
Thank you Renee, it's been great working with you.
Experiencia fantástica: Great company to work with! They make it easy to contact them. Always a friendly person on the other side of the phone call instead of a machine to press digets that keep you on hold for hours. I would absolutely recommend these guys!
Thank you Jorge, always a pleasure working with you and your team.
Experiencia fantástica: Working with Blue Sapphire Homes as a vendor was exceptional. Their professionalism, punctuality, and clear communication ensured a seamless process. Their commitment to quality and satisfaction truly stands out, making them a distinguished partner in the industry. -Bayshore Plumbers
Thank you are team and I have enjoyed working with you.
Experiencia fantástica: We have the service with the company quite many years. We are happy with their expertise. They are very easy to communicate with the issues between landlord and tenants.We recommend them to our other friends.
Thank you Charles it's been great having you as a client and we enjoyed working with you over the years.
Experiencia fantástica: 4 years together and we Highly Recommend! Fantastic service, always quickly responsive, and reliable technicians. We always feel safe and taken care of by Blue Sapphire Homes.
Thank you Jamie, you been great tenants and happy to hear we been doing our job. Thanks again.
Experiencia negativa: 1 month of Blue Sapphire ignoring my emails concerning their unprofessional behavior and miscommunication regarding move out fees. They scam you and will ignore you once you point out that they did not follow the law beware of this company.
Sidney we explained to you countless times of how your unit that you rented needed to be returned to us. Your roommate was informed of this, who should of informed you. Also move out procedures was clearly stated in your lease. Thank you
Experiencia negativa: Terrible customer service. They will scam you at the end of the lease beware. 0 stars
Hello, If you are in fact a tenant of ours you are welcome to email me at [email protected] and I be happy to assist. We dont scam anyone as that would be against the law. As mentioned if you are a tenant that rents one of our properties please do email me. Our office hours are Mon. Through Friday 9am to 5pm. Thank you
Experiencia fantástica: I tried to fill an application but the place was gone quickly but they returned the application fee. Reply to email and messages was quick.
Thank you for the review. Property management is a hard business and hard to keep potential tenants, owners and current tenants happy. Hope you were able to secure a new place to live. Thanks again
Experiencia fantástica: Drew, Dana, and their Blue Sapphire Homes (BSH) team (including Gregg and Allen) have managed multiple of my properties in the east bay for over a decade. I tried to manage my own rental for a several of years in the beginning, and was then conned by a pair of "professional renters" whose job I felt were to cheat and make my life a living hell for almost a year. A close friend who was also a long term customer of BSH recommended Drew to me, and my life has been so much more peaceful ever since. Now with multiple young kids in my life, having to deal myself with managing multiple rentals would be a suicide task. Drew, Dana, and team have also taught me lot about being fair as a property owner. In many past instances where I felt BSH should have blamed or charged the tenants, Drew, Dana, or Gregg would clearly explain to me the best options to deal with the situations and when they felt I had the rights and when the tenants had the rights. An example of this that happened twice under their watch is that the tenants recently called to complain that the sink drain was clogged. BSH team quickly notified me of the tenants complaint so that I can provide authorization for BSH to call for a plumbing service to help the tenants ASAP. Thinking of my own personal home situation, I initially thought I'll end up paying the service invoice. I was surprised when Dana notified me that the plumber commented on the invoice that the tenants was at fault for incorrectly disposal of food down the drain. Instead the tenants will have to pay the invoice. Another example was when a tenant moved out and the wall paint of many of the bedrooms looked worn out. I immediately wanted BSH to deduct the tenants deposit to correct this. BSH team then asked me when the interior was last painted (which was close to 15 years ago) and coached me through that for this instance the tenants were not at fault for normal wear and tear. I saw some of the negative reviews, and I have a feeling these reviewer may not understand how fair BSH is. They are not here to side with either the landlord or the tenants, as both sides are paying service charges to BSH. They are hear to make sure things are accurate and fair to both parties. Also they are there at least for me to remove my headaches with managing properties, in which I would say they've done a fantastic job these 10+ years. Finally, I also love their automated software tool that bridge me with BSH team and the tenants. Notifications are quickly routed to the right party, payments from tenants or from me are easily handled, and making any requests (or reviewing them) can be done from a website instead of having to deal with calling someone. Takes out a lot of pain from the experiences.
Experiencia fantástica: I have been working with Blue Sapphire Homes now for over 3 years. The team is amazing. Drew is the guy we work with personally. He's the one that got all of our papers done. Anything that goes wrong at the house, Drew and Dana have been there every time. I would recommend them to anyone and everyone!
Experiencia negativa: It's not their office but their mailbox. Don't be tricked.
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