Connection Property Management, LLC
Trust your South Jersey real estate assets to Connection Property Management, LLC, a premier property management firm based in Maple Shade with over 28 years of industry experience. As a full-service provider, we specialize in maximizing the value and performance of your investment properties, including apartments, condos, and vacation rentals across Burlington, Camden, Gloucester, Salem, Ocean, and Atlantic counties. Our dedicated team handles every aspect of property stewardship, from rigorous tenant screening and lease administration to proactive maintenance, detailed financial reporting, and strict code compliance. We pride ourselves on delivering personalized, high-impact results without the bloat of larger firms, ensuring peace of mind for absentee and local owners alike. Whether you need assistance with routine operations, complex eviction processes, or strategic selling support, Connection Property Management offers the expertise and local insight to protect your assets and enhance your rental income. Contact us today to experience the difference of managing your property with a firm that treats your portfolio with the same care and attention as our own.
Opening hours
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Our comment from ImmoNetwork about Connection Property Management, LLC:
Comprehensive Property Management in South Jersey
Connection Property Management, LLC stands as a premier real estate firm in South Jersey, backed by over 28 years of experience. Headquartered in Maple Shade, they serve the Burlington, Camden, Gloucester, Salem, Ocean, and Atlantic counties, specializing in apartments, condominiums, and vacation rentals. Their comprehensive services are designed to maximize the value of investment properties, handling everything from initial tenant screening to detailed accounting and maintenance.
Trusted Expertise and Stress-Free Management
The company is widely praised for transforming property management into a completely "hands-off" experience for landlords, particularly those managing assets from out of state. Clients frequently highlight the team's ability to act as their "eyes and ears," ensuring that properties are cared for as if they were their own. This dedication is evident in the high level of trust owners place in the firm, allowing them to focus on other aspects of life while CPM handles the operational complexities.
Responsive Team and Rapid Service
Key team members, including Gina, Bailey, and Eric, receive consistent acclaim for their professionalism and responsiveness. The service is characterized by:
- Rapid response times, often addressing repairs within 24 hours.
- Clear communication through an online portal for record-keeping and tax planning.
- Strategic problem-solving during complex situations, such as evictions or inherited properties.
Honesty and Proven Results
Many clients emphasize the firm's integrity and transparency. Whether assisting with the sale of an investment property, managing difficult tenant disputes, or navigating family emergencies, the team is noted for being honest, fair, and highly knowledgeable. For many, partnering with Connection Property Management has been one of the best decisions for protecting their real estate assets and ensuring consistent rental income.
Connection Property Management, LLC: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,4 out of 5 from 63 reviews
Fantastic experience: I cannot emphasize how great Gina and her team are. As a landlord I am extremely grateful for all the hard work Connection PM did to help me. Gina is professional, reliable, honest and goes the extra mile for her customers. Without her help, I would have been stuck in a very bad tenant dispute for a long time. Additionally, the legal team she works with is priced fairly and very knowledgeable in tenant landlord disputes. The only thing I would do differently is sign a contract with Connection PM sooner.
Fantastic experience: Gina has helped us tremendously in south Jersey real estate and I'd recommend her and her team to anyone any day! We have bought 2 homes with her (1 from Texas), sold 1, and remodeled another with help from her all the way through the process. She has always been thoroughly communicative, supportive, and extremely helpful! She has all the answers we were looking for along the way and anything you might need help with, she has the best guys to help. Thanks so much Gina, Cesar, and team!
Fantastic experience: Gina and her staff are excellent. They have made my life so much easier since I decided to hand her over my property management. I now am completely hands off which gives me time for other aspects of life. Gina is available whenever I need her, including nights and weekends. She handles all situations in a calm, productive manner. I encourage anyone looking for a property management company to contact Connection Property Management. You will be happy you did...
Fantastic experience: Has answered all my questions and she has been a awesome landlord
Fantastic experience: Dealing with a horrible tenant is a nightmare. Gina helped me through the eviction process from beginning to end.
Thank you Giang for the 5 star review. It's our goal to provide top service and expertise to our clients. We appreciate your business and wish you all the best.
Fantastic experience: CPM has been a great property management service for me. Gina and her team take care of everything from tenant screening, coordinating repairs, and providing end of year statements. Their service is top knotch with most repairs complete within 24hrs. They also upload detailed invoices from repairs to an online portal for record keeping. I also appreciate they take the time to answer all my questions and respond very quickly to any concerns. Using CPM truly made my rental property feel like a hands off investment.
Thank you Craig for the 5 star review. We appreciate your business!
Fantastic experience: We've had an outstanding experience with Connection Property Management! Gina Zieglar and Baily go above and beyond in managing our property. Their attention to detail is exceptional, and they are always quick to respond to any questions or concerns we have. Their professionalism and expertise make the entire process smooth and stress-free. On top of that, they are incredibly friendly and easy to work with. We HIGHLY recommend them to anyone looking for top-tier property management!
Hi Will
Thank you for kind words and 5 star review. We appreciate the trust you have put in us and we look forward to servicing all your property manangement needs. Gina
Fantastic experience: Fantastic
Fantastic experience: Absolutely phenomenal customer service. Gina responds to any complaints within 24 hours. The level of respect that she shows to us tenants is greatly appreciated. Her consideration for us is five start treatment.
Negative experience: Unprofessional and unorganized! To anyone planning on using them, you’ve been warned!!
We do not know who you are. You are not a client of Connection Property Management. For anyone reading this, please know this is a fraudulent review. Please see our positive reviews, there you will see what our clients and customer really think of us. Thank you
Fantastic experience: Connection Property Management has been amazing! Gina and Bailey have helped manage my property every step of the way. They helped me navigate a very challenging situation. And once that situation was resolved they even helped me sell my investment property! They are second to none…if you’re looking for a reliable quality property manager then Connection Property Management should be the choice!
Thanks so much Miguel! Its been a pleasure working with you
Fantastic experience: Working directly with both Gina and Bailey, they both have been very responsive and great to work with. The website gives me all the information I need for taxes and future planning
Negative experience: My landlord switched to this supposed company and their service is terrible. Not only was my sister hung up on they told her she wasn’t allowed to interrupt or ask questions or they would no longer be talking to her. When a pipe burst on Christmas Day they took a week to fix it then told also we were responsible for cleaning up the water that had leaked inside and destroyed the carpet. The dishwasher broke nearly a year ago and the washing machine broke after new years none of the appliances have been fixed. When asked when they were going to fix them they told us appliances weren’t covered under the lease. When previously it was. They have sent numerous maintenance people out who charge $85 to look at the appliances and we have not been reimbursed or compensated for these charges. Then they tell us they are increasing the rent to $1650 but refuse to fix anything within the house. They also told us the dishwasher was $600 dollars to fix and they didn’t want to pay that. We have tried calling numerous times but they refuse to answer our calls. This place is very unprofessional and I wouldn’t recommend anyone going to them. At this point I’m thinking of just letting the courts deal with it. The people we have been talking to are Bailey and Gina. Gina is the so called manger who hung up on my sister. In response to the reply from the company my dishwasher is still broken and hasn’t worked in a year and the washing machine is also still broken so that’s why I’m headed to the laundromat today to dry my clothes. So what is your reply to that I can provide email proof asking what is the eta for these things being fixed.
The owner has a home warranty company that handles all these repairs. The lease agreement you have with the owner states the tenant pays the service fee. Everyone of these items were immediately repaired by the home warranty company. My understanding for your upset, you called the office demanding a $200 month reduction in your rent. This request was not approved. Therefore you became very upset with out staff and unwilling to allow us to speak to you. If you feel you need rental assistance, we would be glad to direct you to the appropriate department.
Fantastic experience: Connection Property Management is the absolute best. We have been working with Gina and her team now, for over 3 years. They were wonderful in helping us find a rental property and have been attentive to all of our needs and questions. This was my first time renting and they made this experience so much easier. I recommend them to anyone looking to be a renter or to rent their property.
Negative experience: Bad communication don’t know how to talk to people.
Sharaen, you are not a customer of Connection Property Management. This review has been reported to Google as Fraud.
Fantastic experience: CPM did a wonderful job with my rental unit for years above and beyond assisting with repairs, collections and overall management with the property. I will always use them when needed and highly recommend! Gina and Bailey are awesome!
Negative experience: Scammers stay far away, they will harass you to move out, have people spy on you and good luck getting your security deposit back. If I can I'd give zero stars
Shakira
As you are aware, you had extremely large unpaid utility bills at time of your move out. As part of your move out our office verified this and paid them immediately. If left unpaid, the owner could have incurred a lien on the property. We asked you to supply proof of payment, but you refused. Therefore, your security deposit was charged. Per the lease agreement, this is your responsibility.
In addition, when the HOA reported to us that you painted the front door glass red, then you broke the master bedroom window, we came out to verify this. Once it was confirmed to be accurate, we asked you to fix it. We do appreciate that you did fix it. I am sorry if you interpreted this as spying, we were only doing our job.
We wish you luck in your next home.
Fantastic experience: Connection Property Mgmt and it’s employees took care of my interests from day 1. They were thorough, responsive, proactive, detailed. I could have asked for a better company to partner with. They handled listing, renting, maintenance, eviction, selling. And everything in between. I would highly recommend to anyone who has rental properties or real estate to inquire with Connection Property Management for their help.
Fantastic experience: CPM was very helpful in screening potential renters and managing my property while the tenants were there. Their connection to contractors (who are reasonably priced) for repairs made the process easier. I recently sold my rental, and the process was easy as well since CPM did most of the work with the buyer and CO, etc.
Negative experience: Terrible. Inattentive to concerns. Constantly giving the run around about things that should have been taken care of before move in. If this company is managaing I HIGHLY doubt I'll be renewing my lease. Edited: Gina Ziegler called my cellphone FROM HER PERSONAL phone and was beyond rude and nasty with me.
I'm very sorry your owner would not approve your request, as it does not fall under your lease. As you are aware all other repairs required to be completed have been done.
Fantastic experience: Highly professional and responsive. An excellent company to hand over the management of your rental properties to.
Fantastic experience: They've been great at taking care of property and dealing with difficult tenants.
Fantastic experience: Always a great experience. Very responsive and pleasant. Highly recommend.
Fantastic experience: I have been working with CPM for about a year and a half now and they are exceptional at what they do. In our particular situation we have multiple properties and neither I or my client lives in town to manage these units. Gina and her team are our eyes and ears for the units and they take care of them and the tenants as their own. If you have any property management needs in the Philadelphia / NJ area, look no further than CPM if you want to have a good experience.
Fantastic experience: Very professional and great service they handle everything collecting rent sending payments as well as accounting.
Fantastic experience: Connection Property Management was a fantastic property manager for one of my properties for several years. I had to move unexpectedly for work and turned to CPM to rent out my house for what turned out to be nearly 8 years. CPM put multiple multi-year tenants in the property while I lived several states away. When it came time to sell the property CPM helped my with a realtor they are affiliated with. They have been an incredible resource for me over the past several years and I would highly recommend them.
Fantastic experience: I have full trust in letting Connection Properties manage my property. They are extremely liable and professional. Would absolutely recommend.
Negative experience: We've, since day 1 of moving in, had a missing window. It's almost 2 months later and they are just now getting quotes for it, despite at minimum weekly reminders. Similar situation with a broken fence. Numerous weeks of reminders that our fence is broken, and a month later we have yet to see even a contractor come out for a quote. Ive spent no less than 15 hours in the last month playing phone tag attempting to get this addressed.
Fantastic experience: Eric R. has been phenomenal with Connection Property Management. I couldn't have done this without him and grateful for everything he has done. I am about 1k miles away from my rental property and he takes care of everything.
Fantastic experience: Extremely professional and thorough in their services, and there is a personal touch and feel to the whole client-agent relationship. My sister met Eric once on my behalf and immediately signed up to him as well to manage her property! I'll highly recommend them to anyone!
Fantastic experience: Eric is extremely professional and has always been very responsive when managing my property!
Fantastic experience: Eric, Debbi and the team provided tremendous support in a time of need and continue to provide outstanding service. I took over a property after a death in the family. Eric analyzed the existing lease and manged the entire situation to protect our interest and install professional property management. Eric is very strategic with an extremely detailed/balanced approach. Honestly, they treat the rental as their own. My only concern is that Eric works too hard.
Fantastic experience: Getting involved with connection property was one of the best decisions that I made. They make my experience of renting my house from the distance a very easily manageable situation. I highly recommend it.
Negative experience: Does not like black people.
Negative experience: Racist. The only positive review is by his own employee
Fantastic experience: Made the rental experience very easy through the use of the company website. All transactions to include rent were conducted virtually with great record keeping. Maintenance requests are done this way as well, with timely responses always. Overall a great experience!
Fantastic experience: I rented a property managed by CPM. It was a wonderful experience. I am hesitant to ever rent from a private home owner again. Eric was kind, professional, knowledgeable and an absolute pleasure to deal with. If I could give 6 stars - I would!!
Fantastic experience: Connection Property Management was a great business to deal with for the entirety of our lease and afterwards. They were helpful and always courteous and ready to be of assistance in any way we needed. Quick to respond and quick to be there for any needs we had.
Fantastic experience: Very pleased with the service. Being stationed overseas, it is great to know I don't have to worry about my property.
Fantastic experience: Connection Property has been working out very well for us. I feel like I can implicitly trust them to manage our properties and handle issues properly. We have a good working relationship with them. They are always available to contact regarding any issues, concerns, or questions.
Positive experience: Very good property management company. They respond well to any repairs that may be needed. The property is very nice.
Fantastic experience: They are very professional and ensure that both myself and the tenant is satisfied. If there is an issue I get prompt and satisfactory service. I would recommend them CPM any day.
Fantastic experience: An excellent company that works extremely hard for their clients. Connection took over a property of mine that was originally managed by another person (Randall Maher). I came to discover Maher was stealing rent and the tenant he placed in my property had never been screened. I fired Maher and immediately hired Connection. They came in and were forced to deal with a myriad of issues Maher had caused. Connection solved problem after problem without complaint. It's been over two years since I've hired Connection and I can say it has been one of the best decisions I've ever made.
Fantastic experience: Good company that care about owners and tenants. They are not overpriced very reasonable. CPM wants to give quality service for both owners and tenants. Will always be upfront and honest. Check out one of the best property management company.
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