Real Property Management Fairmate

Fantastic experience: I had the pleasure of working with Ricky. He was so helpful and informative, which made the whole moving process easy. The application process was quick. Ricky was very kind and helped address any and all questions I had with the property. So grateful for the overall positive experience!

Fantastic experience: I had a really positive experience with this rental company. They answered all of my questions quickly, were always available when I needed them, and were incredibly patient throughout the process. Communication was clear and responsive, and they took the time to work with me instead of making me feel rushed. The property itself looks great, is clean, well maintained, and clearly cared for. Everyone I interacted with was kind, professional, and helpful. I really appreciated how accommodating and understanding they were during the process. Overall, they made the experience feel smooth, welcoming, and stress-free. I would definitely recommend them to others looking for a place.

Fantastic experience: My family and I had the pleasure working with Ricky, he has been so helpful and informative through our moving process. Our application was accepted and approved within a day, Ricky always stood in contact and never left me without a response. We are so grateful for his fast replies and his patience working with us. We’re beyond thankful for him and the entire company.

Fantastic experience: Real Property Management Fairmate has been great to work with—very responsive, organized, and easy to communicate with. Highly recommend.

Fantastic experience: Ricky is a nice and friendly agent, who showed me the space with proactive communication.

Fantastic experience: Really smooth experience. RPMF are pros

Fantastic experience: I had the pleasure of working with Ricky. He called me the same day I inquired about the unit I was asking about and showed it to me the same day. He was so kind and informative with everything I wanted to know and made the process easy. He was super friendly and accommodating.

Fantastic experience: The response team from the management company is great. They have a quick respond time to all requests and inquiries. Overall the interactions I have had with the team have been amazing. Highly recommend renting from any of their properties. Ricky , one of the employees, has been so amazing through the tour, application, rental, and moving in process.

Fantastic experience: The response was so fast from the moment we inquired about the unit in the market for rent, with the next two days we heard that we were eligible to move into the unit, the application was done, our records were already checked out and the lease was signed Ricky helped out to set The portal to make the monthly payment easier and safe. Very good property management, We are very happy

Negative experience: They don’t manage properties right. One of the properties they manage has so many animals, and the owners don’t even treat them right. They would know if they kept tabs. They have so many animals tied up, constantly crying, making noise, and everything you can think of. Also if they would have a better way of contacting them they would have known too. The only way I know how to get to them is through here.

Fantastic experience: We had an excellent experience through the duration of our time renting. The home was very spacious, clean, and the HOA were extremely responsive and kept the grounds well-maintained. Would highly recommend for anyone looking for a hassle-free, enjoyable renting experience in the Alhambra area.

Fantastic experience: they are really helpful, 10/10 for the service.

Fantastic experience: To begin with Ricky is a pleasure to work with and very quick to respond to questions and requests. The management company has an efficient method of communication to address any property repair requirements. However they do not provide a response with a timeline until the repair date is actually scheduled. Having been a resident for less than one month I have little experience to give a comprehensive evaluation of their overall service. Up to this point needs have been met within acceptable expectations.

Fantastic experience: I worked with Ricky to find my new apartment. Great communication and very professional from start to finish. Thank you so much.

Fantastic experience: Very professional and very courteous.

Fantastic experience: Quick response, addresses questions in a timely manner ;very professional; detail oriented; great to work with; recommended tips and effective means of getting good response; found a tenant within days of posting; highly recommend Ricky’s Service*

Fantastic experience: Ricky is an amazing agent! He is professional, efficient, and incredibly patient, always putting his clients first. He handles every detail with great care, making the entire process smooth and stress-free. If you’re looking for a reliable agent, Ricky is definitely the best choice!

Fantastic experience: Ricky has been great! We needed to find a place in a short amount of time and Ricky made our process super smooth! Also has been extremely helpful anytime we have any questions/concerns!

Fantastic experience: We got this place so fast and the transition was smooth! Ricky was extremely helpful

Fantastic experience: Easy to apply. They are far to respond. Ricky was a very nice and patient agent.

Fantastic experience: Very happy with this property management company! They manage a house we’re leasing and all maintenance requests have been done quickly, the house is beautifully taken care of, and all communication is prompt and friendly! 10/10 highly recommend as a tenant!

Fantastic experience: This property management company has been lovely to work with and rent from! Ricky has been extremely helpful and responsive throughout the process.

Fantastic experience: The company was very friendly and responsive to any questions I had. 10/10 would recommend!

Fantastic experience: Ricky Cheung is a professional and incredibly personable. We could not have asked for a better experience dealing with an agent and company.

Fantastic experience: We had a 10/10 great experience working with Ricky. The customer service and expertise in helping us find renters was top of the game, fast, efficient, friendly, and very professional. If you’re in the Pasadena area looking to rent or rent out, I would highly recommend looking for Ricky and this real estate company. Absolutely no cons and would definitely use their services again!

Fantastic experience: Real Property management company is a reliable management company. The company's team cooperates tacitly, works efficiently, and provides all-round services. I am very satisfied.

Fantastic experience: Ricky is amazing. Working with him has been very good and smooth. I highly highly recommend him.

Fantastic experience: My sister recommended them and I’m happy she did. The onboarding was informative helpful. My 1st time working with a management company and it’s been great. Ricky has been fantastic and was able to find me a tenant with the amazing 3D tour.

Fantastic experience: They were super helpful with the process of finding our place. The transition was smooth and they helped suggesting other places in the area that still met our price range.

Fantastic experience: We had a great experience getting our apartment! They were very helpful!

Fantastic experience: Fast and easy process!

Fantastic experience: Ricky was great throughout the entire rental process from touring to lease signing. Would highly recommend!

Fantastic experience: Excellent management! Made the process super easy.

Negative experience: Great communication before I applied. After that, no response from agent or company regarding my rental spplication status. No one is answering phone calls or emails. Complete radio silence.

Fantastic experience: Great responsible agent , I made an appointment to rent a office, Chris actually help me walk through the buildings , and I was hoping for a gated parking which this office don’t have , but few days later I got a text from him telling me there is an office with gated parking , since I’m a armed security office consultant, safety is number one for me , greatly appreciated your help , if you need anything rental you can go to him , great agent is hard to find ! I definitely recommend this agent professional service In real estate!

Negative experience: …

Fantastic experience: Really make my life so much easier!! Very professional and quick response on handling my tenant.

Fantastic experience: Ricky Cheung was our property manager and he was very professional, responsive and friendly. It was a pleasure dealing with him.

Fantastic experience: Outstanding experience, their team (Patsy and Ricky) were very professional, experienced, knowledgeable, responsive, patient, and thorough throughout the entire process of finding a new tenant and making sure everything was taken care of, was a pleasure to work with. Highly recommend

Fantastic experience: Great service from the get go. Ricky has been so helpful and sorted out an initial issue quickly and easily. We’ve had a great experience with Real Property Management.

Fantastic experience: Very personable and professional, always available. Respond in a timely manner and when I had a difficulty with a utility immediately helped. New renter and it’s very comforting to feel at home and welcomed. Steve.

Fantastic experience: This management team has been nothing but professional and has made my life so much easier. They are very professional take care of all the stress and have everything automatically deposited to my checking account. Not only do I have no worries I also have no more trips to the bank and worrying about depositing checks. I did a lot of research and I’m so glad I went with the team Patsy and Ricki are amazing

Fantastic experience: Outstanding customer service and a smooth process from start to finish. Thanks Ricky!!

Negative experience: You can tell that all of their 5 star reviews (with one line sentences) are fake and have left by people that are not real customers. If you are a tenant seeking to rent a house with these guys, this is my honest review for you. We moved into a 4br house in Arcadia and Patsy the owner of the Property manager. When checking the house out for the first time, they said they just replaced the old carpet. That was obvious a lie as the carpet had bad stains all over the house. We ignored this anyway since we really liked the location. 12 months later, when the lease was ending they decided to raise the rent from 3k to 3,200 almost 10% without the proper 30 day notice that CA requires. As for maintenance, they will pick and choose which one they will reply to. They made us pay for the garage door repair because they claimed I tampered with it. I told them that it was not working so I tried to fix it from watching YouTube videos but they used that against me. We are the 180$ bill. And finally the move out. I will post a picture of the final settlement. Apparently they charged us over $1000 for cleaning. We vacated the house and spent a day cleaning. It wasnt sparkling clean but it wasn't trashed. Unless they hired doctors and lawyers and paid $150 an hour, I don't know how they came out with this outrageous fee. Oh yeah, they charged $140 to replace light bulbs Ehhh...... I maintained the house and backyard garden. But of course this is how they make their money...from your security deposit. I give them a 1 star cause they did answer 3 maintenance calls in the 2 years we lived there. Tldr: if these guys are showing you the house, be prepared to deal with a property manager that is bad in communication and WILL come up with bogus charges to keep your deposit. Crooks? Subjective.

Negative experience: Patsy Chan is a woman to be watched. Her business tactics are highly suspect. Multiple tenants have complained about her practices and negligible conduct. The positive reviews are from family members and associates. Her business is currently under review due to prejudicial business practices. Meet your new slum lord.

Negative experience: Landlords stay away. Very poor communication to tenants. I am a landlord myself, but dealt with them as a potential tenant. Good communication is a key to prevent tenant claims and lawsuits, which is on the rise in recent years. I suggest landlords find someone else who can properly handle communications. They stated a much lower tenant liability limit (100K) requirement in the lease than the amount they told me verbally, which btw was on a home worth over $1 million. I suggest to revise it with a couple other clarifications. Without hearing details, their response was simply the cancelation of accepted application, which could open up another set of issues.