Grayham PM LLC

Negative experience: Was recommended this company, specifically Ryan Grey, because of how wonderful he is at working with people who are under certain circumstances that make it difficult to move or secure a new place to live. I was honest with Ryan and Eva and was approved for renting from them. That was the easy part. I had no idea that they would send out leases to other people prior to paying security deposits and then basically auction off their properties to whomever they choose regardless of who was interested and who actually had money to pay for the entire unit. They may "help" people but they certainly didn't help us. Within a few days time, we secured jobs in a new city but now have nowhere to live. Do not recommend if you're trying to relocate from a different city as these people are not trustworthy and seem to lie about everything. They clearly don't know how to run a business as they lost thousands from us.

Fantastic experience: I have been with them for only a few months and my problems have been addressed promptly.

Fantastic experience: Great experience renting from them!

Negative experience: I would improve the safety of the tenants that the sidewalks and parking lot was better maintained in the winter. The sidewalks were poorly shoveled and the parking lot wouldn't know a snow plow if it bit it in the butt. No lighting, too many dark areas. Many of the tenants used the property as their private dumping ground. Management should be more involved and have the tenants keep the place nice. Property Address: 220 S Holly Ave, Elk Mound.

Negative experience: Now is the Dan from the Ryan/Dan response. So the flexibility they were talking about in their response is holding $330ish over our heads! They did work with us on our security deposit. We moved in Oct. 13 2025, security deposit and all rent in full January 2026. Found out about a mass in my kidney and had car troubles that made us late in February. March is paid in full with how rent is applied by law. So we owe $330ish for February and talked to the office about having that and April covered end of March, with Chime I get social security March 30th 2026. Had a "chat" with Adam, our property manager, claims can't dig in winter. I grew up on a farm and yes it is hard to dig in winter but not impossible. We requested a handicap parking spot in January because my husband has a spinal fusion and other medical issues, so falling can cause paralysis or death. He has a handicap placard and needs a safe, close spot to our door. The other day we parked behind someone and moved when asked. The property company claims they dont have parking rules and can't tell people where to park. So we parked where was closest to the door at our time of arrival. Also reminder the car was moved when asked. We have a dirt lot with no lines or assigned parking. The neighbors that park on our side of the building see the disabled parking placard and give my husband his safe and close spot, except one rude resident. During this conversation it was insinuated that it is "only one life", because I kept complaining about "lives". I was talking about all disabled people that would move in here or wanting to visit residents that live here. Plus I am disabled. I have admitted my bad in here, because they admitted their wrong by waiting till spring and not in a timely manor, not season dependant, as stated in state law about disabled parking spot requests. I feel now they are going to retaliate by sending another 5 day pay or vacate after making arrangements with the office. Or another way I feel they will retaliate is by not renewing my lease. I love my neighbors except one. The veiw is beautiful! Just wish the management company actually cared about the people that pay their bills! Also if they want to complain in their response we have less than a month late, it's still being paid, arrangements are made and willing to pay the late fee.

Negative experience: I asked three months ago about a handicapped parking spot because I am handicapped and told them if I fall it can paralyze me I was told its only one life when I talked. To them yesterday if your are handicapped dont rent with them we have had other problems as well .. I would look at other options. If they would just fix there problems.. I would change my review on them but I dont think it will happen this has been a three month problem

Negative experience: Loud neighbors and up stairs unit keeps flooding the bathroom and management will do nothing about it when notified with videos. This place have gone down hill over the past year. Edit made contact with management before this review and no response and still water falling from the ceiling. Oh ya I forgot to add the dishwasher that came WITH the unit broke and they said it's out responsibility to fix it.

Negative experience: Coachroaches throughout the complex, maintenance has entered multiple times while i wasn’t home, and didn’t know they were coming. Voicemails full so I can’t contact. Bad experience, bad company. Would not trust any of them, by far the worst experience I’ve had in 30 years or renting

Fantastic experience: I worked with Ariah getting my new apartment in Augusta, WI. She did everything possible to rush the process of revamping the apartment to getting me my keys! The day I got my keys Ariah was very knowledgeable with what we had to do!! I truly appreciated all she did for me to make my transition easier!

Negative experience: No wonder this place needs to doc rent for positive reviews. Even with photos from our cleaner and an invoice we were still deducted cleaning costs. Ovens upper heating element was out the entire time we stayed, dryer took multiple cycles to dry clothes. Put in maintenance requests and was told they were fixed but weren’t. I would never rent from this company again and I hope my pictures show what this company is about. Overall just a terrible experience with the property management company.

Fantastic experience: Ariah helped me pick the perfect place and get set up she was very sweet and patient and texted back in a timely manner thank you Ariah for all you’re help :)

Negative experience: Pay700 and the place is very poor maintenance Pay now 730 still very poor maintenance. Now i got to keep wiping mold of everything even carpet and clothes

Negative experience: Where should I start , I recently moved to Thorp wisconsin to receive my cancer treatments and came across grayham LLC appalled for a rental 1 month before it became available the agent was out sick and I was told that the agent would reach out to me when they returned to work, it was mid week so I wanted until Monday of the following week to call back and check on the application and rental I was informed by the main off in Eau Claire that that rental was not available and that they had a similar one down the street and my application would be transferred for the new address and the agent would get back to me i wanted a day and call back no response over the next few weeks I emailed texted and called even letting them know that I was willing to pay deposit and the year's lease up front. The apartment was to be available on August 18 2025 I applied a month before today is August 27 2025 I get a text finally from the agent telling the apartment is no longer available. SMH and the agent lies to me and said that they sent text, but no voice message or email I left my phone number and email I received no communication. I think it's because I'm a black American in a all white town. It's messed up that in 2025 people still look at the color of your skin . l think that grayham need diversity training. Before they find them selves in a civil class action lawsuit on discrimination.

Negative experience: Clearly don't maintain or clean their properties. Keep in mind this is just one entrance. No improvements but of course they got to increase the rent every year.

Negative experience: This company has been rude, difficult, & have raised the rent over $300 in 2 years. I would not recommend them to anyone. The persons working for the company are ruthless, mean, & lie about many things. They have made my life very stressful & difficult. I've given my notice and they won't even take it.They are a joke. I don't wish anyone to have to deal with them.

Negative experience: I have been living at an apartment with grayham property management for almost a year now. I can't say I've had any problems until recently. I was told when I moved in i could have my Treager pellet grill. now I was told I can't store it next to the building so I moved it away from the building 12'. They called me and said if i didn't move it maintenance would throw it away. 3 days later they say it's not far enough and has to be at least 50 ft away from the building. that would be the parking lot. I'm changing my review

Negative experience: Unfortunately this leasing company has outgrown their abilities to manage their units properly. They don't care about their tenants at all. Maintenance is never done in a timely manner, the yard is never taken care of. The building I was in and the other buildings around me were loaded with cockroaches but taking care of them didn't seem to be a priority, and they won't treat the whole building, just the units that complain, only putting a bandaid on a major problem. Don't let the positive reviews fool you, they offered money off rent to their tenants in exchange for a positive Google/Facebook review last month, that's why you will see all the positive reviews came in at the same time. I tried to end my lease early because I was sick of waking up to cockroaches crawling all over me at night while I slept but they didn't seem to care about anything except my financial responsibilities to them. I moved out, threw out furniture, and had to quarantine all my stuff in a storage unit and gas it because the bugs were so bad. Stay away from this management company if possible.

Fantastic experience: Love the company recommendations

Positive experience: My experience with grayham has been good. I was easily able to get approved to move in, that wasn't a hassle given the circumstances. The only complaint I have is with utilities being included in rent the 1st year & when I renewed my lease my rent went up & not I have a separate utility bill ON TOP of my rent. And then they also hit me with another $15.00 for renters insurance on top of that. Maintenance request take a while to be fulfilled. I sent in a maintenance request about the water main line that sprays everywhere when being turned off.

Negative experience: Been renting from them just about 3 years the rent started out at $925 with Water included and no utility reimbursement fee. Throughout my 3 years here I still live here the fridge took a crap and the fridge that was brought to me is held together by duct tape and wasn’t cleaned at all also took 3 days for it to come causing all my food to go bad they only gave me $60 for the food, which didn’t help me at all. They have upped my rent every year it is now up to $1025 a month with an occasional fee for utilility reimbursement. They haven’t updated anything in the apartments at all. I have put multiple requests for stuff such as a sliding glass door handle they ordered a $30 locking glass door handle which lasted about a month they refuse to order a nice one that actually fits the whole they cut in the door they will only re-order a cheap one. They ripped all the carpeting off the stairs 2 summers ago and said they were gonna replace the rails make it look nice never did. Now the wood has wood rot, and wouldn’t trust myself leaning on the rails that stop you from a 2 story fall. Honestly if anything my rent should have never changed they just keep upping the rent and taking stuff away making nothing nicer. I rent from one of the Oak Knoll Dr apts and if you want pictures or anything feel free to contact me on here.

Negative experience: Grayham took over my apartment earlier this year, and I must say, as lackluster as Petznicks were, I would rather have them as landlords. At least when I had an issue, it was handled in a timely fashion. The courtyard is beginning to look like a jungle. There's a giant pothole in the parking lot they just shoveled sand into. Little lighting in the parking lot at night. It's a mess. Heck it took 2 months and a word from housing authority to get a new toilet that wouldn't overflow if you walked too heavily passed it.

Fantastic experience: Great place to rent from they are nice and reasonable rent and affordable

Negative experience: Rent is way too high for the area of Black River Falls WI area. Especially for a place that hasn’t been updated in years. The yard and maintenance and snow removal is a joke! They put in the lease that they are responsible for snow removal and lawn care yes they will come mow and do half the job and leave and come back a week later! The snow removal is never done they will come plow out the property they own behind us but force us to pay extra in rent for something they don’t even take care of. For a decent sized property management company they sure do not care about any of there properties why buy property’s an hour from your office and not even have the initiative to take care of them when asked or obligated to very very disappointed in the landlords nor will I be recommending you guys to anyone.

Negative experience: Rented a apartment from them the day I moved in I found out it was infested with cockroaches they kept saying they would have someone come in and never did they do not take care of the units they have in Stanley wi when the dishwasher broke they told me it was my responsibility to fix it…..if your looking into the Stanley apartments I wouldn’t unless you want pest cockroach’s also have many more pictures of the cockroach infestation

Fantastic experience: I’ve been in my new apartment for a few weeks and so far they have responded to my needs for maintenance and other questions that I’ve had.

Positive experience: This month we'll be living here for 4 years. Been through quite a few different landlords. The 1st ones, the maintenance guy said they'd fix the steps in front an get it painted. Never got done. 2nd maintenance guy said that they will fix the leaky roof on the garage, never got done. Was told we'd get a different toilet, only sealed the leak. We finally got the holes around the house sealed up. Definitely helped keep the house warmer. Can probably check again to seal up other parts around the place. On the bright side, we like living here, cause it's close to family that live here and it's nice and quiet.

Positive experience: The girls respond fast when you have a question or a need.

Positive experience: I have lived here for almost 3 years,I had a toilet go bad and they kept on it till fixed ,at the end they called a plumber ,they make sure driveways and sidewalks r cleaned off in the winter.

Fantastic experience: They are very fast with responses and maintenance, everyone on their team is wonderful to talk to, They responded quickly to my calls and text messages. Especially when moving states over and trying to find affordable housing in a close location.

Positive experience: Overall, I have been happy with Grayham. We have been renting from them for a few years and they seem to keep everything well maintained. The maintenance is something a little slow at times, but they do a good job. I made them aware of an issue with the garbages and they took care of it right away.

Positive experience: Been renting from them for almost a year, very understanding and pretty quick to get things fixed

Positive experience: Been living in this apartment for about 2 years. Nice apartment. Sometimes they are slow to respond to maintenance requests, but the job gets done right. They manage to split a utility fee from the rent, which actually means a higher rent then it appears. Also, they now charge you a fee for paying your rent, regardless if it's paid online, in person, or by mail. I don't think that's right.

Fantastic experience: I love living here. The apartment is newly remodeled with updated appliances. The Management team is quick to respond to any and all concerns. A great place to live and a great company to rent from!!!

Fantastic experience: Speedy response when maintenance is needed.

Fantastic experience: They purchased an apartment While I was renting. Great management company came in cleans up the property and helped tenants get things fixed. They have been waiting for for quite a while.

Fantastic experience: I’ve lived at a property of theirs for 2 years and I absolutely love it the Management team and Maintenance team are very quick to respond when I reach out with inquiries and if I know anyone who needed a place I would immediately recommend them to look into Grayham Property Management for any available properties

Fantastic experience: Awesome place to rent from love them

Fantastic experience: Grayham took over my building two years ago. Since then I have moved into a bigger unit and am currently still renting from them. They are understanding to most of life’s situations and more of a family when u walk in the office. Would recommend to anyone.

Fantastic experience: They're pretty good fast maintenance people. Always pick up the phone

Fantastic experience: We currently rent our office space through them. They respond quickly, maintenance is quick to fix any issues, and everyone is beyond nice.

Fantastic experience: I like graham but I'm looking for a 3 bedroom place now

Fantastic experience: I have lived here in the Grayham Properties for about 5 yrs.. I've enjoyed It with its nice neighbors is like our own little community.. if you have a problem with anything Grayham will Fix it right away. Really enjoy living here. Sherri Dana

Fantastic experience: Affordable clean updated rentals. They offer houses, duplexes and apartments around all of western and central wi. They also have short term rental rooms month to month which can be helpful when in between finding a rental. Very personable team. I’ve been a renter for 6 years and this company by far has been the most pleasant to work with.

Fantastic experience: Decent place to live

Positive experience: They are reasonably priced..

Fantastic experience: Very nice company to rent from. Never had a company thank me for being a tenant

Fantastic experience: I've rented from these guys for almost 5 years. have had no issues and they're quite timely on any of my repairs or answering any questions I have had . great bunch of people

Fantastic experience: They are the best landlords, they are getting things fixed in a timely manner. When you put in a maintenance request. They are very friendly and very helpful solving issues. Great Property managers.

Fantastic experience: grayham pm is great to rent from. 10/10 recommend

Fantastic experience: Been renting through them since March and my Girlfriend and I have had a great experience with them so far. Very speedy with responses if we ever need anything and the place was newly remodeled and looks very nice.

Fantastic experience: Great company to rent from. No issues, Always seems nice when around. Thanks Graham Properties!

Positive experience: This company is decent. They usually respond to maintenance issues promptly. The girls in the office are pleasant. My biggest complaint is the lawn. The guy that is hired for where I live is horrible. The lawn looks like crap even right after he mows. He goes too fast and really needs to lower the deck.

Fantastic experience: Great to rent from excellent communication and friendly staff!! Appreciate you

Positive experience: Its ok i guess

Fantastic experience: Excellent folks to work with and super understanding to life problems and issues. Appreciate everything thank you!!

Fantastic experience: They are easy to deal with and work close with their tenants if anything is wrong!

Fantastic experience: I love this landlord. They are prompt with maintenance requests and answer texts as soon as they can. They are understanding and understand everyone has their own things going on in their own life. The ladies are so nice in any communication you have with them.

Negative experience: Stop sending me spam mail that you want to buy a home that I do not own. I have received eight letters in the span of eight weeks. I have asked to be removed from your mailing list, but here you are, continuing to harass me about a property I DO NOT OWN.

Fantastic experience: They are very fast with responses and maintenance, everyone on their team is wonderful to talk to, and they really go above and beyond to ensure that their tenants needs are upto standard. 10/10 company to rent through

Negative experience: Careful these people like to up rent on absolute dumps without updating anything. They are rude, they don’t respond and raised my rent twice by 235$ within 10 months on an absolute dumb of an apartment. Wouldn’t even give them one star