Hurst Realty

Experiencia negativa: Zero stars is more appropriate. Do you enjoying going weeks without AC in a heat wave and without heat when it is in the 20s-30s in the winter at night? Do you love the smell of raw sewage backing up in your yard? How about not being able to bathe for 4 days because your water heater busted? If you answered yes to any of these then this is the rental company for you! I rented from hurst for almost 3 years, in that time my experience was absolutely horrible. They bend the law to help their home owners not pay for repairs and make you the tenant suffer with no other options. I could list more things that occurred but there is not enough space in this review nor will it really change anything.They do not maintain or manage properties at all. Save your sanity, and the $300 dollar cleaning fee they charge you after you already rebuilt the front and back decks so you did not fall through them, as well as the painting you did to make the place look nicer and go literally anywhere else if you are looking to rent in this area.

Experiencia fantástica: If you're looking for a rental company that truly cares about its tenants, I highly recommend Hurst Realty. They have been the best rental company I've worked with in the area. Their staff is professional, responsive, and always willing to help when issues arise. The rental process was straightforward, maintenance requests were handled promptly, and communication was excellent throughout my tenancy. A special thank you to Jamie in the rental office and Jen at the front desk. Jamie has always been helpful, knowledgeable, and quick to assist with any rental-related questions or concerns. Jen is always welcoming, friendly, and professional, making every interaction a pleasant experience from the moment you walk through the door. It's refreshing to work with a company that treats people with respect and genuinely cares about providing excellent customer service. Hurst Realty has set the standard for what a rental company should be, and I highly recommend them to anyone looking for a rental home in the area.

Experiencia negativa: Stole my security deposit after I left the place spotless. I have documents to prove it. Citing people’s names as the charges. Could not produce an itemized copy of charges aside from just people’s names. I cited landlord security deposit statute. They sent me a check with a threat to return the money or face collections. They put a collection on my credit three times after I won credit disputes. Do not rent from these people. They are dishonest and will steal from you and try to drag your credit to force you to back down and pay them money they are not owed. Even years later I n their portal there is 480 in charges with people’s names listed. They finally quit with the collections after the third dispute ruled in my favor.

Experiencia fantástica: I've been dealing with Hurst Realty for 15 years and every single one of them was always fair and professional.

Experiencia fantástica: Pam is awesome!

Experiencia negativa: Renters beware! I completely agree with all of the other reviews from renters. Document, document, document! I have pictures, videos as well move in documentation showing that all of their false and inflated charges are ridiculous. Be very careful if you decide to rent from them. I have never lost any of my security deposit from previous rentals yet they nickeled and dimed me to death and actually told me I owed them money at the end of the day. I question their business practices as well as their ethics. Interestingly, some of the vendors that they hire to “clean things“ that were not done to their liking are actually relatives of theirs…. I would highly consider using anyone else to rent from. I have had lovely experiences with both Emerald Isle Realty, as well as Shorewood Realty.

Experiencia fantástica: Had an amazing experience with Gayle. We were under a major time crunch to sell and somehow she managed to get our house sold half that time and helped us find our forever home! She was truly amazing and even developed a relationship with our children along the way. We couldn’t recommend her enough.

Experiencia fantástica: Hands down one of the Best Realty companies around. Everyone that works at this business goes above and beyond and are always super friendly.

Experiencia negativa: I am very dissatisfied with hurst reality. Me and my fiancé only lived there for about 2 months, he is in the military, and he got orders which means we had to move to his new unit we let hurst reality know we would be moving which wasn’t an issue, but they told us we had to get professional cleaners to clean our carpet and get a flea treatment. We did not have fleas but because of us having 2 dogs they made us do that then on top of that they made us get our brand new carpet clean meanwhile we have never let our dogs on the carpet upstairs which made no sense to have professionally done when we could’ve done it ourselves. just now getting the security deposit back and seeing all kinds of crazy charges on our account. They also are charging us again for the flea treatment which is outrageous. They said there was still fleas in the home after they came and did a flea treatment which is not true consider we never had fleas to begin with and charged us again without our knowledge. And charged us a 3rd time. On top of that charged us a cleaning fee saying we never cleaned the home before we left which is also not true at all bc we cleaned before we left this place is not good at all they just want your money and will put a bunch of false charges upon move out and i would never rent thru them ever again. stay far far away from this company! Side note with all of the charges they gave us came out to way over 500$ We payed 150 for the first flea treatment, another 85$ for the second flea treatment, 75$ for the 3rd flea treatment, 175$ for the cleaning fee, 133$ for paint trim up and 150 for carpet cleaning. Also more charges on top of that. How can you possibly get away with charging someone crazy amounts when we only lived there for 2 months.

Experiencia fantástica: Had a wonderful experience renting with Hurst Realty. Great people and very proactive if at any time a maintenance issue occurred. We walked into a clean home, with a great location and had all-new paint and carpets. Hard to find that in an area with people always coming and going. Great experience overall!

Experiencia fantástica: The folks there found me the perfect house right in Swansboro and I couldn't be happier. The staff were incredibly accommodating, not just with assisting me in the rental process but also with setting up amenities and getting me plugged into the community. Highly recommend their services.

Experiencia fantástica: Very friendly and willing to help and answer all my questions.

Experiencia fantástica: I would just like to say that Hurst Realty is great! Jamie who is the Property Manager is by far the nicest person and Anna Hurst who is a realtor is very friendly and kind willing to help anyone with any questions they may have about buying or selling a home. I would recommend Hurst Realty to anyone who is looking for property management or to buy or sell a home.

Experiencia negativa: Update!!!! If you review this business they will call, and text your phone! This is harassment just sell the house and leave us alone!!! This woman came to our door, upset our dog, woke our baby up from her nap. To ask us to move our tent we just put up today to dry from the rain. It is Thursday the open house is Saturday…. A realtor who comes into a neighborhood and isolates the neighbors is not a good realtor. If you want what’s best for your clients you would be better to be nicer to people. You’re response to my request was belittling. I will make sure people know the kind of person they are doing business with.

Experiencia negativa: Rude as hell, with absolutely no consideration for what anyone might be going through. I have the misfortune of living next door to a house she’s trying to sell, the blonde lady went ahead and submitted a complaint with the town about our lawn being too long after we were away on vacation for a week and having a funeral service for my wife’s mother- real classy! Would have given 0 stars but that’s not an option.

Experiencia negativa: If you're going to rent from Hurst...it is in your best interest to take pictures of every INCH of the interior and exterior of the home and property upon move in. That way, when they try to charge you for cleaning fees or rubbish removal (of items previously left at the property upon move in) hopefully you will avoid the frustration we encountered. We're a retired military couple, rented temporarily until we found a house to purchase. We passed quarterly inspections with them for the rental. We have never not received an entire deposit for a rental or been penalized upon vacating military housing. And the "incentive program" they have you pay an extra $40 a month for... if you have a good credit rating and pay your bills on time, it's nothing but a scam and is of no benefit.

Experiencia fantástica: Hurst Realty has been managing our property since 2018. We've never gone a day without having a tenant, we've never had a tenant complain about not receiving timely support, and the Hurst team is always quick to answer my questions and solve issues. A few years ago we had a very serious issue happen in our rental property. The owner, Chuck, gave me a call, reassured me and expertly handled the difficult situation. If you're looking for competent and no-hassle property management, then go with Hurst Realty.

Experiencia negativa: Hurst Realty insists on disrupting privacy to inspect their rental properties every three months while never updating important plumbing or changing anything. This incident is due to their neglect. Not once did they call about when it would be fixed, and I could come home. However, they still wanted their rent from me while I was displaced for weeks. Hurst Realty increased rent and applied an “incentive” program to rent. While new renters may not understand, this program truly doesn’t provide any benefits. Beware of Hurst and their overbearing tactics.

Experiencia fantástica: I'm a property owner in Swansboro. I have been using Hurst realty to manage my property for 3 years. So far, I could not be happier. The staff is kind, professional, and seem to build a pretty good relationship with my tenants. They are thorough in their reporting and provide regular text and pic updates to me regarding required maintenance etc. both via text and the owner portal. Anne is proactive in keeping me in the loop! I get a full quarterly home inspection/report on my property with recommendations (siding repairs, plumbing etc) from my tenants and the property manager on any issues they might be encountering at the property. They make my life easy!

Experiencia fantástica: Have just finished a one year lease and signed a new one. Nice people who are easy to deal with.

Experiencia negativa: Be real careful here, especially if they are the sellers agent. Have the house inspected by professionals, not a shady inspector that your agent may recommend. I found all kinds of problems after closing, many of which were, in my opinion, deliberately hidden.

Experiencia negativa: Unethical, Scammers, Non Professional and they assume people are ignorant to the law and their rights. DO NOT waist your time or do any business with these people. Just read reviews. Filings with the NC Real-estate Commission will follow.

Experiencia negativa: Scammers! Beware whether you plan on renting or hiring this office! They think people don't understand or ignorant to the law. On top of that, they will turn your file over to a collection agency despite them having no legal stance in there claims. In this situation even the home owner whom hired them to manage their property got scammed in the process. You would think they would hire a lawyer if in fact anything they claim is legally owed to them but instead they go to a collection agency because they can't afford a lawyer and to make your life miserable. I have news for you CHUCK! I can afford a lawyer and you will fall back and hide some more in your little office that you are always cooped up in all the time!

Experiencia fantástica: Helped us find a rental and are easy to contact.

Experiencia negativa: There’s a reason why the rating is what it is for this place. I notice the owner or the boss replies smartly to the same complaints. There’s a reason. Avoid this place at all cost they say one thing then act a different way and then when questioned about unlawful things they don’t respond or just act like they can make there own rules and disregard actual law. Been moved out for over two months I moved out early giving them plenty of time in advance followed all protocol they told me in writing. Still haven’t received my security deposit despite the place going on sale the next week I move out. Charged me twice randomly on my hurst portal with no description on what it was. Asked them about it no response until I said I was filling a lawsuit. Wanted me to keep my utilities running for two months despite what they sent to me saying they can be turned off after the final inspection but apparently they make there own rules. It wouldn’t surprise me if they comment on here with smart responses but I have screenshots of our convos. Avoid this place at all cost I am very surprised they are still up and running. Hopefully someone can get justice of this scam of a reality.

Experiencia negativa: I hope this review helps others so nobody else has to go through what I have. I have been a renter of twenty years and every single time I got my full security back-until Hurst. I rented 2 homes from them and both times I did not get my full security deposit back as they had maintenance come in and charge labor out of my security deposit for the most ridiculous things. I have been a great tenant- I paid rent well before the due dates and I left both places cleaner than when I moved in. The last place was a nightmare as the refrigerator broke multiple times and each time it did, I was without one- No offer to get a temporary one for me- nothing for weeks on end. Once they decided to place the home on the market I tried my best to be generous and helpful and since I work from home I confirmed every single showing while I was living there the last month ( I would literally go out in the field with my phone while they did up to 4-5 showings a day). I can go on and on, but Hurst has wasted enough of my time that writing a review is even exhausting. Read the other reviews and do your homework before you deal with these people.

Experiencia negativa: I would give this place less than a 1 if it would let me. Ann will tell you one thing and lie and manipulate you for another. I have personally have had to file suit against this company. Any subcontractors they hire will rip you off as well as they will. A fly was in the window sill a few days after my departure and they charged me $85 to clean it. To top it off there were many thing done to the house prior to me Moving in but yet they charged me and said I did it. Through the years I have lived in Jacksonville this was the worse realty company they will charge you on all frivolous and fraudulent charges .

Experiencia negativa: My sister rented a house from them being a traveling nurse, supervisor ann holt has a horrible attitude and the house was not move in ready, filthy and a laundry list of complaints upon move in don't use this company, worst customer service I've ever dealt with rentinging a home

Experiencia negativa: Do not rent from this people . Run Run Run , they will charge you fraudulent charges when you move out . Take pictures , I mean pictures , every little thing count if you not trying to be in debt like I am . They even charge for light cleaning LOL

Experiencia fantástica: They do a great job

Experiencia fantástica: Good, honest people work here. They were our property managers for 3 years and ensured our home was taken care of. They were good to our renters and us. Highly recommend this business!

Experiencia negativa: Hurst Realty and management. Beware! They are very deceptive and dishonest. They do not honor their paperwork and if you do not bug them they will tell you that it was your fault. They will assure you that they have done everything right and every other professional who specializes in a specific field is wrong. THEY DO NOT CARE! And do not hold their employees accountable. Doing business with this company has been nothing short of a nightmare and a headache. If you decide to do business with them, you have been forewarned. Invest at your own peril. REPLY: I was going to address what your response, you will continue to to deflect which is the same reason why we are where we are today. You know and I know that, "Hurst Construction Co, Realty, and Management," cut corners and do bad business that seems to never be their fault! There is a reason for the reviews you all have.

Experiencia fantástica: Everyone was friendly and easy to work with. They got the house I rented ready in a short period of time. Maintenance was punctual, thorough, and very friendly. I understand they are a busy company and impressed that they made sure all of my needs were taken care of in a timely manner.

Experiencia negativa: Honestly if there was a no star option I would chose that. Hurst, specifically Daphne who we worked with is completely unprofessional. Unfortunately, from the start they were extremely hard to work with, maybe that was a sign to look somewhere else. From having our move in date being pushed back three times to then moving into a house that was supposedly “cleaned”. No it was not. We were great tenets who paid on time and for them to not work with us was very disappointing. Moving out was just as much of a hassle. We cleaned that place spotless and it was much nicer then when we moved in. They expected us to pay a $125.00 cleaning fee. After months of addressing this issue with Daphne and asked for phone calls back. I received NONE of the phone calls back. They can respond with a letter? How unprofessional. Wish we looking at the reviews before we had rented with them. I am not one to write a review but to say I am upset is an understatement.

Experiencia negativa: First time using a property manager, had some bumps, and those bumps turned into mountains on numerous occasions. The staff is friendly until you need something, then they scatter. They are nice until you need them to do something that requires more than doing nothing. In brief, 1) communication is horrible, no follow through and things that are discussed are not remember by the agency. Doesn't matter if it by text, email or phone, 2) seemed to be more in it for the easy buck than going the extra step or stepping up to the property management plate, 3) poor planners when it comes to big things (i.e. a major hurricane), 3) seem to want their cut and make sure they get paid and not always looking out for the owner, 4) failed to execute the contract as signed and agreed upon, 5) what seemed to be a little outrageous fees, 6) sketchy billing and accounting procedures. I will say to be fair, my tenant had no issues, but was willing to tell me (the owner) that there were some things the weren't as up front or willing to tackle. Overall the tenant was ok with Hurst. We stuck it out for about a year and when the hurricane hit in Aug/Sept 2017, Hurst's ability to handle, manage, fix, meet adjusters... all the stuff you would hope they would do and should do, they just didn't. I ended up calling and arranging for thing to get fixed. I even drove the 13 hours to my home to see what what going on and to start stuff as the property managers were no where in sight. We switched and so far have been happy since. Owner Beware!

Experiencia negativa: 2 and not 1 because I know they represent some ill-prepared home owners and they bare the full brunt of tenants' anger. They took my frustrations with the homeowner on the chin like a champ. Per the contract, what remains of the security deposit is the be returned within 30 days of vacating the property. The onus is on the property manger to ensure the tenant gets that monies returned within the prescribed timeline. At 31 days, and with no check in hand, I had to call this company to ask where my 650 dollars were. After put on a brief hold I was told my check "would be put in the mail that day". No apologies for the inconvenience of holding onto a significant portion of my money. No offer to hand deliver the check that day to me. That would have been a 15 minute effort on their part. No priority mail to get it to me faster than normal mail. This is extremely unprofessional and luckily I am not in a position where the monies they are holding on to would impact my bills.

Experiencia fantástica: Hurst realty, from a renters perspective is a great realestate management company. I rented a property from for 2 years. The staff is always helpful and caring. I went through hurricane Florance and the house was pretty badly damaged. Chuck And Daphne both called to check on me as soon after the storm as possible. They even had another rental to offer me. If you are looking to rent or looking for a rental management company. Hurst reality is the team you want.

Experiencia negativa: Attention: At the request of certain people i have to make an apology on here. some people feel i wrongly accused them of being "con artist" and stealing money. I wrote my last review out of anger due to certain life stresses. i am sorry if Chuck or anyone else feels they have been wrongly accused of being something they arent. please accept my apology. All that being said, i am still a very unsatisfied customer and i have no choice but to continue to rate them one star.

Experiencia fantástica: I have at least 15 years of renting experience with four different realtors (including this one) after deployments and PCS moves. That being said, Hurst Realty is the first to make my family and I feel like people instead of just another sale. When I communicated any issues, I found they were quick to respond and help. As a single parent, this was extremely helpful in the whole process. I was disappointed by the amount of bad review's, however, it is true that people tend to post the bad instead of giving credit where credit is due. I have also learned it is extremely important to do a thorough inspection before signing anything before moving in; otherwise, you will be charged and held responsible. I highly recommend Hurst Realty to anyone looking to rent or buy☺ Thank you Hurst Realty!!!

Experiencia negativa: Another unfortunate victim of this property management company. I moved my family into one of the properties before reading any of these reviews due to the short notice nature of my move to the area. We moved into a dirty home which my wife spent a week cleaning. Every time we picked our daughter up her clothes would be brown from crawling on the floor. We were charged $225 for a ''deep pet clean" even though I can guarantee the previous tenant was not charged the same. We were then charged another $160 for general cleaning even though we cleaned the whole house. Told that the kitchen was 'disgusting' despite the fact we noted on the check in sheet that we were scraping stuff out of the microwave. We were charged over another $100 for things that we noted were broken on our check in sheet for damages. Ever since picking up the keys and paying our deposit we have been treated poorly and with blatant disrespect. I have called to resolve this issue and others that we had throughout the past year only to be told that I was being untruthful. It is no wonder that the owner of our rental chose to sell the house through a different realtor than Hurst. Judging by previous reviews this appears to be the only way to get Chuck's attention so I hope he reaches out.

Experiencia negativa: Horrible customer service. Rude. Greedy. The worst realtors I have ever dealt with.

Experiencia fantástica: Great people. They will do their best to make the impossible possible.

Experiencia negativa: NEVER AGAIN. but at least maintenance guy was nice.... They inspect everyone every 3 months. Along with making sure the house isn't damaged, it must be cleaned to the point no one lives there or you have to pay $50 and get re-inspected. Fine. Ok, can deal with that. Now tack on that I specifically asked them to talk to the actual owner on a few occasions. NEVER have they actually done this, though they claimed they would. We just moved out. So this is how the move-out is going: You cannot turn off utilities until the house passes inspection. (so if you move in way after turned off, guess what? it will cost you a lot just to have water/electric turned on). They will not tell you the day the house is inspected (you turn in keys and they decide when they feel like looking at it). Soo, I had to called over a week after handing in keys to be told "oh yes your house was inspected so its fine to turn things off". jee thanks for keeping in contact. Now 2 weeks after utilities are turned off I receive an email stating I owe them over $200 because the house wasn't as clean as listed. We scrubbed the dang floors and everything. (carpets must have a receipt from a professional cleaner). They supposedly can't use security deposit to pay for cleaning. When I called to ask about this, the response I got was I needed to specifically ask so-and-so and "welcome to north carolina"....

Experiencia fantástica: Great company to deal with! Gayle Is an awesome realtor!

Experiencia negativa: Wish I didn't have to give any stars! A year ago last September, my husband and I thought we had found the perfect little house. It was for rent through Hurst Properties but we were told the owner would eventually want to sell and we would have rights of first refusal. While the house had a great river view, it did not include waterfront, but behind the house was a community dock and bathhouse on community property. It was a great neighborhood. The house was small and needed a lot of work, including many upgrades. We thought the most the house would sell for would be $200,000, and even that was too high. In June of 2017 we were informed that our lease would not be renewed and that the owner wanted to sell, and that the owner would probably want a high price for the home. Chuck at Hurst Properties assured us he could work for both of us and said he wanted to help us purchase this home. He told us to start looking into financing and he would be talking to the owner in July to come up with a price. I did mention to him about us renting month to month in the event that September came and went and things still weren't ironed out. In July we were approved for a loan. I called Chuck, told him the good news, and asked him if he had a price yet. He said he had not met with the owner. He also told me he did not know if we could rent month to month. I said to him, "I guess we are in limbo." His answer was, "I guess you are!" That did not set well with us when Chuck had told us he could represent us as well. He did say that we should look at other houses for comparison and that he would be happy to show us some homes. A week later I called back and had to leave a message for Chuck. We indeed had some houses we wanted to look at. To this day, we never received a call back! Needless to say, we were in a pickle, so we contacted an agent in Morehead City. She showed us numerous homes, which only made us realize how inferior the small house we thought we wanted to buy really was. We ended up purchasing a lovely home that had all the upgrades, and a view of the intercostal waterway for less than what the owner probably wanted for her little house. I called Chuck the end of July and told him we would be out of the home when our lease expired. At that time, he still didn't have a price! The day after we turned our keys in to Hurst, the little house that we had been renting, went back up for rent! We were very surprised, since we had only heard that the owner wanted to sell. Chuck Douglas at Hurst never worked for us, nor could he even call and explain what had happened. We feel like the house wasn't worth what the owner wanted and she was advised to rent. Our lives were disrupted this whole summer and the bad thing is that no one at Hurst really cared. I wouldn't recommend Hurst Properties although Daphne, the property manager, is a gem!

Experiencia fantástica: Excellent staff and a wide range of rental property. Daphne is the greatest...

Experiencia negativa: Wish I could rate 0 stars!!! absolutely the worst realty "company" you could go through. I made the mistake to move into a home with them thinking they were a legit, honest company, only to find out they are completely incompetent and lack the basic understanding of what it means to "manage a property". I have contacted them several times about a mice infestation which has now led to snakes in my home. Hurst falls back to "it's your problem, your lease states that it's your responsibility", knowing the only reason they put that in the lease is due to the fact that this was an ongoing issue. The appliances that were left in the home had already had electrical tape all over it due to mice chewing into it. The mice have infested the stove and nest there. Now you may be thinking "ew this guy must live like a slob" well considering the property gets inspected every 3 months leaves NO room to be a slob. Hurst FINALLY got someone to come look at the problem after threatening them with the health department coming to inspect but get this... they sent a guy out who DOESNT HAVE A LICENSE TO EXTERMINATE MICE!! He was a wildlife danger control specialist who catches raccoons, snakes, etc... needless to say the Health Department is coming this week to check this situation out. Thank god the guy who came out to "find the snake" told us ways to rid the mice ourselves since Hurst fails to comply. DO NOT RENT FROM THESE SLUMLORDS!

Experiencia negativa: Really disappointed with the property management portion of this company. We used them for three years while we were overseas. Came back to our house and found damage to carpets, siding, and walls. We specifically asked for no pets to be allowed, but they "forgot" and we ended up with renters who had a dog and did damage. Since we didn't move back to the states until after the 30 day period of the renters moving out, Hurst said we have to cover all the expenses ourselves because they already gave the deposit back. There were supposed "inspections" but I highly doubt that ever did happen because the damage would have been caught them. I'm so disappointed because we trusted them while we were so far away and clearly they didn't care about or property very much. I used to recommend people all the time to them, j will no longer be doing that. I will add though Gayle is an amazing realtor who took great care of a property we were selling. Hurst is just a horrible property manager

Experiencia fantástica: It was a very good place the people their are so friendly

Experiencia negativa: *PLEASE READ BEFORE CONSIDERING THIS COMPANY* The staff were extremely rude to my wife and I... countless times.When inspection time came around they requested for new keys (I had changed the locks due to the fact some locks used different keys that were not provided) When they came for the inspection we gave them there key as they should have one, around a month later we stop in to pay our rent as the lady at the front desk Melony(the woman that had inspected us) nonchalantly tells me she had lost the key the day i gave it to her and that she demanded a new one. later i had found the key in our driveway thankfully. making me think that anyone could have picked it up walking right into our house and she had waited until a month later to notify us? As soon as I began renting from Hurst realty the land lord automatically started calling me, stopping by the house uninvited with no notice at all. trying to persuade me to buy the ridiculously priced house . not to mention he still had A LOT of his stuff at the house and he never fully moved his things out he also put his things for sale on craigslist and would come buy the house and meet people to sell his items he had posted on the site....but never fully moved his things out... when time came for us to move due to work the deposit of 900 dollars was taken (not a shocker) after everything was over and we had moved. The landlord was harassing my wife telling her she needed to give him personally 3,000 dollars in "damages" for a small broken window and "fleas" from our dogs or that he was going to sue us and have her put in jail ( thinking he could scare her) Me being on deployment my wife told me what he was saying to her, i immediately messaged him telling him to not contact my wife and that we would meet him in court if he felt it was necessary. He immediately blew up sending me threats calling me a pos marine, telling me he had pictures of his stuff in our house that we had "stolen" and that he was going to "Introduce someone to me" whatever that meant . soon after we filed a police report showing the messages to the police not hearing from him again. we had done nothing wrong to anyone we kept to ourselves always being polite and paying on time. SAVE YOURSELF THE MONEY AND TIME. DO NOT RENT FROM HERE,

Experiencia negativa: I usually do not write reviews for anything but this whole experience with Hurst Realty has been horrifying. If you can avoid renting from them I would. I have rented from 3 other companies before Hurst and have never run into so many issues. First my fiance and I moved into a dirty house. I don't think any surface was clean. The dirt was caked on the microwave, refrigerator and stove. Not to mention the back yard looked like a jungle due to the grass and dandelions standing 3 feet high. We then lost AC during the summer and couldn't get a hold of anyone for 6 hours after calling and calling. The house was at 86 degrees and Hurst did not send anyone out for 2 days to fix it. Then they decide to charge us for the repair man coming to the house. We were relocated to Virginia so had to move out before our lease was up. We were never notified that anyone signed a lease to move into our unit one of the utility companies called us letting us know someone else was trying to open an account for our address. This of course was after we had paid our December rent. Was Hurst going to ever tell us? I dont know but it seemed to us like they were trying to receive rent from 2 different people for one house. We also were charged for many things upon move out one of which was $80 for someone changing 3 light bulbs.. A little outrageous.... The list keeps going, but the bottom line is the staff is very rude, the process has been the worst we have been through, and if you can avoid them please do.

Experiencia negativa: Absolute WORST reality to rent from. They never want to take responsibility for anything. They will try to fail you on your home inspection for anything. One time we were failed for a dirty back door (the outside). Like seriously? When my husband and I moved into our house, the grass in the back yard was so high it was to our hip! The main lady at this establishment is named melany or melody, I can't remember and don't really care too. She is very rude and doesn't work with you at all with rescheduling. My husband and I are both active duty military and we are considering reporting her to our command so that she cannot do any business with the military. I honestly can't imagine how much money they have scammed out of us. Please stay away from this reality company.

Experiencia negativa: Rented from them from Nov 2013 to July 2014. Had issue after issue come up with rental property and they were always hesitant to fix the issue and always trying to point the finger back at me. One time our dishwasher stopped working because screws and springs were stuck in the drain and they told me I put something in there I shouldn't have, even though it was my first time using it, and charged me $80 for their maintenance person to "fix" it.

Experiencia negativa: Worst reality company ever. If you can avoid using them then do! Gale the front desk staff is so rude it's crazy. They charged outrageous charges when moved out over $200. STAY AWAY!

Experiencia negativa: Wouldn't recommend anyone to rent from here. They give random inspections with a 2 day notice (if any). The current property manager is extremely rude and would not reschedule.

Experiencia negativa: We rented from them we was always on time with out payments never gave them trouble we had the house in better condition then we got it and all they did is consistently wanted money from us.we had to break contract because I got orders away and took extra leave to be able to move without rush we had a couple who was wanting to rent the place as soon as we moved and they made the wait just to make us pay. THEY ARE MONEY HUNGRY