Delta Property Management

Negative experience: Worst property management company in the world

Negative experience: We were in the process of renting a property managed by this company, and the experience was one of the most uncomfortable rental processes I’ve ever dealt with. At the walkthrough, we were told the pet deposit would probably be around $500 per pet. After approval, that changed to $800 per pet ($1,600 refundable). We offered $1,200 non-refundable instead. They declined guaranteed money and countered with $1,600 refundable plus an additional $1,000 non-refundable. After more back and forth, we ended up at $1,000 upfront and $600 over three months, all refundable. The numbers kept shifting and the negotiation felt unnecessary and inconsistent. The real red flag came when I went to deliver over $4,400 in deposits. I was told there was no signed lease and no agreement of any kind securing the property for us. I was explicitly told there was nothing in place that promised the unit to us yet. They were prepared to take thousands of dollars while openly stating there was no binding agreement. I wasn’t asking for anything unreasonable. I just wanted something in writing confirming the property was being held — even a basic acknowledgment of approval. Instead, the expectation was to hand over thousands with zero written assurance. Their terms also state that if an approved applicant fails to sign the lease, they can keep all deposits. Washington law places limits on holding fee forfeiture, yet the language presented creates serious financial pressure to sign immediately or risk losing thousands. There were going to be four people on the lease. Two had not seen the property. At first we were told another showing could happen after signing. Later that changed to being told there was no way to show the property again at all. Half of the future tenants never saw the unit. When I questioned how the deposits were being handled, the deal was canceled. If you have options, use them. This process felt designed to put applicants in a position where they either sign quickly under pressure or risk losing significant money. Fortunately, we had a choice and didn’t have to move. Not everyone does. I would strongly caution anyone considering renting through this company to proceed carefully — and if you have alternatives, consider them.

Negative experience: Ill start by saying the apartment was fine overall. However, the apartment clearly had not been cleaned when I moved in. But I still got charged for a cleaning fee when I moved out ~250-$300. They also charged me for a broken fridge shelf. The broken shelf I literally put on my move in papers, yet they charged me for it anyway. Do they even check the move in papers? I doubt it. After fighting them they say they will reimburse me for the shelf. I have to ask multiple times and finally after 6 weeks I get a check. They charged me $240 for a fridge shelf. Basically they will overcharge you on every single repair. I will include a picture of the shelf. There was also a deep dent in the wall from the door handle when i moved in. When i moved out, it was a small hole. They charged me for that too saying a dent isn’t a hole. Okay, well if you had fixed it before I moved in, there may not even be a dent. They just like to charge people hundreds or thousands of dollars on move out, so make sure you note every single minor thing on your move in papers, and keep a copy because they still tried to charge me. Pretty bitter ending when I was a good, quiet tenant that paid rent ahead of schedule.

Negative experience: This company is ridiculous!! They charged me for things that were in the house when I moved in not to mention the cleaning and the supposed maintenance. I had cleaned that house top to bottom considering I didn't have much when I moved to the house. But yet I'm charge for it anyways. The hiuse was dirty wh3n I moved in. But j cleaned it anyways. The blinds were broken and old. But I didn't notice until after I did my walk through with the inspection papers. They are terrible. I would not rent from them ever again...

Negative experience: Worst property management ever. They are so rude money hungry and the most Insensitive people I ever met after renting a house for my family for 14 years never late on rent on the 14 year living in the same house my husband passed away suddenly in the hospital after a surgery to remove cancer. I notified them when paying rent that my husband pastaway and they wanted me to move out bc they didnt feel like Id be able to pay rent since my husband pastaway. I was still able to pay rent as I had a job and a large life insurance and pension from my husband. They didnt care and since we were month to month they asked me and my 2 kids to move out so they can Remodel the place and increase the rent. The most heartless uncareing people I ever met it didnt matter that we lived there 14 years that was my kids childhood home and there dad had just pastaway. I would of liked a few more months to get things in order I was able to pay the rent but they were the most cold hearted people ever. Maybe One day they might find there selfs in a similar situation and regret how cold and heartless they were. Its a family owned property management and the most nastiness rude unkind family ever. They dont care about anyone but there selfs and will do what ever it takes to make as much money as possible. Horrible management. I dont recommend renting with them at all.

Positive experience: We recently commenced our tenancy with Delta Properties and have been thoroughly impressed thus far. Their prompt responses and patience with us, as first-time house renters transitioning from apartment living, have been greatly appreciated. They have demonstrated exceptional tolerance in addressing our numerous queries without displaying any annoyance. Moreover, maintenance requests have been swiftly addressed. Their unwavering assistance has led us to highly recommend Delta Properties, and we anticipate a long-term partnership until we are ready to purchase a home. I intend to update this review in a year.

Negative experience: Wouldn’t renew my lease with no explanation whatsoever even though I was always on time with rent, never had any complaints. All the ladies who worked there were rude and unprofessional. Wouldn’t give me back half of my deposit, instead gave the check to my roommmate who held on to it for over a year until I took her to small claims court and got my half. They collaborated with her to defraud me of my $1200. Awful company. Stay away. Rent elsewhere.

Fantastic experience: Very friendly and efficient to work with. We've rented thru them for several years and have had nothing but excellent customer service. We highly recommend Delta Property Management!

Fantastic experience: Awesome friendly and professional staff...everyone is helpful and smiling

Negative experience: These are the worst people to deal with I feel sorry for anyone who rents through them

Fantastic experience: Very nice people Julie was great. Even though we didn't end up renting from them they were very helpful.

Negative experience: Avoid at all costs.

Fantastic experience: I could give a bad review about my experience, but then I’d be lieing out of my thumbs, (because I’m texting it)!!! Amanda was awesome at helping get the problem solved at our residence!!! Thanks Yo!!!

Fantastic experience: Delta Property Management has managed our small portfolio of duplex properties for ~18yrs. We have found Delta to be small enough to have a relationship with the family of team members, yet of sufficient size and scale to provide high quality, professional, competitive, Property Management Services. Key qualities to highlight.... 1. Delta conducts periodic annual inspections of their properties under management and has been flexible to allow our coordination and participation with such inspections. 2. When a sizable project needs to be addressed (i.e. ext paint, roof, etc), Delta has been flexible to secure additional and/or specific bids from vendors we select, yet directly coordinate with such vendors during the work and the payment process. 3. Delta communicates very effectively when there is a maintenance item to be addressed; we have not been surprised about some maintenance event after the fact. 4. Delta has been very accommodating during refi appraisal inspections 5. Our personal interaction with tenants (i.e. during inspections), has revealed that Delta treats our tenants with care and respect. However, they also hold high standards for how the property should be kept by the tenant If you are researching Property Management options, I highly recommend you check out and consider Delta Property Management.

Fantastic experience: I made a glaring error and missed two places I would have loved. Delta always accommodated my busy schedule. The real kicker is that most outfits just take your application fee and it is end of story. Delta, as I was unable to get my information to them in a timely fashion, had to move on with another applicant. But, voila, my app fee was returned. Best experience yet on this ungodly housing hunt. Definitely give Delta a shot. You won’t be sorry.

Fantastic experience: Delta has managed our condo property for several years - always professional and handled maintenance issues in a timely manner. Delta also was our real estate broker when we decided to sell and we are very happy with the outcome and sale. Highly recommend!

Fantastic experience: They took care of my rental unit years ago . Worth the monthly fee to deal with tenants. They collect your deposit and rent ,late fees ect..

Fantastic experience: Very impressed with the level of customer service provided by Shay and the team. They are prompt at getting back to us when we need assistance or have questions. Highly recommend! 10/10

Negative experience: Very unprofessional, very rude . a lady has a “better than “ attitude and just overall not a good ran business. Run the other way if you’re trying to rent through them

Fantastic experience: Great people with lovely attitudes who are always willing to meet me halfway and help out in whatever way they can. In my 8 or so months renting from Delta there has been nothing to complain about or any reason to be dissatisfied with the service provided by the employees and by my landlord.

Positive experience: I’ve been renting through Delta for almost three years, and the majority of my dealings with them have been A+. There have been a few instances where things didn’t get resolved in a super timely manner, or the landlord hasn’t been willing to make some repairs, but I would still recommend Delta to anyone! The ladies in the office are very nice and have always been very pleasant to communicate with. I feel like they have my back!

Negative experience: Do not go here if you have a service animal. They let owners discriminate against ESA animals and will deny you, but give a poor excuse as to why to avoid getting in trouble. I have asked to speak with a manager and no one calls back. I am now getting legal action because the reason I was denied is absurd. I have never in my 9 years of renting have ever been denied. It's obvious the owner did not want animals. However, This was a perfect place for me and now I lost it due to discrimination.

Fantastic experience: I have never had an easier rental company to deal with. Throughout our entire tenancy they have been patient, kind, communicative, and understanding. When the pandemic hit they were extremely helpful and understanding when our payments fell behind. Melissa even went above and beyond to help us get rental assistance to get us through it. They are very responsive to maintenance requests of any kind no matter how small they may be. Even when giving us pesky HOA notices, Melissa managed to make us smile. They also do an inspection every year which I found helpful as they noticed things that needed to be updated or fixed before I did. They were even very kind about the blue wall I painted during covid and only taught me the best way to paint it back before move out. Move in and move out were both seamless thanks to Mereesa. They are also extremely transparent with the type of cleaning and care they expect upon move out. Their checklist included specific instructions on what to clean and tips on cleaning products that work best. I am very grateful to have been renting with them through the last few years and highly recommend them for future renters.

Fantastic experience: We rented from DPM in 2012 for a couple years. Reasonable rent. Timely response. Great experience. Highly recommended. In 2020, when it was time to transition from our permeant home, we wanted to have a property management company represent us. We were reminded of DPM's integrity and once again, we used their services as our property manager. Very thorough, great communicators, and reasonable in price to oversee our home. They go above the standards to find the ideal tenets to love and respect your home. Another great experience. In 2021, after trying to sell our home FSBO - which proved its challenges, we used DPM to sell our home. Mereesa was our agent and she IS dedicated! She will go above and beyond to ensure your property is ready for sale. She communicates efficiently, stood by her word, no surprises in the contract, handled "all things" for completing the transaction. We rate DPM above 5 stars for their dedication to customer service, thoroughness, timelines, and the integrity they have maintained as a business and individually based on all our experiences. Thank you Mereesa and DPM. - The Balde's

Negative experience: Wish I could give 0 stars. Awful people to deal with. Give almost no notice before inspections, charge all tenants if one messes up. Charges exorbitant hidden fees. Tried to fight us when we have a Emotional Support animal due to my PTSD. I am a submarine veteran and they had no sympathy. They also refused to do a dissolution opting instead for a breaking of contract even though Coronavirus has changed my living arrangements. Never fixed the screen for the window and was disgusting when my wife and I first moved in. The only reason why we moved in is because we had no where else to live. They also said, "We have eyes everywhere." like some kind of Dystopian overlord. So glad that I can finally move out and into my home.

Fantastic experience: This company might be good to property owners but not to tenants they are terrible. Manager is so rude to tenants she shouldn't be working there. She doesn't handle tenants complaint properly. She should be fired!

Fantastic experience: They are legitimately the best rental company I've ever dealt with. Anytime I have had a maintenance request, it was always handled in a timely matter. The receptionists are all immensely kind, understanding, and overall a pleasure to speak with. If I ever need to relocate, I will 100% contact them first. The home I rent now was recently sold to new owners and I'm literally going to miss Delta. Don't take the bad reviews too seriously. If you are a respectful tenant you'll love them! Thank you for everything Delta

Fantastic experience: Very good service.

Fantastic experience: Loved their staff, had no problems with them.When we got stationed in Washington we found a really cute town house through Delta property Management. I still miss it

Negative experience: Very unhappy with the customer service. I took off early from work in downtown Seattle (mind you I’m losing money at this point) and use public transit due to parking as do ALL my coworkers and called to say I wasn’t going to make it because my bus was running late. Met with the opposition and refusal to make any accommodations like waiting for me since I was in my way I agreed to the following morning. I could not make my appointment because I had to be at work and was informed they would not see me or reschedule because of 2 missed appointments when their office is less than 2 miles away from the listed property I was going to look at. I have never been treated like such an inconvenience from an establishment that makes money as the middle man between owners and renters. Kudos! I wonder if the owners feel the same way about losing excellent potential tenants for their property because of a scheduling conflict? Advice: if you are prepared to be treated like a low life then use this property management company because the odds that treatment will change is highly unlikely. missing an appointment and giving a courtesy call does not warrant exclusion or making a point to let your customer know that as punishment. Thanks but no thanks. I would love to have a conversation with the owners of this company and the home owners they represent and see if that’s the way they chose to conduct themselves and do business???

Fantastic experience: 6 year tenant. Good property management team, courteous, fair, maintenance is quick and professional. I would recommend Delta to any friend or family.

Negative experience: This company is terrible when it comes to moving out of one of their properties. They take all the deposit and then want more because they charge ridiculous amounts for nothing. A dump run for a few pounds of trash cost $150? No. No it doesn't. But it seems Delta will charge what they want. Then send you rude messages implying things they don't actually know. Terrible experience with Delta including everyone I know that has dealt with them.

Negative experience: Worst rental agency I have ever delt with. Ran by a bunch of half wits and they will lie and steal your whole depoist. STAY AWAY FROM THESE PEOPLE! !

Negative experience: Take forever to respond, if at all. Will only do showings of properties 9-5 monday-friday. Good luck finding housing through them.

Fantastic experience: I started renting from Delta in January and have had no issues. I turned in my move in inspection (which they allow you to do on your own and take it back to the office within a few days of move in) and they addressed the maintenance issues in a very timely manner - I asked if the fireplace was good to use and they had the fireplace cleaned because the tenants before never used it and I wanted to. The lease is very detailed. After reading reviews, I was a bit skeptical, but they had the duplex that fit my needs so I went with it. It was clean at move in, but I cleaned to my personal satisfaction (as I have done with every rental I have rented). I would recommend them to others - in fact I have. I can pay online or in person and if I have an after hours emergency they have an emergency line. I am pleased with my decision to rent from Delta Property Management. Everyone at the office has been pleasant.

Negative experience: Plain and simple.. stay away from this business.

Negative experience: I have a brother who lives in one of their apartments and Stacy is VERY rude and VERY unprofessional I can't believe she's in this type of business...

Fantastic experience: We are renting our third house through Delta and have been more then happy with them. They have always taken care of any repairs in a timely manner. We would highly recomend Delta property.

Negative experience: Also had issues with the deposit. We had an emergency and could not leave the house how we would have liked. Expected to not get most of our deposit back. Ended up owning them almost 1,000. Absolutely ridiculous. I asked for an itemized list multiple times but they obviously don't know what that means, not really surprising. I just kept getting bills. They were so difficult to deal with that I gave up and just wanted them out of my life. also while living there getting things fixed was annoying and sometimes the mainence person didn't even show.

Negative experience: Me and my husband stay at delta property for more than 3 years. When we move out wild berries until the deck, after we clean the back we found out a lots of tires underneath the deck, by the bushes we found acquarium. . It's totally mess up at the back when we move in...I thought the papers you just fill it up is just for inside. If how does inside the house or duplex.so I put comments there. Number one carpets has to many stains, to dirty and the clothes of the carpet is having a hole. The freezer is molding. I took pictures of them. The wall has crack. I was calling them but they just ignore my call maybe because they just don't mind it. Then someone came to fix but the way he fixed is not right. So, we just deal with it. And they just give us 20 days to move out after we are living there for more than 3 years... And delta property is just giving bad bad talked . Take note, we move out the place, I clean it very well, and it's ready to move in. And I even asked one of their cleaner of delta property if my cleaning is ok. And she tells it's way better than when we move in...and when I called delta property they told me they might not give our deposit back... I even tell to the lady who answered my call that I can show my pictures I took before we move in. But she told me no more we don't need that... we have our own pictures. Is it bad to show them my pictures I took. And they show me what they have and have comparison. . It is you to decide now how is delta...that is just my experience about them...

Fantastic experience: My family and I always had a great experience speaking with them on the phone. They were always solving any problems that came up as soon as possible. I would definitely recommend them to any renter. If we weren't moving to a different state, we would have stayed with them!

Fantastic experience: We hired Delta Property Management two years ago because we were not happy with our last management company. Jami and her staff have been very professional and do what they say they will do. they are fair to the tenants, as well as protect the property owner. We are very happy with the service from all the staff and recommend their services highly.

Fantastic experience: My wife and I hired Delta Property Management to help manage our rental house. Jami and her team are responsive and professional. Delta Property Management has managed our home for 4 years with 2 different tenants. They hold tenants accountable while attempting to accommodate their requests. They're willing to have the tough conversations with renters who want everything for nothing or fail to take care of your investment From an owner's perspective they're top notch and affordable!

Fantastic experience: Delta Property Management has been nothing but nice and understanding. We had some misunderstandings but everything we have had an issue with has been taken care of. They have gone above and beyond their responsibility to fix what needed to be repaired in our duplex. My husband and I would recommend D.P.M. to anyone looking for a place to rent.

Positive experience: Overall I have had a very positive experience and received my entire deposit back. I would recommend Delta to other renters.

Negative experience: DO NOT RENT FROM THEM! They are horrible. Completely unprofessional, thieving, slumlords! I was yelled at for no reason. They tried to charge me ridiculous things that were wrong with the property long before I got there out of my deposit. They don't fix things in a timely fashion if at all. Stay away!