Grit Property Group: Property Management, Maintenance, & Renovations

Negative experience: I had a very negative experience with Grit Property Group and feel obligated to warn prospective tenants or current residents. I lived at one of the properties from 2015 until the property was sold in early 2025, at which time management transferred to Grit Property Group. Shortly after taking over, they issued a lease renewal with an 85% rent increase, which ultimately forced me to move out. I attempted to work with them regarding the rent increase, but my emails received no response whatsoever and were completely ignored. Forcing a long-term resident out with an 85% rent increase apparently wasn’t enough for Grit Property Group. They then attempted to profit from the move-out process by violating Missouri landlord-tenant law. First, they sent me an email stating that they prefer to conduct move-out inspections without tenants present, which is a direct violation of Missouri landlord-tenant law. Under Missouri law (RSMo § 535.300), landlords are required to provide reasonable written notice of the date and time of the move-out inspection, and the tenant must be given the right to be present during the inspection. As a company that claims to hold a license in the State of Missouri, Grit Property Group should be fully aware of these legal requirements and obligated to follow them. Then they tried to charge me $163.38 for a “deep cleaning fee,” which appears to be another improper attempt to withhold money. Missouri law (RSMo § 535.300) only allows a landlord to withhold from a security deposit amounts that are reasonably necessary to restore the unit to its condition at the start of the tenancy (ordinary wear and tear excepted), unpaid rent, or actual damages from a tenant’s failure to give adequate notice — and any such deductions must be accompanied by an itemized list of charges within 30 days. I was never given such an itemized list detailing how this “deep cleaning” charge was calculated or tied to any actual damage beyond normal wear and tear. Only when I brought to their attention that they were violating Missouri landlord-tenant law was I able to get my deposit returned. I strongly advise anyone who had the same bad experience with this company to report them to the Missouri Real Estate Commission, as they clearly violate Missouri landlord-tenant law.

Negative experience: My rent shot up over $100 with doubled pet rent and maintenance guys showing up without notice. Selfish, greedy, and inconsiderate

Negative experience: grit bought my apartment complex recently and are completely incapable of and unwilling to communicate effectively. they double charged tenants' rent when they took over. when you call the property manager's number and she doesn't answer, it redirects to a different office and it might be days before she hears anything about your message, let alone when/if she gets back to you (and i found this out bc i was trying to get a hold of someone when they overdrafted my account by double charging my rent). they charge a $200+ fee just to renew your lease, then ALSO increase your rent $100+/month after doing nothing to improve your unit whatsoever. most of the units don't even have dishwashers or central air. they don't know what they're doing, but you'll be paying them as much as they can get out of you regardless.

Fantastic experience: Great service

Negative experience: I had a frustrating experience trying to schedule a tour with Grit Property Management Group. I called twice this morning hoping to get a link to book a showing, but both times I was routed through an AI system that didn’t actually help. I ended up receiving automated “thank you for calling” messages instead of any real assistance or a way to schedule a tour. It felt like there wasn’t an easy way to get basic help or connect with a real person when needed, which made the process more difficult than it should be. For something as important as finding housing, I would expect a more straightforward and accessible scheduling system. I hope they improve their communication options moving forward, because the properties themselves look promising, but the current process made it hard to move forward.

Negative experience: Spammed me with emails and texts from an AI chat bot when I made an appointment to tour a property and I confirmed 3 times that I would be there. No one showed up to the property and then when I called, I got an automated email 15 minutes after the tour was supposed to start to say that it had been cancelled. When I finally got a real person on the phone they said “I only have one person showing properties I didn’t know they were canceling anything.” If you have so many properties that you can’t manage them with real people you probably aren’t going to be a good landlord. Also the house they were going to show me looked way worse in person- broken fence and hugely overgrown yard. I would avoid. I have no doubt that most of these 5 star reviews are bots.

Negative experience: I would give them a 0 star we moved out of there they tried saying we owed 500 for damages but they should take it out of the security deposit but they said there's no record of my leaving a security deposit ummm yes there is cause all places require a security deposit they are messing with the wrong person I will sue them for everything they got worst place to live

Negative experience: This is about Manor Ridge at 120 W Elizabeth St, managed by Grit Property Group. Since they took over, rent and fees have skyrocketed while the property hasn’t seen a single improvement. The laundry room is always filthy, and the breaker box hasn’t been fixed — a clear violation of fire and building codes.

Negative experience: According to Grit Property Group, the Resident Benefits Package is outlined in advance and is compliant with Missouri law. However, under this package you charge residents a fee to change air filters in their apartments. This is a landlord’s responsibility, as it is part of building maintenance—not a tenant’s responsibility. This is a direct violation of Missouri landlord–tenant law, and this package cannot comply with Missouri law by any means. Inquired about the one-bedroom apartment priced at $775 plus fees, located at 120 W Elizabeth St, Independence, Missouri, and managed by Grit Property Group. “Plus fees” means you will be paying $30 for the RBP package, $10.95 for renter’s insurance, and $50 for water/sewer/trash. If you have pets, that’s an additional $50 per animal per month. On top of that, you are responsible for utilities—gas and electricity—which will add approximately another $200 to the bill. In total, you will end up paying over $1,000 for an old apartment that does not have a washer and dryer, dishwasher, or microwave. Additionally, the laundry facility is not free for residents, so you will be paying extra for that as well. Are you serious? At this price point, you can find a luxury apartment with the amenities mentioned above. Not to mention, this property does not offer any amenities at all—no gym, no pool, etc. The “cherry on top” is the RBP package, which includes a charge for changing air filters in residents’ apartments. This should be part of building maintenance and the landlord’s responsibility. You are violating the law here, and I hope you are aware of that.

Fantastic experience: We had some struggles in the beginning, when Angie reached out she was extremely helpful we made sure our requests where being heard. I can say that Angie truly cares about what she does and the people that rent with grit. Thank you for being what we needed when moving to kc and being so kind and helpful we truly appreciate it.

Negative experience: It's a trap! The current property management company, Grit Property Group, has really run this once quaint and affordable complex into the ground! Grit Property Group has significantly lowered the standards of safety, general maintenance, resident retention, cleanliness, and overall peace of mind that existed before the takeover. Homeless people are living in the laundry rooms. Pipes are so clogged that the laundry rooms flood between cycles. Dog excrement is being left by SO many neglectful and inconsiderate tenants that it is causing other pets health issues and also causing the place to stink. While other tenants just allow their dogs to relieve themselves on the patios above other residents. I.e. my neighbors above me. The pool is the only amenity the complex has to offer, and the Grit failed to open it for more than a 24 hour period, the whole summer of 2025!! To top that off, there are now $100+ worth of fees tacked on every month! $50 for "tenant paid utilities" (trash and water used to be included in rent 05/2025) $30 for "resident benefit package" nothing extra is being done on the property to allow for such a charge. The lights around the pool were removed, which provided ambience and safety for those walking their pets at night. The lights in the parking lot are mostly out and make for an unsafe space. +$10.95 for renters insurance (unless you go through their app, to prove you have your own which is another charge. +$9.99 transaction fee to use your card to pay rent. It is very disappointing, that within one year, a home can become such a dreaded place to be.

Fantastic experience: The entire staff are wonderful and they provide 5 star service to the tenants pertaining to maintenance issues and they also provide superb updates pertaining to rental payments

Fantastic experience: Angie is great. We have been owners with them for almost two years now. They are best at tenant management. We very much trust their work in repairs.

Negative experience: Grit don't deserve no stars, Grit management sucks bad. Don't communicate well, manager doesn't return calls, maintenance don't understand when you explain a problem they come do the opposite. Say they gonna make changes still no positive results,but they want that rent and exactly on the first. No grace period whatsoever, just awful.

Fantastic experience: Brad was an amazing realtor. From beginning to end he made things easy for me to make my decision. From explaining the renting process, to showing the new floor plan layout for the apartments. (Which look amazing) he showed me the place from top to bottom. Amazing tour and would refer others to come down and apply with him. Thank you for everything Brad! Can’t wait to move in tomorrow!

Fantastic experience: Always takes good care of the properties!

Negative experience: Absolutely incompetent! I wish there was a zero stars option..cause I’d have put that!

Fantastic experience: Spoke with Maleaha on the phone about some of the properties and she was quick to respond, extremely knowledgeable and pleasant to work with. I would ask specifically for her if you're looking for a place!!

Fantastic experience: I had great expirience with Grit property group.

Fantastic experience: These guys are great to do business with!! I rent from them and it's wonderful! Answer all work maintenance requests ASAP and always are helpful! Will be recommending to friends!

Fantastic experience: The best management company in Kc

Fantastic experience: I’ve worked with Grit Property Group from both a tenant and real estate perspective, and they’ve consistently exceeded my expectations. I refer all of my investor clients to Grit for renovation and property management services, and they always deliver. Vacant units get filled quickly, properties are marketed efficiently, and tenants have smooth, positive experiences with the Grit team. I also rented one of their single-family homes for a short period of time, and the process was seamless—clean property, simple application, and easy move-in/move-out. I’ve worked closely with Angie, Dan, and Marie, and they’re all responsive, professional, and a pleasure to work with. I highly recommend their services!

Fantastic experience: My experience with GRIT Property Group stands in stark contrast to my drama with previous property management. Changing to GRIT has been a massive upgrade across all REI investment metrics. PREVIOUS PM’s were full of constant excuses, unreasonable delays, shoddy communication, confusing accounting, extreme contracting costs, shocking markup fees for any additional activity, and generally seemed to view me as an opportunity to make more money. Since switching to GRIT, I have breathed a deep sigh of relief as empty units were quickly filled, contracting costs are way down, rent collection has dramatically improved, no markups on maintenance projects, and the accounting finally makes sense to me! Communication with Angie and the team is “next level” and beyond anything I have experienced before. In a very short time, GRIT has stabilized my properties and resolved at least a dozen issues that were causing frustrations. Another contrast has been that with previous PM I was forced to be personally involved in communication with utility companies for all turnovers, whereas GRIT has taken care of all utilities without necessitating any involvement from me, which has saved me many hours of frustration. Angie and her team place a high value on relationship, trust, efficiency, economy and customer/client satisfaction. If you are looking for a solid PM team in your corner, then this is as good as it gets!

Fantastic experience: Amazing team!. Highly recommend.

Fantastic experience: Marie is great!

Fantastic experience: The office workers are awesome

Fantastic experience: The handyman Ryan that resource sent out was very helpful and informative when it comes to repairs. He is very friendly and we look forward to seeing him again.

Fantastic experience: I couldn't be more pleased with the service provided by this property management company for my rental properties. Their expertise in maximizing rental income, minimizing vacancies, and ensuring top-notch tenant satisfaction has truly exceeded my expectations. From thorough tenant screening to prompt rent collection and maintenance coordination, they handle every aspect with professionalism and efficiency. Five stars well-deserved!

Fantastic experience: After working with this company I am thoroughly impressed with their professionalism and efficiency. Their prompt communication, expert handling of maintenance issues, and transparent approach have made them stand out. I HIGHLY recommend REsource KC Property Management Company for their excellent service and trustworthy management of properties.

Fantastic experience: Great Property management Company. Fast to respond.

Fantastic experience: Ok just have not got to use them