Edmond Premier Real Estate Services, LLC

Negative experience: Was not there at the office in the middle of the afternoon. You must call before going to make sure they are around and if they have anything available.

Fantastic experience: Jenifer is one amazing woman. She always goes above and beyond!

Fantastic experience: They are super friendly and easy to work with and Jenifer has been amazing any time I’ve reached out.

Fantastic experience: Jen is professional and prioritizes her clients above all! If I could give 10 stars, I would!

Fantastic experience: I was a tenant through Edmond Premier and Jenifer was attentive to anything I had going on with the property. They were very easy to work with and I’d highly recommend them to anyone.

Fantastic experience: Edmond Premier is great to work with from start to finish! I personally dealt with Jenifer and she was amazing! Very friendly and outgoing! She is very responsive and answered all the questions that I had no matter how redundant. Quality place and people you can trust!

Fantastic experience: Go see Jennifer B at Edmond Premier Realty for reasonable prices. The company has been very attentive to repairs & responses

Negative experience: I wish I could give zero stars. My experience with Edmond Premiere Real Estate Services and Jenifer Bowen has been an absolute nightmare. I was forced to vacate my apartment on August 12, 2025 due to dangerous, uninhabitable Aspergillis mold conditions that made it medically impossible to stay in the unit. Despite this, the company failed to provide the professional mold testing report they claimed to have and has ignored multiple requests for documentation. Not only did I suffer an almost total loss of my personal belongings due to mold contamination, but my renters insurance denied my claim—because the insurance Edmond Premiere required me to switch to when I renewed my lease did NOT cover my personal property, only the landlord’s. I never would have dropped my original coverage if they hadn’t instructed me to do so. To make matters worse, my unit 205 E Hurd #2 in Edmond, was re-listed within weeks, with no visible sign of proper remediation, based on the listing photos and the extremely short turnaround time. This is deeply concerning and shows a blatant disregard for tenant health and safety. On top of everything, I still haven’t received my deposit refund, even though Oklahoma law requires landlords to return deposits within 45 days. That deadline passed long ago, and they are now in violation of state statute. Their lack of communication, failure to provide legally required documentation, negligence in addressing severe mold issues, and refusal to refund my deposit make this company completely untrustworthy. I would strongly warn any potential tenant to stay far away from Edmond Premiere Real Estate Services.

Negative experience: BE AWARE!!!!!!!!!!!Jenifer is arrogant and untrustworthy, extremely unprofessional negligence of the property and communication (they will ignore you) it’s my main problem… At the beginning , rental phase, she will ok, but once you moved in.. she misrepresented the property!!!!!

Negative experience: Same here, if I could give them 0 starts, Jennifer unprofessional, unreliable.. can’t be trusted

Negative experience: If I could give 0 stars I would. Jennifer is exceptionally rude and routinely told us she did not have time when asked simple questions about renting our home with her company. She also sought every opportunity to tell us how insignificant our property was in relations to her vast profile of other clients. I would avoid her and Edmond Premier Property Management at all costs. The owner replied to this review saying it’s a mismatch of expectations. The problem is we did not know what to expect and when we had simple questions Jennifer was condescending and rude and continually made us feel insignificant by saying things like “I don’t have time to reassure you” and “ I have 96 clients so I don’t have all night”. I stand by my original statement. Stay away from these people.

Fantastic experience: Jen is very helpful and accommodating. From signing the lease to work orders since moving in, she’s been in top of helping us every step of the way.

Fantastic experience: Jenifer B was great to work with! She communicated openly with me, answered my questions, worked through any scheduling conflicts I had and was so accommodating! I love my new house and really look forward to continued great business with Edmond Premier Real Estate Services and Jenifer B!

Fantastic experience: Originally, I posted a 1 star review but that was based on my experience at the time. Since then, Jenifer has done an amazing job at addressing my needs and maintenance requests faster than I anticipated. She is reachable and helpful when I've had issues and I really appreciate the friendly, quick , and thorough communication. I've been a tenant with them for the last 5 or 6 years and I feel like they have really improved all around and I'm happy to be a tenant with them.

Fantastic experience: My husband and I stayed almost 2 weeks at a property managed by Jenifer @ Edmund Premier. Jenifer was an extremely helpful host and responsive to questions. We forgot some important items ‍♀️ Jenifer retrieved them for us and sent them back. The property was just what we needed - quiet, clean, comfortable, well appointed. Jenifer as our contact was the icing on top! Super helpful! Thank you! When we come back next year, we will call you! Tommy & E’Lane

Fantastic experience: Edmond Premier Real Estate Services has managed my rental property for 15 years. I have only had two turnovers in that whole time. They deliver their payments to owners electronically too!

Fantastic experience: I've known Randy more than 20 years and he and his team do a great job taking care of everything. As a real estate professional myself (based in a different state), I rest easy knowing that everything is in Randy and Jenifer's capable hands. I highly recommend diversifying your investments with a residential real estate component, and Edmond Premier makes it easy and worry free.

Fantastic experience: Randy and the team at Edmond Premier have been valuable partners for us over the past 15 years. We have had nothing but outstanding service and communication during this time. My wife and I made our first investments with Randy and those investments have helped put our kids through college and set us up for retirement. We could not have done it without the expertise of Randy and his team. We are honored to partner together and would encourage anyone who's looking for a great investment opportunity to entrust Edmond Premier for your future.

Fantastic experience: I’ve been using Edmond Premier for over 12 years they have never missed a beat. They stay on top of repairs and maintenance with a very fair prices they do a excellent job of communication and I would highly recommend them!

Fantastic experience: My experience with Edmond Premier and Randy Halsne has been extremely positive since purchasing 2 properties through them in 2006 and 2007. I can't say enough about the excellent service I have received and the availability and expertise of Randy Halsne. I learned early it was very important that the properties be kept up and not allowed to get run down. And whether from hail damage or repairs or finding new tenants Randy and his staff were right on top of it seeing that everything was fixed and repaired at a reasonable price. They have been totally fair and trustworthy in all my dealings with them. I believe that to have a good, diversified portfolio one needs to own property and I have been totally satisfied with the ROI from these two investments. The ROI on each property since purchase has been 65.12% and 84.32% respectively. Additionally, the monthly income stream after the mortgage payments have been very helpful since I am now retired. I can't emphasize enough how important it is to have property as part of your portfolio and I highly recommend you have Randy Halsne and Edmond Premier handle your transactions and manage your properties. It truly has been a great experience working with them.

Fantastic experience: As a property owner, one needs a great property manager and that's what I have found with Edmond Premier Real Estate. They handle all of my needs in a timely manner with efficiency, handle any issues or problems that may come up and have made my life simpler because of their care and concern.

Fantastic experience: By far the best company I have ever had a pleasure of renting from. My home burnt and Jennifer went out of her way to ensure we had a place to live the same day!!! I wouldn't do business for my home needs with anyone else!!!

Fantastic experience: Jennifer goes above and beyond for her clients and tenants. She is extremely responsive, easy to communicate with and always strives to fully remedy whatever scenario may come up.

Fantastic experience: While I will not be renting after all, Jennifer with this agency was quick to respond to anything requiring her attention, as well as was very helpful and pleasant. Based on these positive experiences, I would recommend leasing or purchasing property through this real estate agency.

Fantastic experience: Cant wait to move in my new rent house!

Fantastic experience: Everytime I call ,text,or email about a situation that needs to be addressed,I am indeed truly satisfied by the attention Jenifer gives to the matter. Case in point would be sending a technician out to take care of some heating issues because of a ductwork problem directly contributed to keeping the laundry room warm during the latest cold weather... So yes,I am giving Edmond Premier Real Estate Services 5 Stars⭐⭐⭐⭐⭐

Fantastic experience: Finding a quality property management company is difficult. Jenifer has gone above and beyond on multiple occasions for us. Highly recommend this company.

Fantastic experience: I was looking for a house to rent. Found it on zillow. I worked with Jessica and she is simply amazing. She also helped me coordinate the repairs that were needed. Great experience. Thank you, Jessica!

Fantastic experience: So far so good

Negative experience: This company started off good then it has turned bad. I sent a maintain email request for the same thing 5 times about my garbage disposal their maintenance man came out to fix it and it stopped working the very next day and it stinks in my house because we can’t use it. Also since we have been having these storms all the sudden water starting leaking in the garage from the ceiling and submitted a request as well as called two times because it is true emergency still no response! Now I look at my online account they charge me $200 for fixing my garbage disposal and it’s still broken. And what’s funny is the plumber they had come fix my toilet even said that their maintenance man don’t know what he is doing! My toilet kept running after flushing and I submitted work order had to send another work order stating my water bill was high because of It then they decide to send a plumber. Do not rent from them I have had so many maintenance issues since moved in and they just take their sweet time so I have record of all the maintenance request that are still open and it shows they received them and have token no action. We may have to go to court because I have a feeling when we move out they will give me issues.

Fantastic experience: Saw this lovely house on zillow and got contacted by jessica soon after showing interest in it. Shes been nothing but amazing though the entire process as i was in desperate need of a place. I must say its been the best experience so far hands down. Lovely atmosphere and friendly all the way around.

Fantastic experience: Found ourselves in desperate need of a house on short notice after another company told us we had a house (applications submitted, paid for, and approved) and then 3 days after we went back home to Texas to start packing that company contacted us and told us they rented the house to someone else. Needless to say we were angry and couldn't get back to Oklahoma for another week to try to find a house. We contacted Randy with Edmond Premier and he took the time to show us a house even though he was recovering from shoulder surgery. We had several hiccups on our end but Randy was gracious from the start and helped our move run smoothly. I can also say we now are living in the most beautiful house I've ever lived in. We have loved working with Randy and with Edmond Premier.

Positive experience: Everytime I need to talk to someone they are very helpful and accommodating!

Fantastic experience: After a recent break up on Christmas Eve, I found myself in immediate need of a house. After spending my Christmas and the following day searching the internet, driving through neighborhoods and attempting several contacts to other companies, I saw it. The perfect house for me and my two teenagers with a sign in the yard. Now, after calling on several other properties with no response, I assumed the same would happen this time as well. Much to my surprise, Randy Halsne, of Premier Home Leasing, returned my call immediately! After explaining my situation, Randy met me at his office, hand-typed my agreement and had keys in my hand shortly thereafter. I cant say enough about Randy Halsne and Premier Home Leasing. He went the extra mile and genuinely cared. I will recommend to all my friends and acquaintances. Thank you, Randy!

Fantastic experience: We have been renting with Premier since 2013 and hare very happy with the service provided. Randy is especially helpful.

Fantastic experience: Randy has been very helpful and prompt in addressing my service requests. I'm looking forward to his kind of service from Edmond Premier. Thank you!

Fantastic experience: Had an issue with a bad heater thermostat on a very cold day. The folks at Premier were able to get a Heat & Air tech out and problem solved. Thanks for the speedy service.

Positive experience: My wife and I were looking for a home for ourselves and two children. We needed Schools and Churches near by. It did not take long for Edmond Premier to find the perfect home suitable for all of our needs.The staff was personable and all of our questions were answered. I would recommend Premier Realty to all my friends and family.

Fantastic experience: Edmond Premier has been nothing short of nice and welcoming to our family. Thank you for making our move easy and being so helpful!! I will and definitely recommended your company and will continue to do so! Thank you all for making sure we feel at home.

Fantastic experience: Excellent company have taken care of myself and my family. Have been very accommodating even when they didn't have to. Would definitely recommend to any and everyone.

Negative experience: They are rude and have the worst payment process I've ever used.

Negative experience: The worst customer service I’ve ever dealt with.

Negative experience: I wish I could leave ZERO stars. This company is a big scam. Make sure you DEMAND a walk through at the end of your lease. Ridiculous fake charges is why this company will scam you on a refund deposit. Charges for not having the lawn mowed in the winter???/ Carpet cleaning charges after we used the exact company they told us to use. PLEASE DO YOURESELF A FAVOR....READ THE REVIEWS. The over arching theme is this company is a SCAM when it comes to deposit refunds. They should be ashamed of themselves. T I would think very carefully about renting or having this company manage your properties.

Negative experience: Tameka at the office is great! Thanks the only positive I have to say about this company! Good luck getting your deposit back! Too many maintenance issues to list

Negative experience: These people are nothing by money hungry jerks! They are so very rude whenever you have to deal with them. DO NOT RENT!

Negative experience: Informed Edmond Premier in writing, 3 months in advance of my moving from Oklahoma. On the move out day I delivered the keys and made sure they had my new mailing address in writing. It's been 3 months since I moved and still waiting on the deposit being returned especially since the house is in better condition then when I moved in. Guess the owner would rather stay on the golf course then work. Next contact will be with my attorney and they will pay his fee on top of mine. STAY CLEAR of Edmond Premier! ! ! ! ! ! !

Negative experience: Horrible service. The older man working there is super rude

Negative experience: This company manages 7701 Doris Drive OKC, and they really seem to let this house fall apart. the house has been vacant for months and they won't send somebody to mow the lawn. They don't return calls either.

Fantastic experience: Awesome real estate company very friendly and efficient

Fantastic experience: Great company ! The people are always friendly and willing to help. I'd refer them to everyone!

Fantastic experience: Been living in my rent home for close to four years now and every time I've had a problem or needed something fixed they've had it taken care of within the week. Usually within a few days. Keep it up!

Negative experience: This is hands down the WORST RENTAL experience I have had in my 11 plus years of renting. One of their rental homes (9543 Greystone Avenue, The Village, OK) is infested with cockroaches because of poor management and maintenance. I moved into this property less than 3 months ago and I was given the property in the worst condition I have ever seen a home. Dead roaches and bugs all over the house, no signs of any sort of cleaning before they gave us the keys. I refused to move into the property until it was cleaned (which involved one of their leasing agents telling her husband to come over with a vacuum cleaner after work hours to suck up the dead insects all over the house while she walked around with wet wipes - they were done in 5 minutes.....yeah Edmond Premier keeping it classy). I should have known from all the roaches I saw that the house was infested. We moved in and those suckers came out from all sorts of places in the home. We told Edmond Premier about it within a week and the most they offered to do was spray the place while we were living there, they also didn't believe us when we said the property was infested with roaches, we had to send them pictures and then they wanted videos of the roaches that were alive and walking around. The home along with the roaches had a molding dishwasher that was backing up nasty stuff, and a broken refrigerator - for the first month of our miserable stay at this property, we didn't have a working refrigerator. Something went wrong with this house literally every week, I found myself in their office weekly complaining about something or the other. Even after 4 rounds of spraying for roaches, we still continued to see them. After I found one crawling around on my silverware in the kitchen and one crawling on my couch, I drew the line and asked for them to reduce the rent or let us out of our 1 year lease. The owner of the property agreed to let us out of our lease, we have spent 3 months in this disgusting property and during our last month there they already listed the property for rent again and will most likely have the next suckers move into the place without addressing any of the issues in the home, including the roaches which are a health hazard. There is a reason these guys have such poor ratings. I can't even begin to tell you every detail of the crap we dealt with, because I would be writing all day. Easily the worst management company I have ever dealt with. Unprofessional, tacky, and greedy liars.

Negative experience: Loved Tameka she is awesome! She gets stuff done if and when you need it. Now for the owner he is terrible, the entire time of the lease he was okay. But that last 30 days with in the notice he was horrible, in the lease states 24 hour notice in order to show the property. He would give you 8 or less hours of advance notice, then doesn't give you a chose if it's possible. Then on day of moving he will show and rush you out of the property.

Negative experience: Absolutely TERRIBLE Property Management company. I write this review as the OWNER of the home using them as my Management Company. The account manager barely ever replied to my emails. The owner is rude, unhelpful and dishonest and they did virtually NOTHING for me as a property owner and did nothing for my tenants other than take their (and my) money. I had a home that they successfully leased for me. A nasty Oklahoma storm cracked the front window and blew down the fence. After 6 weeks, Edmond Premier still had not sent any repair techs to look at the damage of the fence or window, leaving the tenants completely frustrated. They DID get the roof looked at and coordinated with my insurance but they never would give me a quote for the repair. They simply told me that I had to sign over my insurance check to them, which I refused. Their goal was to keep every last penny of my money, which is why the looked at it so quickly....$1000's in their pocket. When I refused to just blindly sign over my check, the owner of the company told me "fine...then you can also just fix the fence and the window yourself." He refused any more help. In hindsight, I should have immediately fired them for a breach of contract in their refusal to help. I did fire them the instant that I was notified of the tenant leaving. I will NEVER use or recommend Edmond Premier and would recommend you stay away from them...they will suck you dry if you let them.

Negative experience: Edmond Premier Group is possibly the worst rental management property I have ever dealt with. Starting from before we even moved into the rental. When we looked at our house before signing the lease, we noticed that there had been absolutely no cleaning done after the previous renters moved out. I.e food stuck to the counter and sink, dust and hair on floors through out the house, toilets were unclean, sinks still had soap rings from where they had set before. When we went in to sign the lease (we absolutely LOVE the house and the location) EPG assured us that they would have the house professionally cleaned....we moved in three weeks later and they had not touched the house (small peanuts, I suppose). Upon moving into the house and throughly filling out the move in check list we recognized that the middle bathtub has a horrible leak, water pressure very low, and that the ice maker does not work. We moved in the first week of March and it is now the second week of September and nothing has been remedied. We have called/emailed/filled out online requests countless times all to no avail. For the first three months of emailing and online requests we could not even get a reply. Nothing at all, no communication, ZERO. It's funny because our first months rent was prorated and when we emailed EPR for exact total the rent check should be we got no reply. We wrote out the check for the amount we thought was correct and turned it in. Mind you this is after paying $3500 move in fee. 5 days after turning in this first prorated rent check, we had an eviction notice on our door. We were short $100 and they were very quick to send a certified eviction. Yet 7 months later we cannot get a phone call, email, or response. We have not had hot water for 6 weeks due to the tub faucet leaking so bad and our water bill showed twice as much usage after 2 weeks and 3 times as much usage the next month.

Fantastic experience: Edmond premier has been good at fixing anything that I have noticed wrong with the house. They are always friendly on the phone and the guys they send out are always friendly and courteous. I am happy to rent from this property management company.

Negative experience: Absolutely the worst property management company in Oklahoma. I have never had such horrible experiences in dealing with a company like this. They do not maintain the homes they rent, they refuse to fix any major issues. I've been lied to over and over by their reps on the phone about having issues fixed. They tell you they're sending someone out, and then nobody ever shows up. When you call back over and over, they just run you in circles over and over until you give up. Here are just a few examples of some issues, keep in mind the property was like this when we moved in. No screens on any windows in the house at all Cracked windows won't be replaced Molded carpet after flooding from busted water heater Exposed Tack strips cutting fit and black mold under carpet Chipped Tiles and completely loose and cracked tiles everywhere Broken fences and gates in the backyards These are just a few, and I have submitted maintenance request as proof from 2014 about these issues, it's 2016 and they've never been resolved.

Negative experience: Where do i even begin with this leasing company... let me start by saying i have no problem with the ACTUAL homeowner or the house itself. First off, when we came to the property to do the move in walk through, the man, whose name escapes me, didn't even do a full walk through. He gave us a short tour, handed me the walk thru check list and said he had another appointment to get to and that i would then have to fax the check list in myself. should've been a sign of things to come but me and my wife were so excited to be living in a house instead of an apartment, we didn't really think much of it. Upon completion of our own walk thru, we discovered the house hadn't even been cleaned before we moved in. there was cat hair all over the window sills, carpets, and counter tops. my wife and my oldest daughter are allergic to cats, so naturally they had trouble sleeping for awhile. over the course of the next couple months, we befriended our neighbor to the east of us, who happened to be the best friends of the homeowner. well, after a little talking and messaging to the homeowner, we discovered Premier had charged the homeowner a cleaning fee....for cleaning the house before we moved in....which they did not and proceeded to lie about it to the homeowner. Next on our list is the front porch. the front porch consists of a straight sidewalk hugging the garage leading straight to the front door. there was a rotting awning made of wood that was obviously original to the house above the walk way. we were told the day we moved in that they were going to be fixing it...fast forward a year...a couple months into our SECOND lease term, not our first, we started receiving code violations from the Oklahoma City Building Inspections Department for the overhead awning. I called the inspector the next day who then told me not to worry and that they would contact the homeowner. i dont know who exactly was not doing their job, but the homeowner wasnt even notified until it was almost time for a fine. in short, this problem was not resolved until it became this big of an issue, rather than fixing like they said they would WHEN WE MOVED IN A YEAR EARLIER. Next brings me to the dishwasher. this house comes equipped with a samsung brand dishwasher. during our first year here, the floater arm mechanism (water level, and drain control part) malfunctioned causing the water to not be able to drain. the first time this part failed, they fixed it within 2 weeks. not a completely unreasonable amount of time, but not the best. ...fast forward to right now.... as of this current moment, we have been almost 3 months dealing with the same malfunctioning part. i emailed premier about this and some smaller issues we were having at the time, THE DAY IT HAPPENED. All the other problems on the list were taken care of but not without me being persistent. for some reason tho, the paragraph that described exactly what was wrong with the dishwasher got lost in translation and was never addressed. they offered to replace the dishwasher at first (which is what i shouldve done) but i opened my big mouth and told them the exact problem, ya know, to try to help them and us out. what do i get in return for trying to help a company that's done nothing to help us in a timely manner? A WHOLE SUMMER OF NO DISHWASHER. im currently dealing with the warranty company (premier said its completely out of their hands and its now up to me to make sure this gets fixed.) and they are telling lies to both me and my mom. i had my mom call them to see if they were lying to me and they were, but thats for another google review. IN SHORT... DO NOT RENT FROM THIS COMPANY. ME AND MY WIFE USED TO LOVE LIVING HERE, BUT THIS COMPANY HAS DONE SO MUCH TO DISGRACE THIS HOUSE THAT WE NOW CANT WAIT TO MOVE.

Negative experience: My husband and I are in our last month (1 year lease) of living in a house managed by this company. Be prepared to deal with every problem yourself unless structure, electricity, or major plumbing is involved. Air conditioning filters are not maintained (buy a ladder), batteries in smoke detectors or alarms are not maintained (buy a ladder), they don't fix dripping faucets (buy a wrench), they do not spray for bugs (be prepared to live with lots of brown recluses - or hire an exterminator), don't spray lawn for weeds (think stickers..lots), you will be mowing (buy a mower), you will be fixing the appliances (buy some tools), and the place may be dirty when you get it (dog scratches/chew marks on all doors, many large bug fecal spots on walls/trim, sand on floor/surfaces, trash left in backyard, etc). You get to take care of the owner's property for them and Edmond Premier gets paid for it. Office staff is friendly though. :)

Negative experience: House was drafty, poorly maintained, AC went out and it was 6 days in 106-116 degree weather before it got fixed. We moved out and now they claim we owe them money and "left the place trashed" despite us having it professionally cleaned before we left and having settled our lease after leaving. We are still having trouble renting another place because of them. Avoid them if at all possible.