Coldwell Banker Prime Real Estate

Fantastic experience: Sending my sincere appreciation to Holly Stockstill for all the work that went into selling the home. Many challenges came up and worked through every single one. It was truly an enjoyable process with Holly. I would highly recommend her for real estate needs in the Clovis area!

Negative experience: Real Estate agent sucked so badly !!! All she cared about was getting the seller what he wanted and now I feel so screwed on this house...buyer beware of Destiny

Fantastic experience: We rented for two years with Prime. Everything was done online except picking up the keys. The app allowed us to make services requests and pay monthly. The staff was always quick to respond to even the smallest of requests. A few months ago, Holly started helping us get into our forever home. After endless showings, we found our dream home. Holly was there right by our side through the entire buying process championing for us to get everything we wanted and needed. We definitely recommend Prime for renting and buying your home. Shout out to the staff and Holly for making our dreams a reality and for supporting us for the last two years.

Fantastic experience: They are an amazing group. Whether purchasing, selling, or renting, they can take care of all your needs.

Fantastic experience: I currently rent from Coldwell Banker Prime, and they consistently impress me with their prompt response to maintenance requests. I highly recommend them as a rental agency! Their team is always professional, courteous, and polite.

Fantastic experience: 👍

Fantastic experience: Absolutely love working with the Coldwell team. Everyone is very professional and kind!!

Positive experience: Terri G. is amazing she worked with me and was very helpful and made sure everything was in order for me to move in my place I missed judge this company but I'm glad to say they have been absolutely great thanks

Fantastic experience: Blanca made the process so smooth and is very knowledgeable.

Fantastic experience: Anette was amazing! She assisted us with selling a property and she got it sold fast and efficiently. She was super sweet and friendly along the way and treated us like family. I would recommend her services to anyone looking to buy or sell

Fantastic experience: Our agent Anette Dixon was the best! She walked us thru every step in selling our house! She was so helpful and really worked hard for us! I’d recommend them and Anette to anyone in the area!

Fantastic experience: Purchased my first home with Gaye Cooke's help. She is a real estate veteran! Gaye was very patient with me asking questions once, twice even a third time to understand. She is very good and quick at her job. Highly recommend her professionalism.

Fantastic experience: They have always been very helpful with anything I have needed from them.

Negative experience: No comment

Fantastic experience: I’ve had a great experience with Gaye during my home buying process. She was very knowledgeable and was always available during the process, especially since it was quite difficult looking for a house from overseas. I’d recommend this company to any friends or anyone in need of an agent.

Fantastic experience: Great service and people

Negative experience: Their rental property management is lacking. Problems at apartments go unresolved.

Fantastic experience: We are moving and Coldwell banker Terri Holder was very helpful and professional.we got approved for the house we wanted quick and easy

Fantastic experience: Been renting from them for two years now amazing service and people freindly they will bend over back wards to help you get into a rental property in a convenient and professional manner would highly recommend

Negative experience: I called and spoke to the broker, Holly Stockstell on Saturday July 10th, and requested information on a property in Clovis that had just been listed that day. She assured me that she would go and check out the property and do a video and get right back to me. After waiting for 5 days, with nothing but crickets, I called and left a message for her. Finally the next day another person called me and of course the house had already been sold. Total incompetence. At least I learned that I don’t want to live in Clovis. That small town is off my list. Lessons learned.

Negative experience: I cannot in good conscience recommend anybody use this company for property management. We hired them to sell, but after a year, and almost no showings, they pushed us into renting our property through them. Not only did they not hold the tenant to the contract,upon vacancy of the property there are damages that have yet to be addressed or properly fixed, and they were frequently difficult to get straight answers from. I had such a positive view of this company prior to all of this. Seller and/or homeowner beware, they are very much for the renter. Edited because I'm unable to respond below: The tenants stayed beyond the initial contract and signed again, then began a month to month, the termite problem was brought up and we immediately paid for treatments, the tenants had a cat that I brought to the property management's attention and it took them some time to confirm (cats weren't in the lease as I'm highly allergic).We recently had another company come in and take the keys.

Fantastic experience: Holly is the best !! We got the house we wanted !!!🥰🥰. Thank you Holly

Fantastic experience: Ms. Gaye Cooke helped me tremendously and even went above and beyond to sell my house. She is a consummate professional (she knows her stuff)! Ms. Cooke is transparent. She is a great/skilled communicator: kept me updated/informed, quick responder, and most importantly followed-up with me every step of the way. I was able to easily trust Ms. Cooke based on the aforementioned. I am truly blessed to have worked with her!

Positive experience: Coldwell Banker Prime real estate companies not the most honest company there is. Especially with their employees. That's just me being totally honest. I have tried several times to get them to answer questions but I can never get any answers. Most of the time all I do is get the runaround

Fantastic experience: If you're in the market for a new home or ready to sell yours this is the place to go. Any of the Realtors there are great to work with especially Gaye Cooke.

Fantastic experience: Henryetta Shafer did an awesome job, worked hard and kept me well informed on everything going on. I highly recommend her to sell any house.

Negative experience: Coming from the perspective of a renter....do not recommend. They have been difficult to work with, they take forever to get work order items fixed, they schedule appointments to send someone to your house with no heads up or seeing if that day/time works, etc. Overall, very unimpressed with the professionalism and quality of service from this particular office; no experience with any other Coldwell offices, so can't say it's the company as a whole.

Fantastic experience: Anna Ortiz helped us with the purchase of our first home and we are very fortunate to have found her she helped us throughout the whole process and she was very professional and personable! She is very patient and does not make you feel like a burden, she gets to know you as a person and what you like even when you don’t know what you are looking for. I would recommended her to anyone looking to purchase or sell their home. Thank you again Anna for everything!

Fantastic experience: Blanca valdez is awesome and amazing!!

Negative experience: Property manager is never available. Does not communicate well with owners regarding the property. Questionable practice. Highly recommend military families to use a different real estate company for rental property or to buy a home. We did both with Coldwell bankers and both business transactions have not been positive.

Fantastic experience: Gaye Cooke was awesome in helping us find our first home. She made it simple, easy and was available at all times for any questions we had. She made sure everything was taken care of in a timely manner. I would recommend her 100%.

Fantastic experience: Henryetta has been a go to person for me! In 2011, she helped me find a new build and we coordinated via e-mail while I was overseas. Throughout the entire process she kept me abreast with everything to include sending me progress pictures of our house. About 3 months ago, I contacted her to help sell our home. We have moved out of state already and once again, she didn't skip a beat to update us with everything. Several times I have received calls from her in the evening in our time zone but it was even later in NM (which tells me she was working late). Last month we sold our house! Thank you, Henryetta, for all of your dedication and hard work!

Fantastic experience: God bless for your hard work

Fantastic experience: Blanca was amazing and was extremely helpful with my home purchasing needs. I was in a position where I had to purchase the home unseen, and I could depend on her to be honest and quick with responses. Thank you to Blanca and the Coldwell Banker team for making my move as smooth and painless.

Fantastic experience: My daughter has been dealing with Henrietta Shafer who is a realtor. She is amazing. She goes beyond the call of duty. She listen to your request and make sure her selection for you are on point. She has helped us to purchase two homes within eleven months. The process was fast and easy. We trust her completely. We like to thank you Mrs. Shafer for everything you do.

Positive experience: I like it. They have good services.

Fantastic experience: Very professional. Realtor is personable and friendly. Would definitely recommend to others.

Negative experience: At first my husband and I were very optimistic. Our realtor (Liz) seemed sweet! Right away we found our house, so we gave her our emails and started to discuss it. She tells us we should have an email in the next 15 minutes. 2 hours go by, we try to call and call her. 3 hours later she finally calls back, says she got our emails wrong, and re sends them to the right email. We fill it out in record time. The next day we find out that our application was turned in at the same time as another persons (which wouldn’t have happened if Liz would’ve just checked with us about our damn emails), so the other people get the house we wanted, cuz we have dogs and they don’t. Couple houses later, we find the one again, and we apply this time. We have a Husky who looks mixed with a Sheppard, but all his papers say husky. But since we introduced him as a mix, our realtor told (like 2 days after mind you, we had been calling her)us their insurance didn’t cover Sheppard’s, so which I begged and pleaded (we had 2 weeks before our old lease was up and we’d been looking at houses for a while month already with this place and Liz. Liz tells us she’ll talk to the owners and see what she can do. I guess she couldn’t do anything cuz she never ever called us back. She never called us for that house, or any other available. She didn’t answer her phone, which wasn’t new, she’d done that the whole month we were working together. I’m just so furious, because my family was looking and trying, and Liz just gave up and dropped off the the face of the earth because, what? We were too hard to find a home for? Cmon, we weren’t even asking for much. I wouldn’t even recommend this place to my worst enemy. You guys made moving the most stressful thing in the world, and I think you need to get more competent workers. Workers who aren’t just going to let ya go to voicemail. Workers that don’t ignore their clients. It’s obsurd, and we will NEVER, be doing business with you all again. Liz, you should be ashamed of yourself for leaving a family of 4 and their pets, with no home. You were our only realtor for a whole month, and you still couldn’t get us a house. It’s a shame that you have workers who just ghost people like that and get away with it.

Fantastic experience: Outstanding customer service! Forthcoming and informative making for a smooth transition to Clovis. Proactive in assisting with time sensitive move.

Fantastic experience: Very professional and enjoy the personable staff.