Helen Santana - Keller Williams City Views Realty

Fantastic experience: I can't recommend Helen enough. She went above and beyond throughout my home search, always making time to show properties, even on short notice or at unconventional hours. She was incredibly patient, knowledgeable, and never made us feel pressured. She also connected me with trusted inspectors, contractors, and other professionals, which made the entire process much easier. Most importantly, she guided me through the complexities of buying a foreclosure at auction. I truly wouldn't have gotten my home without her help and she'll be invited to all future cookouts.

Fantastic experience: Helen was fantastic to work with! As a buyer, we were nervous, but she walked us through every step, listened to our needs, and found us the perfect home. She is a top-notch agent! extremely knowledgeable, professional, and responsible and always available & very helpful. She made buying our home a wonderful experience"

Fantastic experience: ⸻ Working with Helen was truly an outstanding experience from start to finish. From the very beginning, she made us feel like we were her only clients. Her level of responsiveness was incredible—every question we had was answered quickly, thoroughly, and with genuine care. Helen is extremely knowledgeable and informed about the market, the process, and all the details that come with buying and selling a home. She consistently provided valuable insights that helped us make confident decisions along the way. What really stood out was how resourceful she was. No matter what challenge came up, Helen always had a solution, a recommendation, or a way to move things forward smoothly. Her professionalism, dedication, and attention to detail made what could have been a stressful process feel organized and manageable. If you’re looking for a realtor who is responsive, knowledgeable, and truly committed to her clients, Helen is the one. We are incredibly grateful for her guidance and would recommend her to anyone without hesitation.

Fantastic experience: Working with Helen was truly a blessing. Her knowledge, constant responsiveness, and genuine care made the home-buying process feel calm and manageable. She helped me feel confident every step of the way and removed so much of the stress that comes with buying a home. I’m incredibly grateful for her support and would recommend Helen without hesitation to anyone looking for a realtor who truly cares.

Fantastic experience: Helen is an amazing agent to work with! Kind, caring, and there to get the job done!

Fantastic experience: Absolutely a 5-star experience! Professional, knowledgeable, and always one step ahead!

Fantastic experience: Great realtor!

Fantastic experience: Helen went above and beyond for me and my fiancé in our house search. If there’s anyone that’s looking for a realtor who will get the job done, you need contact Helen. She will definitely put you in position to make your home buying dreams come true.

Fantastic experience: Working with Helen Santa was an absolute pleasure from start to finish. She is diligent, resourceful, and extremely knowledgeable in every aspect of real estate. Helen’s great communication skills truly set her apart, she kept us informed every step of the way, answered all our questions promptly, and offered thoughtful advice. She has excellent referrals and a strong network, her referrals were just as reliable and professional as she is. Helen truly made the entire process feel effortless. We wholeheartedly recommend her to anyone looking to buy or sell a home.

Fantastic experience: Helen provided exceptional service throughout my parents' home buying process. She was thorough, responsive, and took the time to clearly explain each step. Her professionalism and prompt communication made the entire experience smooth and stress-free. I highly recommend Helen to anyone looking for a dedicated real estate agent!

Fantastic experience: I had an excellent experience working with Helen as my real estate agent. From start to finish, she was incredibly supportive and knowledgeable. Helen took the time to understand exactly what I was looking for and guided me through every step of the process. Her dedication and attention to detail made all

Fantastic experience: I want to express my sincere gratitude to Helen, our sales agent, who guided us with professionalism and dedication throughout the entire process. She was very disciplined, highly knowledgeable about the market, and maintained an optimistic attitude while always being clear and realistic — which gave us a lot of confidence. I felt well-guided every step of the way, thanks to her persistence and commitment. She gave us excellent advice and helped us find a home that truly fits within our possibilities. On top of that, she has a great team that makes everything smoother and more manageable. Thank you, Helen, for your support and for helping us make this dream come true!

Fantastic experience: Helen is a boss. We had a tight two-week deadline to secure a spot for our business, and she delivered. No stress, no runarounds — just straight results. If you need someone who handles business and gets it done, she’s it.

Fantastic experience: Working with Helen has been an absolute game-changer! Her passion for real estate is only matched by her genuine desire to help others succeed in purchasing a home. She brings unmatched knowledge, integrity, and a true heart for service. Whether you're a first-time homebuyer or just looking for the right guidance, Helen goes above and beyond to provide clear, honest, and empowering information every step of the way. Her partnership is built on trust, patience, and professionalism — qualities that make the home-buying experience not only easier but actually enjoyable. I can’t recommend Helen enough. If you’re looking for someone who truly cares and delivers results, Helen is the one you want on your team!

Negative experience: Del día de ayer fui con mi esposo a ver una casa que ambos queremos comprar pero la señorita real state me ignoró a mí todo el tiempo en ese lugar solo existía para ella mi esposo me incomodó tanto que me salí de la casa y me fui al carro para mi opinión es poco profesional al Final no entendí que es lo que vende ?

Fantastic experience: 15 days: On January 2, 2025 we submitted the offer, and on January 17, 2025 the purchase was closed, thank you Helen Helen Santana, an incredible real estate agent, very professional, patient, with many resources to make your experience one of the best, has a very broad knowledge of the real estate market, and the team she assigns you, the team she knows and knows is the right one for you and your family is outstanding: lawyers, bankers, advisors, inspectors, they are all Helen's trusted team, if something is missing or needs to be done now or something needs to be changed, she calls them no matter the time of day or night, because they are an elite team that she put together for you! Thank you Helen Santana.

Fantastic experience: Helen was helpful and patient through the entire process of finding a home. She brought knowledge that we were lacking and spent countless hours helping us search for and visit houses that we could turn into our home. The process of buying a house was made less intimidating due to her help.

Fantastic experience: I recently had the pleasure of working with Helen in purchasing my first condo, and I couldn't be happier with the experience. From the very beginning, Helen demonstrated unparalleled professionalism and dedication to finding the perfect property for me. Her knowledge of the market and attention to detail were evident throughout the entire process. They took the time to truly understand my needs and preferences, and consistently went above and beyond to ensure that I found the right home. Helen was always available to answer any questions or concerns I had, and their responsiveness and communication skills were outstanding. They guided me through each step of the buying process with patience and expertise, making what could have been a stressful experience incredibly smooth and seamless. Thanks to Helen, I am now the proud owner of a beautiful condo that exceeds all of my expectations. I cannot recommend them highly enough to anyone in search of a dedicated, knowledgeable, and trustworthy real estate agent. Thank you Helen for your exceptional service and for helping me find my perfect home!

Fantastic experience: Helen did an amazing job helping myself and my family finding a perfect home. I can not speak more highly of Helen she was absolutely flawless from start to finish helping us find a perfect home. She made sure to answer all my questions. She made sure to get to know what I wanted and needed in a home and helped us find a perfect home for us. Helen is a wonderful person and that makes her a wonderful realtor. If you are looking for an agent to put her all into helping you find your perfect home Helen is that person.

Fantastic experience: Helen did a good job, she is so professional and nice to us. Thank for all your support

Fantastic experience: Helen was amazing! She made sure I was comfortable by showing multiple units. Once I chose my new place, she stayed in contact and walked me through the process. She still checks in to make sure I'm happy with my new place! Highly recommend!

Fantastic experience: Helen was the most pleasant and patient realtor. This was my first time ever working with a realtor, actually it was my first time moving on my own as well. Ms. Santana helped make this new chapter in my life begin with a smooth transition. The home is cozy and cute and I absolutely love it.

Fantastic experience: I looked for a place for two months. Helen was responsive. I was extremely picky but she continued to help me look until I found an apartment that I felt met as many of my needs for now. She worked with my complicated schedule to see various apartments and didn’t give up in a time where the market is so competitive. I’m glad I decided to utilize Helen as my realtor. Her friendliness and kindness you are sure to be grateful for in a time when many realtors might just look out for what’s convenient for them versus what your needs are. Thank you Helen. **A year and a half later and she helped me purchase my first home!

Fantastic experience: As a first time home buyer, miss Santana was invaluable in my closing on my first house. My prior broker and I could not agree on a rate and terms for my mortgage. I was quite anxious. I was afraid the deal would fall through. I spoke with Hellen, right away received a call from broker James Capa, home inspector Brendon. In a blink of an eye the process was back on track, and was able to close on time. Hellen was always available to address my concerns and answer my questions. I work night shift, I could call her day or night, late at night, even weekends. She always returned my call in a timely manner. That’s the quality of a true professional catering to her client. Her expertise in giving guidance and knowing who to call and get the job done was remarkable. I would definitely recommend real estate agent Hellen Santana to everyone, including friends and family members. Way to go Hellen!!! you bring joy in the heart of families embarking in the journey of home ownership, you help making the process less arduous.

Fantastic experience: I went into the home buying process completely ignorant and terrified but Helen made the process so easy. I would absolutely recommend her services

Fantastic experience: Helen made my moving experience a breeze !! Extremely efficient , professional , and patient. Very thankful to have been connected and will refer her to my peers.

Fantastic experience: Hellen helped us buy our house. She heard our needs as to what we were looking for and she would send us houses that fit our needs every day. She would accommodate us to check the houses we wanted to see. Hellen was very responsive and answered all the questions we had. She was very knowledgeable as to the areas we wanted to check houses. Hellen was very helpful and reliable throughout the process.

Fantastic experience: Helen did an amazing job helping me with my home search. She was very patient and diligent whenever I wanted to go and look at a home and when it came to her suggesting homes for me based on my criteria. Helen gave me the best advice and was VERY knowledgeable and stayed professional throughout the entire process. She made this process so easy to understand and I really do appreciate her for her expertise and her amazing communication skills. If you are looking to purchase a home, I recommend Helen to be your realtor. I am forever grateful for Helen and will work with her again! Thank you so much for helping me purchase my first investment home.

Fantastic experience: Words can’t express how thankful I am to Helen…She is amazing! Supportive and informative throughout the whole process…Couldn’t of done it without her! She is perfect example of women empowering other women ❤️❤️❤️

Fantastic experience: Helen was responsive at anytime (late at night, weekends, and during her vacations). Nothing was too inconvenient for her. She made sure to show us a variety of homes until we found our dream home. Work with Helen. She and her team was perfect.

Fantastic experience: Knowing how busy my days are I needed to seek help for the rental of my condo and I’m thankful to have come across Helen who handled everything from start to finish for me - literally…even while I was out of town business never stopped! She is dedicated, detailed, and driven to service her clients! The effort was much appreciated! Thank you

Fantastic experience: Helen helped me find my new home. Excited to be a first time homeowner. She was really great with communicating with the other real estate agent, loan officer, title company, and inspection provider. Thanks so much.

Fantastic experience: She is amazing ! Knows what she’s doing and always looks out for her clients!

Fantastic experience: We were referred to Helen through another realtor, and she was fantastic! We worked with her for almost a year to find the home that was perfect for us. Super responsive and adaptive with the changing market and our needs. We’re very appreciative for Helen’s help and expertise! Thank you!

Fantastic experience: If you are looking for a realtor that will guide you through your entire home buying journey, will advocate for you, provide counsel, be incredibly communicative, patience and efficient, Helen Santana is your realtor! My wife and I just closed on our home and we couldn’t be happier will all she provided for us! Thank you Helen!!

Fantastic experience: If you are looking to sell or buy a home. This lady right here is the absolute best at what she does. Thank you for all of your time, your kindness, and your knowledge!! You were wonderful to work.

Fantastic experience: Helen was phenomenal to work with. She is extremely hardworking and knowledgeable about the housing market and helping with finding the perfect home. As first-time homebuyers, we had a lot of questions about the process and she and her team of experts were there to help us ever step of the way! Hands down, she is a fantastic person and realtor and I would work with her a million times over!

Fantastic experience: Helen is a fantastic real estate agent! We highly recommend her! She is an excellent communicator. She is super responsive, reliable, and helpful. The network of her contacts and recommendations was always perfect. We felt lucky to have her as our realtor. She guided us through the whole process and answered all of our questions as first-time home buyers. She was patient, knowledgeable, and a pleasure to work with! If you’re looking for a realtor who will be very responsive and assist you all the way to the closing table - don’t hesitate and give her a call. Thank you, Helen !!!

Fantastic experience: Helen was patient and easy to contact throughout the entire process. She answered all my concerns and questions as a first time buyer. I would recommend her to family and friends. Thank You once again Helen.

Fantastic experience: She was such a pleasure to work with! answers super fast and is always there to help if you have any questions. She helped us make the buying process as easy as it could be and i could not be happier with her service !

Fantastic experience: Great agent ! Really helped us going through the process of buying our new house ! Always has really nice and friendly attitude ! Especially for first time home buyers! Like us !

Fantastic experience: Helen sold my house I am so happy that I used her to handle the deal. She is very knowledgable and diligent. The communication and organization was on par with how I like to do business. I would Definitely recommend her and use her on future deals.

Fantastic experience: Dear Helen I want to thank u for your help these past few months your hard work help me find my dream home , you are great agent , , I’m very grateful to have u , I highly recommend u to all my friend and surrounding, u know what u doing , u don’t waste nobody time . She is always available when I need her to be , anyone looking to purchase a home would be lucky to work with Helen Santana ,

Fantastic experience: Helen helped us with the purchase of our home in a state that is new to us. She is very proactive, responsive and hard working. Helen and her whole network of professionals made this process very smooth. I highly recommend her services.

Fantastic experience: La mejor la recomiendo y lo mejor es que se trabaja con tigo paso a paso y en vase a tu gusto y nececidadez la recomiendo sin duda

Fantastic experience: Helen is extremely professional and reliable. She always available for any questions or concerns, she is knowledgeable gives great advice and was extremely patient with me. As a first time home owner I know nothing about homes, styles and the things you need in home or the the things that can be done to a home. Once the process was over I have learned a lot about homeownership.

Fantastic experience: Ms Santana is excellent realtor, professional, thank you for help me

Fantastic experience: Helen Santana can be described in one word. Tenacious. A true professional who will work tirelessly, and advocate for her clients. It was a pleasure to work with her.

Fantastic experience: I have worked with Helen on several residential real estate transactions and she is always friendly, knowledgeable, and resourceful. Helen guides her clients seamlessly throughout the process and makes sure that they find a home that meets all their needs and concerns. If you are looking for a realtor who is attentive and dedicated with a vast knowledge of the market, contact Helen!

Fantastic experience: Helen is a wonderful real estate agent. We had almost given up hope that we would find our home and she found us the perfect home. She kept us (first time home owners) informed about everything that was happening and made everything much easier to understand. She went above and beyond in every aspect and we couldn’t be happier.

Fantastic experience: Helen Santana is a great realtor. She listens to what you want and need and she will make it happen. She is very professional and I will recommend her to anyone that is looking to rent or own. Thank you again Helen.

Fantastic experience: Ms. Santana is an excellent realtor. She works tirelessly to make sure that all your needs are met. We were having such a hard time finding a place and my family is pleased that we have been able to work with Ms. Santana. Please do yourself a favor hire her service. She will go above and beyond to take care your needs.

Fantastic experience: Helen was amazing with helping us look for a home. We communicated very well together, she knew exactly what we were looking for. She responded to calls and text very quickly and took the time to schedule showings. She listened to us in detail. Would definitely recommend her to friends and family.

Fantastic experience: Helen was very patient and showed me many places over a few months until I found the perfect rental.