Jack Ma, Realtor | Real Estate Agent | Certified Probate Specialist | Century 21 Masters Luxury

Fantastic experience: Coming from a marketing background. Jack Ma's a methodical and analytical approach resonated with me from the start. You may get lucky with one sale. But in the long run, a comprehensive plan yields more consistent results. I spoke with 2 other realtors before deciding to list with Jack Ma. The other realtors were nice enough and seemed familiar with my locality, but didn't present a thorough marketing plan. Ultimately, that's what swayed me and Jack delivered! Highly recommended!

Fantastic experience: Jack is phenomenal. He guided us and kept us informed of the market situation so we could make an informed decision. His Team is responsive as well. Jack helped us navigate through the process. He understood our situation, and he had our interest in mind. This is our second successful transaction with him and will certainly work with him again.

Fantastic experience: Very professional and friendly. Easy to work with, but most importantly, he does a thorough job. Highly recommend.

Fantastic experience: Jack is a pro at what he does, and it really shows with his commitment to customer service, and great knowledge about the market and ultimately getting your home sold for the maximum possible price. Keep up the great work Jack!

Fantastic experience: I was a customer of the real estate firm that employed Jack Ma. It was a difficult sale and Jack handled it very professionally and with care, I would not hesitate to use Jack's expertise in the future.

Fantastic experience: Jack Ma helped us negotiate and eventually secure a super competitively bidded house, even when the seller’s real estate agent already refused our bid initially. We also appreciated the fact that he helped us through several house viewing over the span of almost a year and consulted us through many aspects. He even advised us to look for our dream house instead of settling for less and wishing for the better - u may not get the chance again. When we had issues with the bank, he helped us sail through smoothly. Highly recommended, especially if ur in a competitive market and want a smooth experience.

Fantastic experience: Jack Ma is hands down the best realtor I’ve ever worked with. He sold our home in 2021 for $692,000 and made the entire process absolutely seamless from start to finish. His marketing was top-notch, his communication was clear and consistent, and his attention to detail made us feel completely confident every step of the way. I’ve never seen anyone operate at such a high level when it comes to real estate, marketing, and client services. Highly recommend Jack to anyone looking to sell or buy a home!

Fantastic experience: Jack helped me sell a home in Alhambra a few years back and more recently guided me through buying my home in Diamond Bar. I’ve known him for over 10 years, and throughout that time he has always kept me updated on the market and checked in regularly. His consistency, honesty, and follow-through make him someone I trust completely with my real estate needs.

Fantastic experience: Jack is a very responsible and considerate agent who always keeps us updated on the latest。He is a trustworthy person。

Fantastic experience: Jack is the agent for when we bought and sold our place. Simple and transparent throughout the whole process. Amazing agent to work with.

Fantastic experience: Jack Ma is hands down the best realtor we’ve ever worked with. He's helped us list and sell our investment properties, and from start to finish, his professionalism and attention to detail were exceptional. Jack met with us personally, toured the property thoroughly, and made sure every one of our concerns was addressed before listing. His communication throughout the process was clear, timely, and proactive, we never had to wonder what was happening next. Jack goes above and beyond for his clients, whether it’s coordinating with contractors, marketing the property beautifully, or negotiating the best possible deal. We’ve used Jack for multiple real estate transactions, and every time he has exceeded our expectations. If you’re looking for a knowledgeable, trustworthy, and results driven realtor who truly cares about his clients, Jack Ma is the one. He’s a true professional and easily one of the best realtors in all of Los Angeles County!

Fantastic experience: An agent who is professional, ethical, and knows the market inside-out. Highly recommend Jack to anyone who wants an agent that truly works for you.

Fantastic experience: Jack is an exceptional realtor. He’s very thoughtful, trustworthy, supportive and keen attention to detail. I never feel rushed or pressured to make a hasty decision and he makes sure that my wife and I are 150% comfortable with our big decision. He keeps us informed with the constantly changing housing market and we always feel that we are well informed to make the right next steps ahead. Thank you Jack!

Fantastic experience: Jack is professional, patient and easy to communicate, negotiated strongly on our behalf and guided us through every step of the process. Would definitely recommend to anyone who is looking for an agent that will help accomplishing all their real estate needs!!!

Fantastic experience: I knew Jack since he was very young. He’s very dedicated to his job no matter what kind of career he is in. I’d like say that Jack has tried to play every role of his life seriously. We’re lucky to have this kind of person as our agent. Many thanks to Jack for his continuous professional advice and services.

Fantastic experience: Jack is very professional in market analysis. He has been calling me and providing housing market updates about every six months for the past nine years, ever since we bought our first house. I trust his insight into real estate and have never felt pressured to use him for any related services. He sincerely wished me luck when I eventually found a suitable option for selling my house a few years ago. Jack would be an excellent choice for anyone seeking a knowledgeable and trustworthy realtor.

Fantastic experience: Best real estate agent. Bought the house with Jack in 2015. Always call me every few months and discussed latest update. Helped me so many things last 10 years. He is your best resource if you need any real estate help.

Fantastic experience: Jack is extremely responsive and knowledgeable and is supported by an outstanding team. His local expertise is invaluable and exceed all our expectations. I highly recommend Jack to all my friends for their real estate needs. And I would suggest to talk to Jack even if you just have real estate questions.

Fantastic experience: Jack is the most friendly, patient and helpful realtor I’ve worked with. He helped me with leasing out my condo many times. Although it was not a big case, he was always very responsive and professional to the questions I have. Jack is also very caring. Even when we don’t have an open project, he will check in on clients from time to time to share market information or notify me with any community safety issues to pay attention to. I highly recommend Jack Ma to anyone who is looking to buy or sell a house.

Fantastic experience: I had a good experience working with Jack Ma to sell my house and would be happy to work with him again in the future.

Fantastic experience: My husband and I were trying to relocate from San Jose to Irvine. It was during the most difficult time to get a house since the demands were much higher than supplies. With short notice, Jack was able to find our ideal house. Due to we weren't able to view the house locally, he was able to bring our relatives over and assess everything we need prior purchasing the house. With Jack and his team, we were able to get the house within limited time and our budget. If I ever need to get another house, I will definitely go for Jack and his team.

Fantastic experience: This is a review that was way over due! Jack was my agent when I was searching for a new home a few years ago. He took me to see many places, both what he identified based on my criteria and some that I found. He was always patient and made me feel comfortable asking questions. I never had trouble getting in touch with him during the entire process. I ended up finding a perfect place! What really made him stand out was his professionalism, expertise in real estate (both with the local markets and the general housing trends), and most importantly how he has his customers’ best interests at heart. Thank you Jack!

Fantastic experience: Jack has been helping our family for the last 20 years. We have bought and rented out houses through Jack. He is an honest and dependable real estate agent. I highly recommend him!

Fantastic experience: Working with Jack Ma has been an exceptional experience for my family. From the very beginning, Jack demonstrated a high level of professionalism, attention to detail, and a deep understanding of both real estate and mortgage processes. He took the time to understand our needs, guided us through every step, and made what could have been a stressful journey feel smooth and manageable. Jack is incredibly thorough—he leaves no stone unturned and ensures that every aspect of the transaction is handled with care and precision. His communication is clear and timely, and he always made us feel informed and confident in our decisions. Most importantly, Jack gets the job done. He’s results-driven and committed to delivering the best possible outcome for his clients. Thanks to his expertise and dedication, we were able to secure the right property and financing solution for our family. We highly recommend Jack Ma to anyone looking for a reliable, knowledgeable, and effective real estate professional. He truly goes above and beyond.

Fantastic experience: I am so glad Jack Ma reached out to me. His persistence and professionalism is definitely what makes him and his team 5 stars. I could not have had a smoother transition to sell our home while going through a divorce. Jack and his team handled my ex husband and I so professionally and kept us in the loop throughout the whole process. They educated us on the market and guided us to make the best decisions. Thank God my home is sold and I couldn't have done it without Jack and his team. Thanks so much!

Fantastic experience: My house was sold by Jack in just two weeks. At first, I was a bit worried about the strategy he used, but it turned out he was absolutely right. Jack is truly an experienced and responsible agent. If you’re thinking about selling your home, contacting Jack first is definitely the right choice.

Fantastic experience: Jack is good, he speaks Chinese fluently and was amicable. Overall good experience and trust him you can make it

Fantastic experience: Jack helped us buy our home and has been above and beyond in his service. We needed a contractor and he found a great one right away. Years later we wanted to refi and he found us a great lender.

Fantastic experience: Jack helped us purchase our house. He was a wonderful person to work with and very detail oriented. The whole process went smoothly. We appreciate you Jack!

Fantastic experience: Jack and Emily guided us through a very competitive bidding process and helped make the process smooth. Their knowledge of the process was valuable in streamlining things. Overall, we appreciate their support in closing on our home.

Fantastic experience: Jack is a great realtor. I known him for years. He is very knowledgeable regarding the real estate market and he cares a lot about his clients. I truly recommend him to everyone.

Fantastic experience: he is very honest and personal.

Fantastic experience: I have known and worked with Jack on many real estate deals. He is most knowledgeable and professional about the way he handles business from the start to finish. Most importantly, he cares about his clients and always has their best interest in mind and gives his honest and professional advice. I will continue to work with him and highly recommend him to anyone.

Fantastic experience: responsible and experienced

Fantastic experience: Jack helped us purchase an income property in Orange County and has continued to support us even after closing—he’s even assisted with tenant issues like late rent. His commitment and professionalism are unmatched. Highly recommend!

Fantastic experience: Very friendly and professional!!

Fantastic experience: I have worked with Jack Ma for many years and definitely considered him to be one of the best. Jack is knowledgeable and assisted me with all my real estate needs. He is also very passionate and routinely provides reports to assess the current market condition. He will explain in detail what you need to know. If you are looking to buy or sell a property, I highly recommend Jack Ma. 10/10.

Fantastic experience: Excellent service!

Fantastic experience: I want to thank the Jack Ma team when they assisted me in the selling of my home. The team was professional, courteous, and kind. They worked around my schedule even during the holiday season when I had family in town. Mr. Ma’s recommendations were accurate and timely. He sold the house in under 30 days, even when I was advised by other Realtors to wait for the summer months. The closing and escrow team (Good News Escrow Inc.) was just icing on the cake. Me. Ma can rest assured that he has a client for life if I decide to purchase in California again. Thank you!!!

Fantastic experience: 買房時，朋友介紹我去找Jack 的。果然，他們沒讓我失望，他和公司的Trina很有耐心的帶我到處看房子，還會幫忙提醒要關注的地方。讓我終於買到滿意的房子。非常感謝。

Fantastic experience: Jack was an incredible realtor to work with! He helped me with house hunting in Brea and across Orange County, and I couldn’t have asked for a better guide through the process. He knows the local market inside and out, was always responsive. He even took the extra effort to pre negotiate with the buyer's agent to best position our bid for the house. If you’re looking for a realtor who is professional, personable, and truly invested in finding the right home for you, I highly recommend Jack.

Fantastic experience: I’ve known Jack for over a decade, and he is one of the most reliable and trustworthy real estate agents I’ve ever met. He treats every client like family and always goes out of his way to stand on your side and make sure you find the perfect home. Jack is also an excellent negotiator and truly dedicated to getting the best results for you. He and his team are professional, friendly, and thoughtful throughout the entire process. If you ever have questions, Jack will guide you patiently and make sure you feel supported every step of the way. I highly recommend Jack if you’re looking for an honest, responsible, and caring agent who will put your best interests first.

Fantastic experience: Not only have I worked with Jack for many years, we also had Jack help us when were looking to buy another house. When it comes to market knowledge, he is as good as it gets. You never know what is true online but Jack shows accurate data to allow you to make the best decision. He also never once applied any pressure on us. He provided the data, answered all our questions, and then allowed us to come to our own decision. Buying and selling a home can be a stressful transaction so it is important that you work with someone who can be the calming force while also still being tenacious and relentless in working to get you the best terms possible. Jack manages to do those 2 things and that is why so many people love working with him.

Fantastic experience: Jack Ma is an incredibly knowledgeable and reliable real estate agent. His creative problem-solving and expertise in tough negotiations truly set him apart, ensuring a smooth and successful transaction. He is an agent who consistently delivers on his promises, making him a true pleasure to work with.

Fantastic experience: Jack Ma helped my brother sell his home, so he was highly recommended to me and I'm so happy I listed my home with him. Jack and his staff are so professional, friendly, thoughtful, and patient. His work and efforts were above and beyond, I will forever be grateful. I couldn't have done without them and I would definitely return to them if I ever need to buy or sell again.

Fantastic experience: Jack has been my go to person for all my real estate questions and transactions. He always goes above and beyond to provide insights about the market. Working with Jack gives us a peace of mind navigate through the sales and purchase transactions.

Fantastic experience: The service is thoughtful and enthusiastic, with rich professional knowledge, and can help you deal with various problems encountered in the process of buying a house. Very good!

Fantastic experience: Jack helped us buy our house a few years ago and has kept in touch with us since then. We will definitely use him again if we need to buy or sell a house. He is highly efficient and personable. We had a great experience!

Fantastic experience: I met Jack long time ago. He was helping my family purchase a house. He was always on time, very polite to my parents and great at communication. The condo we initially closing on had a lien placed on it and Jack found it out and helped us backed out the deal without losing any money. He then embraced a totally different city and eventually found us the perfect house. I kept in contact with him throughout the years. He remains the same with easy and prompt communication and always provides market update and checks in regularly to make sure all my questions are answered. I highly recommend Jack as a realtor for the SoCal market.

Fantastic experience: I was in contact with Jack Ma's team when selling a house last year, professional real estate buying and selling experience, our cooperation is going well, so this year I still choose them as my buy agent.

Fantastic experience: I just a sold a home through Jack. I totally depended on him to handle all matters with selling my house and he didn’t disappoint me. He is very knowledgeable, responsible, honest, prompt and keeps his words. I will highly recommend him to anyone for any real estate needs.

Fantastic experience: We are so happy we chose Jack Ma as our realtor, he is very knowledgeable, detailed & kept us posted as our house was in process of being sold. He went above and beyond, & his assistant Vivian Wu is impeccable with the schedulings & to make sure all transactions went smoothly. We highly recommend Jack Ma, you will not be disappointed.

Fantastic experience: Jack is an exceptional real estate professional! He guided us seamlessly through every step of the buying process, providing expert knowledge and prompt responses to all our questions. His attention to detail, strong negotiation skills, and deep understanding of the local market helped us secure our dream home at a great price. Above all, he was genuinely invested in our satisfaction, making the entire experience stress-free and enjoyable. Highly recommend Jack to anyone looking for a reliable and dedicated real estate agent!

Fantastic experience: Jack is very professional and detail oriented! Most importantly, he is very experienced and always on top of things. This gives us a peace of mind, especially when real estate transactions are very complicated.

Fantastic experience: Jack Ma and his team served us well in selling our rental. My family and I really appreciate that we made friends, with Jack and his team, during the process. He is honest, hard working, and respectful. He and his team take the time to answer any questions and knew how to navigate any situation that arose during our sell. I definitely recommend him for his expertise and professionalism in selling your home. Thank you Jack Ma and team.

Fantastic experience: I had a wonderful experience working with Jack and his team his advice and guidance help me so much with sale of my home his knowledge and professionalism makes everything so easy, I will not hesitate to work with him in the future

Fantastic experience: Jack is the most compassionate and caring Realtor I've met in Southern California. There's nobody who understands the Brea home market like him and his team. Thanks for your hard work.

Fantastic experience: Jack is an amazing and dedicated professional. Jack stays on top of the market, and uses every great sales technique at his disposal to achieve the best outcome for his clients.

Fantastic experience: I highly recommend using Jack Ma. Super professional and highly trusted with our Canadian Referrals!

Fantastic experience: Jack is a very knowledgeable professional! He knows the local real estate market inside and out and is driven to perform. Thank you Jack!

Fantastic experience: I have known Jack for a bit now and as an agent out in Maryland, I trust referring our past clients to him. I know they will be well taken care of and receive great customer service which is hard to find these days. If you are looking to buy or sell make sure to get a consult from Jack.

Fantastic experience: Jack was instrumental in helping us during our home buying process. He was quick to respond and always willing to help. Thanks Jack for your help!

Fantastic experience: Professional and efficient, Jack helped me successfully grab my favorite house in the complete seller's market。

Fantastic experience: Jack Ma and his team are the definition of professionalism. They are incredibly easy to work with and I would recommend them without a hesitation.

Fantastic experience: I recently bought and sold a home with Jack Ma at Jack Ma Real Estate Group at Century 21 Masters. I am very statisfied with Jack's insightful information and great strategy to buy and sell my homes. I highly recommend any people who interested in buying or selling homes to work with Jack Ma because he is truly impressive!