Evergreen Management Group

Fantastic experience: I've been dealing with Linda Malbon at Evergreen Management for quite a few years now. Recently I became inpatient over an upcoming repair and was inappropriate with an email that I wrote to her. Linda handled it with kindness and professionalism and I ended up apologizing for my words. Linda has been providing excellent support for as long as I can remember and that's what I need to remember. I greatly appreciate her assistance and readiness to help both recently and over the years.

Fantastic experience: Working with Linda Malbon at Evergreen has been especially great. She's been very responsive and I appreciate her prompt feedback.

Fantastic experience: Lisa Gustin helped me out with a problem I had . She was caring , professional, wanted to resolve the problem. And she did ! She is a person of her word. I would hire her in a heart beat. So thankful for her help.

Fantastic experience: Mary Eldridge is always on top of what needs to be looked at and done when asked.

Fantastic experience: It is a pleasure working with Victoria for our condo association.

Fantastic experience: Maryann Eldridge of Evergreen Management is quick to respond and communicate with. Thank you, Maryann.

Fantastic experience: Another big SHOUT OUT to Maryann Eldridge... for help and support any time I've needed to contact Evergreen! She goes above and beyond the "call of duty"! A five-star employee!!! Thank you very much, Maryann!

Fantastic experience: My husband Rich and I have been owners at Ocean Spray Condos at Hampton Beach for 23 years. We are Realtors selling homes here at Hampton Beachl for all those years. Between our real estate dealsl and our experiences here in our association, I have dealt with many empoyees of management companies. Our experience recently working on an issue here at our association with Linda Malborn was impressive. There were a lot of delivery times and changes Linda had to deal with for a dishwasher being delivered for an owner who could not be here to let them in. My husband Rich, who has access to the lock box agreed to let them in the unit. Days of the delivery not being here at the alloted time and days and hours changing sooo many times. Linda had to arrange and rearrange things so many times!!! Communicating with everyone she even worked on a Saturday on her own time to coordinate things. She was so patient and so professional with all involved. On top of everything.!!! We give Linda A+ and 5 stars!!! P.S. We are all hoping for tomorrow morning. LOL!!

Fantastic experience: Have owned a unit managed by Evergreen since 2007. They are a great property management co. Always striving to make improvements and very attentive to any issue that comes up. Strongly recommend them.

Fantastic experience: It is great working with Linda and Mary! Always on top of everything!

Fantastic experience: Tobin, Linda Malbon and the entire crew that makes up Evergreen Management Group works tirelessly to complete its goals. I have found Tobin and Linda to communicate efficiently within the communities they serve as with the vendors they do business with. Evergreen management “sets the bar” in terms of proper communication!!

Fantastic experience: Working with Evergreen has been a fantastic experience, and a big part of that is thanks to our primary contact, Linda Malbon. Linda is always courteous, professional, and incredibly knowledgeable. She’s quick to respond, easy to communicate with, and truly goes above and beyond to make the process smooth. It’s always a joy to work with her, and we really value the partnership.

Fantastic experience: Whenever we have an issue with the Plaza Association Reid always explains all our options clearly so we can make informed decisions. We are glad to have him as our account representative

Fantastic experience: Working With Tobin and Chris over at Evergreen is always a pleasure! As an association insurance expert I have always found them to be knowledgeable and professional in how they listen to our suggestions and disseminate the information to the boards we work with together.

Fantastic experience: The property managers and maintenance coordinators at Evergreen Management are great! They take their jobs seriously and do their best to resolve issues as quickly as possible. Toby, Linda and the rest of the team are so helpful!

Fantastic experience: I have worked with Evergreen on many commercial properties and they have always been incredibly responsive and helpful with any issues that may arise.

Fantastic experience: As aboard member of a small condo community who recently signed up with Evergreen Management, I am very happy with the services and support they have offered. It was a challenging transition due to the fact that our condos were self governed for many years. The staff of Evergreen were with us for every step of the transition and to answer every question asked.

Fantastic experience: As president of my condo association, I deal with Tobin Waterson, Linda Malbon and Brooke LaCroix regularly. They are always professional and helpful no matter the issue.

Fantastic experience: Evergreen Management has been great to work with as a board member and also an owner. Linda, Brooke and Toby have always been prompt getting back to me with issues I've had. Toby is very knowledgeable with questions I have had over the years. Thank you

Fantastic experience: Several years ago EMG was hired by the Cricketbrook Board of Directors to manage our property. EMG and our personal property manager Toby Watterson have been a great asset to us in managing all aspects of our property. Toby in particular has always been professional, knowledgeable, honest and attentive to our needs. With his help we've become a very desirable place to invest in.

Fantastic experience: Every time I have had any dealings with Maryann Eldridge , she has been responsive and gracious. I am thankful for her attention to the problems I have had. Ann Marie Sheehan

Fantastic experience: Linda Malbon is excellent! I texted her for help with getting rid of a Huge Hornets nest at Golden Hill Estates. The Beekeeper came here this morning and took down the Nest filled with Bald Face Deadly Hornets. Beekeeper was Excellent. I am so grateful for Linda Malbons help. Thank you. Deb Manning Unit 4B.

Fantastic experience: Maryann is always a pleasure to work with and is extremely knowledgeable!

Fantastic experience: Evergreen Management sent a highly skilled and knowledgeable workman, named Lane, to seal up holes under the siding of my condo where mice had chewed through. Lane was experienced in building repairs and carpentry. He was courteous and professional. I am very happy to have met this workman and I hope that I can request him to return, if needed. Thank you.

Positive experience: Mary ann eldridge has been helpful in securing pest company for us. She keeps on top of them if they are delinquent. If you need help, contact Mary ann

Positive experience: Good response time to issues.

Fantastic experience: We are always pleased with Evergreen .

Fantastic experience: Bruno, Maryann, Debra…great team. All three were very helpful, professional and prompt whenever I needed any help/information related to the property. I am a happy customer and looking forward to continue to work with Evergreen.

Fantastic experience: Mary Eldridge consistently provides prompt and effective customer service.

Fantastic experience: Great company! Always helpful when I call

Negative experience: Terrible service. I just needed a gutter drain extender for my condo to prevent flooding of my AC unit. This was requested over three months ago and still have not had any type of resolution. They keep giving me the run around on a few dollar part! Beware. DO NOT use this management company. Your issues will never get resolved!

Negative experience: We have had several snowstorms this winter and the team at Evergreen Management Group is still asleep at the wheel. Evergreen is supposed to be managing the snow plowing services and treatment of the road surfaces by Appleblossom Landscaping, but you would never know it. Several times this year, the plows didn’t even show up until a day or two after the snow had stopped. That was the case this past weekend. When they did finally show up, they only removed snow from half of the driveways on our street. The services provided by Evergreen are of the lowest possible quality with absolutely no effort being made to communicate what the expectations should be for the timely removal of snow. We have requested this information from Bruno at Evergreen numerous times, yet he remains non-responsive and declines all our requests for information. Our community, StoneArch Condominiums, is an over 55 community with 27 free standing condo units. Many owners like myself are in their late 60’s-70’s with many physical ailments. It will only be a matter of time before someone is seriously hurt clearing snow from their driveways and walkways because of Evergreen’s inability to do their job. Evergreen’s parent company, Associa, needs to investigate these matters and take swift action to fix the problems. After reading other Google reviews of Evergreen, I realize they are very consistent with their unprofessional, non-responsive and rude business acumen. If you are considering buying or renting from a property run by this company, save yourself a lot of misery, money, and frustration by taking your business elsewhere.

Fantastic experience: Extremely professional organization. Can't say enough good things about them.

Negative experience: Rude. Disrespectful. Unprofessional. Enough said. As an owner you might expect a little patience and courtesy from your property manager, but you’d be sorely mistaken. I regret even calling.

Negative experience: "I'll get back to you". As clear-cut as can be. Yet they didn't, and somehow made ridiculous excuses as to why not. Thumbs down.

Negative experience: Slow to respond if at all. After several calls, I had to speak to 3 different people before I got an answer. They don't update their information. They had an attorney send me a letter requesting several items of info 4 months after I sold my condo. Not professional.

Negative experience: We live at bridlewoods we have had to many issues the latest is guys trying to kidnap kids in here. This Management Group will not do anything about it they put up two cameras whipty-do what they really need to do is make this a gated community I'm a security guard I'd be happy to secure this place I can't even let my daughter outside. There's more renters than owners in here and renters don't care they leave trash everywhere abandoned cars the few owners that actually live here are fed up.

Fantastic experience: Great follow thru and timely response. Thank you to Diana Puyear and Sam Raynor. You guys Rock!!

Negative experience: slow at maintainance, rude and outright thieves. They have partnered with a towing company to rip off the tenants. The tow company will charge you to recover the car. The management will charge you as you violated a law and then charge you again for rude behavior with the tow driver. I always wondered how low someone can go for money and I found it. I have lived at plenty of other places and it is apparent now that this management sees you as $$ signs and carefully craft laws to suck you dry.

Fantastic experience: The session was most instructive. Important topics were covered and the information conveyed was relative and timely.

Negative experience: Their staff is slow to respond, they don't acknowledge mistakes like having inaccurate contact information on their websites or not responding to maintenance inquiries. I was charged late fees during a period of time when I was not receiving statements and was unaware my fee went up, which they refused to waive. I emailed to ask about it after 3 late fees, they never responded during which time they charged 3 more late fees. They also towed my tenants car, which had a parking pass, after he was told he could leave it in the visitors lot. He was traveling for a month and ended up having to sell his car to the tow company because he didn't have the excessive amount the tow company charged. Maybe they own the tow company too. I'm not sure what our condo association is paying them for, but my condo fee is already excessive. It should afford us better customer service.