Rob & Nicole Serviss | The Serviss Group

Fantastic experience: When we bought a home in Lake Stevens, Nicole and her team were instrumental in helping us understand what we could get with our budget. Her team was well organized, and on top of all deadlines that needed to be in front of us in a particular moment. Additionally, they helped us to understand What our expectations should be in a particularly volatile moment in the housing market.

Fantastic experience: I recently had the opportunity to work with Nicole on a home purchase in Lake Stevens, WA, and she was great to partner with! We had a few moving parts to work through during the transaction, and Nicole was communicative, professional, and focused on making sure her clients were taken care of throughout the process. As a mortgage lender, I work with a lot of real estate agents throughout Snohomish County, and I really appreciate agents who work as a team to get their clients across the finish line. Nicole did exactly that. Looking forward to working together again!

Fantastic experience: We asked Nicole and Rob to help us find a small, cozy house where my mom could live safely as she ages, and they found the cutest little 900 sq. ft. house in Lake Stevens. I'd mentioned to them a while back that I wanted a lake house someday, and somehow they managed to combine the two within our budget. Now my mom has a safe place to live, we have deeded private beach access year-round, and we plan to keep this special place in our family for generations. I absolutely trust Nicole and Rob when it comes to buying property. I highly recommend them to anyone, whether you're looking for a primary home or an investment. Their knowledge of the housing market, and of what to buy and what to pass on, is unparalleled. I'd give them more than 5 stars if I could!

Fantastic experience: Nicole and her team made our home sale easy from start to finish. There were a couple things that came up requiring Nicole work behind the scenes to help us meet deadlines. She was able to navigate some of these delicate situations quickly and professionally. I highly recommend Nicole and her team for your real estate needs.

Fantastic experience: Nicole was great she helped us find a home that fit exactly what we were looking for in Lake Stevens. She helped us navigate challenges that were found at inspection and walked us thru each step of the journey. Truly a great person to work with.

Fantastic experience: You really start to appreciate Nicole even more if you’ve ever worked with any other agent. She makes things so easy, you can get ahold of her anytime you have any questions, and she makes the whole process really smooth. I wouldn’t go with any other agent in the Snohomish area but Nicole! Thank you for all of your hard work!

Fantastic experience: I met Nicole 7 years ago when we bought our first home. Everyone knows buying a house is stressful but she made it a breeze. It was a no brainer to call her up when we were ready to sell. She’s a motivated realitor that makes the moving process easier. She’s quick to respond, makes beautiful stagings, and makes the best out of difficult situations. Thank you Nicole!

Fantastic experience: We bought our first home while living out of state and had the most wonderful experience with Nicole. As first time homebuyers we didn’t know where to start, but Nicole guided us every step of the way. She was very knowledgeable and it was clear she had our best interest in mind throughout the entire process. She went above and beyond to help us secure our dream house, and we are forever grateful. Should we ever need to buy a home again, we would use Nicole in a heartbeat.

Fantastic experience: My wife and I were referred to Nicole Serviss, and we couldn't be happier with our experience buying our first home in Lynnwood. From the very beginning, Nicole and her team were incredibly organized and knowledgeable, but what really stood out was how they truly treated us more like a neighbor than just a client. Nicole’s expertise was invaluable throughout the entire process. She and her team handled all the details, from managing contracts and attending inspections to proactively monitoring the closing timeline and ensuring every milestone was met on time. We especially appreciated Nicole’s honest feedback and her intuition when it came to reviewing all the documents. They are fantastic communicators and were always quick on the draw whenever we had a question or needed an update. It’s rare to find a team that makes the process feel this simple and straightforward. I would absolutely recommend Nicole and her team to anyone looking for a personable, professional, and highly capable realtor!

Fantastic experience: Nicole recently assisted our friends with a home purchase in the Seattle area, and the experience was seamless. As a fellow Realtor, I truly appreciate her deep market knowledge, professionalism, and proactive communication. She is an outstanding professional and will definitely be my go-to referral partner in the future. Well done!-Shae Pace, Realtor

Fantastic experience: Nicole and her team are absolute rock stars. We purchased a home, with their help, in Marysville, WA. We had a complicated situation to work through. Nicole helped us find the best path forward, gave solid advise, was a skilled negotiator, and was a tenatious advocate for us throughout the processes. We are so glad that our paths crossed and Nicole was exactly the person we needed at this point in our journey. 10/10 would recommend.

Fantastic experience: We truly recommend Nicole and her team. From the very beginning, they were incredibly responsive and professional, always quick to answer questions and explain things clearly. Their knowledge and great communication made everything feel manageable and calm. What really stood out was the level of support throughout the entire process — We never felt rushed, pressured, or left in the dark. They made what can be an overwhelming experience feel genuinely stress-free, and we always knew we were in good hands with someone we could completely trust. If you’re looking for a realtor who truly cares and shows up every step of the way, this is the one.

Fantastic experience: Not enough good things can be said. If you are looking for a Realtor in Snohomish WA Nicole is not only responsive and professional but has great communication. She is a real estate agent that knows the Snohomish market better than anyone else and has incredible systems in place to help you accomplish exactly what you want. On top of that she is an amazing person who sincerely cares about her clients. Thank you for being a breath of fresh air Nicole.

Fantastic experience: I had a great experience working with Nicole and her team. They answered all of my questions promptly, they were responsive whenever I had a question, and helped me find a great place in a limited time frame.

Fantastic experience: Nicole Serviss was truly exceptional in helping my grandparents list and sell their home in Renton. They had lived in the home for over 50 years, and this was their very first time selling, so the process felt overwhelming at times. Nicole was incredibly patient, thorough, and kind every step of the way. She provided clear instructions, thoughtful suggestions, and took the time to explain each part of the process so my grandparents felt comfortable and informed. Most importantly, she negotiated on their behalf with their best interests always at the forefront. We are so grateful for her professionalism, compassion, and dedication. I would highly recommend Nicole to anyone — especially those navigating a sale for the first time.

Fantastic experience: Rob and Nicole are the kind of professionals you trust without hesitation and happily recommend to friends, family, and clients. If you’re looking for a real estate team that is professional, highly knowledgeable and sincere, The Serviss Group is it.

Fantastic experience: Really helpful and attentive to every detail, reliable and helped me close on my first house thank you so much Nicole! 10/10 definitely would recommend!

Fantastic experience: The Serviss group put on a free class on how to buy a home. It was so informative my child loved it. Love that they invest in our youth.

Fantastic experience: Nicole taught a class on how to buy a house for young kids and teenagers. She was very professional and had great information. We learned a lot.

Fantastic experience: Nicole's passion for real estate and financial literacy radiated in every interaction at our homeschool conference. Through her unique unit study approach, she made the homebuying process both engaging and accessible for families. It was truly a gift to have her invest in our community—what she shared will leave a lasting impression on both parents and children. If you're looking to better understand real estate or empower your kids with essential financial knowledge, I highly recommend connecting with her! Her husband, an expert in commercial real estate, also took the time to personally guide me through the process. Thanks to both of them, we feel more confident and excited about our real estate journey. You can absolutely count on the Serviss Group to support you every step of the way—and beyond. Nicole was a tremendous blessing to our homeschool community, and we couldn’t have done it without her or the Serviss Group!

Fantastic experience: Brittany and Nicole went out of their way as realtors to make sure we were made a priority as a client whether it be last minute showings of houses or info on a house in real time while showing it to us. They were always communicating, double checking, and making sure we were honest about the houses we saw and kept us on track for what we really wanted without comprising the big things that mattered. We appreciated their time and how excited they were for us in this process. We will definitely be suggesting The Serviss Group to our friends and family.

Fantastic experience: Nicole Serviss is an outstanding realtor in Snohomish County! She's a real estate negotiation expert who truly knows her stuff. Nicole is professional, knowledgeable, and incredibly easy to communicate with. She made the entire process smooth and stress-free, always keeping everyone informed. I highly recommend her to anyone looking to buy or sell in the area!

Fantastic experience: … if you’re looking for the best Snohomish Real Estate Agent who’s caring, knowledgeable and amazing to work with; look no further. Nicole Serviss not only checks those boxes, but single-handedly creates new ones with her impressive marketing tactics, attention to detail, helpful tips and more. I highly recommend Nicole!

Fantastic experience: Nicole and Rob are near the top of amazing realtors I have worked with in Snohomish county. They are knowledgeable, professional, and made the process stress free. They always go above and beyond for their clients, and I would recommend them to all my friends and family!

Fantastic experience: Working with the Serviss Group (especially Nicole) has been an amazing experience and are glad we switched over to them as a recommendation from a friend. They have been with us from the beginning (from searching and buying our house) to the very end (selling that very house when it was our time to PCS). They are very friendly, communicative, answered all our questions or concerns, and even walked us through everything. We couldn't be happier with them and we appreciate everything they have done for us. Thank you so much!!

Fantastic experience: Nicole was amazing throughout the process of selling! Respectful, communicative, and supportive. Will be buying my future house with them.

Fantastic experience: In 2022, we faced the challenge of selling our home in a buyer’s market. We competed with 9 other homes for sale in our area and our home was the first to sell, thanks to the great advice and marketing that Nicole provided. From little details about what items we should fix, so as not to detract buyers, to major marketing steps, like high-quality photos for the listing and very attractive staging, Nicole was an excellent partner for us in the sale of our home!

Fantastic experience: Wonderful experience selling with Nicole. It was a tougher property to sell due to location. Nicole was straightforward in telling us what was needed to be done to make it shine. Then she came in with her immaculate staging! We were provided updates every week, and Nicole had great observations and suggestions. We had used a different set of agents before being referred to Nicole Serviss. The previous agents were all fluff and only telling us what they thought we wanted to hear. It did not get our unit sold. Nicole told us what was smart to spend money on, what improvements were needed and would help our unit sell. 100% would recommend Serviss Group and will definitely go to Nicole first for our future real estate needs.

Fantastic experience: Nicole is a true professional! I’m a licensed Realtor in the state of Kentucky and had a long-time client who was selling in the Snohomish, WA area. I was looking for an experienced agent to help my dear client navigate listing and selling her late brother’ home, which was part of his estate. Nicole went above and beyond— from communicating regularly with both my client and I, to handling the oh-so sometimes sticky details of an estate sale, to ensuring the listing marketing presented its absolute best— she was phenomenal. I only wish I had more clients in WA to refer to her! Thanks, Nicole for all of your hard work and personal touch!

Fantastic experience: Having dealt with dozens of real estate agents over time, I can confidently say that Nicole and her team stand out among the rest. Their commitment to integrity, coupled with their expert guidance, makes them the go-to choice for any buying or selling needs. Working with them has been an absolute pleasure.

Fantastic experience: Nicole, has been very transparent and clear in her communication. I would refer her to anyone who’s looking to buy or sell.

Fantastic experience: My wife and I recently bought our first home with Rob Serviss as our agent. Rob took the time to educate us on the process, learn about our goals and edited for our home, and coach us through the best way to achieve this. He was always on the top ball and ready to help us tour homes, write offers and investigate the homes we were looking at. In the end we ended up in a perfect home for us. So thankful for the Serviss group and their awesome work throughout this process!

Fantastic experience: I've known Nicole a long time but this was my first opportunity to refer clients to her. All I can say is that I had high expectations and she far EXCEEDED them! In fact she's inspired me to up my communication game because it felt so great to be on the receiving end. My client was absolutely thrilled and super grateful to me for sending her their way. I will be sending anyone who needs help in her market area her name confident that they are in the very best hands! Thank you Nicole!

Fantastic experience: Nicole did a great job and was a pleasure to work with.

Fantastic experience: Nicole provided excellent support in handling our real estate purchase. She was easy to work with, accommodating to non-standard terms and provided end-to-end services to make the sale a success.

Fantastic experience: Nicole was a church friend of the people who want to buy my house. We needed her to be the expert who made our informal sell/buy between friends without the normal real estate costs. She established a contract where she represented both the buyer & seller. She gave me special coaching on filling out the seller disclosure form. This is 6 single spaced pages packaged in PDF format. I wanted to type vs. hand write the form. Her knowledge was outstanding in letting me do this. The contract and technical help made it all possible. Thank you, Nicole.

Fantastic experience: The Serviss Group was amazing to work with! The team is knowledgeable, and helpful while making the process easy to manage. Highly recommended!!

Fantastic experience: I am amazed at the knowledge, attention and compassion that Nicole and Rob have for their clients. They have not helped me with a home purchase yet, but I am a loan officer and know what good service looks like. I never hesitate to refer someone to them. They go above and beyond. If you are looking for a down to earth, but extremely on top of things, this team is for you!

Fantastic experience: Rob and Nicole are amazing at their jobs and helping you get to the right place at the right time! I highly recommend taking advantage of their services for purchasing or selling!

Fantastic experience: We recently worked with Nicole and her team to buy a house in the Everett area. Everyone we interacted with was super kind, helpful, friendly, and very knowledgeable! Nicole was always prompt and easy to communicate with, and she really went the extra mile for us! We'd definitely recommend working with her in the future, especially if you are newer to the area :)

Fantastic experience: Are you looking for an professional and caring team to help coach you through the home buying process? You will not get better service than the Serviss Group! Very knowlegable, friendly, professional, quick response times, joy to be around in general. Rob, Nicole and their team helped my Fiance and myself purchase our first home together. They have systems in place that makes the process so enjoyable. And I can see the joy in them as they help their community. I highly recommend using them for your home buying, selling, or lending needs.

Fantastic experience: Nicole is a real inspiration, her back story is amazing and she has real passion for her clients, her community and her family!

Fantastic experience: Nicole and Rob are among the most knowledgeable realtors I know. I swear every time I talk to them I'm learning something new about the local market, options in structuring leases. I absolutely recommend them.

Fantastic experience: Nicole and her team were absolutely amazing to work with! She helped my husband and I every step of the way during the process of purchasing our first home. She communicated in a timely manner, is knowledgeable, and easy to talk to. Nicole made sure we understood every detail of the process, and were comfortable along the way. She was our biggest cheerleader, and handled communication with our builder to ensure our home met and exceeded our expectations. We would highly recommend her to anyone looking for a real estate agent in the Snohomish County area!

Fantastic experience: Helped me sell my house while I was out of state. Great team!

Fantastic experience: I had the privilege of working with Nicole when my brother recently sold his house. She is calm, prepared, organized, can handle everyone else’s emotions, gives great advice on what steps to take, what areas add value versus those that don’t, does a beautiful job staging the home, understands the target buyer, and even provides the appraisal with an in depth market analysis report to help in their assessment. Overall it was a very positive experience and if anyone is looking to buy or sell, I would recommend you give Rob and Nicole an interview! Wonderful job team

Fantastic experience: We highly recommend Nicole Serviss for all your real estate needs. From start to finish she was extremely professional and knowledgeable. No doubt that she is an expert in the local market. She was a pleasure to work with and went above and beyond to market and sell our home. Her passion for her work is truly inspiring. Thanks again, Nicole!

Fantastic experience: Rob and Nicole have done an outstanding job to find us the perfect home. As first time home buyers, we went in casually looking, not too familiar with all the work that goes into purchasing a home. We were very skeptical on how fast we got the ball rolling, but Rob and Nicole ensured we understood everything that was going on. We never felt rushed and were open to all the options provided to us. It was a stress free process knowing they took time to understand what we were looking for in a home. Unlike a car dealership who pushes and leaves out the caveats and cons of a purchase, they were very honest and made sure the pros outweighed the cons before locking in a big purchase. 10/10 would recommend. We look forward to working with him again in the future!

Fantastic experience: Rob and Nicole Serviss were such a great choice for the first time home buying process. My wife and I primarily worked with Nicole to buy our first home, and we could not have asked for a more compassionate and caring agent. Our search criteria was a daunting and impossible request for this buying market, but Nicole never gave up on us even after we had lost hope of finding anything. If we had not had a calm and enthusiastic agent like Nicole, we probably would have given up before finding our home. Thank you, Rob and Nicole, for always reminding us that the right home is out there. Your enthusiasm and dedication was exactly what we needed through this process! -Ean and Crystal Hines

Fantastic experience: I cannot reccomend Rob enough. He is polite, efficient, knowledgeable, and motivated. Each decision I needed to make on my home buying process was presented to me with ample time to consider what I really thought was best. I never felt rushed, I never felt like I didn't know where I was in the process. He checked in with me frequently, even if it was just to let me know that everything was on track and ask if I had any new concerns. Rob's average response time to any correspondence from me was less than 30 minutes! The lender he recommended was similarly amazing too! Rob is a native to the Pacific Northwest and it shows. He is extremely familiar with the area and can answer just about anything! The best part is that he is a skilled negotiator. He knows what to ask for and can tell you the likelihood that you can press for something with 100% accuracy. I got the deal of a century on an amazing place and I never once doubted it was the best anyone could have done. If you are lucky enough to hire Rob, you're getting the best

Fantastic experience: Rob and Nicole were great while we bought our first house! We were moving from across the country and they helped us find our new home quickly and with short notice. They helped us navigate all the paperwork that comes with buying a house and they made us feel secure with our decision. They are very knowledgeable of the area and they made great recommendations.

Fantastic experience: Nicole Serviss was a great help and very informative. During the initial meeting she informed us about the market conditions and her information was spot on. She was always available to answer questions and resolve issues through the entire process. We have used several agents in the past and Nicole was heads and shoulders above the rest. Nicole saved us thousands by working the deal to our benefit. Absolute recommendation.

Fantastic experience: Nicole has been amazing to work with. She’s been very helpful every step of the process from the home search, open house walkthrough, and home purchase. The home purchase wouldn’t have gone as smoothly as it did without her help. She is also quick to recommend home services she knows has great reputation and quality work. Thank you so much for making first time home buying a pleasant experience

Fantastic experience: Nicole made the daydream buying my first home a reality. I know that sounds hokey, but it is absolutely true. I came to Ms. Serviss with a laundry list of (what I thought were) reasonable ‘wants and needs’ in a home. She prepared me for what the process of shopping, searching, researching, and vetting of houses -I think we collectively rejected upwards of 500 houses that didn’t fit- and helped me navigate a couple of false starts (seller’s market; it’s pretty competitive for buyers, and I was stuck with a hard budget). However, with her guidance and assistance, I submitted a total of *one* offer, which was ultimately accepted. I could not recommend her more — her communication practices are excellent, her local market insight is on point, and -on the one occasion she wasn’t able to be there for me herself- she made sure I was taken care of by a trusted contact.

Fantastic experience: Nicole was an amazing agent and helped me find a home regardless of the pandemic. She was always quick to respond and bring up important details about listings to consider.

Fantastic experience: We used Nicole to both buy and sell our home, during the crazy market that COVID brought no less. The below review is broken out from our perspective of having Nicole represent us as a buyer's agent and as a sellers agent, but the long and short of it is that she is certainly worth hiring no matter which part of the process you are on. Note: We have used other realtors in the past with terrible (ie out for themselves) experiences--you dont get that from Nicole. As a buyers agent: Nicole was patient, data driven, knowledgeable of the area, organized, and over communicative. One of the things that impressed me the most though, was how much she remembered from our discussions and how she could target what we were looking for in a home. Each walkthrough got easier and easier as a second set of eyes. In addition, Nicole tries to get as much background info as she can on the sellers to help get in their mindset. In terms of strategic guidance, Nicole was great--she gives you the data, some thoughts about the home to consider and an idea of some things the seller might like. As a sellers agent: Similar to the above in that Nicole comes prepared with data and an idea of what you might ulitmately get out of the home vs what you shoupd list at to attract buyers. Nicole is also willing to help sellers think through how to attract home buyers and make it the most attractive compared to your competition and if need be will revise the strategy a day before with you before hitting go. Her photographer/videographer is great in getting people to really fall in love with your home. She also has great connections into Mortgage brokers, inspectors, etc. Most of all, if you are looking for a realtor that will provide counsel, but ultimately do whatever you ask in terms of strategy and deal making, she is your gal. Loved working with her and the team she brought.

Fantastic experience: We cannot thank Nicole enough for helping us buy our first home. She was so responsive, knowledgeable, and personable, and we truly felt her excitement for us and our new beginning. If you're looking for a realtor with integrity, professionalism, and dedication, Nicole is the one. We have a home now - thank you, Nicole!

Fantastic experience: We consulted with Nicole on the possibility of buying in the area. She was amazing! We were very impressed with her knowledge of the area and her attention to detail. I really felt like she understood our needs and was realistic with her recommendations. Working with her was a treat, and we will absolutely be using her when we are ready to buy.

Fantastic experience: I had previous met with a few other agents prior to Nicole and was not impressed. After meeting with Nicole the very first time I felt confident that she had our best interest in mind. She explained the entire process and broke everything down step by step. When looking at homes she didn’t try to sell me the home but instead addressed any issues and made sure it was the right home for us. Nicole went above in beyond in researching cost for potential work to be done on homes we looked at to reaching out to the selling agent with questions. Couldn’t be happier with my experience. Thanks again!!

Fantastic experience: Incredibly knowledgeable and supportive. Made our selling experience extremely simple and painless. She transformed our house into a "dream house" with staging. Fantastic results! Definitely would work with Nicole again.

Fantastic experience: Nicole was so professional yet also friendly, warm, helpful, and real. She knows the market and helped us price our house to sell quickly as well as with a good return. We received an enormous response on our first open house and had multiple offers from that, even though it was the first weekend in January! I especially appreciated that she put up placards in our home that drew potential buyers' attention to the highlights of our home. Attention to details like this really heightened the quality of our experience. Because we were selling our home and buying a new one simultaneously out of state, we were very impressed in Nicole's ability to flex with our needs from the buying end, communicate very well with all parties involved, and ultimately provide a smooth sell that allowed us to buy the home we wanted and in the time frame we needed. I highly recommend her for anyone looking to buy or sell a home.