Realty of America - Alicia Trevino

Fantastic experience: My experience with this real estate agent was excellent. They were very professional, honest, and attentive throughout the entire process. They understood my requirements clearly and showed me only relevant properties, saving a lot of time. Their knowledge of the market was impressive and helped me make the right decision. They handled negotiations very well and ensured I got a good deal. All paperwork and legal steps were managed smoothly without any stress. Communication was always clear and timely. I would highly recommend them to anyone looking for reliable real estate assistance.

Fantastic experience: I had the pleasure of working with the Alicia Trevino Team on both the sale and purchase of my parents’ homes, and I truly couldn’t imagine going through the process with anyone else. Our family has actually worked with Alicia and her team before on another home purchase about 20 years ago and that long-standing trust made this experience even more meaningful. From the very beginning, Alicia moved quickly and confidently to get my parents’ home listed and under contract within days, thanks to her deep knowledge of pricing and comps in the area. We worked closely with Ashley throughout the remainder of the sale and the purchase of my parents’ new home, and she was absolutely wonderful. Ashley took the time to make sure my parents felt comfortable and supported in every decision, introduced us to communities we hadn’t previously considered, and ultimately helped them find what is now their forever home. She listened carefully to our feedback and always made us feel like our priorities truly mattered. Seeing both transactions close back-to-back on the planned day without a single hiccup was the final confirmation that we had chosen the right team. I’m incredibly grateful for their guidance and would wholeheartedly recommend the Alicia Trevino Team to anyone looking for knowledgeable, caring, and dedicated representation.

Negative experience: Go somewhere else, this realtor is not great. Communication sucks, not worth what they will get in fees from you.

Fantastic experience: Alicia and her team are a pleasure to work with. I had two properties to sell and I received multiple offers on the first day the houses were listed. She worked to secure the best offer on both properties quickly and as smooth as possible. I didn't have to lift a finger except to sign on the dotted line. Thank you Alicia and team!

Fantastic experience: This team epitomizes exceptional customer service. Alicia and her assistant made selling our home a seamless and stress-free experience. Their support, quick responses to our questions, and reassurance were invaluable. We have deep appreciation for them and will undoubtedly choose them again for any future real estate deals.

Fantastic experience: Ashley and Chris were great communicators and made the home buying process very easy for us! They made themselves available night and day for any questions or concerns we might have had! Work with them if you want agents that truly care for their buyers and show it by their attention to detail! Thanks again, Chris and Ashley!

Fantastic experience: My experience with my realtor, Ashley, was exceptional. She promptly and effectively addressed all our questions. I wholeheartedly recommend her to all my friends and family. Ashley made the process a breeze!"

Fantastic experience: Alicia Trevino's expertise as a real estate professional truly shines through. Her extensive years in the business were evident, especially during our repair negotiations. We wholeheartedly recommend Alicia and her team. They're the best!

Fantastic experience: I really love the you guys went above and beyond for me and my family I’m forever grateful You guys are the Best ❤️❤️❤️❤️

Fantastic experience: She was a God send. Had a house that I was struggling to move in an unfavorable market. It was a beautiful house. But the timing was bad for listings. Alicia came with a great plan and ideas. It worked and I went under contract and sold the house. I recommend her to help you in the home buying or selling process.

Fantastic experience: Alicia, sold our house quickly and we got what we wanted for it. She also negotiated an AMAZING deal on our new home and we closed quickly.

Fantastic experience: She is first class

Fantastic experience: very knowledgeable and professional. Definitely some one to have on your side and representing you.

Fantastic experience: Super awesome

Fantastic experience: The best in Dallas. I recommend!

Fantastic experience: Ashley is really patient, caring individual who has helped me and my little sister find our homes (in this tough market). I appreciate her so much! Thank you Ashley

Fantastic experience: I highly recommend Adrianna! She knows what she is going and is very easy to work with.

Fantastic experience: We were very pleased with sale of our home.

Negative experience: REPLY: No, no settlement was ever made...not sure who you spoke to, but that's not true at all. I was offered $10K as a settlement. TREC did find fault with your realtor, thought it was not as much as they should have to protect the public. I have permanent medical issues from the mold. I truly hope that any information any realtor has re: any transaction, that it is disclosed to potential buyers to make informed decisions. It's sad to see that Alicia Trevino and her realtors have not learned from past mistakes. I see other reviews mentioning MOLD that was not disclosed to them, and that also happened to me. I bought a house that was listed by Joseph Gonzalez (Alicia Trevino is his broker) and later found out that Joseph had an Inspection Report that included ALL THE MOLD that was NOT disclosed to me, and it was covered up by the seller so my inspector did not find it. I reported all of this to TREC, and they didn't care about the fraud that Joseph and Alicia had committed just so they could sell a house. It's quite appalling there is no consumer protection anymore. READ REVIEWS and do homework - only thing you can do to protect yourself anymore.

Negative experience: If you are need of a reliable, honest and professional realtor that will follow through from beginning to end, contact John Williams at Elevation Realty Group. John has been recognized by D Magazine as the best realtor/ top producer for the DFW metroplex in 2021. John helped me find my first home and had the best experience ever for a first time home buyer. Alecia Trevino International help me sale my home and have deeply regretted doing business with them. I met Ashley Trevino through church and had a great experience meeting her. Through that encounter, I found Ashley was part of a realty group (ATI) and surprisingly enough, I had made the decision the night before with my wife to sell our home and start our journey with buying a new-built. I felt that crossing paths was “ordained” and through discussions with my wife, we decided to hire ATI to sale our home. Our selling experience was fast and efficient since we are in a hot market for selling/buying during this time. We sold our home on 4/15 - no issue there. The issue comes from their roofing reference, American Dream Construction. I had to replace my roof prior to selling my home. Ashley and Alecia Trevino stood firm by ADC’s integrity and commitment and assured me I would have no trouble when working with ADC. This was 100% false. ADC sold me on broken promises and did not meet their end of the bargain on financial commitments. I expressed this to Ashley countless times and continued to hear excuses after excuses that ADC would make things right and to give them time. Early May, Ashley assured me Alecia would refund me the funds I was still owed in the next two weeks should ADC fail on their commitment. I contacted Ashley on 6/28 and asked to be reimbursed as she promised and heard nothing back. ATI is not trustworthy and lacks commitment to their clients. It’s truly a disappointment and hope potential clients are cautious when choosing a realty group for their buying or selling experience.

Negative experience: Tenían un agente llamado omar muy mal solo buscaba hacer su comisión y nos quería presionar para que compartamos y cuando nos mostraba las casas solo veía que se iva a quedar para llevarselo. Ya después nos recomendaron otra agente llamada nora e igual se veía muy amable pero al igual ya que hiso la venta tomo su comisión ya después le llamé por que tenía unas dudas para que me ayudara sobre la garantía y las taxes de la casa me ignoro cuando ella me había dicho que le llamara si tenía alguna duda no los recomiendo tienen muy malos agentes

Fantastic experience: I would highly recommend Alicia Trevino International !! Alicia and Ashley are professional and agressive in a fast paced Texas real estate market!! Many challenges came up during my recent bidding,buying,and closing my new home in Palmer Texas area. Each challenge was met with calm persision and skill !! I knew I had the right team when Alicia the owner called me back immediately at my home in Florida to strategize plan to secure bidding process on property I wanted to buy. Thanks again to team Ashley and Alicia!!

Fantastic experience: Sonia was our realtor she took care of us right away! She kept us up to date throughout the whole experience. Everything was such a smoother experience compared to our previous realtor. We are so thankful to have found Sonia & wished we found her sooner. 1 Thank you to Sonia, her team & Alicia Trevino company! Will definitely be thinking of you guys if i know of anyone in need of a home

Negative experience: Worst experience of my life!!! I contacted Linu Matthew with Alicia Treviño International to obtain information regarding a property for sale in Duncanville, TX. This woman referred me with a mortgage lender to verify credit worthiness to qualify for the best mortgage possible with financial assistance. Finally approved with the loan to purchase a home. The mortgage lender calls Linu Matthew to inform her that the application was approved and the only thing that I was able to hear not because I was nosy but because the call was loud, was that it had to be for another property. Because she had already accepted a higher offer. It is absolutely ridiculous that you apply for an specific property with an specific amount to find out it's gone! I truly appreciate the mortgage lender Maria for all the help provided very professional. Zero words for Linu Matthew poor communication!!!

Fantastic experience: Nora Mejia is always available to clarify our doubts! gave us all the tools we needed to close our purchase. She is a woman full of virtues and thanks to that we can say that we had the best realtor !!!

Fantastic experience: Ashley is the best!!! Has helped us with three different transactions. We would not go to anyone else, she is very patient, professional, and understanding of our budget. Always willing to answer any questions we have and always making sure we get the best deal! Works for her client 1000%!

Negative experience: Called to get information about 107 Colonial Cir Seagoville TX 75159 I shared my concerns she wanted attorney information! this house is all messed up with mold in all the rooms, she did not show that in the pictures, ac system is broken completely, termites, foundation no good, ceiling and roof are caving in, swimming pool is full and clogged up due to foundation and must be pulled out! I tried to tell her the house is under criminal investigation, she wanted attorneys names and all! instead of being grateful for the information with proof! she stated she was only there to sell it nothing else! WOW! Run from this crook when you honestly tell someone with proof and the only thing she is interested is money, How cold blooded! Be careful minority people or all people she is going to screw someone!! Beware you were warned!! Don't buy this house or use this realtor its all crooked!!

Fantastic experience: I have dealt with many real estate companies over the years, but Alicia and her incredible team take real estate to another level. We had a very complex transaction, a domino effect with 4 luxury estates being bought/sold for it to work and she handled it flawlessly. From high tech photography/videography to the intense marketing strategy, she sold my house at a record neighborhood price and at a record speed. Thank you Alicia Trevino International!!!

Fantastic experience: It was an absolutely fantastic experience working with Alicia Trevino. She made the whole property buying process a breeze for us. Alicia diligently worked on our behalf to ensure that we were informed and protected at every turn and negotiated the best possible deal for us. She is very knowledgeable about the land and property in the Dallas area. Alicia worked so quickly and efficiently that we were able to close on the property just a few days after we contacted her! Absolutely loved working with her! Wether you’re buying or selling a property, Alicia Trevino is definitely the realtor you want to have in your corner!

Negative experience: I called to inquire about getting my home listed. Alicia came out herself and told us what she could list our house at. She said she would send us information via docusign, which was never received. She left my home & didn’t leave a business card or anything. I tried to call the main number listed on their website and I don’t get an answer. I’ve tried to follow up to get my house listed and no luck. This is honestly poor customer service. How would I even expect my house to be shown, if they don’t answer the calls from the seller? I’m going with another realtor company. Callling Alicia Trevino was a waste of time.

Negative experience: I didn't work directly with this company, but I was going to buy a house that they listed for a client. I decided not to buy the house so my agent request my earnest money back. At first they stated that they didn't receive it, and they stated that they was waiting on the Seller to sign the contract before they could release my check. This went on for 3 or 4 days until I went to their office. After leaving their office they called my agent to say that the seller finally signed the contract. Long story short had I not went out there I probably would not have gotten my money back. I don't trust them! Use with CAUTION!!!!!!!

Fantastic experience: I can’t say enough about our experience with Elena Sanchez. She has helped us with 2 transactions & each one was seamless! Extremely professional & 100 % dedicated to her clients . Elena will now be handling our 3rd transaction coming this May 2020. Thank you for all your help & we look forward to working with you again .

Fantastic experience: It seems that everyone is getting their real estate license, and marketing all over social media that they will help you sell or buy a new home. But a real estate transaction is never something you want to jump into, and have little experience with, let along have a realtor that doesn't know what they are doing. Having lived in Mesquite for almost 40 years, there is really only big company that serves this area, and that is Alicia Trevino's brokerage. Maria has been a face I've seen on billboards for years, and so when the time came to sell our home, she was the first person I spoke to and interviewed for our home sale, several months before we would list our home. Maria was kind and friendly, knowledgeable with our area, and had a very deep network of contacts she would be working with. When the time came to choose a realtor, I knew she was who we would choose. Maria provided great insight of local comps, and how to price for our location, and gave advice to help stage and show off how beautiful and well taken care of our house was. Our buyer ended up being someone who saw the house the first week, and we ended up signing a contract within a month. Making sure a home is priced right and staged correctly are the most important things in making sure you don't scare off the right buyer, and Maria was able to do both to help us get the home sold quickly, in what is traditionally the worst time of year to sell. All that being said, the problems with our buyer began as we got close to closing. An inability to secure lending caused delays and amendments, to make sure the deal didn't terminate. Once closed, the buyer and their agent tried to go back on signed agreements, and force us out of our home earlier than agreed to. Maria went to bat for us, and fought to make sure that our agreement was enforced. I can't stress enough how important it is to make sure your realtor is as experienced as Maria is, because even the simple wording she used in the agreements, helped validate the dates that were agreed to. Maria went the extra mile to help us get the money we knew our home was worth, and was available at all hours of the day to help clarify contract questions, and walk us along the entire process. Her support until closing, and after closing was very appreciated, and her concern for our family is what sets her apart from many other realtors out there. I rarely give referrals, as they have a tendency to make me look bad, but I haven't hesitated in referring Maria to neighbors and friends, as I know she will take care of them, just like she took care of me.

Fantastic experience: Lorene with Alicia Trevino International was a pleasure to work with. Highly recommend her!

Fantastic experience: Bought my home from them,My realtor was great,and my loan officer was awesome!!

Positive experience: This realtor is amazing shrewd. My home purchase involved Alicia as the listing agent. History: my initial bid on a home she listed was turned down. She didn't even allow a counter offer. Months passed, several attempts were made by my realtor to contact Alicia for a backup contract, and she totally ignored us. Fortunately, my realtor (who took a totally different approach) was persistent, regardless of Alicia's disregard. Long story short - the original buyer was not able to purchase the home, and a deal was made for us to assume a backup contract. I assume this was only made out of Alicia's concern of potentially losing the seller to another agent. Caveat - backup contracts are a normal part of the home buying process. Yet, the manner in which our transaction was conducted was in my opinion a bit shady, and I was dismayed by Alicia's passive/aggressive selling tactics. Fact: we got the home we wanted, but it definitely took a lot of time, wasted effort, and expense that simply should have not happened.I felt Alicia is an agent that focuses on the "buy now" and "all under my terms" deal. If you don't care and just want a home, she is the person to go to. If you want a more "pleasureful" experience, then I would advise you deal with realtor's who values "hard earned relationships" rather than quantity of sales. These are just my opinions.

Fantastic experience: Alicia and her team were a great help with selling my house! I was originally going to try to sell the house myself; however, Alicia's insight and experience convinced me to rely on her - and it paid off! I highly recommend her to anyone looking for a realtor that will be on your side.

Fantastic experience: Good people. Sold my house QUICK!!!

Fantastic experience: Great group of realtors who truly care for the well being of their clients. Whether you are buying or selling, first time homebuyer or an experienced investor, they have knowledgeable and experienced realtors who will help you every step of the way.

Fantastic experience: Century 21 Alicia Trevino Realtors in my opinion are very professional and top of the line with the most experienced realtors and staff. Alicia always makes sure her realtors are properly trained and ready to assist you with any of your real estate needs. I have worked with her office for 8 years now and they have grown and succeeded in all DFW area and surrounding cities and counties. Very highly recommend this office if your selling or buying your next home Ronna Smith Service First Mortgage Sr. Loan Officer

Fantastic experience: You will NOT go wrong working with this group! Experience and customer service is amazing. Alicia and her realtors make real estate look easy. Highly recommend C-21 ATR.

Fantastic experience: Great company and great customer service!

Negative experience: Absolute garbage.I wouldn't recommend them at all.They'll take your money.

Fantastic experience: My family has used Alicia for years so I did as well for my first home buying experience. Easy process and we're relatively easy to get ahold of with any questions or needs. Highly recommended using there team of Realtors in the future.

Fantastic experience: This is the second house Alicia Trevino has sold for us here in the metroplex She and her staff go above and beyond every time I only wish she could represent me and my family everywhere in the country when we buy property

Negative experience: We recently sold our house on Carrollton. Bought another house in The Colony, had the house inspected by licensed.individuals .Gave the realtor all the invoices to give to seller to fix items. Instead seller took off repairs from price. Can not get my original invoices that I paid for, not them. Day.of closing.realtor never showed.up Delayed the whole entire sale. They care when they are in front of you, could care less when not around you. Makes you feel like you were used.

Negative experience: Very poor agents. They don't qualify their buyers. Would not recommend them or use them.