360 Properties, LLC

Fantastic experience: I had a great experience with this property management company during the time they managed the home I rented. They were always professional, responsive, and easy to communicate with whenever I had a question or needed something addressed. I really appreciated how helpful and respectful they were throughout my time as a tenant. Good property management can make such a difference when you're renting, and I’m grateful for the experience I had with them. I would definitely recommend them to both tenants and property owners looking for a responsive and professional management company.

Fantastic experience: I first started working with 360 Properties about 5 years ago, and I can say my biggest regret is that I didn’t find them sooner. Before them, I had tried managing the property myself, which quickly drove me to reconsider, given the amount of time and attention it needed. I outsourced it to another property management company in the area. Unfortunately, that left a lot to be desired. After finding 360 Properties, my view completely changed on what it felt like to own a rental property. From the moment they took over, everything became easier, simpler, and significantly less stressful. 360 Properties has always been incredibly transparent, their bookkeeping and communication are fantastic, and they have an excellent network of people they trust to work on the properties they manage. Everyone I’ve dealt with through them has not only been reputable and professional, but genuinely a stand-up person. Most recently, that included Dakine and North Face Exterior, both of which did excellent work. What impressed me even more was getting to work with Nicole when it came time to sell the property. Initially, I decided to go elsewhere for a realtor and spent roughly a year to 15 months trying to sell without success. Eventually, I made the decision I probably should have made from the beginning and turned the sale over to Nicole. Within about a month, the house was under contract. The difference was remarkable. Nicole understood the market, how the property needed to be priced, the area, and the value that the specific location brought to the table. From there, the entire process moved incredibly quickly and smoothly. After working with her for years, I’ve always felt that Nicole manages the properties entrusted to her as if they were her own, if not better. That same level of care, knowledge, transparency, and attention to detail carried directly into selling my home. Whether you’re looking for someone to manage a rental property or help you sell one, I couldn’t recommend 360 Properties more highly. After experiencing property management myself, working with another management company, and trying another route to sell the home, I have plenty to compare against.

Negative experience: I watched my mom go through the application process with 360 Properties, and it was incredibly frustrating to see how stressful it became. He’s relocating from California and was trying to secure a home before the first week of August. He provided proof of income, tax information, rental history, employment verification, and even proof of savings, yet he was still told the approval process would take 4–6 days with no flexibility despite his circumstances. What really surprised me was the number of fees. In addition to the application and background check fee, there was a mandatory $100 administrative fee that couldn’t be waived or clearly explained. The listing also advertised “no pet fee,” but after expressing interest, my dad was told he had to pay for a separate third-party pet screening that assigns a “Fido Score,” which can then affect the monthly pet rent. That was very different from what we expected based on the listing. From the outside, it felt like there was very little effort to help a qualified applicant or work with someone on a tight timeline. Instead, the process felt rigid, expensive, and unnecessarily stressful. I hope they become more transparent about all of the costs involved and more willing to work with prospective tenants who are making a major move.

Negative experience: I inquired about one of Nicole Mancuso’s rental listings and came to the table as prepared as a tenant can be. I offered to sign a three-year lease, offered to pay full asking rent, and offered to provide proof of income, rental history, and savings the same day, enough savings to cover the entire lease term even if I stopped working. I said I would fill out the application immediately. What I got back was a process that felt built to slow things down and collect fees. $75 per adult just to apply, plus a separate $100 “administrative fee,” and then a 4–6 day wait to find out whether I’d even be approved. I’ve rented multiple times in Los Angeles at nearly double this rent and have never waited that long or been charged an admin fee stacked on top of a screening fee. When I asked what the $100 actually covers, I was told it goes to a third-party verification company, but that is exactly what the $75 screening fee is supposed to pay for. I’ve applied to four other properties recently and not one charged an administrative fee. Then there’s the pet screening. I pay another fee to have my dogs evaluated, and what comes back is a “FIDO score”, a rating whose entire function is to determine how much extra rent they can charge me per dog, every month. I’m paying for the privilege of being priced. That’s not screening, that’s a pricing tool I’m being billed for. Add it up and you’re hundreds of dollars out of pocket, non-refundable, before anyone will tell you yes or no, on a property you may well lose while you wait. I understand screening tenants. I don’t understand charging a highly qualified applicant this much and making him wait almost a week for the privilege, or a listing agent who lets a deal like that walk rather than work with an applicant offering three years at full asking. It reads as revenue collection rather than tenant screening. Anyone applying through Nicole Mancuso or 360 Properties should know exactly what they’re paying and how long they’ll be waiting before they hand over a dollar.

Fantastic experience: Adrienne was such a big help in getting us into our dream home. She shared our vision and didn’t rest until our family was in a house that we could call “home” and I am very grateful for her!

Negative experience: This property management company is absolutely horrendous. The only good thing about them, is Travis - who took care of our maintenance during the 3 years that we lived in one of their rental houses. Everything about the way this company operates is abhorrent and criminal. Upon move-in, I was unable to do the walk-through checklist, as I was moving from a different city to Leander. So I had my Realtor stop by and do a walk-through video for me before my children and I moved in. After moving in, I did notice that the home was very dated, it had a lot of general wear and tear, and it looks like they had a make-ready company come in and slap paint on everything, including dirty baseboards, and windowsills. There were broken blinds, small holes in walls, doors and ceilings. These are things I didn’t really notice in the walk-through video that my Realtor sent me. But I noticed them in person once we got there. The front flower bed was completely bare. Old rotten wood bordering the outside of it. Since we missed the window to do our move-in checklist, I just figured I would take care of some of these things myself and be sure to let them know when we moved out about the rest. So I went out and bought beautiful plants for the front flowerbed. I bought some stone pavers for the driveway flower bed. Consistently kept the yard in great condition, front and back. Additionally, I took care of any minor maintenance issues instead of calling them out. I came out of pocket for things myself because these were things that I didn’t deem as a very big deal that I knew I could handle. So I did. I also purchased two small black metal shelves for the inside of the master shower, very nice shelves that added value to the home. I purchased a standalone umbrella for the back patio that was brand new, I left it behind for the next tenant to use as a kindness. They charged me for all of this. They charged me for the wear and tear that was there BEFORE I even moved into the property, they nickel and dimed me for every little thing. They charged me for leaving those shower shelves behind and the umbrella. They tried to call these things “Trash”. They even tried to charge me for a Morning Glory vine on the side of the house that was already there upon moving and a Chili plant that was planted by the back AC condensing unit that was there when I moved in as well. They called both of these things WEEDS. Which tells me they know nothing about plants or gardening.They charged me over $400 for professional cleaning services, AFTER I sent them an invoice showing them I had the home professionally cleaned as well as attached photos. This place already tried to make me spend thousands of dollars just to move INTO this property even though I had decent credit, that pushed me into a hard place and I opted to go through a Rhino Insurance/Security Deposit policy that they offered, which I found out is just another scam. Upon move out, they reached out to Rhino and filed a claim against me for over $4300. Of which Rhino agreed to pay $3800 and are now coming after me for. I have attached photos of what the home looked like during my residency there as well as the fraudulent claim. It looked the exact same, if not better upon our move out. As someone who has worked in customer service for nearly 20 years, I truly wonder how companies like this and their employees sleep at night - knowing that they do this to people who are out here just trying to survive and take care of their families. Rent is double what it was five years ago, times have significantly changed - And apparently having good morals, values and character doesn’t mean anything to companies like this or the majority of their employees. Stay FAR away from 360 Property Management - Whether you’re a HOMEOWNER or a TENANT, find somewhere else to put your money and your trust. As for 360 Property Management, God saw it all. Be blessed! ❤️

Fantastic experience: Adrienne was so great to work with! She was professional, kind and honest.

Fantastic experience: 360 Properties is amazing! We have 2 properties that they manage and we have no worries because of the 360 team! I highly recommend 360 if you want to be a stress free investor. Thanks 360 properties for taking care of our tenants and properties like they were yours!

Fantastic experience: After kicking around Zillow and Trulia looking for a rental we decided to go with Adrienne to help us look for a rental. She set up a great MLS site for us to look and found a house that wasn’t even on the market yet. She took me to tour the house, looked over our applications and we were approved for the house. Took a lot of stress out of looking for a rental. Would definitely use again for the next rental or fingers crossed a purchase.

Fantastic experience: Very professional outfit. Easy to work with, thorough, and responsive, Nicole is top-notch.

Fantastic experience: I’ve worked with 360 Properties team for several years and have always been impressed with their professionalism and communication. Highly recommend!

Fantastic experience: Nicole & her team at 360 Properties, LLC were an absolute pleasure to work with when helping me sell my home. From start to finish, they were professional, knowledgeable, responsive, and genuinely invested in making the process as smooth and stress-free as possible. They kept me informed every step of the way, answered all of my questions, and provided honest guidance throughout the entire process. What stood out most was their attention to detail, excellent communication, and dedication to achieving the best possible outcome. It's clear that Nicole truly cares about her clients and takes pride in providing exceptional service. I always felt supported and confident knowing she had my best interests in mind. I highly recommend Nicole & her team at 360 Properties, LLC to anyone looking for a trustworthy, hardworking professional. They go above and beyond, and I couldn't be happier with my experience.

Fantastic experience: It was a pleasure to lease from 360 properties was a great experience. Shaun handled all my needs professionally. 10 out of 10 experience.

Fantastic experience: Shaun responded quickly to my work order. Very friendly and quick fix! Highly recommend this company. 10/10

Fantastic experience: Nicole and Shaun were great! Shaun, the maintenance coordinator, handled all my issues in timely manner. Highly recommend 360 Properties.

Fantastic experience: Shaun and 360 properties have been a great company to work with this year. I am a pest control service provider and set up as a vendor with 360. Shaun is always very communicative and responds in a timely matter to any emails or concerns. I would recommend Shaun and 360 properties for all your property management needs.

Fantastic experience: This company is amazing, it is obvious they truly care about their tenants! Always very quick to respond to work orders or any other issues for that matter. I will be recommending them to everyone I know!!!!

Fantastic experience: My home has never been maintained as well as 360 properties management. I can’t recommend a better group. Shaun and Nicole especially go above and beyond for their clients. Talk about a “wow” factor!

Fantastic experience: Crafted Works General Contracting has had a great experience working with the team at 360 Properties. Shaun, the Maintenance Coordinator, has been exceptional to work with—very professional, responsive, and organized throughout the process. As a vendor, we truly appreciate the clear communication, professionalism, and teamwork their staff provides. We look forward to continuing our relationship and supporting their properties in any way we can.

Fantastic experience: Was pleased with Nicole and her team at 360 properties. Used them the last 2 years for managing my rental and were able to handle a challenging situation. Shaun did a great on the turnaround to sale the property and I found the cost reasonable. It saved me time and money dealing with vendors.

Fantastic experience: In 2022 I fortunately finally finalized my divorce and had to sell my house. I chose 360 Properties to help with the sell of my house and could not have chosen a better realtor than Nicole Mancuso!! After such a difficult divorce, this process was a piece of cake! All the staff was very attentive, professional, knowledgeable, and ready to assist! Nicole then assisted with locating a rental property for me. I’ve been a tenant since May 2023 and just renewed my lease for 2 years!! This would not have possible if it weren’t for the amazing service provided by 360 Properties!!! Since my move in communication has always been prompt and friendly! All my maintenance requests have been handled swiftly and professionally!! This past winter my heater wasn’t working properly when we had the freeze. I submitted my maintenance request early afternoon, and while every other business and restaurant was closed, my request was handled within a couple of hours!! Staff has always been accessible when there have been questions or concerns, although there haven’t been many. I have, and will continue to highly recommend 360 Properties!

Fantastic experience: Recently leased a small property from 360 Properties during a transition between homes for a year. I am happy to 100% attest that my experience was exceptional and if I didn’t find such a great deal on a new condo I would have stayed at the property indefinitely. Had a few instances with the water heater, the disposal (of course). and a toilet float which were efficiently addressed by the maintenance crew within a few short hours of calling in. Any time I would call into the office for maintenance, or questions regarding the move out requirements, etc. the staff was always attentive, friendly, & quick to respond. Moving out was easy as 360 Properties have predetermined cleaning & pest vendors who are also quick, courteous & sensible from a cost perspective. Without a doubt, Nicole & her staff put forth tremendous effort to serve the tenant while being a true advocate the owner. I would highly recommend 360 Properties and if I keep and lease my condo in Cat Hollow, I will definitely use 360 Properties!!

Negative experience: This is, without a doubt, one of the worst property management companies I've ever dealt with. The move-out process was nothing short of a money grab. The fees they charged were absolutely outrageous, and their so-called "property evaluation" was blatantly unfair. They nitpicked every minor detail and treated normal wear and tear like major damage just to justify excessive charges. Even worse, they require you to use specific companies for move-out cleaning--and those vendors are ridiculously overpriced. It's very obvious this is a setup designed to benefit them, not the tenant. During the lease my daughters, maintenance was handled at a painfully slow pace. Requests were ignored or dragged out far longer than reasonable, showing a complete lack of urgency or respect for tenants. So, I ended up doing things that had to be taken care of They said the staff is incredibly rude and unprofessional. Communication was dismissive, unhelpful, and at times outright disrespectful. Getting clear answers felt like pulling teeth. Overall, this company operates with zero transparency and no regard for fairness. I would strongly advise anyone to stay far away unless you want to be overcharged, ignored, and treated poorly from start to finish. She had such a bad experience they ask me to write a review due to my Google status, and I know I was the one trying to help her

Fantastic experience: We have been using Nicole for our rentals for about 8 years. She handles everything for us at a great price. We don't have to lift a finger!

Negative experience: I would strongly caution others before engaging with this property management company based on my experience. The move-out process raised significant concerns. The fees assessed appeared excessive and disproportionate, and the property condition evaluation did not reflect a fair or reasonable distinction between normal wear and tear and actual tenant-caused damage. The overall assessment process lacked transparency and consistency. Additionally, tenants are required to use designated vendors for move-out cleaning (which quote me $500 stating price and no this is not an exaggeration), Carpet Cleaning Services, and even mandatory pest control (Originally quoted $250, then negotiated to $125), which presents a concern due to the notably high costs associated with those services. If you have pets on the property, your move out cost will be significantly higher as well. This requirement limits flexibility and places an unnecessary financial burden on tenants. Throughout the lease term, maintenance requests were not addressed in a timely manner or even addressed at all. Delays in repairs suggested a lack of responsiveness and attention to tenant needs. I am fully aware that I signed a contract but that does not mean that my experience is invalid and I refuse to have an owner of a property management company dismiss my opinions, something we are all entitled to by the way, purely because I am a tenant. I had to wait to receive the remaining balance of my security deposit before posting this review due to concerns of retaliation... something a tenant should never have to be concerned about. Based on these factors, I cannot recommend this company. Prospective tenants and property owners may wish to carefully evaluate these concerns before proceeding further with 360 Properties. Please take the time and read the other reviews that clearly outline a consistent pattern of concerns one should be interested in before entering into a formal contract with this company.

Negative experience: My experience with this property management company was unfortunately disappointing, and I would encourage others to do thorough research before moving forward. The move-out process was a major concern. The fees assessed felt higher than expected, and the property evaluation did not seem to reasonably distinguish between normal wear and tear and actual damage. Greater transparency and consistency in this process would have made a significant difference. Additionally, tenants are required to use specific vendors for move-out cleaning, which can be quite costly. Having more flexibility in choosing service providers could help alleviate some of that financial burden. During the lease, maintenance requests were often slower to be addressed than anticipated. More timely communication and follow-through would greatly improve the overall experience. Communication with staff was also challenging at times. While some interactions were fine, others came across as unhelpful or lacking professionalism, which made resolving concerns more difficult than it needed to be. Overall, there is room for improvement in areas such as transparency, responsiveness, and customer service. Based on my experience, I would be cautious and recommend asking detailed questions before committing.

Fantastic experience: We appreciate Nicole and her team at 360 Properties, LLC. They are quick to respond to questions/concerns from us as landlords and from our tenants too. They have good advice and are professional in taking care of tenants, our property, and the finances. We recommend 360 Properties, LLC.

Fantastic experience: I’ve been working with Nicole and 360 properties since 2020. They manage multiple properties for me and I could be happier. I interviewed many agencies upfront and I have a very high-quality of standards and I needed somebody that was going to hear me and work with me, Especially as I got to know them. If I obtain any other rental properties in Texas, I would Definitely continue to work with 360 properties. They’ve always been professional and responsive. They’ve helped me coordinate, outside of payment receivables and dues, remodels and contractors, etc.. And most importantly for me they have always kept their accounting records very efficient, timely and up-to-date. They have even allowed us to access to preventative saving measures for our rental properties. Thank you, Nicole and team for all of your hard work and for always having our best interest,as owners, at heart as well as the tenants. They not only take care of their owners, but they’re tenants as well. Highly recommended!!

Fantastic experience: i have had my rental managed by 360 for 2 years now going on 3. They are very attentive and responsive to every concern i've had. I had a Washing machine in my unit that needed servicing and they handled it rapidly with minimal impact to the occupant. Same goes for the dishwasher the needed replaced. This has been a great experience and has truly allowed myself to be hands off and trust that they have it handled! i definitely recommend 360 to manage your property

Fantastic experience: Never having had experience with a property management company before, I was quite nervous and suspicious when I approached Nicole in 2023 for managing our home (we were moving out of state then). As the web is replete with many such companies, I interviewed several companies and came away with a variety of opinions. What I relished with Nicole however was that she encouraged open dialogue over several conversations covering a wide gamut of topics and concerns. I was also looking for a company which was neither too small nor too big, with a local presence in Cedar Park - 360 Properties fit the bill with all those attributes... I have never had an issue with them and their services are always on time and professional. Nicole does a good job of picking tenants who pay rent on time. If any repairs come up they are prompt with the estimates and I have found the estimates to be fair so far. They do take good care of the property plus I always get my monthly check on time plus I get professional monthly and year end documentation for my taxes...what else can I ask from a property management company? Whenever I have any questions, Nicole is always available promptly and provides a complete professional response. Frankly, I wish I had such good luck with all other stuff I do in my life. ...I strongly recommend 360 Properties based on my experience as a home owner!

Fantastic experience: I am a California resident who owns four rental properties in Austin and in Williamson County. I switched to 360 Properties from another company that seemed unable and unwilling to provide me with accurate monthly financial reports. I have been very happy with Nicole and her team. Their financial reports are accurate and easy to understand and they are proactive about monitoring lease renewals and keeping the properties rented which is important to me. Their maintenance people are good at providing updates and recommendations about needed maintenance and repairs and also about getting reasonable prices from vendors who are competent. Their Owner Portal on their website is helpful and easy to use and Nicole was very patient with me while i was learning to use it. I feel fortunate to have found this company because a lot of management companies are incompetent and don’t really care about their clients, and 360 is competent, and its personnel are good communicators and seem to really care about their clients.

Fantastic experience: Providing excellent service for more than five years...

Fantastic experience: 360 Properties has been a great partner in assisting me with managing my condo. Thank you!

Fantastic experience: Good service overall

Fantastic experience: It's been great working with Nicole! They're so friendly and quick to respond. They truly raise the bar on professionalism and customer service.

Fantastic experience: I highly recommend 360 Properties if you're a homeowner looking for a property manager to manage your home in North Austin, Leander, Georgetown, or surrounding areas. Nicole, the owner, is an excellent communicator that genuinely cares about the upkeep of your home and sets fair expectations with tenants. Their head of maintenance Shaun is resourceful and quick to help with anything that comes up.

Negative experience: BEWARE! All I ask is to read 2 things very carefully. The lease agreement and the Rhino policy. The Rhino policy isn't insurance for you, it's for the landlord. A property management can POTENTIALLY file a claim with Rhino whatever they feel like. If Rhino accepts, then Rhino WILL come after you for all the money they paid to the landlord with all of their lawyers. If Rhino doesn't accept all of the claim, the property management will still try to make you pay for the difference. The lease agreement night have a section saying you'll have to clean the property like any other lease, but it POTENTIALLY also has a section saying you have to pay THEIR company cleaners to come do a whole house cleaning + extra for close to $2000. Even after paying for that, they POTENTIALLY could also try to bill you for maintenance for things such as bushes not trimmed a certain way, freshly mown grass not to a specified height, as well as disposal of items that were already on the property apon move-in. If one does desire to move to a home such as this hypothetical one mentioned above, I highly recommend taking an exorbitant amount of pictures and detailed move-in notes for the lease BEFORE signing. I wish you all well.

Fantastic experience: I highly recommend 360 Properties as your rental company. I lived in one of their homes for seven years, and they were always responsive and helpful whenever I had questions or concerns about the property. Their online portal is also a great feature—it’s easy to use and lets you request maintenance, check your payment history, and view your account balance.

Negative experience: Really bad experience

Fantastic experience: Very helpful with my questions & moving me in right away. Very please with how they work!

Fantastic experience: I was a tenant at a property managed by 360 Properties for several years. I found Nicole and Chasity to be prompt, courteous, and professional. They took over from a previous property management company. The maintenance contractors that 360 uses are far superior to what we were getting previously. I never hesitated to reach out to them and they always took care of everything the owner approved quickly and well.

Negative experience: Stay away from 360 Properties and Nicole Mancuso, The only thing she cares is taking your money because after she has you as a client, she will try to take as much from you as she can, she never returns a call, she never shows his face and if she answers you, would be with the rudest and disgusting attitude that there can be, the biggest nightmare is this super unhappy woman and her 360 properties

Fantastic experience: Katy Curry (and 360 Properties) has been so amazing to work with! She is such a sweet person and made finding a home and the whole application process so easy. I can’t wait to keep working with Katy and will definitely be referring her to any friends/family in need! -Rylee Norman

Fantastic experience: Nicole was an absolute God-send for me and my wife! We moved from Canada for a new job and Nicole helped us navigate the entire home buying process from start to finish. We had a tight window of opportunity to see as many houses as possible, and Nicole made it happen. She provided us with great advice that fit our family's needs, and she helped us land our dream home! Nicole was so patient (especially for someone like me who asks many questions), and went out of the way to ensure we had the best home buying experience. I can't recommend her enough!!

Negative experience: Absolutely ridiculous the amount of roundabout ways this company will try and avoid giving you fair pricing and honest communication. Almost like they have given up on their business model. Definitely would not recommend, unless you enjoy being robbed of your hard earned money.

Fantastic experience: Nicole and her team have been very professional and easy to work with. We have been a tenant for 2 years and are moving only because of a work related reason. They were always attentive with billing questions and maintenance issues. Can't say enough good things about my experience working with them.

Fantastic experience: Great advice on what to do and what not to do to the property before listing. Also very helpful with negotiations during the option period. Quick sale and got our asking price.

Fantastic experience: We had a great experience with 360 and especially Nicole! We always felt important and anytime something was in need, they responded fast! The team is friendly and very helpful. I highly recommend 360 Properties!

Fantastic experience: We had Nicole with 360 Properties help us find our home in the beautiful Hill Country of Austin! She was great to work with, personable, took us to see many properties, went out of her way to help us when we aren’t able to be there for the walk through. Thanks to her we have one of the most beautiful views in a lively community!

Fantastic experience: Nicole Martin did a fantastic job navigating us through our purchase. She is very knowledgeable, always got back to us quickly when we had questions, and extremely organized. She made our real estate purchase go as smoothly as possible. We highly recommend her!

Fantastic experience: I met Nicole when I was renting. She was so easy and nice to work with that when it came time to buy a home, I knew exactly who to call. In a world where it seems everyone is too busy, its really nice to work with someone who genuinely cares.

Fantastic experience: Nicole is AMAZING to work with! I have absolute trust in her to take care of my property and tenants! She is professional and extremely responsive. She laid out all expectations upfront and was very transparent. I have worked with other PMs in the past and with Nicole our experience has been nothing but good! Highly recommend!

Fantastic experience: Nicole Martin has been great to work with. She took time to return our original phone call when we were looking for an investment property remotely. She listened and answered our questions. She has been professional and replies in a timely manner. She guided us well through the final purchase negotiations. We are looking forward to working with her as our property manager. We recommend Nicole and 360 Properties, LLC.

Fantastic experience: Nice people at 360. Chasity is really good.

Fantastic experience: Nicole Martin was our property manager for three years before she sold our house for us. She is a top-notch real estate broker and I couldn't recommend her more highly. With her guidance, we sold our house with multiple offers and 50k over our asking price. All remotely during a pandemic.

Fantastic experience: I recently vacated a property that 360 properties managed. I had a 1-year lease and have nothing bad to say about the management team. In fact, it was a pleasure to rent from them. When I first took possession of the property Nicole encouraged me to fill out a move in check list where I was able note any pre-existing damage. I am glad that I thoroughly filled this out line by line. This document is to protect both the owner and the tenant. I took video/pictures and turned the move in check list within 5 days of me taking possession. The first week of my occupancy Nicole happened to take a vacation but she left all her duties in good hands with Chasity. I had a few questions about the mailbox and other things about payment and Chasity was so delightful and pleasant and answered all my questions. A few months into my occupancy I had emailed 360 properties about an issue with the microwave and Nicole promptly responded with answers to all my questions and resolved the issue quickly. I only stayed 1 year because I ended up purchasing a home but would’ve stayed longer if I remained a renter. I gave a 60 day notice to vacate and hired people to clean the carpet and deep clean the house the last two of my lease. I ended up giving it a once over myself after the deep clean (I have high standards of what is clean). I also made sure the lawn was cut, trimmed, weeded and watered and turned in all my keys. I received a personal note from Nicole thanking my wife and I about the condition we left the home. My 1-year stay was pleasant, and Nicole Martin and Chasity Rojas helped make it a pleasant stay. I would recommend 360 Properties.

Fantastic experience: Nicole and her team have done a great job managing my property over the past year. They are responsive, knowledgeable, and professional. I would recommend 360 properties to others looking for a good property manager in the Austin area.

Fantastic experience: If you are in the market for a property manager. Your search is over. These gals work hard to place the right tenants for your rental properties. Nicole and I have work together for years. Placing quality tenants in our rental space. Can’t say enough good things about her and the practices she presents. Have confidence when leasing your property or in your search for one. We can’t thank you enough!

Fantastic experience: I don’t write reviews much, but I felt like I had to write one for Chasity. Otherwise, I wouldn’t feel good. I met Chasity by accident when I was looking to transition from apartment to a rental home due to growing family. Chasity is a joy to work it. She did everything humanly possible to make sure we get the house that meets our specification. Mind you, our requirement changed about 3 to 4 time in the process and we had 2 or 3 houses that fell through. We looked at about 8 houses and Chasity did Facetime with us for the ones we couldn’t get to in person because we were moving from Dallas to Austin and could not drive 3 hours every single time. This was also around the time where I was very busy with work. Chasity will respond to my text or pick up my phone in the morning, night and even weekends. I never got an ounce of frustration coming from her or her attitude even when myself and my wife were already quite frustrated with the whole process. At one point in time, I asked her: “How are you not tired of hearing my voice already?”… She laughed and said she loves her job. It is no brainer that we will be using her service when it’s time to get our own place because she’s a rare gem out of rare already rare ones. I just can’t imagine working with another agent except her because she’s hardworking, honest, dedicated, punctual and very responsive. You will be lucky to have her represent you. NO JOKE

Fantastic experience: She is just a awesome person she really cares about you, she helps us so much.

Fantastic experience: We are so, so grateful for Chasity and all she did to help us find our rental home in the Austin area. We moved from Cincinnati, OH. My hectic work schedule in Ohio and limited off time only allowed me to look at homes way too early for a lease starting in July. Our only option was to put our trust in a realtor to find a home for us that we could not see in person; and Chasity went above and beyond. She met with us during our short visit to Texas in April, took the time to show us a variety of homes, and carefully noted our preferences. Once the move-in date got closer, she visited multiple homes for us and recorded very detailed video footage for us to view. She found the perfect home for our family. We can’t speak highly enough of Chasity and will definitely work with her again once we buy a home.

Fantastic experience: Thanks to Chasity Rojas for assisting my husband and I in renting our new home. When I began the search process, I was clueless where to begin. I thought I had to do it all on my own when requesting to see homes. Each time I spoke to someone, they asked if I was a realtor or if I had one. Some even offered their services and I accepted. Soon I realized none of these people were for me UNTIL I spoke to Chasity. Although we communicated by email initially, I could tell this gal was top notch and knew what she was talking about. She told me her services were free of charge (yay) and she asked my preferences (sq footage, close proximity to work, yard size, bedroom and bath #s, etc). She sent (or maybe it was automatically programmed) home listings that fit our preferences. When I saw a home that looked appealing, I would contact her to either ask more questions or view the home. She was open and honest – something I can highly respect and appreciate! She would respond as if she were in my shoes. She was easy to reach by email or phone and very attentive. Honestly, I’ve never had a better experience. After a few weeks of searching, we found the PERFECT place and we’re all moved in. I already have ONE person on my reference list and will be contacting her within the next 6 months for his move. Thanks again Chasity! You rock, girl!

Fantastic experience: I was in need of a house by the beginning of the month and Chasity was the first realtor I looked at. She was incredible. From start to finish, she was there with me the whole way. I got daily updates from her about what was going. She is the real deal and really goes to bat for her clients. I am keeping her for all of my house needs and I am referring her to everyone I know that is looking for a house.

Fantastic experience: Working with Nicole Martin has been a true pleasure. I'm from out of state and wanted to purchase an investment property -- Nicole was absolutely instrumental in showing us homes (via FaceTime!) and helping us get the offer accepted. To get it rented, I chose Nicole as my broker and property manager. She has been great about making sure that it's ready for my first lucky tenants!

Fantastic experience: Chasity Rojas did an excellent job. We moved from california to Liberty Hill, Texas. We were on a time crunch and needed a place asap. I contacted her on Thursday and had a place by Sunday. Everytime I contacted her to see how the application process was going she was one step ahead and was a huge help! I highly recommend her. Great job!

Fantastic experience: I have relied on the services of 360 Properties for almost six years now to manage my rental property and couldn’t be any happier with the top notch service the company provides. 360 Properties has been a godsend for me and my family.

Fantastic experience: Chasity Rojas is one of the best realtors I have met. I can't say enough about how kind and thoughtful she was. She never made me feel rushed about my decision. She went above and beyond what most realtors will do for you. I highly recommend her for your next home!!!

Fantastic experience: Chasity was awesome and helped us find a great rental home in Cedar Park on short notice. We would definitely recommend her to anyone looking for a new home in the area!

Fantastic experience: Trustworthy, patient, listens, and is a great person. Thank you Nicole for helping Debbi and I sell and find our new home.

Fantastic experience: Nicole Martin is amazing at what she does. Not only do I use her for every place I move but, so do all of my friends and family. She works incredibly hard and makes you feel like you're her number one priority. She is also very fast and efficient with her resources. If I could give more than 5 stars I would. 10/10 absolutely would recommend her and her company to anyone looking to buy, rent, lease, or have their property managed. Great gal!

Fantastic experience: I hired Nicole to sell my home and she brought me a full price offer in a day. Everything was completed quickly and on schedule with little effort from me. I would use her for any of my real estate needs in the future.

Fantastic experience: Nicole has helped me with a couple of different requests. She has always been professional in her communications and quick to respond when necessary. I recommend her to anyone looking to lease, buy, sell or if they need help with managing a rental. I have recommended her to a few friends as well and they all have returned great feedback on her services.

Fantastic experience: A few years ago we moved away to California and quickly needed to find renters for our home in Leander. Nicole made things incredibly easy for us. She kept us informed about any issues and didn't pressure us to make any decisions we didn't want to regarding our home. Later we eventually had to sell our home, and again, Nicole made this a painless process. I highly recommend her services, either for leasing out your house, or for selling it.

Fantastic experience: Had a 6.5ac lot that I had been trying to sell for 3yrs. Used 3 other realtors with no luck. Met Nicole through a mutual friend and gave her the opportunity. In less than 10 days we had multiple offers, closed within 30 days, and sold the property for what I had been asking. After the property sold, I put Nicole on the path to finding me a house on small acreage lot. It took some time to find exactly what I wanted, but she was finally able to track one down. She helped me through the entire process and made it much easier on me than previous home purchases. I will definitely use her again if I'm in the market and highly recommend Nicole to all my friends and family in the area.

Fantastic experience: Great experience!!! If you need a great realtor you've found her!! Nicole will take care of you finding your perfect property and seeing you all the way through to the close of escrow.

Fantastic experience: Nicole with 360 Properties, LLC is so fantastic to work with. She is very organized and extremely knowledgeable! We always look forward to working with her and her team!

Fantastic experience: I sold my house faster than I thought possible! Thanks Nicole Martin for doing an awesome job! (She was even able to sell it for more than I thought I was gonna be able to get and got it under contract within a few days of listing it, then closed and sold it within a month!) You're the best! Selling my house was much easier and less painful than it was to buy it...Lol. If anyone needs someone to help them buy or sell their property....Nicole is your woman! I couldn't have asked for it to go anymore smoothly than it did!

Fantastic experience: Simply Thrilled! We worked with Nicole of 360 Properties and she provided us with a targeted search for our home. She patiently showed us homes and never pressured us into a decision. When we did find the home, she made useful suggestions as she drafted our offer letter. Happy to be sitting in our home which exceeds out expectations thanks to Nicole!

Fantastic experience: Simply perfect! Nicole is the best in the business if you need a good property manger, I have used her for all of my rental properties and have never had a single problem! She handles my properties as if they were her own, I was having an issue with one of my tenants keeping the grass cut and she simply took care of what needed to be done! I cant praise her enough! I also just found out she now has her brokers license. I will be using her to help me find my next investment property! your in good hands! AAA+++