Rob Smith, Realtor, Mathieu Newton Sotheby's International Realty

Fantastic experience: First-time home buyers need a lot of guidance, and the last thing you want is someone pushing you beyond what you planned for. Rob was the opposite of that. He respected our budget from day one, never once nudging us to stretch beyond our comfort zone, and instead focused his energy on finding us options that weren’t widely advertised or on everyone else’s radar. My partner and I came into this process with little knowledge of what to expect, and Rob made every step feel manageable. He went above and beyond to lay out our options clearly, presenting thorough comparisons while always giving us the space to make the decisions we were most comfortable with. There was never any pressure, just genuine guidance tailored to what we were looking for. What truly stood out was how responsive Rob was throughout. No question went unanswered for long, and for someone unfamiliar with the home-buying process, that kind of availability is everything. He helped us navigate inspections, offers, mortgage timelines, and the mountain of paperwork that comes with it all, always explaining the “why” behind each step. Perhaps most impressive was his efficiency. From the moment we got in touch with Rob, we found our condo within a month, without enduring countless visits or drawn-out searching. He understood our needs quickly and made every showing count. We couldn’t be happier with our new home, and a big part of that is because of the experience Rob created for us. Highly, highly recommended.

Fantastic experience: We had an outstanding experience working with Rob on the sale of our home. From the very beginning, he guided us through every step of the process with professionalism, expertise, and dedication. Rob’s advice on pricing was spot-on, helping us position the house competitively in the market. He also provided excellent recommendations for staging and minor upgrades that significantly improved the home’s presentation and appeal to buyers. He made important negotiations on our behalf, ensuring we got the best possible outcome. What truly set Rob apart was his willingness to go above and beyond. He hosted four open houses to maximize exposure and worked tirelessly to keep everything moving smoothly. Since we were not always available, he personally handled numerous tasks on our behalf, including coordinating and attending fire department inspections, oil and electrical checkups, and many other appointments. His support saved us countless trips, time, and stress. Throughout the entire process, Rob was responsive, reliable, and genuinely invested in achieving the best outcome for us. Thanks to his hard work and attention to detail, our home sale was far smoother than we ever expected. We highly recommend Rob to anyone looking to buy or sell a home. You couldn’t ask for a more knowledgeable, dedicated, and trustworthy realtor.

Fantastic experience: After interviewing several agents, I chose Rob, and it was the best decision I could have made. His local expertise made my Westborough home buying experience seamless from start to finish. Rob truly shined when I hit a competitive bidding situation and ultimately helped me win the offer. Throughout the entire process, including navigating the Purchase and Sale and home inspection, Rob was proactive, highly professional, and incredibly sharp.

Fantastic experience: Rob simply is the best of the best!! He is extremely knowledgeable and provides a lot of much needed support especially for first time home buyers like myself. His response time was literally within minutes. That was a huge benefit especially in bagging the right house which we closed within just hours of listing. Speed, accuracy of market trend analysis and knowledge with experience is the name of the game here and I was lucky to be working with Rob who simply is a master of all these qualities!

Fantastic experience: Had a great experience working with Rob on my recent home purchase. He was professional, responsive, always available, patient enough to answer all questions & knowledgeable throughout the process. Provided clear guidance when required, timely updates, and good negotiation support. Highly recommend him for anyone looking to buy a home.

Fantastic experience: Words can not express the extraordinary job that Ron Smith did for us in selling our house. We were living out of the country, he took care of absolutely everything. And he sold the house in 2 days at top listing. The staging and clean up he did for us was simply amazing! It looked like a brand new home. When the inspection noted plumbing and electrical issues, he negotiated a small deduction off the price. It was absolutely seamless. He communicated daily with us. With the listing, we had close to 30,000 views! Even with the all of this work he had done, the house closed 2 days early. I did my research through Ideal Agent. He was #1 recommended broker for our area. He set us up with his attorney, which is required in MA. The attorney, Davis Chyten was also exceptional. They both actually answered the phone every time we called. It all got done while we were living abroad. I would recommend him with 100% support that he will do the very best job above expectations.

Fantastic experience: My family and I have known Rob for a long time, so when it came to buying our dream home, we knew he was the only person we wanted to work with. He was incredibly patient with us, always taking the time to truly understand what we were looking for. What really sets him apart is how he goes above and beyond. He was always available to answer our questions and was a true partner in the entire process. He genuinely cared about us finding the right home, and thanks to him, we were able to. We couldn't be happier and highly recommend him to anyone looking to buy or sell a home in MA!

Fantastic experience: Selling my home with Rob Smith was a seamless and outstanding experience! His deep knowledge of the local market ensured my property was priced perfectly, attracting serious buyers quickly. Before listing, he went above and beyond, coordinating with top-notch painting contractors, carpet cleaners, and deep-cleaning services to prepare the house flawlessly. He also arranged a skilled staging contractor to enhance the property’s appeal and hired a professional photographer to showcase it beautifully, making my listing stand out. Rob handled all negotiations with expertise, only presenting offers that met my expectations, which saved me time and stress. His professionalism and strategic approach led to a fantastic sale. Additionally, he assisted me in finding a qualified realtor for my out-of-state move, even interviewing prospects to ensure a perfect fit. His dedication, attention to detail, and personalized service made this process effortless. I wholeheartedly recommend Rob Smith to anyone selling their home!

Fantastic experience: Rob was knowledgeable and very helpful with the sale of my brothers property. If I needed something done or taken away he always had recommendations as to who I should contact. I would highly recommend him for all of your real estate needs.

Fantastic experience: After a year and a half of searching for our first home, we finally found the perfect place—and we couldn’t have done it without Rob. From the very beginning, he was patient, attentive, and genuinely invested in helping us find not just any house, but the right one. His knowledge of the market, quick communication, and honest advice gave us the confidence we needed throughout the entire process. Even when things got tough or discouraging, he stayed positive, persistent, and supportive. We always felt like we had someone truly in our corner. We’re now settling into our dream home and still can’t believe it’s real. We’re incredibly grateful for Rob and would 100% recommend him to anyone searching for a home—especially first-time buyers. He made what could’ve been a stressful experience feel smooth and exciting. Thank you for helping make this dream a reality!

Fantastic experience: Rob is wonderful! He helped us with our house buying process and it was an absolute pleasure working with him. Besides his expert advise and knowledge in the field, he was always available when needed and always in a great mood. I would highly recommend working with him!

Fantastic experience: Rob has been incredibly helpful in our search for a cozy home. As first-time home buyers, we had many questions and concerns, but Rob was always quick to respond and patiently clarified everything for us. He scheduled every house visit promptly and was consistently on time—we viewed nearly 20 houses, and he showed up ready each time. His professionalism, responsiveness, and dedication made the entire process so much smoother. We would definitely recommend him to anyone looking for a reliable and supportive real estate agent.

Fantastic experience: Rob did an incredible job listing and selling my condo. He was very responsive and proactive, and really made the entire selling process as easy as possible. He even went out of his way to check on the unit in person when a neighbor said they were worried there might be a running faucet (there wasn't, but it was still great of him to check). Overall, I can't recommend Rob enough. I'd use him again in a heartbeat if I ever moved back to the area.

Fantastic experience: I cannot recommend Robert Smith highly enough! He went above and beyond to help me sell my house—and he was the same agent who helped me buy it 20 years ago. Not only did he handle the sale with professionalism and expertise, but he also assisted with cleaning, decorating, and fixing issues to make the property stand out. His keen eye for detail and dedication to getting everything just right made a huge difference. On top of that, his communication was outstanding throughout the entire process. He kept me informed every step of the way, answered all my questions promptly, and always made me feel like a priority. Thanks to Robert Smith, the entire experience was smooth, stress-free, and incredibly successful. If you’re looking for a real estate agent who truly cares and delivers exceptional results, look no further!

Fantastic experience: Working with Rob Smith was an absolute pleasure from start to finish! He helped us sell our house with ease and professionalism, guiding us through every step of the process. Rob’s deep market knowledge, attention to detail, and clear communication made the entire experience stress-free and efficient. He provided expert advice on pricing, marketing strategies, and negotiations, resulting in a quick sale at a price we were thrilled with. His dedication and friendly demeanor set him apart from other realtors we’ve worked with in the past. We couldn’t have asked for a better experience, and we highly recommend Rob to anyone looking to buy or sell their home. Thank you, Rob, for making this such a smooth and successful process!

Fantastic experience: I am delayed in writing this review, but that is one of the many great things about working with Rob. He doesn't delay. Personable, always cheerful, accessible and easy-going, he sold our home for us in quick time, assisting whenever we needed. We live out of state, but Rob was available to walk us through the process, put out fires, and just generally be the calm in the storm. Of all the realtors we interviewed, he was the most prompt in presenting his marketing strategy, and the only one to do so in person. He was genuinely as excited as we were, and was honest in his opinions. Don't be fooled by his relaxed nature, this man gets things done! (And fast.)

Fantastic experience: Rob does what it takes to get a property into a good shape and bring it to market. He has a team of professionals ready for you any time for fixing any issue. He has an extensive network of connections and excellent marketing experience. If you want your property to come to market in great shape and get the best value out of it, look no further - Rob Smith is the "only" guy you need. If you indeed use Rob's service, you will end up thanking yourself for making that great choice!

Fantastic experience: FLAWLESS I have bought and sold many houses. I would say Rob was by far the best experience I’ve had. He made the process easy and flawless. Everything was smooth and stress free. He was spot on with pricing and was able to sell my home for EVEN MORE than I thought it would sell for!!! Amazing does not even touch the experience I had. From his keen knowledge of the market to his professionalism …to his perfectly orchestrated flow of inspections -Certificates- and walk throughs- everything was PERFECT. Thank you!

Fantastic experience: We had a great experience working with Rob! He is so knowledgeable, patient, and always willing to help. Couldn't ask for a better agent!

Fantastic experience: Rob handled a somewhat challenging but ultimately successful real estate transaction for us. He has an excellent knowledge of the area and market. His attention to detail, psychology, and most importantly a great sense of humor kept us moving forward. We highly recommend Rob and would be happy to work him again.

Fantastic experience: I got connected to Rob on Zillow but really glad I was. It was really such a pleasure working with Rob. He is so quick to respond to all our queries. I would recommend him and look forward to working with him in future.

Fantastic experience: Rob Smith is an exceptional realtor who continually went above and beyond for my family! He was always available 'immediately' and was extremely helpful & knowledgeable from first meeting until after the sale. Rob has a strong understanding of the market, plus an amazing work ethic! He made a stressful process and phase of life a lot easier.

Fantastic experience: Rob was great to work with. Everything went smoothly.

Fantastic experience: Rob was great at guiding us through the whole house selling process. Because of Rob’s experienced advice and strong support team our house sold in only a few days and at a very attractive price. We highly recommend Rob and his team!

Fantastic experience: Rob was very helpful for assisting me with my house! I was living out of state & Rob was so helpful in making the process go smoothly while dealing with my time constraints due to flights & such! Would definitely recommend!!

Fantastic experience: Rob is amazing! He helped us through every step of the home buying process, and was very responsive no matter how big or small of a question. As first time home buyers, he made our experience incredibly seamless and was able to get us our dream home while we were also in the process of welcoming our first baby to our family . We are so thankful for him and would recommend him to anyone.

Fantastic experience: As a Real Estate Attorney I have worked with many different agents over my 25+ years of practice. Rob Smith is one of the top agents I have ever worked with. He is professional, hard-working, knows the market and gets top dollar for his clients. He also often goes above and beyond the normal role of an agent and is not afraid to get his hands dirty! Rob also works with many local businesses/Tradesman so if a problem arises he has an answer. I couldn't recommend anyone more highly!

Fantastic experience: Rob and his team have been phenomenal during the pre-list process. Quick to respond to all our questions with helpful answers, easy to schedule things with, always on time, and extremely efficient. We’ve acted on all their recommendations and our house is transformed. We feel excited to list it knowing that the house looks better than ever and Rob will get us the best deal possible.

Fantastic experience: Dear Rob, Thank you for all your help in the past year. We really appreciate your patience and showed the house from the west and North of Boston. Your suggestions and diligence helped us to find our dream home, and we couldn’t be more grateful and excited about the same. We also plan to refer you to our friends, family, and colleagues who need real estate assistance in the future. Thank you again for all your care and attention. You’re the best! Sincerely, Raj & Nishu

Fantastic experience: We first became aware of Rob through the post cards that he sent out regarding houses that he had recently sold. We got a lot of these post cards which seemed to indicate that he was quite successful so we decided to check out his online reviews. The reviews were overwhelming positive and we wondered whether he was for real. Now we are working with Rob and he is definitely for real! He’s been wonderful to work with as we prepare our house for sale. He skillfully guides you through house selling with a low key approach that helps take the stress out of an otherwise stressful process. Also there is an exceptional team (staging consultant, painter, etc) working with Rob that has made our house shine. We are another very satisfied client. Choose Rob! He’s as great as his online reviews say!

Fantastic experience: I highly recommend Rob if you need help buying and/or selling a home. He made what can be a highly stressful experience one that was efficient and quite manageable. He was clear in his recommendations for ways to improve the likelihood of selling the house and did not have unrealistic expectations. Rob was always accessible to provide resources and answer and and all questions. In fact, an above asking offer was received in 4 days! Thank you Rob!!!

Fantastic experience: Rob has helped me with his services and I can only praise the great words of his professionalism, personality, and dedication to the clients, it’s honor to know and work with him. So if you are trying to sell or buy a property and have Rob by your side - you are in a great luck!

Fantastic experience: We had a great experience with Rob Smith. He has a great team of stagers, photographers, and writers to make sure the listing looks great. We got our asking price and the process went smoothly. He also has great contacts for carpet/tile cleaning, window cleaners, estate sale and clean out services. Thanks Rob!

Fantastic experience: Rob was a tremendous help throughout the process of selling my house. He was enthusiastic, available, and always ready to lend a helping hand when I needed it. He brought in design specialists who suggested ways to make the house look great in the MLS photos and in person, and it paid off -- I had a good offer after the first day of showings!

Fantastic experience: Rob is awesome! Very knowledgeable and easy to work with — would absolutely recommend.

Fantastic experience: Rob was amazing to work with - he was always quick to respond and guided us through the whole process of buying our new home to keep everything as stress free as possible! Can't recommend him enough.

Fantastic experience: It was such a pleasure to work with Rob (Robert Smith) to find the right home for our family. As a first time home buyer, Rob educated us on the aspects of buying and owning a home. It took us almost 2 years to finalize the right one and throughout the course he helped us analyze the pros and cons on the properties of our interest and decide on the right offer price. Rob, you were so helpful and easy to work with during the whole process. Thank You so much!!

Fantastic experience: It has been great working with Rob. During a challenging home buying environment he was very helpful through the process.

Fantastic experience: Working with Rob means “don’t worry about a thing!” Rob took care of everything, and selling our house with him was so easy. Honestly, I felt like it was on the market and sold I think within a couple of days. Rob is thorough, answers any questions you have kindly, and is always willing to help. I enjoyed working with him very much!

Fantastic experience: I wanted to sell my house in Westboro and hopped into their office near the rotary on a whim. I ran into Rob. What a stroke of fortune. He knew the area inside and out. He kept calm as the bids came in, and held out until the last minute to consider an incoming offer. This late-arriving offer was generous, and we accepted immediately. He’s a total baller. Trust him. Put things in his hands. Recommend.

Fantastic experience: Rob was truly amazing to work with! He went above and beyond with all my questions. Would highly recommend hiring him as your realtor. When I’m ready to buy again I will be reaching out to him!

Fantastic experience: Rob is the best of the best seller agent! He is very professional; when you need him, he is always there with a quick response and helpful staff. We hold our house for the spring market. During the winter, Rob helped a lot to maintain the home, painting, deep cleaning, fixing the problems, and staging the house. We didn't show up, and Rob did everything at a very reasonable cost. He has a team on his back. They can do every kind of job. When Rob called, they showed up quickly and got the job done. Rob has software to manage shows. We can see feedback from buyer Realtors. That was very helpful. We finally got a fantastic offer on the 4th day we listed and sold the house very smoothly with Rob's management. That was so exciting! We highly recommend Rob as your Selling agent.

Fantastic experience: Rob has helped us sell 2 homes now, and he has made both processes go as smooth as possible. He is on top of all the things you need to do to make sure you get the most out of your buying/selling process!

Fantastic experience: Rob Smith is the best realtor in the state, maybe the country. He is extremely knowledgeable, responsive and organized. Without him, we would not have found the house of our dreams. We have recommended him to all family and friends! I don’t ever want to move again but if we did ever purchase a new home it will be 900% with Rob.

Fantastic experience: Selling our home was incredibly easy using rob smith and his agency. Rob helped us in every aspect of the sale. Rob taught us what we needed to do to our house so it would look great and sell quickly. We were even able to use an attorney suggested by rob for all the completion of paperwork. Our attorney David chyten and our realtor rob smith made of experience of selling our home easy, fun and profitable. Due yourself a favor and use no one else if you want fast quick professional results. Thank you Rob and David and God bless Ed and betsy

Fantastic experience: Rob was very helpful throughout the staging, showing, sale and closing processes of our home. He listened to us and provided professional guidance as needed. What we really liked about Rob was that when he made a commitment to do something for us, we knew it would get done and on time, every time. We highly recommend Rob to represent future home sellers.

Fantastic experience: Rob Smith was extremely helpful selling our property. Anytime we had a question, he got back to us immediately. Through his guidance, we had 3 offers in 2 days. He is very professional and responsive. Rob provided us with a list of several contractors to help get the property ready for sale. His knowledge of every aspect of the real estate market is outstanding. If you need to sell or buy a property, Rob is your go-to person.

Fantastic experience: Rob was very helpful and gave great buying experience. very patient and professional. would recommend him.

Fantastic experience: Rob was great! He helped us sell our home quickly, giving suggestions along the way. He even had a spare fire alarm in his trunk for us when ours failed. He was very helpful!

Fantastic experience: I was totally satisfied with Marjorie Newton Sotheby,s Realty. Rob was my agent, he went above and beyond to sell my house, as well as guided me from beginning to the end when it sold. I recommend Rob highly. Thank you, Bob DeForest

Fantastic experience: We had a great experience working with Rob to sell our home. He is very knowledgeable of the housing market and was extremely attentive and responsive to our needs. When things got stressful he was always available to provide guidance and reassurance. Definitely a 5 star experience.

Fantastic experience: Rob did an outstanding job of guiding us through the sales process. He was extremely responsive to our needs and provided timely advice. He has a very strong grasp of real estate market dynamics in Westborough. Thanks for all the help Rob. - Matt Eastwood

Fantastic experience: Rob is the ultimate professional. He responded promptly, evaluated our property, gave perfect pricing advice. His marketing was superb. It's the extras that really distinguished Rob. When we had 'distractions,' Rob stepped-in and took care of everything; arranged handyman, fix-up and general clean-up. Just superb! Rob went far above & beyond what one could reasonably expect and just got things done. We are forever grateful to Rob. An addendum: Our property was at the low-end of the market. Rob got us an offer (1st day) well-above competing units in the same complex. His efforts for us were outstanding!

Fantastic experience: We had a great experience working with Rob. He was always a true professional and was very detail oriented as we worked through the sale of our home. We would highly recommend him to anyone selling their home.

Fantastic experience: We had an excellent experience with Rob. He was informed, thoughtful and not pushy. He maintains strong relationships with other providers who were able to quickly and economically paint/repair so we could move quickly. Mostly, Rob was easy to work with and responsive to all our needs. I would strongly recommend

Fantastic experience: Thank you Rob for making this such a smooth experience!

Fantastic experience: Selling a home in the heat of the COVID pandemic made a normally challenging situation much more difficult. Also, the uniqueness of selling a property in Westborough required selling the location more so than the structure. To do this the agent really has to have credible knowledge. As well as to qualify the most likely buyers. Rob proved his expertise and constantly endeavored to get the most likely buyers that would understand and appreciate the value and benefits of the Westborough location. Too often agents become passive thinking the home will sell itself and/or have the buyer putting so much into the property so as to achieve such. Rob understood the marginal value of doing this for us and directed us to do what was most needed only. Essentially he proved skilled in selling what he had and where it was. Perhaps what impressed us most were two things. He was at every appointment and truly “showed” the house as opposed to other agents that merely opened the front door to let possible buyers in. Then stood in the hallway on their smartphones while the visitors wandered around the house. Rob presented the property and the town to qualified buyers. The second item was that he always made himself available for communication, even when the topic may not have been pleasant. He never avoided and also was prompt and comprehensive in his responses. In essence his actually answered all of our questions and did so without delay. Rob is a credit to his profession and I would gladly work with him again should such an opportunity present itself.

Fantastic experience: Rob has been my real estate agent for 8 years now, and he is great. He's low pressure from start to closing time, but I always feel that he's looking out for my interests. I've bought 3 houses with him and got a great deal on the 3 of them thanks to Rob. When it was time to sell, Rob sold the house within a week and at a price I was happy with.

Fantastic experience: That’s the man to count on. From the first meeting till the final congratulations after closure - smooth and professional. Only with Rob!

Fantastic experience: We highly recommend Rob Smith as a realtor. We looked for a home for several years, and Rob was extremely patient with us. He was always responsive when we would ask to look at different homes. He did not pressure us to make offers on houses that were not a good fit for us. Rob knew exactly what we were looking for, and he was able to find the perfect home for us. When it was time to sell our home, he helped us stage it and price it appropriately. We had over 20 showings and multiple offers. Our home sold for over asking price in less than 48 hours!

Fantastic experience: Rob was awesome for helping us finding our new home in Westborough. As a realtor, he knew all the details, he answered all our questions and first of all he was patient. :-) Rob was extremely responsive and easy to reach via text or phone. Living in Westborough for a long time, makes him a expert of schools, different neighborhoods and all. i would highly recommend him either you are selling or buying a home. And btw he is very funny :-)

Fantastic experience: Rob was great to work during our RE sale. He was very helpful, professional and always a phone call/text away when we needed him. I would recommend him to anyone looking to sell or buy a house! Excellent experience all around.

Fantastic experience: True experienced professionals! They know their market. They return calls immediately. They have great resources and did an incredible job! Thanks to Mike, Gerry, Ed and the entire team.