Hegenes Properties Inc.
With over 50 years of experience, Hegenes Properties, Inc. is a premier full-service real estate firm based in Eden Prairie, MN, dedicated to building communities where people flourish. We specialize in comprehensive property management and brokerage services across the Midwest, with a robust portfolio of residential and commercial properties in Minnesota (including Minneapolis, Duluth, Bloomington, and Alexandria) and North Dakota (Fargo, West Fargo, and Moorhead).
Our approach is rooted in our core values—HUMILITY, ALWAYS LEARNING, RELATIONSHIPS, DRIVE, ACCOUNTABILITY, and SERVICE WITH KINDNESS (HARD ASK). This commitment to excellence has earned us recognition as a Top Workplace by the Star Tribune and a Quantum Certified Workplace. We pride ourselves on a team that genuinely cares, ensuring that whether you are a resident, property owner, or commercial tenant, your needs are met with integrity and professionalism.
Beyond property management, our brokerage division offers expert guidance for buyers, sellers, and investors. We assist in transitioning renters into homeowners, provide free market analyses, and offer strategic investor relations support. With a focus on long-term partnerships and local market expertise, Hegenes Properties is your trusted partner for all real estate needs.
Opening hours
- sunday: (closed)
- monday: 9h-18h
- tuesday: 9h-18h
- wednesday: 9h-18h
- thursday: 9h-18h
- friday: 9h-18h
- saturday: (closed)
Photos of Hegenes Properties Inc.
Our comment from ImmoNetwork about Hegenes Properties Inc.:
Decades of Leadership in Property Management
Hegenes Properties, Inc. stands as a prominent real estate agency with over five decades of experience, headquartered in Eden Prairie, Minnesota. The company has established itself as a leader in the Midwest, managing a diverse portfolio of residential and commercial properties across Minnesota and North Dakota, including key markets like Minneapolis, Duluth, Fargo, and Alexandria. Their approach is deeply rooted in a set of core values known as "HARD ASK"—Humility, Continuous Learning, Relationships, Drive, Responsibility, and Kind Service. This philosophy has earned them recognition as a Best Place to Work by the Star Tribune and certification by Quantum, reflecting their commitment to fostering communities where people thrive.
Exceptional Maintenance and Operational Agility
One of the most consistently praised aspects of Hegenes Properties is the quality of their on-site operations, particularly regarding maintenance. Numerous long-term residents highlight the maintenance team as a standout feature, describing them as prompt, competent, and highly responsive. Clients frequently note that issues are addressed quickly and resolved effectively, contributing significantly to a comfortable living environment. This operational agility extends to the management staff, who are often commended for being easy to work with and for maintaining a high level of professionalism in their daily interactions.
Trusted Advisory Services for Investors and Owners
Beyond direct property management, Hegenes Properties offers robust brokerage and advisory services tailored for buyers, sellers, and investors. The agency is highly regarded by property owners and investment partners for its integrity, transparency, and strategic guidance. Many testimonials emphasize the professionalism of the leadership team, noting that they go above and beyond to support their clients. Whether assisting in the transition from tenant to homeowner or providing market analysis, the agency positions itself as a long-term partner dedicated to the financial and practical success of its associates.
Friendly Community and Resident-Centric Approach
For many residents, Hegenes Properties represents more than just a landlord; it is a supportive community partner. Positive reviews frequently mention the friendliness and approachability of the staff, from community managers to leasing agents. Long-standing tenants speak of the agency’s dedication to keeping properties well-maintained and the environment welcoming. The company’s emphasis on building lasting relationships is evident in the loyalty of its client base, with many residents expressing intent to continue leasing with Hegenes or recommending them to others due to the trust and satisfaction they have consistently delivered.
Hegenes Properties Inc.: Reviews
Reviews are the opinions of their authors. We do not verify that the author was a customer.
Reviews on Google
4,0 out of 5 from 61 reviews
Negative experience: They say the care but they really don't. They never actually solve issues.
Thank you for sharing your feedback.
While we can't comment on specific situations in a public forum, we strive to address resident concerns as promptly and thoroughly as possible. We would appreciate the opportunity to learn more about your experience and see if there is anything we can do to help. Please reach out to our management team at your convenience so we can discuss your concerns directly.
We value all feedback, as it helps us continue to improve.
Negative experience: The motto is people help people but yet cant stick to the motto? Shouldn't advertise false information it ain't true.
Thank you for sharing your feedback, Tom. We take our mission seriously and work hard to assist everyone who reaches out to us. Our leasing team is required to follow consistent rental criteria across all applicants. We're sorry the process didn't result in a fit, and we wish you well in your housing search.
Negative experience: Lesson: Never pay the deposit before signing the lease. They made me pay the deposit before being shown a lease, and their standard practice (at least at one property) is to not give it back if you don't agree to the lease. I was told twice they can do a month to month lease. Then I paid the deposit and was then told they only do month to month after a full lease term. I said I can't do that, and they kept my deposit.
Negative experience: I’ve lived in my building in Windwood Estates, Fargo ND (2551) for 3 years now and over the course of those 3 years we’ve had 4 building fires. Two of those fires resulted in having to be out of our home for 2+ days due to the smoke residue. There is constant water and electrical issues in the building and it’s always dirty and full of trash and cigarette butts in the common areas. There’s constantly people digging in our dumpster outside and my car window was broken into while I was 8 months pregnant. There’s been several occasions where there’s large amounts of broke glass in the parking lot. The management never cares and makes things difficult for tenants. My back bathroom was torn up and redone due to mold issues and I never used it after remodel and it still grows mold no matter how much I try to manage it. There are mice in the garages and they’ve nested in both of my vehicles so I can’t even park my car in there anymore. The one thing I will say is maintenance is 10/10. I’ve never had an issue with maintenance they’ve always been responsive and helpful. I also personally believe the amount they charge every month for utilities and rent is outrageous for how outdated and unsafe the property is. I would not recommend these apartments to anyone and every other tenant I’ve talked to here has had the same opinions. I have always been very clean, respectful and communicative with my apartment and management. I can’t wait to move my son and I into a safer, cleaner location. If I could give 0 stars I would.
Thank you for sharing your feedback and for being a resident for the past several years. We’re glad to hear that your experiences with our maintenance team have been positive, and we appreciate you recognizing their responsiveness and hard work.
Safety and building upkeep are priorities for our team. When incidents such as fires or other building issues occur, they are addressed immediately with the appropriate emergency services and vendors to ensure the safety of residents and to complete necessary restoration work. Situations like these can be disruptive, but they are handled as quickly as possible so residents can safely return to their homes.
Concerns related to cleanliness, pests, parking areas, or common spaces are taken seriously and are regularly addressed through maintenance, contracted services, and communication with residents. Rent and utility charges reflect the costs associated with operating and maintaining the community and are communicated in advance.
We appreciate residents who take the time to share feedback, as it helps us continue improving the community. Anyone experiencing ongoing concerns is encouraged to work directly with the management team so they can be reviewed and addressed.
Negative experience: Do not reccommend. They only care about $ not the actual tenants.
We take resident satisfaction seriously and strive to provide a great living experience at all of our communities. Since we’re unable to identify your specific situation, we’d appreciate the opportunity to learn more. Please reach out to us directly so we can better understand your concerns and see how we can help.
Negative experience: The WORST group of people I’ve ever had the displeasure of dealing with. Don’t expect any help from these guys.
Thank you for your feedback. We value input from our residents and customers, as it helps us identify areas for improvement. If you’d like to share more details about your experience, please don’t hesitate to reach out to us at (952) 848-0401. We’re committed to providing the best service possible.
Positive experience: Great community, affordable apartments, well-kept properties, great tenants, great management, great place to stay for a promising life.
Thank you so much for your wonderful review! We're delighted to hear that you enjoy our community and appreciate the well-kept properties, affordable apartments, and the positive environment we strive to maintain. Your kind words about our management and tenants mean a lot to us. We're thrilled that you're having a promising and enjoyable experience here. If there's anything more we can do to enhance your stay, please let us know!
Negative experience: Trash renting company! Place had roaches and I had to pay out of my pocket to spray, place always smell like weed, a room had mold and they never did anything about it!! Trash!!!
Positive experience: loving this place so far
Thank you for your review! We're glad to hear that you're loving your experience. If there's anything we can do to make your stay even better, please don't hesitate to let us know. Your feedback is important to us!
Fantastic experience: Maintenance Service is excellent! Prompt, Competent, easy to make requests!
Thank you for your kind words! We're delighted to hear that you've had a great experience with our maintenance service. Your feedback is very much appreciated, and we're always here to help ensure everything runs smoothly for you.
Fantastic experience: On time response. Great Job!
Thank you for your positive feedback! We're glad to hear that you had a timely and great experience with our service. We appreciate your support!
Fantastic experience: great management
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our management team. If you ever need anything or have any suggestions, feel free to reach out. We're here to help!
Fantastic experience: Very happy here.
Thank you for the 5-star review! We're delighted to hear you're happy. If you ever have any feedback or need assistance, please don't hesitate to let us know.
Fantastic experience: Great place to call home with great management staff.
Thank you so much for your kind words! We're delighted to hear that you consider our community a great place to call home and that our management staff has made a positive impact. Your satisfaction is our top priority!
Fantastic experience: Everyone is friendly! Maintenance gets right on any issue promptly and fixes it. Management is easy to work with!
Thank you for your wonderful review! We're thrilled to hear that you find everyone friendly and that our maintenance team addresses issues promptly. We're also glad that you find our management easy to work with. Your satisfaction is very important to us!
Fantastic experience: We have lived at a Hegenes property for a few years now and love it! They are fantastic and responsive and always go above and beyond. We love working with them!
Thank you so much for your wonderful review! We're thrilled to hear that you've had such a positive experience with us. Your kind words mean a lot, and we truly appreciate your support and feedback. We're always here to assist you and look forward to continuing to provide exceptional service.
Fantastic experience: Taking good care of the building and the tenants. Great Maintenance crew. Have been here 8 years.
Thank you so much for your wonderful review, Kay! We're thrilled to hear that you've been happy with our services for the past 8 years. Our maintenance crew takes great pride in ensuring the building and our tenants are well cared for. Your satisfaction means the world to us!
Fantastic experience: Hegenes is a fantastic organization that goes above and beyond! They care about their clients and are responsive to requests. I highly recommend Hegenes!
Thank you for your glowing review! We're delighted to hear that you're satisfied with our service and dedication. Your recommendation means the world to us!
Fantastic experience: Having worked with Hegenes for years, they are one of the most responsive organizations I've dealt with. All around GREAT people and easy to work with!!
Thank you for your wonderful review! We're thrilled to hear that you've had such a positive experience with our team. Your support and kind words mean a lot to us!
Fantastic experience: Incredibly professional team that cares about employees and residents. First class!
Thank you for your wonderful feedback! We're proud to hear that our professionalism and care for both employees and residents stand out to you. We appreciate your support!
Fantastic experience: Great people! They have some of the quickest response times that I’ve worked with. They make it easy!
Thank you for your kind words! We're delighted to hear that you're pleased with our quick response times and that we've made things easy for you. We appreciate your support!
Fantastic experience: We have worked with Hegenes Properties for a few years, and I would give them a 6 stars if I could! Ryan and Gary and team have been fantastic to work with! The communication has been excellent and very easy to work with!! Great job Hegenes!
Thank you for your fantastic review! We're thrilled to hear that you've had such a positive experience with Ryan, Gary, and the team. Excellent communication and making things easy for you are our top priorities. We appreciate your support and look forward to continuing to work together! Great job to you as well!
Fantastic experience: Crystal Kraft, community manager for Evans Place, is a professional who is focused on elevated customer service for Hegenes residents. Hegenes is lucky to have her on their team!
Thank you for recognizing Crystal Kraft's dedication and professionalism! We're proud to have her on our team and appreciate your kind words about her service.
Negative experience: This review is an update of a previous 5 star review, after living her 2 years. I have been here a 2 full years now and decided to only do a 6 month lease this round, and it appears to be just in time since now they are requiring you to pay $50 a month for a WiFi plan through Xfinity, the biggest crooks in the business and you have no choice in the matter, even if you don’t want it or use it, you will be paying the $50 monthly. BEWARE WHEN LOOKING OVER LEASE. They also require up to $140 a month for utility management where the tenants essentially pay all the bills on this property.(gas, sewer, water, electric, garbage) Which will vary monthly depending on how stupidly unconscious people are. Add in the $55 rent Increase and the fact that they are cramming Xfinity down our throats as an amenity for $50 bucks a month, all on top of rent. After 2 years, I’ve realized even though this is a family owned property, they, as in many other landlords, could care less about you once they get you in here. They don’t care what “amenities” are important to tenants. They are also a dog friendly property, yet they allow the lawn maintenance crew to spray chemicals/poison on the lawn while not allowing animals or kids access to any chemical free areas for our dogs to go potty, or to access the park behind us (not sprayed with chemicals) without walking through chemicals. Last year the lawn Maintenance spraying was the reason 4 other dogs , including my own got sick, last year. Causing $1,000’s of dollars in vet bills with dogs that the vet said we don’t know what it is. Throwing up, diarrhea, not eating for days/months. Talking to others living here with dogs it appears they were all in line with when they sprayed throughout the year. We spoke to property manager and nothing was addressed, or change except for the company spreading the chemicals! The guy who runs the office here has no say in any of this and is no help in these issues that affect the tenants, and what it tells me is Hegenes no longer cares about serving families safe, secure, affordable housing and cares more about huge profits in their pockets. I’d question moving here unless you want sick animals and to be forced to pay for an “amenity” you don’t want or need. Edit: I live at the parkview property.
Thank you for taking the time to share your feedback. Our goal is always to provide a comfortable and safe living environment for our residents, and we regret that you feel this has not been the case.
We were excited to offer Xfinity to our residents for only $45/month for 1 gig speed, as it is a great value! You and all other residents are receiving this for free until your lease renewal date.
The utility management fee covers the costs of essential services such as gas, sewer, water, electricity, and garbage. These fees are based on usage, and we are committed to managing these costs efficiently to minimize the impact on our residents.
We are deeply concerned to hear about the issues with the lawn maintenance chemicals and the health of your pets. The safety and well-being of all residents, including pets, is a top priority. The herbicide used is safe 24 hours after application once it has dried, and the fertilizer is safe to walk on immediately after application.
We apologize for any inconvenience caused by the recent rent increase. We strive to keep our rates competitive while maintaining the quality of our services and facilities. Your feedback is invaluable as we work to improve our communication and address the needs of our residents.
Please feel free to reach out to our management team directly (952-848-0401) to discuss your concerns further. We are here to help and want to ensure that your experience improves. Thank you for bringing these matters to our attention.
Fantastic experience: I have dealt with Hegenes Properties for many years as an investment partner in a variety of projects. They always operate with the utmost integrity and excellence in dealing with partners as well as managing their properties.
Thank you for your thoughtful review! We’re honored to have worked with you over the years and are glad to hear you value our integrity and excellence. We appreciate your partnership and trust!
Fantastic experience: Fantastic place they really care for there tenants and taking care of there properties
Thank you for your fantastic review! We're glad to hear you appreciate how we care for our tenants and properties. Your feedback means a lot to us!
Fantastic experience: I've worked with many people at the Hegenes Companies and have been impressed with each of them. Highly recommend them for your housing needs.
Thank you for your great feedback! We're delighted to hear that you've had positive experiences with our team. Your recommendation is greatly appreciated!
Fantastic experience: We have worked with Hegenes Properties for over a year now and are very happy with them. Ryan's response time is great! I would highly recommend using them to manage your properties!
Thank you for your kind words and recommendation! We're thrilled to hear you're happy with our service and that our response time has been impressive. We appreciate your trust in us!
Fantastic experience: The organization is very responsive and professional. They truly care about their residents and maintaining the property.
Thank you for your wonderful feedback! We're glad to hear that you find us responsive and professional. Your satisfaction and the care of our properties are our top priorities.
Fantastic experience: Great company with a professional team you can tell take great pride in what they do.
Thank you for your kind words! We're delighted to hear that you appreciate our team's professionalism and dedication. Your feedback means a lot to us!
Fantastic experience: Very impressed! This is a professional, friendly, and knowledgeable organization that stands above the rest! Highly recommend!
Thank you for your fantastic review! We're thrilled to hear that you're impressed with our professionalism and friendliness. Your recommendation means a lot to us!
Fantastic experience: A beautiful building, well managed, lovely location.
Thank you for your kind words! We're glad you enjoy the building, management, and location. Your satisfaction means a lot to us!
Fantastic experience: Highly recommended! I have had only positive experiences working with Hegenes Properties.
Thank you for your recommendation! We're thrilled to hear that you've had positive experiences with us. Your satisfaction is our top priority!
Fantastic experience: I highly recommend Hegenes Properties. They are professional and responsive.
Thank you for your recommendation! We're glad to hear that you found our team professional and responsive. Your satisfaction means a lot to us!
Fantastic experience: Hegenes is a top-notch organization. They care about their clients and are responsive to requests. You will not be disappointed if you choose to work with them.
Thank you for your wonderful review! We're delighted to hear that you had such a positive experience with us. Your satisfaction is our priority, and we're glad we could meet your expectations.
Fantastic experience: Great company to rent from. I lived at one of their properties in Minnesota for several years and when I moved to North Dakota, I intentionally looked for another Hegenes property to rent from in Fargo. Buildings are well maintained and the staff are amazing!
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our properties and staff in both Minnesota and North Dakota. We appreciate your loyalty and look forward to continuing to provide you with excellent service!
Positive experience: Lived here forever (10+years). I don't really have any complaints about management, but more so the things they can't control. Things like the way people drive through here and that there's no private parking (it's all Minneapolis public street parking), etc.
Thank you for your review, and your 10+ years of residency with us! We appreciate your time to leave this review. If there is anything we can ever assist you with, please reach out!
Fantastic experience: the management is fabulous and the apartment is wonderful - highly recommend
Thank you for the 5-star recommendation! We appreciate you taking the time to leave such a kind review.
Fantastic experience: We moved into a property as one of the first tenants that was eventually transfered to Hegenes. We've remained here for 3 years and the entire time they have been nothing but professional and accommodating. If we return to the cities we will be reaching out to them first!
Thank you, Cody, for your kind words and your 5-Star recommendation. It means so much to us that you have taken the time to leave this review. Best wishes to you, and please reach out if we can ever be of service.
Fantastic experience: Awesome place
Thank you for your recommendation Christian! We're thrilled you've had a wonderful experience with Hegenes Properties.
Negative experience: Unethical. Congress passed the CARES Act, which states that any property owners with federally backed loans cannot evict tenants or charge them late fees during this pandemic. But this is exactly what Hegenes properties is doing. They are a poor quality company.
Negative experience: Dishonest and unethical company. Stay away from this business. No integrity.
Positive experience: The website doesn't work! Trying to fill out an application but the website has been down for days.
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