Keller Williams Realty Brevard

Fantastic experience: Rula Rukab is amazing. We purchased our beautiful condo through her, and the entire process was smooth and stress-free. When listing our condo with her, we received and accepted the offer within just 20 days. She is friendly, professional, and genuinely lovely to work with. She was always available to answer our questions and provide support throughout the process. We would not hesitate to use her services again in the future and highly recommend her to anyone looking to buy or sell a home.

Fantastic experience: Ruth Heiniger is the best realtor I have ever used - her patience and knowledge are of immense value. I can recommend her wholeheartedly. Thank you, Ruth.

Fantastic experience: We had an amazing experience with Keller Williams Realty Brevard. We just moved from Fort Lauderdale to Palm Bay, and the process was very quick. Team is very professional and respectful.

Negative experience: If I could give zero stars I would. This realty company doesn’t deserve any. Agent Michael Janik refuses to return calls after leaving no less than 3 detailed messages. His firms broker John O. McDonald was even less interested in hearing or resolving my complaint about his agents failure to bother returning my messages. In fact, he refused to even provide any info on the listing I was interested in and advised I had to have a realty agent to represent me or I couldn’t make an offer on the property and he would not provide information on the property. It is a fact that a buyer does not have to be represented by an agent and can make an offer to the sellers representative on their own behalf. My opinion is this entire firm is not remotely concerned about their clients, nor even being professional and abiding by rules of conduct required by the State of Florida. DBPR complaint to follow.

Fantastic experience: Realtor Valerie Jelley-Lastinger is an excellent realtor who went above and beyond. Valerie takes the time to listen to your wants and needs and finds you the right place! Valerie is very patient and respectful. I highly recommend Valerie for all your realtor needs.

Fantastic experience: We recently purchased a home and had the pleasure of working with Noel Gonzalez as our Realtor. He was knowledgeable, professional, and there for us every step of the way. I have a busy work schedule so having a Realtor like Noel to care of everything from start to close made the process so easy for us. Thanks again, Noel!

Negative experience: Noone answers the phone! Or gets back with you. Wouldn't want them to list my house

Fantastic experience: KW recently handled the sale of my deceased ex husband’s home in Melbourne. It was a stressful time, especially as neither I nor my adult children were in Melbourne. Our agent, Amber Cross, did a superb job and really went above and beyond to help get the house emptied and ready for sale. She was able to sell it for twice the first offer we received and even followed up and identified errors with the title company’s allocation of charges, which resulted in a rebate to us of some of the charges. She had a great team behind her at KW, but we wanted to say how much we appreciated all of her hard work! Highly recommend KW and especially Amber!

Negative experience: Warning: Avoid Harvey Whitney, a KW agent. He is not just a poor realtor but also a corrupt, power-tripping cop at the West Melbourne Police Department. By tarnishing the Keller Williams reputation, he stands alone in disgrace. My experiences with Keller Williams agents in Brevard and Orange County have been exceptional, like Stephen Martinez at the Parks location. Unlike Harvey Whitney, Stephen is a reliable and wonderful professional to collaborate with. It remains a mystery why KW welcomed Harvey Whitney, a deceitful individual. If KW and the West Melbourne Police Department knew the truth about his unethical behavior and childish retaliation towards those who resist his coercion, their perception of him would be drastically different. Do not be deceived by his duplicitous nature.

Fantastic experience: We had the privilege of working closely with Sheena Patterson and Alena Janik from Keller Williams, and we can't recommend her enough. Sheena not only served as the realtor for the sale of our previous home but also managed the sale of our other property and assisted us in purchasing our new construction home, all within the past 60 days. Alena served as the transaction manager for both closures as well. Both provided exceptional work ethic, attention to detail, and excellent communication skills were key factors in successfully closing all three real estate transactions. Throughout each stage of the process, Sheena & Alena's dedication and insight shone through, making what could have been a stressful period remarkably smooth and efficient. Their ability to navigate the complexities of real estate transactions with finesse and her unwavering commitment to ensuring our needs were met were truly commendable. Their professionalism and expertise not only facilitated the successful completion of each sale but also helped us transition seamlessly into our new home. We are deeply grateful for their diligence, expertise, and unwavering support throughout our real estate journey. Sheena Patterson is not just a realtor; she is a trusted advisor and a valuable resource for anyone navigating the real estate market. Alena's ability to navigate all of the challenges and shifts to get documentation updated and thoroughly reviewed were key factors in our close! She definitely stands out, TC!!. Thank you, Sheena & and Alena, for your outstanding service and for going above and beyond to make our real estate transactions a success. We wholeheartedly recommend Sheena, Alena  and the Keller Williams Team to anyone seeking a dedicated and knowledgeable real estate professional.

Fantastic experience: My wife and I moved from California back in April of this year to Palm Bay not knowing anything about this town. Laurie Duesler helped us to relocate to this amazing town where we had no connections with anyone here. She was very patient and detailed, guiding us to exactly what we needed with vast knowledge of this town and helping us connect to all the services we needed to make it happen. She knows this town and the people very well as she also lives in town. As we still are in the process of learning more about Palm Bay, she is still with us helping our way. We strongly recommend working with Laurie especially if you are looking to relocate.

Fantastic experience: We have done business with Natalie Decker and we have never been happier. She is one of the nicest person I’ve ever met. She is easy to work with and always go that extra mile or 2 for us. We are so happy to have met her and we will be using her for any future real estate needs that we may have. Thank you Natalie for being the best.

Fantastic experience: I have purchase two homes in Brevard and both times I used Lisa Ramsey from Keller Williams Brevard. I highly recommend both Lisa and KW Brevard

Fantastic experience: Kathie was recommended by a friend at NG. I'm so grateful that I found her! She's professional and patient!

Fantastic experience: Kathie was an amazing realtor from the moment I met with her to the closing of the sale of my home. She guides you through everything involved with getting the home on the market, the closing, and everything in between! She gets it done! Her marketing skills, photos, advertising and more, are top notch and my home sold in two days because of that. She is caring and genuinely keeps your best interest at heart. With Kathie....you have the best! Thank you Kathie!!!

Fantastic experience: The Tracie Team is amazing! Paulina and Todd are dedicated agents with a heart for veterans. Give them a call to sell or buy, you won't be sorry!

Fantastic experience: What a fantastic group of real estate professionals! Highl recommend.

Fantastic experience: Happy to be home.

Fantastic experience: Fantastic team, very responsive and helpful. Andrea Pacheco specially, is the best realtor for sure! We had some so many issues with the builder and she went above and beyond to help and support us in every possible way! Highly recommend!

Fantastic experience: The realtor we worked with amazing! After weeding through some not so helpful realtors through other companies we found ourselves with Adam from KW! He was always in communication with us and listened to our needs and wants the entire time. Would definitely recommend. When I need him again I will definitely give him a call!

Negative experience: The realtor was really rude and unprofessional, should of been more careful with the covid guidelines while tenant was living on the property, however I talked to the head person he was very helpful and the receptionist was very nice.

Negative experience: Looking to buy home contacted agent Desmond Britton. I have never been so run around by a real estate agent. 2 missed face time showings,bumping me on sales price stating I would need to pay over listing before he showed the property. Then to be told that I didnt send letter of loyalty regarding possible purchase. I wish I had read other reviews of your company because incompetence seems to be a problem. My suggestion is to find another agent and brokerage to do business with

Fantastic experience: When looking to sell, I interviewed about a half dozen firms and felt most comfortable with Keller Williams approach to luxury homes. As an engineer and a program manager, planning is so vitally important and it was in this area that Tom Taranto exceeded my expectations. He guided us on Preparing the home (what to do and not do), Staging (or not), and a Marketing plan to reach people coming to the area. What really impressed me was that Tom accurately predicted profile of prospective buyers (cash and 2-4 kids), predicted how first week would go, and even predicted how the inspections would go. If this isn't enough, the results speak for themselves. List to Offer was 2 days, Contract to Close was 20 days. Flawless execution of a well laid out plan. I would highly recommend Tom and his team!

Negative experience: I’ve had many great real estate transactions as a buyer and seller and nothing worse than the experience with Missy and her broker J.O. Mc Donald. As a first time buyer in Florida I expected this agent to at least know the basics. I travelled three times during Covid to look at homes in the Melbourne Beach area (from Colorado), an area the agent claimed to have a lot of experience in. She had never used anything other than an “AS IS” contract which I discovered later on greatly benefits the seller. It was a waste of money even doing inspections as she claimed the seller wasn’t going to lower their pricing after discovering major repair issues. Her referrals on insurance companies, mortgage brokers and trades people all had to be abandoned. For plumbers she advised me to call BBB. She got her referrals from listing agents that took cuts from her commission. When things really got bad JO said he’d monitor her contract and get her some more training. Lip Service! I never got any help from Missy or the broker after the contract was signed and had to rely on the seller’s agent to get thorough closing. Jo's response is false and malicious as there were no advances or anything other than a professional relationship on my part with the agent. Like many politicians, he now looks for something to take out of context and make ridiculous claims. There are no recordings as he claims. He was advised to remove his false accusations from his response and has failed to do so. He will have his opportunity to get it right in court and now face defamation charges in addition to the total lack of service that has cost me thousands. He boasts of having more than 200 agents which is easy to do if none of them are trained and do not follow professional guidelines. It's hard to imagine a realtor that tells their clients that "as is" is their standard contract and when one questions problems that arise in inspection, tells them all they can do is walk away and not ask the seller to mitigate the problems. My character references are excellent which is more than J.O. can say from the number of negative complaints he receives and the bumbling excuses he gives. "Yes" it was a successful contract for you as it was full commission for doing nothing more than getting my name and signature on a contract form. You would loose your license in most states for your behavior and unprofessional business practices. And yes, I also tried on more than one occasion to get another real estate agent involved in the transactions when Missy left them in a mess I was told that since she showed the property she had procured an interest in the sale and no one else could take over. There were many problems with this broker and the agent and there are many emails and text messages that will show that it had nothing to do with anything retaliatory on my part. Why else would the agent thank me for giving her another chance to correct the problems? Does JO actually think I would ever come back to his brokerage for another transaction?

Negative experience: My wife and I paid the application fee of $100.00 for processing a house rental application during Covid 19. This agent took our money knowing that the house was contracted for sale and refuses to refund us the $100.00.

Positive experience: Where friendly and understanding. Took the time to listen to what I needed

Negative experience: The most uncaring reality company all they care about making money not for you for themselves I called the team leader about a Serious issue with one of her team people and she couldn’t even call back she had some guy call that cared so much about my problem that he didn’t care enough to even ask me the property in question if it wasn’t for my realtor I would’ve walked away from the sale because the selling realtor from this company made it so horrible and prolonged it three times as long as it should’ve taken I wish I could tell the owner what extremely bad choice they made with this realty company So if you want to have a good experience quick sale and find happiness in both ends Think twice before you choose this reality company

Negative experience: If there was a no star rating, I’d post. Don’t use Deb Henderson. I don’t expect my agent as a buyer to not have my best interest in mind. She downplayed things during the process and ghosted me days before closing when I needed things to wire funds. She claimed she was Cc’d so she didn’t respond. Bull! There were 2 issues at the walk through prior to closing (which she didn’t attend) that were not addressed satisfactorily.

Negative experience: Never deal with them. They were the listing agent for our new house. The previous homeowners went to great lengths to hide a pest infestation. Had they done their jobs as the listing agent and walked the house prior to selling there is no way possible they could have missed this problem. I am now stuck in a house with a young child under the worst sanitary conditions I have ever lived through! My daughter is allready sick and being from another state thousands of miles away there is nothing It can do. I hope Joseph Friedman eventually gets fired. Do not give this company your business!

Fantastic experience: Nancy Beasley is an amazing member of this team. She was so helpful with our new home purchase and was always on top of EVERYTHING. Thank you for making this transition in our life a pleasant one!!!

Negative experience: Felt afraid of mark tallant while viewing a house

Fantastic experience: Very few times in our lives do we have the opportunity to interact with someone that truly and honestly considers your needs as a need of their own. Ladies and Gentleman, this is exactly what Joan Wear did for my family and I over the last four months. Ms. Wear tirelessly searched for, found, and showed us countless houses — sometimes within hours of initial listing — throughout Brevard county. She skillfully helped us navigate this challenging and at times downright frustrating market. Ms. Wear has an out of this world understanding for the value of homes and she ISN’T afraid to call it as it should be. I am very grateful for the opportunity to have had her as our realtor and she has truly set the standard for others to follow. Thank you so very much! Daniel Carino

Fantastic experience: Gina Fadely did an excellent job of advising on the sale of a sadly neglected house. The recommendations on what to address and what not to was spot on. Properly priced and marketed the house received 4 offers within 3 days of her listing it. One offer at asking price and two over asking. Closed in 3 weeks at a sq ft price at the very high end of the neighborhood. A pleasure to work with a dedicated and knowledgeable professional.

Fantastic experience: At 2pm, my dad will be closing on his townhouse. I couldn’t let this day go by without taking the opportunity to tell you how much I appreciate Lauren Peacock! She has been my father and step moms voice, chauffeur, guidance counselor when needed, amazing negotiator and protector during this whole process. My father was being pressured by another realtor in the neighborhood for several years. Once he met Lauren, he told me he would be very happy to use her instead. As it turns out, the buyer was represented by ‘Tony’ so he seemed to make things more troublesome out of frustration for losing the business to her. I live in Maryland and my siblings are also out of state. The anxiety of trying to ensure our parents were well taken care of was quickly allayed once we began working with her. She has kept us fully informed throughout the process, creatively worked to find ways to show the house even with the challenges of my dad sleeping till noon most days, multiple health issues, and my step mom adding her own issues into the mix. Lauren was very patient, always discussing things carefully and ensuring they understood each step in the process, as well as the inevitable speed bumps. In summary, she treated my dad and step mom like her very own parents. I could not have expected the amazing level of service she provided! She is a warm but savvy business woman. She has great marketing skills and obviously a passion to ensure her clients receive the best deal possible. Thank you so much for having this winner on your team!

Fantastic experience: My family and I had the pleasure of working with Ashley Parker after being bounced around between realtors. She was very flexible and patient, helped us understand what we were doing, and understood our position during the negotiating period. She still reaches out to us to let us know if they are sponsoring any fun events, which shows long term commitment to her clients. We will work with her again!

Fantastic experience: I was dealing with this office for a short term lease while working in Florida. Pam was my agent and I feel she worked extra hard to find me a place in this busy season of rentals. She really found us something that was close to my job. Everyone I met in the office was super friendly and didn’t mind a loud Texan in their office for a little bit. If you need a friendly real estate agent I suggest Pam the the nice folks in her office. Thanks for everything C J

Fantastic experience: We had the best experience with Tom and Jeanette Taranto selling our house. They did a video of our house and they sold it the first day it was listed! They are the nicest couple to work with.

Fantastic experience: Great people. Thanks Monica and Kelly for all your help in purchasing our house.

Fantastic experience: Working with professionals like Mr Friedman makes the otherwise frightening process into an enlightening and worthy experience.

Fantastic experience: Jeff Cade here was a huge help. He kept things easy for us.

Negative experience: Since Not 2 be TRUSTED Zillow hasn't Published My Honest, Fact Based Review, of Lisa Springer of this Office, I'm going 2 Keep trying until I Find a Venue where they Will Post. I'll also Find a Way 2 Post a Review 4 her Investor Both Unprofessional, Both obviously Care More About the $ than Professional & Courteous, Ethical Service 2 Clients. Guess I Was only the Sap that was Taken For a Lot of $ on a Rental They Advertised Together, It Proved Who they Care About & What They Care About. It's Not The Clients they Serve, Unless it's Their Investors. We Paid while Still Owning Our Home In Suntree 4 Lease w/1st Mo's rent, Full Security Deposit & Pet Deposit. All totaling over $3850, Not including what we had 2 spend 4- 2 Professional Moves In & Out within a 14 day period. Ms. Springer could Not have cared Less about the Situation She Put Me In, & Didn't Attempt to Contact me, even though I Notified her within the 1st couple of days of moving in. It was immediately apparent I was at Great Risk 4 being Hospitalized 4 the Chronic & Severe Flare of my Asthma, & this was the Reason I was Explicit About Not Being Around "Any Smoke". This "Unit" had Just previously been Purchased by Her Client, the Investor, & it was after very Little done, like some Used Appliances, easily seen from Mls when it was For Sale & Then For Rent, carpet removed & Laminate put in, & that was it..Put up for Rent, & yet I Specifically Asked "Why is the Only View, to the Pool Area, infested with rats btw..Pics to Prove it, Why would it b Covered Up? She told me, Don't know, but you can remove it if you like, she'd already been told we were ONLY renting to Put Ours on the Market for Sale then we'd Build New. We'd already told her we weren't even hanging pics on the walls, or unpacking Most Boxes, so I asked her, Y Would "we" remove all that Ugly Colored Film? It would be a Job, it was Stuck on, Not Peel Off. Little did We know, Smoke would be coming Inside the house from what I feel to be the "Reason" those Doors & "View" Were Covered. The Nightly Smoke Pit Fire Parties, from next door "renters" OWNER Lived in California. When I Notified Ms. Springer of these Issues, especially the Smoke, the Rats, to well after 1 to 3 Am every morning, & my Condition had become much worse, by this, I was Extremely Ill, so much so that I had to go on Immediate High Dose Steroids & Antibiotics to try & remain Out of the Hospital & Breathing. Her response?? Call the Hoa & the Sheriffs dept. I did contact the Hoa, only way 2 was email. They informed me, this Was an Extremely "problematic Renter" & they'd have to Mail a Letter after speaking to the "Board". I informed the President of the Hoa I'd be dead by then. The Smoke Permeated into the Residence We'd Leased every Day & Night until my Dr. Ordered Me Out of that which was Exacerbating My Breathing Condition. I'd even Reached out & Called the "Investor/Owner" he could hear I Could Not Breathe, Then the day b 4 our Scheduled Move Out For my Literal Ability 2 Keep"Breathing At All"..the "Realtor" tried to text me, Day b 4 move out, & Only because I'd contacted Her"Investor/owner" Again. Needless to say, she was Not interested in my health issues then, nor were Either 1 later. They Re-Rented This "Home twice in the Same Month because we had Proof We'd left it in Better Condition than it was when We moved In 14 days Prior! They, She & Her "Investor/Owner" Collected Double Everything, Rents, Deposits, & I'm Sure, Commissions. I've sent 3 Certified, With Signature Required & Confirmation, & received Not 1 Reply from Ms. Springer Or from I/owner. They were Just happy I'm sure to receive Double $ & Call it a Win. Well, for us, it was a $6k Loss for 2 weeks, & Over 6 Weeks on Steroids, inc., Medrol! So,, would I recommend either Her Investor/Owner or Her or Office?? No..Never, & We've Lived her full time & permanent for over 34 years. Btq I am a Licensed "Realtor" myself, & got Out of the Business of Active because of Acts like this.

Negative experience: While browsing Realtor dot Com I found a home I wanted to tour so I called the agent shown in the listing. The secretary answered and transferred me to Rick Hushla. It eventually rolled over to his voice mail so I left a detailed message with my name and phone number. Four days later and NO CALL BACK. Too bad considering I'm sure there are many many other realtors who would love some business. The next one I called was happy to hear from me. So, save yourself some time and call a more responsive realtor.