Waymark Property Management

Fantastic experience: Waymark made the whole process really easy from start to finish. Communication was quick, everything was explained clearly, and they were very accommodating throughout the move-in process. Linette was especially helpful and responsive and made sure I had what I needed along the way. I really appreciated how smooth everything was and would definitely recommend Waymark to anyone looking for a professional and helpful property management team.

Fantastic experience: Excellent staff, very friendly and knowledgeable.

Negative experience: ZERO STARS IF I COULD. They do not communicate whatsoever, you literally have to call them multiple times or show up at the office to get a response. OLD, OUT OF DATE APPLIANCES, FLOORS, and WALLS! Money hungry company. They make you do a walk-through when moving out to make sure the apartment is good, you provide a forwarding address, and both sign to get a FULL security deposit back. 2 weeks later, I get a letter stating they will be taking $290 from my security deposit for a cleaning service that was NOT needed. When I called to talk to Bonnie about it, she refused to provide the itemized bill from the cleaning service. She started making up things that I supposedly said during the walk through and things that weren’t clean. When I told her I would be going to court, her demeanor changed even more, and now she has to speak to her attorney. She again refused to provide anything until I take her to court. They over-charge rent for HORRIBLE APARTMENTS, neighbors, and parking. I highly DO NOT recommend this company.

Fantastic experience: I was in a house fire almost two weeks ago and stayed in a hotel almost 2 weeks. I was shown the property before I filled out the app. Linnet is awesome. I love her. I’m glad she was able to get me in a spot I love it here.

Fantastic experience: I am coming up on my first year of working with the people at Waymark Property Management. They have been very responsive and helpful whenever contacted. They work with renters as needed so that everyone's needs can be met, especially for the gray haired crowd. Any needed services are handled quickly and with follow up as needed. Particular thanks go to Bonnie who has made time in her day to frequently hand carry paperwork and meet clients on their schedule.

Fantastic experience: I've had negative experiences with property managers/landlords in the past, but Waymark has been nothing but great in my experience of 3+ years living at a Waymark property. The office staff provides updates and communicate when necessary, but for the most part are hands-off, and the maintenance team is wonderful. They're incredibly friendly, super responsive, and most importantly resolve any issues quickly!

Fantastic experience: It’s a good place to live they are very nice and friendly

Fantastic experience: i love my house i rent great company to rent from!

Positive experience: Nice apt complex, staff attentive to needs. Walking distance to all downtown activities. I recommend.

Fantastic experience: We have been renting through waymark for almost 3 years absolutely love the responsiveness of everyone who works there no matter how big or small the problem may be.The maintenance team are polite, professional and honest. Bonnie is also doing a great job she answers text messages quickly and if she can't handle the issue she gets it to the person who can. Overall a wonderful experience would definitely recommend waymark.

Fantastic experience: Updated review 2026: Going into my 3rd year renting with Waymark and I am very pleased. The rent has increased (as expected) but not significantly. Rent increase was (3.27%), +/- 3/4% above national cost of living percentage (2.8%). Comparatively this is very good. The Carlisle office consistently operates with courtesy and professionalism, and has addressed all maintenance and other issues with prompt service. Of note for this update, Waymark approved my request to apply for a "certificate of appropriateness" through the borough to place a parcel box outside our home (within the historic district). As package and parcel theft is becoming more and more prevalent, this was of significant importance to me and I am grateful to Bonnie and Waymark regarding that. As I stated in my prior review, Waymark is a reliable professional management company providing outstanding customer service, quality dwellings, and superior maintenance response. Whether you're a renter or an owner I highly recommend waymark as your management company. ---------------------------------- Waymark (Carlisle PA) Tennant 1+ yrs 2024: I'm Very Pleased with the customer service, ease of contact, convenience of account access and documents/leases, and making payments through an online portal, the efficiency, demeanor, and professionalism of office personnel, and quick responses to maintenance and other issues. The personnel of the Carlisle office are phenomenal. On every occasion I have had to contact them they were professional, receptive, and responsive, to the issues that needed to be addressed. Some VERY NOTEWORTHY key points waymark addressed are: Upon first moving in there were some minor privacy issues (no fence around the property adjacent to a parking area). Waymart worked with me and the owner to address the issue and allowed me to construct a privacy fence....The property has a beautiful wood staircase but was very slick and contributed to a minor fall. Waymark immediately addressed the issue and affixed adhesive stair runners alleviating the problem.... The older furnace in the property had 2 breakdowns over the winter. During both issues while the furnace was shut down Waymark responded immediately and dispatched repair technicians to fix the equipment as well as deploying their own maintenance personnel to provide alternative heating. During the second breakdown, it was determined the furnace should be replaced due to carbon monoxide leaks. Waymark took IMMEDIATE action and the furnace was replaced within 3 days. I'd also like to recognize and commend the various personnel whom I deal with administratively and who took action for ensuring the property is safe and properly maintained. You all know who you are, and you have my gratitude and thanks. Waymark Property Management (Carlisle) is a superb group of people and company. Whether it be Commercial or Residential rentals, an owner looking for a management agent or a tenant looking for a reputable and fair "landlord ", I highly recommend Waymark as a company you can rely on and trust. SG USN ret

Fantastic experience: Waymark has been great. The online portal is convenient and easy to use. On the occaisions the I've needed mantenance, they've been prompt in getting someone out to help me. Recommend!

Positive experience: Charged to much for the keys.

Fantastic experience: The management is very responsive to any issues that may arise and will rectify them quickly. I am very satisfied with the service they provide.

Fantastic experience: Friendly, quick to respond to any issues with my leased space. Great management company makes leasing easy!

Fantastic experience: Waymark Property Management is very responsive and communicates well. Love the Appfolio Portal online account info. Maintenance (Steve) is great.

Fantastic experience: My showing was easy to schedule and the application process was seamless. My apartment is gorgeous and I am grateful to live here every day.

Fantastic experience: Waymark Properties go above and beyond to help tenants navigate and trouble shoot navigating payment on the app, getting someone to take care of maintenance concerns. They have been prompt, kind, and caring.

Fantastic experience: I just started with waymark and Linnet has been wonderful so far! They have been much more efficient and easier to reach than my previous company.

Fantastic experience: Great experience in the process all the way from first viewing the property, filling applications and finally getting keys. Thanks Paris. Everything clear always helpful Always on time! Thank you.

Fantastic experience: I’ve been renting with Waymark for 2.5 years now and have been very happy with the experience. They are very respectful of privacy, for example always giving notice before maintenance may need to enter your apartment. And in regards to maintenance, most of my issues have been handled promptly within a week of the request. The only time maintenance took longer was when my entire HVAC system needed to be replaced, but even then they were accommodating and provided me with a portable AC unit to use in the meantime. Overall, they seem to be one of the best property management companies in Carlisle right now.

Fantastic experience: I appreciate their responsiveness to requests and quick service when there are any issues. It was a great, easy experience moving in as well.

Fantastic experience: Estoy agradecida con esta compañía por su ayuda hacia mi y mi familia estoy por cumplir cuatro años,y estoy muy satisfecha con su trabajo siempre están dispuestos para resolver cualquier situación,y el personal son excelentes personas y muy profesionales!

Fantastic experience: Very easy process from showing to move in. Maintenance department is very responsive and quick to address problems and give solutions

Fantastic experience: Very Professional Never had any issues Been dealing with them for about 5 years

Fantastic experience: My fiance and I have been renting with Waymark for only a few months, but the experience has been nothing short of our expectations. Bonnie was very easy to work with and any issues we ran into after moving in were addressed promptly and professionally. I wouldn’t hesitate to recommend renting through Waymark Property Management.

Fantastic experience: We currently rent a home through Waymark Property Management and have had a great experience so far. Paris helped us get into the house and made the entire process smooth and stress-free. She has been extremely responsive, professional, and quick to handle any questions or maintenance needs that come up. It’s reassuring to work with a property management team that truly follows through and takes care of their tenants. We appreciate the great service and support.

Fantastic experience: Always helpful and reliable. Have rented from them for years with zero issues. I am very happy. Also, Bonnie is fantastic.

Fantastic experience: A dream to work with.

Fantastic experience: If you're in need for a place to lives this is the best company you can choose!!!! Bonnie, thank you so much for all your help and understanding. For all your prompt response and kindness.

Fantastic experience: Probably the best landlord I have ever had, they're quick, capable and reliable. Any maintenance issue was quickly addressed and their payment system is fully automated so you don't have to mess around with the bank. Even when I had to move out on short notice they were extremely gracious and accommodating! I will be prioritizing waymark for future housing.

Fantastic experience: I've found Waymark properties in Carlisle to be well above my expectations for our community--in quality & cleanliness, and with pre-COVID pricing! Yes, after the 5th the late fee is 10%. However, Bonnie is very accommodating, making herself very available for a showing or a last-minute payment, if you're who can't pay online. Maintenance requests get a quick response--again online-- unless you're 'granny!' ...in which case you get her by phone call.

Negative experience: Horrible experience started off with multiple problems with the unit, then problems with the neighbors, the owner of the property got upset then wanted us out of the home because he had too many code violations and had to fix them. Multiple false charges, very unprofessional.

Fantastic experience: I contacted Waymark to help me find a tenant for our rental property. They were great. They toured the property and gave me reasonable upgrades and repairs needed to help get the best tenants, helped determine appropriate monthly rent for the area, and quickly got us a contract and started working. I will definitely use them again and highly recommend them. Professional, personable, and honest.

Fantastic experience: As a local property owner, I can’t say enough good things about Waymark Property Management. They’ve been an invaluable resource to me as a landlord—always offering thorough, knowledgeable advice that helps me make confident decisions. Their entire team is friendly, responsive, and professional. Whether it’s answering questions, handling tenant concerns, or guiding me through complex situations, they consistently go above and beyond. Highly recommend them to any property owner looking for reliable support and peace of mind!

Fantastic experience: Our time passed quickly, but for the time we had everything was sufficient and very accommadating

Negative experience: My partner and I rented through Waymark for a year, and it was far from a pleasant experience. The apartment was nice enough, but our landlord Bonnie was rude and unhelpful. We were happy to leave to rent elsewhere. Do yourself a favor and try to find a better place to live.

Fantastic experience: Working with the Waymark team has been a wonderful experience. They entire staff is very professional and will do everything they can to help with you property issues. Truely a five-star company

Positive experience: Waymark was able to get me housing within the week when my apartment complex caught fire (the northside village one). I was able to live in two of their properties over the 2 years I lived in carlise and both were beautiful, acceptably maintained and within walking distance to downtown! They were quick to respond if something went wrong or to questions I had. The rent was a fair compared to the area. Bonnie was especially awesome - personable and professional!

Fantastic experience: They are always kind, professional and responsive! Highly recommend!

Fantastic experience: I have been assisting my parents with their rental property for years. Now that we shifted the management to Waymark, I have significantly less work. Waymark ensures that we have qualified renters in place and the property is well managed.

Fantastic experience: Great to work with..Pay quickly

Fantastic experience: My daughter and I have had a wonderful experience with Waymark — especially thanks to Bonnie! The leasing process was very straightforward, and I truly appreciated the ease of communication from our initial viewing through to picking up the keys.

Fantastic experience: Great company and staff!

Fantastic experience: Great management and wonderful properties. The team is very responsive with requests and issues and have been very accommodating.

Fantastic experience: Waymark made it very easy to rent from them and were very responsive. I enjoyed the experience and look forward to my time renting from them!

Fantastic experience: Absolutely a lovely company! Amazing people to work with and they are easygoing.

Fantastic experience: So great to work with!

Fantastic experience: Good service

Fantastic experience: Great service that's prompt and clear. They helped us find a home that we love to live in. We hope to be here for a long time. Thanks, Paris and Waymark!

Fantastic experience: Waymark is great. Made moving in quick and simple. The team there is very good.

Fantastic experience: Waymark Property Management. has always been great at communication and follow through. I appreciate their dedication to the community as well.

Fantastic experience: Very responsive!

Fantastic experience: Waymark goes above and beyond to work with you! They’re very professional and guide you through the process. I am grateful to have found them and will recommend them to others. Thank you!

Fantastic experience: Great company with friendly people who care and want to go above and beyond to help manage your property!

Fantastic experience: Becky at Waymark is awesome! Always takes time to answer our questions and make sure everything is taken care of the first time!

Fantastic experience: Outstanding service and communication. This is a top notch organization!

Fantastic experience: I see a few bad reviews, but we really like the "new" Waymark. As a property owner, we get alerted to any issues and find quick solutions through their recommendations of contractors. We feel the recommended contractors have been fair and quick to respond, so our tenants have little inconvenience.

Negative experience: Went to the offices to talk to Bonnie about a rental property with Waymark. I explained to her that my income is way more than 3 times the required income. I told her the only issue I have is that my credit score is low. I offer to pay extra security deposit or extra money towards rent for the low credit score. I told her I am currently enrolled in college and have student loans on my credit history. She told me to apply for a property that wasn't going to be available until January 1. So if I applied I will be pre-approved, and I will also have to pay extra security deposit due to a low credit score. I filled out the application, and less than 20 minutes of the same day, I was denied due to my low credit score. Now, I have emailed her, and she ignored my email.you guys are a big scammed and am happy I got denied because I spoke to neighbors in the area and was told that you guys are a bad company you don't fix any maintenance issues like a leaking roof.

Negative experience: Had a very disappointing experience as a customer trying to find a new place to rent. What Bonnie told us during the apartment showing was different from what was written in their lease agreement, and Rules and Regulations document. When asked if we could have the agreement changed to match what she told us, she went on to pressure us to “just sign” the agreement. Be very careful in what you sign on paper and check all the details. I would ask to see the Lease and Rules & Regulations document FIRST before paying the application fee. If not, you won’t be getting your application fees back. Looking at past reviews makes me think that they don’t have the best customer service. I won’t be renting from Waymark Properties any time soon.

Negative experience: 0 stars! Had a TERRIBLE renter’s experience. They tried to charge me for issues that were no fault of my own since day one of moving in. I would advise renting from a different, more professional company. The communication is HORRIBLE. The professionalism is little to none. When moving out they tried to not accept my 60 days lease termination notice, I did not receive my security deposit back and they charged me extra for maintenance fees they still to this day haven’t explained to me what it was even after multiple attempts of calling them and trying to setup a time to visit their office. If I could rate 0 it would definitely be 0 ⭐️.

Fantastic experience: Renting from Waymark has been great! I am coming up on my year anniversary of renting with them and have been very impressed. This is my first experience renting my own office space, which was pretty scary, but Waymark has been nothing short of wonderful. Staff is always responsive, helpful and professional. Plus, the space is so incredibly peaceful and beautiful. The building maintenance is always timely and the electronic applications make renting simple and efficient. For example, there were some overgrown bushes that I reported and I swear they were trimmed back the next day. I also appreciate the ease of online bill pay and form management. My biggest priority was confidentiality and privacy, which was delivered in spades. There are tenants upstairs, but you wouldn’t know it with the work they did to ensure my needs were met.

Fantastic experience: I have worked with the owners of Waymark on many occasions. I have nothing but great things to say and highly recommend them!

Fantastic experience: Waymark has been really great to work with under their new ownership! They respond quickly and care about their customers. I would definitely recommend them!

Fantastic experience: The team at Waymark have been a pleasure to work with over the past few months. They communicate clearly and are prompt when addressing issues.

Fantastic experience: Waymark leased my property with great tenants!

Negative experience: Renting from Waymark was nothing short of an absolute nightmare experience. The people that work for this company are so unbelievably disrespectful to their tenants, their only concern is how they can take the most money from you without doing anything to assist their tenants in the slightest or treating you with any decency. Last winter I was locked out of my apartment for 5 hours, the entire time I called their maintenance line and was told someone would come to assist me. No one ever came so after 5 hours I called a locksmith which cost me $250, when I got in contact with waymarks maintenance manager he refused to reimburse me and told me the issue was my own problem. I had to take them to court and only then were they willing to reimburse me for everything. Unfortunately my problems with Waymark did not end there, as expected they turned around and took nearly the same amount from my security deposit when I moved out shortly after the lock out incident despite the place being cleaned spotless. When I called Ian wewer to discuss the issue he talked over me, belittled me and made it clear he didn't care despite pretending to be so apologetic about the previous issues. Him and Bonnie were extremely unpleasant to deal with and I'm very relieved to be gone from that place. A few other things I'd like to mention would be the fact that they do not maintain their properties as the ceiling in my bathroom had collapsed at one point, they also didn't care about bats getting into the apartments. I would gladly live under a bridge before I ever rent from Waymark again

Fantastic experience: Professional and client service focus. Very helpful

Fantastic experience: They are really good if you have any problems they will send people to come fix it. They are lovely company and I recommend them to anyone. Miss Bonnie is the best landlord.

Fantastic experience: We have been renting from Waymark for a year & 1/2. The entire staff is EXTREMELY FRIENDLY! I mainly deal with property manager, Bonnie. She’s answered and returned every call I have made. All maintenance issues were addressed right away. Craig, the maintenance guy is also EXTREMELY nice! They make you feel like family, but In a professional way. Couldn’t ask for anyone better to rent from. We are grateful!

Fantastic experience: I had a wonderful experience with Waymark. They began managing the property for my apartment at the end of last year and it was such a relief as the previous property management group was not so helpful. Waymark always responded to any maintenance requests I had efficiently and kindly. They have an online portal where you can make your rent payments. They always responded to emails and answered questions when I had them. They were a pleasure to work with and I highly recommend them.

Fantastic experience: I didn’t have many maintenance requests as a tenant but Cal and Lori were very helpful, responsive, and friendly when things came up. They were also very helpful in letting me reach out to them with questions when the new tenant almost immediately attempted to violate the terms or our originally signed lease, getting me information on the original lease and providing me with their advice on what was happening. They were under no obligation to help me since I was no longer a tenant, but I and the other tenants of the building are glad that they did.

Negative experience: The new Harrisburg property manager's communication was highly unprofessional, and we were blatantly scammed out of our applications fees. We were encouraged several times to apply for a rental we had viewed - including on the day we finally did submit our applications - only to be told the property had been rented to someone else no more than two minutes after our applications had been submitted.

Negative experience: Only because I cant give 0 stars. They don't communicate. They don't fix any maintenance problems...good luck.

Fantastic experience: Over the last 2 months, I had the pleasure of dealing with Waymark Property Management. The Building I had resided in was Sold. They took over as of June. The Company has Online Portal access. You can pay your rent directly to them via the Website. Communication is key in any business -- they respond quickly --- from Bonnie the Property Manager or Lori - Financial Officer. You will not be let down. I plan to Rent my Apt for years to come. I know my living arrangements will be taken care of by people who treat me like Family. -- Warmest Regards -- J. Dye

Negative experience: Living in historic Carlisle has been wonderful, but with Waymart's acquisition of our property and their planned restoration, they have resorted to acting like they don't have the most basic information on the tenants, lease and property. Yesterday Our trashcan was taken and when the maintenance guy and super showed up, they verbally fought with all the other tenants about the trash agreement, rather then address the missing trashcan. When I was finally able to get a word in edgewise, the maintenance man proceeded to insult me to the property manager in the midst of me talking. The problem was never resolved, we still have no trashcan.