Young & Associates Inc

Negative experience: 2.5 years with a fence issue. Phyllis only knows how to deflect and throw attitude. Save yourself self maintain your property. We’re at the point where we are no longer paying monthly maintenance and are paying contractors instead

Negative experience: Very disappointed with this establishment, they are very disrespectful to non- board members. When concern are reported, the young and associate team totally disregards or considers your concern not theirs.

Negative experience: I had a very disappointing experience with Young and Associates. I called after receiving an email about a Ring camera at our building. To be clear, the camera’s there for basic package safety, and given that our current doorbell is extremely old and unreliable, I thought it was a practical step. Instead of a respectful conversation, Denise was rude, dismissive, and unhelpful. I expected basic courtesy, and that didn’t happen. Based on my experience, I find it hard to reconcile this treatment with the company’s five-star ratings. I wouldn’t recommend them.

Fantastic experience: Fabulous company to do business with. Always cordial and helpful. You guys are awesome!

Negative experience: Update: No email or phone call back from Young & Associates in Wood-Ridge. Young & Associates in Wood-Ridge has demonstrated a deeply troubling and consistent pattern of poor communication and lack of transparency across every property they manage. They routinely fail to respond to complaints and requests submitted via email, fax, mail, or phone. Requests for basic accounting information and financial records are also routinely delayed or ignored, leaving residents without answers for extended periods. Despite being a long-established and clearly well-funded company, they appear significantly understaffed. It seems the company has chosen to prioritize legal matters over building a stronger operational team — a choice that appears to extend to the family that owns this business. Rather than improving service, they appear far more focused on curating their Google reviews and managing their online reputation than addressing the actual needs of the communities they serve. There have also been recent reports of aggressive responses when homeowners request basic records after exhausting every other option. This is not an isolated issue — it reflects a long-standing pattern with no meaningful signs of improvement. If you are considering Young & Associates in Wood-Ridge for your community, I strongly urge you to look elsewhere.

Fantastic experience: Young and Associates is a very professional company. The staff is always ready to answer, help and guide you through any questions and concerns you might have. Highly recommended

Negative experience: The most incompetent company around. We purchased our home, and I have emails statements that our HOA was paid until a specific date. All of a sudden, now that person is no longer working there and they’re claiming all of those emails and invoices paid are invalid. The owner Phyllis was not taking ownership or acknowledging that her team said one thing, v another. But now that I made this post, she has acknowledged it was said incorrectly but is not honoring what her team supplied me with (which she now states regardless, she’s not honoring it). I supplied her with all the emails and documents, including statements of which stated coverage until a certain period of time, but she’s now asking for additional payment despite my statement saying I was paid to date. I do not have a choice but to work with them, otherwise if you do, stay away. They’re incompetent, will allow community members to rent on air bb that should not, and do not follow through. Based on the other reviews, it’s quite clear the type of place they run.

Fantastic experience: Thank you for keeping us informed. It is always good to know what is happening.

Negative experience: the low poor rating this company is reciving on this site simply the truth , this company have very poor comunication skills . they need immediate education about condo ownership rights

Fantastic experience: Did a great job clearing the snow

Positive experience: Message about moving cars, please specify cars that are parked on the street, doesn't apply to cars parked in the courts, unless truck will return to clean up the whole area which they usually don't do. When is extremely covered they do clean out the snow from the parking spaces.

Fantastic experience: I found new office customer service representative are different now than they used to be， the service has improved A lot！ perfectly！

Fantastic experience: Young and Associates is the management company for Altair Condominiums - my place of residence. I have always found them responsive to my inquiries, and helpful in resolving any issues I may have.

Fantastic experience: Quick results/response from Denise when I phone her for assistance with an issue I was experiencing.

Negative experience: Currently having issues where in the building we live in there’s a smell in the hallways and it’s being blamed on me and my partner despite us constantly stating that isn’t true. On top of that, they have lied to my landlord stating they have reached out to us plenty of times when that is also an lie and I have the non-existent emails and phone calls to prove it. This management also wants to charge us a fine for something that we aren’t doing. so yes if you can stay away from this place or any buildings they manage please do. This is ridiculous. very unprofessional

Negative experience: I just wish company management could inform their employees not to be so rude and mean to people who try to look for their help. I feel extremely disappointed for the first time talking to them on the phone, the person yelled at me and said I was wasting her time. Can’t imagine that I’m gonna deal with such disrespectful person in the future. SIGH!!!!!

Fantastic experience: This is a very nice HOA here. The board is on top of everything needed and the HOA is amazing. They always take care of all needs to keep the community, grounds up to date and a peaceful enjoyable place to live. Thank you to the elected board and Young and Associates, Inc. EDIT: I had a problem and they fixed it thank you :)

Positive experience: Office is very hard to reach. They do not call back.

Fantastic experience: Great management company

Fantastic experience: Comunication is most important and you guys,gals are great with that.

Negative experience: By far, the worst property manager in the history of the tri state area. Mr Young collects our fees and doesn’t maintain our property.

Fantastic experience: Denise thanks for listening great job much appreciated

Fantastic experience: Thank you to Denise and Morin. For you Helo and assistant jose e cobos. Apt 2f Hackensack nj

Fantastic experience: My issues and concerns were immediately responded to and resolved. Thank you, Daniel!

Negative experience: THE WORST!! Non responsive, rude, don’t maintain the property and when things go wrong in common areas they do NOTHING! They don’t take responsibility for anything. I was actually told it’s not their job to ‘maintain’ the property and when an issue came up from dangerous icicles above my driveway that damaged my car they actually told me they don’t control the weather! The entire office from H Young to the contact for my property does not respond! I don’t know what they do in that office but it isn’t help the residents or answer emails or phone calls - I emailed for a year about an issue and nothing was done no one even responded. Always want homeowners to use their own insurance to repair issues they should manage properly!

Negative experience: One of the worst HOA management company. Overcharges for everything. The customer support is poor. Need to be persistent to get anything done. PS : The response from Harvey is suggesting that I was not happy with the one time assessment, but that is not the case. They are charging $1180 for a one side railing for 3 steps. I asked for a break down of the cost, and they are not providing it. Also the documents requested by my buyers attorney for closing were all the regular documents, none of them required any vendor response.

Fantastic experience: All good'

Negative experience: The Worst Property Management Experience - AVOID Young and Associates! If I could give Young and Associates zero stars, I would. Since they took over the previous property management company, my living situation has been nothing short of a nightmare. Their lack of professionalism, competency, and basic human decency is absolutely appalling. To start, they didn't even bother to introduce themselves or provide any instructions on how to pay rent. As someone who travels frequently, electronic payment was a crucial feature in my lease agreement. Unfortunately, Young and Associates seem to have absolutely no interest in honoring that agreement. For five agonizing months, I was fed the same tired excuse that they were "setting it up." When I finally confronted them about the issue, I was met with hostility and outright disrespect. The so-called "boss" had the audacity to scream at me and kick me out of the office, as if I was the one at fault. Their only suggestion was that I should move out if I wasn't satisfied. The utter lack of professionalism was astounding. Even when I pointed out that electronic payment was explicitly mentioned in my lease, their response was a dismissive and infuriating "sorry, but there's nothing we can do." It's clear that Young and Associates have no intention of taking responsibility or providing even the most basic level of service to their tenants. As for maintenance, it might as well be nonexistent. I haven't seen a single repair or improvement since they took over. I don't even know who the new Super is! It's as if they've decided to simply pocket our rent money without providing any of the services we're paying for. In short, Young and Associates is a prime example of the worst kind of property management company. They have no regard for their tenants or the properties they manage, and their appalling customer service is the cherry on top of a truly miserable experience. If you value your peace of mind, your home, and your hard-earned money, do yourself a favor and stay far, far away from Young and Associates. They are a blight on the property management industry, and I wouldn't wish the misfortune of dealing with them on my worst enemy.

Fantastic experience: I needed a resale statement as a rush and Val H. got it to me ASAP. In working in the title word, this is very much appreciated! Great job

Fantastic experience: Denise is the best. She was responsive, knowledge and patient. Denise is a true professional. Thank you Denise!

Fantastic experience: Val H. was such a great help since the first time i reached out. She made sure i had all my questions answered and made sure she responded in a timely manner. Thank you .

Negative experience: Terrible, just terrible!

Negative experience: Terrible property managers things always breaking never an estimated time for repairs 605$ a month on condo fees for poor service manager not receptive to needs of owners / tenants

Positive experience: The people were very nice and informative about the position. The parking was very scarce. Thecworking hours were goof and plenty of lunch options available.

Negative experience: Multiple discrepancies with accounting inaccuracies which COSTS HOA’s and UNIT OWNERS money and time.

Negative experience: I've had a horrible experience working with Young & Associates during my process to buy a home in one of their complexes. The manager of my community was non-responsive at times, only responding when my lender and I tag-teamed her or when my attorney had to reach out to get resolution right before closing. I got terse responses when I did hear back from them. This continued after closing on the property as well as I needed help with some issues and questions after I moved in. Maybe it's worth it to get my attorney involved again since I got nothing from the HOA after closing or moving in.

Negative experience: GROSS NEGLIGENCE. Very dangerous company that will financially devastate the well being of any a building. Total disregard for safety issues and proper building certifications.UNACCEPTABLE.

Negative experience: Not professional at all. Today, Harvey yelled at my wife on the phone and I own an apartment, asking him to do his duty of maintenance, but no one hears that they take money monthly and no one sees them. And in the end he says to my wife: Do not call again, we will not help you. I tell you that your office is charging money to do the maintenance of our apartment unit

Negative experience: I share the sentiment of many of the reviews that I have read. The CSRs that I have dealt with were unresponsive (but not rude). I have been trying to get them to enforce the bylaws with a neighbor for over 2 years. I have struggled with whether they are apathetic or incompetent and my conclusion vacillates. That being said, they respond to every 4th email with more promises. I do not see how anyone would purposely choose to work with them or in a building that they manage. I have been extremely patient and they have been extremely underwhelming.

Fantastic experience: Emilie was tremendous help finalizing my refinance process with Chase Bank as I almost lost opportunity to lower my mortgage interest rate by 1% due to the Building Ordinance Insurance requirement issue. Emilie was quick to realize this time sensitive issue & contacted State Farm to add the part3 of Bear Brook townhome's coverage. (for additional construction costs incurred as the result of local building laws, which contains three coverages, usually known as parts A, B and C.) Although I had to pay $880 for Part C, it was definitely worth it as future interest savings can be more than tens of thousands of dollars. Thanks for your customer centric behavior Emilie!

Negative experience: Harvey is the worst property manager I personally had to work with. His company website’s states they have 24 hour emergency services. We lost power and PSE&G said we needed to contact our property manager. It took multiple calls and emails to finally reach Harvey 15 hours later. We agreed to meet at a specific time, and Harvey shows up an hour later without a text or phone call. Harvey also mentioned we never pressed “1” for the emergency services. When I pushed back, and said there was only an option to leave a voicemail with the operator which I did multiple times. Harvey had the audacity to say this wasn’t an emergency. 15 hours with no power during the middle of the winter with my pregnant wife and two year old son. For Harvey, who had power, this wasn’t an emergency.

Negative experience: Run far away if you have to deal with Y&A. They truly do not care in the slightest. It’s a constant game of beat around the bush and back and forth emails of ‘Unfortunately I have no answer right now. Thank you for understanding’. Over 50 other residents have the same concern, and after 4 months of Y&A failing to do their job, we’ve contacted our lawyer.

Negative experience: Don’t care about their homeowners.

Negative experience: Our condo board lacks transparency and the property management company helps foster that. They 'yes' you to death with very little resolution. Calling Young & Assoc. is nothing more than a call center that passes along a message.

Negative experience: WOULD GIVE 0 STARS IF I COULD. WHAT DO YOU EXPECT WHEN THE PLACE IS RAN BY ONLY 2 PROPERTY MANAGERS THAT LOST THEIR LICENSES !?!? I WONDER WHY. MOST UNPROFESSIONAL COMPANY, THE ONLY REASON THEY GET BY IS BC THEY SEVERELY UNDER BID BUT YOU GET WHAT U PAY FOR !!

Negative experience: I returned from vacation earlier today only to find a wasps nest outside the sliding glass door. I called emergency # twice and no response. I even sent email around 1 o’clock. I attached 2 videos as well. It’s a holiday weekend however, my son is allergic to stings. It’s now 6 pm and no return call. I really don’t know why you have a emergency number if your employees don’t respond. Will I be reimbursed for a exterminator to come? I highly doubt it. IF FOR ANY REASON THIS HOA IS VOTED IN... I SUGGEST YOU MOVE. Funny thing 45 min after this post I get a phone call from Harvey Young. I’ve never spoken to this man on the phone. He said they don’t practice the removal of bees or wasp nests. I asked him if the association is responsible for outside, he became very unkind yelling, “ya know I can always count on you for....that’s when I cut him off then he hung up. Hmmmm....ponder that.

Positive experience: Our Association has used them for years - definitely a good management company to deal with!

Fantastic experience: Working with Cori the Property Admin has been a breeze. Very timely and positive.

Fantastic experience: It was a wonderful experience working with your team and my Property Manager Koriann. Couldn't ask for a better experience moving into my townhouse.

Negative experience: This is a very poor management company. They do not return phone calls and when you can finally get some one you can not get a straight answer and they only give lip service

Fantastic experience: The five stars goes to Cori who has always been so helpful in assisting me with a cheerful spirit and warm tone. Thanks Cori and keep up your good work.

Negative experience: Disappointing management