The Joy Team
Meet The Joy Team, the premier real estate agency in Strongsville, Northeast Ohio, dedicated to redefining the buying and selling experience through unwavering integrity and personalized service. Operating under the Keller Williams Elevate banner, this dynamic team combines deep local market expertise with a genuine passion for helping clients achieve their housing goals. Whether you are searching for your dream home or looking to sell for maximum profit, The Joy Team provides a seamless, stress-free journey from start to finish.
What sets The Joy Team apart is their client-first approach, ensuring that every interaction is guided by transparency and trust. They leverage cutting-edge marketing strategies and extensive neighborhood knowledge to position properties effectively while offering tailored advice to buyers navigating a competitive market. Your real estate goals are their top priority, and they work tirelessly to secure the best possible outcomes for every family they serve.
Choose The Joy Team for a professional, compassionate, and results-driven real estate partnership. Experience the difference of working with agents who truly care about your future, offering expert guidance and steadfast support at every stage of your real estate journey in Northeast Ohio.
Opening hours
- sunday: 9h-17h
- monday: 9h-17h
- tuesday: 9h-17h
- wednesday: 9h-17h
- thursday: 9h-17h
- friday: 9h-17h
- saturday: 9h-17h
The Joy Team: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
5,0 out of 5 from 64 reviews
Fantastic experience: Farah Perez communicated very well and kept me updated. She advertised the house on social media and had open houses and got feedback. She worked very hard to sell my house and made it very easy for me! I was able to get what I wanted for the house that has been in my family for generations. I was extremely happy with the whole process!
Fantastic experience: Farah Perez is the best realtor. She is very kind and accommodating throughout the process. She is very responsive to any questions or concerns that we had. 100% recommend her!
Fantastic experience: Our experience with Beth and Joy was fantastic throughout this journey. Positivity, willingness to take on a simultaneous close, consistent timely communication, good advice on everything from price point to staging to recommendations for various services. Would absolutely recommend.
Thank you Graham! You and your family have been such a pleasure. We are looking forward to seeing you at many of our events coming up in the future. Enjoy the rest of your summer!
Fantastic experience: Gracias a este gran equipo por acompañarnos durante todo el proceso, al que pertenece la (Realtor) Farah Pérez la encargada de llevarnos paso a paso hasta obtener nuestro propio hogar. Ellos te hacen sentir parte de una familia, acompañando y conectando con el cliente buscando en todo momento el bienestar del mismo a la hora de la compra de tu hogar. Un dato importante tienen personal bilingüe, así que la comunidad de habla español no está sola y tiene recursos para lograr este gran sueño. Thanks The Joy Team!
Fantastic experience: Absolutely the best team.
Fantastic experience: Great
Fantastic experience: Great team to work with, and helps you all the way through the process!
Fantastic experience: Joy and Jennifer and team go above and beyond to make sure your experience buying/selling is smooth and enjoyable. They took the time to listen and understand what we were looking for and what was important to us. They helped us find the perfect house for our family and guided us through the whole closing process. We highly recommend The Joy Team!
Fantastic experience: Joy is such a wonderful and accommodating person. Her team has found both my father and my son‘s house for them. Always referring her to others!!!!
Thanks so much Sherri ❤️
Fantastic experience: If you are looking for a dedicated, expert, and highly efficient Realtor in Ohio, you must contact Farah Perez and The Joy Team. Her passion for helping families find their dream home is evident in everything she does. Highly recommended for her work ethic and excellent results! Si buscas una Realtor en Ohio que sea dedicada, experta y súper eficiente, tienes que contactar a Farah Perez y a The Joy Team . Su pasión por ayudar a las familias a encontrar su hogar ideal es evidente en todo lo que hace. ¡Altamente recomendada por su ética de trabajo y excelentes resultados!
Fantastic experience: Amazing service. That help me a lot. 100% recommend
Thank you so much for the review Catherine!
Fantastic experience: When my Mother unexpectedly passed away Joy and her team did an amazing job helping me sell her house. Definitely recommended them to everyone I know who is interested in buying or selling their house. Definitely made process a whole lot easier. Thank you!!! Robin Uiselt
Fantastic experience: I love the communication you get from these lovely folks, especially Farrah!
Fantastic experience: Great people and service
Thank you Christie for the review. Grateful for you.
Fantastic experience: I cannot recommend Farah Perez and the Joy Team highly enough! She helped our little family find not just a house, but the perfect home that truly feels like ours. Her professionalism and dedication set her apart. She was always available to answer our questions and guided us seamlessly through the buying process. Thanks to her dedication and expertise, we now have a beautiful home in a neighborhood we love.
Fantastic experience: Farah is an amazing agent!! She worked with the buyer on my listing and she communicated clearly and wrote the perfect offer for my seller! Smooth transaction all the way to the finish line! Highly recommend!!
Fantastic experience: Can’t say enough about the Joy Team and all they did to help us realize our new home dreams. Beth Hedtke worked tirelessly and went above and beyond to see us through the process. There were many unforeseeable challenges and Beth navigated us through them all. We are so grateful, and we highly recommend her and the entire Joy Team.
Fantastic experience: They did an amazing job leading us through this crazy housing market from the start to finish. Couldn’t be more pleased to finally feel at home in the right house and the right neighborhood.
Thanks for trusting us with helping you through the entire process .
Fantastic experience: Farah helped us sell our home in just a month! From the start, her attention to detail and work ethic was unwavering. Farah gives her all to help you and your loved ones move toward a new chapter in life. Thank you so much!!
Fantastic experience: The very first time I met Farah Perez, she was hosting an open house, She could not have been more welcoming, friendly, sweet informative and knowledgeable. Even though other people were there at the same time, we felt as if we had her undivided attention with every question. Not to mention, she knew the answer to every one. She followed up and reached out in a kind and sincere manner, not at all pushy or aggressive. I absolutely, 100% recommend Farah. I assure you that you’ll have a smooth n pleasant experience through the entire process!!!!
Fantastic experience: Beth and the Joy Team were terrific and made selling our home so easy! They did a great job guiding us through the process, answering our questions, and taking care of everything. Highly recommend!
THANK YOU THANK YOU Janet for the review!!!! So appreciate you.
Fantastic experience: Best team ever! Heather was our realtor and she helped us to find the perfect fit for my family. She is an amazing realtor and human being.
Thank you! It was my pleasure to serve you!! I just loved getting to know your family better and it was a joy to see your smiles when we found your dream home!!
Fantastic experience: Beth helped us find the perfect home that checked off all the things we wanted. The timing for our move from out-of-state was challenging, but everything worked out and we moved in on time.
Fantastic experience: Thank you Luke and the Joy Team for helping us find our first home! We loved our experience in purchasing our first home, they were amazing to work with and the sweet welcome home gift of pizza delivered to our first night sleeping in the new home and a cute cutting board just top the whole experience off! Thank you Joy Team
Fantastic experience: I've dealt with several realtors throughout the years, and these guys are top tier. Joy and Beth know how, and what, and when, and why to do things. If you want top dollar, be humble and let the pros go to work.
Fantastic experience: Heather and Farah are both absolutely amazing! I took a class with both of them. They truly wish the best for every one of their clients. Highly recommend getting to work with either of them!
Thanks Danielle for the review!
Fantastic experience: Beth Hedtke helped with my new build while I was living across the country. She found inspectors, visited the homesite regularly, and acted as my eyes and ears since I couldn’t be there. I highly recommend working with her on your next home purchase!
Thanks Mike for trusting us ! Welcome back to Ohio!
Fantastic experience: Farah Pérez was the one who help us thru every single steps and looked for the perfect home for our little family! Thank you so much. We love you!!
Thank you so much for the 5-star review, friend. Helping your family find and buy your first home brought me so much joy! -Farah
Fantastic experience: Joy and Beth went above and beyond at every stage of both a listing / sale and then a house search for my parents. Little details, positioning us well, calling in expert help when needed... all done with kindness and grace. They are also undaunted! They stuck with our family through lots of changes and adjustments to needs. Thanks, Joy and Beth!
We loved helping you and your family! We are here to help through all of the details whether it be buying or selling or other advice too. Our prayer always is that God provides the right house at the right time and not one second too soon or one second too late.
Fantastic experience: Farah was absolutely amazing throughout my entire home buying process! She went above and beyond for me to seal the deal while I was working out of town! Her communication, responsiveness, and availability made the entire process effortless! I will use and recommend her to others in the future!
Thank you so much for the review, Kory. It truly was my pleasure to work for you, and I look forward to helping your friends and family in the future! -Farah
Fantastic experience: Beth Hedtke was a pleasure to work with and made searching for a house from another state an easy process. Would definitely recommend her and will work with her again in the future!
Thanks so much for the sweet review! It’s been such a pleasure and welcome to the area!!! -Beth
Fantastic experience: Absolutely the Best ! Great attention and always professional and Joyful! We highly recommend Heather and Joy and their great team!!!
Thank you so much for the review! You are a pleasure to work with. -Heather
Fantastic experience: Excellent
Thank you so much for the review.
Fantastic experience: I can’t say enough about Beth. She has helped me navigate through purchasing for myself as well as rental properties. She really knows what she is doing and has been professional, responsive and a joy to work with. I would recommend her to anyone and woukd give a 10 star review if I could.
Thank you so much Teresa. What a pleasure you are to work with as well. Looking forward to helping you with many more properties to come. -Beth
Fantastic experience: Absolutely fabulous service!! Beth Hedtke went above and beyond in service. We were purchasing a home back in Cleveland area while we were still in New Mexico taking care of a very ill family member. There were many unexpected changes for us along the way, and Beth took care of everything seamlessly! So effortlessly for us, we were able to take care of our loved one. Thank you Beth!
So glad we could help walk through the process from afar. Just know we are always here to help with whatever you need. -Beth Hedtke and team
Fantastic experience: Beth Hedtke was my fabulous realtor. Once my house was ready, Beth sold my house within 3 days. Within a month and a half, I was situated in my beautiful condo. I was so blessed! I looked around at quite a few places in a very short time, then my dream home appeared. I am so happy here. I am so grateful for Beth's hard work. She was dedicated in finding me the home of my dreams. She did it!
So so happy to help you find the home of your dreams and selling your home quickly. May you enjoy many happy memories in your new place. -Beth Hedtke
Fantastic experience: A friend of mine recommended Beth for helping my husband and I with finding a house and she was wonderful! We worked with her for about 3-4 months and she was very knowledgeable with every house we saw. Beth also made sure to lay out the entire home buying process to us as first time homebuyers and made us feel a lot less overwhelmed. She was very flexible with our work schedules which was great for us. 10/10 would recommend Beth to anyone looking for a home in the Cleveland area!
Thanks so much for the review. You both were a pleasure! I do love walking people through the entire homebuying process so it won't be so overwhelming. Hope to see you at one of our upcoming events. -Beth
Fantastic experience: Had an amazing experience with my realtor Beth Hedtke. She was incredibly quick and on top of things, she helped me find my dream first home! She was very responsive and helpful throughout the whole experience and also very kind. Couldn’t recommend her enough!
Thanks so much for the review! I loved helping you find your dream home! Anything else you need feel free to reach out anytime. -Beth
Fantastic experience: As a photographer working with The Joy Team, I’ve had the opportunity to see firsthand how dedicated they are to excellence—not just in real estate, but in every aspect of their business. From beautifully staged homes to quick communication and a deep understanding of what buyers are looking for, this team is the real deal. They consistently go above and beyond to present properties in the best possible light (literally and figuratively), and it's clear that they truly care about both their clients and the professionals they work with. It’s a pleasure photographing homes for a team that values quality, integrity, and attention to detail. Highly recommend!
Thanks so much for the review. We truly value your services as well being an amazing photographer as well. You go above and beyond ❤️
Fantastic experience: I enjoyed my visit! The team is friendly and likeable, and we especially enjoyed seeing Farah!
So glad you could come to our event today! Farah is an amazing agent ! Thanks for the review ❤️
Fantastic experience: Beth is an extremely hardworking individual, and more than just your typical real estate agent. She works tirelessly to find you the place that will best fit your lifestyle. She cares more about you than most. I highly recommend Beth to anyone looking to buy or sell in the Cleveland area
Thanks so much for the review! So glad that she found you that perfect home in North Olmsted!
Fantastic experience: Heather was amazing throughout the entire process of buying our home! She was so helpful during every step and we felt confident working with her.
So glad you found the perfect home. Heather is amazing!
Fantastic experience: My entire family loves working with Joy and her team, they are great at communication with clients. They ensured a smooth process and took very good care of us. We consider it an honor we did business with such amazing people.
Thanks so much for the 5 star review! We hope to see you at one of our events coming up!
Fantastic experience: This is amazing company it been pleasure working with them.they very hard kind do there job beyond I could ask for made process easy for me understand I can't thank you all.enough for all your hard Dedication to get my home..
We thank you Melanie and loved working with you as well!
Fantastic experience: Very informative and helpful through all the steps of the process
Thanks Aimee! We love walking people through the entire process. We hope to see you again at one of our events this year as well.
Fantastic experience: We are so thankful we used the joy team they were with us every step of the way. We consider Beth our friend now.
That is the great part about this whole thing-we get to see you again at our events after the selling process. We consider you a friend as well and look forward to working with you again in the future. :)
Fantastic experience: This was my first time working with Heather. I enjoyed how easy it was to communicate with her. Heather kept a positive attitude throughout the whole transaction. It was a true “joy” to work with her to help our clients buy their first home!
Thanks so much for the review. We look forward to working with you again in the future!
Fantastic experience: The Joy Team is the absolute best! They took care of everything when it came to the sale of my home! They had professionals for every sales aspect of my home, from a stager to photographer. My home was sold in ONE day and for $10,000 above asking price. I cannot recommend Joy and Jennifer and their associates enough!
Rhonda-thank you so much for the review. It was a joy to get to know you throughout the process. We looking forward to working with you again in the future.
Fantastic experience: We both sold and purchased using Jennifer Deal and the Joy Team. From the first pre-listing meeting of our old house, through the sale, the search for our new house and the closing, the service and the experience were second to none. I can heartily recommend them for any real estate needs you might have.
Thank you so much for the review! We love the home you downsized too as well! Now you have one floor living without all of the steps! Thanks for trusting us throughout the process. :)
Fantastic experience: Heather Z worked on the opposite side of a transaction from me, representing a buyer. Heather stood out from other agents by communicating often with immense clarity and transparency. She solved problems as soon as they arose, and she made sure all parties had all the right information. I look forward to working with Heather again.
Thanks Jacob for the review! Definitely let’s work together again. Looking forward to it.
Fantastic experience: Couldn’t be any happier, Jennifer and Joy have been fantastic to work with.
Thank you for the review . Feel free to send any other people our way and we will take good care of them.
Fantastic experience: The joy team was very helpful in our journey to find our home. We highly recommend them to all that are trying to find a home.
Thank you so much for spreading the word and continuing to refer us.
Fantastic experience: Joy is fantastic. Highly recommend her and her team!
Thanks for the review!
Fantastic experience: The Joy team is fantastic, specifically Heather Zelenka. We bought five houses with her and she crushed it. She was always accessible, knowledgeable, and so much fun to work with. We do a lot of investment properties and will only work with Heather and her team.
Thanks so much for the review ❤️ and for trusting us with building your portfolio . -Heather and The Joy Team
Fantastic experience: We used Jennifer and the Joy team to sell a couple houses a few years ago. Wonderful experience and guidance throughout the process. Both professional yet thoughtful and fun, we look forward to working with them for our future real estate needs. Sincerely, Ted
Thanks so much for the review and for trusting us too. We are looking forward to helping you in the future ❤️Jennifer and The Joy Team
Fantastic experience: The Joy team is phenomenal! They are hard working, kind, go getters and truly take the time to listen to what your needs as well as your wants are. They are truly dedicated to making sure you find the right house at the best price. It’s a no brainer; go with them! Either Heather Zelenka or Joy Larson! Can’t go wrong.
Thanks so much for the review Miguel! It's been a pleasure working with you as well as many of your friends and family.
Fantastic experience: Heather Zalenka was absolutely great!! She helped my 80 year old mother find a home that was just perfect for her. Heather guided her through all the steps of purchasing the home and more patience than I could ask for with all the questions my mom asked. Thank you again Heather!!
Thank you so much for the 5 star review. It was a blessing! I loved helping answer all of her questions too! -Heather
Fantastic experience: We appreciated them helping us find a home. Always forward and good at communication.
Thanks so much Devin! -Heather
Fantastic experience: Heather is the absolute BEST!!! I highly recommend using her services. She was my advocate when I was out of state. I recommend her to my friends, family and I will be using her services once I purchase my second property in Ohio!
Fantastic experience: Jennifer Deal is one of the best realtors I have ever done business with. She goes above and beyond for her clients. I highly recommen d her to everyone and will be using her again in the future.
Fantastic experience: Amazing experience! The Joy team made selling our home so easy and fast. They were professional and so nice! Expert advice for preparing it and then sold it in days. Great communication!
Fantastic experience: Jennifer Deal was an absolute pleasure to work with. She helped us sell our home quickly and smoothly.
Thanks so much for the review! -Jennifer
Fantastic experience: I worked with Jennifer Deal to sell my Grandmother's Home. She was absolulety Amazing! The experience from Start to Finish was perfect. I have recommended her to several friends who were as happy as I was. You have no worries working with The Joy Team!
Thanks so much for the review ❤️-Jennifer and The Joy Team
Fantastic experience: Working with the Joy Team and Keller Williams Elevate has been an amazing experience. They do a phenomenal job supporting my clients and providing the best service in real estate sales in the Cleveland area you could possibly get!
Jennifer-you are one amazing agent! So glad you are a part of our team. Your experience as the trainer for our office has made you a great fit as well!
Fantastic experience: We loved working with Joy and her team. They made the process simple and easy to understand and give us a really good picture of what the market looked like as we were buying and selling our houses. They helped us find the perfect Home for our family. We would highly recommend using Joy in her team for any real estate needs.
Thank you Zach for the review ! We absolutely loved helping you and your entire sweet family too. That house fits you so perfectly and may you enjoy it for years to come !
Fantastic experience: Profession and fun to work with on finding you your dream home.
Thanks so much Brett!!! Your new home is absolutely amazing ! Lots of fun will be had for years to come .
Fantastic experience: Joy Team found my dream home for me!
Your new home is so perfect for you. I love how God worked all the details out from your move from Chicago to here. Thanks for the review !
Fantastic experience: The Joy Team was such a big help in the selling/buying process. They really took care of us and made the whole thing as stress-free as possible. We loved working with Andy and will be coming back if we ever decide to move again!
We appreciate the review and look forward to working with you again. -Andy and Joy
Fantastic experience: They have been so helpful throughout this process. Very open and proficient too! Every step is and was seemless. Very pleasant and easy to work with!
Thank you so much for the review of our team. Also-Thanks for trusting us in the selling of your home and buying your next. So excited for you!
Fantastic experience: I am truly blessed by this team!
Awww. We are so grateful for you trusting us with your real estate needs ❤️
Fantastic experience: I love this team!
Andy-you truly are an amazing agent!
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